Brother MFC 5490CN - Color Inkjet - All-in-One, Service Manual

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5-1 Confidential
5.1 AT THE USER SITE
5.1.1 Transferring Received FAX Data
When the machine at the user site requires to be repaired, unplugging the power cord from the
electrical outlet for sending the machine for repair will lose received FAX data if left in the
machine.
To prevent such data loss, the service personnel should instruct end users (e.g., by telephone) to
transfer data to another facsimile machine using the procedure below.
Note: The number of files that can be transferred at a time is 99. To transfer 100 files or more,
carry out the following procedure more than one time.
Tip: If there are both color and monochrome data in a file to be transferred, the monochrome
data will be transferred first. If the receiver machine does not support the color function, the
sender machine cannot transfer color data, resulting in an error.
„
Operating Procedure
(1) Connect the machine (that has received data in the memory) to be repaired to the telephone
line.
(2) Switch the machine on.
(3) Press the Menu , Black Start ( Mono Start ), Menu , and Black Start ( Mono Start ) keys in
this order.
The "MAINTENANCE 10" appears on the LCD.
(4) Call up the "MAINTENANCE 53" using the and keys and press the OK key.
The "FAX TRANSFER" appears on the LCD.
(5) To check the number of received files, press the 1 key.
The "1.NO. OF JOBS" appears on the LCD.
Press the OK key, and the number of received files appears, just as "NO. OF. JOBS: 10."
Pressing the Stop/Exit key returns the machine to the "FAX TRANSFER" state.
(6) Select data to transfer as follows.
To transfer the activity report only, press the 2 key.
The "2.ACTIVITY" appears.
To transfer received files together with the activity report, press the 3 key.
The "3.DOCUMENTS" appears. Note that if there is no received file, the "NO
DOCUMENTS" appears.
To transfer the communication list for the latest communication, press the 4 key.
The "4.COM.LIST (NEW)" appears.
To transfer the communication list for last three errors, press the 5 key.
The "5.COM.LIST (ERR3)" appears.