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Brother MFC-885CW, User Manual

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Brother MFC-885CW User Manual Download Page 133

121

B

B

Troubleshooting 

B

If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com.

If you are having difficulty with your machine

B

Troubleshooting and Routine 

Maintenance

B

Printing

Difficulty

Suggestions

No printout

Check the interface cable or wireless connection(MFC-885CW only) on both the 
machine and your computer. (See the 

Quick Setup Guide

.)

Make sure the machine is plugged in and not in Power Save mode.

One or more ink cartridges are empty. (See 

Replacing the ink 

cartridges

on page 136.)

Check to see if the LCD is showing an error message. (See 

Error 

messages

on page 127.)

Check that the correct printer driver has been installed and chosen.

Make sure that the machine is online. Click 

Start

 and then 

Printers and Faxes

. 

Right-click and choose 

Brother MFC-XXXX 

(where XXXX is your model name), 

and make sure that 

Use Printer Offline

 is unchecked.

Poor print quality

Check the print quality. (See 

Checking the print quality

on page 141.) 

Make sure that the Media Type setting in the printer driver or the Paper Type 
setting in the machine’s menu matches the type of paper you are using. (See

 

Printing 

for Windows

®

 or 

Printing and Faxing

 for Macintosh

®

 in the Software 

User’s Guide on the CD-ROM and 

Paper Type

on page 23.) 

Make sure that your ink cartridges are fresh. The following may cause ink to clog:

„

The expiration date written on the cartridge package has passed. (Cartridges 
stay usable for up to two years if kept in their original packaging.)

„

The ink cartridge was in your machine over six months.

„

The ink cartridge may not have been stored properly before use.

Try using the recommended types of paper. (See 

Acceptable paper and other 

media

on page 12.) 

The recommended environment for your machine is between 20

°

 C to 33

°

 C.

White horizontal lines appear in text 
or graphics.

Clean the print head. (See 

Cleaning the print head

on page 140.)

Try using the recommended types of paper. (See 

Acceptable paper and other 

media

on page 12.) 

If you want to print on Photo L or 10 

×

 15 cm paper, make sure you use the photo 

paper tray. (See 

Loading photo paper

on page 18.)

The machine prints blank pages.

Clean the print head. (See 

Cleaning the print head

on page 140.)

Summary of Contents for MFC-885CW

Page 1: ...USER S GUIDE MFC 680CN MFC 885CW ...

Page 2: ...receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt and may support a...

Page 3: ...another country Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials...

Page 4: ...ii EC Declaration of Conformity under the R TTE Directive ...

Page 5: ...ng and using media 12 Choosing the right media 13 Loading paper and other media 15 Loading envelopes and post cards 17 Loading photo paper 18 Removing small printouts from the machine 19 Printable area 20 3 General setup 21 Power Save mode 21 Putting your machine in Power Save mode 21 Bringing your machine out of Power Save mode 21 Power Save setting 21 Mode Timer 22 Paper settings 23 Paper Type 2...

Page 6: ...y 36 Real time transmission 36 Overseas Mode 37 Delayed Faxing Monochrome only 37 Delayed Batch Transmission Monochrome only 37 Checking and cancelling waiting jobs 37 Setting your changes as a new default 38 Restoring all settings to the factory settings 38 Sending a fax manually 38 Sending a fax at the end of a conversation 38 Out of Memory message 38 6 Receiving a Fax 39 Receive modes 39 Choosi...

Page 7: ... external TAD 50 Multi line connections PBX 50 External and extension telephones 51 Connecting an external or extension telephone 51 Operation from extension telephones 51 Using extension telephones For U K only 51 Using a cordless external telephone MFC 680CN only 52 Using remote codes 52 8 Dialling and storing numbers 54 How to Dial 54 Manual dialling 54 Speed Dialling 54 Search 54 Fax Redial 55...

Page 8: ...tgoing fax 68 PC Fax Receive 68 Changing the destination PC 69 Turning off Advanced Fax Operations 70 Changing Advanced Fax Operations 70 Remote Retrieval 71 Setting a Remote Access Code 71 Using your Remote Access Code 71 Remote Fax commands 72 Retrieving fax messages 73 Changing your Fax Forwarding number 73 11 Printing Reports 74 Fax reports 74 Transmission Verification Report 74 Fax Journal ac...

Page 9: ...Capture Center Operations 88 Printing from a memory card or USB Flash memory drive without a PC 88 Scanning to a memory card or USB Flash memory drive without a PC 88 Using PhotoCapture Center from your computer 88 Using a memory card or USB Flash memory drive 88 Memory cards or a USB Flash memory drive folder structure 89 Getting started 90 Entering PhotoCapture mode 91 Print Images 91 View Photo...

Page 10: ...Error Messages 107 Section V Software 16 Software and Network features 110 Section VI Appendixes A Safety and Legal 112 Choosing a location 112 To use the machine safely 113 Important safety instructions 116 IMPORTANT For your safety 117 LAN connection 118 Radio interferece 118 EU Directive 2002 96 EC and EN50419 118 Legal limitations for copying 119 Trademarks 120 B Troubleshooting and Routine Ma...

Page 11: ...FC 680CN only 143 Machine Information 145 Checking the serial number 145 Packing and shipping the machine 145 C Menu and Features 148 On screen programming 148 Menu table 148 Memory storage 148 Mode and menu keys 148 Menu table 149 Entering Text 165 D Specifications 166 General 166 Print media 168 Fax 169 Digital TAD 171 Digital Cordless Handset MFC 885CW only 172 Cordless handset BCL D20 172 Batt...

Page 12: ...x ...

Page 13: ...Section I General I General Information 2 Loading documents and paper 10 General setup 21 Security features 28 ...

Page 14: ...n important point or refers you to a related topic Courier New Text in the Courier New font identifies messages on the LCD of the machine Warnings tell you what to do to prevent possible personal injury Electrical Hazard icons alert you to possible electrical shock Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects Notes tell you how you...

Page 15: ...ion by following the instructions below a Turn on your PC Insert the Brother CD ROM into your CD ROM drive b If the model name screen appears click your model name c If the language screen appears click your language The CD ROM main menu will appear Note If this window does not appear use Windows Explorer to run the start exe program from the root directory of the Brother CD ROM d Click Documentat...

Page 16: ...tion How to find Network setup instructions MFC 885CW only 1 Your machine can be connected to a wireless or wired network You can find basic setup instructions in the Quick Setup Guide For more information or if your access point supports SecureEasySetup or AOSS please see the Network User s Guide Viewing Documentation For Macintosh 1 a Turn on your Macintosh Insert the Brother CD ROM into your CD...

Page 17: ...r Mac OS X 10 2 4 or greater Presto PageManager User s Guide The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application How to find Network setup instructions MFC 885CW only 1 Your machine can be connected to a wireless or wired network You can find basic setup instructions in the Quick Setup Guide For more information or if your access...

Page 18: ...lse to Tone 2 Fax and telephone keys Redial Pause Redials the last 30 numbers called It also inserts a pause when programming quick dial numbers R Use this key to gain access to an outside line or transfer a call to another extension when it is connected to a PBX Mute Intercom MFC 885CW only Puts the current phone call on hold Also press this key to speak on the intercom or to transfer an incoming...

Page 19: ...ys d c In Fax mode you can press these keys to adjust the ring volume a Speed Dial Lets you look up and dial numbers that are stored in the memory d or c Press to scroll backward or forward to a menu selection Also press to choose options a or b Press to scroll through the menus and options Menu Access the main menu OK Choose a setting Clear Back Press to cancel the current setting 3 4 5 6 7 3 4 5...

Page 20: ...chine into Power Save mode 12 TAD keys Digital TAD Turns the Telephone Answering Device TAD on or off Will also flash if you have new messages Play Record MFC 680CN only Plays voice messages stored in the memory Will also let you record telephone calls Play MFC 885CW only Plays voice messages stored in memory Erase Mute MFC 680CN only Puts the current phone call on hold Also deletes voice messages...

Page 21: ...ress OK General Setup General Setup General Setup Paper Size Paper Size MENU Select Press OK Mode Mode T Timer imer Paper Paper T Type ype 2Mins 2Mins Plain Paper Plain Paper V Volume olume Auto Daylight Auto Daylight A4 A4 On On General Setup General Setup MENU Select Press OK Mode Mode T Timer imer Paper Paper T Type ype 30Secs 30Secs Plain Paper Plain Paper V Volume olume Auto Daylight Auto Day...

Page 22: ...s curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents written with ink are completely dry a Fan the pages well Make sure you put the documents face down top edge first in the ADF until you feel them touch the feed roller b Adjust the paper guides to fit the width of your documents c Unfold the ADF Document Output Support ...

Page 23: ...document face down on the scanner glass c Close the document cover CAUTION If you are scanning a book or thick document DO NOT slam the cover down or press on it Scannable area 2 The scannable area depends on the settings in the application you are using The figures below show the areas you cannot scan on paper Length Up to 297 mm Width Up to 215 9 mm Weight Up to 2 kg Usage Document Size Top 1 Bo...

Page 24: ...ain your fingers Recommended media 2 To get the best print quality we suggest using Brother paper See table below If Brother paper is not available in your country we recommend testing various papers before purchasing large quantities We recommend using 3M Transparency Film when you print on transparencies Handling and using media 2 Store paper in its original packaging and keep it sealed Keep the...

Page 25: ... 356 mm 8 1 2 14 in Yes Yes Yes Executive 184 267 mm 7 1 4 10 1 2 in Yes JIS B5 182 257 mm 7 2 10 1 in Yes A5 148 210 mm 5 8 8 3 in Yes Yes A6 105 148 mm 4 1 5 8 in Yes Cards Photo 10 15 cm 4 6 in Yes Yes Yes Photo L 89 127 mm 3 1 2 5 in Yes Photo 2L 13 18 cm 5 7 in Yes Yes Index Card 127 203 mm 5 8 in Yes Post Card 1 100 148 mm 3 9 5 8 in Yes Post Card 2 Double 148 200 mm 5 8 7 9 in Yes Envelopes...

Page 26: ...photo paper on page 18 Paper Type Weight Thickness No of sheets Cut Sheet Plain Paper 64 to 120 g m2 0 08 to 0 15 mm 100 1 Inkjet Paper 64 to 200 g m2 0 08 to 0 25 mm 20 Glossy Paper Up to 220 g m2 Up to 0 25 mm 20 2 Cards Photo Card Up to 220 g m2 Up to 0 25 mm 20 2 Index Card Up to 120 g m2 Up to 0 15 mm 30 Post Card Up to 200 g m2 Up to 0 23 mm 30 Envelopes 75 to 95 g m2 Up to 0 52 mm 10 Transp...

Page 27: ...a If the paper support flap is open close it and then pull the paper tray completely out of the machine Lift the output paper tray cover 1 b Press and slide the paper side guides 1 and paper length guide 2 to fit the paper size c Fan the stack of paper well to avoid paper jams and misfeeds Note Always make sure that the paper is not curled 1 1 2 ...

Page 28: ...s and hold the universal guide release button as you slide out the front of the paper tray e Gently adjust the paper side guides to the paper with both hands Make sure the paper side guides touch the sides of the paper Note Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems f Close the output paper tray cover ...

Page 29: ...pes that weigh from 75 to 95 g m2 20 to 25 lb Some envelopes need margin settings to be set in the application Make sure you do a test print first CAUTION DO NOT use any of the following types of envelopes as they will cause paper feed problems That are of a baggy construction That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally ...

Page 30: ...f you have problems when printing on envelopes try the following suggestions 2 a Open the envelope flap b Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing c Adjust the size and margin in your application Loading photo paper 2 Use the photo paper tray which has been assembled on the top of the output paper tray cover to print on photo 1...

Page 31: ...ay lift at the back of the tray and cause feed problems Always make sure that the paper is not curled d When you have finished printing photos return the photo paper tray to the normal printing position Press the photo paper tray release button with your left thumb and pull the photo paper tray forward until it clicks Removing small printouts from the machine 2 When the machine ejects small paper ...

Page 32: ...ble areas on cut sheet paper and envelopes The machine can only print in the shaded areas when the Borderless print feature is available and turned on Note The Borderless feature is not available for envelopes Cut Sheet Paper Envelopes Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 24 mm 3 mm 3 mm 3 4 1 2 3 4 1 2 ...

Page 33: ... going off Bringing your machine out of Power Save mode 3 a Press the Power Save key The LCD shows the date and time Note Even if you have put the machine into Power Save mode it will periodically clean the print head to preserve print quality If you unplug the AC power cord no machine operations will be available You can customize Power Save mode so that apart from automatic head cleaning no mach...

Page 34: ...ax mode If you choose Off the machine stays in the mode you used last a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose Mode Timer d Press d or c to choose 0Sec 30Secs 1Min 2Mins 5Mins or Off Press OK e Press Stop Exit On Off setting Receive mode Available operations Fax Receive On 1 2 factory setting Fax Only Fax Tel Manual 3 Fax Receive Fax Detect Delayed Fax ...

Page 35: ...ont of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 3 You can use five sizes of paper for printing copies Letter Legal A4 A5 and 10 15 cm 4 6 in and three sizes for printing faxes Letter Legal and A4 When you change the size of paper you load in the machine you will need to change the paper size setting at the same t...

Page 36: ...take or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose Volume Press OK d Press a or b to choose Beeper e Press d or c to choose Low Med High or Off Press OK f Press Stop Exit Speaker Volume 3 You can choose a range of speaker volume levels from High to Off a Press Menu b ...

Page 37: ... can adjust the LCD contrast for a sharper and more vivid display If you are having difficulty reading the LCD try changing the contrast setting a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose LCD Settings Press OK d Press a or b to choose LCD Contrast e Press d or c to choose Light Med or Dark Press OK f Press Stop Exit Setting the backlight brightness 3 If y...

Page 38: ... Stop Exit Setting the Off Timer 3 You can set how long the LCD stays on after the last key press This is a power saving feature The machine can print and scan from your computer and receive faxes and voice calls when the LCD is off a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose LCD Settings Press OK d Press a or b to choose Off Timer e Press d or c to choose...

Page 39: ...You can change the wallpaper a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose LCD Settings Press OK d Press a or b to choose Wallpaper Press OK e Press a or b to choose a wallpaper Press OK f Press Stop Exit ...

Page 40: ... faxes Copying PC printing Scanning PhotoCapture PC Fax Receive Cordless handset MFC 885CW only Intercom Transfer a call Register cordless handset Operation from control panel Note To print the faxes in memory turn off Memory Security You must turn off PC Fax Receive before you can turn on Memory Security See Turning off Advanced Fax Operations on page 70 If you forget the Memory Security password...

Page 41: ...he memory security lock 4 a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Miscellaneous Press OK d Press a or b to choose Mem Security Press OK e Press a or b to choose Set Security Press OK f Enter the registered 4 digit password Press OK The machine goes offline and the LCD shows Secure Mode Note If there is a power failure the data will stay in memory for approximate...

Page 42: ...Chapter 4 30 ...

Page 43: ...tion II Fax II Sending a fax 32 Receiving a Fax 39 Telephone and External devices 45 Dialling and storing numbers 54 Digital TAD 61 Advanced fax operations Monochrome only 65 Printing Reports 74 Polling 76 ...

Page 44: ... See page 76 Overseas Mode See page 37 Scan Size See page 33 Set New Default See page 38 Factory Reset See page 38 When the option you want is highlighted press OK Faxing from the ADF 5 a Press Fax b Put the document face down in the ADF See Using the ADF on page 10 c Enter the fax number using the dial pad or Speed Dial Note You can preview a fax message before sending it by pressing Fax Preview ...

Page 45: ...owing To send a single page press 2 to choose No or press Mono Start again The machine starts sending the document To send more than one page press 1 to choose Yes and go to step f f Put the next page on the scanner glass Press OK The machine starts scanning the page Repeat steps e and f for each additional page Faxing Letter size documents from the scanner glass 5 When documents are Letter size y...

Page 46: ...oups you can broadcast faxes to as many as 210 MFC 680CN or 250 MFC 885CW different numbers The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum numbers available you will not be able to use dual access and delayed fax If the memory is full press Stop Exit to stop the job If more than one page ...

Page 47: ...em as default These settings will stay until you change them again See Setting your changes as a new default on page 38 Contrast 5 If your document is very light or very dark you may want to change the contrast For most documents the factory setting Auto can be used It automatically chooses the suitable contrast for your document Use Light when sending a light document Use Dark when sending a dark...

Page 48: ...on 5 When you are sending a fax the machine will scan the documents into the memory before sending Then as soon as the telephone line is free the machine will start dialling and sending If the memory is full or you are sending a colour fax the machine will send the document in real time even if Real Time TX is set to Off Sometimes you may want to send an important document immediately without wait...

Page 49: ...data that is printed on each page Delayed Batch Transmission Monochrome only 5 Before sending the delayed faxes your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time a Press Fax b Press a or b to choose Bat...

Page 50: ...dset MFC 885CW Press Speaker Phone on the machine or press on the cordless handset d Dial the fax number e When you hear the fax tone press Mono Start or Colour Start If you are using the scanner glass press 1 on the machine to send a fax f If you picked up the handset replace it Sending a fax at the end of a conversation 5 At the end of a conversation you can send a fax to the other party before ...

Page 51: ...itial Setup Press OK c Press a or b to choose Receive Mode d Press d or c to choose Fax Only Fax Tel or Manual Press OK e Press Stop Exit The LCD will display the current receive mode Receiving a Fax 6 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes Fax Only No Yes N...

Page 52: ...ode turns off all automatic answering functions unless you are using the BT Call Sign feature or you are using an external TAD To receive a fax in manual mode press Speaker Phone or lift the handset of the machine When you hear fax tones short repeating beeps press Mono Start or Colour Start You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machi...

Page 53: ...ng at all f Press Stop Exit F T Ring Time Fax Tel mode only 6 If you set the Receive Mode to Fax Tel you need to decide how long the machine will signal you with its special pseudo double ring when you have a voice call If it s a fax call the machine receives the fax This pseudo double ring happens after the initial ringing from the telephone company Only the machine rings and no other telephones ...

Page 54: ... press 2 to receive the fax If you answered at an extension telephone press l 5 1 See Operation from extension telephones on page 51 Note If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code l 5 1 If you send faxes from a computer on the same telephone line and the machine intercepts them...

Page 55: ...ther media on page 15 If you are unable to put paper in the paper tray the following will happen If Memory Receive is On 6 The machine will carry on receving the fax with the remaining pages being stored in memory if enough memory is available Further incoming faxes will also be stored into memory until the memory is full When the memory is full the machine will stop automatically answering calls ...

Page 56: ...ps press Mono Start or Colour Start c Press 2 to receive a fax d Replace the handset Printing a fax from the memory 6 If you have chosen fax storage you can still print a fax from the memory when you are at your machine If you have chosen Fax Preview see Fax Preview on page 66 a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Advanced Fax Operation Press OK d Press a or b...

Page 57: ...andset press Speaker Phone on the machine Speak clearly toward the microphone To end the call press Speaker Phone Note If you have a bad connection your caller might hear your voice echoed during the call If you experience this problem pick up the handset or hang up and try the call again Mute 7 For MFC 680CN 7 a Press Erase Mute to put a call on Hold You can replace the handset without disconnect...

Page 58: ...fore the machine F T rings you can also pick up the call at an external or extension telephone Telephone services 7 Your machine supports the Caller ID subscriber telephone service that some telephone companies offer Features like Voice Mail Call Waiting Call Waiting Caller ID answering services alarm systems or other custom features on one telephone line may create problems with the operation of ...

Page 59: ...in to the machine it replaces information about the first call a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Miscellaneous Press OK d Press a or b to choose Caller ID Press OK e Press a or b to choose Display ID Press OK The Caller ID list will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display f Press a or b to ...

Page 60: ...hen enter the telephone number If you do this you do not need to press R each time before you dial using a Speed Dial location See Storing numbers on page 56 However if PBX is not chosen in the Phone Line Type setting you cannot use the Speed Dial number that the R press is programmed into BT Call Sign For U K only 7 This machine feature lets you use the BT Call Sign subscriber service which allow...

Page 61: ...alls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered ...

Page 62: ... your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it Multi line connections PBX 7 We suggest you ask the company who installed your PBX to connect your machine If you have a multi line system we suggest you ask the ins...

Page 63: ...t feature to make your machine automatically take the call See Fax Detect on page 42 Using extension telephones For U K only 7 Your premises may already be wired with parallel extension telephones or you may plan to add extension telephones to your line as well as your machine While the simplest arrangement is a straightforward parallel connection there are some problems with this arrangement the ...

Page 64: ... on page 51 because they are connected to the fax machine via the T connector Using a cordless external telephone MFC 680CN only 7 If your cordless telephone is connected to the telephone line cord See External and extension telephones on page 51 and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will ha...

Page 65: ... Remote Codes e Press d or c to choose On Press OK f Do one of the following If you want to change the Remote Activation Code press a or b to choose Act Code Enter a new Remote Activation Code Press OK If you want to change the remote Deactivation Code press a or b to choose Deact Code Enter a new Remote Deactivation Code Press OK g Press Stop Exit Note If you are always disconnected when accessin...

Page 66: ...ered when you enter a Speed Dial number a number has not been stored at this location Search 8 You can search for names you have stored in the Speed Dial memory a Press Speed Dial You can also choose Speed Dial by pressing Fax b Press a or b to choose Search Press OK c Press a or b to choose Alphabetical Order or Numerical Order Press OK Note Press l to make the LCD font size larger Press to make ...

Page 67: ...f these numbers to telephone fax to add to Speed Dial or delete from the history a Press Redial Pause You can also choose Outgoing Call by pressing Fax b Press a or b to choose the number you want to call Press OK c Do one of the following To make a telephone call press a or b to choose Make a phone call Press OK To send a fax press a or b to choose Send a fax Press OK Press Mono Start or Colour S...

Page 68: ...axes When you dial a Quick Dial number the LCD shows the name if you stored it or the number Note If you lose electrical power the Quick Dial numbers that are in the memory will not be lost Storing a pause 8 Press Redial Pause to put a 3 5 second pause between numbers If you are dialling overseas you can press Redial Pause as many times as needed to increase the length of the pause Storing Speed D...

Page 69: ... b to choose Add to Speed Dial Press OK d Press a or b to choose the Speed Dial location you want to store the number in Press OK e Do one of the following Enter the name up to 16 characters using the dial pad Press OK To help you enter letters see Entering Text on page 165 To store the number without a name press OK f Press OK to confirm the fax or telephone number g Do one of the following Enter...

Page 70: ...ess Speed Dial b Press a or b to choose Set Speed Dial Press OK c Press a or b to choose the 2 digit Speed Dial location you want to change Press OK d Do one of the following Press a or b to choose Change Press OK Press a or b to choose Delete Press OK Press 1 to confirm Go to step h e Press a or b to choose Name Fax Tel1 or Fax Tel2 Press OK f Do one of the following If you chose Name enter the n...

Page 71: ...here you want to add to the Group Press OK e Press a or b to choose Add Number Press OK f Press a or b to choose the number you want to add Press OK See Search on page 54 g After you have finished adding numbers by repeating steps e and f press a or b to choose Complete Press OK h Press Stop Exit Note You can print a list of all the Speed Dial numbers Group numbers will be marked in the GROUP colu...

Page 72: ...parate Speed Dial numbers in any combination You can even include manual dialling using the dial pad See Storing Speed Dial numbers on page 56 For example you might have stored 555 on Speed Dial 03 and 7000 on Speed Dial 02 You can use them both to dial 555 7000 if you press the following keys a Press Speed Dial b Press a or b to choose Search Press OK c Enter 03 Note If you stored 2 numbers in on...

Page 73: ...GM 9 Recording your OGM 9 You can record the following two different types of OGM TAD Message This message will be played when a call is received The caller will be able to leave a voice or fax message F T Message This message is played when a call is received and your machine is set to Fax Tel mode The caller will not be able to leave a message See Fax Tel OGM Announcement on page 62 Your OGM mus...

Page 74: ...K e Press a or b to choose either TAD Message or F T Message Press OK f Press a or b to choose Erase MSG Press OK g Do one of the following Press 1 to erase the OGM Press 2 to exit without erasing h Press Stop Exit Fax Tel OGM Announcement 9 If your machine is set to Fax Tel receive mode this message will be played by your Brother machine to a caller Unlike the TAD OGM the caller will not be able ...

Page 75: ...our voice messages a Press Play Record or Play The following commands are available when playing messages b Press Stop Exit Erasing incoming messages 9 To erase voice messages individually9 a Press Play Record or Play The machine will sound a two second beep and begins message playback Each message is preceded by one long beep and followed by two short beeps b To erase a specific message press Era...

Page 76: ...ll saver is On it overrides your ring delay setting If you are using BT Call Sign do not use the Toll Saver feature a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Setup Receive Press OK d Press a or b to choose Ring Delay Press OK e Press a or b to choose Toll Saver f Press d or c to choose On or Off Press OK g Press Stop Exit ICM Recording Monitor 9 This feature lets ...

Page 77: ...Fax Operation Press OK d Press a or b to choose Forward Store Press OK e Press a or b to choose Fax Forward Press OK f Enter the forwarding number up to 20 digits Press OK g Press a or b to choose Backup Print On or Backup Print Off Press OK Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is the safety feature in case there is a p...

Page 78: ...ned on your machine cannot receive a colour fax unless the sending machine converts it to monochrome Fax Preview 10 How to preview a received fax10 If you choose Fax Preview you can view received faxes on the LCD by pressing the Fax Preview key When the machine is in Ready mode a popup message will appear on the LCD to alert you of new faxes You can continue all operations Setting Fax Preview 10 a...

Page 79: ...shown as XX c Press Stop Exit When a fax is open the control panel keys will perform the operations shown below How to delete all faxes in the list 10 a Press Fax Preview b Press a or b to choose Delete All Press OK Then confirm the Delete by pressing 1 How to print all faxes in the list 10 a Press Fax Preview b Press a or b to choose Print All Press OK Key Description Enlarge the fax Reduce the f...

Page 80: ...our machine will receive and store your faxes in its memory The number of received faxes that are stored in the memory will appear at the bottom left side of the LCD When you start your PC and the PC FAX Receiving software runs your machine transfers your faxes to your PC automatically To transfer the received faxes to your PC you must have the PC FAX Receiving software running on your PC For deta...

Page 81: ... If you get an error message and the machine cannot print the faxes in memory you can use this setting to transfer your faxes to your PC For details see Error messages on page 127 When PC Fax Receive is turned on only monochrome faxes can be received into the memory and sent to the PC Colour faxes will be received in real time and printed in colour Changing the destination PC 10 a Press Menu b Pre...

Page 82: ...ll Fax Yes i Press 1 No i Press 2 If you press 1 faxes in the memory will be erased or printed before the setting changes If a backup copy has already been printed it will not be printed again If you press 2 faxes in the memory will not be erased or printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another option Fax...

Page 83: ...m extension telephones on page 51 f Press Stop Exit Note You can change your code at any time by entering a new one If you want to make your code inactive press Clear Back in step e to restore the inactive setting l and press OK Using your Remote Access Code 10 a Dial your fax number from a touch tone telephone or another fax machine b When your machine answers enter your remote access code 3 digi...

Page 84: ...Ms by pressing 9 2 F T Message 2 Record 1 TAD Message After one long beep you can record the selected OGM You will hear the message played once You can stop recording the message by pressing 9 2 F T Message 95 Change the Fax Forwarding or Fax Storage settings 1 OFF You can choose Off after you have retrieved or erased all your messages 2 Fax Forwarding One long beep means the change is accepted If...

Page 85: ...ich will then print your fax messages Changing your Fax Forwarding number 10 You can change the default setting of your fax forwarding number from another touch tone telephone or fax machine a Dial your fax number b When your machine answers enter your remote access code 3 digits followed by l at once If you hear one long beep you have messages c When you hear two short beeps press 9 5 4 d Wait fo...

Page 86: ... Stop Exit Fax Journal activity report 11 You can set the machine to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to Off you can still print the report by following the steps on How to print a report on page 75 The factory setting is Every 50 Faxes a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Report Setting...

Page 87: ...names and numbers stored in the Speed Dial memory in alphabetical or numerical order Fax Journal Lists information about the last incoming and outgoing faxes TX Transmit RX Receive User Settings Lists your settings Network Config Lists your Network settings How to print a report 11 a Press Menu b Press a or b to choose Print Reports Press OK c Press a or b to choose the report you want Press OK d ...

Page 88: ...ose Polling RX c Press d or c to choose Standard Press OK d Enter the fax number you are polling e Press Mono Start or Colour Start Setup to receive polling with secure code 12 Secure Polling lets you restrict who can get the documents you set up to be polled Secure Polling only works with Brother fax machines If you want to get a fax from a secured Brother machine you have to enter the secure cod...

Page 89: ... Secure or Timer Press OK d Do one of the following If you chose Standard go to step e If you chose Secure enter a four digit number press OK go to step e If you chose Timer enter the time 24 hour format you want to begin polling and press OK go to step e e Press a or b to choose Broadcasting Press OK f Do one of the following Press a or b to choose Add Number and enter a number using a dial pad P...

Page 90: ...gs you want to change Press OK After each setting is accepted you can continue to change more settings f Press Mono Start Setup for polled transmit with secure code 12 Secure Polling lets you restrict who can get the documents you set up to be polled Secure Polling only works with Brother fax machines If another person wants to retrieve a fax from your machine they will have to enter the secure co...

Page 91: ...Section III Copy III Making copies 80 ...

Page 92: ...on you want is highlighted press OK Note The default setting is Fax mode You can change the amount of time that the machine stays in Copy mode after the last copy operation See Mode Timer on page 22 Making a single copy 13 a Press Copy b Load your document See Loading documents on page 10 c Press Mono Start or Colour Start Making multiple copies 13 You can make up to 99 copies a Press Copy b Load ...

Page 93: ...ctory setting is Normal Fast Fast copy speed and lowest amount of ink used Use to save time printing documents to be proof read large documents or many copies Normal Normal is the recommended mode for ordinary print outs This produces good copy quality with good copy speed Best Use best mode to copy precise images such as photographs This provides the highest resolution and slowest speed a Press C...

Page 94: ...r or A4 You cannot use the Enlarge Reduce setting with the N in 1 and Poster features If you are producing multiple colour copies N in 1 copy is not available P means Portrait and L means Landscape You can only make one poster copy at a time a Press Copy b Load your document c Enter the number of copies you want d Press a or b to choose Page Layout e Press d or c to choose Off 1 in 1 2 in 1 P 2 in...

Page 95: ...or b to choose Stack Sort e Press d or c to choose Sort Press OK f If you do not want to change additional settings press Mono Start or Colour Start Note Page Layout options are not available with Sort Adjusting Brightness Contrast and Colour 13 Brightness 13 You can adjust the copy brightness to make copies darker or lighter a Press Copy b Load your document c Enter the number of copies you want ...

Page 96: ...ress Mono Start or Colour Start Paper Options 13 Paper Type 13 If you are copying on special paper set the machine for the type of paper you are using to get the best print quality a Press Copy b Load your document c Enter the number of copies you want d Press a or b to choose Paper Type e Press d or c to choose Plain Paper Inkjet Paper Brother Photo Other Photo or Transparency Press OK f If you d...

Page 97: ...he settings you have changed to the factory settings These settings will stay until you change them again a Press Copy b Press a or b to choose Factory Reset Press OK c Press 1 to choose Yes d Press Stop Exit Out of Memory message 13 If the Out of Memory message appears while scanning documents press Stop Exit to cancel or Mono Start or Colour Start to copy the scanned pages You will need to clear...

Page 98: ...Chapter 13 86 ...

Page 99: ...Section IV Direct Photo PrintingIV Printing photos from a memory card or USB Flash memory drive 88 Printing photos from a camera 104 ...

Page 100: ...ture Center for Macintosh in the Software User s Guide on the CD ROM Using a memory card or USB Flash memory drive 14 Your Brother machine has media drives slots for use with popular digital camera media CompactFlash Memory Stick Memory Stick Pro SecureDigital MultiMediaCard xD Picture Card and USB Flash memory drives miniSD can be used with a miniSD adapter Memory Stick Duo can be used with a Mem...

Page 101: ...he DPOF file on the memory cards must be in a valid format See DPOF printing on page 97 Please be aware of the following When printing the INDEX or IMAGE the PhotoCapture Center will print all the valid images even if one or more images have been corrupted The corrupted image will not be printed memory card users Your machine is designed to read memory cards that have been formatted by a digital c...

Page 102: ...pture key indications PhotoCapture light is on the memory card or USB Flash memory drive is properly inserted PhotoCapture light is off the memory card or USB Flash memory drive is not properly inserted PhotoCapture light is blinking memory card or USB Flash memory drive is being read or written to CAUTION DO NOT unplug the power cord or remove the media from the media drive slot or USB direct int...

Page 103: ...played on the LCD a Make sure you have put a memory card or USB Flash memory drive in the correct slot Press PhotoCapture b Press a or b to choose View Photo s Press OK c Press d or c to choose your photo Note Instead of scrolling through your photos you can use the dial pad to enter the number of the image from the index page See Print Index Thumbnails on page 92 d Press a or b to increase or dec...

Page 104: ...d press d or c to choose the paper size you are using Letter or A4 Press OK If you do not want to change the paper settings go to d d Press Colour Start to print Print Photos 14 Before you can print an individual image you have to know the image number a Make sure you have put a memory card or USB Flash memory drive in the correct slot Press PhotoCapture b Print the Index See Print Index Thumbnail...

Page 105: ... e Press OK and a or b to increase or decrease the number of copies f Do one of the following Press OK and change the print settings See page 98 If you do not want to change any settings press Colour Start to print Note If Remove Red Eye appears on the LCD press to remove red eye from your photo Enhance Skin Tone 14 Enhance Skin Tone is best used for adjusting portrait photographs It detects human...

Page 106: ... Colour Start to print Remove Red Eye 14 The machine detects eyes in your photos and will remove red eye from your photo Note There are some cases when red eye may not be removed When the face is too small in the image When the face is turning too far up down left or right a Make sure you have put a memory card or USB Flash memory drive in the correct slot Press PhotoCapture b Press a or b to choo...

Page 107: ...o Press OK d Press a or b to choose Sepia Press OK e Press OK and a or b to increase or decrease the number of copies f Do one of the following Press OK and change the print settings See page 98 If you do not want to change any settings press Colour Start to print Search by Date 14 You can find your photos based on date a Make sure you have put a memory card or USB Flash memory drive in the correc...

Page 108: ...how You can also choose a photo during the operation a Make sure you have put a memory card or USB Flash memory drive in the correct slot Press PhotoCapture b Press a or b to choose Slide show Press OK c Press Stop Exit to finish Slide show Printing a photo during a Slide show 14 a Make sure you have put a memory card or USB Flash memory drive in the correct slot Press PhotoCapture b Press a or b ...

Page 109: ...ollowing Press OK and change the print settings See page 98 If you do not want to change any settings press Colour Start to print DPOF printing 14 DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from ...

Page 110: ...d For Print All Photos Print Photos Photo Effects Trimming You can see the number of copies of each photo that will be printed For DPOF printing This does not appear Menu Selections Options 1 Options 2 Page Print Quality Does not appear for DPOF printing Normal Photo 99 Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo 99 Paper Size Letter A4 10x15cm 13x18cm When A4 or Letter is chosen...

Page 111: ...ings press Colour Start to print Paper and print size 14 a Press a or b to choose Paper Size b Press d or c to choose the paper size you are using Letter 10x15cm 13x18cm or A4 Press OK c If you chose Letter or A4 press d or c to choose the Print Size Press OK d If you do not want to change additional settings press Colour Start to print Color Enhance Does not appear when Photo Effects is chosen On...

Page 112: ...Press a or b to choose White Balance Sharpness or Color Density d Press d or c to adjust the degree of the setting Press OK e Do one of the following If you want to customize another colour enhancement press a or b to choose another option If you want to change other settings press a or b to choose Exit and then press OK f If you do not want to change additional settings press Colour Start to prin...

Page 113: ...r b to choose Borderless b Press d or c to choose Off or On Press OK c If you do not want to change additional settings press Colour Start to print Setting your changes as a new default 14 You can save the print settings you use most often by setting them as the default settings These settings will stay until you change them again a Press a or b to choose your new setting Press OK Repeat this step...

Page 114: ...age scanned on July 1 2007 would be named 01070705 PDF You can change the colour and quality a Insert a CompactFlash Memory Stick Memory Stick Pro SecureDigital MultiMediaCard xD Picture Card or USB Flash memory drive into your machine WARNING DO NOT take out the memory card while PhotoCapture is blinking to avoid damaging the card or data stored on the card b Load your document c Press Scan d Pre...

Page 115: ...t any problems Hub is Unusable This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface Media Error This message will appear if you put in a memory card that is either bad or not formatted or when there is a problem with the media drive To clear this error take out the memory card No File This message will appear if you try to access a memor...

Page 116: ... your PictBridge compatible camera Depending on your camera some of these settings may not be available 1 See DPOF printing on page 105 for more details 2 If your camera is set to use the Printer Settings Default setting the machine will print your photo using the following settings When your camera does not have any menu selections this setting is also used The names and availability of each sett...

Page 117: ...rom your camera When the machine starts printing a photo the LCD will show Printing WARNING To prevent damage to your machine do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface DPOF printing 15 DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Elect...

Page 118: ...pplied with your camera for detailed information such as how to switch from PictBridge mode to USB mass storage mode Printing Images 15 Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera a Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the machine using the USB cable 1 USB direct interface b Turn...

Page 119: ...t any problems Out of Memory This message will appear if you are working with images that are too large for the machine s memory Unusable Device This message will appear if you connect a camera which is not in PictBridge mode nor using the USB Mass Storage standard This message will also appear if you connect a broken device to the USB direct interface For more detailed solutions see Error message...

Page 120: ...Chapter 15 108 ...

Page 121: ...Section V Software V Software and Network features 110 ...

Page 122: ... For Windows Note If you have not installed the software see Viewing Documentation on page 3 a From the Start menu point to Brother MFC XXXX where XXXX is your model number from the programs group then click User s Guides in HTML format b Click SOFTWARE USER S GUIDE or NETWORK USER S GUIDE from the top menu c Click the heading you would like to view from the list at the left of the window For Maci...

Page 123: ...Section VI Appendixes VI Safety and Legal 112 Troubleshooting and Routine Maintenance 121 Menu and Features 148 Specifications 166 Glossary 182 ...

Page 124: ...s refrigerators medical equipment chemicals or water DO NOT expose the machine to direct sunlight excessive heat moisture or dust DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory DO NOT connect your machine to electrical sockets on the same circuit as large appliances or other equi...

Page 125: ...ory on page 44 To save the faxes in memory see Transferring faxes to another fax machine on page 131 or Transferring faxes to your PC on page 132 WARNING There are high voltage electrodes inside the machine Before you clean the inside of the machine make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket Doing this will prevent an electrical sh...

Page 126: ...e under the document cover or the scanner cover Doing this may cause injury DO NOT put your hands on the edge of the paper tray under the output paper tray cover Doing this may cause injury DO NOT touch the paper feed roller Doing this may cause injury ...

Page 127: ...flammable substances or any type of spray to clean the inside or outside of the machine Doing this may cause a fire or electrical shock If the machine becomes hot releases smoke or generates any strong smells immediately unplug the machine from the electrical socket Call your Brother dealer or Brother Customer Service If metal objects water or other liquids get inside the machine immediately unplu...

Page 128: ...ghtning 3 DO NOT use this product to report a gas leak in the vicinity of the leak Important safety instructions A 1 Read all of these instructions 2 Save them for later reference 3 Follow all warnings and instructions marked on the product 4 Unplug this product from the wall socket before cleaning the inside of the machine DO NOT use liquid or aerosol cleaners Use a damp cloth for cleaning 5 DO N...

Page 129: ...and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the casing has been damaged If the product exhibits a distinct change in performance indicating a need for service 15 To protect your product against power surges we recommend the use of a power protection device Surge Protector 16 To reduce the risk of fire...

Page 130: ...his product complies with EN55022 CISPR Publication 22 Class B When connecting the machine to a computer ensure that you use a USB cable which does not exceed 2 0 m in length EU Directive 2002 96 EC and EN50419 A This equipment is marked with the above recycling symbol It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not...

Page 131: ...f indebtedness Certificates of Deposit Armed Forces Service or Draft papers Passports Postage Stamps cancelled or uncancelled Immigration Papers Welfare documents Cheques or Drafts drawn by Governmental Agencies Identification Documents badges or insignias Licences and Certificates of Title to motor vehicles Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair d...

Page 132: ...oration CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corporation SanDisk is a licensee of the SD and miniSD trademarks MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard Association xD Picture Card is a trademark of Fujifilm Co Ltd Toshiba Corporation and Olympus Optical Co Ltd PictBridge is a tr...

Page 133: ...ked Poor print quality Check the print quality See Checking the print quality on page 141 Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine s menu matches the type of paper you are using See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM and Paper Type on page 23 Make sure that your ink cartrid...

Page 134: ... setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver Basic tab Also click Settings and make sure you uncheck Colour Enhancement Turn the borderless feature off Borderless printing is slower than normal printing See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD R...

Page 135: ... Make sure the machine is plugged in and not in Power Save mode Check all line cord connections Change Tone Pulse setting See the Quick Setup Guide Lift the external telephone s handset or the machine s handset or cordless handset if available and then dial the number to send a manual fax Wait to hear fax receiving tones before pressing Mono Start or Colour Start The machine does not answer when c...

Page 136: ...opy quality is not good clean the scanner See Cleaning the scanner on page 139 Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Cleaning the scanner on page 139 Handling Incoming Calls Difficulty Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to on your ma...

Page 137: ...er is chosen as the primary source In PaperPort 11SE with OCR click File Scan or Get Photo and click Select to choose the Brother TWAIN WIA driver Poor scanning results when using the ADF Try using the scanner glass See Using the scanner glass on page 11 Software Difficulties Difficulty Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program wil...

Page 138: ...etwork Configuration list see Reports on page 75 and check the current Network settings printed in this list Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds If you are using a wireless co...

Page 139: ...ver is Open The scanner cover is not closed completely Lift the scanner cover and then close it again The ink cartridge cover is not completely closed Firmly close the ink cartridge cover until it clicks Data Remaining Print data is left in the machine s memory Press Stop Exit The machine will cancel the job and clear it from the memory Try to print again Disconnected The other person or other per...

Page 140: ... you are using already contains 999 files Your machine can only save to your memory card or USB flash memory drive if it contains less than 999 files Try deleting unused files to free some space and try again Near Empty One or more of the ink cartridges are running out of ink If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as black and white If the sendi...

Page 141: ... memory you can turn off Advanced Fax Operation SeeTurning off Advanced Fax Operations on page 70 Print the faxes that are in the memory See Printing a fax from the memory on page 44 The memory card or USB flash memory drive you are using does not have enough free space to scan the document Delete unused files from your memory card or USB Flash memory drive to make some free space and then try aga...

Page 142: ...anical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and remove any foreign objects inside the machine If the error message continues do one of the following Disconnect the machine from the power for several minutes then reconnect it The machine can be turned off for approximately 24 hours without losing faxes stored in the memory See Transferr...

Page 143: ...here is an error message on the machine s LCD after the faxes have been transferred disconnect the machine from the power source for several minutes and then reconnect it Transferring faxes to another fax machineB If you have not set up your Station ID you cannot enter fax transfer mode See Setting Your Station ID in the Quick Setup Guide a Press Stop Exit to interrupt the error temporarily b Pres...

Page 144: ...t Transferring Fax Journal report to another fax machine B If you have not set up your Station ID you cannot enter fax transfer mode See Setting Your Station ID in the Quick Setup Guide a Press Stop Exit to interrupt the error temporarily b Press Menu c Press a or b to choose Service Press OK d Press a or b to choose Data Transfer Press OK e Press a or b to choose Report Trans Press OK f Enter the...

Page 145: ...e out the jammed paper depending on where it is jammed in the machine Open and close the scanner cover to clear the error a Pull the paper tray 1 out of the machine b Pull out the jammed paper 1 and press Stop Exit If you cannot remove the jammed paper from the front side or the error message still appears on the LCD after you remove the jammed paper please go to the next step c Remove the Jam Cle...

Page 146: ...bs on both sides of the machine to lift the scanner cover 1 until it locks securely into the open position Make sure that there is no jammed paper left in the corners of the machine Note If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper f Lift the scanner cover to release the lock 1 Gently push the scanner cover ...

Page 147: ...e Initial Setup Press OK c Press a or b to choose Dial Tone d Press d or c to choose Detection or No Detection Press OK e Press Stop Exit Telephone line interference B If you are having problems sending or receiving a fax due to possible interference on the telephone line you can change the compatibility setting which reduces the modem speed to minimise errors a Press Menu b Press a or b to choose...

Page 148: ...ough the machine tells you that an ink cartridge is empty there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly a Open the ink cartridge cover If one or more ink cartridges are empty for example Black the LCD shows Ink Empty and Black b Pull the lock release lever down ...

Page 149: ... the ink cartridges check that the ink cartridges are installed properly WARNING If ink gets in your eyes wash them out with water at once and call a doctor if you are concerned CAUTION DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge inser...

Page 150: ...of using incompatible products with this machine any repairs required as a result may not be covered by the warranty Cleaning the outside of the machine B CAUTION Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt from the contr...

Page 151: ...lass strip to see if you can feel anything on it If you feel dirt or debris clean the glass strip again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning Cleaning the machine printer platen B WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen 1 If ink is scattered on or...

Page 152: ...r tray firmly back in the machine f Re connect the power cord Cleaning the print head B To maintain print quality the machine will automatically clean the print head You can start the cleaning process manually if there is a print quality problem Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages You can clean Black only three colours ...

Page 153: ...f the following MFC 680CN Press Ink Management and go to step c MFC 885CW Press Menu b MFC 885CW Press a or b to choose Ink Press OK c Press a or b to choose Test Print Press OK d Press a or b to choose Print Quality Press OK e Press Colour Start The machine begins printing the Print Quality Check Sheet f Check the quality of the four colour blocks on the sheet g The LCD asks you if the print qual...

Page 154: ...CW Press Menu then press a or b to choose Ink Press OK b Press a or b to choose Test Print Press OK c Press a or b to choose Alignment Press OK d Press Mono Start or Colour Start The machine starts printing the Alignment Check Sheet e Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0 f Do one of the following If the number 5 samples of both the 600 dpi and...

Page 155: ...choose Ink Volume Press OK The LCD shows the ink volume d Press Stop Exit Note You can check the ink volume from your computer See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Uninstalling and installing the handset and handset cradle MFC 680CN only B If you do not use the handset you can remove the handset and handset cradle Uninstalling the...

Page 156: ... Note If you cannot open the cover with your hand use a coin to open it b Align the recessed arrows on the cradle with those on the machine and then slide the cradle toward the front of the machine until it clicks into place c Connect the curled handset cord to the machine ...

Page 157: ...perly you could void your warranty CAUTION It is important to allow the machine to park the print head after a print job Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head a Open the ink cartridge cover b Pull the lock release...

Page 158: ...lug the machine from the electrical socket and from the machine f Using both hands use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position Then unplug the interface cable from the machine if it is connected g Lift the scanner cover 1 to release the lock Gently push the scanner cover support down 2 and close the scanner cover 3 h If...

Page 159: ...nd Routine Maintenance 147 B k Pack the printed materials in the original carton as shown in the illustration Do not pack the used ink cartridges in the carton MFC 680CN B MFC 885CW B l Close the carton and tape it shut ...

Page 160: ...enu selections and options Memory storage C Even if there is a power failure you will not lose the settings you have chosen using the Menu key because they are stored permanently Also you will not lose your settings in the PhotoCapture Fax and Copy mode key menus if you have chosen Set New Default You may have to reset the date and time Note During a power failure the machine will retain messages ...

Page 161: ...o return to Fax mode 22 Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo Transparency Sets the type of paper in the paper tray 23 Paper Size Letter Legal A4 A5 10x15cm Sets the size of the paper in the paper tray 23 Volume Ring Off Low Med High Adjusts the ring volume 24 Beeper Off Low Med High Adjusts the volume level of the beeper 24 Speaker Off Low Med High Adjusts the speaker volu...

Page 162: ...ess 26 Off Timer Off 1Min 2Mins 3Mins 5Mins 10Mins 30Mins You can set how long the LCD stays on for after the last key press 26 Wallpaper You can choose the wallpaper of the LCD 27 Echo Control MFC 885CW only level1 level2 level3 level4 Adjusts the Echo Control level See DECT Handset BCL D20 User s Guide Ink MFC 885CW only Test Print Print Quality Alignment Checks the print quality and the alignme...

Page 163: ...Sets the pseudo double ring time in Fax Tel mode 41 Fax Detect On Semi Off Receives fax messages without pressing the Mono Start or Colour Start key 42 Remote Codes On l51 51 Off Allows you to answer all calls at an extension or external telephone and use codes to turn the machine on or off You can personalize these codes 52 Auto Reduction On Off Cuts the size of incoming faxes 43 Memory Receive O...

Page 164: ...etrieval 71 Print Document Prints incoming faxes stored in the memory 44 Remaining Jobs Check which jobs are in the memory and lets you cancel chosen jobs 37 Setup TAD OGM TAD Message F T Message Play Record or erase the outgoing message 61 ICM Max Time 30Sec 60Sec 120Sec 180Sec Choose the maximum length of incoming messages 64 ICM Rec Monitr On Off Allows you to turn the speaker volume for voice ...

Page 165: ...0 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRNXXXXXXXXXXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or second...

Page 166: ...to the factory default LAN MFC 885CW only Wired LAN TCP IP BOOT Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRNXXXXXXXXXXXX Enter the Node name WINS Con...

Page 167: ...hernet Auto 100B FD 100B HD 10B FD 10B HD Chooses the Ethernet link mode WLAN TCP IP BOOT Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRWXXXXXXXXXXXX En...

Page 168: ...er SecureEasySetup You can configure the wireless network easily AOSS You can configure the wireless network easily WLAN Status Status You can see the current wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see the current Communication Mode Network I F Wired LAN WLAN You can choose the network connection t...

Page 169: ... Only Fax Tel Manual Choose the receive mode that best suits your needs 39 Date Time Puts the date and time on the LCD and in headings of faxes you send SeeQuick Setup Guide Station ID Station ID Fax Station ID Name Set your name and fax number to appear on each page you fax Tone Pulse Tone Pulse Choose the dialling mode Dial Tone Detection No Detection Turns Dial Tone Detection on or off 135 Phon...

Page 170: ...going Call history and then make a telephone call to it send a fax to it add it to Speed Dial or delete it 55 Caller ID hist For U K and Ireland only Make a phone call Send a fax Add to Speed Dial Delete You can choose a number from the Caller ID history and then make a telephone call to it send a fax to it add it to Speed Dial or delete it 55 Broadcasting Add Number Speed Dial Complete You can se...

Page 171: ...E mail You can scan a monochrome or a colour document into your E mail application See Software User s Guideon the CD ROM Scan to Image You can scan a colour picture into your graphics application Scan to OCR You can have your text document converted to an editable text file Scan to File You can scan a monochrome or a colour document into your computer Scan to Media when a memory cardorUSBFlash me...

Page 172: ...ou can choose the enlargement or reduction ratio for your type of document 81 Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo Transparency Choose the paper type that matches the paper in the tray 84 Paper Size Letter Legal A4 A5 10x15cm Choose the paper size that matches the paper in the tray 84 Brightness Adjusts the brightness of copies 83 Contrast Adjusts the contrast of copies 84...

Page 173: ...e to stack or sort multiple copies 83 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 You can make N in 1 or Poster copies 82 Set New Default Yes No You can save your copy settings 85 Factory Reset Yes No You can restore all settings to the factory settings 85 Level1 Level2 Level3 Options Descriptions Page The factory settings are shown in Bold with an asterisk 2 1 1 2 2 1 ...

Page 174: ...You can print an individual image 92 Photo Effects Auto Correct Enhance Skin Tone Enhance Scenery Remove Red Eye Monochrome Sepia You can adjust your photos with these settings 93 Search by Date You can search your photos from date 95 Print All Photos See the print settings in the following table You can print all photos in your memory card or USB Flash memory drive 96 Slide show The machine start...

Page 175: ...15cm Max Size Choose the paper and print size 99 Brightness Does not appear when Photo Effects is chosen Adjusts the brightness 100 Contrast Does not appear when Photo Effects is chosen Adjusts the contrast 100 Color Enhance Does not appear when Photo Effects is chosen On Off White Balance Adjusts the hue of the white areas 100 Sharpness Enhances the detail of the image Color Density Adjusts the t...

Page 176: ...revent unwanted cropping 101 Borderless On Off Expands the printable area to fit the edges of the paper 101 Set New Default Yes No You can save your print settings 101 Factory Reset Yes No You can restore all the settings to factory settings 101 Option1 Option2 Option3 Option4 Descriptions Page The factory settings are shown in Bold with an asterisk ...

Page 177: ...tween characters Making corrections C If you entered an incorrect letter and want to change it press d to move the cursor under the incorrect character Then press Clear Back Re enter the correct character You can also back up and insert letters Repeating letters C If you need to enter a letter that is on the same key as the letter before press c to move the cursor to the right before you press the...

Page 178: ...Sheets 80 g m2 Printer Type Ink Jet Print Method Mono Colour Piezo with 94 1 nozzle Piezo with 94 3 nozzles LCD liquid crystal display MFC 680CN 3 3 in 83 8 mm Colour LCD MFC 885CW 4 2 in 106 7 mm Colour LCD Power Source AC 220 to 240V 50 60Hz Power Consumption MFC 680CN Power Save Mode Standby Operating Average 5 W Average 8 W Average 33 W MFC 885CW Power Save Mode Standby Operating Average 8 5 W...

Page 179: ...680CN 8 5 kg MFC 885CW 8 6 kg Noise Operating 50 dB or less 1 Temperature Operating Best Print Quality 10 to 35 C 20 to 33 C Humidity Operating Best Print Quality 20 to 80 without condensation 20 to 80 without condensation 468 mm 398 mm 351 mm 370 mm 443 mm 180 mm 476 mm 370 mm 180 mm 398 mm 443 mm 351 mm ...

Page 180: ...per size Letter Legal Executive A4 A5 A6 JIS B5 envelopes commercial No 10 DL C5 Monarch JE4 Photo 2L Index card and Post card 3 Width 89 mm 216 mm Height 127 mm 356 mm For more details see Paper weight thickness and capacity on page 14 Maximum paper tray capacity Approx 100 sheets of 80 g m2 plain paper Photo Paper Tray Paper type Plain paper inkjet paper coated paper and glossy paper 2 Paper siz...

Page 181: ... mm Greyscale 256 levels Polling Types Standard Secure Timer Sequential Monochrome only Contrast Control Automatic Light Dark manual setting Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Mono 7 7 line mm Colour Fine 7 7 line mm Mono Colour Photo 7 7 line mm Mono Superfine 15 4 line mm Mono Speed Dial MFC 680CN 80 stations 2 numbers MFC 885CW 100 stations 2 numbers Groups Up to 6 Br...

Page 182: ... the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice Ring Delay 0 1 2 3 4 5 6 7 or 8 rings 2 3 4 5 6 7 or 8 rings South Africa only 0 1 2 3 4 or 5 rings Nordic countries only Communication Source Public switched telephone network Memory Transmission Up to 480 2 400 3 pages Out of Paper Recepti...

Page 183: ...cifications 171 D Digital TAD D TAD Yes ICM Recording Time Max 29 minutes Max 99 messages Max 180 secs 1 message Toll Saver Yes Recording Conversation MFC 680CN only Yes OGM Yes OGM Recording Time 20 secs ...

Page 184: ...dset Capability Up to 4 handsets Dimensions Weight including battery 149 g LCD liquid crystal display 16 Digit 3 Line 1 Line for Pict Backlit Orange Charge Indicator Yes LED Full Charge Time 12 hours While in Use TALK 10 hours While Not in Use Standby 200 hours Type BCL BT20 Rating Ni MH 3 6 V 730 mAh 154 mm 31 6 mm 49 6 mm ...

Page 185: ...148 mm to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Height Max 297 mm Copy Width Max 210 mm Copy Speed Monochrome Up to 22 pages minute A4 paper 1 Colour Up to 20 pages minute A4 paper 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Monochrome Scans up to 600 1200 dpi Prints up to 1200 1200 dpi Colour Scans up to 600 1200 dpi Print...

Page 186: ...tible Media 1 CompactFlash Type I only Microdrive is not compatible Compact I O cards such as Compact LAN card and Compact Modem card are not supported Memory Stick Memory Stick Pro Memory Stick Duo with adapter MultiMediaCard SecureDigital 2 miniSD with adapter xD Picture Card 3 USB Flash memory drive 4 Resolution Up to 1200 2400 dpi File Extension Media Format Image Format DPOF EXIF DCF Photo Pr...

Page 187: ...ications 175 D PictBridge D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 VIsit http www cipa jp pictbridge for more information Interface USB direct interface ...

Page 188: ...nal XP XP Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater WIA Compliant Yes Windows XP 1 Windows Vista Colour Depth 36 bit colour Processing Input 24 bit colour Processing Output Actual Input 30 bit colour Actual Output 24 bit colour Resolution Up to 19200 19200 dpi interpolated 2 Up to 600 2400 dpi optical Scanning Speed Colour up to 6 02 sec Monochrome up to 3 82 sec A4 size at...

Page 189: ...Edition Windows Vista driver supporting Brother Native Compression mode Mac OS X 10 2 4 or greater Brother Ink Driver Resolution Up to 1200 6000 dpi 1200 2400 dpi 1200 1200 dpi 600 600 dpi 600 300 dpi 600 150 dpi Print Speed Up to 30 pages minute Mono 1 Up to 25 pages minute Colour 1 Printing Width 204 mm 210 mm 2 Disk Based Fonts 35 TrueType Windows only Borderless Letter A4 A6 Photo 10 15 cm Ind...

Page 190: ... 1 interface 2 Third party USB ports are not supported for Macintosh 3 See the Network User s Guide for detailed network specifications USB A USB 2 0 interface cable that is no longer than 2 0 m 1 2 LAN cable 3 Ethernet UTP cable category 5 or greater Wireless LAN MFC 885CW only Your machine supports IEEE 802 11b g wireless communication with your wireless LAN using Infrastructure mode or a wirele...

Page 191: ... OS X 10 2 4 or greater Printing PC FAX Send 4 Scanning Removable Disk 3 USB 2 10 100 BASE TX Wireless 802 11 b g MFC 885CW only PowerPC G4 G5 Intel Core Solo Duo PowerPC G3 350MHz 256MB 480MB Conditions 1 Microsoft Internet Explorer 5 5 or greater 2 Third party USB ports are not supported 3 Removable disk is a function of PhotoCapture Center 4 PC Fax supports black and white faxing only 5 PaperPo...

Page 192: ...y change depending on how often you use the machine and how many pages you print with each use The machine will automatically and periodically clean the print head assembly a process that uses a small amount of ink When the machine identifies a cartridge as empty there may be a small amount of ink left in it This is necessary to prevent air from drying out and damaging the print head assembly Repl...

Page 193: ...ftware Support for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater Ethernet 10 100 BASE TX Auto Negotiation Wired LAN IEEE 802 11 b g Wireless LAN MFC 885CW only Protocols TCP IP ARP RARP BOOTP DHCP APIPA Auto IP NetBIOS Name Resolution WINS DNS Resolver LPR LPD Custom Raw Port Port9100 FTP Server mDNS Web Services TELNET SNMP TFTP LLTD Network Sec...

Page 194: ...more than one location Caller ID A service purchased from the telephone company that lets you see the number or name of the party calling you CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum stan...

Page 195: ...g scanning and faxing photographs Group number A combination of Speed Dial numbers that are stored in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Innobella I...

Page 196: ... faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually Remote Access Code Your own four digit code l that allows you to call and access your machine from a remote location Remote Activation Code Press this code l 5 1 when you answer a fax call on an extension or external telephone Remote Deactivation Code For Fax Tel mode only When the machin...

Page 197: ...03 dpi Best for very small print and line art TAD telephone answering device You can connect an external TAD to your machine Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings Tone A form of dialling on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the phone lines from your ma...

Page 198: ...ntrolCenter See Software User s Guide on the CD ROM Copy brightness 83 colour saturation 84 contrast 84 enlarge reduce 81 enter Copy mode 80 multiple 80 out of memory 85 page layout N in 1 82 paper size 84 paper type 84 quality 81 return to default 85 set new default 85 single 80 sort ADF only 83 using ADF 83 using scanner glass 11 Cordless Handset 6 Cordless handset MFC 885CW only See DECT Handse...

Page 199: ... Fax Preview 66 67 from extension telephone 51 52 into PC 68 into the memory 43 printing from memory 44 Receive Mode choosing 39 reducing to fit on paper 43 retrieving from a remote site 72 73 Ring Delay setting 41 telephone line interference 135 sending 32 76 at end of conversation 38 Broadcasting 34 cancelling from memory 37 colour fax 33 contrast 35 delayed batch transmission 37 delayed fax 37 ...

Page 200: ... Outgoing Message OGM 61 P Packing the machine 145 Paper 12 17 168 capacity 14 loading 15 17 18 printable area 20 size 23 size of document 10 type 13 23 PaperPort 11SE with OCR See Software User s Guide on the CD ROM and Help in the PaperPort 11SE application to access How to Guides Photo Paper Tray 18 PhotoCapture Center Adding Effect 93 Borderless 101 CompactFlash 88 Cropping 101 DPOF printing 9...

Page 201: ...ing 57 58 setting up by 2 digit location 56 setting up from Caller ID history 57 setting up from outgoing calls 57 using 54 R Receive Mode 39 External TAD 39 Fax Only 39 Fax Tel 39 Manual 39 Redial Pause 55 Reducing copies 81 incoming faxes 43 Remote Retrieval 71 access code 71 commands 72 getting your faxes 73 Remote Setup See Software User s Guide on the CD ROM Reports 74 Caller ID List 47 Fax J...

Page 202: ...xt entering 165 special characters 165 Transferring your faxes or Fax Journal report 131 Transparencies 12 14 168 Troubleshooting 121 checking ink volume 143 document jam 132 error messages on LCD 127 if you are having difficulty copying 125 document jam 132 incoming calls 124 Network 126 PhotoCapture Center 126 printing 121 printing received faxes 123 receiving faxes 123 scanning 125 software 125...

Page 203: ... World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchsed in their own countries UK IRE GEN SAF ...

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