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Brother MFC 5490CN - Color Inkjet - All-in-One, Service Manual

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Brother MFC 5490CN - Color Inkjet - All-in-One Service Manual Download Page 132

4-42

Confidential

4.2.5 Problems Encountered Frequently in the Past

This section lists the four problems most frequently encountered during on-site service in the
past.

- Paper jams
- Error message "MACHINE ERROR 4F"
- Ink-related problems
- Auto document feeder (ADF) failure

[ 1 ] Paper jams

A paper jam may occur not only due to machine malfunction but also to the user's actions.

NOTE:

 In some cases, foreign material that has found its way into the machine without the user

realizing can be the cause of a paper jam. Instruct the user to place nothing on top of the
machine that might fall into it.

NOTE:

 When removing foreign materials from the machine, take special care not to

contaminate or scratch the CR encoder strip. If the encoder strip is contaminated or scratched,
replace it. (Refer to 

Chapter 6, Section 6.1.11

.)

NOTE:

 After removing jammed paper from the machine, be sure to check that no fragment of

paper remains in the machine.

Problems due to the user's actions

Problems due to machine malfunction

Check

Possible causes

Problems that may result

Recording paper

Paper not suited to use with the machine 
was used.

Paper with labels attached, for 
example, may leave labels inside 
the machine.

For foreign materials

Fragments of paper that were left behind 
when previous paper jams occurred.

Foreign materials such as tacks have 
found their way into the machine.

Foreign materials can hinder the 
paper feed.

Check

Possible causes

Problems that may result

Star wheels on star 
wheel support

Star wheels became dislocated when 
paper jam occurred.

Dislocated star wheels can hinder 
paper feed.

Sensors and actuators

Any sensor(s) not working.

If a sensor does not turn on, the 
related roller(s) will not rotate.

Bank ASSY

The bank ASSY is deformed.

A deformed section on the bank 
ASSY can cause double-feeding.

CR encoder strip

The CR encoder strip is stained.

A stained CR encoder strip can 
cause a carriage drive error during 
printing that will stop the printing 
operation.

Bank ASSY

Paper tray

Summary of Contents for MFC 5490CN - Color Inkjet - All-in-One

Page 1: ...ntial Inkjet MFC SERVICE MANUAL MODEL MFC5490CN July 2008 SM FAX096 8CAH11 1 Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times ...

Page 2: ... PageManager is a registered trademark of NewSoft Technology Corporation Microdrive is a trademark of International Business Machines Corporation CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corporation SanDisk is a licensee of the SD and miniSD trademarks xD Picture Card is a trademark of Fujifilm Co Ltd Toshiba Corporation and Olymp...

Page 3: ...he machine is always in the best possible condition for the customer service personnel must adequately understand and apply this manual The table below shows the functional comparison between the models covered by this manual This manual describes the models and their versions destined for major countries The specifications and functions are subject to change depending upon each destination Model ...

Page 4: ...d troubleshooting procedures This will help service personnel pinpoint and repair defective components CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR Describes how to handle data held in the machine to be repaired At the user site if the machine cannot print FAX data received and left in the machine due to the printing mechanism defective the service personnel should instruct the end ...

Page 5: ...ading Labels Shows the location of labels put on some parts and describes the coding information for serial number property data and manufacturing information Appendix 2 Firmware Installation Provides instructions on how to change firmware stored in the flash ROM on the main PCB or load firmware to a new main PCB from the host PC Appendix 3 EEPROM Customizing Codes Provides instructions on how to ...

Page 6: ...ppendix 6 Circuit Diagrams Provides the circuit diagrams of the MJ PCB and power supply PCB Appendix 7 Deletion of Personal Information Provides instructions on how to delete personal information recorded in the machine ...

Page 7: ...v Confidential SAFETY PRECAUTIONS ...

Page 8: ...vi Confidential ...

Page 9: ...vii Confidential ...

Page 10: ...viii Confidential ...

Page 11: ...ix Confidential ...

Page 12: ...x Confidential ...

Page 13: ...xi Confidential ...

Page 14: ...Confidential CHAPTER 1 PARTS NAMES AND FUNCTIONS ...

Page 15: ...apter contains external views and names of components and describes their functions Information about the keys on the control panel is included to help you check operation or make adjustments CONTENTS 1 1 OUTLINE 1 1 1 2 CONTROL PANEL 1 3 1 3 COMPONENTS 1 5 ...

Page 16: ..._BHL9_A4 4 Madia slots for 9 Scanner Cover Scanner Unit 1 ADF document cover ASSY 2 Control Panel 3 Ink cartridge cover 7 Telephone line jack 5 Paper tray 6 Port for PictBridge 8 External telephone line jack PhotoCapture Center USB flash memory drive ...

Page 17: ...Paper will be fed into the machine sheet by sheet 6 Port for PictBridge USB flash memory drive Connect a digital camera with PictBridge to this connector using the USB cable Insert a USB flash memory drive here 7 Telephone line jack Plug in the modular plug on the telephone line here 8 External telephone line jack Plug in the modular plug on the external telephone line here 9 Scanner Cover Scanner...

Page 18: ...1 3 Confidential 1 2 CONTROL PANEL 11 10 8 9 7 1 2 3 4 5 6 ...

Page 19: ...1 4 Confidential ...

Page 20: ...er cover support Control panel ASSY Upper cover Head carriage unit Engine unit PF encoder PCB Registration sensor PCB Flushing box Front cover Lower cover Power supply PCB MJ PS shield unit Paper tray ASSY Ink absorber box Main PCB ASSY Ink refill ASSY Maintenance unit Ink cartridge cover Media module cover COMPONENTS_BHL9_A4 MJ PCB Edge cover L Side cover L Edge cover R Side cover R Jam clear cov...

Page 21: ...Confidential CHAPTER 2 SPECIFICATIONS ...

Page 22: ...hapter lists the specifications of each model which enables you to make a comparison of different models CONTENTS 2 1 GENERAL 2 1 2 1 1 General Specifications 2 1 2 1 2 Paper Specifications 2 3 2 1 3 Printable Area 2 5 2 2 SPECIFICATIONS LIST 2 6 ...

Page 23: ...s x 2 lines x 3 colors Black 47 nozzles x 2 lines x 1 color Liquid Crystal Display LCD Monochrome LCD 16 characters x 2 lines Operating Environment Temperature 10 to 35ºC Humidity 20 to 80 Best Print Quality 68ºF to 91ºF 20ºC to 33ºC Power Source U S A Canada 100 to 120 VAC Europe Asia Oceania 200 to 230 VAC 50 60 Hz Power Consumption Operation 27 W or less Standby 5 5 W or less Power save sleep 4...

Page 24: ... x 490 x 222 mm 17 8 x 19 3 x 8 7 inches With document stopper and paper tray flap opened Weight U S A Canada 9 4 kg 20 7 lb EU 9 6 kg 21 2 lb excluding ink cartridges and accessories 8 7 inches 222 mm 17 3 inches 440 mm 15 7 inches 400 mm 17 8 inches 451 mm 19 3 inches 490 mm 15 9 inches 403 mm ...

Page 25: ...ches Yes JIS B5 182 x 257 mm 7 2 x 10 1 inches Yes A5 148 x 210 mm 5 8 x 8 3 inches Yes Yes A6 105 x 148 mm 4 1 x 5 8 inches Yes Cards Photo 10 x 15 cm 4 x 6 inches Yes Yes Yes Photo 2L 13 x 18 cm 5 x 7 inches Yes Yes Index Card 127 x 203 mm 5 x 8 inches Yes Post Card 1 100 x 148 mm 3 9 x 5 8 inches Yes Post Card 2 Double 148 x 200 mm 5 8 x 7 9 inches Yes Envelopes C5 Envelope 162 x 229 mm 6 4 x 9...

Page 26: ...Paper 64 to 200 g m2 17 to 53 lb 0 08 to 0 25 mm 3 to 10 mil 20 Glossy Paper Up to 220 g m2 Up to 58 lb Up to 0 25 mm Up to 10 mil 20 Cards Photo 4 x 6 Up to 220 g m2 Up to 58 lb Up to 0 25 mm Up to 10 mil 20 Index Card Up to 120 g m2 Up to 32 lb Up to 0 15 mm Up to 6 mil 30 Post Card Up to 200 g m2 Up to 53 lb Up to 0 23 mm Up to 10 mil 30 Envelopes 75 to 95 g m2 20 to 25 lb Up to 0 52 mm Up to 2...

Page 27: ...tial 2 1 3 Printable Area Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3 mm 0 12 inches 3 mm 0 12 inches 3 mm 0 12 inches 3 mm 0 12 inches Envelopes 12 mm 0 47 inches 24 mm 0 95 inches 3 mm 0 12 inches 3 mm 0 12 inches ...

Page 28: ...2 6 Confidential 2 2 SPECIFICATIONS LIST ...

Page 29: ...2 7 Confidential ...

Page 30: ...2 8 Confidential ...

Page 31: ...2 9 Confidential ...

Page 32: ...2 10 Confidential ...

Page 33: ...2 11 Confidential ...

Page 34: ...2 12 Confidential ...

Page 35: ...2 13 Confidential ...

Page 36: ...Confidential CHAPTER 3 THEORY OF OPERATION ...

Page 37: ...arriage unit 3 12 4 Ink cartridges 3 19 5 Ink refill assembly 3 22 6 Ink supply tubes 3 23 3 2 2 2 Head maintenance mechanism 3 24 1 Overview 3 24 2 Maintenance unit components 3 25 3 Mechanisms constituting the head maintenance mechanism 3 27 4 Power transmission route to the head maintenance mechanism and motor rotational direction 3 32 5 Purge types ink usage purge counts and purge codes 3 35 6...

Page 38: ...iage unit Carriage PCB with head flat cables Carriage motor Ink refill ASSY Maintenance unit Host Compact Flash Memory Stick SD Memory Card xD Picture Card Paper feed motor ASF motor LAN interface LAN Control panel Overview_BHL9_A4 MJ PCB Line Scanner unit CIS unit CIS motor Speaker ADF unit ADF motor SDAA Digital camera with PictBridge USB interface USB flash memory drive Monochrome LCD ...

Page 39: ... encoders PF encoder ASF encoder and CR encoder various sensors and two thermistors Scanner Mechanism Printing Mechanism Ink supply and ink jet mechanism head maintenance mechanism and carriage drive mechanism Left Right Document path for ADF scanning Document for flat bed scanning BHL9_A4_ADF_1 Front Rear Carriage drive mechanism Ink supply and ink jet mechanism Head maintenance mechanism 3_01_BH...

Page 40: ...3 3 Confidential Paper pulling in registration feeding and ejecting mechanisms Recording paper path Front Rear 3_02_BHmini9 Recording paper path in the paper tray ...

Page 41: ...ction 3 2 2 3 Carriage motor DC motor Paper pulling in registration feeding and ejecting mechanisms See Section 3 2 2 4 ASF motor DC motor Paper feed motor DC motor Encoders See Section 3 2 3 Paper feed motor encoder PF encoder ASF motor encoder ASF encoder Carriage motor encoder CR encoder Sensors See Section 3 2 3 Document front sensor Document rear sensor Scanner cover sensor Ink cartridge cove...

Page 42: ...ext page shows the components making up the ADF document pull in roller document separation roller document feed rollers document ejection rollers ADF motor and document front and rear sensors For further details on the sensors see Section 3 2 3 Document cover ADF unit ADF document cover ASSY White reference film CIS drive assembly CIS motor CIS unit CIS rail Scanner top cover CIS drive belt CIS f...

Page 43: ... the ADF detects a document Left Right BHL9_A4_ADF_2 Document path for ADF scanning CIS unit Document rear sensor actuator Document pressure bar Document pressure rollers 2 ADF parts Pinch rollers Document front sensor actuator ADF motor Document feed rollers Document pressure rollers 1 Document separation roller Document pull in roller Document ejection rollers Document support Document for flat ...

Page 44: ...nit moves under stationary document The user lifts the document cover places a page or open book face down with the left and top edges fitting on the left and top guidelines on the glass plate and closes the document cover The CIS drive mechanism details below operates for each scanning command executed The CIS unit first moves to the white reference film for white level compensation It then moves...

Page 45: ... collects air bubbles that result from pressure changes on the ink To keep the optimum head performance the head maintenance mechanism shown on page 3 34 uses the rotational torque of the ASF motor to cap the head nozzles in order to prevent them from drying up It also uses the rotational torque of the paper feed motor to purge for removing air bubbles from the head carriage unit and wipe off any ...

Page 46: ...f the maintenance unit Clutch gears L and R shown on page 3 42 Clutch gear L switches the transmission route of the ASF motor rotation between the paper pulling in mechanism and the head capping carriage lock mechanisms Clutch gear R transmits the rotational torque of the paper feed motor to the purge gear for purge air removing and head wiper mechanisms ASF rotary encoder This generates a signal ...

Page 47: ... unit below The four ink cartridges black yellow cyan and magenta are mounted on the ink refill assembly For further details see 4 Ink cartridges below The ink refill assembly secures the ink cartridges and connects them to the corresponding ink supply tubes For further details see 5 Ink refill assembly below The ink supply tubes supply the head carriage unit with ink fed from the ink cartridges v...

Page 48: ...k both air and ink through the ink supply tubes Leaving too long interval between this priming and actual use however risks air bubbles increased viscosity and other quality issues with the ink in the supply tubes Before using this machine for the first time therefore this machine automatically replaces the ink supply path contents with fresh ink using an initial purge a repeat of this priming ope...

Page 49: ...owever because of the nature of piezoelectric materials fluctuation in manufacturing accuracy and other factors The front end therefore leaves the production line with head property labels giving property data The manufacturer writes this property data to the EEPROM on the main PCB incorporating this unit Based on the property data of the front end the processor drives piezoelectric ceramic actuat...

Page 50: ...ves foreign materials from the ink Metal plates These form the head nozzle pressure chambers ink flow paths and manifolds Nozzle plate This plate has a total of 376 nozzles 47 nozzles x 2 lines staggered x 4 rows black yellow cyan and magenta Head driver This flexible circuit board holds the piezoelectric driver chip Nozzle array head bottom plate viewed from the top Nozzle Magenta Cyan Paper feed...

Page 51: ...perpendicular to that surface Drive signals removing this voltage for specific channel electrodes allow the piezoelectric elements to return to their original shape sucking ink into the corresponding channels Reapplying the bias voltage stretches the elements once again applying pressure to the ink spraying it from the head nozzle The ink drop hits the paper on the platen forming a dot Pressure ch...

Page 52: ... or lowering the pressure in the right chamber Air vent unit At regular scheduled intervals this vents any air bubbles that have accumulated in the damper assemblies The air vent rods in the maintenance unit push up the shut off valves opening the air vent flow paths Damper ASSY Yellow Shut off valves Air vent unit Air vent cap Damper ASSY Cyan Damper ASSY Black Damper ASSY Magenta Right chamber R...

Page 53: ...id ink contains trace amounts of air These molecules coalesce into air bubbles as the piezoelectric ceramic actuators vary the pressure on the ink in the ink jet head channel See the illustration on page 3 13 Removing as many of these bubbles as possible before the ink reaches the ink jet head is essential to maintaining proper print quality The above illustration shows how the damper assemblies p...

Page 54: ...the bubble is always constant but the boundary surface area decreases or increases when the bubble contracts or expands respectively That is when the pressure becomes high the bubble contracts so that the amount of air moving from the bubble to the ink decreases in proportion to the boundary surface area decreased On the contrary when the pressure becomes low the bubble expands so that the amount ...

Page 55: ...ctuators and thus degrading ink jet performance The above illustration shows an example of an extremely large air bubble reaching the head nozzle from the channel ink flow path the dotted line the changes resulting from applying a voltage to the laminated electrode expanding the piezoelectric ceramic actuator Note how contraction of the air bubble absorbs the pressure from the piezoelectric cerami...

Page 56: ...turing process prevents such air bubbles with a step deaeration that removes air from the ink before injection into the cartridge Vacuum packaging then prevents air contamination during shipping and storage Pigment based ink This machine uses dye based inks for colors and pigment based ink for black Using the pigment based black ink reduces fuzziness from print character outlines boosts resolution...

Page 57: ...c valve D ink supply port at almost the same timing causing backflow of ink from the ink supply port The backflow of ink could temporarily affect the performance of the ink jet mechanism so conventional machines automatically perform a purge operation after replacement of an ink cartridge To prevent the backflow of ink a new ink cartridge has a protective cap as shown below Turning the knob of the...

Page 58: ... is ink As the ink level in the ink cartridge drops however the float falls eventually moving the sensor actuator out of the beam Light hitting the sensor outputs the ink near empty signal to the controller that shows the Ink low message and activates a firmware counter tracking ink usage during ink jet printing purges and other operations When this counter reaches a predetermined limit the firmwa...

Page 59: ...fill assembly Ink refill case Ink empty sensor PCB Ink empty sensors Cartridge lock levers 3_07 Ink refill base 3_08 Ink foam case Ink cartridge detection sensor PCB Ink cartridge detection sensors Ink foam Ink refill base foam ...

Page 60: ...ensor actuator blocking the light beam to an ink empty sensor indicates that there is ink in the ink cartridge When ink runs low the actuator moves out of the beam activating the sensor Ink near empty and showing the Ink low message If any of the ink cartridges is replaced with the one having different ink volume when the machine power is OFF the corresponding ink cartridge detection sensor and in...

Page 61: ...nce unit has the following mechanisms Head capping mechanism See page 3 27 Carriage lock mechanism See page 3 27 Purge mechanism See page 3 28 Air removing mechanism See page 3 30 Head wiper mechanism See page 3 31 The ink absorber box absorbs the ink sucked out by purge operations Engine unit Paper feed motor Head carriage unit Flushing box Ink supply tubes Ink refill assembly Ink absorber box Ma...

Page 62: ...tion so that the head cap unit protects the head nozzles Purge gear and purge bevel gear These gears transmit the rotational torque of the paper feed motor via the clutch gear R to the planetary arm See 4 Power transmission route to the head maintenance mechanism and motor rotational direction Planetary arm This switches the rotational torque of the paper feed motor transmitted via the purge gear ...

Page 63: ...in the damper assemblies in the back end of the head carriage unit During air venting with the tube pump the air vent cap fits tightly over the air vent unit in the head carriage unit so that the negative pressure applies to the air vent unit Pushing up the air vent rods opens the shut off valves inside the air vent unit removing air bubbles trapped in the damper assemblies For the air vent unit s...

Page 64: ...so that the clutch gear L engages with the cap lift cam gear purge mode Driving the ASF motor rotates the cap lift cam so that the cap lift arm raises the head cap holder fitting it tightly over the head nozzle surface 2 Carriage lock mechanism This mechanism locks the head carriage unit to prevent the head nozzles from getting out of the head cap unit accidentally due to external vibration or imp...

Page 65: ...n position Next the paper feed motor reverses to activate the tube pump producing negative pressure to drain the air and old ink from the head nozzles and channels into the ink absorber box Purge cam Pump switching unit Purge bevel gear Main drain tube Tube pump Planetary arm Air vent tube Main drain tube Black drain tube Color drain tube Main drain tube 3_14 Cap lift cam gear ASF changeover gear ...

Page 66: ... atmospheric pressure 3 2 Draining ink The tube pump consists of a pump gear and tube roller As the pump gear rotates the tube roller on its circumference squeezes the main drain tube looped around the pump gear forcing its content toward the ink absorber box and creating negative pressure For details about the power transmission route to the head maintenance mechanism see 4 below Head cap for bla...

Page 67: ...ve pressure from the tube pump removes air trapped in the damper assemblies Purge gear Maintenance unit Air vent rod for black ink Air vent rods for color ink Air vent cap Slide cam for color ink Purge cam Slide cam for black ink 3_16 Cap lift cam gear ASF changeover gear Damper ASSY Yellow Shut off valves Air vent unit Air vent cap Damper ASSY Cyan Damper ASSY Black Damper ASSY Magenta Right cham...

Page 68: ...ter the purge operation the purge cam pushes up the head wiper wiping off any ink remaining on the head nozzle surface as the head carriage unit moves from right to left Head wiper Purge cam 3_15 Purge gear Cap lift cam gear ASF changeover gear ...

Page 69: ...age lock mechanisms See page 3 34 for the related components Paper feed motor Maintenance unit purge air removing and head wiper mechanisms As shown on the next page the paper feed motor drives the PF roller gear L that rotates the paper feed roller At the right end of the roller is the PF roller gear R that always meshes with the clutch gear R When the mode switching lever is in the left position...

Page 70: ...r Always engaged with PF roller gear R Mode switching lever PF roller gear R Purge bevel gear Purge gear Planet gear Cap lift cam gear Paper feed roller Front ASF motor holder ASSY Paper feed motor PF roller gear L 3_17_BHL9 PF roller gear R Clutch gear L Clutch gear R ASF motor Maintenance unit ...

Page 71: ...cap unit Head cap holder ASF motor holder ASSY Air vent cap Air vent rods Head wiper Cap lift cam Cap lift cam gear ASF changeover gear ASF motor gear Cap lift cam Purge gear Purge bevel gear Tube pump Planetary arm Purge cam Cap lift cam gear ASF changeover gear Clutch gears L R Idle gear 16 ASF maintenance drive gear 3_18 Pump switching unit Planet gear ASF motor holder ASSY Maintenance unit ...

Page 72: ...e below This is a specially prepared purge for eradicating mixed color inks Black 2 697 ml Per color 2 620 ml Black 122 3 colors 366 0 Normal purge This purge operation removes dried ink sticking to the head nozzles Black 0 150 ml Per color 0 130 ml Black 7 3 colors 19 1 Periodical reset purge This purge operation removes air bubbles that have accumulated in the ink supply tubes Black 0 471 ml Per...

Page 73: ... machines and ambient environmental conditions The numbers of printable pages per ink cartridge listed above are typical values under ordinary conditions Note Values given in the above tables are as of June 2008 Ink Cartridge Type Contents Usable Portion 1 Starter and bundled cartridges Black ink cartridge Standard type 11 7 ml Approx 10 49 ml Color ink cartridges 6 65 ml Approx 5 64 ml Spare ink ...

Page 74: ...on the top of the head carriage unit scans the CR encoder strip above the CR support chassis to monitor the current head position relative to the home position The controller uses this signal for robust control ensuring uniform speed The CR encoder strip is a clear film striped in a 1 150 inch cycle It offers a choice of three travel speeds of the head carriage unit 57 7 43 3 and 21 7 ips to match...

Page 75: ...head carriage unit to the CR support chassis The rib acts as a pivot for the slider s damping springs pressing the head carriage unit to the rear Slider L has a head skew adjuster knob that shifts the slider back and forth adjusting the angle of this backward pressure Rotating the head skew adjuster knob tilts the entire head carriage unit thus adjusting the head nozzle vertical angle relative to ...

Page 76: ...tched by hitting against the stoppers at the right and left ends of the CR guide rail and CR support chassis For thick paper and envelopes and other types of paper The machine adjusts the distance from the platen to the head carriage unit to 2 3 mm for thick paper and envelopes and 1 6 mm for other types of paper in order to keep the distance a constant For thick paper and envelopes For other type...

Page 77: ...etting on the machine controls the slider cams to determine the height of the head carriage unit Controlled by Adjustment for Thick paper and envelopes Other types of paper Printer driver in printing from the PC Yes Yes Paper type setting in copying and printing via PhotoCapture Center No Yes ...

Page 78: ...passes under the head carriage unit for printing and finally comes out onto the top of the paper tray cover The machine supports two paper feed modes normal SF mode and high speed feed mode Depending upon the selected print quality either of these two modes applies as listed below Print Quality Fast Normal Other quality Paper Feed Mode High speed feed mode Normal SF mode Recording paper path Recor...

Page 79: ...er pull in rollers The rotational torque of the paper feed motor is transmitted via the PF roller gear L to the paper feed roller that advances paper to the printing start position Right position Purge mode Left position ASF mode Mode switching lever ASF motor Idle gear 16 Clutch gear L ASF changeover gear ASF idle gears 17 Paper pull in gear shaft Purge gear Mode switching lever ASF motor holder ...

Page 80: ...de_BHmini9_E Normal SF mode High speed feed mode Purge mode ASF motor ASF maintenance drive gear Idle gear 16 Clutch gear L Paper feed motor PF roller gear L Paper feed roller Gear train in the paper pull in roller holder Paper pull in rollers ASF changeover gear Cap lift cam gear ASF idle gears two pieces Paper pull in gear shaft Cap lift cam Cap lift arm Head cap holder Purge mechanism Air remov...

Page 81: ...that rotates in the forward direction to eject the paper printed High speed feed mode 1st stage Just as in the normal SF mode the clockwise rotation of the ASF motor pulls in a sheet of paper loaded in the paper tray The difference from the normal SF mode is that the paper feed motor also rotates clockwise at the same time as the ASF motor The paper feed roller rotates in the forward direction 2nd...

Page 82: ... range to wait for the leading edge of the paper to come They move in synchronization with the leading edge of the paper advancing When they reach the downstream limit they return to the home position This is a sequence of the movable rib operation Synchronization with trailing edge of paper When the registration sensor detects the trailing edge of the paper the motor further feeds the paper for t...

Page 83: ...precision paper positioning during printing This signal also determines the motor parameters for rapidly and precisely positioning the paper Fixed speed paper feed This operation rotates the paper feed roller to feed the paper at a constant speed regardless of load fluctuations The primary application is ejecting paper when printing is complete in other words in situations where precision stop pos...

Page 84: ...per jam occurs preventing stains on the platen and the back side of paper The head thermistor detects the temperature inside the head carriage unit According to the sensor information the controller adjusts the head driver to compensate for changes in ink viscosity Sensor Name Sensor Type Location Document front sensor Photosensor On the document front sensor PCB in the ADF unit Document rear sens...

Page 85: ...lly blocks the light path to indicate the presence of ink When ink runs low near empty state the arm moves out of the beam activating the sensor The Ink low message appears There are four ink cartridge detection sensors one for each color The sensor detects whether an ink cartridge is loaded The ON timing of the ink cartridge detection sensor and ink empty sensor enables the controller to discrimi...

Page 86: ...CR encoder strip Head carriage unit Ink empty sensors Ink cartridge detection sensors Ink cartridge detection sensor PCB Ink cartridge cover sensor actuator Control Panel PCB Control Panel PCB Scanner cover sensor actuator Purge cam switch Maintenance unit ASF encoder sensor PCB ASF encoder sensor ASF encoder disk Cap lift cam switch CR encoder sensor Carriage PCB on which the head thermistor is a...

Page 87: ...otor driver Stepping motor driver Ink empty sensor PCB Ink empty sensors Purge cam switch Cap lift cam switch Maintenance unit ADF motor ADF unit Document rear sensor Stepping motor driver PF encoder PCB PF encoder sensor Registration sensor PCB 7 wire 2 wire 5 wire 5 wire PictBridge USB Registration sensor 4 wire 3 wire Digital camera USB flash memory drive Casing internal temperature thermistor ...

Page 88: ...Confidential CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING ...

Page 89: ...essages 4 7 4 1 2 Communications Errors 4 24 4 2 TROUBLESHOOTING 4 31 4 2 1 Introduction 4 31 4 2 2 Precautions 4 31 4 2 3 Checking Prior to Troubleshooting 4 31 4 2 4 Troubleshooting Based on Problem Type 4 33 1 Control panel and LCD problems 4 33 2 FAX problems 4 33 3 Communications problems 4 33 4 Paper document feeding problems 4 34 5 Print image problems 4 35 6 PC driven printing problems 4 4...

Page 90: ...Confidential 4 Print head mechanism 4 48 5 Sheet feeder SF mechanism 4 49 6 Paper feeding mechanism 4 49 7 Speaker 4 49 8 Control panel 4 50 9 PCBs 4 50 10 Adjustments data in the memories 4 51 ...

Page 91: ...ipment Errors If an equipment error occurs the machine emits an audible alarm five short beeps twice and shows the error message on the LCD For the error messages see 1 below To display detailed error information use Function code 82 described in Chapter 9 Section 9 4 26 that is make the machine enter the maintenance mode and then press the 8 and 2 keys Following the MACHINE ERROR one of the error...

Page 92: ...es you print Copying If the paper type is set to Plain Paper or Inkjet Paper you can make copies in black white Faxing If the paper type is set to Plain Paper Inkjet Paper or Transparency the machine will receive and print faxes in black white If a sending machine has a color fax the machine s handshake will ask that the fax be sent as black white If the paper type is set to Other Glossy or Brothe...

Page 93: ...achine from the power for several minutes then reconnect it Close Ink Cover The ink cartridge cover is not completely closed Firmly close the ink cartridge cover until it clicks Comm Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem continues call the telephone company and ask them to check your telepho...

Page 94: ... cold Allow the machine to warm up Media Error The memory card is either corrupted improperly formatted or there is a problem with the memory card Put the card firmly into the slot again to make sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB flash memor...

Page 95: ...Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again Paper Jam Paper is jammed in the machine Remove the jammed paper Make sure the paper length guide is set to the paper size Print Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and look inside the m...

Page 96: ...n Off to turn the machine off and then on again Unusable Device Please Disconnect USB Device A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface For more information visit us at http solutions brother com Unplug the device from the USB direct interface Wrong Paper Size Paper is not the correct size Check that the machine s Paper Size setting ...

Page 97: ...identify the ink cartridge loaded because the signal values detected by the corresponding ink empty sensor and ink cartridge detection sensor are different from the specified values Ink cartridge not loaded correctly Ink cartridge loaded after the ink cartridge cover has been left open for 10 min utes or more Ink cartridge replaced when the power is OFF Ink cartridge loaded very quickly Ink cartri...

Page 98: ...k cartridge Ink cartridge broken Replace the ink cartridge Ink cartridge detection sensor defective Replace the ink refill ASSY Ink cartridge detection sensor PCB defective Main PCB defective Replace the main PCB 2E Not used 2F Ink cartridge cover opened Ink cartridge cover sensor carbon switch defective Replace the control panel PCB Ink cartridge cover s tab broken Replace the ink cartridge cover...

Page 99: ...cording error related to ASF motor paper feed motor and carriage motor ASF encoder disk PF encoder disk or CR encoder strip stained or scratched Replace the ASF motor ASSY PF encoder disk or CR encoder strip ASF PF or CR encoder defective Replace the ASF motor ASSY PF encoder PCB or carriage PCB ASF PF or CR motor defective Check the ASF motor paper feed motor and carriage motor then replace the d...

Page 100: ...cables Head flat cables broken Replace the carriage PCB ASSY Carriage head flat cable broken Replace the head carriage unit Head carriage unit broken Main PCB defective Replace the main PCB 45 Not used 46 The number of performed purge sequences has reached the limit The ink absorber box may be filled with drained ink Purge counter overflown Replace both the ink absorber box and flushing box and re...

Page 101: ...within the specified period in the self diagnosis Piezoelectric ceramic actuator defective Cracks or rare short Replace the carriage PCB ASSY Replace the head carriage unit Main PCB defective Replace the main PCB 50 51 The purge cam switch does not come ON or OFF even after the purge cam has been driven by the specified number of pulses Planetary arm assembly not engaged correctly Set the maintena...

Page 102: ...ace the engine unit Main PCB defective Replace the main PCB 53 56 Not used 57 The head carriage unit does not return to the home position capping position Head cap unit head wiper or other parts on the maintenance unit interfering with the head carriage unit Set these parts back into place If any part on the maintenance unit does not operate smoothly replace the unit ASF motor defective Replace th...

Page 103: ... broken Paper feed motor defective Replace the engine unit PF roller gear L broken Engine unit defective Main PCB defective Replace the main PCB Power supply PCB defective Replace the power supply PCB 5C Not used 5D Current protection for the driver IC activated when the purge cam was being driven The driving current has exceeded the limit due to an abnormal load applied to the maintenance unit Re...

Page 104: ...scanner cover scanner unit Paper feed motor defective Replace the engine unit Main PCB defective Replace the main PCB 6D 6E Not used 6F ASF motor does not stop at the intended timing Malfunction caused by overload Open and close the scanner cover scanner unit Unplug and plug the AC cord Relevant motor harness not connected correctly Correct the connection ASF encoder sensor defective Replace the A...

Page 105: ...ove foreign materials and clean the mechanism ASF encoder sensor defective Replace the ASF motor ASSY ASF motor defective Cap lift cam switch defective Replace the maintenance unit Main PCB defective Replace the main PCB 7B 7C Not used 7D Current protection for the driver IC activated when the cap lift cam was being driven Foreign materials in the head capping mechanism Remove foreign materials an...

Page 106: ...er smaller than the specified size loaded in the paper tray Load the correct size of paper Press the Color Start or Black Start key Paper width sensor not adjusted Adjust the margin for borderless printing with Function code 66 in the maintenance mode Paper width sensor defective Replace the carriage PCB ASSY Main PCB defective Replace the main PCB 82 Recording paper jam in paper pull in operation...

Page 107: ...he paper tray Reload paper Bank ASSY deformed Replace the bank ASSY Registration sensor actuator unhooked Set the registration sensor actuator into place Registration sensor actuator defective Replace the registration sensor actuator Main PCB defective Replace the main PCB Registration sensor defective Replace the PF encoder registration sensor harness unit Bank ASSY Paper Correct Wrong Bank ASSY ...

Page 108: ...tor defective Replace the engine unit The paper ejection roller does not rotate correctly Main PCB defective Replace the main PCB 85 87 Not used 88 Recording paper jam Even after paper pulling in operation the registration sensor is still OFF Jam clear cover not closed correctly Close the jam clear cover correctly Registration sensor harness not connected correctly Correct the connection Bank ASSY...

Page 109: ... s PF encoder disk stained or scratched Replace the PF encoder disk PF encoder sensor defective Replace the PF encoder registration sensor harness unit Paper feed motor defective Replace the engine unit Main PCB defective Replace the main PCB 8C Current protection for the driver IC activated in paper feeding operation The driving current has exceeded the limit due to an abnormal load applied to th...

Page 110: ...During scanning or ejecting a document of 90 cm or longer is detected Document jam Remove the jammed document Foreign materials in the machine Remove foreign materials Document rear sensor actuator caught on the surrounding parts Correct the surrounding parts on which the actuator caught Document rear sensor broken Replace the document sensor PCB Document ejection roller defective or not rotating ...

Page 111: ... CIS type mounted and enter the new CIS type into the EEPROM with Function code 59 in the maintenance mode Refer to Chapter 9 Section 9 4 16 A8 Color parameter matching error Used for monitoring bugs at the factory Install the latest firmware A9 AE Not used AF CIS positioning error CIS flat cable broken or not connected properly Correct the cable connection Replace the scanner cover scanner unit C...

Page 112: ...s not registered correctly Transfer MAC address from the WLAN PCB to the main PCB E4 Not used E5 Write error in EEPROM on the cordless PCB 4 The base ID code and cordless handset ID code registered are mismatched Reregister the cordless handset ID code Replace the cordless handset Replace the cordless PCB E6 Write error in EEPROM Main PCB defective Replace the main PCB E7 No communication between ...

Page 113: ...ch panel initialization failure at the time of power ON 1 Touch panel in contact with something during initialization at the time of power ON Clean the touch panel then turn the machine off and then on again Touch panel defective Replace the LCD unit Touch panel PCB defective Main PCB defective Replace the main PCB EE F6 Not used F7 Media module detection failure 2 Main PCB defective Replace the m...

Page 114: ...If a communications error occurs the machine emits an audible alarm intermittent beeping for approximately 4 seconds displays the corresponding error message and prints out the transmission verification report if the machine is in sending operation ...

Page 115: ...mote station in sending 11 10 Unobtainable tone detected after dialing 17 07 No response from the calling station in receiving Code 1 Code 2 Causes 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 milliseconds or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more received 20 06 CRC error in answerback 20 07 Err...

Page 116: ...tion or its password switch OFF 32 11 Remote terminal not equipped with or not ready for confidential mailbox function 32 12 Remote terminal not equipped with or not ready for relay broadcasting function 32 13 No confidential mail in the remote terminal 32 14 The available memory space of the remote terminal is less than that required for reception of the confidential or relay broad casting instru...

Page 117: ...al recording width requested 40 05 ECM requested although not allowed 40 06 Polled while not ready 40 07 No document to send when polled 40 10 Nation code or manufacturer code not coincident 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected 40 20 Invalid full color mode requested Code 1 Code 2 Causes 50 01 Vertical resolution capabi...

Page 118: ...ansmission reception Code 1 Code 2 Causes 63 01 Password plus lower 4 digits of telephone number not coincident 63 02 Password not coincident 63 03 Polling ID not coincident Code 1 Code 2 Causes 74 DCN received Code 1 Code 2 Causes 80 01 Fallback impossible ...

Page 119: ...cond time out A0 12 Receive buffer full during operation except receiving into memory A0 13 Decoding error continued on 500 lines A0 14 Decoding error continued for 10 seconds A0 15 Time out 13 seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds AA 18 Receive buffer full during receiving ...

Page 120: ... polling even during turn around transmission due to call reservation B0 04 PC interface error BF 01 Communication canceled by pressing the STOP key before establishment of FAX communication BF 02 Communication canceled by pressing the STOP key after establishment of FAX communication BF 03 Transmission canceled due to a scanning error caused by no document or document feed problem in ADF scanning...

Page 121: ... touch a metal portion of the machine to discharge static electricity charged in your body When transporting PCBs be sure to wrap them in conductive sheets When replacing the head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables After repairing the defective section be sure to check again if the re...

Page 122: ...aper is used 2 The recording paper is not dampened Ink cartridges 1 Check that all of four ink cartridges are loaded Head carriage unit 1 Repeat the purge operation Function code 76 several times Refer to Chapter 9 Section 9 4 24 2 Clean the print surface of the head carriage unit ...

Page 123: ...l panel inoperative Panel main harness Control panel PCB Rubber keypads Main PCB Problem Check 1 No faxes will be able to be sent Rubber keypads Control panel PCB Main PCB MJ PCB 2 Speed dialing will not work Ordinary dialing function If it works normally check the main PCB if not refer to item 1 above 3 Dial does not switch between tone and pulse Main PCB 4 The ringer does not sound Speaker Main ...

Page 124: ... related gears Document sensor PCB Main PCB 3 Document double feeding ADF parts 4 Document jam Document rear sensor actuator Foreign materials in the document path Sensors by using Function code 32 in the maintenance mode Refer to Chapter 9 Section 9 4 9 ADF motor Main PCB 5 Recording paper not fed Paper pull in roller holder Base pad in the paper tray Jam clear cover PF related gears Main PCB Pap...

Page 125: ...ly blank All black Random color Light Dark Straight vertical stripes Blurred vertical stripes White vertical streaks Ink splash Ink splash Print edges not aligned Random missing dots White horizontal streaks Stained leading edge of recording paper Overlapping lines over the whole page Separated lines over the whole page Overlapping lines at the trailing edge of the recording paper Separated lines ...

Page 126: ...ation Check the connection of the head flat cables on the main PCB If either of those cables is broken or damaged replace it Check the head property data Refer to Chapter 9 Section 9 4 20 Replace the head carriage unit Replace the main PCB Clean the head caps and wiper of the maintenance unit with a Rubycel stick For the cleaning procedure refer to Chapter 8 Section 8 2 CLEANING THE MAINTENANCE UN...

Page 127: ...ral times to remove dust or air bubbles from its nozzles If the problem persists replace the head carriage unit Refer to Chapter 9 Section 9 4 24 Check the following components Ink cartridges Head carriage unit and carriage PCB ASSY Main PCB Power supply PCB Head property data Refer to Chapter 9 Section 9 4 20 Maintenance unit 6 Straight or blurred black or white vertical stripes Scanner Check the...

Page 128: ... strip is not hooked properly correct it Correct the positioning error of the head carriage unit Refer to Chapter 7 Section 7 2 4 Check the height adjustment mechanism of the head carriage unit Refer to Chapter 3 Section 3 2 2 3 If the head platen gap offset is enabled with assurance mode switch AMS 02 Function code 88 align the vertical print lines Function code 65 Refer to Chapter 9 Sections 9 4...

Page 129: ...ad carriage unit is set into place Check the height adjustment mechanism of the head carriage unit Refer to Chapter 3 Section 3 2 2 3 If the head platen gap offset is enabled with assurance mode switch AMS 02 Function code 88 align the vertical print lines Function code 65 Refer to Chapter 9 Sections 9 4 28 and 9 4 18 12 Overlapping or separated lines over the whole page Adjust the paper feeding c...

Page 130: ... the head carriage unit with Function code 63 in the maintenance mode Refer to Chapter 7 Section 7 2 4 Replace the PF encoder disk Replace the PF encoder PCB 15 Stains in the center of or over the whole page of the recording paper Use the specified type of paper Do not use short grain paper Enable the secure paper feed mode referring to the USER S GUIDE Problem Action to be taken 1 PC driven print...

Page 131: ... card Images stored in the memory card are in EXIF2 0 compliant JPEG file format having extension JPG Main PCB 2 More than one memory card cannot be recognized The machine can recognize only a single memory card at a time even if it has two cards in the two slots Only the first inserted one can be recognized If only a single memory card is inserted refer to item 1 above 3 Media printing is impossi...

Page 132: ...ment of paper remains in the machine Problems due to the user s actions Problems due to machine malfunction Check Possible causes Problems that may result Recording paper Paper not suited to use with the machine was used Paper with labels attached for example may leave labels inside the machine For foreign materials Fragments of paper that were left behind when previous paper jams occurred Foreign...

Page 133: ...to drive the head carriage unit Voltage detection circuit defective The head drive voltage drops from the high to low level in an abnormally short period The head drive voltage becomes too high or low Carriage PCB Head power circuit insulation failure Check Possible causes Problems that may result Ink cartridges Ink cartridges are not inserted fully into the ink refill ASSY One or more of the ink ...

Page 134: ...eck Possible causes Problems that may result ADF The spring plates of the ADF parts are deformed A document will stop halfway through feeding The ADF parts are deformed or worn Two or more sheets of documents will be fed through at once Document front sensor The document front sensor is defective The document front sensor actuator is deformed No document will be drawn in or recognized by the machi...

Page 135: ...ponent Result Error codes ADF motor Document will not be able to be fed Document feed roller Documents will jam Documents will skew Documents will not be able to be fed A2 A3 Separation pad Two or more sheets of documents will be fed at once Document front sensor actuator Document draw in operation will not start even though documents have been set A3 Document rear sensor actuator Document draw in...

Page 136: ...el offset data level error for scanning Gain control data level error for scanning Scan area right left edge detection error Horizontal scanning edge reduction enlargement detection error in scanning area setting White black level data error Scan starting edge detection error BD AF CIS flat cable When the power is turned on the Init Unable AF appears on the LCD AF Scanner drive unit When the power...

Page 137: ... Unable 3 appears on the LCD The following image may appear on the printout 30 31 32 33 CR encoder strip The head carriage unit will not be able to travel normally Any of the following images may appear on the printout 30 31 32 33 Ink cartridge PCB The Cannot Print message will appear even though there is ink Even though the ink has run out the Cannot Print message will not appear 26 27 28 29 Pape...

Page 138: ...tube pump will not draw out ink from the head nozzles Purge cam switch The purge cam switch will not detect the purge cam ON OFF timing 50 51 52 Cap lift cam switch The cap lift cam switch will not detect the ON OFF timing of the cap lift cam 70 71 72 Defective component Result Error codes Head carriage unit and carriage PCB ASSY Any of the following images may appear on the printout ...

Page 139: ...ponent Result Error codes Paper feed roller Paper ejection roller If the paper feed roller or paper ejection roller is defective it is necessary to replace the engine unit Any of the following images may appear on the printout PF encoder disk PF encoder sensor The following image may appear on the printout Defective component Result Error codes Speaker No key clicks will be heard The ringer will n...

Page 140: ...Copying will not be possible PC driven printing will not be possible Scanning will not be possible The machine will not be able to be turned on Any of the following images may appear on the printout The ringer will not sound MJ PCB No faxes will be able to be sent No phone calls will be able to be made The ringer will not sound No tone will be detected The machine will not be able to switch to the...

Page 141: ...ction 9 4 20 Correction of head positioning error Any of the following images may appear on the printout Chapter 7 Section 7 2 4 Updating of the paper feeding correction value for the paper feed roller paper ejection roller Function code 58 Any of the following images may appear on the printout Chapter 7 Section 7 2 5 Chapter 9 Section 9 4 15 Setting of the CIS scanner area The white and black lev...

Page 142: ...Confidential CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR ...

Page 143: ...ct the end user to follow the transfer procedure given in this chapter to transfer the FAX data to another machine before sending the machine for repair At the service site the service personnel should back up the machine information and user data held in the machine into an external memory for restoration after repair using the backup procedure given in this chapter CONTENTS 5 1 AT THE USER SITE ...

Page 144: ...achine that has received data in the memory to be repaired to the telephone line 2 Switch the machine on 3 Press the Menu Black Start Mono Start Menu and Black Start Mono Start keys in this order The MAINTENANCE 10 appears on the LCD 4 Call up the MAINTENANCE 53 using the and keys and press the OK key The FAX TRANSFER appears on the LCD 5 To check the number of received files press the 1 key The 1...

Page 145: ...and press the OK key again Note Be sure to type the telephone number with the numerical keys No speed dialing is allowed in this procedure The machine displays the ACCEPTED for approx two seconds and starts dialing to transfer data The machine automatically returns to the standby state No station ID will be attached A cover page and end page as shown on the next page will be automatically attached...

Page 146: ...on ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Error code 1 Error code 2 Error code 3 Error code 4 Error code 5 Error code 6 Error code 7 Error code 8 Error code 9 Title Total number of pages to be transferred Job number Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the send...

Page 147: ...e Menu 2 8 6 and 4 keys in this sequence The machine beeps for approx one second and displays on the LCD indicating that it is placed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 3 Insert the external memory into the slot of the machine The Active appears on the LCD shows the name of the external memory inserted NOTE Do not insert ...

Page 148: ...e external memory is being used by another operation Insert Card No external memory is inserted No file No BROTHER folder in the external memory Invalid file name Card Error Failed to open the file Machine ID Error Mismatch of serial numbers between the machine and the backup data which is detected only in data restoration Write Error Writing to an external memory failed due to insufficient capaci...

Page 149: ...Confidential CHAPTER 6 DISASSEMBLY REASSEMBLY AND LUBRICATION ...

Page 150: ...ver Scanner Unit 6 7 6 1 3 ADF Document Cover ASSY 6 12 6 1 4 Disassembly of ADF Document Cover ASSY 6 14 6 1 5 Control Panel ASSY 6 25 6 1 6 Disassembly of Control Panel ASSY 6 26 6 1 7 Edge Covers Side Covers Speaker Upper Cover Encoder Guard Film and Rear Under Cover 6 29 6 1 8 Ink Cartridge Cover Media Module Cover and Front Cover 6 33 6 1 9 Main PCB 6 34 6 1 10 MJ PS Shield Unit MJ PCB and Po...

Page 151: ...he conductor sections on the flat cables 5 Be sure to reinsert self tapping screws correctly if removed 6 Tighten screws to the torque values listed on the next page 7 When connecting or disconnecting cable connectors hold the connector bodies not the wires If the connector has a lock always slide the connector lock to unlock it 8 Before reassembly apply the specified lubricant to the specified po...

Page 152: ... 0 70 0 1 7 1 Upper cover Taptite bind B M4x12 5 0 70 0 1 7 1 Rear under cover Taptite cup B M3x10 2 0 40 0 1 4 1 Main PCB shield Taptite cup S M3x6 2 0 40 0 1 4 1 Taptite cup B M3x10 1 0 40 0 1 4 1 Main PCB Taptite cup B M3x10 4 0 40 0 1 4 1 Main PCB shield frame Screw pan s p washer M3x8 1 0 40 0 1 4 1 Together with MJ PS shield unit MJ PS shield unit Together with engine unit Screw pan s p wash...

Page 153: ...ug the following Power cord from the electrical outlet or from the machine in the case of 200 V series Modular jack of the telephone line USB cable if connected LAN cable if connected USB digital camera cable or USB flash memory drive if connected Modular jack of the external telephone set from the external telephone line jack if connected if not remove the EXT cap 3 Remove the paper tray ASSY 4 R...

Page 154: ...the flowchart and note its section number Section 6 1 14 in this case To access it you need to remove all the parts above the maintenance unit on the flowchart Section 6 1 1 6 1 2 6 1 5 6 1 6 6 1 7 and 6 1 13 in this case before the unit itself can be removed Unless otherwise specified all parts should be replaced in the opposite order to which they were removed to reassemble the machine ...

Page 155: ...2 6 1 7 6 1 7 6 1 8 6 1 8 6 1 7 6 1 9 6 1 9 6 1 9 6 1 11 6 1 11 6 1 11 6 1 11 6 1 14 6 1 13 6 1 13 6 1 1 6 1 10 6 1 10 6 1 8 Note 5 Note 6 Note 4 Note 3 Note 2 Note 1 6 1 11 6 1 12 6 1 12 6 1 12 6 1 5 6 1 6 6 1 3 6 1 4 6 1 15 BHL9_A4_Flow Sensors encoders and thermistors Note 1 The ADF unit has the document sensor PCB Note 2 The control panel PCB has the scanner cover sensor and ink cartridge cove...

Page 156: ...er 1 Open the jam clear cover 2 Press the left end of the jam clear cover inwards with the tip of a flat screwdriver to release the left boss from the lower cover 6_02_BHL9_A4 ADF document cover ASSY Lower cover Boss Boss Jam clear cover ...

Page 157: ... of the ADF document cover ASSY is detailed in Section 6 1 4 1 Open the scanner cover until it locks 2 Remove the CIS flat cable cover by pulling up the small tab Remove the harness cover by pulling up the small tab to release the latches CIS flat cable cover Harness cover Pawl ADF document cover ASSY Scanner cover Scanner unit Upper cover 6_04_BHL9_A4 Latches in the slots Small tab Small tab ...

Page 158: ... an angle 4 Release the two grounding wires by removing the screw 5 Disconnect the following harnesses from the main PCB ADF motor harness 4 wire CIS motor harness 4 wire Document sensor PCB harness 5 wire 6_05_BHL9_A4 Grounding wires Grounding wire CIS motor harness Upper cover Scanner cover Scanner unit ADF document cover ASSY Flat cores CIS flat cable Document sensor PCB harness Document sensor...

Page 159: ... Document sensor PCB harness ADF motor harness Grounding wire Grounding wire CIS motor harness Upper cover Lower cover Cable guides Cable guides Cable guides Main PCB Document sensor PCB harness CIS motor harness Grounding wire Bundle of ADF motor harness and its grounding wire 6_09_BHL9_A4 Route the document sensor PCB harness on this right side Route the bundle of ADF motor harness and its groun...

Page 160: ...e maintenance mode Function code 59 referring to Chapter 9 Section 9 4 16 After that acquire the white level data and set the CIS scanner area in the maintenance mode Function code 55 referring to Chapter 9 Section 9 4 14 6_07_BHL9_A4 Scanner cover support ADF document cover ASSY Scanner cover damper Lower cover Lock arm Scanner cover damper Scanner cover Scanner unit Upper cover 6_08_BHL9_A4 Scan...

Page 161: ...ver support upright and pull it out of the edge cover L together with the scanner cover damper 10 Remove the scanner cover damper from the scanner cover support 6_12_BHL9_A4 Scanner cover damper Scanner cover support Edge cover L Upper cover ...

Page 162: ...r cover route the document sensor PCB harnesses and the bundle of ADF motor harness and its grounding wire through the guide curve provided in the harness support The CIS motor harness and the grounding wire should be placed at the rightmost position viewed from the bottom in the square opening in the scanner cover Harness support Flat screwdriver 6_10_BHL9_A4 Scanner cover placed upside down Grou...

Page 163: ... R and push the latch provided inside the scanner cover to the front to release the hinge arm R Then pull the ADF document cover ASSY up and off the scanner cover 7 Slightly turn the hinge arm R inwards and remove it from the ADF document cover ASSY 8 Remove the three screws b from the hinge arm L and release it from the ADF document cover ASSY a and b Taptite bind B M4x12 ADF document cover ASSY ...

Page 164: ...Open the document support warp it slightly and remove its front and rear bosses from the holes provided in the upper ADF chute 3 Remove the document stopper ADF cover 4 Open the ADF cover warp it slightly and remove it from the front and rear bosses provided on the upper ADF chute Grounding wire ADF motor harness Document sensor PCB harness Upper ADF chute ADF document cover ASSY Document stopper ...

Page 165: ...cument cover inwards d and latch b on the ADF rear cover outwards e through the square openings provided in the document cover using the tip of a flat screwdriver Upper ADF chute ADF rear cover Release here from the lock on the upper ADF chute Boss Latch b Latch a Document cover 6_13 Document pull in separation roller ASSY Front 1 2 3 Square hole Lock on the upper ADF chute ADF rear cover Latch b ...

Page 166: ...r ADF chute NOTE Take care not to drop the bushing at the front end of the roller shaft 8 Lightly pull up the left end of the separation pad and out of the upper ADF chute together with the separation rubber Assembling Note When putting the separation plate and its rubber back into place fully insert the plate until the cutout becomes fitted over the boss on the upper ADF chute Lock arm of bushing...

Page 167: ...document cover c insert the tip of a flat screwdriver from the two square holes provided on the bottom of the document cover to release the latches b d and c e and lift the upper ADF chute up and off the document cover Taptite cup B M3x10 Document cover Latch b Latch a Upper ADF chute 6_15 Left Latch c 1 2 3 Square hole Square hole ...

Page 168: ...F chute be sure to route a bundle of harnesses ADF motor harness and its grounding wire and document sensor PCB harness on the underside of the document cover and secure the bundle with a cable tie as shown below After binding cut off the excess of the cable tie with nippers Document cover Cable tie Grounding wire ADF motor harness Document cover Lower ADF chute Document sensor PCB harness 6_16 Ta...

Page 169: ... wire from the ADF drive unit by removing the screw Document ejection roller ASSY 16 At the front end of the document ejection roller ASSY squeeze the lock bushing and slide the ASSY to the rear Then slide the rear bushing to the rear 17 At the rear end of the document ejection roller ASSY slightly lift up the ASSY and slide it to the rear until its front end comes off the lower ADF chute Document...

Page 170: ...F motor from the drive unit by removing the screw Lower ADF chute Grounding wire Taptite cup B M3x10 ADF drive unit 6_19 Rear ADF motor ADF motor Screw pan s p washer M3x6 Planetary arm Hook Planetary gear ADF drive unit ADF motor harness 6_20 When mounting the lower ADF chute on the document cover turn the planetary arm clockwise viewed from the rear to put the planetary gear in the upper positio...

Page 171: ...e planet gear clockwise viewed from the rear to put it in the upper position beforehand See the illustration below 6_26 ADF motor pulley Planet gear Document feed roller Document ejection roller Idle gears Separation roller gear Idle gears Sun gear ADF drive unit Left Viewed from the rear Planetary arm ...

Page 172: ...gether with the corresponding actuator spring 22 Press the lock arm and pull the left edge of the document sensor PCB to the front and upwards to remove the PCB Then disconnect the document sensor PCB harness from the PCB Document rear sensor actuator Lock arm Lock arm Lower ADF chute Actuator spring Actuator spring Document front sensor actuator 6_21 Left Lock arm Lower ADF chute Document sensor ...

Page 173: ...rough the cable guides on the lower ADF chute as shown below 6_24 ADF motor harness Grounding wire Grounding wire ADF motor harness Document sensor PCB harness Ferrite core Cable guides Document sensor PCB harness Document sens PCB Lower ADF chute Document rear sensor actuator Document front sensor actuator Ferrite core ...

Page 174: ...er one of the lock arms on the underside of the lower ADF chute inwards and release the document pressure bar The pressure bar spring also comes off Lock arm Lock arm Boss Boss Tab Spring White reference film Document pressure bar 6_23 Lower ADF chute Lower ADF chute placed upside down Tab Tab ...

Page 175: ...ected to the machine with the panel main harness 3 While holding the control panel ASSY at an angle of approx 45 disconnect the panel main harness from the main PCB Assembling Note When mounting the control panel ASSY on the upper cover first fit the nine front hooks into the square holes provided in the front top of the upper cover Upper cover Main PCB Hooks Panel main harness Taptite cup B M3x10...

Page 176: ...e connector lock NOTE After disconnecting the flat cable s check that each cable is not damaged at its end or short circuited When connecting the flat cable s do not insert it at an angle After insertion check again that it is not at an angle 4 Remove the four rubber keypads 5 Remove the actuator rubber from the ink cartridge cover sensor actuator 6_14_BHL9_A4 Control panel PCB Control panel base ...

Page 177: ...f the LCD surface and control panel window with a soft cloth A new LCD is covered with a protection sheet Before setting it remove the protection sheet When setting the diffusion film into place fit the hole and cutout provided in the film over the left and right bosses on the inside of the control panel base Latch Lock arms Latch Control panel base placed upside down Monochrome LCD Diffusion film...

Page 178: ... Confidential 9 Release the eight y latches and remove the panel plate from the control panel base The LCD film also comes off Panel plate LCD film Control panel base Latches y Latches y 6_16_BHL9_A4 Front ...

Page 179: ...ase the latch that holds the rear end of the edge cover L and lift the cover up 2 At the right end of the machine remove the two screws from the edge cover R and lift it up 3 Remove the screw from each of the side covers L and R and lift those covers up Edge cover R Latch Taptite bind B M4x12 Edge cover L Upper cover Side cover L 6_17_BHL9_A4 Latch Viewed from the rear Taptite bind B M4x12 Side co...

Page 180: ... mounting the speaker and its spring into the pocket provided on the upper cover route the speaker harness through the cable guides on the upper cover as shown below Upper cover 6_19_BHL9_A4 Cable guides Cable guide Speaker Speaker spring Upper cover Connector for speaker harness Main PCB Speaker harness Speaker spring Connector for panel main harness Upper cover Main PCB Cable guide Cable guides ...

Page 181: ...he jam clear cover is not mounted Make sure that the ink cartridge cover is open Make sure that the head carriage unit is placed in the head capping position home position This prevents the ink supply tubes from getting crushed between the upper and lower covers Take care not to deform the PF encoder disk After mounting the upper cover check that the PF encoder disk is not bent or deformed through...

Page 182: ...rd film 12 Slide the film inwards turn it to the front by 90 and release the opposite end no spring of the film from the boss on the upper cover 13 Remove two screws from the rear under cover and lift the cover up Encoder guard film 6_21_BHL9_A4 Upper cover placed upside down Encoder guard spring Spring guide Encoder guard film Front Boss Front Boss Upper cover placed upside down 6_22_BHL9_A4 Rear...

Page 183: ...p the frond end of the lower cover fit the two sockets over the bosses on the lower cover at the angle shown below and rotate the ink cartridge cover Then set the cover arm on the rib on the right side of the lower cover see the illustration above When mounting the front cover lightly lift up the front end of the lower cover and fit the linear boss provided on the inside bottom of the front cover ...

Page 184: ...cables check that each cable is not damaged at its end or short circuited When connecting the flat cables do not insert them at an angle After insertion check again that they are not at an angle Ink cartridge detection sensor harness 7 wire Ink empty sensor harness 9 wire ASF encoder harness 4 wire Auto Sheet Feeder Purge cam switch harness 2 wire Cap lift cam switch harness 2 wire Power supply ha...

Page 185: ...EXT harness SDAA enclosure Main MJ LINE harness Carriage motor harness ASF motor harness Paper feed motor harness PF encoder registration sensor harness Power supply harness Lower cover 6_25_BHL9_A4 Ink empty sensor harness Ink cartridge detection sensor harness Cap lift cam switch harness Purge cam switch harness ASF encoder harness Main PCB shield a a b Main PCB a Taptite cup S M3x6 b Taptite cu...

Page 186: ...er M3x8 Assembling Note If you replace the main PCB you need to load programs onto the flash ROM restore the machine information that has been backed up in an external memory refer to Chapter 9 Section 9 4 10 and make specified adjustments of various settings refer to Chapter 7 Section 7 3 Make sure beforehand that the head carriage unit is mounted Ink empty sensor harness Ink cartridge detection ...

Page 187: ...ove screw d shown on the previous page from the main PCB shield frame 2 Remove the two screws h and i as shown below 3 Release the harnesses from the cable guides provided on the lower cover and remove the MJ PS shield unit from underside of the lower cover h Screw pan s p washer M3x8 i Taptite cup S M3x6 i h Main MJ LINE harness Main MJ EXT harness Power supply harness MJ PS shield unit Lower cov...

Page 188: ...r mounting the MJ PS shield unit route the power supply harness through the channel and route the main MJ EXT harness and main MJ LINE harness on the left side of the lower cover as shown below ASF motor harness Carriage motor harness Main MJ LINE harness yellow Main MJ EXT harness black Paper feed motor harness Main PCB SDAA enclosure PF encoder registration sensor harness Power supply harness Ch...

Page 189: ...lator from the power cord 8 Remove the AC cord holder from the lower MJ PS shield 9 Remove screw l and remove the MJ shield from the lower MJ PS shield 10 Remove screw m from the MJ PCB and take it off the lower MJ PS shield 11 Remove the MJ PCB insulator from the lower MJ PS shield MJ shield l Main MJ EXT harness black Main MJ LINE harness yellow MJ PCB AC cord holder Lock Lower MJ PS shield Squa...

Page 190: ...the power supply shield on the lower MJ PS shield insert two shield supports of the power supply shield into the two square holes provided in the lower MJ PS shield Make sure that the lock of the lower MJ PS shield as shown on the next page fits in the slit provided in the top of power supply shield See the previous page 6_50_2_100V_BHL9_A4 Main MJ EXT harness black Main MJ LINE harness yellow Low...

Page 191: ...PS shield Shield supports on the power supply shield Main MJ EXT harness black Main MJ LINE harness yellow Main MJ EXT harness black Main MJ LINE harness yellow PS PCB insulator Cable guide on the MJ PCB insulator Power supply PCB Power supply harness Route the power cord under this tab Power cord Cable guides on the AC cord holder 6_51_1_100V_BHL9_A4 Top view MJ PCB Ferrite core ...

Page 192: ... MJ shield from the lower MJ PS shield 10 Remove screw m from the MJ PCB and take it off the lower MJ PS shield 11 Remove the MJ PCB insulator from the lower MJ PS shield MJ shield Power inlet Power inlet j l j l Power inlet bracket Inlet holder cover Power inlet bracket Main MJ EXT harness black Main MJ LINE harness yellow MJ PCB AC cord holder Lock Lower MJ PS shield Square holes Power supply PC...

Page 193: ...le guides provided on the AC cord holder see the next page Fit the corner of the PS PCB insulator into the cutout provided in the lower MJ PS shield as shown below When mounting the power supply shield on the lower MJ PS shield insert two shield supports of the power supply shield into the two square holes provided in the lower MJ PS shield Make sure that the lock of the lower MJ PS shield as show...

Page 194: ...S shield Shield supports on the power supply shield Main MJ EXT harness black Main MJ LINE harness yellow 6_51_1_200V_BHL9_A4 Main MJ EXT harness black Main MJ LINE harness yellow Cable guide on the MJ PCB insulator PS insulator 200V Power supply PCB Power supply harness Route the power cord under this tab Power cord Cable guides on the AC cord holder Ferrite core Top view MJ PCB ...

Page 195: ...ob on a static mat Also take care not to touch the conductor sections on the flat cables Note During the removal or installation job for the head carriage unit take care not to contaminate the CR encoder strip PF encoder disk or ASF encoder disk in the ASF motor unit with ink or grease Note If you replace the head carriage unit also replace the ink cartridges This is because sufficient ink volume ...

Page 196: ... mark points upwards as shown above using the following steps 1 Hook the left end of the CR encoder strip on the left hand strip support aligning the rectangular hole provided in the strip with the boss of the strip support 2 Pass the strip through the CR encoder sensor located on the head carriage unit by inserting it into the opening of the head cover from left to right 3 Hook the right end of t...

Page 197: ...outed between the tube cable guide and the lower cover pass the ink supply tubes through the bent section of the tube support wire as shown below Tube guide Tube guide Tube guide Lower cover Sponge Magenta Cyan Yellow Black 6_69 Front Bent section of tube support wire Tube cable guide ...

Page 198: ...d carriage unit does not move rotate the ASF maintenance drive gear counterclockwise viewed from the left by hand to unlock the head carriage unit and move it to position P 7 Unlatch the head cover from the head carriage unit and pull it up ASF motor Head cover Lower cover ASF motor CR guide rail ASF maintenance drive gear Lower cover 6_57 Rear Position P Here on the engine chassis Tabs Head cover...

Page 199: ... the cable guides provided on the upper cover and take them out together with the flat core Note When replacing the carriage PCB ASSY remove the flat core from the old head flat cables and set it to the new ones 10 Release the head flat cables from the cable guide provided on the head carriage unit and release the film from the boss 11 Lift up the carriage PCB ASSY Assembling Note When mounting th...

Page 200: ...e flat core in the pocket on the lower cover 4 Set the tube support wire onto the tube support plate Then mount the tube support plate so that the head flat cables and ink supply tubes pass between the tube cable guide on the support plate and the lower cover Head flat cables Hole Boss Carriage head flat cable 6_67 Cable guide Film Carriage PCB ASSY Carriage PCB ASSY Viewed from the rear Head flat...

Page 201: ...he head joint was mounted with a clean lint free cloth Note Wrap the head joint in a clean lint free cloth and keep it higher than the ink supply tubes to prevent ink remaining in the ink supply tubes from leaking and the machine from getting stained with leaked ink Assembling Note Before setting the head joint make sure that the head joint rubber is set on the head carriage unit as shown above Th...

Page 202: ... an ink foam that may be stained with ink If it is excessively stained replace it Assembling Note After mounting the ink refill ASSY route the ink supply tubes on the lower cover aligning the four colors in the order as shown above Ink supply tubes Head joint Ink foam in this case Ink cartridge detection sensor PCB Ink refill ASSY Ink empty sensor harness Lower cover Tube guide Tube guide Tube gui...

Page 203: ...ge the nozzles and supply ports If you do touch them though clean them with a special purpose cleaning stick and liquid Assembling Notes When handling the head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables When replacing the CR timing belt insert it fully into the slit provided in the head carri...

Page 204: ... unit first fit the front end over the CR support chassis shown on the previous page and then set the rear end onto the CR guide rail Make sure that the two front bosses see below provided on the bottom of the head carriage unit catch the front edge of the CR support chassis and the two rear bosses are fitted in the two cutouts shown on the previous page in the CR guide rail After mounting the hea...

Page 205: ...emove the head carriage unit and store it separately from the machine remove the property label bar code label from the lower cover and store it together with the head carriage unit If you replace the head carriage unit attach the property label bar code label that comes with the new head carriage unit to the lower cover as shown below Head carriage unit 6_29_BHL9_A4 Carriage head flat cable Prope...

Page 206: ...the head nozzles and ink supply ports to dry up resulting in a damaged head Assembling Note After replacement of the head carriage unit make adjustments specified in Chapter 7 Section 7 2 For the head carriage unit having a round blue seal perform the head replacement purge for the unit having no seal perform the initial purge See Section 7 2 2 Latch Head joint rubber Head casing upper Air buffer ...

Page 207: ... has been pulled out on the main PCB If the PCB is stained with leaked ink wipe it off with a dry cloth 2 Pull the ink absorber box up and out of the lower cover 3 Immediately set a new ink absorber box Then replace the tube that is pull it off the joint on the rear of the maintenance unit and connect a new tube to the joint and new ink absorber box as shown below Note If the ink absorber box or i...

Page 208: ... and a new disk will have to be put back in Note Remove any adhesive remaining left on the PF roller gear L Assembling Note When attaching the PF encoder disk to the PF roller gear L using a spatular tool makes the job easier Put on clean gloves to protect the disk surface from dust or fingerprints PF roller gear L PF encoder sensor PF encoder disk Lower cover 6_71 ...

Page 209: ...ection 7 2 1 If the MJ PS shield unit has not been removed you need to remove screw h shown on page 6 37 2 Remove the chassis support by removing the screw Assembling Note Insert the chassis support into the cutout provided in the right end of the engine chassis as shown below 3 Remove the screw from the rear of the engine unit 4 Take the carriage motor harness ASF motor harness purge cam switch h...

Page 210: ...upport pad under the engine unit as shown below Assembling Notes Before mounting the engine unit on the lower cover make sure that the PF encoder registration sensor harness is routed through the cable guides on the inner chute as shown on the next page and page 6 68 When mounting the engine unit on the lower cover be careful not to crush the harnesses between the unit and the cover Mount the engi...

Page 211: ...rness ASF encoder harness Cap lift cam switch harness Front ASF motor harness Registration sensor PCB CR guide rail PF encoder disk Paper feed motor harness Lower cover Rear Paper feed motor harness Registration sensor wires 3 wire PF encoder sensor wires 4 wire PF encoder registration sensor harness 7 wire ...

Page 212: ...pper and lower ends of the earth spring from the CR guide rail and the ASF motor holder respectively Assembling Note When mounting the earth spring take care not to contaminate it with grease First hook the upper end on the CR guide rail and insert the lower end under the ASF motor The earth spring twines around the ASF motor by itself with the spring force After mounting it check that the earth s...

Page 213: ...t drained ink from leaking and the machine from getting stained with leaked ink 4 Remove the three screws in the order of c to e as shown below from the maintenance unit and detach the maintenance unit from the engine unit Assembling Notes When mounting the maintenance unit on the engine unit fit the two bosses of the shaft holder on the left side of the maintenance unit into the two holes under t...

Page 214: ... the two screws Assembling Note When mounting the ASF motor on the maintenance unit first fit the small hole of the ASF motor on the small boss inside the ASF motor holder then secure the motor with the two screws 8 Disconnect the ASF motor encoder harness from the ASF motor Shaft holder ASF maintenance drive gear Screw pan s p washer M3x5 ASF motor encoder harness Maintenance unit Idle gear 16 La...

Page 215: ...6 65 Confidential Carriage motor 9 Remove the carriage motor from the engine unit by removing the two screws Screw bind M3x6 CR support chassis Carriage motor CR guide rail 6_78 Front ...

Page 216: ...pport chassis first set the large tabs on the star wheel holder in the large holes provided in the CR support chassis then slide the star wheel holder to the rear to set the small tabs in the square holes provided in the CR support chassis When securing the CR support chassis to the engine unit with the CR frame springs set those springs so that their vertical loop ends come to the front Pass the ...

Page 217: ...tab of the gear holder on its left side into the slit in the platen set the roller s bushings into the engine chassis and then fit the bosses on the lock arms of the bushings into the holes provided in the engine chassis as shown below 6_80 Paper ejection roller Platen Engine unit PF encoder registration sensor harness Paper feed motor harness Paper ejection roller Lock arm of bushing Lock arm of ...

Page 218: ...he PF encoder registration sensor harness Assembling Note When mounting the inner chute on the engine unit first set the left two latches and then the rightmost one 17 Release the PF encoder registration sensor harness from the cable guides on the inner chute ASSY The routing detail is shown on the next page Latches Inner chute ASSY Latch Paper feed motor harness PF encoder PCB Registration sensor...

Page 219: ...next step Assembling Note Before mounting the inner chute on the engine unit set the registration sensor actuator and its spring Also set the registration sensor PCB and route the PF encoder registration sensor harness See the illustration below Inner chute ASSY Registration sensor PCB Cable guide PF encoder registration sensor harness Cable guide Registration sensor PCB Support arms Actuator supp...

Page 220: ...the PF encoder disk will become unusable and a new disk will have to be put back in Note Remove any adhesive remaining left on the PF roller gear L Assembling Note When attaching the PF encoder disk to the PF roller gear L using a spatular tool makes the job easier Put on clean gloves to protect the disk surface from dust or fingerprints Paper feed motor harness Encoder PCB support PF encoder PCB ...

Page 221: ... in roller L apply the specified lubricant to the specified points referring to Section 6 2 23 Remove the ASF idle gear holder from the right side of the engine unit 24 Pull the ASF gear shaft outer to the right and out of the engine unit ÉCÉÅ ASF idle gear holder ASF gear shaft outer 6_84 Paper pull in roller R Paper pull in gear Paper pull in roller L Paper pull in roller R Paper pull in gear Pa...

Page 222: ...6 1 15 Paper Tray ASSY 1 Fully open the output paper tray cover and remove it from the paper tray by releasing the right hinge first and then the left one Hinge Hinge Output paper tray cover Paper tray Front Tray_mini9_2 ...

Page 223: ...ontact with those of the paper tray 3 Pull both sides of the paper tray outwards and press down the paper tray extension so that the extension s stoppers disengage with those of the paper tray then slide the extension out of the paper tray while pressing the universal guide release button Front Stopper Paper tray extension Paper tray Stopper Universal guide release button Tray_mini9_3 Stoppers ...

Page 224: ...ace 5 If the base pad needs to be replaced peel it off the bottom of the paper tray Note Once removed the base pad will become unusable and a new pad will have to be put back in Assembling Note When attaching a new base pad to the paper tray align the edge of the base pad with the front edge of the depressed section on the paper tray as shown below Bank ASSY Pawls Depressed section Base pad Paper ...

Page 225: ...upper cover Cable guides Cable guides Cable guides Main PCB Document sensor PCB harness CIS motor harness Grounding wire Bundle of ADF motor harness and its grounding wire 6_09_BHL9_A4 Route the document sensor PCB harness on this right side Route the bundle of ADF motor harness and its grounding wire CIS motor harness and the grounding wire on this left side Upper cover Ferrite core ...

Page 226: ...ding wire ADF motor harness Document sensor PCB harness Ferrite core Cable guides Document sensor PCB harness Document sensor PCB Lower ADF chute Document rear sensor actuator Document front sensor actuator Ferrite core 6_25 Document cover Cable tie Cut off the excess of the cable tie with nippers Bundle of harnesses ADF motor harness grounding wire and document sensor PCB harness ...

Page 227: ...arness and main MJ LINE harness on the lower cover On the SDAA enclosure Upper cover Main PCB Cable guide Cable guides Speaker harness Speaker spring Speaker Front 6_23_BHL9_A4 Paper feed motor harness ASF motor harness PF encoder registration sensor harness Power supply harness Power supply harness Main PCB Carriage motor harness 6_27_BHL9_A4 SDAA enclosure Main MJ EXT harness black Main MJ LINE ...

Page 228: ... cover ASF motor harness Carriage motor harness Main MJ LINE harness yellow Main MJ EXT harness black Paper feed motor harness Main PCB SDAA enclosure PF encoder registration sensor harness Power supply harness Channel 6_28_BHL9_A4 ...

Page 229: ... supply harness Fit the corner of the PS PCB insulator into the cutout provided in the lower MJ PS shield PS PCB insulator Routing of power cord 100 V series 6_50_2_200V_BHL9_A4 Main MJ EXT harness black Main MJ LINE harness yellow Lower MJ PS shield Lower MJ PS shield Power supply PCB PS insulator 200V Power supply PCB Power supply harness Fit the corner of the PS PCB insulator into the cutout pr...

Page 230: ...ck of the lower MJ PS shield Power supply harness Power supply shield Hole provided in the lower MJ PS shield Hole provided in the lower MJ PS shield Shield supports on the power supply shield Main MJ EXT harness black Main MJ LINE harness yellow ...

Page 231: ...le guides Ferrite core Top view Power supply shield Power supply harness 6_51_2_BHL9_A4 Main MJ EXT harness black Main MJ LINE harness yellow Cable guide on the MJ PCB insulator PS insulator 200V Power supply PCB Power supply harness Route the power cord under this tab Power cord Cable guides on the AC cord holder Ferrite core Top view For 200 V series MJ PCB For 100 V series ...

Page 232: ...flat cables Tube guide Tube guide Tube guide Lower cover Sponge Magenta Cyan Yellow Black 6_69 Front Bent section of tube support wire Tube cable guide V shaped cable guide Head flat cables Tube support wire Tube support plate Cable guide 6_68_2 Tube cable guide ...

Page 233: ...ess cap lift cam switch harness carriage motor harness and ASF motor encoder harness on the lower cover ASF encoder harness ASF motor harness Ferrite core 6_72_2 Carriage motor harness Ferrite core Purge cam switch harness Cap lift cam switch harness ...

Page 234: ...tion sensor PCB Cable guide PF encoder registration sensor harness Cable guide 6_61_3 Support arms Registration sensor PCB CR guide rail PF encoder disk Paper feed motor harness Lower cover Rear Registration sensor wires 6_74_2 Registration sensor wires 3 wire PF encoder sensor wires 4 wire PF encoder registration sensor harness 7 wire ...

Page 235: ...der registration sensor harness Power supply harness Main MJ EXT harness black Main MJ LINE harness yellow Routing_BHL9_A4 ASF motor harness Connector for speaker harness Connector for panel main harness Head flat cable 2 Head flat cable 3 Head flat cable 1 Purge cam switch harness Ink cartridge detection sensor harness Ink empty sensor harness ASF encoder harness Cap lift cam switch harness ...

Page 236: ...ount per point Permalub BAN 5 Nippon Koyu Head carriage unit 1 1 5 mm diameter ball Motor plate and CR guide rail bottom edges 4 1 mm diameter ball Switching lever guide 1 3 mm diameter ball FLOIL BG1319 Kanto Kasei CR guide rail upper face 8 2 mm diameter ball CR support chassis upper face 8 CR support chassis front and rear sides of upright rear edge 22 Molykote EM 30LP Dow Corning Paper pull in...

Page 237: ...he lubrication points below Switching lever guide Apply a 3 mm diameter ball of grease Permalub BAN 5 to the lubrication point below 6_86 CR support chassis Motor plate CR guide rail Right 34 1 19 1 42 1 8 1 0 5 to 1 0 0 5 to 1 0 Viewed from the bottom mm Apply grease here 6_89 Apply grease here Switching lever guide ...

Page 238: ...the head carriage unit making the gap between the head and the platen 1 6 mm 2 Before applying grease wipe dirt or dusts off the lubrication area with an alcohol soaked cloth 3 Apply grease to the 16 lubrication points on the CR guide rail and support chassis as specified below with the head carriage unit placed on the left end of its travel 4 Move the head carriage unit from the left to the right...

Page 239: ...rease Molykote EM 30LP to the two lubrication points on the paper pull in roller L as shown below 5 3 0 5 6_85_2 mm 25 35 Head carriage unit CR support chassis Apply grease to these 22 points 11 points on each of the front and back surfaces of the rear vertical edge of CR support chassis Front Paper pull in roller R Paper pull in gear Paper pull in roller L Paper pull in roller R Paper pull in gea...

Page 240: ...Confidential CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...

Page 241: ... lines Function code 65 7 18 7 Adjust margins in borderless printing Function code 66 7 20 8 Print out a total check pattern 7 25 9 Switch back to standby 7 27 10 Replace the ink cartridges with the protective part 7 27 7 3 IF YOU REPLACE THE MAIN PCB 7 28 1 Load update programs data 7 28 2 Initialize the EEPROM on the main PCB Function code 01 7 28 3 Customize the EEPROM on the main PCB Function ...

Page 242: ...THE INK ABSORBER BOX OR FLUSHING BOX 7 35 1 Reset each of the purge and flushing counters 7 35 7 6 IF YOU REPLACE THE CONTROL PANEL ASSY OR CONTROL PANEL PCB 7 36 1 Check LCD operation Function code 12 7 36 2 Check the operation of the control panel PCB Function code 13 7 36 7 7 IF YOU REPLACE THE SCANNER COVER SCANNER UNIT 7 36 1 Specify the CIS Type Function code 59 7 36 2 Acquire white level da...

Page 243: ...d Updating of Settings Note Use a PC AT compatible computer running Windows 98SE Me Windows 2000 Professional Windows XP Home Professional or Windows Vista Brother Maintenance USB Printer driver brusbsn exe brusbsn ini filedg32 exe incline prn Head carriage unit Engine unit Section 7 2 Main PCB Section 7 3 ADF unit ADF related parts Section 7 4 Ink absorber box Flushing box Section 7 5 Control pan...

Page 244: ... from being configured use the unique driver installation procedure described below that enables your PC to identify terminals via one single virtual USB device NOTES Once this installation procedure is carried out for a PC no more driver software installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC accor...

Page 245: ...using the USB cable The following window appears 6 The following screen appears indicating the detection of new hardware device by the system Select No not this time And click Next 7 Select Install the software automatically Recommended and click Next ...

Page 246: ...7 4 Confidential 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 247: ... USB Printer driver is successfully installed the following message screen appears Click Finish to return NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to call up the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 248: ...times to make the machine enter the maintenance mode Refer to Chapter 9 TIP Models equipped with a numerical keypad on the control panel can enter the maintenance mode in the same way as conventional models that is by pressing the Menu 2 8 6 and 4 keys in this sequence The machine beeps for approx one second and displays on the LCD indicating that it is placed in the initial stage of the maintenan...

Page 249: ... number assigned to the Brother Maintenance USB Printer If the port number is unknown follow steps 1 through 4 below 1 Click Start Settings Printers The Printers window appears as shown below 2 Right click the Brother Maintenance USB Printer icon 3 Click Properties ...

Page 250: ...el attached to the lower cover Click the OK button 10 To check that the entered head property code is correct using function code 68 in Chapter 9 Section 9 4 20 press the 6 and 8 keys in this order Then press the 2 5 8 and 0 keys in this order The LCD shows the current head property information 16 digit code stored in the EEPROM on the main PCB 11 Check that the character string entered in step 9 ...

Page 251: ...ALL on the LCD and enters the purge mode For the head carriage unit having a round blue seal press the 0 and Black Start Mono Start keys in this order to start the head replacement purge For the one having no seal press the 4 and Black Start Mono Start keys in this order to start the initial purge Some spare head carriage units have a round blue seal on their left sides as shown below The machine ...

Page 252: ... test pattern with function code 09 see Chapter 9 Section 9 4 4 with the following steps Before starting the operation below be sure to set A4 size paper in the paper tray for printing check patterns 1 Press the 0 and 9 keys in this order 2 If a missing dot or any other print problem is found go back to 2 above to clean the head carriage unit again Test Pattern ...

Page 253: ...appears as shown below 2 Drag and drop the incline prn icon onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the Incline Adjust test pattern shown on the next page 3 Out of the three rows of the Incline Adjust test pattern on the next page check the middle row and select the block that is the l...

Page 254: ...7 12 Confidential Head Positioning Test Pattern ...

Page 255: ...kew adjuster knob by the number of divisions specified by the pattern number you recorded in step 3 using a spanner If block 1 is the least uneven print for example turn the head skew adjuster knob clockwise by one division if block 1 turn it counterclockwise by one division 6 After completion of the adjustment press the Stop Exit key The head carriage unit returns to the home position head cappin...

Page 256: ...EIVING DATA on the LCD and prints out PF adjust check pattern see page 7 16 for a sample printout 3 On the machine press the 5 and 8 keys in this order The 1 PF 2 EXIT appears on the LCD 4 To select the paper feed roller adjustment press the 1 key The PF ADJ NO 0 appears on the LCD 5 Out of the three rows of the PF adjust check pattern on page 7 16 check the middle row and select the block that is...

Page 257: ...USB Printer driver icon in the Filedrgs window The machine displays the RECEIVING DATA on the LCD and prints out the EXIT adjust check pattern see page 7 17 for a sample printout 8 On the machine press the 5 and 8 keys in this order The 1 PF 2 EXIT appears on the LCD 9 To select the paper ejection roller adjustment press the 2 key The EXIT ADJ NO 0 appears on the LCD 10 Select the block that is th...

Page 258: ...7 16 Confidential Paper Feeding Check Pattern for the Paper Feed Roller ...

Page 259: ...7 17 Confidential Paper Feeding Check Pattern for the Paper Ejection Roller ...

Page 260: ...ines The 450DPI NO 1 8 appears on the LCD 2 For 450 dpi check the printed vertical alignment check patterns and find which number block shows full alignment If the full alignment block is other than 5 enter that block number using the numerical keys The 600DPI NO 1 8 appears on the LCD 3 For 600 dpi perform the same operation as in step 2 The 1200DPI NO 1 8 appears on the LCD 4 For 1200 dpi perfor...

Page 261: ...7 19 Confidential Vertical Alignment Check Patterns 2 2 ...

Page 262: ...The machine displays the RECEIVING DATA on the LCD and prints out the MEDIA CHECK pattern see page 7 23 for a sample printout This is for checking the left and right margins 3 Measure the left and right margins on the printed pattern The upper row is printed in 600 dpi and the lower row in 1200 dpi Example 600 dpi Left 0 8 mm Right 1 1 mm 1200 dpi Left 0 9 mm Right 1 2 mm If both of the left and r...

Page 263: ...is example the right margin measured in step 3 is 1 2 mm so press the 1 2 and OK keys Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode 9 Go back to step 2 and print out the left and right margin check pattern again 10 Measure the left and right margins on the printed pattern If both of the left and right margins are within the range from 0...

Page 264: ...n step 12 is 3 1 mm so press the 3 1 and OK keys Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode 15 Go back to step 11 and print out the bottom margin check pattern again 16 Measure the bottom margin on the printed pattern If it is within the range from 2 9 to 3 1 mm the adjustment is completed ...

Page 265: ...7 23 Confidential Left and Right Margin Check Pattern ...

Page 266: ...7 24 Confidential Bottom Margin Check Pattern ...

Page 267: ... that the section number with the lightest checkered pattern is within 2 Go back to Section 7 2 5 E Margin adjustment for borderless printing 1200 dpi Check that there is no left or right margin in 1200 dpi Go back to Section 7 2 7 F Adjustment of vertical print lines 450 dpi 600 dpi and 1200 dpi Check that 2 block with OK shows full alignment in each of 450 dpi 600 dpi and 1200 dpi Go back to Sec...

Page 268: ...reaks C E H K M Margin adjustments for borderless printing D Paper feed roller adjustment F Adjustment of vertical print lines G Head positioning adjustment I Adjustment of discharging conditions of all nozzles J Checking for vertical streaks L Paper ejection roller adjustment A B C D E F G I J H K L M ...

Page 269: ...USB cable runs Found New Hardware Wizard that starts USB driver installation as described in Section 7 1 2 Note Enable the initial setup mode Function code 63 See Chapter 9 Section 9 4 17 10 Replace the ink cartridges with the protective part Remove all four ink cartridges and set the protective part instead Check that the small tabs on both sides of the protective part fit in the holes inside the...

Page 270: ...Refer to Chapter 9 Section 9 4 1 3 Customize the EEPROM on the main PCB Function code 74 Refer to Chapter 9 Section 9 4 22 4 Specify the CIS type Function code 59 Refer to Chapter 9 Section 9 4 16 5 Check the control panel PCB for normal operation Function code 13 Refer to Chapter 9 Section 9 4 7 6 Check the sensor operation Function code 32 Refer to Chapter 9 Section 9 4 9 7 Acquire white level d...

Page 271: ... BH9 5 In Port on the BrUsbSn screen select the port number assigned to the Brother Maintenance USB Printer If the port number is unknown follow the instructions given in Section 7 2 1 step 8 6 In the Serial No box on the BrUsbSn screen type the 9 digit serial number e g D6F111101 printed on the nameplate labeled to the machine as an ID code Serial number label app01b ...

Page 272: ...mation Function code 46 Restore the machine information and user data that have been saved in an external memory referring to Chapter 9 Section 9 4 10 If the machine has failed to back up the machine information into an external memory at the start of repair reset each of the purge and flushing counters with the following procedure 1 On the machine press the Menu and Black Start Mono Start keys in...

Page 273: ...tion code 58 Refer to Section 7 2 5 11 Align vertical print lines Function code 65 Refer to Section 7 2 6 12 Adjust margins in borderless printing Function code 66 Refer to Section 7 2 7 13 Print out an ADF copy chart and make a copy of that chart in ADF scanning Refer to Section 7 4 2 14 Check LCD operation Function code 12 Refer to Chapter 9 Section 9 4 6 15 Switch back to standby Refer to Secti...

Page 274: ...prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the ADF COPY CHART see page 7 34 for a sample printout 3 Fully insert the top edge of the printed ADF COPY CHART with face up into the ADF then fit the document guides to the document size Set the copy quality mode to Best and press the Copy ...

Page 275: ...Note Vertical streaks in color blocks are negligible C Contrast chart 2 Vertical streaks in 0 3 to 0 5 blocks Vertical streaks only in 0 2 block is negligible Patchy color in 0 3 to 0 5 blocks Patchy color only in 0 2 block is negligible Missing dots in 0 2 to 0 5 blocks D Resolution chart Overlapping lines diagonal or horizontal in 4 to 6 mm blocks Curved lines in 4 to 6 mm blocks Black or color ...

Page 276: ...7 34 Confidential A B C D ...

Page 277: ...ready to accept entry from the keys 2 Press the 8 and 0 keys in this order in the initial stage of the maintenance mode 3 Press the Black Start Mono Start key several times until the purge or flushing count appears on the LCD 4 Press the 2 7 8 and 3 keys in this order to reset the purge or flushing count 5 Press the Stop Exit key to return to the initial stage of the maintenance mode 6 Press the 9...

Page 278: ...efer to Chapter 9 Section 9 4 7 7 7 IF YOU REPLACE THE SCANNER COVER SCANNER UNIT 1 Specify the CIS Type Function code 59 Refer to Chapter 9 Section 9 4 16 2 Acquire white level data and set CIS scanner area Function code 55 Refer to Chapter 9 Section 9 4 14 3 Check the Total Quality Check Pattern Refer to Section 7 2 8 4 Print out an ADF copy chart and make a copy of that chart in ADF scanning Re...

Page 279: ...Confidential CHAPTER 8 CLEANING ...

Page 280: ...e Before starting any repair work clean the machine as it may solve the problem concerned For the cleaning procedures of the head carriage unit scanner unit and platen refer to the User s Guide CONTENTS 8 1 CLEANING THE EXTERNAL AND INTERNAL SURFACE OF THE MACHINE 8 1 8 2 CLEANING THE MAINTENANCE UNIT 8 2 ...

Page 281: ...l alcohol IPA to remove dirt or stains from the molding parts Doing so may cause cracks in those parts 2 If the inside of the machine is stained first unplug the power cord from the electrical outlet and then clean it with a soft clean and lint free cloth Note Do not use liquid or aerosol cleaners 3 If the PF encoder disk or CR encoder strip is stained replace it with a new one Do not try to clean...

Page 282: ... 4 17 by pressing the 6 3 Black Start Mono Start and keys in this sequence 4 Unplug the power cord of the machine from the electrical outlet 5 Open the scanner cover scanner unit 6 Clean the two head caps and wiper of the maintenance unit with a Rubycel stick that is a head cleaner stick provided as a spare part Note Do not use a cotton swab that may leave lint on the cleaned sections Lint left on...

Page 283: ...Confidential CHAPTER 9 MAINTENANCE MODE ...

Page 284: ...ization Function code 01 91 9 4 9 4 2 Printout of Scanning Compensation Data Function code 05 9 5 9 4 3 ADF Performance Test Function code 08 9 7 9 4 4 Test Pattern Function code 09 9 8 9 4 5 Firmware Switch Setting and Printout Function codes 10 and 11 User accessible 9 10 9 4 6 Operational Check of LCD Function code 12 User accessible 9 15 9 4 7 Operational Check of Control Panel PCB Function co...

Page 285: ...ccumulated on the maintenance unit Function code 75 User accessible 9 46 9 4 24 Purge Operation Function code 76 User accessible 9 47 9 4 25 Display of the Equipment s Log Function code 80 User accessible 9 50 9 4 26 Equipment Error Code Indication Function code 82 User accessible 9 52 9 4 27 Output of Transmission Log to the Telephone Line Function code 87 User accessible 9 52 9 4 28 Assurance Mo...

Page 286: ...the same way as conventional models that is by pressing the Menu 2 8 6 and 4 keys in this order 2 To select one of the maintenance mode functions listed in Section 9 2 enter the corresponding 2 digit function code with the numerical keys on the control panel The details of each maintenance mode function are described in Section 9 4 NOTES To exit from the maintenance mode and switch to standby pres...

Page 287: ...ng of Paper Feeding Correction Value 9 4 15 9 27 59 Checking of CIS Travel and Specifying of CIS Type 9 4 16 9 31 63 Travel Check of the Head Carriage Unit and Initial Setup Mode 9 4 17 9 33 65 Alignment of Vertical Print Lines in Monochrome 9 4 18 9 34 66 Margin Adjustment in Borderless Printing 9 4 19 9 37 68 Updating of Property Data 9 4 20 9 42 69 Head Carriage Unit Traveling Speed Check 9 4 2...

Page 288: ... end users to follow the procedure given below 1 Press the Menu Black Start Mono Start Menu and Black Start Mono Start keys in this order The MAINTENANCE 10 appears on the LCD TIP For models with numerical keypad you may press the Menu Black Start Mono Start and 0 keys instead in the same way as conventional models Then pressing 1 and 0 keys for example calls up the setting screen for Function cod...

Page 289: ...g to your need in this order in the initial stage of the maintenance mode The SELECT 01 SELECT 91 appears on the LCD 2 Press the Black Start Mono Start key The PARAMETER INIT appears on the LCD 3 Upon completion of parameter initialization the machine returns to the initial stage of the maintenance mode Function code Maintenance mode functions User switches Firmware switches Remote activation code...

Page 290: ...ata list containing the following a Black white data graph b LED light intensity PWM data for color image 1 byte c LED light intensity PWM data for monochrome image 1 byte d LED light intensity pulse data for green image 2 bytes e LED light intensity pulse data for blue image 2 bytes f LED light intensity pulse data for red image 2 bytes g LED light intensity pulse data for monochrome image 2 byte...

Page 291: ...9 6 Confidential Scanning Compensation Data List ...

Page 292: ...o the ADF capacity The DOC READY appears on the LCD 2 Press 0 and 8 keys in this order in the initial stage of the maintenance mode The machine feeds the documents in and out while counting them and displaying the current count on the LCD as shown below 3 After counting all documents the machine shows the final count To return the machine to the initial stage of the maintenance mode press the Stop...

Page 293: ...arting the operation below be sure to set A4 size paper in the paper tray for printing check patterns Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode The figure on the next page shows a test pattern which is printed on the Print Quality Check sheet According to the instructions printed on the sheet you can check or correct the print quality ...

Page 294: ...9 9 Confidential Test Pattern ...

Page 295: ... mode setting WSW04 TRANSFER facility setting WSW05 1st dial tone and busy tone detection WSW06 Pause key setting and 2nd dial tone detection WSW07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WSW...

Page 296: ...WSW43 Function setting 21 WSW44 Speeding up scanning 1 WSW45 Speeding up scanning 2 Not used WSW46 Monitor of power ON OFF state and parallel port kept at high WSW47 Switching between high and full speed USB WSW48 USB setup latency WSW49 End of copying beep and black ink print mode WSW50 SDAA settings WSW51 Function setting 16 WSW52 Function setting 17 WSW53 Function setting 18 WSW54 Function sett...

Page 297: ...PROM and readies the machine for accepting a firmware switch number 6 Repeat steps 2 through 5 until the modification for the desired firmware switches is completed 7 Press the Stop Exit key to return the machine to the initial stage of the maintenance mode NOTES To cancel this operation and return the machine to the initial stage of the maintenance mode during the above procedure press the Stop E...

Page 298: ...tches and their contents specified Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The PRINTING appears on the LCD 2 The machine prints out the configuration list as shown on the next page 3 Upon completion of printing the machine returns to the initial stage of the maintenance mode ...

Page 299: ...9 14 Confidential Configuration List ...

Page 300: ...ial stage of the maintenance mode 2 Press the Black Start Mono Start key The LCD shows the screen given below 3 Each time you press the Black Start Mono Start key the LCD cycles through the displays as shown below 4 Press the Stop Exit key in any process of the above display cycle The machine returns to the initial stage of the maintenance mode Black Start Mono Start key Black Start Mono Start key...

Page 301: ...nding number in decimal notation each time a key is pressed Check that the displayed number is correct by referring to the illustration below If a key is pressed out of order the machine beeps and displays the INVALID OPERATE on the LCD To return to the status ready to accept key entry for operational check press the Stop Exit key 3 After the last number key is pressed the machine beeps and return...

Page 302: ...insert it into the machine in the initial stage of the maintenance mode NOTE Do not insert more than one external memory at a time 4 On the machine press the 2 and 8 keys in this order The file name pjl appears on the LCD Check that is identical with the file name that has been copied into the external memory 5 Press the Black Start Mono Start key The Receiving Data appears on the LCD and after a ...

Page 303: ...s black yellow cyan and magenta Head thermistor in the head driver chip Casing internal temperature thermistor Operating Procedure 1 Press the 3 and 2 keys in this order in the initial stage of the maintenance mode The machine sounds 1100 Hz and 400 Hz tones cyclically through the following volumes for testing the speaker NOTE To stop beeping press the Menu or OK key If the sensing statuses are as...

Page 304: ...cover closed RS Registration sensor No recording paper detected CC Ink cartridge cover sensor Ink cartridge cover closed P1 Purge cam switch Any of the cam driving positions CP Cap lift cam switch Any of the cam driving positions IK Black ink cartridge detection sensor Black ink cartridge loaded IY Yellow ink cartridge detection sensor Yellow ink cartridge loaded IC Cyan ink cartridge detection se...

Page 305: ... following backup procedure will overwrite the existing data with new data 3 Press the 4 and 6 keys in this order The Export to Card appears on the LCD 4 Press the Black Start Mono Start key The msd appears on the LCD The is unique to each model 5 Press the Black Start Mono Start key The Export to Card appears again on the LCD 6 Press the Black Start Mono Start key The Please wait appears on the L...

Page 306: ...g only user data Import all for restoring all backup data including machine information 4 Press the Black Start Mono Start key The msd appears on the LCD The is unique to each model 5 Press the Black Start Mono Start key The Import from Card or Import all appears again on the LCD 6 Press the Black Start Mono Start key The Please wait appears on the LCD NOTE Never remove the external memory from th...

Page 307: ...e she skips the specification process at that timing be sure to perform the procedure given below Operating Procedure 1 Press the 5 and 2 keys in this order in the initial stage of the maintenance mode The Set Country appears on the LCD NOTE If an EEPROM customizing code other than those listed above has been specified the machine automatically returns to the initial stage of the maintenance mode ...

Page 308: ...ved files appears just as NO OF JOBS 10 Pressing the Stop Exit key returns the machine to the FAX TRANSFER state 3 Select data to transfer as follows To transfer the activity report only press the 2 key The 2 ACTIVITY appears To transfer received files together with the activity report press the 3 key The 3 DOCUMENTS appears Note that if there is no received file the NO DOCUMENTS appears To transf...

Page 309: ...ion ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Error code 1 Error code 2 Error code 3 Error code 4 Error code 5 Error code 6 Error code 7 Error code 8 Error code 9 Title Total number of pages to be transferred Job number Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sen...

Page 310: ...o 11 levels from 5 to 5 mm 4 To increase the correction value press the key to decrease it press the key If you press the Stop Exit key the machine returns to the initial stage of the maintenance mode without making change of the correction value 5 Press the OK key The ACCEPTED appears on the LCD After one second the LCD returns to the 1 ADF 2 FB screen 6 Press the Stop Exit key to return to the i...

Page 311: ...M on the main PCB Operating Procedure 1 Press the 5 key twice in the initial stage of the maintenance mode The SCANNER AREA SET appears on the LCD The machine automatically obtains white level data 2 If this operation completes normally the machine returns to the initial stage of the maintenance mode If any error is detected the SCANNER ERROR appears on the LCD To return the machine to the initial...

Page 312: ...nance mode see Section 9 1 and set A4 size paper in the paper tray to print check patterns 3 Connect the machine to your PC using a USB cable 4 On your PC run filedg32 exe in the folder created in Section 7 1 1 The Filedrgs window appears as shown below For the paper feed roller adjustment 5 Drag and drop the pfadj prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window sho...

Page 313: ...n press the OK key and the machine returns to the initial stage of the maintenance mode For the paper ejection roller adjustment 10 On your PC drag and drop the exitadj prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window The machine displays the RECEIVING DATA on the LCD and prints out the EXIT adjust check pattern see page 9 30 for a sample printout 11 On the machine p...

Page 314: ...9 29 Confidential Paper Feeding Check Pattern for the Paper Feed Roller ...

Page 315: ...9 30 Confidential Paper Feeding Check Pattern for the Paper Ejection Roller ...

Page 316: ... keys in this order in the initial stage of the maintenance mode The 1 MO 2 CO 3 CHG appears on the LCD 2 To call up the CIS travel menu press the 1 key The 3 CHG is for specifying the CIS type as described on the next page The 2 CO is for checking scanning clocks at the factory so do not access it The 0 30 1 60 2 12 1 appears on the LCD 3 Press the OK key The LED PWM 20 appears on the LCD 4 Press...

Page 317: ...r checking the CIS travel as described on the previous page The 2 CO is for checking scanning clocks at the factory so do not access it The CIS TYPE SET appears on the LCD 3 If the CIS type is E A type press the 0 key if F B type press the 2 key if L C type press the 1 key Upon completion of the entry the machine returns to the initial stage of the maintenance mode E A type F B type L C type Bar c...

Page 318: ...s the key After completion of head replacement or adjustment jobs press the Stop Exit key The head carriage unit returns to the home position and then locks itself 4 To enable or disable the initial setup mode when the power is applied at the next time perform steps 1 and 2 again and then press the 1 or 3 key respectively If you enable the initial setup mode wait until the INIT appears on the LCD ...

Page 319: ...G on the LCD and prints three sets of vertical alignment check patterns shown on the following pages in monochrome for 450 dpi 600 dpi and 1200 dpi each of which consists of 0 through 8 blocks If the vertical alignment is ON 5 block shows vertically aligned lines The 450DPI NO 1 8 appears on the LCD 2 For 450 dpi check the printed vertical alignment check patterns and find which number block shows...

Page 320: ...9 35 Confidential Vertical Alignment Check Patterns 1 2 ...

Page 321: ...9 36 Confidential Vertical Alignment Check Patterns 2 2 ...

Page 322: ... exe in the folder created in Section 7 1 1 The Filedrgs window appears as shown below Left and right margin adjustment 5 Drag and drop the media prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the MEDIA CHECK patterns see page 9 40 for a sample printout This is for checking the left and r...

Page 323: ...ht margin in 1200 dpi enter the measured value in units of 0 1 mm multiplied by 10 In this example the right margin measured in step 6 is 1 2 mm so press the 1 2 and OK keys Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode 12 Go back to step 5 and print out the left and right margin check pattern again 13 Measure the left and right margins...

Page 324: ...0 1 mm multiplied by 10 In this example the bottom margin measured in step 15 is 3 1 mm so press the 3 1 and OK keys Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode 18 Go back to step 14 and print out the bottom margin check pattern again 19 Measure the bottom margin on the printed pattern If it is within the range from 2 9 to 3 1 mm the ...

Page 325: ...9 40 Confidential Left and Right Margin Check Pattern ...

Page 326: ...9 41 Confidential Bottom Margin Check Pattern ...

Page 327: ... label location with the new one If the old part may be used in future store the old property label also with the old part Operating Procedure 1 Press the 6 and 8 keys in this order in the initial stage of the maintenance mode 2 Press the 2 5 8 and 0 keys in this order The current property data stored in the EEPROM appears on the LCD and the machine is ready for entry 3 Check the property label th...

Page 328: ...iage unit showing the CR AGING on the LCD In each of travel speeds 57 7 43 3 and 21 7 inches sec the machine checks whether the maximum and minimum speeds are within the specified range If the maximum and minimum speeds in all of the three travel speeds are within the range the 57O 43O 21O appears on the LCD If any one is out of the range the machine shows some message e g 57O 43O 21X on the LCD T...

Page 329: ...the Black Start Mono Start key and the current customizing code appears 3 Enter the desired customizing code See the list on the following page If the customizing code contains letters A through F press the 1 through 6 keys while holding down the key respectively The newly entered code appears NOTE If a wrong 4 digit code is entered the machine will malfunction 4 Press the Black Start Mono Start k...

Page 330: ...um Luxemburg Sweden 0016 0015 0018 0009 0008 0057 0007 0026 0012 0013 Finland Denmark Iceland Austria 0057 0007 0026 0012 0013 0057 0007 0026 0012 0013 0057 0007 0026 0012 0013 0003 Ireland Czech Hungary Poland Rumania Bulgaria Cyprus Malta Nigeria Estonia Latvia Israel Singapore Malaysia Philippines Indonesia Vietnam U A E India Thailand Brunei Laos Cambodia Myanmar Jordan Egypt Lebanon Mauritius...

Page 331: ...articles and dust accumulated Operating Procedure 1 Press the 7 and 5 keys in this order in the initial stage of the maintenance mode The PLS OPEN COVER appears on the LCD 2 Open the scanner cover The head carriage unit moves to the center of its travel 3 Remove the paper particles and dust accumulated 4 Close the scanner cover The head carriage unit moves back to the home position and the machine...

Page 332: ...l stage of the maintenance mode The machine displays the CLEANING ALL on the LCD and enters the purge mode 2 Press the or key to display the target color for purge Each time the or key is pressed the CLEANING ALL CLEANING BLACK CLEANING MAGENTA CLEANING CYAN or CLEANING YELLOW appears cyclically CLEANING ALL Purge for all four color inks CLEANING BLACK Purge for black ink CLEANING MAGENTA CLEANING...

Page 333: ...pared purge for eradicating mixed color inks Black 2 697 ml Per color 2 620 ml Black 122 3 colors 366 0 Normal purge This purge operation removes dried ink sticking to the head nozzles Black 0 150 ml Per color 0 130 ml Black 7 3 colors 19 1 Periodical reset purge This purge operation removes air bubbles that have accumulated in the ink supply tubes Black 0 471 ml Per color 0 320 ml Black 22 3 colo...

Page 334: ...lays on the LCD indicating that it is placed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 2 Press the 8 and 0 keys in this order in the initial stage of the maintenance mode to call up the machine s log information Function code 80 Refer to Section 9 4 26 3 Press the Black Start Mono Start key several times until the purge or flush...

Page 335: ... ink drop count indicating how many droplets the machine has jetted out from each of the ink cartridges 1 since produced Ink cartridge change count indicating how many times ink cartridge replacement has been made for each color 1 Jam count indicating how many times a paper jam has occurred Total page count indicating how many pages have been printed since the machine was produced PC print page co...

Page 336: ...or 5 After all of the log information items above are displayed pressing the Black Start Mono Start key returns the screen to the calendar clock in step 1 above 3 To stop this operation and return the machine to the initial stage of the maintenance mode press the Stop Exit key 1 To check each of the four ink cartridges press the OK key Pressing the key cycles through black yellow cyan and magenta ...

Page 337: ...est transmission to the telephone line It allows the service personnel to receive the transmission log of the user s machine at a remote location and use it for analyzing problems arising in the user s machine Operating Procedure 1 If the user s machine has a transmission related problem call the user s machine at a remote location from your machine 2 If the line is connected have the user perform...

Page 338: ...rom the assurance mode switch numbers 01 through 05 The following appears on the LCD Selector 1 Selector 8 AMSXX 0 0 0 0 0 0 0 0 3 Use the right and left arrow keys to move the cursor to the selector position to be modified 4 Enter the desired number 0 or 1 using the 0 and 1 keys 5 Press the OK key This operation saves the newly entered selector values onto the EEPROM and readies the machine for a...

Page 339: ...olution printing e g when the Highest print quality is selected the sensor is automatically enabled Setting these selectors to 1 1 disables the paper width sensor to save the sensing time for higher throughput Selector No Function Setting and Specifications 1 Prevention of stains on back side of leading edge of paper in borderless printing 0 Disable default 1 Enable 2 Not used 3 4 Protection of pl...

Page 340: ...esults in a stained print face of the paper increase the gap between the head nozzles and the platen with these selectors to reduce stains Enabling the head platen gap offset increases the gap from 1 6 to 2 3 mm The details are given in the table on the next page Selectors 3 and 4 on AMS05 specifies whether to enable or disable the settings made here when borderless printing is enabled or disabled...

Page 341: ...ich the paper feed roller rotates in the reverse direction avoiding the occurrence of a paper feeding timeout error even if the paper cannot reach the registration sensor actuator within the predetermined registration time due to slipping of the paper pull in rollers against paper in the paper tray Selecting the Fast print quality disables the registration time offset even if it is enabled with th...

Page 342: ...ge unit travels from left to right Note that the unidirectional print mode sacrifices the print speed Selector 8 Improvement of paper feeding reliability Setting this selector to 1 improves the paper feeding reliability sacrificing the print speed Print object Unidirectional print Print FAX message received Yes Copy Yes Print from PC No Print from memory cards or via PictBridge Yes Print memory ca...

Page 343: ...Setting this selector to 1 automatically selects a purge more powerful than the normal purge from the first if the purge is initiated immediately after printing Selectors 7 and 8 Automatic purging interval programmed for matching the ambient temperature The automatic purging interval programmed for matching the ambient temperature is enabled by default If the machine is set in an excessively hot o...

Page 344: ...bles the setting made by selectors 6 and 7 Selectors 6 and 7 Automatic purging interval These selectors allow you to select the automatic purge interval to reduce ink consumption Setting these selectors to 1 1 No purge disables the setting made by selectors 4 and 8 Selector No Function Setting and Specifications 1 Line monitor volume 0 Normal default 1 Extra high 2 Not used 3 Black ink print mode ...

Page 345: ...ction is enabled the machine prints unidirectionally Selectors 3 and 4 on AMS05 specifies whether to enable or disable the settings made here when borderless printing is enabled or disabled By default the head platen gap offset function is enabled only when borderless printing is disabled For the head platen gap offset for glossy paper or small sized plain paper see selectors 1 and 2 on AMS02 Sele...

Page 346: ...size 2 Minor stains acceptable in printing with borderless printing disabled But not acceptable with borderless printing enabled Enable only when borderless printing is enabled Stains on glossy paper Enable only for glossy paper in any size 3 Stains not acceptable regardless of borderless printing setting Enable regardless of borderless printing setting Stains on paper except glossy paper Enable f...

Page 347: ...ing is enabled Stains on any type of paper Enable for any type of paper in any size 9 Stains not acceptable regardless of borderless printing setting Enable regardless of borderless printing setting Stains on A3 B4 or ledger sized plain paper Enable for A3 B4 and ledger plain paper 10 Minor stains acceptable rather than taking longer print time with borderless printing enabled Enable only when bor...

Page 348: ... so as not to exit from the mode NOTE Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the Pin TX lock mode NOTE The DCP does not support this function Operating Procedure 1 When the PIN TX LOCK is displayed on the LCD press the Menu and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys The Pin TX lock mode will be ...

Page 349: ...Confidential Appendix 1 Reading Labels This appendix shows the location of labels put on some parts and describes the coding information for serial number property data and manufacturing information ...

Page 350: ... property labels for the head carriage unit An individual ink cartridge also has a manufacturing information label This section lists the coding information for those serial number property data and manufacturing information 1 Serial number label for the machine itself Location app01a Serial number label app01b ...

Page 351: ... whether the head carriage unit has a round blue seal on its left side the purge type to be performed differs Refer to Chapter 7 Section 7 2 2 Head property code Serial number 6 digit Production lot number Production year Example 8 2008 9 2009 Production month ALR7765501200000 A B C D E F G H J K L M July August September October November December January February March April May June bar_code_lab...

Page 352: ...n Factory code Product code Production year Example 08 2008 09 2009 Production month A B C D E F G H J K L M July August September October November December Barcode January February March April May June Production date Example 12 12th 23 23rd C 12 08 1A Manufacturing information label ...

Page 353: ...Firmware Installation This appendix provides instructions on how to change firmware stored in the flash ROM on the main PCB or load firmware to a new main PCB from the host PC A2 1 Loading the Programs to the Flash ROM App 2 1 ...

Page 354: ...red use the unique driver installation procedure described below that enables your PC to identify terminals via one single virtual USB device NOTES Once this installation procedure is carried out for a PC no more driver software installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC according to this proced...

Page 355: ...PC using a USB cable The following window appears 6 The following screen appears indicating the detection of new hardware device by the system Select No not this time And click Next 7 Select Install the software automatically Recommended and click Next ...

Page 356: ...App 2 3 Confidential 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 357: ...ce USB Printer driver is successfully installed the following message screen appears Click Finish to return NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to select the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 358: ... beeps 2 Hold down the 1 key until the following appears on the LCD While the 1 key is held down the machine beeps 3 Hold down the 2 key until the following appears on the LCD While the 2 key is held down the machine beeps 4 Hold down the 3 key until the following appears on the LCD While the 3 key is held down the machine beeps When the black and white pattern shown above is displayed the machine...

Page 359: ... complete and the machine automatically reboots and returns to the standby state 5 Display the version of the firmware installed on the LCD by simultaneously pressing the and keys to check it Sample version number shown on the LCD A0307252244 CF30 If the displayed version number is identical with the firmware version you installed the loading operation has been successfully finished Note If loadin...

Page 360: ...C run filedg32 exe The Filedrgs window will appear as shown below 2 Drag and drop the firmware e g lz0023_a pmu onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above Note To use a firmware file extract it beforehand by double clicking It is a self extracting file having the extension exe After approx 2 to 5 minutes the loading operation is complete and the machine...

Page 361: ... in this order using the and OK keys The file name pjl appears on the LCD Check that is identical with the file name that has been copied into the external memory 5 Press the Black Start Mono Start key The Receiving Data appears on the LCD and after a while Program Updating appears NOTE Pressing the Color Start key does not start updating NOTE Never remove the external memory from the machine when...

Page 362: ...ied customizing code is stored in the EEPROM mounted on the main PCB If the main PCB is replaced therefore you need to set up the proper customizing code with the machine in the maintenance mode Note Customizing codes customize firmware for individual models enabling the common firmware to be used for various models A list of EEPROM customizing codes comes with the firmware data provided by Brothe...

Page 363: ... that it is placed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 2 Press the 7 and 4 keys in this order in the initial stage of the maintenance mode The SELECT 74 appears on the LCD 3 Press the Black Start Mono Start key and the current customizing code appears 4 Enter the desired customizing code If the customizing code contains le...

Page 364: ...ium Luxemburg Sweden 0016 0015 0018 0009 0008 0057 0007 0026 0012 0013 Finland Denmark Iceland Austria 0057 0007 0026 0012 0013 0057 0007 0026 0012 0013 0057 0007 0026 0012 0013 0003 Ireland Czech Hungary Poland Rumania Bulgaria Cyprus Malta Nigeria Estonia Latvia Israel Singapore Malaysia Philippines Indonesia Vietnam U A E India Thailand Brunei Laos Cambodia Myanmar Jordan Egypt Lebanon Mauritiu...

Page 365: ...ng preferences that match the machine to the environmental conditions Use the latter group if the machine malfunctions due to mismatching Note Each of the firmware switches has eight selectors You should not allow end users to access all of those selectors but you can allow them to access user accessible selectors which are shaded in the firmware switch tables in this appendix Note The firmware sw...

Page 366: ...25 WSW21 TAD setting 1 App 4 26 WSW22 ECM and call waiting caller ID App 4 27 WSW23 Communications setting App 4 28 WSW24 TAD setting 2 App 4 29 WSW25 TAD setting 3 App 4 30 WSW26 Function setting 4 App 4 31 WSW27 Function setting 5 App 4 32 WSW28 Function setting 6 App 4 33 WSW29 Function setting 7 Not used App 4 34 WSW30 Function setting 8 Not used App 4 35 WSW31 Function setting 9 App 4 36 WSW3...

Page 367: ...DAA settings App 4 53 WSW51 Function setting 16 App 4 54 WSW52 Function setting 17 App 4 55 WSW53 Function setting 18 App 4 56 WSW54 Function setting 19 App 4 57 WSW55 Function setting 20 Not used App 4 58 WSW56 Function setting 21 App 4 58 WSW57 Function setting 22 App 4 59 WSW58 Function setting 23 App 4 60 WSW59 Function setting 24 App 4 62 WSW60 Function setting 25 App 4 63 ...

Page 368: ...ese selectors set the break time length in pulse dialing Example If 1 2 and 3 are dialed when N is set by selectors 1 and 2 Selector No Function Setting and Specifications 1 2 Dial pulse generation mode No 1 2 0 0 N 0 1 N 1 1 0 10 N 1 1 N 3 4 Break time length in pulse dialing No 3 4 0 0 60 ms 0 1 67 ms 1 0 40 ms for 16 PPS 1 1 64 ms at 106 ms intervals 5 6 Inter digit pause No 5 6 0 0 800 ms 0 1 ...

Page 369: ...s selector determines whether or not the dialing mode can be switched between the pulse DP and tone PB dialing by using the function switch Selector 8 Default dialing mode pulse DP or tone PB dialing This selector sets the default dialing mode pulse dialing or tone dialing which can be changed by the function switch If the user switches it with the function switch when selector 7 is set to 0 the s...

Page 370: ...e of a ring backtone in the F T mode an on hold sound or a beep generated as a signal during remote control operation or at the start of ICM recording The larger the value specified by these selectors the greater the attenuation Selector No Function Setting and Specifications 1 2 Tone signal transmission time length No 1 2 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 100 ms 3 4 Min pause in tone dialing No 3...

Page 371: ...ialing Not used Upon detection of the PBX dial tone for the time length set by these selectors the machine starts dialing These selectors are effective only when both selectors 6 and 7 are set to 1 Detection Selector No Function Setting and Specifications 1 CNG detection when sharing a modular wall socket with a telephone 0 A 1 B 2 4 Detection time length of PBX dial tone required for starting dia...

Page 372: ...orted Note Selectors 2 through 4 are applicable to models with built in TAD Selector 1 Earth function in transfer facility Not used This selector determines whether or not the earth function is added to the transfer setting menu to be accessed by the function switch Selector No Function Setting and Specifications 1 Earth function in transfer facility Not used 0 Provided 1 Not provided 2 3 Dual ton...

Page 373: ... the flash function is selected for the Speed Dial key by using the function switch WSW05 1st dial tone and busy tone detection sec second s Note Selectors 5 through 7 are not applicable in those countries where no busy tone detection is supported Selector No Function Setting and Specifications 1 3 1st dial tone detection No 1 2 3 0 0 0 3 5 sec WAIT 0 0 1 7 0 sec WAIT 0 1 0 10 5 sec WAIT 0 1 1 14 ...

Page 374: ...D code detection This selector sets the maximum pause time allowable for detecting the second digit of a remote ID code after detection of the first digit in remote reception If selector 4 is set to 0 2 seconds for instance only a remote ID code whose second digit is detected within 2 seconds after detection of the first digit will become effective so as to activate the remote function Selectors 5...

Page 375: ...0 1 0 7 sec WAIT 0 1 1 10 5 sec WAIT 1 0 0 14 sec WAIT 1 0 1 2nd dial tone detection both in DP and push button PB dialing system 1 1 0 2nd dial tone detection only in pulse dialing DP system 1 1 1 2nd dial tone detection both in DP and push button PB dialing system 4 6 Detection of international tone No 4 5 6 0 0 0 50 ms 0 0 1 210 ms 0 1 0 500 ms 0 1 1 800 ms 1 0 0 900 ms 1 0 1 1 5 sec 1 1 0 2 0 ...

Page 376: ... will insert WAIT as defined in the above table If the Pause key is pressed repeatedly the machine inserts the specified WAIT multiplied by the number of depressions It applies also in hook up dialing 1 0 1 1 1 0 1 1 1 When these selectors are set to 1 0 1 Each time you press the Pause key in dialing the machine will wait for the 2nd dial tone to be sent via the communications line regardless of p...

Page 377: ...ct a line current before starting dialing Selectors 4 through 6 2nd dial tone detection level These selectors set the detection level of the 2nd dial tone Selector 7 Allowable instantaneous interrupt during reception of 1st dial tone This selector sets the allowable instantaneous interrupt period that should be ignored during reception of the 1st dial tone Selector No Function Setting and Specific...

Page 378: ...se selectors set the time out length for the 1st and 2nd dial tone detection so that the machine waits dial tone input for the specified time length and disconnects itself from the line when no dial tone is inputted Selector No Function Setting and Specifications 1 3 1st dial tone detection time length No 1 2 3 0 0 0 50 ms 0 0 1 210 ms 0 1 0 500 ms 0 1 1 800 ms 1 0 0 900 ms 1 0 1 1 5 sec 1 1 0 2 0...

Page 379: ...set to 1 the machine will use standard commands only Selectors 3 and 4 No of retries These selectors set the number of retries in each specified modem transmission speed Selector 5 T5 timer This selector sets the time length for the T5 timer Selector 6 T1 timer This selector sets the time length for the T1 timer Selectors 7 and 8 Timeout for response from the called station in automatic sending mo...

Page 380: ...s not apply to switching between facsimile and telephone Selectors 5 and 6 No of training retries These selectors set the number of training retries to be repeated before automatic fallback Selectors 7 and 8 Encoding system Compression This selector determines whether or not to allow the use of the MR MMR coding system Selector No Function Setting and Specifications 1 Not used 2 Time length from t...

Page 381: ...r busy tone These selectors set the ON and OFF time length ranges for busy tone to be detected If more than one selector is set to 1 the ranges become wider For example if selectors 4 and 5 are set to 1 the ON and OFF time length ranges are from 175 to 600 ms Selector No Function Setting and Specifications 1 2 Busy tone frequency band control No 1 2 0 0 Narrows by 10 Hz 0 1 Initial value 1 0 Widen...

Page 382: ...frequency set by selectors 1 through 4 on WSW14 during the period set by these selectors 5 and 6 then it acknowledges the call Selector 7 Line connection timing Not used If a line is connected in a ringer ON period FAX models equipped with an SDAA circuit may malfunction due to the ringer voltage To make the line connection stable this selector should be set to 0 so that a line is connected in a r...

Page 383: ...level attenuation of the modem when the reception level at the remote station is improper due to line loss This function applies for G3 protocol signals Setting two or more selectors to 1 produces addition of attenuation assigned to each selector If selector 8 on WSW23 is set to 0 this setting is so limited that 10 dB 1 dB in France or higher setting only is effective Note that in Japan and China ...

Page 384: ... AUTO ANS mode These selectors set the number of rings to initiate the AUTO ANS facility Selector No Function Setting and Specifications 1 2 Frequency band selection lower limit for incoming calling signal CI No 1 2 0 0 13 Hz 0 1 15 Hz 1 0 23 Hz 1 1 20 Hz 3 4 Frequency band selection upper limit for incoming calling signal CI No 3 4 0 0 30 Hz 0 1 55 Hz 1 0 70 Hz 1 1 200 Hz 5 8 No of rings in AUTO ...

Page 385: ...and then makes a retry three times This CRP option is a request command that can be sent from the called station for requesting the calling station to retry the failed command immediately Selector No Function Setting and Specifications 1 2 Redial interval No 1 2 0 0 5 minutes 0 1 1 minute 1 0 2 minutes 1 1 3 minutes 3 6 No of redialings No 3 4 5 6 0 0 0 0 16 times 0 0 0 1 1 times 0 0 1 0 2 times 0...

Page 386: ...lector 7 Max document length limitation This selector is used to select the maximum length of a document to be sent Selector 8 Stop key pressed during reception If this selector is set to 1 pressing the Stop key can stop the current receiving operation The received data will be lost Selector No Function Setting and Specifications 1 Not used 2 ITU T CCITT superfine recommendation 0 OFF 1 ON 3 6 Not...

Page 387: ...mat applies DD is the day MM is the month YY is the last two digits of the year hh is the hour and mm is the minute Selector 7 Non ring reception Setting this selector to 1 makes the machine receive calls without ringer sound if the Ring Delay is set to 0 Selector No Function Setting and Specifications 1 2 Off hook alarm No 1 2 0 0 No alarm 0 1 Always valid 1 0 Valid except when call reservation i...

Page 388: ...ermits the registration of station ID for Austrian and Czech models Selectors 7 and 8 Tone sound monitoring These selectors set monitoring specifications of the tone sound inputted from the line Selector No Function Setting and Specifications 1 Registration of station IDs of PCs sharing a FAX machine 0 Permitted 1 Prohibited 2 3 Detection enabled time for CNG or no tone No 2 3 0 0 40 sec 0 1 0 sec...

Page 389: ...6 If the MODEM always falls back to a low transmission speed e g 4 800 bps set the first transmission speed choice to the lower one e g modify it from 12 000 bps to 7 200 bps in order to deactivate the high speed MODEM function and reduce the training time for shorter transmission time Generally to save the transmission time set the last transmission speed choice to a higher one Selector 7 V 34 mo...

Page 390: ...pressor ES while the 2100 Hz signal does Setting selector 3 to 1 allows the machine to ignore a DIS signal sent from the called station once in sending operation This operation suppresses echoes since the first DIS signal immediately follows a 2100 Hz CED which disables the ES so that it is likely to be affected by echoes in the disabled ES state However such a disabled ES state will be removed so...

Page 391: ...hold specified by selectors 1 through 3 on WSW33 is interpreted as no tone Selectors 6 and 7 Taping the call Not used These selectors select whether or not to tape the call Setting them to 1 0 enables taping the call without signaling to the calling station that the call is being taped Selector 8 Erasure of message stored in the memory after the message transfer Setting this selector to 0 will era...

Page 392: ... ID service is available in the area and the user subscribes to it he she can see information about his her incoming call on the LCD Selectors 5 through 8 Acceptable TCF bit error rate Not used Setting two or more selectors to 1 produces addition of percent assigned to each selector If you set selectors 7 and 8 to 1 the acceptable TCF bit error rate will be 3 Selector No Function Setting and Speci...

Page 393: ...ion unacceptable Selectors 2 and 3 Allowable training error rate The called station checks a series of zeros gathered in training as described in Selector 1 according to the allowable training error rate set by these selectors If the called station judges the line condition to be accepted it responds with CFR if not it responds with FTT Selectors 4 and 5 Decoding error rate for transmission of RTN...

Page 394: ...ML ON up to the start of OGM transmission Selectors 5 through 8 Attenuator for playback of ICM OGM to the line Not used Setting two or more selectors to 1 produces addition of attenuation assigned to each selector This setting is not limited by selector 8 on WSW23 Selector No Function Setting and Specifications 1 2 Maximum OGM recording time Not used No 1 2 0 0 15 sec 0 1 20 sec 1 0 30 sec 1 1 50 ...

Page 395: ... 5 should not exceed 40 seconds Selectors 3 and 4 Threshold level of no tone detection in the external TAD mode Not used These selectors specify the threshold level of no tone detection in the external TAD mode Selectors 5 through 7 Pause between paging number and PIN These selectors set the pause time between a telephone number being paged and PIN personal identification number for the paging fea...

Page 396: ...in the external TAD mode via the built in telephone in the TAD mode or via the machine in the automatic reception of the F T mode The machine interprets a CNG as an effective signal if it detects the CNG by the number of cycles specified by these selectors when the line is connected via the external telephone in the external TAD mode via the built in telephone in the TAD mode or via the machine in...

Page 397: ... Selecting 1 High increases the quality sacrificing the recording time Selector 7 Recording time for high recording quality Not used This setting takes effect when selector 6 is set to 1 High Setting this selector to 0 Short further increases the recording quality sacrificing the recording time The recording quality and time to be applied when this selector is set to 1 Long are higher and shorter ...

Page 398: ...r the Standard Never access them Selector No Function Setting and Specifications 1 3 Transmission level of DTMF high band frequency signal No 1 2 3 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 4 6 Transmission level of DTMF low band frequency signal No 4 5 6 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 7 8 Not us...

Page 399: ...ory area for the activity report becomes full for prompting you to print out the report Printing it out will clear the memory area Selector No Function Setting and Specifications 1 3 Compression threshold level for voice signals inputted via the telephone line in the built in TAD operation No 1 2 3 0 0 0 47 0 dBm A 0 0 1 48 5 dBm B 0 1 0 50 0 dBm C 0 1 1 51 5 dBm D 1 0 0 53 0 dBm E 1 0 1 54 5 dBm ...

Page 400: ...tly exceeding the detection level specified by these selectors for the period specified by selectors 1 through 4 on WSW35 then it interprets the calling station as being disconnected The machine stops TAD recording and disconnects the line Selector No Function Setting and Specifications 1 3 Dial tone busy tone detection level during recording of ICM No 1 2 3 0 0 0 38 0 dBm A 0 0 1 39 5 dBm B 0 1 0...

Page 401: ...terpret ringer signals as being ON or OFF This is to prevent components of a ringer pattern from being misinterpreted due to chattering in distinctive ringing The machine monitors ringer signals at 10 millisecond intervals If the signal is ON the machine counts 1 if it is OFF it counts 1 If the counter increments up to 5 or 13 when this selector is set to 1 90 milliseconds or 0 130 milliseconds re...

Page 402: ... a transaction Selectors 7 and 8 Default contrast These selectors set the default contrast which applies when the machine is turned on or completes a transaction Selector No Function Setting and Specifications 1 4 Not used 5 6 Default resolution No 5 6 0 0 Standard 0 1 Fine 1 0 Super fine 1 1 Photo 7 8 Default contrast No 7 8 0 0 Automatic 0 1 Automatic 1 0 Super light 1 1 Super dark ...

Page 403: ...cified for the PC In an initial negotiation sequence for transmission the machine responds to the calling station with the allowable FAX receiving speed specified by these selectors Selectors 7 and 8 Comfortable noise level Not used These selectors set the level of noise to be added during playing back of voice signals recorded with no signal compression If they are set to 0 0 no noise will be add...

Page 404: ... the external telephone in the external TAD mode or via the machine in F T mode Selectors 6 and 7 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation If the machine receives this specified number of DTMF tone signals during external TAD operation it will not detect CNG afterwards If these selectors are set to 1 1 the CNG detection will not be inhibited Sel...

Page 405: ...or busy tone exceeding the detection level specified by selectors 1 through 3 on WSW30 for the period specified by these selectors then it interprets the state as the calling station s breaking the connection stops recording the ICM and disconnects the line Selector No Function Setting and Specifications 1 4 Max detection period of dial tone busy tone during recording of ICM No 1 2 3 4 0 0 0 0 No ...

Page 406: ...data from the PC Selector 3 PC Power off Recognition Time This selector sets the time length from when the machine detects the PC powered off until it recognizes the detected state as power off If selector 2 is set to 0 it is recommended that selector 3 be set to 1 otherwise the machine may mistakenly detect PC powered off Selector 5 Escape from phase C This selector determines whether or not the ...

Page 407: ...rintout of the stored image data of an unsent document onto an error report This selector determines whether or not to print out the 1st page image data of a document onto the error report if the document image data stored in the temporary memory cannot be transmitted normally Selector 2 Erasure of the stored image data of an unsent document at the time of the subsequent in memory message transmis...

Page 408: ...s EQM gain for proper transmission speed choice These selectors determine how the modem controls the EQM Eye Quality Monitor gain for proper choice of the transmission speed which applies if the modem selects higher transmission speed than the possible speed so that it always repeats falling back Selector 8 Detection of CED for stopping CNG If this selector is set to 0 the detection time of CED sp...

Page 409: ...ping down the transmission speed to the last choice specified by selectors 5 through 8 If the modem always falls back to a low transmission speed e g 24 000 bps set the first transmission speed choice to the lower one e g modify it from 31 200 bps to 26 400 bps in order to deactivate the high speed modem function and reduce the training time for shorter transmission time WSW39 will be limited by s...

Page 410: ...ble maximum transmission speed remains 33 600 bps If selector 8 is set to 1 to mask the 2400 symbols second when the first transmission speed choice is 21 600 bps specified by selectors 1 through 4 on WSW39 then the allowable maximum transmission speed remains 21 600 bps but the minimum transmission speed will be limited to 4 800 bps Selector No Function Setting and Specifications 1 2 Not used 3 8...

Page 411: ...ly after the scanning sequence Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level of the modem when the reception level at the remote station is improper due to line loss This function applies to super G3 protocol signals Selector No Function Setting and Specifications 1 3 ON duration of the scanning light source at room temperature Not used No 1 2 3 0...

Page 412: ...om receiving JPEG monochrome images Selector No Function Setting and Specifications 1 Access to the incoming mail POP3 server Periodical or on demand 0 Disable 1 Enable 2 Access to the outgoing mail SMTP server 0 Disable 1 Enable 3 I FAX relay 0 Disable 1 Enable 4 8 Not used Selector No Function Setting and Specifications 1 Insertion of mail header into outgoing mails 0 Yes 1 No 2 3 Wait time for ...

Page 413: ...erence voltage to be applied to white level compensation for document scanning before the Copy key is pressed These selectors determine how long compensation data obtained beforehand will keep effective Selector No Function Setting and Specifications 1 5 Not used 6 8 Effective time length of the white level compensation data obtained beforehand No 6 7 8 0 0 0 Obtained compensation data ineffective...

Page 414: ...es whether the standby position of the CIS unit should be the home position or the location of the white reference film attached to the inside of the scanner top cover If the location of the reference film is selected the CIS unit will not return to the home position so as to shorten the travel time decreasing the preparation time for copying Selector 8 Line polarity reversal detector When the rem...

Page 415: ...use of the machine however the film may be contaminated with dust or dirt Accordingly incorrect white level data will be set up so that white vertical streaks will be brought on the scanning result Setting this selector to 0 Enable will apply previously saved white level data instead of new incorrect compensation Selector 5 Prevention of ink splashing in ink near empty state Setting this selector ...

Page 416: ...nected external telephone ring so called pseudo ringing During pseudo ringing if you pick up the handset of the external telephone the line might be disconnected due to cut off of the line current To hold the line the machine may supply line current by making use of the pulse generator circuit that forms a parallel loop This way the FAX line disconnection may be delayed These selectors determine t...

Page 417: ...25 0 0 1 50 0 1 0 75 0 1 1 100 1 0 0 125 1 0 1 150 1 1 0 175 1 1 1 200 6 8 USB setup latency Not used No 6 7 8 0 0 0 Default period 0 0 1 Shorter 1 0 1 0 Longer 1 0 1 1 Longer 2 1 0 0 Longer 3 1 0 1 Longer 4 1 1 0 Shorter 2 1 1 1 Shorter 3 Selector No Function Setting and Specifications 1 2 Not used 3 End of copying beep Not used 0 Yes 1 No 4 5 Command flag detection time No 4 5 0 0 150 ms 0 1 350...

Page 418: ...o change the current control to be applied immediately after connection of the line by using selectors 5 and 6 If selectors 5 and 6 are set to 0 and 1 respectively the SDAA draws more current decreasing the period required to terminate the current control If they are set to 1 and 0 the SDAA finely controls precision of the termination current against the voltage to approach nearer to the specified...

Page 419: ...ceiver and transmitter Selector 8 Switching from ink near empty state if detected to ink empty when opening the scanner cover Not used If this selector is set to 0 opening the scanner cover in the ink near empty state Ink low message switches to the ink empty state Cannot print message prompting the user to replace ink cartridges Selector No Function Setting and Specifications 1 Output of communic...

Page 420: ...ep displaying the dial number of the FAX receiver on the LCD until the end of faxing Selector No Function Setting and Specifications 1 3 Transmitter level and echo suppression for cordless handsets Not used No 1 2 3 0 0 0 Transmitter level 0 echo suppression OFF 0 0 1 Transmitter level 1 echo suppression ON 0 1 0 Transmitter level 2 echo suppression ON 0 1 1 Transmitter level 3 echo suppression ON...

Page 421: ...3 and 4 If the error persists change the settings of selectors 5 and 6 Selector 8 JPEG decompressor Not used By default the ASIC Application specified integrated circuit in the machine decompresses the compressed JPEG data in a memory card inserted If it fails to decompress the data and reproduce the image normally switch from the ASIC to any proven decompressor software with this selector Selecto...

Page 422: ...nd the No of CNG cycles to be detected by two cycles Selector 4 Recovery of cordless handset ID Not used Enabling this function automatically writes the cordless handset ID registered on the main PCB onto the cordless PCB when the power is turned on if the ID on the cordless PCB is discrepant with the one on the main PCB Selectors 5 and 6 Caller ID tone alert detection period If the machine misdet...

Page 423: ...ng is equivalent to the DTMF FSK setting made from the menu WSW55 Function setting 20 Not used WSW56 Function setting 21 Not used Note Selector 4 is applicable to wireless LAN enabled models Selector 4 Wireless LAN functions To disable the wireless LAN WLAN functions set this selector to 1 and turn the machine power off and then on Selector No Function Setting and Specifications 1 8 Selector No Fu...

Page 424: ...nabled by default so that receiving a burst ring out of the specified time limit causes the machine to interpret it as an ordinary call involving no caller ID signal resulting in no caller ID display When the machine fails to display a caller ID if you have the caller ID subscriber service from your telephone company disable the time limit with this selector to receive a caller ID burst ring indep...

Page 425: ...e by these selectors the machine interprets it as no detection of end of call tone continuing recording the ICM Selector No Function Setting and Specifications 1 3 Prevention against line disconnection during ICM recording Percentage of guard tone response time relative to end of call tone ON time Not used No 1 2 3 0 0 0 Disable 0 0 1 10 0 1 0 20 0 1 1 30 default 1 0 0 40 1 0 1 50 1 1 0 60 1 1 1 7...

Page 426: ...to ON When the cordless handset is connected to any other base unit in which PBX is set to OFF however using a Speed Dial location may dial an unintended telephone number or cause a malfunction due to the programmed R key signal preceding the intended number To avoid such problems enable the R key signal trimming function with this selector so that the base unit dials trimming the received R key s...

Page 427: ...on from a G3 to G4 FAX machine Selector No Function Setting and Specifications 1 Transmission of USB serial number to PC 0 Enable 1 Disable default 2 Extension of the waiting time between ANSam and DIS 0 Enable 1 Disable default 3 7 Checking of the specified character code set when displaying or printing the folder file names stored in memory cards or USB flash memory drives No 3 4 5 6 7 0 0 0 0 0...

Page 428: ...plicable to Japanese models when caller ID service is available Selectors 2 and 3 Key repeat start time and interval for the touch panel Not used These selectors specify the key repeat start time and interval for the touch panel The time in seconds specified by these selectors apply to both the key repeat start time and interval If these selectors are set to 0 0 however the key repeat start time i...

Page 429: ...vity report as follows FAX NO NAME CNG DETECTION STATE Tone detection status calling called status DURATION RCV MODE FAX receive mode setting PAGE S EASY RCV Easy Receive setting RESULT TRIGGER FAX receive trigger Selectors 7 and 8 Delay time from detection of a line polarity reversal until permission of polarity reversal interrupt If the machine cannot receive Caller ID due to switching noises fr...

Page 430: ...Confidential Appendix 5 Wiring Diagrams This appendix provides the wiring diagrams that help you understand the connections between PCBs ...

Page 431: ...LED_PWR S0V REGI sensor PCB Document sensor PCB 2 1 CN33 2 CR_M CR_M OUT_A OUT_B OUT_B OUT_A OUT_B OUT_A OUT_B OUT_A CN26 USB CN21 5 1 CN1 2 EXT CN18 2 S0V RELAY CN24 2 1 Speaker VOUT1 VOUT2 La Lb TEL MJ PCB LAN CN8 Main MJ LINE Main MJ EXT Purge cam switch PF encoder sensor PCB CIS motor Paper feed motor CN7 7 6 5 4 3 2 1 Ink cartridge detection sensor PCB S0V MCTRG LEDPWR_CTRG LEDCNT_CTRG CCTRG ...

Page 432: ...This appendix provides the circuit diagrams of the MJ PCB and power supply PCB A MJ PCB U S A Canadian Asian and Oceanian models A MJ PCB European models A MJ PCB S African models B Power supply PCB 100 V series B Power supply PCB 200 V series ...

Page 433: ...LAY 2 S0V POL CN2b B3B PH K K LF SN 1 POL 2 RELAY 3 S0V S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 JW2 C1 C221 C2 C221 D3 P3100ECL R1 330 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC D1 RA 302M C6 D5 TVB270SC L D6 RA 302M C6 R2 39k JW3 JW1 F1 F2 MJ PCB to MAIN SDAA to ...

Page 434: ...OL CN2b B3B PH K K LF SN 1 POL 2 RELAY 3 S0V S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 JW2 C1 C221 C2 C221 D3 P3100ECL R1 330 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC D1 RA 302M C6 D5 TVB270SC L D6 RA 302M C6 R2 39k JW3 JW1 F1 F2 MJ PCB to MAIN SDAA to Main PCB to...

Page 435: ...2b B3B PH K K LF SN 1 POL 2 RELAY 3 S0V S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 JW2 C1 C221 C2 C221 D3 P3100ECL R1 330 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC D1 RA 302M C6 D5 TVB270SC L D6 RA 302M C6 R2 39k JW3 JW1 F1 F2 MJ PCB to MAIN SDAA to Main PCB to Line...

Page 436: ...App 6 4 Confidential B Power supply PCB 100 V series ...

Page 437: ...App 6 5 Confidential B Power supply PCB 200 V series ...

Page 438: ...tial Appendix 7 Deletion of Personal Information This appendix provides instructions on how to delete personal information user data recorded in the machine A7 1 Deleting Personal Info from the Machine App 7 1 ...

Page 439: ...an enter the maintenance mode in the same way as conventional models that is by pressing the Menu 2 8 6 and 4 keys in this sequence The machine beeps for approx one second and displays on the LCD indicating that it is placed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 2 Press the 0 and 1 keys in this order in the initial stage of ...

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