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Brother MFC-7320, User Manual

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89

B

B

Troubleshooting

B

If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com/.

If you are having difficulty with your machine

B

If you think there is a problem with the way your faxes look, make a copy first. If the copy looks 
good, the problem may not be your machine. Check the chart below and follow the troubleshooting 
tips.

Troubleshooting and routine 

maintenance

B

Printing or receiving faxes

Difficulties

Suggestions

„

Condensed print

„

Horizontal streaks

„

Top and bottom sentences are 
cut off

„

Missing lines

Usually this is caused by a poor telephone connection. If your copy looks good, 
you probably had a bad connection, with static or interference on the telephone 
line. Ask the other party to send the fax again.

Poor print quality

See 

Improving the print quality

 on page 96.

Vertical black lines when receiving

The corona wire for printing may be dirty. Clean the corona wire. (See 

Cleaning 

the corona wire

 on page 118.)

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the 
problem is with the sending machine. Try receiving from another fax machine. 

If the problem continues, call your Brother dealer for service.

Received faxes appear as split or 
blank pages.

If the received faxes are divided and printed on two pages or if you get an extra 
blank page, your paper size setting may not be correct for the paper you are using. 
(See 

Paper size

 on page 21.) 

Turn on auto reduction. (See 

Printing a reduced incoming fax

 on page 42.)

Telephone line or connections

Difficulties

Suggestions

Dialling does not work.

Check for a dial tone.

Change 

Tone/Pulse

 setting. (See 

the Quick Setup Guide

.)

Check all line cord connections.

Check that the machine is plugged in and switched on.

If an external phone is connected to the machine, send a manual fax by lifting the 
handset of the external telephone and dialling the number. Wait to hear fax 
receiving tones before pressing 

Start

.

Summary of Contents for MFC-7320

Page 1: ...USER S GUIDE MFC 7320 MFC 7440N MFC 7840W Version A UK IRE SAF ...

Page 2: ...ales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt and may supp...

Page 3: ...other countries Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials...

Page 4: ...ii EC Declaration of Conformity under the R TTE Directive ...

Page 5: ...ea 13 Acceptable paper and other print media 14 Recommended paper and print media 14 Type and size of paper 15 Handling and using special paper 16 Loading documents 19 Using the automatic document feeder ADF 19 Using the scanner glass 20 3 General setup 21 Mode timer 21 Paper settings 21 Paper type 21 Paper size 21 Volume settings 22 Ring volume 22 Beeper volume 22 Speaker volume 22 Automatic dayl...

Page 6: ...esolution 36 Dual access 36 Real time transmission 36 Overseas mode 37 Delayed fax 37 Delayed batch transmission 37 Checking and cancelling waiting jobs 38 Sending a fax manually 38 Out of memory message 38 6 Receiving a fax 39 Receive modes 39 Choosing the receive mode 39 Using receive modes 40 Fax Only 40 Fax Tel 40 Manual 40 External TAD 40 Receive mode settings 41 Ring delay 41 F T ring time F...

Page 7: ...rs 51 How to dial 51 Manual dialling 51 One touch dialling 51 Speed dialling 51 Search 51 Fax redial 52 Storing numbers 52 Storing a pause 52 Storing one touch dial numbers 52 Storing speed dial numbers 53 Changing one touch and speed dial numbers 53 Setting up groups for broadcasting 54 Combining quick dial numbers 55 Tone or pulse 55 9 Remote fax options 56 Fax forwarding 56 Fax storage 56 PC fa...

Page 8: ...ng a single copy 68 Making multiple copies 68 Stop copying 68 Copy options temporary settings 69 Enlarging or reducing the image copied 69 Using the Options key 70 Improving copy quality 71 Sorting copies using the ADF 71 Adjusting contrast 72 Making N in 1 copies page layout 72 Out of memory message 73 Section IV Software 13 Software and Network MFC 7440N and MFC 7840W only features 76 How to rea...

Page 9: ... messages 103 Transferring your faxes or Fax Journal report 107 Document jams 109 Paper jams 110 Routine maintenance 114 Cleaning the outside of the machine 114 Cleaning the scanner glass 115 Cleaning the laser scanner window 116 Cleaning the corona wire 118 Cleaning the drum unit 120 Replacing the consumable items 122 Replacing a toner cartridge 122 Replacing the drum unit 125 Machine information...

Page 10: ...55 Consumable items 157 Ethernet wired network MFC 7440N and MFC 7840W 158 Ethernet wireless network MFC 7840W only 159 Authentication and encryption for wireless users only 160 Wi Fi Alliance certification 161 Wireless one push configuration 162 E Glossary 163 F Index 167 ...

Page 11: ...Section I General I General information 2 Loading paper and documents 9 General setup 21 Security features 24 ...

Page 12: ...operations read the Software User s Guide and Network User s Guide MFC 7440N and MFC 7840W only General information 1 Bold Bold style identifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier New Courier New font identifies the messages shown on the LCD of the machine Warnings tell you what to do ...

Page 13: ...The CD ROM main menu will appear If this window does not appear use Windows Explorer to find and run the start exe program from the root directory of the Brother CD ROM d Click Documentation e Click the documentation you want to read HTML documents 2 manuals Software User s Guide and Network User s Guide MFC 7440N and MFC 7840W only in HTML format This format is recommended for viewing on your com...

Page 14: ...M labelled Macintosh into your CD ROM drive b The following window will appear c Double click the Documentation icon d If the language selection screen appears double click your language e Double click the top page file to view the Software User s Guide and Network User s Guide MFC 7440N and MFC 7840W only in HTML format f Click the documentation you want to read Software User s Guide Network User...

Page 15: ...he instructions as follows Software User s Guide 1 Scanning in Chapter 9 Using ControlCenter2 in Chapter 10 Network Scanning in Chapter 11 MFC 7440N and MFC 7840W only Presto PageManager User s Guide 1 The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application ...

Page 16: ...Chapter 1 6 Control panel overview 1 MFC 7320 MFC 7440N and MFC 7840W have the same keys 5 1 2 6 3 7 4 8 ...

Page 17: ...General information 7 1 ...

Page 18: ...ed numbers by pressing a three digit number Reports Print the Transmission Verification Report Help List Tel Index List Fax Journal User Settings Network Configuration MFC 7440N and MFC 7840W only and Order Form 5 Dial pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine The key temporarily switches the dialling mode from Pulse to Tone du...

Page 19: ...n set the paper size in the printer driver or by using the control panel buttons Before using paper that has holes in it such as organizer sheets you must fan the stack to avoid paper jams and misfeeds Loading paper in the paper tray 2 Printing on plain paper recycled paper or transparencies from the paper tray 2 a Pull the paper tray completely out of the machine b While pressing the green paper ...

Page 20: ...aper from sliding off the face down output tray Loading paper in the manual feed slot 2 You can load envelopes and special print media one at a time into this slot Use the manual feed slot to print or copy on labels envelopes or thicker paper Printing on plain paper recycled paper or transparencies from the manual feed slot 2 Note The machine automatically turns on the Manual Feed mode when you pu...

Page 21: ...ing on thick paper bond paper labels and envelopes 2 When the back output tray is pulled down the machine has a straight paper path from the manual feed slot through to the back of the machine Use this paper feed and output method when you want to print on thick paper labels or envelopes Note Remove each printed sheet or envelope immediately to prevent a paper jam The machine automatically turns o...

Page 22: ... media on page 14 is straight and in the correct position on the manual feed slot If it is not the paper or the transparency may not be fed correctly resulting in a skewed printout or a paper jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam If you put any print media in the manual feed slot before the machine is in the Ready state the print ...

Page 23: ...The unprintable area changes with the paper size Unprintable area when printing from a computer 2 When using the printer driver the printable area is smaller than the paper size as shown below Portrait Landscape Note The unprintable area shown above is for A4 size paper The unprintable area changes with the paper size 2 2 1 1 2 2 1 1 2 2 1 1 Windows printer driver and Macintosh printer driver BRSc...

Page 24: ...cause it may cause paper jams or misfeeds For correct printing you must choose the same paper size from your software application as the paper in the tray Avoid touching the printed surface of the paper immediately after printing When you use transparencies remove each sheet immediately to prevent smudging or paper jams Use long grain paper with a neutral Ph value and a moisture content of approx ...

Page 25: ... to 406 4 mm long You can use the manual feed slot if you are using special paper envelopes or labels Paper capacity of the paper trays 2 Recommended paper specifications 2 The following paper specifications are suitable for this machine Paper size Paper types No of sheets Paper Tray A4 Letter Executive A5 A6 B5 B6 Plain paper and recycled paper up to 250 80 g m2 Transparency up to 10 Manual Feed ...

Page 26: ... s fusing process 200 degrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 CAUTION Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 2 mm that is co...

Page 27: ...nd correctly irregularly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the area circled in figure below 1 Feeding direction Envelope joints that are sealed by the manufacturer should be secure We recommend that you do not print within 15 mm of the edges of envelopes Types of envelopes to avoid 2 CAUTION DO NOT use envelopes that are damaged curled ...

Page 28: ...hine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withsta...

Page 29: ...To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding To scan non standard documents see Using the scanner glass on page 20 Make sure documents written with ink are completely dry Documents to be faxed must be from 148 to 215 9 mm wide and from 148 to 355 6 mm long and of a standard weight 80 g m2 a Unfold the ADF document output support flap 1 and the ...

Page 30: ...uments can be up to 215 9 mm wide and 297 mm long Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left centre the document face down on the scanner glass c Close the document cover CAUTION If the document is a book or is thick do not slam the cover or press on it ...

Page 31: ...hine for the type of paper you are using This will give you the best print quality a Press Menu 1 2 b Press a or b to choose Thin Plain Thick Thicker Transparency or Recycled Paper Press OK c Press Stop Exit Paper size 3 You can use seven sizes of paper for printing copies A4 Letter Executive A5 A6 B5 and B6 and two sizes for printing faxes A4 or Letter When you change the size of paper in the tra...

Page 32: ...lume through the menu a Press Menu 1 4 1 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Beeper volume 3 When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu 1 4 2 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Speaker ...

Page 33: ...y turning off the fuser while the machine is idle You can choose how long the machine must be idle from 00 to 99 minutes before it goes into sleep mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 05 minutes While the machine is in sleep mode the LCD will display Sleep When printing or copying in sleep mode there will be a short delay...

Page 34: ... was already on While TX Lock is on the following operations are NOT available Sending faxes Copying PC printing Scanning Note To print the faxes in memory turn off TX Lock If you forget the TX Lock password please call your Brother dealer for service Setting up the password 4 Note If you have already set the password you will not need to set it again a Press Menu 1 8 1 b Enter a four digit number...

Page 35: ...have a password Only administrators can set limitations and make changes for each user When Print is disabled PC print jobs will be lost without notification When Secure Function Lock is on you can only use 1 Contrast 6 Polled TX or 7 Coverpg Setup in the Fax menu If Fax Tx is disabled you cannot use any function in the Fax menu Polling Receive is enabled only when both Fax Tx and Fax Rx are enabl...

Page 36: ...ou disable Print for Public users it will also disable Print for all restricted users f Press Stop Exit Setting up restricted users 4 You can set up users with restrictions and a password a Press Menu 1 8 1 b Press a or b to choose Setup User Press OK c Enter the administrator password Press OK d Press a or b to choose User01 Press OK e Use the numeric keys to enter the user name See Entering text...

Page 37: ...password Press OK Switching Users 4 This setting allows a restricted user to log on the machine when Secure Function Lock is turned on Note After a restricted user has finished using the machine it will return to the Public setting within the same time as the Mode Timer setting Menu 1 1 See Mode timer on page 21 Also you can exit from an individual user by pressing the lighted Mode key a Hold down...

Page 38: ... 0 9 Press OK c Re enter your password when the LCD shows Verify Press OK d Press Stop Exit Changing your setting lock password4 a Press Menu 1 8 2 b Press a or b to choose Set Password Press OK c Enter your four digit password Press OK d Enter a four digit number for the new password Press OK e Re enter your new password when the LCD shows Verify Press OK f Press Stop Exit Turning setting lock on...

Page 39: ...ll restrict all fax sending and outbound calls for that dialling method Dial pad restriction 4 a Press Menu 2 6 1 b Press a or b to choose Off Enter twice or On Press OK c Press Stop Exit One Touch restriction 4 a Press Menu 2 6 2 b Press a or b to choose Off Enter twice or On Press OK c Press Stop Exit Speed Dial restriction 4 a Press Menu 2 6 3 b Press a or b to choose Off Enter twice or On Pres...

Page 40: ...Chapter 4 30 ...

Page 41: ...Section II Fax II Sending a fax 32 Receiving a fax 39 Telephone and external devices 44 Dialling and storing numbers 51 Remote fax options 56 Polling 62 Printing reports 65 ...

Page 42: ...pages of a book or a single page at a time The documents can be up to Letter or A4 size Press Stop Exit to cancel a fax in progress a Make sure you are in Fax mode b Place your document face down on the scanner glass c Dial the fax number See How to dial on page 51 d Press Start The machine starts scanning the first page e After the machine scans the page the LCD will prompt you to choose one of t...

Page 43: ... number Press OK You can use either a One Touch Speed Dial a Group number or a number manually entered using the dial pad See How to dial on page 51 d Repeat c until you have entered all the fax numbers you want to broadcast to e Press Start After the broadcast is finished the machine will print a broadcast report to let you know the results Cancelling a broadcast in progress 5 While broadcasting ...

Page 44: ...ial memory By choosing Next Fax On you can also display the number of pages on the cover page You can choose one of the following preset comments 1 Comment Off 2 Please Call 3 Urgent 4 Confidential Instead of using one of the preset comments you can enter two personal messages of your own up to 27 characters long Use the chart on page 145 for help entering characters See Composing your own comment...

Page 45: ...ample page and attach it to your fax a Make sure you are in Fax mode b Press Menu 2 2 7 c Press a or b to choose Print Sample Press OK d Press Start e After the machine prints a copy of your cover page press Stop Exit Contrast 5 For most documents the default setting of Auto will give the best results It automatically chooses the suitable contrast for your document If your document is very light o...

Page 46: ...into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD will show the new job number The number of pages you can scan into the memory will vary depending on the data that is printed on them Note If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out of Memory message while scanning...

Page 47: ...r document c Press Menu 2 2 9 d Press a or b to choose On or Off Press OK Delayed fax 5 You can store up to 50 faxes in the memory to be sent within a twenty four hour period a Make sure you are in Fax mode b Load your document c Press Menu 2 2 3 d Enter the time you want the fax to be sent in 24 hour format For example enter 19 45 for 7 45 PM Press OK Note The number of pages you can scan into th...

Page 48: ... fax a Make sure you are in Fax mode b Load your document c Pick up the handset of an external telephone and listen for a dial tone d Dial the fax number you want to call e When you hear the fax tone press Start If you are using the scanner glass press 1 to send a fax f If you picked up the handset of an external telephone replace it Out of memory message 5 If you get an Out of Memory message whil...

Page 49: ...tions below a Press Menu 0 1 b Press a or b to choose the receive mode Press OK c Press Stop Exit The LCD will display the current receive mode Receiving a fax 6 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes Fax Only No No No Manual Yes External TAD Fax Tel Are you...

Page 50: ...by your machine Also see F T ring time Fax Tel mode only on page 41 and Ring delay on page 41 Manual 6 Manual mode turns off all automatic answering functions unless you are using the BT Call sign 1 feature 1 BT Call Sign is for U K only To receive a fax in Manual mode press Start when you hear fax tones short repeating beeps You can also use the Fax Detect feature to receive faxes by lifting a ha...

Page 51: ...nal telephones will not ring however you can still answer the call on any telephone For more information see Using remote codes on page 50 a Make sure you are in Fax mode b Press Menu 2 1 2 c Press a or b to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press OK d Press Stop Exit Fax Detect 6 Turning Fax Detect On allows the machine to receive...

Page 52: ... incoming fax to fit on one page of A4 or Letter size paper The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting Menu 1 3 a Make sure you are in Fax mode b Press Menu 2 1 5 c Press a or b to choose On or Off Press OK d Press Stop Exit Setting the fax receive stamp 6 You can set the machine to print the received date and time in the top centre of ...

Page 53: ...l the machine will stop automatically answering calls To print the faxes put fresh paper in the tray If Memory Receive is Off 6 The machine will carry on receiving the fax with the remaining pages being stored in memory if enough memory is available The machine will then stop automatically answering calls until fresh paper is put in the paper tray To print the last fax you received put fresh paper...

Page 54: ...able in your area This feature may not be available in some countries Setting the Caller ID to On 7 If you have Caller ID on your line then this function should be set to On to display the caller s phone number on the LCD as the telephone rings a Press Menu 2 0 3 b Press a or b to choose On or Off Press OK c Press Stop Exit Viewing the Caller ID List 7 Your machine stores information for the last ...

Page 55: ...pad Press OK Note You can use the numbers 0 to 9 l and Press Tel R to display You cannot use with any other numbers or characters If your telephone system requires a timed break recall press Tel R to enter the break If the pulse dialling mode is on and l are not available to use f Press a or b to choose On or Always Press OK Note If you choose On pressing Tel R the screen displays will let you acc...

Page 56: ... choose On or Off Press OK c Press Stop Exit Connecting an external TAD 7 You can connect an external Telephone Answering Device TAD to the same line as your machine When the TAD answers a call your machine will listen for the CNG fax calling tones sent by a sending fax machine If it hears them it will take over the call and receive the fax If it does not hear them it will let your TAD take a voic...

Page 57: ... l51 See Using remote codes on page 50 We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving then you should re record the OGM to include it Multi line connections PBX 7 We suggest you ask the company who installed your PBX to connect your machine If y...

Page 58: ...until the machine s LCD shows Receiving and then hang up Note You can also use the Fax Detect feature to make your machine tactically take the call See Fax Detect on page 41 For Fax Tel mode only 7 When the machine is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call Lift the external telephone s handset and then press Tel R to answer If you a...

Page 59: ...s in use so it will not attempt to seize the line during that time This is known as telephone off hook detection The inadvisable configuration is shown in figure 1 and the recommended master slave configuration is shown in figure 2 This new connection configuration can be arranged by contacting BT Kingston upon Hull Telecommunications your PBX maintainer or a qualified telephone installation compa...

Page 60: ...d the F T double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings Turning on the remote codes 7 You need to turn the Remote Codes setting to on to use the Remote Activation code and Remote Deactivation code a Make sure you are in Fax mode b Press Menu 2 1 4 c Press a or b to c...

Page 61: ... a One Touch or a Speed Dial number it means that a number is not stored there Search 8 You can search alphabetically for names you have stored in the One Touch and Speed Dial memories See Storing one touch dial numbers on page 52 and Storing speed dial numbers on page 53 a Press Search Speed Dial b Press b c Press the dial pad key for the first few letters of the name Use the chart on Entering te...

Page 62: ...ch Speed Dial and Groups for Broadcasting faxes You can also specify the default resolution for each One Touch and Speed Dial number When you dial a quick dial number the LCD shows the name if you stored it or the number A scan profile can also be stored along with the fax number If you lose electrical power the quick dial numbers stored in the memory will not be lost A scan profile is the resolut...

Page 63: ... Press OK d Do one of the following Enter the name using the dial pad up to 15 characters Press OK Press OK to store the number without a name e Do one of the following If you want to save a fax resolution along with the number Press a or b to choose Std Fine S Fine or Photo Press OK Press OK if you do not want to change the default resolution f Do one of the following To store another Speed Dial ...

Page 64: ...ch key Press Search Speed Dial and then enter the three digit Speed Dial location Press OK c Use the dial pad to enter a group number 01 to 08 Press OK d To add One Touch or Speed Dial numbers follow the instructions below For One Touch numbers press the One Touch keys one after the other For Speed Dial numbers press Search Speed Dial and then enter the three digit Speed Dial location The LCD will...

Page 65: ... and Start Numbers can be added manually by entering them on the dial pad Press Search Speed Dial 003 7001 on the dial pad and Start This would dial 555 7001 You can also add a pause by pressing the Redial Pause key Tone or pulse 8 If you have a Pulse dialling service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you wi...

Page 66: ... Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine The MFC 7840W can store faxes to up to 4 days if there is a power failure The faxes stored in the MFC 7320 or MFC 7440N memory will be deleted Fax storage 9 The fax...

Page 67: ...ame if the machine is connected to a network MFC 7440N and MFC 7840W only Select ab or OK USB Press OK d Press a or b to choose On or Off Backup Print Off Press OK e Press Stop Exit Note Before you can set up PC Fax Receive you must install the MFL Pro Suite software on your PC Make sure your PC is connected and turned on For details see PC FAX Receiving in the Software User s Guide on the CD ROM ...

Page 68: ...ollowing message Send Fax to PC 1 Yes 2 No If you press 1 faxes in the memory will be sent to your PC before the setting changes If you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a po...

Page 69: ...ange your code at any time If you want to make your code inactive press Clear Back and OK in b to restore the default setting l Using your remote access code 9 a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers immediately enter your remote access code c The machine signals if it has received messages No beeps No messages received 1 long bee...

Page 70: ...e You can insert a pause in a fax number by using the key Changing the fax forwarding number 9 You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone a Dial your fax number from a telephone or another fax machine using touch tone b When your machine answers enter your remote access code 3 digits followed by l If you hear one long bee...

Page 71: ...ding number You can register the maximum number of rings See Changing the fax forwarding number on page 60 Once you have registered the number fax forwarding will work 4 Fax forwarding number 6 Fax storage 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 60 3 Erase faxes from the memory If you hear on...

Page 72: ...ecure Polling only works with Brother fax machines If you want to get a fax from a secured Brother machine you have to enter the secure code a Make sure you are in Fax mode b Press Menu 2 1 8 c Press a or b to choose Secure Press OK d Enter a four digit secure code Press OK This is the security code of the fax machine you are polling e Enter the fax number you are polling f Press Start Delayed pol...

Page 73: ...the machine is dialling to cancel the polling process To cancel all sequential polling receive jobs press Menu 2 7 See Checking and cancelling waiting jobs on page 38 Polled transmit 10 Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for polled transmit 10 a Make sure you are in Fax mode b Load your document c Press Menu 2 ...

Page 74: ...ill have to enter the secure code a Make sure you are in Fax mode b Load your document c Press Menu 2 2 6 d Press a or b to choose Secure Press OK e Enter a four digit number Press OK f Press 2 to choose 2 No if you do not want to enter more settings when the LCD asks you the following message Next 1 Yes 2 No g Press Start h If you use the scanner glass the LCD will prompt you to choose one of the...

Page 75: ...11 You can set the machine to print a fax journal activity report at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days The default setting is Every 50 Faxes this means that your machine will print the journal when the machine has stored 50 jobs If you set the interval to Off you can still print the report by following the steps on the next page a Press Menu 2 4 2 b Press a or b to cho...

Page 76: ...phabetical order 4 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 5 User Settings Print a list of your current settings 6 Network Config MFC 7440N and MFC 7840W only Lists your network settings 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer How to print a report 11 a Press Reports b D...

Page 77: ...Section III Copy III Making copies 68 ...

Page 78: ...ingle copy 12 a Make sure you are in Copy mode b Load your document c Press Start Making multiple copies 12 a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Start Note To sort your copies see Sorting copies using the ADF on page 71 Stop copying 12 To stop copying press Stop Exit Making copies 12 ...

Page 79: ...See Paper size on page 21 Auto is only available when using the ADF Custom 25 400 allows you to enter a ratio from 25 to 400 To enlarge or reduce the next copy follow the instructions below a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copies up to 99 d Press Enlarge Reduce e Do one of the following Press a or b to choose the enlargement or reducti...

Page 80: ...tions Options Page Press a or b then press OK Press a or b then press OK Quality Auto Text Photo 71 Stack Sort appears when the document is in the ADF Stack Sort 71 Contrast b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a 72 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L 72 The factory settings are shown in Bold with an asterisk OK OK ...

Page 81: ...l pad to enter the number of copies up to 99 d Press Options Press a or b to choose Quality Press OK e Press a or b to choose Auto Text or Photo Press OK f Press Start To change the default setting follow the steps below a Press Menu 3 1 b Press a or b to choose the copy quality Press OK c Press Stop Exit Sorting copies using the ADF12 You can sort multiple copies Pages will be stacked in the orde...

Page 82: ...en copying by using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper Important 12 Please make sure the paper size is set to Letter or A4 P means Portrait and L means Landscape You cannot use the Enlarge Reduce setting with the N in 1 feature a Make sure you are in Copy mode b Load your document c Use the dial pad to enter the number of copie...

Page 83: ...ecomes full while you are making copies the LCD message will guide you through the next step If you get an Out of Memory message while scanning a subsequent page you will have the option to press Start to copy the pages scanned so far or to press Stop Exit to cancel the operation To gain extra memory you can do the following Print the faxes that are in the memory See Printing a fax from the memory...

Page 84: ...Chapter 12 74 ...

Page 85: ...Section IV Software IV Software and Network MFC 7440N and MFC 7840W only features 76 ...

Page 86: ...W only Network Printing MFC 7440N and MFC 7840W only Network Scanning MFC 7440N and MFC 7840W only Wireless Network Users MFC 7840W only Note See Accessing the Software User s Guide and Network User s Guide MFC 7440N and MFC 7840W only on page 2 How to read HTML User s Guide 13 This is a quick reference for using the HTML User s Guide For Windows 13 Note If you have not installed the software see ...

Page 87: ...sh is turned on Insert the Brother CD ROM into your CD ROM drive b Double click the Documentation icon c Double click your language folder and then double click the top page file d Click on the manual you want SOFTWARE USER S GUIDE or NETWORK USER S GUIDE MFC 7440N and MFC 7840W only in the Top Menu and then click the heading you would like to read from the list at the left of the window ...

Page 88: ...Chapter 13 78 ...

Page 89: ...Section V Appendixes V Safety and legal 80 Troubleshooting and routine maintenance 89 Menu and features 130 Specifications 147 Glossary 163 ...

Page 90: ...leading to the machine do not constitute a trip hazard Avoid placing your machine on the carpet Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the machine to direct sunlight excessive heat moisture or dust Do not connect your machine to electrical sockets controlled by wall switches or automatic timers or to the same circuit as large appliances that might...

Page 91: ... lightning We DO NOT advise using an extension lead Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location If any cables become damaged disconnect your machine and contact your Brother dealer DO NOT place any objects on the machine or obstruct the air vents This product should be connected to an adjacent grounded AC power source within the r...

Page 92: ...fully inserted After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration To prevent injuries be careful not to put your hands on the edge of the machine under the document cover or scanner cover as shown in the illustrations To prevent injuries DO NOT put...

Page 93: ... and dispose of it according to local regulations If moving your machine use the handholds provided First making sure to disconnect any cables DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock Refer to Routine maintenance on page 114 for how to clean the machi...

Page 94: ...ou must disconnect the power cord from the electrical socket to shut off power completely Wiring information U K only A If you need to replace the plug fuse fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse Always replace the fuse cover Never use a plug that does not have a cover If in any doubt call a qualified electrician Warning This printer must be earthed...

Page 95: ...hine to a computer ensure that you use the following interface cables A USB cable which must not exceed 2 0 metres in length EU Directive 2002 96 EC and EN50419 A This equipment is marked with the above recycling symbol It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste st...

Page 96: ...re reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless adequate ventilation is provided 7 This...

Page 97: ...n spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operati...

Page 98: ...emarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries Presto PageManager is a registered trademark of NewSoft Technology Corporation BROADCOM SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and or other countries AOSS is a trademark of Buffalo Inc W...

Page 99: ... Poor print quality See Improving the print quality on page 96 Vertical black lines when receiving The corona wire for printing may be dirty Clean the corona wire See Cleaning the corona wire on page 118 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call your Brother ...

Page 100: ...page 102 Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip See Cleaning the scanner glass on page 115 Handling incoming calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to on your machine is more sensitive to sounds It may mistakenly interpret certain voices or musi...

Page 101: ... message See Error and maintenance messages on page 103 Check the machine is online For Windows Vista Click the Start button Control Panel Hardware and Sound and then Printers Right click Brother MFC XXXX Printer Make sure that Use Printer Offline is unchecked For Windows XP and Windows Server 2003 Click the Start button and choose Printers and Faxes Right click Brother MFC XXXX Printer Make sure ...

Page 102: ...tor Try to reduce the print resolution See Advanced tab in the Software User s Guide on the CD ROM Paper handling difficulties Difficulties Suggestions The machine does not load paper The LCD shows No Paper or a Paper Jam message If there is no paper load a new stack of paper into the paper tray If there is paper in the paper tray make sure it is straight If the paper is curled you should straight...

Page 103: ... problem occurs when making copies or printing received faxes set Toner Save mode to off in the machine menu settings See Toner Save on page 23 Set Toner Save mode to off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide on the CD ROM Network difficulties MFC 7440N and MFC 7840W only Difficulties Suggestions Cannot print over a wired Network If you are having ...

Page 104: ... 54925 4 In Internal Port number for this service Enter 54925 5 Make sure UDP is chosen 6 Click OK e Click the Add button f To add port 54926 for network PC Fax enter the information below 1 In Description of service Enter any description for example Brother PC Fax 2 In Name or IP address for example 192 168 0 12 of the computer hosting this service on your network Enter Localhost 3 In External Po...

Page 105: ...ber Enter 54925 3 Make sure UDP is chosen Then click OK g Click the Add port button h To add port 54926 for Network PC Fax enter the information below 1 In Name Enter any description for example Brother PC Fax 2 In Port number Enter 54926 3 Make sure UDP is chosen Then click OK i Make sure that the new setting is added and is checked and then click Apply j If you still have trouble with your netwo...

Page 106: ...t may be damaged Put in a new drum unit See Replacing the drum unit on page 125 Hollow print Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 14 Choose Thick paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper type on page 21 and Basic tab in t...

Page 107: ... See Acceptable paper and other print media on page 14 and Basic tab in the Software User s Guide on the CD ROM The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 125 The fuser unit may be contaminated Call your Brother dealer for service Wrinkles or creases Check the paper type and quality See Acceptable paper and other print media on page 14 Make sure that pa...

Page 108: ...the paper tray White Spots on black text and graphics at 75 mm intervals Black Spots at 75 mm intervals Make ten copies of a blank white sheet of paper See Making multiple copies on page 68 If the problem is not solved the drum unit may have glue from a label stuck on the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 120 The drum unit may be damaged Put in a new drum See ...

Page 109: ...cing the drum unit on page 125 Toner specks Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 14 Clean the corona wire and the drum unit See Cleaning the corona wire on page 118 and Cleaning the drum unit on page 120 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit ...

Page 110: ...he laser scanner window and the corona wire inside the drum unit See Cleaning the laser scanner window on page 116 and Cleaning the corona wire on page 118 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 125 Black lines down the page Printed pages have toner stains down the page Clean the corona wire inside the drum unit by sliding the green tab Be sure to r...

Page 111: ...k to the default No Detection setting a Press Menu 0 5 b Press a or b to choose Detection or No Detection Press OK c Press Stop Exit Curled Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Device Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD ROM Turn the paper over in the paper tray and print again Exclud...

Page 112: ...the modem speed to 9600 bps and turns the error correction mode ECM off For a standard telephone line If you regularly experience interference on your standard telephone line try this setting If you are using VoIP VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors try this setting Normal sets the modem speed at 14400 bps High sets t...

Page 113: ...call sign U K only on page 46 Cartridge Error The toner cartridge is not installed correctly Pull out the drum unit take out the toner cartridge that is indicated on the LCD and put it back into the drum unit again Drum End Soon The drum unit is near the end of its life Use the drum unit until you have a print quality problem then replace the drum unit with a new one See Replacing the drum unit on...

Page 114: ...osing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 107 Cover is Open Close the Front Cover The front cover is not closed completely Close the front cover of the machine Cover is Open Close the Fuser Cover The fuser cover is not closed completely Close the fuser cover of the machine Cover is Open Open the Back Cover and remove the jammed paper or close the Fu...

Page 115: ...nit Unable XX The machine has a mechanical problem Do one of the following MFC 7320 and MFC 7440N only See Transferring your faxes or Fax Journal report on page 107 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and then reconnect it MFC 7840W only Disconnect the machine from the power for several minutes ...

Page 116: ...e on page 38 or page 73 Print operation in process Do one of the following Reduce print resolution See Advanced tab in the Software User s Guide on the CD ROM Clear the faxes from the memory See Out of memory message on page 73 Print Unable XX The machine has a mechanical problem Do one of the following MFC 7320 and MFC 7440N only See Transferring your faxes or Fax Journal report on page 107 befor...

Page 117: ...s a mechanical problem Do one of the following MFC 7320 and MFC 7440N only See Transferring your faxes or Fax Journal report on page 107 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and then reconnect it MFC 7840W only Disconnect the machine from the power for several minutes then reconnect it The machin...

Page 118: ... Make sure that you have set PC Fax Receive on the machine See PC fax receive on page 57 If faxes are in the machine s memory when you set up PC Fax Receive the LCD will ask if you want to transfer the faxes to your PC c Do one of the following To transfer all faxes to your PC press 1 You will be asked if you want a backup print To exit and leave the faxes in the memory press 2 d Press Stop Exit T...

Page 119: ... B a Take out any paper from the ADF that is not jammed b Open the ADF cover c Pull the jammed document out to the left d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit Document is jammed at the ...

Page 120: ...set the machine WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration CAUTION To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration Pa...

Page 121: ... cartridge assembly easily do not use extra force Instead lift the scanner cover Use both hands to carefully pull the jammed paper up and out of the output tray opening d Close the scanner cover e If you cannot pull the jammed paper out of the output tray opening take the paper tray completely out of the machine f Pull the jammed paper out of the paper tray opening g Put the drum unit and toner ca...

Page 122: ...sembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Open the back cover back output tray d Pull the tabs toward you to open the fuser cover 1 e Pull the jammed paper out of the fuser unit f Close the back cover back output tray g Put the drum unit and toner cartridge assembly back in the machine h Close the front ...

Page 123: ... flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Push down the green lock lever and take the toner cartridge out of the drum unit CAUTION Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To avoid print quality problems DO NOT touch the shaded parts shown...

Page 124: ...iquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more infomation see Important safety instructions on page 86 CAUTION The drum unit contains toner so handle it carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once Cleaning the outside of the machine B a Turn off the machine...

Page 125: ...o the electrical socket first and reconnect all cables and telephone line cord Turn on the machine Cleaning the scanner glass B a Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the electrical socket b Lift the document cover 1 Clean the white plastic surface 2 and scanner glass 3 underneath it with a soft lint free cloth moistene...

Page 126: ...o test make a copy after each cleaning Cleaning the laser scanner window B WARNING Use neutral detergents DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more infomation see Important safety instructions on page 86 CAUTION DO NOT touch the laser scanner ...

Page 127: ... machine DO NOT touch the shaded parts shown in the illustration CAUTION To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration We recommend that you place the drum unit on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Wipe the laser scanner window by wiping...

Page 128: ...l cables and then unplug the power cord from the electrical socket b Open the front cover c Slowly take out the drum unit and toner cartridge assembly CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If to...

Page 129: ...the home position a 1 If you do not printed pages may have a vertical stripe e Put the drum unit and toner cartridge assembly back in the machine f Close the front cover g Plug the machine s power cord back into the electrical socket first and then reconnect all cables and telephone line cord Turn on the machine CAUTION To avoid print quality problems DO NOT touch the shaded parts shown in the ill...

Page 130: ...e assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration d Push down the green lock lever and take the toner cartridge out of the drum unit CAUTION Handle the toner cartridge carefully If toner scatters...

Page 131: ...UTION The drum is photosensitive so DO NOT touch it with your fingers DO NOT clean the surface of the photosensitive drum with a sharp object DO NOT use excessive force when cleaning the drum unit h Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever will lift automatically i Put the drum unit and toner cartri...

Page 132: ...aterial inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced Replacing a toner cartridge B The High Yield toner cartridges can print approximately 2 600 pages 1 and the Standard toner cartridges can print approximately 1 500 pages 1 Actual page count will vary depending on your average type of document i e s...

Page 133: ...out the drum unit and toner cartridge assembly CAUTION We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Push down the green lock lever...

Page 134: ...ling of empty cartridges with toner from other sources If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty Unpack the toner cartridge just bef...

Page 135: ...ION DO NOT turn off the machine or open the front cover until the LCD returns to the standby state Replacing the drum unit B The machine uses a drum unit to create print images on paper If the LCD shows Drum End Soon the drum unit is near the end of its life and it is time to buy a new one Even if the LCD shows Drum End Soon you may be able to continue printing without having to replace the drum u...

Page 136: ... life we cannot guarantee a minimum number of pages that will be printed by your drum 1 Drum yield is approximate and may vary by type of use WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration ...

Page 137: ...ge the drum unit Note Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit d Unpack the new drum unit e Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever will lift automatically CAUTION Make sure that you put in the toner cartridge correctly or it m...

Page 138: ...ress Stop Exit Checking the page counters B You can see the machine s page counters for copies printed pages reports and lists faxes or a summary total a For MFC 7320 Press Menu 4 2 For MFC 7440N Press Menu 5 2 For MFC 7840W Press Menu 6 2 b Press a or b to choose Total Fax List Copy or Print You can see the machine s page count c Press Stop Exit Checking the Drum life B You can see the machine s ...

Page 139: ... the machine from the telephone wall socket c Unplug all the cables and AC power cord from the machine d Open the front cover e Remove the drum unit and toner cartridge assembly Leave the toner cartridge installed in the drum unit f Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag g Close the front cover h Wrap the machine in the plastic bag and place it in th...

Page 140: ...ogram your machine For example to set Beeper volume to Low a Press Menu 1 4 2 b Press a or b to choose Low c Press OK Memory storage C Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast Overseas Mode will be lost The MFC 7840W can store the date and time up to 4 days Menu keys C Menu and features C Access the menu ...

Page 141: ...s 5 for LAN menu Press 6 for Machine info menu Press 9 for Service menu 1 Press 0 for Initial Setup 1 This will appear only when the LCD shows an error message You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection...

Page 142: ... Mins Off Sets the time to return to Fax mode and the time the machine will change from individual user to public user when using Secure Function Lock 21 27 2 Paper Type Thin Plain Thick Thicker Transparency Recycled Paper Sets the type of paper in the paper tray 21 3 Paper Size A4 Letter Executive A5 A6 B5 B6 Sets the size of the paper in the paper tray 21 The factory settings are shown in Bold w...

Page 143: ...nonn a b nonnn a b onnnn a Adjusts the contrast of the LCD 23 8 Security 1 TX Lock MFC 7320and MFC 7440N only Prohibits most operations except receiving faxes 24 1 Function Lock MFC 7840W only Can restrict selected machine operation for up to 10 individual users and all other non authorized Public users 25 2 Setting Lock Stops unauthorized users from changing the machine s current settings 28 2 Fa...

Page 144: ...ry if it runs out of paper 43 7 Print Density b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a Makes printouts darker or lighter 42 8 Polling RX Standard Secure Timer Sets up your machine to poll another fax machine 62 9 Fax Rx Stamp On Off Prints the received time and date on the top of the received faxes 42 2 Setup Send In Fax mode only 1 Contrast Auto Light Dark Changes the lightness or darkne...

Page 145: ...d 34 8 Coverpage Not e Sets up your own comments for the fax cover page 34 9 Overseas Mode On Off If you are having difficulty sending faxes overseas set this to on 37 3 Set Quick Dial 1 One Touch Dia l Stores up to 8 One Touch Dial numbers so you can dial by pressing one key and Start 52 2 Speed Dial Stores up to 200 Speed Dial numbers so you can dial by pressing only a few keys and Start 53 3 Se...

Page 146: ...u can turn on the safety feature Backup Print 56 2 Remote Access l Sets your own code for Remote Retrieval 59 3 Print Documen t Prints incoming faxes stored in the memory 43 6 Dial Restr ict 1 Dial Pad Off Enter twice On You can set the machine to restrict dialling when using the dial pad 29 2 One Touch Dia l Off Enter twice On You can set the machine to restrict the dialling of One Touch numbers ...

Page 147: ...3 Copy 1 Quality Auto Text Photo You can choose the Copy resolution for your type of document 71 2 Contrast b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a Adjusts the contrast for copies 72 4 Printer MFC 7840W only 1 Emulation Auto HP LaserJet BR Script 3 Chooses the emulation mode See Software User s Guide on the CD ROM 2 Print Opti ons 1 Internal Font Prints a list of the machine s internal f...

Page 148: ...y 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRN XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the prima...

Page 149: ...he Ethernet link mode 3 Scan to FTP Color 150 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dp i If you chose colour option PDF JPEG If you chose grey option PDF JPEG Chooses the file format to send the scanned data via FTP If you chose B W option PDF TIFF 0 Factory Reset 1 Reset 1 Yes 2 No Restore all network settings to factory default 2 Exit The ...

Page 150: ...Name BRN XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Off Automatically allocates t...

Page 151: ...es the BOOT method that best suits your needs 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRW XXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Primary 000 000 000 000 Sec...

Page 152: ... WPS AOSS 1 On 2 Off You can easily configure your wireless network settings using the one button push method 4 WPS w PIN Code 1 On 2 Off You can easily configure your wireless network settings using WPS with a PIN code 5 WLAN Sta tus 1 Status Active 11b Active 11g Wired LAN Act ive WLAN OFF Connection er ror You can see the current wireless network status 2 Signal 1 Strong Medium Weak None You ca...

Page 153: ...P Color 150 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 d pi If you chose colour option PDF JPEG If you chose grey option PDF JPEG Chooses the file format to send the scanned data via FTP If you chose B W option PDF TIFF 0 Factory Reset 1 Reset 1 Yes 2 No Restores all network settings to factory default 2 Exit The factory settings are shown in Bol...

Page 154: ...Tel External TAD Manual Chooses the receive mode that best suits your needs 39 2 Date Time Puts the date and time on the LCD and in headings of faxes you send See Quick Setup Guide 3 Station ID Fax Tel Name Sets your name and fax number to appear on each page you fax 4 Tone Pulse Tone Pulse Chooses the dialling mode 5 Dial Tone Detection No Detection You can shorten the dialling tone detect pause ...

Page 155: ... To enter a space in a fax number press c once between numbers To enter a space in a name press c twice between characters Making corrections If you entered a letter incorrectly and want to change it press d to move the cursor to the incorrect character and then press Clear Back Press Key one time two times three times four times five times six times seven times eight times nine times 1 1 1 2 a b ...

Page 156: ...ight before pressing the key again Special characters and symbols Press l or 0 then press d or c to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press l for space l m Press for _ Press 0 for Ä Ë Ö Ü À Ç È É 0 ...

Page 157: ...ines Power Source 220 240V 50 60Hz Power Consumption Peak 1056 W Copying Average 320 W 1 Sleep MFC 7320 Average 9 W MFC 7440N Average 10 W MFC 7840W Average 12 W Standby Average 75 W 1 When making a copy from one sheet Dimensions Weight Without Drum Toner Unit 10 kg Noise level Sound power Operating Copying LWAd 6 2 Bell Standby LWAd 4 4 Bell Sound pressure Operating Copying LpAm 53 dBA Standby Lp...

Page 158: ... without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 35 pages Staggered 80 g m2 Recommended Environment for Best Results Temperature 20 to 30 C Humidity 50 70 Paper Xerox Premier 80 g m2 or Xerox Business 80 g m2 Paper Tray 250 Sheets 80 g m2 ...

Page 159: ...ycled paper Paper Size Letter A4 B5 ISO A5 B6 A6 and Executive Paper Weight 60 to 105 g m2 Maximum paper tray capacity Up to 250 sheets of 80 g m2 plain paper Manual Feed Slot Paper Type Plain paper Recycled paper Transparencies Bond paper Envelopes or Labels Paper Size Width 76 2 to 220 mm Length 116 to 406 4 mm Paper Weight 60 to 163 g m2 Maximum manual feed slot capacity One sheet at a time Pap...

Page 160: ...st Control Automatic Light Dark manual setting Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine 7 7 line mm Photo 7 7 line mm Superfine 15 4 line mm One Touch Dial 8 4 2 Speed Dial 200 stations Groups Up to 8 Broadcasting 258 stations Automatic Redial 3 times at 5 minute intervals Ring Delay 0 1 2 3 4 5 6 7 or 8 rings For UK and Ireland 2 3 4 5 6 7 or 8 rings For South Africa Com...

Page 161: ...r Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 3 Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 4 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution JBIG code Specif...

Page 162: ... Size ADF Width 148 to 215 9 mm ADF Length 148 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Copy Width Max 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 600 600 dpi First Copy Out Time Less than 15 seconds 1 from READY mode ...

Page 163: ...al XP XP Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater WIA Compliant Yes Windows XP Windows Vista Colour Depth 24 bit colour Resolution Up to 19200 19200 dpi interpolated 1 Up to 600 2400 dpi optical 1 From Scanner Glass Up to 600 600 dpi optical 1 From ADF Document Size ADF Width 148 0 to 215 9 mm ADF Length 148 0 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Leng...

Page 164: ...PD file for Windows 2000 Professional Macintosh Printer Driver for Mac OS X 10 2 4 or greater MFC 7840W only BR Script3 PPD file for Mac OS X 10 2 4 or greater Resolution HQ1200 2400 600 dpi 600 300 dpi Print Speed Up to 18 pages minute A4 size 1 MFC 7320 Up to 22 pages minute A4 size 1 MFC 7440N and MFC 7840W First Print Out Time Less than 10 seconds from the Ready state and the standard tray USB...

Page 165: ...net Wireless 802 11 b g MFC 7840W only Intel Pentium II or equivalent 64 MB 256 MB 150 MB 310 MB Windows XP Home 2 4 Windows XP Professional 2 4 128 MB Windows XP Professional x64 Edition 2 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 2 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB 500 MB 500 MB Windows Server 2003 print only via network Pri...

Page 166: ... supported 4 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP Macintosh Operating System Mac OS X 10 2 4 10 4 3 Printing PC Fax send Scanning USB 3 10 100 Base Tx Ethernet Wireless 802 11 b g MFC 7840W only PowerPC G4 G5 PowerPC G3 350MHz 128 MB 256 MB 80 MB 400 MB Mac OS X 10 4 4 or greater PowerPC G4 G5 Intel Core Processor 512 MB 1 GB ...

Page 167: ...ared in accordance with ISO IEC 19752 2 Drum yield is approximate and may vary by type of use Toner Cartridge Life Standard Toner Cartridge TN 2110 Approx 1 500 pages A4 1 High Yield Toner Cartridge TN 2120 Approx 2 600 pages A4 1 Drum Unit DR 2100 Approx 12 000 pages A4 2 ...

Page 168: ...lient TFTP Client and Server SMTP Client APOP LLMNR responder ICMP Web Services TCP IP for IPv6 Turned off as default NDP RA DNS resolver mDNS LPR LPD Custom Raw Port Port9100 IPP FTP Server POP before SMTP SMTP AUTH TELNET SNMPv1 HTTP Server FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMPv6 Web Services Other LLTD responder Network type Ethernet 10 100 BASE TX Auto Negotia...

Page 169: ...rver FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMP Web Services TCP IP for IPv6 Turned off as default NDP RA DNS resolver mDNS LPR LPD Custom Raw Port Port9100 IPP FTP Server POP before SMTP SMTP AUTH TELNET SNMPv1 HTTP Server FTP Client TFTP Client and Server SMTP Client APOP LLMNR responder ICMPv6 Web Services Other LLTD responder Network type IEEE 802 11 b g Wireless L...

Page 170: ... Light Extensible Authentication Protocol has been developed by Cisco Systems Inc and enables the Brother wireless product to associate with access points using CKIP and CMIC encryptions Encryption methods D Encryption is used to secure the data that is sent over the wireless network The Brother machine supports the following encryption methods WEP By using WEP Wired Equivalent Privacy the data is...

Page 171: ...adecimal data e g 71f2234ab56cd709e5412aa2ba WPA PSK WPA2 PSK and TKIP or AES Uses a Pre Shared Key PSK that is 8 or more characters in length up to a maximum of 63 characters LEAP Uses User ID and Password User ID less than 64 characters in length Password less than 32 characters in length Wi Fi Alliance certification D This wireless Ethernet multi function print server is a Wi Fi certified IEEE ...

Page 172: ...ing a button on the wireless LAN router access point and using the menu on the machine you can set up the wireless network and security settings See the User s Guide for your wireless LAN router access point for instructions on how to access one push mode 1 Push Button Configuration Note Routers or access points that support SecureEasySetup Wi Fi Protected Setup or AOSS have the symbols shown belo...

Page 173: ...telephone company in the U K that gives you another phone number on an existing phone line The Brother machine uses the new number to simulate a dedicated fax line Cancel Job Cancels a programmed print job and clears the machine s memory CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Met...

Page 174: ...ed for small print and graphs Greyscale The shades of grey available for copying and faxing photographs Group number A combination of One Touch and Speed Dial numbers that are stored on a One Touch key or in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Journal Period Th...

Page 175: ...he ability to access your machine remotely from a touch tone telephone Resolution The number of vertical and horizontal lines per inch Ring Delay The number of rings before the machine answers in Fax Only and Fax Tel modes Ring Volume Volume setting for the machine s ring Scanning The process of sending an electronic image of a paper document into your computer Search An electronic alphabetical li...

Page 176: ...166 User Settings List A printed report that shows the current settings of the machine Xmit Report Transmission Verification Report A listing for each transmission that shows its date time and number ...

Page 177: ...acintosh See Software User s Guide on the CD ROM ControlCenter3 for Windows See Software User s Guide on the CD ROM Copy contrast 68 72 Enlarge Reduce key 69 enter copy mode 68 keys 8 69 multiple 68 N in 1 page layout 72 out of memory 73 quality 71 single 68 sort ADF only 71 temporary settings 69 using ADF 71 using scanner glass 72 Cordless telephone non Brother 50 Cover page 34 custom comments 34...

Page 178: ...63 telephone line interference 102 sending 21 32 broadcasting 33 cancelling from memory 38 contrast 35 delayed batch 37 delayed fax 37 from ADF 32 from memory dual access 36 from scanner glass 32 manual 38 overseas 37 polled transmit 63 real time transmission 36 resolution 36 telephone line interference 102 Fax Tel mode answering at extension telephones 48 50 easy receive 41 F T ring time double r...

Page 179: ...mended 14 size 15 size of document 152 153 size of paper 150 tray capacity 15 type 15 21 PaperPort 11SE with OCR See Software User s Guide on the CD ROM and Help in the PaperPort 11SE application to access How to Guides PC Fax See Software User s Guide on the CD ROM Polling polled transmit 63 polling receive 62 sequential polling 63 Power failure 130 Print difficulties 89 91 drivers 154 fax from m...

Page 180: ...glass faxing 32 using 20 Scanning See Software User s Guide on the CD ROM Search Speed Dial key 51 54 Secure key 8 Security restricting dialling 29 Secure function lock administrator password 25 Public user 26 restricted users 26 Secure key 8 Setting lock 28 Serial number how to find See inside front cover Shipping the machine 129 Sleep time 23 Sort 71 Speed dial changing 53 setting up 53 using 51...

Page 181: ...hone line 102 maintenance messages on LCD 103 paper jam 110 V Volume setting beeper 22 ring 22 speaker 22 W Windows See Software User s Guide on the CD ROM Wireless Network See Software User s Guide and Network User s Guide on the CD ROM ...

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Page 184: ...This machine is approved for use in the country of purchase only local Brother companies or their dealers will only support machines purchsed in their own countries ...

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