Confidential
2-35
■
Error Code 3500
Abnormal stop of head/carriage unit being driven.
- Causes other than paper jam when ink is not discharging.
■
Error Code 3800
Abnormal stop of head/carriage unit being driven.
- Caused by paper jam when ink is not discharging.
< User Check >
- Remove the jammed paper in platen part.
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Error Code 3B00
Abnormal stop of head/carriage unit being driven.
- Causes other than paper jam when ink is discharging.
Step
Cause
Solution
1
Foreign materials in the engine unit
Remove foreign materials.
2
CR encoder strip stained
Clean the CR encoder strip.
3
Switching lever guide out of
place
Set the switching lever guide into place.
4
CR encoder strip defective
Replace the CR encoder strip.
5
CR encoder sensor defective
Replace the carriage PCB ASSY.
6
Maintenance unit defective
Replace the maintenance unit.
7
Main PCB defective
Replace the main PCB.
Step
Cause
Solution
1
Foreign materials in the engine unit
Remove foreign materials.
2
CR encoder strip stained
Clean the CR encoder strip.
3
Switching lever guide out of
place
Set the switching lever guide into place.
4
CR encoder strip defective
Replace the CR encoder strip.
5
CR encoder sensor defective
Replace the carriage PCB ASSY.
6
Maintenance unit defective
Replace the maintenance unit.
7
Main PCB defective
Replace the main PCB.
Step
Cause
Solution
1
Foreign materials in the engine unit
Remove foreign materials.
2
CR encoder strip stained
Clean the CR encoder strip.
3
CR encoder strip defective
Replace the CR encoder strip.
4
CR encoder sensor defective
Replace the carriage PCB ASSY.
5
Main PCB defective
Replace the main PCB.