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4-45
Confidential
4.2.5 Problems Encountered Frequently in the Past
This section lists the three problems most frequently encountered during on-site service in the
past.
- Paper jams
- Ink-related problems
- Auto document feeder (ADF) failure (For models with ADF)
[ 1 ] Paper jams
A paper jam may occur not only due to machine malfunction but also to the user's actions.
NOTE:
In some cases, foreign material that has found its way into the machine without the user
realizing can be the cause of a paper jam. Instruct the user to place nothing on top of the
machine that might fall into it.
NOTE:
When removing foreign materials from the machine, take special care not to
contaminate or scratch the CR encoder strip. If the encoder strip is contaminated or scratched,
replace it. (Refer to
.)
NOTE:
After removing jammed paper from the machine, be sure to check that no fragment of
paper remains in the machine.
Problems due to the user's actions
Problems due to machine malfunction
Check
Possible causes
Problems that may result
Recording paper
Paper not suited to use with the machine
was used.
Paper with labels attached, for
example, may leave labels inside
the machine.
For foreign materials
Fragments of paper that were left behind
when previous paper jams occurred.
Foreign materials such as tacks have
found their way into the machine.
Foreign materials can hinder the
paper feed.
Check
Possible causes
Problems that may result
Star wheels on star
wheel support
Star wheels became dislocated when
paper jam occurred.
Dislocated star wheels can hinder
paper feed.
Sensors and actuators
Any sensor(s) not working.
If a sensor does not turn on, the
related roller(s) will not rotate.
Bank ASSY
The bank ASSY is deformed.
A deformed section on the bank
ASSY can cause double-feeding.
CR encoder strip
The CR encoder strip is stained or
displaced.
A stained CR encoder strip can
cause a carriage drive error during
printing that will stop the printing
operation.
Jam clear cover
The jam clear cover is scratched.
The jam clear cover can hinder
paper feed.
Bank ASSY
Paper tray
Summary of Contents for MFC-J220
Page 8: ...vi Confidential SAFETY PRECAUTIONS Symbols used in the documentation ...
Page 9: ...vii Confidential ...
Page 10: ...viii Confidential ...
Page 11: ...ix Confidential ...
Page 12: ...x Confidential ...
Page 13: ...xi Confidential ...
Page 14: ...xii Confidential ...
Page 15: ...xiii Confidential ...
Page 16: ...Confidential CHAPTER 1 PARTS NAMES AND FUNCTIONS ...
Page 20: ...1 3 Confidential 1 2 CONTROL PANEL DCP375CW ...
Page 21: ...1 4 Confidential ...
Page 22: ...1 5 Confidential DCP395CN ...
Page 23: ...1 6 Confidential ...
Page 24: ...1 7 Confidential MFC255CW 295CN ...
Page 25: ...1 8 Confidential ...
Page 26: ...1 9 Confidential MFC495CW ...
Page 27: ...1 10 Confidential ...
Page 28: ...1 11 Confidential MFC795CW ...
Page 29: ...1 12 Confidential ...
Page 30: ...1 13 Confidential DCPJ125 J315W J515W J715W 8 7 6 5 1 2 4 3 ...
Page 31: ...1 14 Confidential ...
Page 32: ...1 15 Confidential MFCJ220 J265W J270W J410 J410W J415W J615W J630W 6 7 8 5 2 4 3 1 ...
Page 33: ...1 16 Confidential Mono Start Colour Start ...
Page 34: ...1 17 Confidential DCPJ140W 6 7 8 5 2 4 3 1 ...
Page 37: ...Confidential CHAPTER 2 SPECIFICATIONS ...
Page 39: ...Confidential 2 12 PAPER 2 42 2 12 1 Paper Specifications 2 42 2 12 2 Printable Area 2 44 ...
Page 84: ...Confidential CHAPTER 3 THEORY OF OPERATION ...
Page 130: ...Confidential CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING ...
Page 135: ...4 3 Confidential For MFC only Replace Ink ...
Page 187: ...Confidential CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR ...
Page 191: ...Confidential CHAPTER 6 DISASSEMBLY REASSEMBLY AND LUBRICATION ...
Page 193: ...Confidential 6 2 LUBRICATION 6 103 ...
Page 302: ...Confidential CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...
Page 309: ...7 5 Confidential 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...
Page 318: ...7 14 Confidential Head Positioning Test Pattern ...
Page 325: ...7 21 Confidential Vertical Alignment Check Pattern A 1 2 ...
Page 326: ...7 22 Confidential Vertical Alignment Check Pattern A 2 2 ...
Page 327: ...7 23 Confidential Vertical Alignment Check Pattern B ...
Page 331: ...7 27 Confidential Left Right and Bottom Margins Check Pattern ...
Page 342: ...7 38 Confidential ADF Copy Chart A B C D ...
Page 345: ...Confidential CHAPTER 8 CLEANING ...
Page 349: ...8 3 Confidential Maintenance unit Head wiper Head cap unit cleaning_duplex Rubycel stick ...
Page 350: ...Confidential CHAPTER 9 MAINTENANCE MODE ...
Page 359: ...9 7 Confidential Scanning Compensation Data List Models except DCPJ140W DCPJ140W ...
Page 362: ...9 10 Confidential Test Pattern ...
Page 367: ...9 15 Confidential Configuration List ...
Page 372: ...9 20 Confidential MFC255CW 295CN MFC495CW MFC795CW DCPJ125 J315W J515W J715W Key Entry Order ...
Page 373: ...9 21 Confidential DCPJ140W MFCJ220 J265W J270W J410 J410W J415W J615W J630W Key Entry Order ...
Page 397: ...9 45 Confidential Vertical Alignment Check Pattern A 1 2 ...
Page 398: ...9 46 Confidential Vertical Alignment Check Pattern A 2 2 ...
Page 399: ...9 47 Confidential Vertical Alignment Check Pattern B ...
Page 403: ...9 51 Confidential Left Right and Bottom Margins Check Pattern ...
Page 439: ...App 2 3 Confidential 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...
Page 521: ...App 5 3 Confidential DCPJ515W ...
Page 522: ...App 5 4 Confidential DCPJ715W MFCJ615W J630W ...
Page 523: ...App 5 5 Confidential DCPJ125 J315W MFCJ220 J265W J270W J410 J410W J415W ...
Page 524: ...App 5 6 Confidential DCPJ140W ...
Page 534: ...App 6 9 Confidential B Power supply PCB 200 V series ...