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Google Cloud Print Problems

Related Models

: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/

HL-L2386DW

Difficulty

Suggestions

My Brother machine is not displayed in the printer list.

Make sure your machine is turned on.

Confirm that Google Cloud Print

™

is enabled.

Confirm that your machine is registered with Google
Cloud Print

™

. If it is not registered, try to register again.

I cannot print.

Make sure your machine is turned on.

Confirm your network settings. See

Related Information

Certain files may not be printable, or may not appear
exactly as they are displayed.

I cannot register my Brother machine with Google Cloud
Print

™

Make sure your machine is connected to a network with
Internet access.

Verify that the date and time are set correctly on your
machine.

I do not see a confirmation message on my Brother
machine when I try to register with Google Cloud Print

™

even after repeating the registration steps.

Make sure your Brother machine is idle while you are
registering with Google Cloud Print

™

Related Information

•

Troubleshooting

•

Network Settings for Using Google Cloud Print

195

Summary of Contents for HL-L2310D

Page 2: ...he Default Print Settings Windows 45 Print a Document Using the BR Script3 Printer Driver PostScript 3 Language Emulation Windows 46 Monitor the Status of the Machine from Your Computer Windows 47 Print from Your Computer Mac 48 Print a Document Mac 49 Print Options Mac 50 Monitor the Status of the Machine from Your Computer Mac 55 Cancel a Print Job 56 Test Print 57 Network 58 Supported Basic Net...

Page 3: ...9 Print from Google Chrome or Chrome OS 143 Print from Google Drive for Mobile 144 Print from Gmail Webmail Service for Mobile 145 AirPrint 146 AirPrint Overview 147 Before Using AirPrint 148 Print Using AirPrint 151 Mobile Printing for Windows 155 Mopria Print Service 156 Brother iPrint Scan for Mobile Devices 157 Near Field Communication NFC 158 Brother iPrint Scan for Windows and Mac 159 Brothe...

Page 4: ...04 Replace the Toner Cartridge 206 Replace the Drum Unit 209 Clean the Machine 211 Clean the Corona Wire 213 Clean the Drum Unit Using Drum Dot Print 215 Clean the Paper Pick up Rollers 221 Check the Remaining Part Life 222 Pack and Ship Your Brother Machine 223 Machine Settings 225 Change Machine Settings from the Control Panel 226 General Settings 227 Menu Table for LCD Models 234 How to Install...

Page 5: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes Trademarks Important Note 1 ...

Page 6: ...f product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of a fire Hot Surface icons warn you not to touch hot machine parts Prohibition icons indicate acti...

Page 7: ...trademarks of Wi Fi Alliance Android Gmail Google Cloud Print Google Drive Google Chrome Chrome OS and Google Play are trademarks of Google Inc Use of these trademarks is subject to Google Permissions Mopria and the Mopria Logo are registered trademarks and service marks of Mopria Alliance Inc in the United States and other countries Unauthorised use is strictly prohibited Mozilla and Firefox are ...

Page 8: ...s Guide the LCD messages of the HL L2375DW are used unless otherwise specified In this User s Guide the illustrations of the HL L2375DW are used unless otherwise specified The screens in this User s Guide are for illustration purposes only and may differ from the actual screens Unless otherwise specified the screens in this manual are from Windows 7 and macOS v10 10 5 Screens on your computer may ...

Page 9: ...Home Introduction to Your Brother Machine Introduction to Your Brother Machine Control Panel Overview LED Patterns and Indications for Models Without an LCD Access Brother Utilities Windows 5 ...

Page 10: ...cates that the Drum Unit must be replaced soon 4 Paper LED The Paper LED indicates that there is an error relating to paper feeding 5 Ready LED The Ready LED blinks to indicate the machine s status 6 Go Button Press Go to clear certain errors Press Go to print any data remaining in the machine s memory Press and hold Go for about two seconds to cancel a print job HL L2350DW HL L2351DW HL L2370DN H...

Page 11: ...dels with Wireless Function WiFi Press the WiFi button and launch the wireless installer on your computer Follow the on screen instructions to set up a wireless connection between your machine and your network When the WiFi light is on your Brother machine is connected to a wireless access point When the WiFi light blinks the wireless connection is down or your machine is in the process of connect...

Page 12: ...nel instructions Press to print any data remaining in the machine s memory Press to select the displayed option After you change a setting the machine returns to Ready mode Press and hold Go for about two seconds to cancel a print job 6 Near Field Communication NFC available only for certain models If your Android device supports the NFC feature you can print from your mobile device by touching it...

Page 13: ...achine acts as if it is turned off but it can still receive data Receiving a print job will wake the machine and it will start printing Deep Sleep In Deep Sleep mode lower power consumption than Sleep mode the machine acts as if it is turned off but it can still receive data If the machine does not receive data for the length of time you specify it enters Deep Sleep mode Receiving a print job will...

Page 14: ...Related Information Introduction to Your Brother Machine 10 ...

Page 15: ...tilities Windows 8 and Windows Server 2012 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Win...

Page 16: ...Related Information Introduction to Your Brother Machine Uninstall the Brother Software and Drivers Windows 12 ...

Page 17: ...ws 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 and Windows Server 2016 Click Brother Brother Utilities 2 Click the drop down list and then select your model nam...

Page 18: ...Home Paper Handling Paper Handling Load Paper Paper Settings Unprintable Area Using Special Paper 14 ...

Page 19: ...Home Paper Handling Load Paper Load Paper Load and Print Using the Paper Tray Load and Print Using the Multi purpose Tray MP Tray Load and Print Paper in the Manual Feed Slot 15 ...

Page 20: ...Home Paper Handling Load Paper Load and Print Using the Paper Tray Load and Print Using the Paper Tray Load Paper in the Paper Tray 16 ...

Page 21: ... a different size and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Pull the paper tray completely out of the machine 2 Press and slide the paper guides to fit the paper Press the green release levers to slide the paper guides For Legal or Folio size paper press the release button 1 in the bottom of the paper tray and the...

Page 22: ... mark b b b Overfilling the paper tray will cause paper jams 6 Slowly push the paper tray completely into the machine 7 Lift the support flap to prevent paper from sliding off the output tray Related Information Load and Print Using the Paper Tray 18 ...

Page 23: ...ay MP Tray You can load thin paper thick paper recycled paper bond paper labels up to 30 sheets of plain paper or up to 2 envelopes in the MP tray Load Paper in the Multi purpose Tray MP Tray Load and Print Labels Using the MP Tray Load and Print Envelopes Using the MP Tray Printing Problems Error and Maintenance Messages 19 ...

Page 24: ... in the machine or on your computer Acceptable paper types Plain Paper Thin Paper Thick Paper Recycled Paper Bond 1 Lift the support flap to prevent paper from sliding off the face down output tray 2 Open the MP tray and lower it gently When using paper smaller than A6 A5 Long Edge you can skip the next step 3 Pull out the MP tray support 1 1 When using Legal or Folio size paper pull out the paper...

Page 25: ...5 Load paper with the printing surface face up in the MP tray Make sure the paper is below the maximum paper mark 1 Related Information Load and Print Using the Multi purpose Tray MP Tray 21 ...

Page 26: ...d a different size and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Open the machine s back cover the face up output tray 2 On the front of the machine open the MP tray and lower it gently When using paper smaller than A6 A5 Long Edge you can skip the next step 3 Pull out the MP tray support 1 1 When using Legal or Folio...

Page 27: ...preferences in the Print screen before sending the print job from your computer 7 Send your print job to the machine 8 Close the back cover the face up output tray until it locks in the closed position Related Information Load and Print Using the Multi purpose Tray MP Tray 23 ...

Page 28: ...and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Open the machine s back cover the face up output tray 2 Pull down the two green levers one on the left side and one on the right side as shown in the illustration 3 On the front of the machine open the MP tray and lower it gently 4 Pull out the MP tray support 1 1 5 Slide ...

Page 29: ...he print job from your computer Settings Options for Envelopes Paper Size Com 10 DL C5 Monarch Media Type Envelopes Env Thick Env Thin 8 Send your print job to the machine 9 When you have finished printing return the two green levers you adjusted in the earlier step back to their original positions 10 Close the back cover the face up output tray until it locks in the closed position Related Inform...

Page 30: ... Feed Slot Load and Print Paper in the Manual Feed Slot Load and Print Plain Paper Thin Paper Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot 26 ...

Page 31: ... of the paper you are using 4 Using both hands put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go Load paper into the manual feed slot with the printing surface facing up Make sure the paper is straight and in the correct position in the manual feed slot If it is not the paper may not be fed correctly r...

Page 32: ...nual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go Load paper into the manual feed slot with the printing surface facing up Pull the paper out completely if you must reload the paper into the manual feed slot Do not put more than one sheet of paper in the manual feed slot at one time as it may cause a jam Make sure the paper is straight an...

Page 33: ...Related Information Load and Print Paper in the Manual Feed Slot 29 ...

Page 34: ...e face up output tray The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot 2 Pull down the two green levers one on the left side and one on the right side as shown in the illustration 3 On the front of the machine open the manual feed slot cover 4 Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using 5 ...

Page 35: ... Send your print job to the machine Change your print preferences in the Print dialog box before sending the print job from your computer Settings Options for Envelopes Paper Size Com 10 DL C5 Monarch Media Type Envelopes Env Thick Env Thin 7 After the printed envelope comes out of the machine put in the next envelope Repeat for each envelope that you want to print 8 When you have finished printin...

Page 36: ...Home Paper Handling Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting 32 ...

Page 37: ...same time 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Tray Setting option and then press OK 3 Press a or b to display the Paper Type option and then press OK 4 Press a or b to display the paper type you want and then press OK 5 Press a or b to display the Paper Size option and then press OK 6 Press a or b to display the paper size you want and...

Page 38: ...e displays a message when you remove a paper tray or load paper using the MP tray asking if you changed the paper size and paper type The default setting is On 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to select the Tray Setting option and then press OK 3 Press a or b to select the Check Size option and then press OK 4 Press a or b to select the On or Off ...

Page 39: ...er sizes The measurements may vary depending on the paper size or settings in the application you are using 1 3 2 4 Do not attempt to print into these areas your output will not reflect anything in these areas Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Print Letter 4 23 mm 4 23 mm A4 4 23 mm 4 23 mm Legal 4 23 mm 4 23 mm Related Information Paper Handling 35 ...

Page 40: ... IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or therm...

Page 41: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac Cancel a Print Job Test Print 37 ...

Page 42: ...omputer Windows Print a Document Windows Print Settings Windows Change the Default Print Settings Windows Print a Document Using the BR Script3 Printer Driver PostScript 3 Language Emulation Windows Monitor the Status of the Machine from Your Computer Windows 38 ...

Page 43: ...ize 5 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 6 Type the number of copies 1 999 you want in the Copies field 7 Click the Media Type drop down list and then select the type of paper you are using 8 To print multiple pages on ...

Page 44: ...Related Information Print from Your Computer Windows Print Settings Windows 40 ...

Page 45: ...pies Type the number of copies 1 999 that you want to print in this field Collate Select this option to print sets of multi page documents in the original page order When this option is selected one complete copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen...

Page 46: ...ills and patterns you see on your computer screen Improve Thin Line Select this option to improve the image quality of thin lines Use System Halftone Select this option to use Windows to express halftones TrueType Mode Available only for certain models Mode Select how the fonts are processed for printing Use Printer TrueType Fonts Select whether to use built in fonts for the font processing 7 Mult...

Page 47: ...ct these options to enlarge or reduce the size of the pages in your document Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size When you select this option select the paper size you want from the drop down list Free 25 400 Select this option to enlarge or reduce the document pages manually When you select this option type a value into the fie...

Page 48: ...Print Options button Sleep Time Select this option to set the machine to enter sleep mode immediately after printing Macro Available only for certain models Select this feature to print an electronic form macro which you have stored in your machine s memory as an overlay on the print job Density Adjustment Specify the print density Improve Print Output Select this option to reduce the amount of pa...

Page 49: ...Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click th...

Page 50: ... Brother installation disc select Custom in the Select Machine section and then select the PS Driver check box 1 Select the print command in your application 2 Select Brother XXX XXXX BR Script3 where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Layout or Paper Quality tab to change basic print settings Cl...

Page 51: ...ols in the left navigation bar and then click Status Monitor Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities and then click the drop down list and select your model name i...

Page 52: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print a Document Mac Print Options Mac Monitor the Status of the Machine from Your Computer Mac 48 ...

Page 53: ...number of copies you want in the Copies field 5 Click the Paper Size pop up menu and then select your paper size 6 Select the Orientation option that matches the way you want the document to print 7 Click the application pop up menu and then select Print Settings The Print Settings options appear 8 Click the Media Type pop up menu and then select the type of paper you are using 9 Change other prin...

Page 54: ...ose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 50 ...

Page 55: ...eet of paper 3 Border Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 51 ...

Page 56: ...es to Print Select which pages you want to print even pages or odd pages 3 Page Order Select the page order 4 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 5 Destination Paper Size Select the paper size to print on 6 Scale down only Select this option if you want to reduce the pages in your document when they are too large...

Page 57: ...rding to your print conditions or purpose 4 Advanced Toner Save Mode Select this feature to conserve toner by using less toner to print documents printouts appear lighter but are still legible Graphics Quality Select either Graphics or Text for the best print quality based on the type of document you are printing Improve Print Output Select this option to reduce the amount of paper curling and imp...

Page 58: ...t Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing Related Information Print from Your Computer Mac Print a Document Mac 54 ...

Page 59: ...tatus Monitor starts Troubleshooting Click the Troubleshooting button to access the troubleshooting website Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies Updating the machine s status To view the latest machine status while the Status Monitor window is open click the icon You can set the interval at which the...

Page 60: ...ancel a Print Job 1 On the machine s control panel press and hold Go for about two seconds to cancel the current print job To cancel multiple print jobs press and hold Go for six seconds Related Information Print Printing Problems 56 ...

Page 61: ...y follow these instructions to do a test print 1 Press a or b to display the Printer option and then press OK 2 HL L2370DN HL L2375DW HL L2376DW Press a or b to display the Print Options option and then press OK 3 Press a or b to display the Test Print option and then press Go The machine prints the test page Related Information Print Improve the Print Quality 57 ...

Page 62: ...Supported Basic Network Features Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 58 ...

Page 63: ... Server 2008 2008 R2 2012 2012 R2 2016 macOS v10 10 5 macOS v10 11 x macOS v10 12 x Printing Yes Yes Yes BRAdmin Light Yes Yes BRAdmin Professional Yes Yes Web Based Management Yes Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Yes Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s B...

Page 64: ...gement Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management 60 ...

Page 65: ...or more advanced management of network connected Brother devices This utility can search for Brother products on your network and view the device status from an easy to read Windows Explorer style screen that changes colour to identify the status of each device You can configure network and device settings and update device firmware from a Windows computer on your LAN BRAdmin Professional can also...

Page 66: ...uring Your Brother Machine for a Wireless Network Configure Your Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Configure Your...

Page 67: ...to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer supported models only or USB for the fastest throughput speed Although the Brother machine can be used in both a wired...

Page 68: ...f the Brother screen does not appear do the following Windows 7 Go to Computer Double click the CD DVD icon and then double click start exe Windows 8 and Windows 10 Click the File Explorer icon on the taskbar and then go to Computer This PC Double click the CD DVD icon and then double click start exe If the User Account Control screen appears click Yes 3 Choose Wireless Network Connection Wi Fi an...

Page 69: ...and then press OK 3 Press a or b to select the WPS option and then press OK 4 When WLAN Enable appears press b to select On This will start the wireless setup wizard To cancel press a 5 When the LCD displays Press Key on rtr press the WPS button on your wireless access point router Press a on the machine s control panel Your machine will automatically detect your wireless access point router and t...

Page 70: ...the Personal Identification Number PIN Method to configure your wireless network settings The PIN Method is one of the connection methods developed by the Wi Fi Alliance By submitting a PIN created by an Enrollee your machine to the Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instr...

Page 71: ...evice you are using as the Registrar For example http 192 168 1 2 7 Go to the WPS settings page and type the PIN and then follow the on screen instructions The Registrar is usually the wireless LAN access point router The settings page will differ depending on the brand of wireless LAN access point router For more information see the instructions supplied with your wireless LAN access point router...

Page 72: ... package use the Brother installation disc 9 Select your machine and click Next 10 Type the PIN displayed on the machine s LCD and then click Next 11 Windows 7 Select your network and then click Next 12 Click Close If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install Full Driver Software Package necessary fo...

Page 73: ...ady We cannot assist you in locating this information If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information Check the documentation provided with your wireless access point router The initial SSID could be the manufacturer s name or the model name If you do not know the security information please consult the router manufact...

Page 74: ...onnected You have completed the wireless network setup To install Full Driver Software Package necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network How to Enter Text on Yo...

Page 75: ...the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press a or b to select the Network option and then press OK 3 Press a or b to select the WLAN option and then press OK 4 Press a or b to select the Setup Wizard option and then press OK 5 When WLAN Enable appears press b to select On This will start the wireless setup wizard To cancel press a 6 The machine will sea...

Page 76: ...nnected You have completed the wireless network setup To install Full Driver Software Package necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network I Cannot Complete the Wi...

Page 77: ...Configuring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 73 ...

Page 78: ...pports wireless network configuration using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting an SSID and password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 2 1 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired and wireless network only one ...

Page 79: ...gs from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Di...

Page 80: ...obile device support Wi Fi Protected Setup WPS Option Description Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS No See Related Infor...

Page 81: ... Configure Your Wi Fi Direct Network Manually 77 ...

Page 82: ...en Activate Wi Fi Direct on other device and press OK appears on the machine s LCD Press OK on your machine This will start the Wi Fi Direct setup To cancel press Back 6 Do one of the following When your Brother machine is the Group Owner G O connect your mobile device to the machine directly When your Brother machine is not the G O it will display available device names with which to configure a ...

Page 83: ...ress a or b to select the On option and then press OK 5 Press a or b to select the Push Button option and then press OK 6 When Wi Fi Direct On appears press b to accept To cancel press a 7 Activate your mobile device s WPS one push configuration method see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device and press OK appears on the machine s LCD Press O...

Page 84: ...vice When Input PIN Code appears enter the PIN displayed on your mobile device in your Brother machine Press OK to complete the setup If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Press a or b to select the mobile device you want to co...

Page 85: ...PIN Code option and then press OK 6 When Wi Fi Direct On appears press b to accept To cancel press a 7 Activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device and press OK appears on the machine s LCD Press OK on your machine This will start the Wi Fi Direct setup To cancel press Back 8 The machine...

Page 86: ...ess OK 3 Press a or b to select the Manual option and then press OK 4 When Wi Fi Direct On appears press b to accept To cancel press a 5 The machine will display the SSID name and Password for five minutes Go to your mobile device s wireless network settings screen select the SSID name and then enter the password 6 If your mobile device connects successfully the machine s LCD displays Connected Yo...

Page 87: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report Print the WLAN Report 83 ...

Page 88: ... Address Ethernet Address If the IP Address on the Network Configuration Report shows 0 0 0 0 wait for one minute and try printing it again You can find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 1 Press a or b to select the Pr...

Page 89: ... connection fails check the error code on the printed report 1 Press a or b to select the Print Reports option and then press OK 2 Press a or b to select the WLAN Report option and then press OK 3 Press Go The machine will print the WLAN Report Related Information Advanced Network Features Wireless LAN Report Error Codes My Brother Machine Cannot Print over the Network I Want to Check that My Netw...

Page 90: ... select a 2 4 GHz SSID ESSID Make sure the access point router is set to 2 4 GHz or 2 4 GHz 5 GHz mixed mode TS 04 The Authentication Encryption methods used by the selected wireless access point router are not supported by your machine Change the authentication and encryption method of the wireless access point router Your machine supports the following authentication methods WPA Personal TKIP or...

Page 91: ...Information Print the WLAN Report My Brother Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the Ma...

Page 92: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to the Factory Settings 88 ...

Page 93: ...ettings This resets all information such as the password and IP address This feature restores all wired supported models only and wireless network settings to the factory settings You can also reset the print server to its factory settings using BRAdmin Light BRAdmin Professional or Web Based Management 1 Press a or b to select the Network option and then press OK 2 Press a or b to select the Netw...

Page 94: ...Home Security Security Lock the Machine Settings Network Security Features 90 ...

Page 95: ...ne Settings Before turning on the machine s Access Lock make a careful note of your password If you forget the password you must reset all passwords stored in the machine by contacting your administrator or Brother customer service Setting Lock Overview 91 ...

Page 96: ...k Overview Use the Setting Lock feature to block unauthorised access to machine settings When Setting Lock is set to On you cannot access the machine settings without entering the password Set the Setting Lock Password Change the Setting Lock Password Turn Setting Lock On 92 ...

Page 97: ... L2376DW HL L2385DW HL L2386DW 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Setting Lock option and then press OK 3 Enter a four digit number for the password To enter each digit press a or b to select a number and then press OK 4 When the LCD displays Verify re enter the new password Related Information Setting Lock Overview 93 ...

Page 98: ...n and then press OK 2 Press a or b to display the Setting Lock option and then press OK 3 Press a or b to select the Set Password option and then press OK 4 Enter the current four digit password To enter each digit press a or b to select a number and then press OK 5 Enter a new four digit password To enter each digit press a or b to select a number and then press OK 6 When the LCD displays Verify ...

Page 99: ...the General Setup option and then press OK 2 Press a or b to display the Setting Lock option and then press OK 3 Press OK when the LCD displays On 4 Enter the current four digit password To enter each digit press a or b to select a number and then press OK To turn Setting Lock off press OK Press b to select Yes when the LCD displays Unlock enter the current four digit password Related Information ...

Page 100: ...Home Security Network Security Features Network Security Features Before Using Network Security Features Manage Your Network Machine Securely Using SSL TLS Send an Email Securely 96 ...

Page 101: ...rother machine employs some of the latest network security and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine We recommend disabling the FTP server and TFTP protocols Accessing the machine using these protocols is not secure Related Information Network Sec...

Page 102: ... Manage Your Network Machine Securely Using SSL TLS Introduction to SSL TLS Certificates and Web Based Management Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using BRAdmin Professional Windows Print Documents Securely Using SSL TLS 98 ...

Page 103: ... TLS is an effective method of protecting data sent over a local or wide area network LAN or WAN It works by encrypting data such as a print job sent over a network so anyone trying to capture it will not be able to read it SSL TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls Related Information Manage Your Network ...

Page 104: ...e when you use Internet Explorer for Internet Banking and you see https and the little padlock icon in the web browser you are using SSL SSL grew to work with additional applications such as Telnet printer and FTP software in order to become a universal solution for online security Its original design intentions are still being used today by many online retailers and banks to secure sensitive data...

Page 105: ...e printing over an IP network by restricting unauthorised users from reading data sent to the machine SSL s key selling point is that it can be used to print confidential data securely For example an HR department in a large company may be printing wage slips on a regular basis Without encryption the data contained on these wages slips can be read by other network users However with SSL TLS anyone...

Page 106: ...sed Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 102 ...

Page 107: ...ecurity Self signed certificate This print server issues its own certificate Using this certificate you can easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from ...

Page 108: ...es and Web Based Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 104 ...

Page 109: ...y certificate use a self signed certificate or use a certificate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CS...

Page 110: ...Management Create and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Brother Machine 106 ...

Page 111: ...by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name o...

Page 112: ...rver The self signed certificate is created and saved in your machine s memory To use SSL TLS communication the self signed certificate must be installed on your computer Related Information Create and Install a Self signed Certificate 108 ...

Page 113: ...r your web browser to get help with installing certificates 1 Do one of the following Windows 7 and Windows Server 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows 10 and Windows Server 2016 Click Windows Accessories Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appear...

Page 114: ...4 Click Continue to this website not recommended 5 Click Certificate error and then click View certificates 6 Click Install Certificate 110 ...

Page 115: ...the Certificate Import Wizard appears click Next 8 Select Place all certificates in the following store and then click Browse 9 Select Trusted Root Certification Authorities and then click OK 10 Click Next 111 ...

Page 116: ...correct The fingerprint thumbprint is printed on the Network Configuration Report 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate 112 ...

Page 117: ...eate and Install a Self signed Certificate Import and Export the Self signed Certificate on your Brother Machine Import and Export the Self signed Certificate on your Brother Machine You can store the self signed certificates on your Brother machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 113 ...

Page 118: ...aredPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and...

Page 119: ...nter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 C...

Page 120: ...f you already have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Inst...

Page 121: ...b Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confi...

Page 122: ...ethod to send a CSR to your CA If you are using the Enterprise root CA of Windows Server 2008 2012 2012 R2 2016 we recommend using the Web Server for the certificate template to securely create the Client Certificate For more information go to your model s page on the Brother Solutions Center at support brother com Related Information Create and Install a Certificate from a Certificate Authority C...

Page 123: ...ser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the ...

Page 124: ...tificate Create and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 120 ...

Page 125: ...h as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set ...

Page 126: ... of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click...

Page 127: ...Using SSL TLS Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 123 ...

Page 128: ...re using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status ...

Page 129: ...IOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by de...

Page 130: ...rtificates Maximum Number of Certificates Stored UP on Brother Machine Self signed Certificate or Certificate Issued by a CA 3 CA Certificate 3 You can store up to 3 Certificate Authority CA certificates using SMTP over SSL only available for certain models We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires im...

Page 131: ...ou can change the HTTPS protocol settings using the Web Based Management screen 1 Start your web browser 2 Type https Common Name in your browser s address bar where Common Name is the Common Name that you assigned to the certificate this could be your IP address node name or domain name 3 No password is required by default Type a password if you have set one and then click 4 You can now access th...

Page 132: ...rrectly since they authorize the read only access of version 1 and version 2c If you want to use all applications we recommend using SNMP v1 v2c read write access mode SNMPv3 read write access In this mode the print server uses version 3 of the SNMP protocol If you want to manage the print server securely use this mode When you use SNMPv3 read write access mode note the following You can use only ...

Page 133: ...nagement with the HTTPS protocol if you use BRAdmin Professional and Web Based Management together Use a different password in each group if you are managing a mixed group of older and newer print servers with BRAdmin Professional This will ensure security is maintained on the newer print servers Older versions of BRAdmin refer to BRAdmin Professional older than Ver 2 80 and BRAdmin Light for Mac ...

Page 134: ...ode name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Protocol Make sure the IPP check box is selected If the IPP check box is not...

Page 135: ...curity Network Security Features Send an Email Securely Send an Email Securely Configure Email Sending Using Web Based Management Send an Email with User Authentication Send an Email Securely Using SSL TLS 131 ...

Page 136: ... address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the SMTP field click Advanced Settings and make sure the status of SMTP is Enabled 7 Configure the SMTP settings Confirm that the email settings are correct after configuration by sending a te...

Page 137: ...essing the email server You can use the SMTP AUTH method for email notification and email reports We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Serv...

Page 138: ...TLS communication you must configure SMTP over SSL TLS We recommend using Web Based Management to configure SSL TLS Verify Server Certificate Under SSL TLS if you choose SSL or TLS the Verify Server Certificate check box will be selected automatically Before you verify the server certificate you must import the CA certificate issued by the CA that signed the server certificate Contact your network...

Page 139: ... configure your machine s SMTP communication method to match the method used by your email server For details about your email server settings contact your network administrator or your ISP In most cases the secured webmail services require the following settings SMTP Port 25 Server Authentication Method SMTP AUTH SSL TLS TLS Related Information Send an Email Securely 135 ...

Page 140: ...Home Mobile Mobile Google Cloud Print AirPrint Mobile Printing for Windows Mopria Print Service Brother iPrint Scan for Mobile Devices Near Field Communication NFC 136 ...

Page 141: ...ogle Cloud Print Google Cloud Print Google Cloud Print Overview Before Using Google Cloud Print Print from Google Chrome or Chrome OS Print from Google Drive for Mobile Print from Gmail Webmail Service for Mobile 137 ...

Page 142: ...ice that allows you to print to a printer registered to your Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device Printing from Android apps requires installing the Google Cloud Print app from the Google Play Store 3 1 4 2 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing Related Information Google ...

Page 143: ...ng Google Cloud Print Before Using Google Cloud Print Network Settings for Using Google Cloud Print Register Your Machine with Google Cloud Print Using Google Chrome Register Your Machine with Google Cloud Print Using Web Based Management 139 ...

Page 144: ...DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW In order to use Google Cloud Print your Brother machine must be connected to a network that has access to the Internet either through a wired or wireless connection To connect and configure your machine correctly see the Quick Setup Guide or related topics in this guide Related Information Before Using Google Cloud Print Google Cloud Print Problems 14...

Page 145: ...ing the registration process The steps in this section are examples for Windows users Screens on your computer may vary depending on your operating system and environment 1 Open Google Chrome on your computer 2 Sign in to your Google Account 3 Click the Google Chrome menu icon and then Settings Show advanced settings 4 In the Google Cloud Print section click Manage 5 Follow the on screen instructi...

Page 146: ...ine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 4 No password is required by default Type a password if you have set one and then click 5 Click the Network tab 6 Click the Protocol menu in the left navigation bar 7 Make sure that Google Cloud Print is selected and then click Advanced Settings 8 Make sure that Status...

Page 147: ... L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW 1 Make sure your Brother machine is turned on 2 Open the web page that you want to print 3 Click the Google Chrome menu icon 4 Click Print 5 Select your machine from the printer list 6 Change print options if needed 7 Click Print Related Information Google Cloud Print 143 ...

Page 148: ...DW HL L2376DW HL L2385DW HL L2386DW 1 Make sure your Brother machine is turned on 2 Access Google Drive from your Android or iOS device s web browser 3 Open the document that you want to print 4 Tap the menu icon 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print 144 ...

Page 149: ... is turned on 2 Access the Gmail webmail service from your Android or iOS device s web browser 3 Open the email that you want to print 4 Tap the menu icon If Print appears beside the attachment name you can also print the attachment Tap Print and then follow the instructions on your mobile device 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Prin...

Page 150: ...Home Mobile AirPrint AirPrint AirPrint Overview Before Using AirPrint Print Using AirPrint 146 ...

Page 151: ...L2385DW HL L2386DW AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos email web pages and documents from your iPad iPhone iPod touch and Mac computer without the need to install a driver For more information visit Apple s website Related Information AirPrint AirPrint Problems 147 ...

Page 152: ...Home Mobile AirPrint Before Using AirPrint Before Using AirPrint Network Settings for Using AirPrint Disable and Enable AirPrint Using Web Based Management Web Browser 148 ...

Page 153: ...e your mobile device for a wireless network refer to your mobile device s user s guide A link to your mobile device s user s guide on Apple s website can be found by tapping in Safari To configure your Brother machine for a wireless network see the Quick Setup Guide or related topics in this guide If your Brother machine supports a wired network you can use a network cable to connect to the wirele...

Page 154: ...web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 To disable AirPrint clear the AirPrint check box To enable AirPrint select...

Page 155: ...Home Mobile AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod Touch Before Using AirPrint macOS Print Using AirPrint macOS 151 ...

Page 156: ...mple below 1 Make sure your Brother machine is turned on 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your Brother machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the desired options such as the number of pages to print and 2 sided printing...

Page 157: ...nting using macOS add your Brother machine to the printer list on your Mac computer 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Print Using AirPrint 15...

Page 158: ... printer list on your Mac computer 1 Make sure your Brother machine is turned on 2 On your Mac computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your Brother machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your Brother machine 5 Select the desired options such as the...

Page 159: ...indows is a function to print wirelessly from your Windows mobile device You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device Many Windows apps support this function 1 2 3 1 Windows mobile device Windows 10 Mobile or later 2 Wi Fi connection 3 Your Brother machine Related Information Mobile 155 ...

Page 160: ...ter developed by the Mopria Alliance With this service you can connect to the same network as your machine and print without additional setup Many native Android apps support printing 1 2 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must tu...

Page 161: ... Brother iPrint Scan from the Google Play Store app For all iOS supported devices including iPhone iPad and iPod touch Brother iPrint Scan allows you to use features of your Brother machine directly from your iOS device Download and install Brother iPrint Scan from the App Store For Windows Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows de...

Page 162: ...vices that are in close range of each other If your Android device is NFC enabled you can print data photos PDF files text files web pages and email messages from the device by touching it to the NFC symbol on the machine s control panel You must download and install Brother iPrint Scan on your Android device to use this feature For more detailed information visit support brother com ips Related I...

Page 163: ...Home Brother iPrint Scan for Windows and Mac Brother iPrint Scan for Windows and Mac Brother iPrint Scan Overview 159 ...

Page 164: ...of Brother iPrint Scan for Windows The actual screen may differ depending on the version of the application For Windows Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest application For Mac Download and install Brother iPrint Scan from the App Store Related Information Brother iPrint Scan for Windows and Mac Brother iPrint Scan for Mobi...

Page 165: ...ted correctly and the machine s power is on See the Quick Setup Guide All of the protective materials have been removed See the Quick Setup Guide Paper is loaded correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer Error and maintenance messages If you did not solve the pro...

Page 166: ...artridge Error The toner cartridge is not installed correctly Remove the toner cartridge and drum unit assembly from the machine Take out the toner cartridge and put it back in the drum unit again Reinstall the toner cartridge and drum unit assembly back in the machine If the problem continues contact Brother customer service or your local Brother dealer No Toner The toner cartridge or the toner c...

Page 167: ...ded printing models The paper is jammed underneath the 2 sided tray or the fuser unit Clear the Jam in the 2 sided tray or the fuser unit Jam Inside The paper is jammed inside the machine Open the front cover remove the drum and toner and clear the paper jam Jam Rear The paper is jammed in the back of the machine Open the fuser cover and remove all jammed paper Close the fuser cover Jam Tray The p...

Page 168: ...oad it again Make sure the paper guides are set to the correct size Toner Ended Continue mode It is time to replace the toner cartridge Replace the toner cartridge with a new one Self Diagnostic The temperature of the fuser unit does not rise to a specified temperature within the specified time Press and hold to turn the machine off wait a few seconds and then turn it on again Leave the machine id...

Page 169: ...ction 2 sided Disabled The back cover of the machine is not closed completely Close the back cover of the machine until it locks in the closed position The 2 sided tray is not installed completely Install the 2 sided tray firmly in the machine Cartridge Error The toner cartridge is not installed correctly Remove the toner cartridge and drum unit assembly Take out the toner cartridge and put it bac...

Page 170: ...e paper is jammed in the back of the machine Open the fuser cover and remove all jammed paper Close the fuser cover Jam Tray 1 The paper is jammed in the indicated paper tray Pull out the paper tray indicated on the LCD and remove all jammed paper Media Mismatch The media type specified in the printer driver differs from the paper type specified in the machine s menu Load the correct type of paper...

Page 171: ...rum unit Replace the drum unit with a new one See Related Information Replace the Drum Unit The drum unit counter was not reset when a new drum was installed Reset the drum unit counter See the instructions included with the new drum unit Replace Toner The toner cartridge is at the end of its life The machine stops all print operations Replace the toner cartridge with a new one Self Diagnostic The...

Page 172: ...the LCD displays this message you can still print The toner cartridge is near the end of its life Order a new toner cartridge now so you have it ready when the LCD displays Replace Toner Related Information Troubleshooting Replace Supplies Load and Print Using the Multi purpose Tray MP Tray Replace the Drum Unit Clean the Corona Wire 168 ...

Page 173: ...hen you are adding new paper This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams Paper is Jammed in the Paper Tray Paper is Jammed in the MP tray Paper is Jammed in the Back of the Machine Paper is Jammed inside the Machine Paper is Jammed in the 2 sided Tray 169 ...

Page 174: ...1 Pull the paper tray completely out of the machine 2 Slowly pull out the jammed paper Pulling the jammed paper downward using both hands allows you to remove the paper more easily 3 Fan the stack of paper to prevent further jams and slide the paper guides to fit the paper size 4 Make sure the paper is below the maximum paper mark b b b 5 Put the paper tray firmly back in the machine Related Infor...

Page 175: ...ne s MP tray follow these steps 1 Remove the paper from the MP tray 2 Remove any jammed paper from in and around the MP tray 3 Fan the paper stack and then put it back in the MP tray 4 Reload paper in the MP tray and make sure the paper stays under the maximum paper height guides 1 on both sides of the tray 5 Follow the instructions on the machine s LCD Related Information Paper Jams 171 ...

Page 176: ...ol the extremely hot parts inside the machine 2 Open the back cover 3 Pull the blue tabs at the left and right sides toward you to release the fuser cover WARNING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them If the green envelope levers inside the back cover are pulled down to the envelope position lift these levers to the or...

Page 177: ...ver If you print on envelopes pull down the green envelope levers to the envelope position again before closing the back cover 6 Close the back cover until it locks in the closed position Related Information Paper Jams 173 ...

Page 178: ...eave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Open the front cover 1 2 3 Remove the toner cartridge and drum unit assembly WARNING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them 4 Pull out the jammed paper slowly 5 Install the toner cartridge and drum unit as...

Page 179: ...6 Close the front cover Related Information Paper Jams 175 ...

Page 180: ...ow these steps 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Pull the paper tray completely out of the machine 3 At the back of the machine pull the 2 sided tray completely out of the machine 4 Pull the jammed paper out of the machine or out of the 2 sided tray 5 Remove paper that may have jammed under the machine due to stat...

Page 181: ...or the machine to cool down before touching them 7 Use both hands to gently pull the jammed paper out of the back of the machine 8 Close the back cover until it locks in the closed position 9 Put the 2 sided tray firmly back in the rear of the machine 10 Put the paper tray firmly back in the front of the machine Related Information Paper Jams 177 ...

Page 182: ...your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel Hardware and Sound View devices and printers Right click the Brother XXX XXXX Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure that Use Printer Offline is not selected Windows 10 and Windows Server 2016 Click Wi...

Page 183: ...int speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time If you have enabled the Quiet Mode disable the Quiet Mode on the printer driver or the machine s menu setting The machine does not feed paper If there is paper in the paper tray make sure it is straight If the paper is curled straighten it Sometimes it is help...

Page 184: ...to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application Related Information Troubleshooting Monitor the Status of the Machine from Your Computer Windows Monitor the Status of the Machine from Your Computer Mac Cancel a Print Job Clean the Paper Pick up Rollers Load and Print Using the Multi purpose Tray MP Tray 180 ...

Page 185: ...oner cartridge Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault If the whole page is too light Toner Save may be turned on Turn off Toner Save mode in the machine s menu settings or the printer driver Clean the drum unit Clean the corona wire on the drum unit Replace the toner cartridge with a new toner cartridge Replace the drum un...

Page 186: ...printer driver or use thinner paper than you are currently using For models with an LCD Select the appropriate media type in the menu setting Check the machine s environment Conditions such as high humidity can cause hollow print The drum unit may be damaged Replace the drum unit with a new drum unit All black Clean the corona wire inside the drum unit The drum unit may be damaged Replace the drum...

Page 187: ... drum unit may be damaged Replace the drum unit with a new drum unit ABCDEFGH abcdefghijk A B C D abcde 0 1 2 3 4 Black toner marks across the page If you use label sheets for laser printers the glue from the sheets may sometimes stick to the drum surface Clean the drum unit See Related Information Clean the Drum Unit Using Drum Dot Print If you used paper that has clips or staples the drum unit m...

Page 188: ...r torn paper in the 2 sided tray Verify the 2 sided tray is inserted completely and the back cover is closed completely Curled or wavy image Check the paper type and quality High temperatures and high humidity will cause paper to curl If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and th...

Page 189: ...green levers inside the back cover are pulled down to the envelope position when you print envelopes After you have finished printing reset the levers back to their original position Pull up the levers until they stop Make sure envelopes are printed with the back cover face up output tray opened For models with Manual Feed Slot Make sure envelopes are fed only from the manual feed slot For models ...

Page 190: ...ere Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration Use the Network Connection Repair Tool Windows My Brother Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly 186 ...

Page 191: ...ct network configuration Move the mobile device closer to your Brother machine Move your Brother machine and the mobile device to an obstruction free area If you are using the PIN Method of WPS make sure you have entered the correct PIN No Device When configuring the Wi Fi Direct network the Brother machine cannot find your mobile device Make sure your machine and mobile device are in the Wi Fi Di...

Page 192: ...ting Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Print the Network Configuration Report Change Machine Settings from Your Computer 188 ...

Page 193: ... Address on your Brother machine s control panel Wireless Your wireless LAN access point router is in stealth mode not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not...

Page 194: ...ur Brother machine as a client confirm how many devices are allowed in the current Wi Fi Direct network and then check how many devices are connected Wi Fi Direct For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless...

Page 195: ...rop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool Windows Server 2012 2012 R2 2016 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool If the User Account Co...

Page 196: ...nt job is still in your computer s print queue delete it Otherwise double click the printer icon in the following folder and cancel all documents Windows 7 Click Start Devices and Printers Printers and Faxes Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In the Hardware and Sound group click View devices and printers Print...

Page 197: ...elated Information Network Problems Print the WLAN Report Wireless LAN Report Error Codes Use the Network Connection Repair Tool Windows I Want to Check that My Network Devices are Working Correctly 193 ...

Page 198: ...OK Wired Wireless Check that you can ping the Brother machine from your computer Ping the Brother machine from your computer using the IP address or the node name in the Windows command prompt or Mac Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connect...

Page 199: ...ine is turned on Confirm your network settings See Related Information Certain files may not be printable or may not appear exactly as they are displayed I cannot register my Brother machine with Google Cloud Print Make sure your machine is connected to a network with Internet access Verify that the date and time are set correctly on your machine I do not see a confirmation message on my Brother m...

Page 200: ...ss access point router or to your Brother machine I cannot print Make sure your Brother machine is turned on Confirm the network settings See Related Information I am trying to print a multiple page document from an iOS device but ONLY the first page is printing Make sure you are running the latest OS version Refer to the following Apple support article for more information about AirPrint support ...

Page 201: ...indows 8 and Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In the Hardware and Sound 1 group click View devices and printers For Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 R2 Click Control Panel on ...

Page 202: ...Home Troubleshooting Machine Information Machine Information Check the Serial Number Check the Firmware Version Reset Functions Overview Reset Your Brother Machine 198 ...

Page 203: ...s HL L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW 1 Press a or b to select the Machine Info option and then press OK 2 Press a or b to select the Serial No option and then press OK The machine displays the serial number on the LCD Related Information Machine Information 199 ...

Page 204: ...L L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW 1 Press a or b to display the Machine Info option and then press OK 2 Press a or b to display the Firmware Version option and then press OK The machine displays the firmware version on the LCD Related Information Machine Information 200 ...

Page 205: ...s Reset function or Factory Reset function Subdivided reset functions are not available for some models 1 Machine Reset This function resets the following settings Setting Lock Language Setting 2 Network Settings Reset For Network Models Reset the print server back to its default factory settings includes Password and IP Address information 3 Factory Reset Brother strongly recommends you perform t...

Page 206: ...L2375DW HL L2376DW HL L2385DW HL L2386DW 1 Press a or b to display the Initial Setup option and then press OK 2 Press a or b to display the Reset option and then press OK 3 Press a or b to choose the type of reset you want to perform and then press OK 4 Press b 5 Press b for Yes The machine will restart Related Information Machine Information 202 ...

Page 207: ...Home Routine Maintenance Routine Maintenance Replace Supplies Clean the Machine Check the Remaining Part Life Pack and Ship Your Brother Machine 203 ...

Page 208: ...e questions call your local waste disposal office Be sure to reseal the consumable items tightly so that the material inside does not spill We recommend placing used and new supplies on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended print media the life of supplies and machine parts may be red...

Page 209: ...Related Information Routine Maintenance Replace the Toner Cartridge Replace the Drum Unit Error and Maintenance Indications Error and Maintenance Messages Supplies 205 ...

Page 210: ...2 Open the front cover 1 2 3 Remove the toner cartridge and drum unit assembly from the machine 4 Push down the green lock lever and take the toner cartridge out of the drum unit 5 Unpack the new toner cartridge 6 Remove the protective cover 7 Push the new toner cartridge firmly into the drum unit until you hear it lock into place 206 ...

Page 211: ...ng To ensure high quality printing we recommend using only Brother Original toner cartridges When you want to buy toner cartridges contact Brother Dealer DO NOT unpack the new toner cartridge until you are ready to install it If a toner cartridge is left unpacked for a long time the toner life will be shortened Brother strongly recommends you DO NOT refill the toner cartridge provided with your ma...

Page 212: ... Improve the Print Quality 208 ...

Page 213: ...s turned on 2 Open the front cover 1 2 3 Remove the toner cartridge and drum unit assembly from the machine 4 Push down the green lock lever and take the toner cartridge out of the drum unit 5 Unpack the new drum unit 6 Push the toner cartridge firmly into the new drum unit until you hear it lock into place 209 ...

Page 214: ...ctors that determine the actual drum life such as the temperature humidity type of paper type of toner used and so on Under ideal conditions the average drum life is estimated at approximately 12 000 pages based on 1 page per job A4 Letter single sided pages The number of pages may be affected due to a variety of factors including but not limited to media type and media size Because we have no con...

Page 215: ...ING DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause a fire Instead use only a dry lint free cloth IMPORTANT DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel To avoid print quality problems DO NOT touch the shaded parts shown in the...

Page 216: ... Clean the Paper Pick up Rollers 212 ...

Page 217: ...lean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Be sure to return the tab to the Home position a The arrow on the tab must be aligned with the arrow on the drum unit If it is not printed pages may have a vertical stripe 4 Install the toner cartridge and drum unit assembly back into the machine 5 Close the front cover of t...

Page 218: ... Error and Maintenance Messages 214 ...

Page 219: ...L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW HL L2310D 1 Make sure the machine is in Ready mode 2 Press Go eight times The machine prints the Drum Dot Check Sheet 3 Press and hold to turn the machine off 4 Open the front cover 1 2 5 Remove the toner cartridge and drum unit assembly from the machine 6 Push down the green lock lever and take the toner cartridge out of the drum unit...

Page 220: ...mark in drum region 2 9 Turn the edge of the drum unit towards you while looking at the drum surface to find the mark IMPORTANT To avoid print quality problems DO NOT touch the surface of the drum unit only the wheel on the end 10 Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material on the surface comes off 216 ...

Page 221: ...cartridge and drum unit assembly back into the machine 13 Close the front cover of the machine 14 Press to turn the machine on HL L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW 1 Make sure the machine is in Ready mode 2 Press a or b to display the Print Reports option and then press OK 3 Press a or b to select the Drum Dot Print option 4 Press Go The machine prints the D...

Page 222: ...rum unit as shown in the illustration Make sure that the drum unit gear is on the left side 10 Use the numbered markers next to the drum roller to find the mark on the drum For example a dot in column 2 on the check sheet means that there is a mark in drum region 2 11 Turn the edge of the drum unit towards you while looking at the drum surface to find the mark 218 ...

Page 223: ...es off NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids 13 Push the toner cartridge firmly into the drum unit until you hear it lock into place Make sure you put the toner cartridge in correctly or it may separate from the drum unit 14 Install the toner cartridge and drum unit assembly back into the machine 15 Close the front cover of the machine 16 Press...

Page 224: ...Related Information Clean the Machine Improve the Print Quality 220 ...

Page 225: ...o turn the machine off 2 Pull the paper tray completely out of the machine 3 If paper is loaded or something is stuck inside in the paper tray remove it 4 Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad on the paper tray to remove dust 5 Wipe the two pick up rollers inside the machine to remove dust 6 Reload the paper and put the paper tray firmly back ...

Page 226: ...DW HL L2376DW HL L2385DW HL L2386DW 1 Press a or b to display the Machine Info option and then press OK 2 Press a or b to select the Parts Life option and then press OK 3 Press a or b to select the machine part you want to check and then press OK The LCD displays the approximate remaining part life Related Information Routine Maintenance 222 ...

Page 227: ...utes to cool down 2 Disconnect all the cables and then unplug the power cord from the electrical socket Some models are equipped with a non detachable AC power cord If your cord is not detachable fold it loosely and rest it on top of the machine so it packs easily 3 Put the machine into the bag it originally came in 4 Pack the machine the printed materials and the AC power cord if applicable in th...

Page 228: ...5 Close the carton and tape it shut Related Information Routine Maintenance 224 ...

Page 229: ...e shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel How to Install the Remote Printer Console Software Windows only Change Machine Settings from Your Computer 225 ...

Page 230: ...Home Machine Settings Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel General Settings Menu Table for LCD Models 226 ...

Page 231: ...e Machine Settings from the Control Panel General Settings General Settings Set Sleep Mode Countdown About Deep Sleep Mode Set Auto Power Off Mode Reduce Toner Consumption Reduce Printing Noise Change the Language on the LCD 227 ...

Page 232: ...in Sleep Mode it acts as if it is turned off The machine will wake up and start printing when it receives a print job Use these instructions to set a time delay countdown before the machine enters Sleep Mode 1 Press a or b to select the General Setup option and then press OK 2 Press a or b to select the Ecology option and then press OK 3 Press a or b to select the Sleep Time option and then press ...

Page 233: ...your specific model and settings Deep Sleep mode uses less power than Sleep mode Applicable Models Machine s Control Panel in Deep Sleep Mode Conditions That Will Wake the Machine HL L2310D The Ready LED is dimmed The machine receives a job Someone presses a button on the control panel HL L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW The LCD displays Deep Sleep The mach...

Page 234: ...over is closed and the power cord is plugged in 2 Press to turn on the machine and make sure only the Ready LED lights up 3 Press Go four times to turn the function On or Off All LEDs blink twice when Auto Power Off Mode is turned on All LEDs blink once when Auto Power Off Mode is turned off HL L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW Select how long the machine mu...

Page 235: ... on your documents appears lighter We DO NOT recommend using the Toner Save feature for printing photo or greyscale images 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Ecology option and then press OK 3 Press a or b to display the Toner Save option and then press OK 4 Press a or b to display On and then press Go Related Information General Sett...

Page 236: ...is plugged in 3 Hold down Go as you press to turn on the machine Keep Go pressed down until the Toner Drum and Paper LEDs light up 4 Press Go 11 times to turn the function On or Off All LEDs blink twice when you turn on the Quiet Mode All LEDs blink once when you turn off the Quiet Mode HL L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW 1 Press a or b to display the Gener...

Page 237: ...age on the LCD Change the LCD language if needed This feature is not available in some countries 1 Press a or b to display the Initial Setup option and then press OK 2 Press a or b to display the Local Language option and then press OK 3 Press a or b to display your language and then press Go Related Information General Settings 233 ...

Page 238: ...Home Machine Settings Change Machine Settings from the Control Panel Menu Table for LCD Models Menu Table for LCD Models Settings Tables 1 Line LCD models 234 ...

Page 239: ...P Tray Select the size of paper you loaded in the MP tray Tray1 Select the size of paper you loaded in the standard paper tray Paper Low Notice Notification Select whether to display a message telling you that the paper tray is nearly empty Notice Level Select the minimum paper level that will trigger the message Check Size Select whether to display a message telling you to check that the size of ...

Page 240: ...es Test Print Print a test page 2 sided For automatic 2 sided printing models 2 sided Print Turn 2 sided printing off or on and select flip on long edge or short edge Single Image For a print job where the last page is a 1 sided image select the 1 sided Feed option to reduce printing time Auto Continue Select if you want the machine to clear paper size errors or media type errors automatically Pap...

Page 241: ...or Print Choose whether the machine prints the error information when errors occur All other models Level 1 Level 2 Description Test Print Print a test page 2 sided For automatic 2 sided printing models 2 sided Print Turn 2 sided printing off or on and select flip on long edge or short edge Single Image For a print job where the last page is a 1 sided image select the 1 sided Feed option to reduce...

Page 242: ... Display the signal condition Channel Display the channel in use when Status is Active Speed Display the connection speed when Status is Active SSID Display SSID Comm Mode Display the current Communication mode MAC Address Display the MAC address of the machine WLAN Enable Turn the wireless interface on or off Wi Fi Direct Push Button Configure your Wi Fi Direct network settings using the one butt...

Page 243: ...ary Specify the IP address of the primary DNS server Secondary Specify the IP address of the secondary DNS server APIPA Allocate the IP address from the link local address range automatically 1 IPv6 Enable or disable the IPv6 protocol Ethernet Choose the Ethernet link mode Wired Status Display the Ethernet link status MAC Address Display the MAC address of the machine Network Reset Restore all net...

Page 244: ...S configuration mode WINS Server Primary Specify the IP address of the primary WINS server Secondary Specify the IP address of the secondary WINS server DNS Server Primary Specify the IP address of the primary DNS server Secondary Specify the IP address of the secondary DNS server APIPA Allocate the IP address from the link local address range automatically 1 IPv6 Enable or disable the IPv6 protoc...

Page 245: ... the connection speed when the Status is G O Active or Client Active I F Enable Enable or disable the Wi Fi Direct connection Network Reset Restore all network settings of your machine to the factory settings 1 On connection to the network if the machine s Boot Method is Auto the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP If a boot server cannot be f...

Page 246: ...Setup Level 1 Level 2 Description Reset Machine Reset Restore all the machine settings that you have changed Network Reset Restore all network settings back to the factory settings Factory Reset Restores all the machine s settings to the factory defaults Perform this operation when you dispose of your machine Local Language Select the LCD language for your country Related Information Menu Table fo...

Page 247: ...Remote Printer Console These settings are remembered in and used by your Brother machine as print defaults However any manual changes you make in the application or printer driver will override your Remote Printer Console settings NOTE Not available to countries subject to applicable export regulations 1 Put the Brother Installation Disc into your CD ROM drive Close the opening screen when it appe...

Page 248: ...Machine Settings from Your Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 244 ...

Page 249: ... Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set a Login Password for Web Based Management Network Management Software and Utilities 245 ...

Page 250: ...TTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS Type your machine s IP address into your web browser to access and change your print server settings We recommend Microsoft Internet Explorer 11 Edge for Windows and Safari 9 10 for Mac Make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a v...

Page 251: ...or example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicki...

Page 252: ...redPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click Administrator 5 Type the password you ...

Page 253: ...Home Appendix Appendix Specifications How to Enter Text on Your Brother Machine Supplies Brother Numbers 249 ...

Page 254: ...s x 1 line Power Source For Taiwan 110 to 120 V AC 50 60 Hz Except for Taiwan 220 to 240 V AC 50 60 Hz Power Consumption Average Peak For Taiwan Approximately 1104 W Except for Taiwan Approximately 1104 W Printing 1 For Taiwan HL L2310D HL L2375DW Approximately 500 W at 25 C HL L2350DW Approximately 460 W at 25 C Except for Taiwan HL L2310D HL L2350DW HL L2351DW Approximately 460 W at 25 C HL L237...

Page 255: ... Taiwan Approximately 0 02 W Except for Taiwan Approximately 0 03 W Dimensions Typical outline view HL L2310D HL L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW Unit mm HL L2310D HL L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW 356 183 360 HL L2385DW HL L2386DW 356 183 388 Weights with supplies For Australia and New Zealand HL L2310D HL L2350DW HL L2351DW HL L2370DN...

Page 256: ...ications Paper Input Paper Tray Standard Paper Type Plain Paper Thin Paper Recycled Paper Thick Paper Paper Size For Taiwan A4 Letter B5 JIS A5 A5 長邊 A6 Executive 病歴摘要紙 210x270mm For Australia and New Zealand A4 Letter A5 A5 Long Edge A6 Executive For Korea Turkey and South Africa A4 Letter A5 A5 Long Edge A6 Executive For Other countries A4 Letter A5 A5 Long Edge A6 Executive Legal Folio Mexico ...

Page 257: ...Size A4 Paper Weight 60 to 105 g m2 1 For labels we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging 2 Calculated with 80 g m2 in a temperate non humid environment Printer Specifications Automatic 2 sided Print Yes Emulation HL L2370DN HL L2375DW HL L2376DW PCL6 HL L2385DW HL L2386DW PCL6 BR Script3 PDF Ve...

Page 258: ...e Mode IEEE 802 11g n Wi Fi Direct NFC HL L2385DW HL L2386DW Yes 1 Your machine has a USB 2 0 Hi Speed interface The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported 3 Use a straight through Category 5 or greater twisted pair cable Supported Protocols and Security Features Ethernet 10Base T 100Base TX Wireless LAN IEEE 802 11b g n I...

Page 259: ...Ethernet Wireless 2 802 11b g n Windows Operating System Windows 7 SP1 8 8 1 N A Printing 32 bit x86 or 64 bit x64 processor 80 MB Windows 10 Home 10 Pro 10 Education 10 Enterprise Windows Server 2008 Printing Windows Server 2008 R2 64 bit x64 processor Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Mac Operating System macOS v10 10 5 Printing Intel Processor 80 MB macOS v10 11 x m...

Page 260: ...ation you perform Hold down or repeatedly press a or b to select a character from this list 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ space _ Press OK when the character or symbol you want is displayed and then enter the next character Press Back to delete characters entered incorrectly Related Information Appendix Configure Your Machine for a Wireless Network Using the Machin...

Page 261: ...ter single sided pages The average inbox toner life is estimated at Approximately 700 pages based on 1 page per job A4 or Letter size single sided pages For Other countries Supply Model Name Approximate Life Page Yield Applicable Models Standard Toner Not available in India and Turkey TN 2481 For Indonesia and Vietnam TN 2460 For Other countries Approximately 1 200 pages 1 2 HL L2310D HL L2350DW H...

Page 262: ... Australia DR 2415 For New Zealand DR 2465 For India DR 2485 For Indonesia and Vietnam DR 2406 For Turkey DR 2455 For Other countries Approximately 12 000 pages 1 HL L2310D HL L2350DW HL L2351DW HL L2370DN HL L2375DW HL L2376DW HL L2385DW HL L2386DW 1 Approximately 12 000 pages based on 1 page per job A4 Letter single sided pages The number of pages may be affected due to a variety of factors incl...

Page 263: ...ther product Check here for Brother driver updates too support brother com Customer Service Visit www brother com for contact information on your local Brother office Service centre locations For service centres in your area contact your local Brother Office Contact information for local Brother Offices can be found at www brother com and selecting your country Internet Addresses Brother Global We...

Page 264: ...Wide Web www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will support only machines purchased in their own countries OCE ASA SAF GLF TWN Version A ...

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