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Chapter 18

18

Troubleshooting and Maintenance

Error Messages

You may occasionally encounter a difficulty with the machine or telephone line. If this happens, the
machine often identifies the problem and displays an error message. The list below explains the most
common error messages, in alphabetical order.

ERROR MESSAGE

CAUSE

ACTION

CHANGE DRUM SOON

The drum unit is near the end of its
life.

If you have a print quality
problem, replace the drum unit
with a new one.

The drum counter was not reset after
a new drum was fitted.

1.

Open the front cover and press

Clear

.

2.

Press

1

to reset.

CHANGE TONER

If the display shows

CHANGE

TONER

and at the same time the

Toner Empty LED on the control
panel flashes on and off, you can still
print. But the toner is depleted and
the machine is telling you that the
toner will soon run out.

Order a new toner cartridge now.

CHECK CASSETTE

MFC cassette is not installed
properly.

Install cassette properly.

CHECK SCAN LOCK

The scanner lock is locked.

Release the scanner lock lever and
press

Stop/Exit

.

CHECK DOCUMENT

Documents were not inserted or fed
properly or document was too long.

Do not pull paper out until you see

Document Jams and Paper Jams

CHECK PAPER
CHECK PAPER #1

*

CHECK PAPER #2

*

*With optional paper
tray

The machine is out of paper or paper
is not properly loaded in the paper
tray.

Refill the paper or remove the
paper and load it again.

CHECK PAPER SIZE

Paper Size is improper for fax
receiving.

Load A4 paper in the paper tray.

COMM.ERROR

A poor quality phone line caused
communications error.

Try the call again.

CONNECTION FAIL

You tried to poll a fax machine that is
not in Polled Waiting mode.

Verify the other party’s polling
setup.

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Summary of Contents for MFC-9880

Page 1: ...MFC 9880 OWNER S MANUAL ...

Page 2: ...ranty in the event that this product is used on public telecommunication lines in another country Use only GENUINE brother supplies DO NOT refill the toner cartridges Attempting to use refilled toner cartridges or the use of incompatible toners may cause damage to your product Any such damages will not be covered by warranty Warranty coverage does not apply to problems caused by the use of 3rd par...

Page 3: ...ific feature or function by checking the Index at the back of this manual Also throughout this manual you will see special symbols alerting you to important information cross references and warnings Illustrations of some screen displays also help you choose the correct key presses Symbols Used In This Manual Additionally the machine has a Reports key Press Reports and 1 to print a help list of bas...

Page 4: ...e on the LCD we have created step by step on screen prompts to help you program the machine All you need to do is to follow the prompts as they guide you through the function menu selections programming options and settings Additionally you can program settings more quickly by pressing Menu and the menu number using the dial pad For complete list of the function selections options and settings see...

Page 5: ...d faxes in real time 1 Place the original face up in the Automatic Document Feeder or face down on the scanner glass 2 Press Menu 2 2 5 3 Press or to select ON or OFF and then press Set OR For the next transmission only press or to select NEXT FAX ONLY and then press Set 4 For the next fax only press or to select ON or OFF and then press Set 5 Press 1 to select additional settings OR Press 2 to fa...

Page 6: ...er you want to call OR Press Search Speed Dial press and then press the two digit Speed Dial number 3 Press Fax Start Search Speed Dial 1 Place the original face up in the Automatic Document Feeder or face down on the scanner glass 2 Press Search Speed Dial and then enter the first letter of the name you re looking for 3 Press or to search the memory 4 Press Fax Start when the LCD shows the name y...

Page 7: ...18 Chapter 2 Sending a Fax Scanning Adjustment 20 Dialling a Number 21 Sending Operation 22 Chapter 3 Receiving a Fax Receive Mode Settings 24 Receiving a Fax 27 Chapter 4 Telephone Voice Operation Making Voice Calls with an External Telephone 29 Chapter 5 Printing Reports Transmission Report and Journal Setting 31 Using the Reports Key 32 ADVANCED FAX USE Chapter 6 Advanced Sending Advanced Opera...

Page 8: ...eptable Paper 65 Chapter 12 Printer Driver Settings For Windows Only Using the Brother MFC 9880 Printer Driver 66 Basic Tab 66 Advanced Tab 69 Accessories Tab 75 Support Tab 77 General Tab 78 Layout Tab 78 Paper Quality Tab 79 Advanced Options 80 Device Settings Tab 81 Chapter 13 Using the Windows Based Brother Control Centre For Windows Only Brother Control Centre 82 Using the Scan Key with Windo...

Page 9: ...h 114 Sending a Fax from your Macintosh Application 116 Using Brother TWAIN Scanner Driver with Your Apple Macintosh 120 Chapter 17 For DOS User MAINTENANCE Chapter 18 Troubleshooting and Maintenance Error Messages 126 Document Jams and Paper Jams 129 Packing and Shipping the Machine 136 Regular Maintenance 138 IMPORTANT INFORMATION Chapter 19 Important Safety Information Important Information for...

Page 10: ...ications Fax Specifications 161 Printer Specifications 162 Computer Requirement 163 Electrical and Environment 163 Compilation and Publication Notice 164 Trademarks 164 Entering Text 165 About Fax Machines 166 Glossary 167 Index 170 ...

Page 11: ...eeder can hold up to 50 pages feeding each one individually through the machine Use standard 75 gsm paper when using the Automatic Document Feeder Always fan the pages well before placing them in the feeder Recommended Environment Temperature 20 30 C 68 86 F Humidity 50 70 DO NOT use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboar...

Page 12: ...Glass Platen To use the glass platen the Automatic Document Feeder must be empty Lift the document cover Using the document guidelines on the left centre the document FACE DOWN on the glass platen Close the document cover If the document is a book or is thick do not slam the cover or press on it as damage to the glass platen may result 4 Document Stopper Documents are Face Down on the Glass Platen...

Page 13: ...ext page on the glass platen and press Set The machine starts scanning Repeat Step 4 for each additional page Press Fax Start to begin dialling 5 Making a Single copy Insert the document face up in the Automatic Document Feeder or face down on the glass platen Press Copy To stop the copy process and release the original press Stop Exit See Making Copies page 50 6 Multiple Copies Using the Automati...

Page 14: ...l switches or automatic timers as disruption of power can wipe out information in the unit s memory Do not connect the machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones Ensure the airflow from the fan on the right hand side of the machine is no...

Page 15: ...mains plug in order to fit an appropriate type you must discard the moulded plug immediately having cut it off in order that it is not inadvertently inserted into a live socket thus presenting a shock hazard The wires in the mains lead of this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live As the wires in the mains lead of this apparatus...

Page 16: ... machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow instructions in this manual for recording your outgoing message Do not use a toll saver ring setting on the TAD Connections 1 You may connect an external TAD to the machine as shown below 2 Set your external TAD to...

Page 17: ...ng your Remote Activation Code for people sending manual faxes For example After the beep leave a message or send a fax manually by pressing 51 91 for New Zealand and Start Please note that some faxes that are sent manually cannot be received automatically because some fax machines do not send a fax tone if the call is manually dialled In these cases you must inform callers that they must enter th...

Page 18: ...e machine 6 Toner Empty LED The Toner Indicator flashes on and off when toner is low so you will know to order another toner cartridge You will still be able to print until the Indicator stays on 7 Resolution Indicator Lights These LEDs show the resolution mode you selected 8 Resolution Sets the resolution when you send a fax 9 Programming Keys Menu Lets you access the function and programming mod...

Page 19: ...ion ratio 25 50 71 100 141 150 200 400 For more choices select MANUAL and use dial pad to type any percentage 25 and 400 Contrast Press this key to temporarily change the contrast Options You can quickly and easily select temporary settings Clear Settings Resets your temporary copy settings back to the user default settings Use this key when you do not want to wait 45 seconds for the temporary set...

Page 20: ...d if you passed your choice or to save key strokes Both arrow keys show all options in the opposite order When you finish selection the screen displays ACCEPTED The factory setting option is shown in bold If you want to exit the Menu Mode press Stop Exit Main Menu Submenu Menu Selections Options Descriptions Page 1 GENERAL SETUP 1 DATE TIME Enter date and time for LCD display and to print on trans...

Page 21: ...el F T Mode 26 3 FAX DETECT ON OFF Receive fax messages without pressing the Fax Start key 26 4 REMOTE CODE ON 51 51 91 91 for New Zealand OFF Activate or deactivate the machine from a remote location You can also personalize these codes 42 5 AUTO REDUCTION ON OFF Reduces size of image 27 6 MEM RECEIVE ON OFF Automatically stores any incoming faxes in its memory if it runs out of paper 28 7 PRINT ...

Page 22: ...T FAX ONLY ON OFF PRINT SAMPLE Automatically sends a programmable cover page or prints a sample coverpage 33 8 COVERPAGE NOTE Program a customized message for fax cover page 34 9 OVERSEAS MODE ON OFF Special setting for international transmissions 35 3 SET QUICK DIAL 1 ONE TOUCH DIAL Stores dial numbers in memory so as to dial them by pressing only one key 18 2 SPEED DIAL Stores dial numbers in me...

Page 23: ...s most functions except receiving faxes into memory 38 2 LOWER TRAY with optional paper tray only ON OFF Turn ON if you use the optional paper tray and chose which tray you want to use for receiving faxes or copying 17 3 DRUM LIFE You can check the remaining drum life on the screen 146 3 COPY 1 COPY MODE AUTO TEXT PHOTO Selects the Copy resolution for your type of document 58 2 CONTRAST Adjusts th...

Page 24: ...e page 33 It is important that you enter the fax and telephone numbers in the internationally standardized format i e in accordance with the following strict sequence The plus character press key Your Country Code Your local area code minus any leading 0 A space Your number on the local exchange using spaces to aid readability as appropriate 1 Press Menu 1 2 2 Enter your fax number up to 20 digits...

Page 25: ...ing you want press Set 4 Press Stop Exit Speaker Volume You can set the volume of the machine speaker 1 Press Menu 1 3 3 2 Press or to select your volume setting OFF LOW MED or HIGH 3 Press Set when the screen displays your selection 4 Press Stop Exit OR You can adjust the speaker volume when the machine is onhook after you pressed Hook You can turn the volume OFF or you can select a volume level ...

Page 26: ...hilst the fuser warms up to working temperature 1 Press Menu 1 6 2 Use the dial pad to enter the amount of time the machine is idle before it drops into sleep mode 00 to 99 3 Press Set 4 Press Stop Exit Turning Off the Scanner Lamp The scanner lamp stays on for 16 hours before switching off to preserve the life of the lamp You can turn off the scanner lamp manually if you wish by pressing the and ...

Page 27: ...r OFF the optional paper tray 3 Press Set When the optional LOWER TRAY is set to ON you can set the tray usage The default setting of AUTO allows the machine to choose the lower tray if paper is out in the upper tray Choose UPPER or LOWER if you want to keep special paper in the other tray and control when it is used 4 To set tray usage for faxes press or to select FOR FAX and then press Set OR To...

Page 28: ... dial a One Touch dial number the screen displays the name you have stored or if you have not stored a name the number you have stored Storing Speed Dial Numbers You can store Speed Dial numbers which you dial by pressing only four keys There are 100 Speed Dial locations See Speed Dialling page 21 1 Press Menu 2 3 2 The screen prompts you to enter a location 2 Use the dial pad to enter a two digit...

Page 29: ...enter a two digit location 00 99 and press Set 2 Press 1 to change the number stored or press 2 to exit without making a change 3 Enter a new number If you want to erase the number press Clear when the cursor is below the first digit of the number If you want to change a digit use or to position the cursor under the digit you want to change then enter the new digit OR Press Clear to delete all cha...

Page 30: ...additional settings The display returns to Setup Send menu 6 Enter a fax number and press Fax Start Fax Resolution When you have a document in the Automatic Document Feeder or on the glass platen you can use the Resolution key to temporarily change the setting Press Resolution repeatedly until the LEDs show the setting you want OR You can change the default setting 1 Press Menu 2 2 2 2 Press or to...

Page 31: ...nces by dividing them and setting them up as One Touch and Speed Dial numbers Then while dialling you can combine two or more One Touch and or Speed Dial numbers and even include manual dialling using the dial pad You can use these numbers in any combination The combined number will be dialled in the order you entered it as soon as you press Fax Start For example You can store 555 on One Touch Dia...

Page 32: ... dial pad 3 Press Fax Start Manual Transmission Manual transmission lets you hear the dial tone ringing and fax receiving tones before sending a fax 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Press Hook for a dial tone 3 Enter the fax number you want to call You can dial the number by using One Touch Speed Dial Search or dial pad See Dialling ...

Page 33: ...e When the machine starts dialling you can immediately repeat Steps 1 through 3 for the next fax Real Time Transmission When you are sending a fax the machine will scan documents into memory before sending Then as soon as the phone line is free the machine will start dialling and sending the fax If memory becomes full the machine will send the document in real time even if REAL TIME TX is set to O...

Page 34: ... messages and few phone calls The machine automatically answers every call If the call is a fax it prints the fax If the call is not a fax it signals you with an F T pseudo ring different from the phone company ringing to alert you to pick up the call Lift the external telephone s handset and then press Hook to answer If you select this setting you will need to set the Ring Delay and F T Ring Time...

Page 35: ...EL mode See Operation from an External or Extension Telephone page 41 and For Fax Tel Mode Only page 41 1 Press Menu 2 1 1 2 Press or to select how many times the line rings before the machine answers 02 10 for Australia 01 10 for New Zealand 00 10 for some countries 3 Press Set when the screen displays your selection 4 Press Stop Exit If you are changing the Receive Mode while in another operatio...

Page 36: ...ress Hook to answer Fax Detect with an External or Extension Telephone When you use this feature you don t have to press Fax Start or 5 1 9 1 for New Zealand when you answer a fax call with an external or extension telephone and hear calling beeps Just hold the handset of an external or extension telephone and wait for several seconds When you see RECEIVING on the fax screen or when you hear chirp...

Page 37: ...ion 4 Press Stop Exit If you receive faxes that are split on two pages change this setting to ON When you use Auto Reduction to reduce incoming documents to fit on one page of recording paper you can do so only as long as the original document is not longer than 35 cm If the original is longer than 35 cm the data will not be reduced and will carry over to print on a second page When you use Auto R...

Page 38: ...incoming faxes will also be stored into memory until the memory is full following with no further incoming fax calls will be automatically answered To print all data put fresh paper in the paper tray If the MEMORY RECEPTION switch is OFF at this time The current fax reception will continue with the remaining page s being stored in memory subject to available memory Subsequent incoming fax calls wi...

Page 39: ...s page 18 and Storing Speed Dial Numbers page 18 1 Pick up the external telephone s handset 2 Press Search Speed Dial then enter the first letter of the name you re looking for by using the dial pad 3 Press or to search the names that are displayed alphabetically 4 When the screen displays the name you want to call press Fax Start to begin dialling 5 When the call is over hang up One Touch Diallin...

Page 40: ...e you do not need this feature to send tone signals 1 Lift the external telephone s handset and dial the number 2 When you are asked to enter any number press on the control panel of the machine Any digits dialled after this sends tone signals 3 When you hang up the machine returns to pulse dialling service Fax Tel F T Mode When you share one line for your telephone and fax machine in the Fax Tel ...

Page 41: ...nd those pages If you typically send multiple faxes to the same destinations you may need a reminder to identify each fax transmission You can select OFF IMAGE or ON IMAGE to print a portion of the first page of the fax message on the report 1 Press Menu 2 4 1 2 Press or to select OFF OFF IMAGE ON and ON IMAGE 3 Press Set 4 Press Stop Exit Setting the Journal Period You can set the machine to prin...

Page 42: ...and numbers stored in One Touch Dial or Speed Dial memory in numerical order Journal lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Prints a Transmission Verification Report for your last transmission Lists settings for GENERAL SETUP SETUP RECEIVE SETUP SEND REPORT SETTING REMOTE FAX OPT and MISCELLANEOUS You can print an accessories order form ...

Page 43: ... the Station ID page 14 This feature does not work without the Station ID You can set the machine to send a cover page with a particular document This cover page will include the number of pages in your document 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Press Menu 2 2 7 3 Press Set when the screen displays NEXT FAX ONLY 4 Press or to select O...

Page 44: ...onal settings The display returns to the SETUP SEND menu OR Press 2 to exit if you are finished choosing settings Using a Printed Cover Page If you prefer using a printed cover page that you can write on you can print the sample page and attach it to your fax 1 Press Menu 2 2 7 2 Press or to select PRINT SAMPLE and press Set when the screen displays your selection 3 Press Fax Start The machine pri...

Page 45: ...hours later 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Press Menu 2 2 3 3 Enter the time you want the fax to be sent in 24 hour format for example enter 19 45 for 7 45 PM and press Set 4 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 5...

Page 46: ... is completed a Broadcast Report will be printed automatically to let you know the results 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Enter a number using One Touch Speed Dial Search Group number or the dial pad See Setting Up Groups for Broadcasting page 37 Example Group number 3 Press Broadcast You will be prompted to enter the next number 4...

Page 47: ...To include One Touch or Speed Dial numbers in the Group enter them as if you were dialling For example for One Touch Dial key 05 press One Touch Dial key 05 For Speed Dial location 09 press Search Speed Dial then press 0 9 on the dial pad The LCD shows 05 09 5 Press Set The screen prompts you to enter a name 6 Use the dial pad to enter a name for the group up to 15 characters for example NEW CLIEN...

Page 48: ...ON Memory Security prohibits most functions The following functions listed are available while Memory Security is switched ON Receiving faxes into memory limited by Memory Capacity Scheduled Delayed Transmission Polling Fax Forwarding Remote Retrieval Provided it was set before Memory Security was switched ON Using Memory Security You need to use a password to switch Memory Security ON or OFF Sett...

Page 49: ...ose SET SECURITY 3 Press Set The screen prompts you to enter the password 4 Enter a 4 digit password followed by Set This is the same as the security password of the machine already stored The screen displays ACCEPTED for 2 seconds followed by SECURE MODE Memory Security is now switched ON If the password you enter at Step 7 is incorrect the screen would display WRONG PASSWORD After 2 seconds the ...

Page 50: ...en all the data saved in the memory will be printed out If you forget the Memory Security password please contact your Brother dealer for service or the help number given with the warranty documentation If the password you enter at Step 2 is incorrect the screen would display WRONG PASSWORD After 2 seconds the display will then return to displaying SECURE MODE You must then start from Step 1 to sw...

Page 51: ...r 5 1 9 1 or 9 1 for New Zealand If you answer a call and no one is on the line assume you re receiving a fax At an extension phone press 5 1 9 1 for New Zealand wait for fax receiving tones chirps then hang up At an external phone press 5 1 9 1 for New Zealand and wait for the phone to be disconnected the screen displays RECEIVING before you hang up Your caller will have to press Start to send th...

Page 52: ...t ON or OFF and press Set when the screen displays the setting you want 3 If you want to enter a new Remote Activation Code then press Set 4 If you want to enter a new Remote Deactivation Code then press Set 5 Press Stop Exit If you are always disconnected when accessing your external TAD remotely try changing the Activation Code from 5 1 9 1 for New Zealand to and the Deactivation Code from 5 1 9...

Page 53: ...x machine to receive a fax from it Setup for Polling Receive Standard 1 Press Menu 2 1 8 2 Press or to choose STANDARD and press Set 3 Enter the fax number you are polling and press Fax Start The screen displays DIALING XXX Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party 1 Press Menu 2 1 8 2 Press or to choose SECURE and press ...

Page 54: ...on You just specify several destinations in Step 4 Afterward a Sequential Polling Report will be printed 1 Press Menu 2 1 8 2 Press or to choose STANDARD SECURE or TIMER and press Set when the screen displays the setting you want 3 If you selected STANDARD go to Step 4 If you selected SECURE enter a four digit number and press Set and then go to Step 4 If you selected TIMER enter the time in 24 ho...

Page 55: ...ecure Code When you choose POLLING SECURE anyone who polls the machine must enter the polling secure code 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Press Menu 2 2 6 3 Press or to choose SECURE and then press Set 4 Enter a four digit number and press Set 5 Press 1 if you want to select additional settings The display returns to the SETUP SEND ...

Page 56: ... to ON the machine stores the received fax in memory then dials the fax machine phone number you ve programmed and forwards the fax message You can change a Fax Forwarding number remotely See Changing the Fax Forwarding Number page 49 1 Press Menu 2 5 1 2 Press or to select ON or OFF and press Set The screen prompts you to enter the number of the fax machine where faxes will be forwarded 3 Enter t...

Page 57: ... touch tone For convenience you can retrieve faxes from a touch tone phone by having them sent to a fax machine For example if your hotel room does not have a fax machine you can enter the number of the fax machine at the hotel s Front Desk 1 Dial your fax number from a touch tone phone 2 When the machine answers and beeps immediately enter your Remote Access Code the factory setting is 1 5 9 3 Th...

Page 58: ...rn Fax Storage OFF Press 7 This is only possible if there are no faxes stored in the memory or if all faxes have been erased using Remote Control 9 6 3 Retrieve or Erase a Fax Press 9 6 then to Retrieve all faxes Press 2 then enter the number of remote fax machine and then press After the beep hang up and wait Erase all fax messages Press 3 If the data stored in the memory has not been printed bef...

Page 59: ...ents The remote fax machine prints your fax messages Changing the Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote telephone fax machine using touch tone 1 Dial the machine s number 2 When you hear the beep immediately enter your Remote Access Code the factory setting is 1 5 9 3 When you hear two short beeps use the dial pad to press 9 5 4 4 Ente...

Page 60: ...scannable area of the machine begins at approximately 4 mm from the edge of the paper Making a Single Copy 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Press Copy Do NOT pull on the paper while copying is in progress To stop the copy process and release the original press Stop Exit Non scannable area 4 mm 4 mm ...

Page 61: ...s Copy Out of Memory Message If the memory becomes full while you re making copies the screen displays If you were scanning the first page to be copied press Stop Exit to cancel the operation and restart to make a single copy If you were scanning a subsequent page you will have the option to press Copy to copy the pages scanned so far OR Press Stop Exit to cancel You will need to clear some fax me...

Page 62: ...expire Copying Using Multiple Settings You can try different combinations of settings for the best results After you finish your settings using the Enlarge Reduce Contrast and Options keys the LCD shows Press or if you want to select additional settings OR Press Copy if you are finished choosing settings To clear your settings and start over press Clear Settings The LCD shows current copy setting ...

Page 63: ...NUAL and use the dial pad to enter an enlargement or reduction ratio between 25 and 400 For example press 5 3 to enter 53 5 Press Set 6 Press Copy OR Press or for additional settings Copy Contrast You can adjust copy contrast to make copies darker or lighter 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Using the dial pad enter the number of copi...

Page 64: ...ct the right kind of image you re copying and press Set TEXT text only AUTO line art graphs or any combination including photograph PHOTO photograph only 5 Press Copy OR Press or for additional settings Sorting Multiple Copies Using Automatic Document Feeder 1 Insert the document face up in the Automatic Document Feeder 2 Using the dial pad enter the number of copies you want up to 99 3 Press Opti...

Page 65: ...al settings Special Copy Options Using the Glass Platen You can save paper by copying either two or four pages onto one page or you can create a poster size copy of a photograph 1 Insert the document face down on the glass platen 2 Using the dial pad enter the number of copies you want up to 99 3 Press Options and or to select SPECIAL and then press Set 4 Press or to select 2 IN 1 4 IN 1 POSTER or...

Page 66: ... create a poster size copy of a photograph Special Copy Options 2in1 4in1 or Poster are not available with Enlarge Reduce Poster size copy can be made only by using glass platen Poster is not available for multiple copies 4 3 2 1 3 4 1 2 ...

Page 67: ... again by pressing Menu Adjust the Copy Mode and Contrast and Paper Type settings By pressing a number you can adjust copy settings as shown in the following chart Press or to move through the selections for each setting Press Set to save your selection Press Stop Exit OR Press to select the next setting you want to change Press Menu and 3 THIN 60 69 gsm For thin paper PLAIN 70 95 gsm For ordinary...

Page 68: ...an adjust copy contrast to make copies darker or lighter 1 Press Menu 3 2 2 Press to make a copy lighter OR Press to make a copy darker and then press Set 3 Press Stop Exit OR Press for additional settings Paper Type You can use the following types of paper for copying For the best print quality select the type of media that you use most often 1 Press Menu 3 3 2 Press or to select your type of pap...

Page 69: ... avoid memory errors and print most full page 600 dpi graphic and text data including larger fonts with the machine s standard memory Printing From Your PC Paper Tray The machine s paper tray can feed plain paper and transparencies When the machine receives data from your computer it begins the print process by loading paper from the paper tray Select the print command from your PC Your PC sends a...

Page 70: ...n load envelopes and special print media one at a time into this slot You do not have to remove paper from the paper tray See Acceptable Paper page 65 Use the manual feed slot to print or copy on labels envelopes card stock or thicker paper See Printing on Thicker Paper and Card Stock page 62 Please ensure that after making the first print of your DUPLEX PRINT JOB the printed sheet goes into the p...

Page 71: ...er guide of the manual feed slot to the width of the paper you are using Loading more than One Sheet of Paper 1 Open the Setup dialog box of the Windows printer driver and select Manual Feed in the Paper Source section Follow Steps 1 and 2 above to load the first page The machine starts printing automatically 2 After the first page is printed the screen displays Insert the next sheet of paper to r...

Page 72: ... paper guides to the width of the paper you are using 5 Insert a single sheet of paper into the manual feed slot until the front edge touches the paper feed rollers Let go of the paper as the machine pulls it into position 6 After the machine ejects the printed page return to Step 5 to insert the next sheet of paper The machine will wait until you insert the next sheet of paper Repeat Steps 5 and ...

Page 73: ...y Simultaneous Printing Faxing Your machine can print data from your computer while sending or receiving a fax in the memory or while scanning information into the computer However when the machine is copying or receiving a fax on paper it pauses the PC printing operation and resumes when copying or fax receiving is complete Fax sending continues during PC printing To prevent the possibility of tr...

Page 74: ...st of current settings for the printer 1 Press Menu 4 1 2 2 Press Fax Start The machine prints the settings 3 Press Stop Exit Restoring Factory Default Settings You can return the machine to original factory settings Permanent fonts are restored macros in the temporary settings are cleared You can change user settings using the Remote Printer Console program 1 Press Menu 4 2 The screen displays 2 ...

Page 75: ...es A4 Letter Paper Tray Up to 27 mm 1 06 inches in height up to the mark Approx 250 sheets of 75 gsm 20 lb or 10 transparencies Output Tray in front of the machine Approx 150 sheets of 75 gsm 20 lb A4 Letter paper Cut Sheet Basis Weight 60 to 105 gsm 16 to 28 lb Caliper 0 08 to 0 13 mm 0 003 to 0 005 inches Moisture Content 4 to 6 by weight Smoothness 100 to 250 Sheffield Cut Sheet Envelope Basis ...

Page 76: ...e Brother Solutions Centre at http solutions brother com Features in the Printer Driver For Windows 95 98 Me and Windows NT 4 0 Users Only For more detailed information please see the on line Help in the printer driver You can also change settings by clicking the illustration on the left side of the tab screen Basic Tab 1 Select the Paper Size Multiple Page and Orientation 2 Select number of Copie...

Page 77: ...er or no border around each page on the sheet Orientation Orientation selects the position of how your document will be printed Portrait or Landscape Copies The Copies selection sets the number of copies that will be printed Collate The collate selection is active if more than one copy is selected With the collate check box selected one complete copy of your document will be printed and then repea...

Page 78: ...rencies Paper Source First Page The First Page selection sets the source of where the 1st page of your document will feed paper If you choose Tray 1 Tray 2 or Manual the tray you select will be highlighted on the driver screen Other Pages Feeds the remaining pages of your document from the selected source Same as First page Tray 1 Tray 2 Option Manual Auto Select Will feed the 1st page from the fi...

Page 79: ...ver Settings For Windows Only 69 PRINTER SCANNER Advanced Tab Change the tab settings by selecting one of the following icons 1 Print Quality 2 Duplex Printing 3 Watermark 4 Page Setting 5 Device Option 1 2 3 4 5 ...

Page 80: ...int settings With the Print Setting set to Manual you can change the Brightness Contrast and Graphics Quality options manually Duplex Printing Choosing the Duplex Printing icon displays the Manual Duplex features available Manual Duplex Check the Manual Duplex box and there are six types of duplex directions available for each orientation In this mode the machine prints all the even numbered pages...

Page 81: ...ustom In background With the In background feature checked the Watermark will print behind your document on the page If this feature is not checked then the Watermark will print on top of your document You can change the size and the position of the Watermark on the page by selecting the Watermark and clicking the Edit button If you want to add a new Watermark click the New button and select Text ...

Page 82: ...ark can be positioned on the page Page Setting You can change the print size of your document with the Scaling feature 1 Check Off if you want to print the document as it appears on your screen 2 Check Fit to Paper Size if your document has an unusual size or if you have only the standard size paper 3 Check the Free box if you want to reduce or enlarge the output You can also use the Mirror Print ...

Page 83: ...s Quick Print Setup Administrator For Windows 95 98 98SE Me Users Only Print Date Time Quick Print Setup The Quick Print Setup feature allows you to quickly select driver settings To view settings simply click your mouse button on the task tray icon This feature can be set to ON or OFF from the Device Options section ...

Page 84: ...Users Only The administrator selection permits the Copy Scaling and Watermark features to be locked and Password protected Record your password and keep it in a safe place for future reference If you forget your password these settings can not be accessed ...

Page 85: ...ab The Accessories Tab includes the settings for configuring the printer driver for what size paper is being used for each paper source This tab also installs any additional options into the driver settings Paper Source Setting To configure the paper size for each paper source highlight the source from the Paper Source Setting list Select the Paper Size from the pull down box and click Update The ...

Page 86: ...not match the Paper Source Settings Available Options In order to access the optional 2nd paper tray the option must be installed in the driver Highlight the model number from the Available Options list and click Add The optional tray will then be listed in the Installed box Paper Source Setting list and the screen illustration will display the 2nd tray ...

Page 87: ...eb sites Brother Solutions Centre The Brother Solutions Centre is a Web site offering information about your Brother product including FAQ s User Guides Driver updates and Tips for using the machine Web Update Web Update checks the brother web site for updated drivers and automatically downloads and updates the driver on your computer Check Setting The Check Setting selection displays a list of yo...

Page 88: ...he following section describes the driver features and selections available for Windows 2000 General Tab Printing Preferences In the General tab click the Printing Preferences button to access the Layout tab Layout Tab Orientation Orientation selects the position of how your document will be printed Portrait or Landscape Portrait Landscape ...

Page 89: ...lly Select Auto Upper Paper Tray Lower Paper Tray optional paper tray and Manual Feed Slot When Automatically Select is chosen the machine automatically will choose the tray with the appropriate size of paper The Auto option is for machines that can automatically detect the size of paper that is loaded in the paper source Auto is not active for the machine The paper size for each paper source must...

Page 90: ...of the document you are printing This size should be the same as the paper size that is set in your application software Copy Count Type the number of copies you want Graphic Print Quality You can change the resolution as follows 600 600 dots per inch 300 300 dots per inch Document Options Advanced Printing Features You can Enable or Disable Advanced Printing Features from this selection If you di...

Page 91: ...et for each source must match the actual size of paper loaded The available options are A4 A5 B5 JIS Executive Legal Letter Installable Options Printer Memory If you installed optional memory into the machine you must select the correct size of total memory in the machine for the driver to access the additional memory Lower Paper Tray If an optional lower tray is installed this selection must be s...

Page 92: ... 84 or TWAIN driver see Scanning a Document into your PC page 98 The Brother Control Centre provides three categories of functions 1 Scan directly to a file E mail word processor or graphic application of choice 2 Copy functions 3 PC Faxing using the Brother PC FAX Software AutoLoad the Brother Control Centre The Control Centre is initially configured to automatically load each time Windows is sta...

Page 93: ...belled AutoLoad Pop up will appear 3 Uncheck the AutoLoad Pop Up option Using the Scan Key with Windows PC You can use the Scan keys on the control panel to scan documents into your word processing graphics or E mail applications The advantage of using the Scan keys is that you avoid the mouse clicks required to scan from your PC If you have connected a Macintosh the Scan keys will not work with y...

Page 94: ...ill scan the document create a file attachment and launch your E mail application displaying the new message waiting to be addressed Scan to Image You can scan a black and white or a colour picture into your graphics application for viewing and editing 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Press Scan to Image 3 The machine will scan the d...

Page 95: ...d for the Word Processor Scanning Operations Scan to File allows you to scan directly to a disk file with two mouse clicks You can change the file type destination directory and file name as needed Scan to E mail enables you with just two mouse clicks to scan a picture or text document directly into an E mail application as a standard attachment You have the option of selecting the file type and r...

Page 96: ... FAX Operation Send a Fax allows you to scan a picture or text original and automatically send the image as a fax from the PC using the Brother PC FAX software Scanner Settings When the Pop Up screen is displayed you can access the Scanner Settings window Click the Configuration icon at the top right of the Brother Control Centre screen OR Click the Modify Settings button on any of the Configurati...

Page 97: ...to return to the original default setting just click the Restore Defaults button when the scanning mode is displayed To access the Scanner Configurations screen 1 Insert the document face up in the Automatic Document Feeder 2 Right click the appropriate Control Centre button to display Configurations then click it The configuration screen for that Control Centre button will appear 3 To save your s...

Page 98: ... document as another file type and or into another directory folder File If you selected Other Folder from the pull down list select the type of file PaperPort Files MAX Self Viewing Files EXE PaperPort 5 0 Files MAX PaperPort 4 0 Files MAX PaperPort 3 0 Files MAX Windows Bitmap BMP PC Paintbrush PCX Multi page PCX DCX JPEG Image Files JPG TIFF Uncompressed TIF TIFF Group 4 TIF TIFF Class F TIF Mu...

Page 99: ... of file Faxing Filing and Copying Text for OCR Photos Photos High Quality Photos Quick Scan Custom Draft Copy or Fine Copy To change any of the settings for that mode click the Modify Settings button E mail Application EMail Application From the pull down list select your E mail application E mail Settings Click the E mail Settings button to set up links The Link Preferences window will appear ...

Page 100: ...checkbox to convert all files that have been processed through OCR to colour Show QuickSend Menu Click this checkbox if you want the Select QuickSend Recipient window to be displayed when you choose Scan to E mail This feature works only with MAPI type E mail applications such as Microsoft Exchange Microsoft Outlook and Eudora QuickSend List You can create a list of E mail names and addresses for ...

Page 101: ...xing Filing and Copying Text for OCR Photos Photos High Quality Photos Quick Scan Custom Draft Copy or Fine Copy To change any of the settings for that mode click the Modify Settings button Word Processor Word Processor From the pull down list select the word processor you want to use Click the Link Settings button to display a screen to set up a link to the version of OCR and document format that...

Page 102: ...want your word processor application to read across the entire page from left to right Document Format From the pull down list select the file format you want to use for your word processor or text documents User Defined Button Scanner Settings From the pull down list select the scanning mode that is appropriate for the type of file Faxing Filing and Copying Text for OCR Photos Photos High Quality...

Page 103: ...e of file Faxing Filing and Copying Text for OCR Photos Photos High Quality Photos Quick Scan Custom Draft Copy or Fine Copy To change any of the settings for that mode click the Modify Settings button Copy Settings Brother MFC9880 Copies Enter the number of copies you want to print To change the copy options click the Copy Options button Click the OK button to save your Copy settings ...

Page 104: ... Custom Draft Copy or Fine Copy To change any of the settings for that mode click the Modify Settings button FAX Settings Brother PC FAX FAX Resolution Fine 200 200 1 To change the fax options click the FAX Options button The Brother PC FAX Properties screen appears 2 Select the Paper Size and Orientation Portrait or Landscape and click OK To return to the factory default settings click the Restor...

Page 105: ...h it automatically Viewing Items in ScanSoft PaperPort for Brother PaperPort provides several ways to view items Desktop View displays a thumbnail a small graphic that represents each item in a Desktop or folder Items in the selected folder appear on the PaperPort Desktop You can see PaperPort items MAX files and non PaperPort items files created using other applications Non PaperPort items includ...

Page 106: ...erPort MAX files and other files appear on the Desktop You can also use Windows Explorer to manage the folders and items shown in Desktop View Links to Many Other Applications PaperPort automatically recognizes many other applications on your computer and creates a working link to them The Link Bar at the bottom of Desktop view shows icons of those linked applications To use a link drag an item on...

Page 107: ...anning items you can bring items into PaperPort in a variety of ways and convert them to PaperPort MAX files in several different ways Print to the Desktop View from another application such as Microsoft Excel Import files saved in other file formats such as Windows Bitmap BMP or Tag Image File Format TIFF Exporting Items in Other Formats You can export or save PaperPort items in several popular f...

Page 108: ...pear Scanning a Document into your PC 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Adjust the following settings if needed in the Scanner Setup window Resolution Scan Type Black White Gray Error Diffusion True Gray 256 Colour 24 bit Colour 24 bit Colour fast Brightness Contrast Size 3 Select the Start button from the Scanner window When scanning...

Page 109: ...ugh using 24 Bit colour creates an image with the most accurate colours the image file will be approximately three times larger than a file created with 256 Colour Brightness Adjusting the brightness settings to obtain the best image The MFC Software Suite offers 100 brightness settings 50 to 50 The default value is 0 representing an average setting You can set the brightness level by dragging the...

Page 110: ...ing area further by using the left mouse button to drag the dotted outline of the scanning area This is required when you want to crop an image when scanning Business Card Size To scan business cards select the Business Card 60 90 mm size setting and place the business card at the centre of the glass platen When scanning photographs or other images for use in a word processor or other graphics app...

Page 111: ...d into the PC and will appear in the Scanning Area of the Scanner window 3 To crop a portion of the document to be scanned drag any side or corner of the dotted outline in the Scanning Area with the left mouse button Adjust the dotted outline until it surrounds only the portion of the document you wish to scan 4 Insert the document face up in the Automatic Document Feeder again if you use the Auto...

Page 112: ...ws the single bi directional Parallel port on the machine to simulate a Communications port for faxing and scanning and to simulate a Parallel port for Windows GDI printing MFC Remote Setup The MFC Remote Setup application allows you to quickly set up the machine by taking advantage of the ease and speed of programming on your PC When you access this application the settings on the machine will be...

Page 113: ...d a file You can create a file in any application on your PC and then send it as a PC FAX You can even attach a cover page All you have to do is set up the receiving parties as Members or Groups in your PC FAX Address Book Then you can use the Address Book Search feature to quickly find them to address your fax Setting Up User Information 1 From the Start menu select Programs Brother MFC Software ...

Page 114: ...o add header information to the top of the fax pages being sent check the Header box Addressbook file You can select different database files for use with the address book You must enter the path and file name of the database file or use the Browse button to view the file system to select the file Internet PC FAX You can use the Internet PC FAX if you have the optional NC 8100h network board When ...

Page 115: ... To use the feature you must select the Facsimile Style user interface You can register any address or group on one of the ten Speed Dial buttons To register an address on a Speed Dial location 1 Click the Speed Dial location you want to program 2 Click the address or group you wish to assign to the Speed Dial location 3 Click the Add button to program the Speed Dial location To clear a Speed Dial...

Page 116: ...Book In the Brother Address Book dialog box you can add edit and delete stored information for members and groups 1 In the Address Book dialog box click the icon to add a member The Brother Address Book Member Setup dialog box will appear 2 In the Brother Address Book Member Setup dialog box type the member s information Name and Fax are required fields Click the OK button to save the member s inf...

Page 117: ...x select each member to be included in the Group and then click Add Members you add to the group will be listed in the Group Members box 4 After all the members have been added click OK Editing Member Information To edit a Member or Group 1 In the Brother Address Book dialog box select the Member or Group you want to edit 2 Click the icon 3 Edit the Member or Group information 4 Click OK to save y...

Page 118: ... the data fields you wish to Export from the Available Items column and then click Add 3 If you are exporting to an ASCII file Text select Divide Character Tab or Comma This selection inserts a Tab or Comma between each data field when it is exported 4 Select the OK button to save the data 5 Type in the name of the file and then select Save If you are creating a Vcard you must first select the mem...

Page 119: ...oint to Import and then click Text OR Click Vcard and go to Step 5 2 Select the data fields you wish to Import from the Available Items column and click Add 3 Select Divide Character Tab or Comma based on what file format you are importing 4 Select the OK button to import the data 5 Type the name of the file and select Open Select the fields from the Available Items list in the same order they are...

Page 120: ...t to add to the cover page Select Cover Page Form Select the cover page form you want Import BMP file You can insert a bitmap file such as your company logo in the cover page Select the BMP file by using the Browse button and then select the alignment style Count Cover Page When this box is checked the Cover Page will be included in the page numbering When this box is not checked the Cover Page wi...

Page 121: ...lick OK The FAX Sending dialog box will appear 4 In the To field type the fax number of the receiving party You can also use the Address Book to select destination fax numbers by clicking To button If you made a mistake entering a number click the Clear button to clear all entries 5 To send a Cover Page and note check the Cover page On check box You can also click the to create or edit an existing...

Page 122: ... following methods A Enter the number using the numeric keypad B Click any of the 10 Speed Dial buttons C Click the Address Book button and then select a Member or Group from the Address Book 5 If you make a mistake you can use the Clear button to clear all the entries 6 To include a cover page click the Cover Page On You can also click the icon to create or edit an existing cover page 7 Click Sta...

Page 123: ... on your PC Task Bar and then click PC Fax RX Setup 2 The PC Fax RX Setup dialog box will appear 3 In Ring Delay select the number of rings before your PC answers incoming calls 4 In Save file to use the Browse button if you want to change the path where PC FAX files will be saved 5 Make sure File Format is checked for max Default Required to use with PaperPort 6 If you want to you can check the P...

Page 124: ...5 8 5 1 8 6 9 0 9 0 4 9 1 The Brother Scanner Driver works only with Mac OS 8 6 9 0 9 0 4 9 1 Using Brother Printer Driver with your Apple Macintosh To select the Printer 1 From the Apple menu open the Chooser 2 Click the HL 1200 MFL Pro icon On the right side of the Chooser click the printer to which you want to print Close the Chooser Before you can connect the machine to your Macintosh you must...

Page 125: ...File menu and select Page Setup You can change the settings for Paper Size Orientation and Scaling then click OK 4 From application software click File menu and select Print Click Print to start printing If you want to change Copies Pages Resolution Paper Source and Media Type select your settings before clicking Print Option Setup allows you to change Duplex ...

Page 126: ...ion select Print from the File menu The Printer dialog box appears When Printer is selected the top button shows Print and the Address button is greyed 3 From the Output pull down menu select Facsimile When Facsimile is selected the top button shows Send Fax and the Address button is available To select and send only certain pages of the document enter the page numbers in the From and To boxes in ...

Page 127: ...umber from the Stored Fax Numbers box and then click Your recipient will appear in the Destination Fax Numbers box 6 If you want to you can add your new recipients to the Stored Fax Numbers at this time by clicking New See Adding a New Member page 118 OR You can add a new group by clicking Group See Adding a New Group page 119 7 If you are finished addressing your fax click Send Fax Click OK to re...

Page 128: ...ng a New Member 1 To add a new member to the Address Book in the Facsimile dialog box click Address The Address Book dialog box appears 2 Click New The following dialog box appears 3 Type the name and fax number 4 If you want to you can store a comment in the Memo field up to 15 characters 5 Click OK to return to the Address Book dialog box ...

Page 129: ...s 2 In the Group Name field type a name for your Group 3 From the Stored Fax Numbers box select the recipients for your Group and then click Your selection will appear in the box under the Group Name field 4 Click OK The Address Book dialog box reappears 5 Click OK The Print Facsimile dialog box reappears 6 If you are ready to send your fax click Send Fax Follow the steps on page 116 for sending a...

Page 130: ... time you use the Brother Twain driver set it as default by choosing the Select Source Afterwards for each document you scan choose Acquire Image or select Scan The scanner setup dialog box will appear Scanning a Document into Your Macintosh G3 G4 or iMac 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen again 2 Adjust the following settings if needed ...

Page 131: ... for documents that contain photographic images or graphics Error Diffusion is a method for creating simulated grey images by placing black dots in a specific matrix instead of true grey dots True Grey also is used for documents containing photographic images or graphics This mode is more exact because it uses up to 256 shades of grey It requires the most memory and longest transfer time Colours C...

Page 132: ...rocessor or other graphics application it is a good idea to try different settings for the Contrast Mode and Resolution to determine which settings look best Adjust Image Brightness Adjust the brightness settings to obtain the best image The Brother TWAIN Scanner driver offers 100 brightness settings 50 to 50 The default value is 0 representing an average setting You can set the brightness level b...

Page 133: ...ly a preview of the image so you can see how it will look The PreScan button is used to preview an image for cropping any unwanted portions from the image When you are satisfied with the preview click Start to scan the image 1 Insert the document face up in the Automatic Document Feeder or face down on the glass platen 2 Click PreScan The entire document will be scanned into your Macintosh will ap...

Page 134: ...omputer screen Since most DOS applications have a Printer Settings menu that overrides the settings made by the RPC you may not have to use this utility program This utility program is useful for application software that does not control the printer s settings and features Installing the Remote Printer Console Before you install the program make sure you have the following hardware and software t...

Page 135: ... instructions from the installer Running the Remote Printer Console Main Program Type C DOS RPCX and press the Enter key to start the Remote Printer Console main program The Main Screen will appear on your computer screen Do not use this program from a DOS window running under Windows X CD DOS X DOS RPCSETUP ...

Page 136: ... toner is depleted and the machine is telling you that the toner will soon run out Order a new toner cartridge now CHECK CASSETTE MFC cassette is not installed properly Install cassette properly CHECK SCAN LOCK The scanner lock is locked Release the scanner lock lever and press Stop Exit CHECK DOCUMENT Documents were not inserted or fed properly or document was too long Do not pull paper out until...

Page 137: ... may have reached number that is not connected to a fax machine Check the number and try again NOT ASSIGNED You tried to access a One Touch or Speed Dial number that is not programmed Set up the One Touch or Speed Dial number See Storing One Touch Dial Numbers page 18 and Storing Speed Dial Numbers page 18 OUT OF MEMORY When the machine is used as a printer The machine memory capacity has been exc...

Page 138: ...out Reinstall the drum unit then close the front cover If the error message remains open and close the front cover again If the machine cannot reset itself and return to the date and time prompt it will display MACHINE ERROR XX Then contact your Brother dealer for service TONER EMPTY Toner is used up and printing is not possible or toner cartridge is not installed into the drum unit Replace the to...

Page 139: ... 2 Open the document cover 3 Lift the Automatic Document Feeder unit 4 Pull the jammed document out to the right 5 Close the Automatic Document Feeder unit 6 Close the document cover 7 Press Stop Exit Printer Jam or Paper Jam Before you can clear a paper jam error you must find out where the paper is stuck Review the following two types of printer jams and follow the instructions Do not force the ...

Page 140: ... 2 Remove the drum unit but do not force it if it cannot be removed easily Instead pull the edge of the jammed paper from the paper tray 3 Gently pull out the jammed paper 4 Reinstall the drum unit 5 Close the front cover Paper is Jammed in the Fuser Unit 1 Open the rear cover 2 Pull out jammed paper When you have to pull paper out the back of the machine the fuser may get dirty with toner powder ...

Page 141: ...fax receiving tones Deactivate the fax by pressing Stop Exit Try avoiding this problem by turning Fax Detect with an External Telephone to OFF See Fax Detect with an External or Extension Telephone page 26 Horizontal streaks You may get a fax with horizontal streaks or with missing lines Usually this is caused by a poor telephone connection Ask the other party to send the fax again Phone Line or C...

Page 142: ...answered at the machine press Fax Start and hang up immediately If you answered at an extension phone press your Remote Activation Code default setting is 51 91 for New Zealand When the machine answers hang up General Printing Difficulties The machine does not print Make sure the machine is turned on The toner cartridge and drum unit are installed properly The interface cable is securely connected...

Page 143: ...manual feed mode is not selected in the printer driver See Paper Source page 68 How can I clear paper jams See Document Jams and Paper Jams page 129 Copy Quality Difficulties Vertical streaks appear in copies Sometimes you may see vertical streaks on your copies Either the scanner or the primary corona wire for printing is dirty Clean them both Print Quality Difficulties Printed pages are curled T...

Page 144: ...um Unit page 140 Make sure that you use paper that meets specifications See Acceptable Paper page 65 If you still have scattered toner and the display shows CHANGE DRUM SOON replace the drum unit with a new one The whole page is printed black Black Page Clean the machine s interior and the primary corona wire of the drum unit See Regular Maintenance page 138 and Cleaning the Drum Unit page 140 Als...

Page 145: ...anner window with a clean soft cloth See Regular Maintenance page 138 If a blurred page occurs after cleaning and the display shows CHANGE DRUM SOON replace the drum unit with a new one Ghost images appear on printed page Ghost Images Adjust the print conditions by changing the Print Density setting See Setting the Print Density page 28 OR Rough surfaces or thick media can cause a ghost image Make...

Page 146: ...from the machine 4 Open the front cover 5 Lock the scanner lock lever The blue scanner lock lever is on the left side of the machine Press it backward to lock it 6 Remove the drum unit assembly Do not unplug the machine until a print job is finished Damage caused to the machine by failure to lock the scanner lock lever before moving and shipping will not be covered under your warranty Remove the d...

Page 147: ...sion into position 9 Wrap the machine in the plastic bag and place it in the original carton with the original packing material 10 Place documents manual printed material and CD ROM filter cores cable ties the printer cable drum unit and toner cartridge assembly telephone line cord and power cord into the carton as shown below 11 Close the carton and tape it shut Plastic Bag Drum Unit Toner Cartri...

Page 148: ... clean the machine and do not use water Cleaning the Scanner Unplug the machine and lift the document cover Clean the glass platen and white film with methylated sprit on a lint free cloth Lift the Automatic Document Feeder unit Clean the white roller and the glass strip under the roller with methylated sprit on a lint free cloth Document Cover White Film Glass Platen White Roller Glass Strip Auto...

Page 149: ... the panel Do not use isopropyl alcohol to clean the scanner window or the toner sensor Do not touch the scanner window with your finger Handle the drum unit carefully as it contains toner If toner scatters and your hands or clothes get dirty immediately wipe or wash it off with cold water After you have used the machine some internal parts of the machine are extremely HOT When you open the front ...

Page 150: ...wire inside the drum unit by gently sliding the tab from right to left several times 2 Return the tab to the home position mark position before reinstalling the drum unit 3 Install the drum unit into the machine See Replacing the Drum Unit page 146 4 Close the front cover If you do not position the tab at the home position printed pages may have vertical stripes Home Position Tab Corona Wire ...

Page 151: ... cartridge When discarding used toner cartridges keep them separate from domestic garbage It is recommended that you clean the machine when you replace the toner Toner Empty Indicator When the toner cartridge is running low the display shows CHANGE TONER and the Toner Empty LED on the control panel flashes on and off to indicate the toner is low The Toner Empty LED light stays on and the display s...

Page 152: ... 18 Steps for Replacing Toner Cartridge After you have just used the machine some internal parts of the machine will be extremely HOT So never touch the shaded parts shown in the illustration below Front view HOT ...

Page 153: ...large piece of disposable paper to avoid spilling and scattering the toner 2 Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe it off or wash them with cold water Front Cover Drum Unit Lock Lever ...

Page 154: ...ing to local regulations 4 Gently rock the toner cartridge from side to side five or six times 5 Remove the protective cover Wait to unpack the toner cartridge until immediately before you install it into the machine If a toner cartridge is left unpacked for a long period of time the toner life is shortened Toner Cartridge ...

Page 155: ...e 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times Return the blue tab to the home position before reinstalling the drum unit assembly 8 Reinstall the drum unit into the machine and close the front cover Drum Unit Toner Cartridge Home Position Tab Corona Wire ...

Page 156: ...ication takes the number of pages printed and the total printing time into consideration When the message appears we advise that a new drum be obtained for replacement at a convenient future time 1 To check the remaining drum life press Menu 2 0 3 2 The following indication appears on the LCD for 5 sec and the display returns automatically to MISCELLANEOUS menu 3 Press Stop Exit Replacing the Drum...

Page 157: ...it on an old cloth or large piece of disposable paper to avoid spilling and scattering the toner The actual number of pages your drum will print may be significantly less than these estimates Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum After you have just used the machine some i...

Page 158: ... Press Clear to reset the drum life counter 8 Press 1 and when the display shows ACCEPTED and close the front cover Discard the used drum unit according to local regulations Be sure to seal the drum unit tightly so toner powder does not spill out of the unit When discarding used drum units keep them separate from domestic rubbish If an unpacked drum unit is subjected to excessive direct sunlight o...

Page 159: ...ilable consult with your dealer or local power company 8 This product is equipped with a 3 wire earthed plug This plug will fit into only an earthed socket This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete socket Do not defeat the purpose of an earthed plug 9 Do not allow anything to rest on the power cord Do not locate ...

Page 160: ...at the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s ...

Page 161: ...nd to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar soft surface This product should never be placed near or over a radiator or heater This product should not be placed in a built in installation unless proper ventilation is provided 20 This product should be operated from the...

Page 162: ...uct does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibi...

Page 163: ...d be operated from the type of power source indicated on the label If you are not sure of the type of power available consult with your dealer or local power company 9 This product is equipped with a 2 wire grounding type plug and a 3 wire grounding type plug a plug having two or three pins This plug will only fit into only a grounding type power outlet This is a safety feature If you are unable t...

Page 164: ...t operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a distin...

Page 165: ... ATTENTION VORSICHT ATENCIÓN INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK OEFEATED AVOID DIRECT EXPOSURE TO BEAM CLASS 3B LASER PRODUCT USYNLIG LASER STRÅLING NÅR KABINETLÅGET STÅR ÅBENT UNGDÅ DIREKTE UDSÆTTELSE FOR STRÅLING KLASSE 3B LASER OSYNLIG LASERSTRÅLNING NÄR DEN HÄR DELEN ÄR ÖPPNAD OCH SPÄRRAR ÄR URKOPPLADE STRÅLEN ÄR FARLIG KLASS 3B LASER APPARAT AVATTAESSA JA SUOJALUKITUS OHITETTAE...

Page 166: ...ent operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician Disconnect device This product must be installed near a socket outlet that is easily accessible In case of emergencies you must disconnect the power cord from the socket outlet i...

Page 167: ...achine For the latest information from Brother visit http solutions brother com Installing the Optional Memory Board 1 Disconnect the telephone line cord unplug the machine power cord from the AC mains outlet and then disconnect the interface cable Model Name Optional Memory recommended MFC 9880 with Standard Memory 8MB 16 MB BUFFARO TECHNOLOGY 12323 0001 32 MB BUFFARO TECHNOLOGY 12324 0001 Type 1...

Page 168: ...0 2 Remove the screws securing the rear cover and remove the cover 3 Remove the screws securing the access plate and remove the plate 4 Disconnect the connector of the back up battery Back Up Battery Back Up Battery ...

Page 169: ...own below 6 Reconnect the connector of the back up battery 7 Reinstall Refit the access plate and the rear cover using the removed screws 8 Reconnect the interface cable and then plug the power cord into the AC mains outlet Hold the memory board by its edges Do not touch the surface of the board Make sure the memory board is securely seated in the main controller board ...

Page 170: ...s of 75 gsm 20 lb paper Network LAN Board When you add the NC 8100h Print Fax Server you can connect the machine into your network LAN and use the machine for Internet Fax Network PC FAX Network Scanner Network Printer To manage these network features Brother supplies Network Management tools in the form of BRAdmin software and an embedded web server ...

Page 171: ...cale 64 levels Error Diffusion Display LCD 16 characters 2 Polling types Standard Secure Delayed Sequential Contrast control Automatic Light Dark manual setting Resolution Horizontal 8 dots mm Vertical Standard 3 85 lines mm Fine Photo 7 7 lines mm Superfine Photo copy 15 4 lines mm Out of paper Reception Up to 500 pages in memory One Touch Dial 32 stations Speed Dial 100 stations Automatic redial...

Page 172: ...olution 600 dots inch Print Quality Normal printing mode Economy printing mode Print Speed Up to 14 pages minute when loading A4 paper from the paper tray Print Media Toner cartridge Life Expectancy Up to 6 000 pages high yield toner cartridges TN 6600 Up to 3 000 pages standard toner cartridges TN 6300 when printing A4 paper at 5 print coverage Toner life expectancy will vary depending on the typ...

Page 173: ...stem CPU RAM Hard Disk Space Apple Macintosh QuickDraw G3 G4 iMac or iBook with OS 8 5 8 5 1 Only Printer OS 8 6 9 0 9 0 4 9 1 Printer Scanner All base models meet minimum requirements 50 MB Temperature Allowable 10 32 5 C Storage 0 40 C Warm up Approx 25 seconds at 23 C Power source 220 240V AC 50 60Hz Power consumption Operating Copying 350 W or less 25 C Peak 940 W Sleep Mode 15 W or less Stand...

Page 174: ...s Windows NT Microsoft MS DOS Excel Word Paint and Draw are registered trademark of Microsoft in the U S and other countries NT is a trademark of Northern Telecom Limited Macintosh is a registered trademark and iMac is a trademark of Apple Computer Inc PaperPort and TextBridge are registered trademarks of ScanSoft Inc Each company whose software title is mentioned in this manual has a Software Lic...

Page 175: ...d want to change it press to move the cursor after the last correct letter Then press Clear all letters above and to the right of the cursor are deleted Re enter the correct text and or digits You can also back up and type over incorrect letters Repeating letters If you need to enter a character assigned to the same key as the previous character press to move the cursor to the right Special charac...

Page 176: ...the screen continues to display RECEIVING To cancel the receiving mode press Stop Exit When the machine is in Fax Tel F T Mode it answers with a short beep After this beep the fax machine listens for CNG tones and then responds with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machines chirps overlap This must be for at least 2 to 4 secon...

Page 177: ...Read MR Modified Modified Read MMR and JBIG if the receiving machine has the same capability Compatibility Group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Group Contrast Setting to compensate for dark or light documents by lightening dark documents or darkening light documents Cover Page Prints a page at the other party s machine that contains t...

Page 178: ...e date and time when the machine is idle Manual fax When you lift the external telephone s handset so you can hear the receiving fax machine answer before you press Fax Start to begin transmission Menu Mode The programming mode for changing the setting of the machine One Touch Dial Keys on the machine control panel where you can store numbers for easy dialling You must use a separate key for each ...

Page 179: ...ansmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super fine resolution 203 391 dpi Best for very small print and line art System Setup List A printed report that shows the current setting of the machine Temporary Setting You can select certain options for each fax transmission or copy without changing the default setti...

Page 180: ...n1 4in1 Poster 56 Copy Enlarging Reducing 53 Copy Sort 54 Copy Contrast 53 Copy Mode 58 Copy Operations 50 Corrections 165 COVER OPEN 127 Cover Page 33 Cover Page Message 34 D Date and Time 14 Deactivation Code 41 Delayed Batch Transmission 35 Delayed Transmission Timer 35 Device Options 73 Dialling Mode Tone Pulse 16 Difficulty 131 Document Jam 129 DOS 124 Drum Unit Replacing 146 Dual Access 23 D...

Page 181: ...e Touch Dial Storing 18 One Touch Dialling 21 On Screen Programming ii Options Key 54 ORDER FORM 32 Order Form 32 OUT OF MEMORY 51 Outgoing Message of external TAD 7 Overseas Mode 35 P Packing and Shipping 136 Page Setting 72 Paper 65 PAPER JAM 127 Paper Jam 129 Paper Tray 59 Paper Type 65 PaperPort 95 Pause 22 PC FAX 103 PC FAX Sending 111 PC FAX Setting 103 PC FAX Sending For Macintosh 116 Photo...

Page 182: ...88 Scan to Word Processor 91 Scan OCR 84 Scanning into PC 98 ScanSoft PaperPort 95 Scroll 10 Search 21 29 Simultaneous Printing Faxing 63 Sleep Mode 16 Speaker Volume 15 Special characters 165 Specifications 161 Speed Dial 18 Speed Dial Changing 19 Standard Resolution 20 Station ID 14 Storing Telephone number 18 SYSTEM SETUP 32 T To change Remote Codes 42 Tone Pulse 16 Toner Cartridge Replacing 14...

Page 183: ...f messages received 1 long beep Fax message s No beeps no messages 4 After 2 short beeps enter a command 5 Press 9 0 to reset the machine when you finish 6 Hang up Change Remote Access Code 1 Press Menu 2 5 3 2 Enter the 3 digit number The cannot be changed 3 Press Set 4 Press Stop Exit Change Receive Mode Press 9 8 then for TAD press 1 FAX TEL F T press 2 FAX press 3 Exit Remote Operation Press 9...

Page 184: ...fax machine where you want your fax message forwarded and then press Turn Fax Storage ON press 6 Turn Fax Storage OFF press 7 Retrieve Fax Press 9 6 Retrieve all faxes press 2 then enter the number of remote fax machine and then After the beep hang up and wait Erase all fax messages press 3 Check the Receiving Status Press 9 7 1 1 long beep Fax message s 3 short beeps no messages then to then to ...

Page 185: ......

Page 186: ...This machine is approved for use in the country of purchase only local Brother companies or their dealers will only support machines purchased in their own countries ARL ASA NZ Version A ...

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