Brother HL-J6000DW Online User'S Manual Download Page 278

Page: 278 / 373

Home >

Troubleshooting

If You Are Having Difficulty with Your Machine

Network Problems

> Use the

Network Connection Repair Tool (Windows

)

Use the Network Connection Repair Tool (Windows

)

Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct
IP address and Subnet Mask.

Make sure the Brother machine is turned on and is connected to the same network as your computer.

1. Do one of the following:

Option

Description

Windows Server

2008

Click

(Start)

All Programs

Brother

Brother Utilities

Click the drop-down list and select your model name (if not already selected). Click

Tools

in the left navigation bar, and then click

Network Connection Repair Tool

Windows

Click

(Start)

All Programs

Brother

Brother Utilities

Click the drop-down list and select your model name (if not already selected). Click

Tools

in the left navigation bar, and then click

Network Connection Repair Tool

Windows

Launch

(

Brother Utilities

), and then click the drop-down list and select your

model name (if not already selected). Click

Tools

in the left navigation bar, and then

click

Network Connection Repair Tool

Windows Server

2012 / 2012 R2 /
2016

Launch

(

Brother Utilities

), and then click the drop-down list and select your

model name (if not already selected). Click

Tools

in the left navigation bar, and then

click

Network Connection Repair Tool

If the

User Account Control

screen appears, click

Yes

2. Follow the on-screen instructions.
3. Check the diagnosis by printing the Network Configuration Report.

The Network Connection Repair Tool will start automatically if you select the

Enable Connection Repair

Tool

option in the Status Monitor. Right-click the Status Monitor screen, and then click

Other Settings

Enable Connection Repair Tool

. This is not recommended when your network administrator has set the

IP address to Static, since it will automatically change the IP address.

If the correct IP address and the Subnet Mask are still not assigned even after using the Network Connection
Repair Tool, ask your network administrator for this information.

Related Information

•

Network Problems

Related Topics:

•

Print the Network Configuration Report

•

My Brother Machine Cannot Print over the Network

•

I Want to Check that My Network Devices are Working Correctly

273

Summary of Contents for HL-J6000DW

Page 2: ...a Photo Windows 59 Print a Document Windows 60 Cancel a Print Job Windows 61 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 62 Print as a Poster Windows 63 Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows 64 Print as a Booklet Automatically Windows 67 Secure Print Windows 69 Print a Colour Document in Greyscale Windows 70 Prevent Smudged Printou...

Page 3: ...133 Technical Information for Advanced Users 136 Reset the Network Settings to Factory Default 137 Print the WLAN Report 138 Security 141 Before Using Network Security Features 142 Secure Function Lock 3 0 143 Before Using Secure Function Lock 3 0 144 Configure Secure Function Lock 3 0 Using Web Based Management 145 Configure Public Mode for Secure Function Lock 3 0 146 Additional Secure Function ...

Page 4: ...3 Download and Print Documents Using Brother Web Connect 220 Google Cloud Print 222 Google Cloud Print Overview 223 Before Using Google Cloud Print 224 Print from Google Chrome or Chrome OS 228 Print from Google Drive for Mobile 229 Print from Gmail Webmail Service for Mobile 230 AirPrint 231 AirPrint Overview 232 Before Using AirPrint macOS 233 Print Using AirPrint 234 Mobile Printing for Windows...

Page 5: ... the Print Alignment from Your Brother Machine 310 Check the Print Alignment from Your Computer Windows 311 Check the Print Alignment from Your Computer Mac 313 Check the Ink Volume Page Gauge 314 Monitor Machine Status from Your Computer Windows 316 Monitor Machine Status from Your Computer Mac 321 Correct the Paper Feed to Clear Vertical Lines 323 Change the Print Setting Options When Having Pri...

Page 6: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes Trademarks Important Note 1 ...

Page 7: ...y hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 8: ...re registered trademarks of the Mozilla Foundation The Bluetooth word mark is a registered trademark owned by the Bluetooth SIG Inc and any use of such marks by Brother Industries Ltd and related companies is under license Other trademarks and trade names are those of their respective owners Intel is a trademark of Intel Corporation in the U S and or other countries Evernote and the Evernote Eleph...

Page 9: ...008 R2 In this User s Guide the LCD messages of the HL J6000DW are used unless otherwise specified In this User s Guide the illustrations of the HL J6000DW are used unless otherwise specified The screens in this User s Guide are for illustration purposes only and may differ from the actual screens Unless otherwise specified the screens in this manual are from Windows 7 and macOS v10 12 x Screens o...

Page 10: ...troduction to Your Brother Machine Before Using Your Machine Control Panel Overview Touchscreen LCD Overview Settings Screen Overview Navigate the Touchscreen Access Brother Utilities Windows USB Ethernet Port Locations on Your Brother Machine 5 ...

Page 11: ...formation about acceptable paper before buying paper and to determine the printable area depending on the settings in the printer driver Firewall Windows If your computer is protected by a firewall and you are unable to network print you may need to configure the firewall settings If you are using the Windows Firewall and you installed the drivers using the steps in the installer the necessary fir...

Page 12: ...Press to return to the Home screen Cancel Press to cancel an operation 4 LED Power Indicator The LED lights up depending on the machine s power status When the machine is in Sleep Mode the LED blinks 5 Power On Off Press to turn the machine on Press and hold down to turn the machine off The touchscreen displays Shutting Down and stays on for a few seconds before turning itself off If you turn the ...

Page 13: ...Related Topics Near Field Communication NFC 8 ...

Page 14: ...configure wireless settings For more detailed information see the Quick Setup Guide The wireless network is connected A three level indicator in the Home screen displays the current wireless signal strength The wireless access point router cannot be detected The wireless setting is disabled You can configure wireless settings by pressing the Wireless Status button 2 Functions Press to access the F...

Page 15: ...s needed and data rates may apply Press to view the details 7 Warning icon 7 The warning icon appears when there is an error or maintenance message press to view the details and then press to return to the Home screen Related Information Introduction to Your Brother Machine Related Topics Reduce Printing Noise Check the Ink Volume Page Gauge Settings Screen Overview Error and Maintenance Messages ...

Page 16: ...access the Quiet Mode menu When this menu is set to On is displayed on the Home screen 3 Beep Adjust the beeper volume 4 Date Time Displays the date and time Press to access the Date Time menu 5 Wi Fi Press to set up a wireless network connection If you are using a wireless connection a three level indicator on the screen displays the current wireless signal strength 6 Tray Setting Press to access...

Page 17: ... Check the Ink Volume Page Gauge 12 ...

Page 18: ...ate the Touchscreen Press your finger on the LCD to operate it To display and access all the options press d c or a b on the LCD to scroll through them NOTE This product adopts the font of ARPHIC TECHNOLOGY CO LTD Related Information Introduction to Your Brother Machine 13 ...

Page 19: ...8 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click Brother Brother Utilities 2 Select your machine 3 Select the o...

Page 20: ... Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the left navigation bar ...

Page 21: ...e Package necessary for operating your machine insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com 1 Place both hands under the plastic tabs on both sides of the machine to lift the top cover 1 into the open position 1 2 Locate the correct port based on the cable you are using inside the machine as show...

Page 22: ...Related Information Introduction to Your Brother Machine 17 ...

Page 23: ...Home Paper Handling Paper Handling Load Paper 18 ...

Page 24: ...r Load Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Load Paper in the Multi purpose Tray MP Tray Unprintable Area Paper Settings Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 19 ...

Page 25: ...y 3 Load Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Load A4 Letter or Executive Size Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Load A3 Ledger or Legal Size Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Load Photo Paper in Paper Tray 1 Load Envelopes in Paper Tray 1 20 ...

Page 26: ...ropriate tray if Auto Tray Select has been set in the machine or printer driver You can use only plain paper in Tray 2 HL J6000DW You can use only plain paper in Tray 2 and Tray 3 HL J6100DW These instructions describe how to load paper in Tray 1 HL J6000DW The steps for Tray 2 are very similar HL J6100DW The steps for Tray 2 and Tray 3 are very similar 1 If the paper support flap 1 is open close ...

Page 27: ...1 3 2 3 If you load Executive size paper lift up the stopper 4 4 4 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 22 ...

Page 28: ... paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 6 Make sure the paper length guide 1 touches the edges of the paper 1 7 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 8 Make sure the paper is flat in the tray and below the maximu...

Page 29: ...he paper tray completely into the machine IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 10 Pull out the paper support until it locks into place 11 Change the paper size setting in the machine s menu if needed 24 ...

Page 30: ...Related Information Load Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Related Topics Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 25 ...

Page 31: ...bles the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver You can use only plain paper in Tray 2 HL J6000DW You can use only plain paper in Tray 2 and Tray 3 HL J6100DW These instructions describe how to load paper in Tray 1 HL J6000DW The steps for Tray 2 are very similar HL J6100DW The steps for Tray 2 and Tray 3 are ...

Page 32: ... to fit the paper size Make sure the triangular mark 3 on the paper width guide 1 and paper length guide 2 line up with the marks for the paper you are using 1 3 2 3 5 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 27 ...

Page 33: ... paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 7 Make sure the paper length guide 1 touches the edges of the paper 1 8 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 9 Make sure the paper is flat in the tray and below the maximu...

Page 34: ...y into the machine IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 11 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 12 Change the paper size setting in the machine s menu if needed 29 ...

Page 35: ...ould fall and cause injury Before you collapse the paper tray take the paper out of the tray Rest the tray on a flat surface Push the green slider to the left and then push in the front of the tray to collapse it until it locks into place Put the paper in the tray Related Information Load Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 30 ...

Page 36: ... appropriate tray if Auto Tray Select has been set in the machine or printer driver 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine as shown by the arrow 3 Do one of the following If you load Photo L 9 x 13 cm in the paper tray lift up the Photo L stopper 1 If you load Photo 10 x 15 cm in the paper tray lift ...

Page 37: ...e IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly Doing this may cause paper jams or paper feed problems 7 Pull out the paper support until it locks into place 8 Change the paper size setting in the machine s menu if needed Related Information Load Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Related Topics Change the Check Paper Size Setting Choose the Right Print M...

Page 38: ... Change the Paper Size and Paper Type 33 ...

Page 39: ...r size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper...

Page 40: ...uickly Doing this may cause paper jams or paper feed problems 6 Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Change the paper size setting in the machine s menu if needed Related Information Load Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Related Topics Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Si...

Page 41: ... Paper Type and Size for Each Operation 36 ...

Page 42: ...ize When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver NOTE To prevent dust from entering the machine be sure to close the MP tray if you are not using it...

Page 43: ...id paper jams and misfeeds Always make sure the paper is not curled or wrinkled 4 Gently load the paper in the MP tray with the printing surface face up Using A4 Letter or Executive Landscape orientation Using A3 Ledger Legal Folio Mexico Legal India Legal A5 A6 envelopes Photo Photo L Photo 2L or Index Card Portrait orientation 38 ...

Page 44: ...opes with the printing surface face up and the flap on the left as shown in the illustration If you are having difficulty loading paper in the MP tray push the release lever 1 towards the back of the machine and then load the paper 1 39 ...

Page 45: ...tred pull it out and insert it again at the centre position 6 Do one of the following When using A4 or Letter size or smaller size paper Pull out the paper support until it locks into place When using paper larger than A4 or Letter size or envelopes Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Change the paper size setting in the machine s m...

Page 46: ...Related Information Load Paper Related Topics Choose the Right Print Media Error and Maintenance Messages 41 ...

Page 47: ...lopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 3 mm 12 mm 3 mm The Borderless print feature is not available for envelopes and 2 sided printing Related Information Load Paper Related Topics Paper Handling and Pri...

Page 48: ...g Load Paper Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting Set a Default Tray Based on Your Task Change Paper Tray Priority Change the Paper Low Notice Setting 43 ...

Page 49: ...tions and then press the option you want Use plain paper only in Tray 2 HL J6000DW Use plain paper only in Tray 2 and Tray 3 HL J6100DW 5 Press Paper Size 6 Press a or b to display the paper size options and then press the option you want 7 Press The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine When you use glossy paper remove each sheet at ...

Page 50: ...want to change the Paper Size and Paper Type settings The default setting is On 1 Press Settings All Settings General Setup 2 Press Tray Setting 3 Press a or b to display the Check Paper option and then press it 4 Press On or Off 5 Press Related Information Paper Settings Related Topics Load A4 Letter or Executive Size Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Load Photo Paper in Paper Tray ...

Page 51: ...r from the most appropriate tray for the paper type and size you have set The machine feeds paper from the most appropriate tray using the tray priority order you have set Some trays are not available depending on your model 1 Press Settings All Settings General Setup Tray Setting For printing photos press Tray Setting JPEG Print Media Tray Use 2 Press the tray option you want 3 Press Related Info...

Page 52: ...s selected in the tray select settings the machine will feed paper from the most appropriate tray for the paper type and size according to the tray priority setting 1 Press Settings All Settings General Setup Tray Setting 2 Press the Tray Setting Print or Tray Setting JPEG Print Media option 3 Press Tray Priority 4 Press the option you want 5 Press Related Information Paper Settings 47 ...

Page 53: ... Notice Setting If the Paper Low Notice setting is set to On the machine displays a message telling you that the paper tray is nearly empty The default setting is On 1 Press Settings All Settings General Setup Tray Setting Paper Low Notice 2 Press On or Off 3 Press Related Information Paper Settings 48 ...

Page 54: ...r When you print on inkjet paper coated paper and glossy paper be sure to select the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed su...

Page 55: ... in the table If Brother paper is not available in your country we recommend testing various paper types before purchasing large quantities Brother paper Paper Type Item A3 Plain BP60PA3 A3 Glossy Photo BP71GA3 A3 Inkjet Matte BP60MA3 A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy Photo BP71GP Related Information Acceptable Paper and Other Print Media 50 ...

Page 56: ...aper Damaged curled wrinkled or irregularly shaped 1 1 1 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain DO NOT use envelopes that Are loosely constructed Have windows Are embossed have raised writing on them Have clasps or staples Are pre printed on the inside Are self adhesive Have ...

Page 57: ...for Each Operation Paper Orientation and Capacity of the Paper Trays Use the User Defined Paper Size Option in the Printer Driver Paper Weight and Thickness Load A4 Letter or Executive Size Paper in Paper Tray 1 Paper Tray 2 Paper Tray 3 Load Photo Paper in Paper Tray 1 Load Envelopes in Paper Tray 1 Load Paper in the Multi purpose Tray MP Tray 52 ...

Page 58: ...x 279 4 mm Yes Yes Yes Legal 215 9 x 355 6 mm Yes Yes Mexico Legal 215 9 x 339 85 mm Yes Yes India Legal 215 x 345 mm Yes Yes Folio 215 9 x 330 2 mm Yes Yes Executive 184 1 x 266 7 mm Yes A5 148 x 210 mm Yes Yes A6 105 x 148 mm Yes Yes Cards Photo 10 x 15 cm Yes Yes Photo L 9 x 13 cm Yes Photo 2L 13 x 18 cm Yes Yes Index Card 13 x 20 cm Yes Envelopes C5 Envelope 162 x 229 mm Yes DL Envelope 110 x ...

Page 59: ...r Portrait A3 Ledger Legal Mexico Legal India Legal Folio Plain Paper Recycled Paper 250 1 Paper Tray 3 HL J6100DW Landscape A4 Letter Portrait A3 Ledger Legal Mexico Legal India Legal Folio Plain Paper Recycled Paper 250 1 Multi purpose tray MP tray 2 Landscape A4 Letter Executive Portrait A3 Ledger Legal Mexico Legal India Legal Folio A5 A6 Envelopes C5 Com 10 DL Monarch Photo 10 x 15 cm Photo L...

Page 60: ...fined Paper Size Option in the Printer Driver Use the User Defined Paper Size Option in the Printer Driver User Defined Size Paper Orientation Width 88 9 mm 297 0 mm Height 127 0 mm 431 8 mm Portrait The user defined paper size option is available only for MP tray Related Information Choose the Right Print Media 55 ...

Page 61: ...mm Inkjet Paper 64 to 200 g m 0 08 to 0 25 mm Glossy Paper 1 2 Up to 220 g m Up to 0 25 mm Cards Photo Card 1 2 3 Up to 200 g m Up to 0 25 mm Index Card Up to 120 g m Up to 0 15 mm Envelopes 80 to 95 g m Up to 0 52 mm 1 BP71 260 g m paper is specially designed for Brother inkjet machines 2 Up to 0 3 mm for MP Tray 3 Up to 220 g m for MP Tray Related Information Choose the Right Print Media Related...

Page 62: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac Print Data Directly from a USB Flash Drive 57 ...

Page 63: ...et of Paper N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Secure Print Windows Print a Colour Document in Greyscale Windows Prevent Smudged Printouts and Paper Jams Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print Settings Windows 58 ...

Page 64: ...aper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 6 Click the Paper Size drop down list and then select your paper size 7 Select the Borderless check box if needed 8 For Colour Mode select the Natural or Vivid option 9 In the Orientation field select the Portrait or Landscape option to ...

Page 65: ...aper you load 6 Click the Paper Size drop down list and then select your paper size 7 For Colour Mode select the Natural or Vivid option 8 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 9 Type the number of copies 1 999 you want in...

Page 66: ... was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Related Topics Monitor Machine Status from Your Computer Windows 61 ...

Page 67: ...ield select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 6 Click the Page Order drop down list and then select your page order 7 Click the Border Line drop down ...

Page 68: ...where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 Click the Multiple Page drop down list and then select the 1 in 2x2 pages or 1 in 3x3 pages option 5 Change other printer settings if needed 6 Click OK 7 Complete your print operation Related Information Print from Your Computer Windows Related...

Page 69: ... is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 5 Click the 2 sided Booklet drop down ...

Page 70: ...ght Short Edge Left 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres 9 Click OK to return to the printer driver window 10 Change other printer settings if needed The Borderless feature is not available when using this option 11 Click OK again and then complete your print operation 65 ...

Page 71: ...Related Information Print from Your Computer Windows Related Topics Print Settings Windows Print as a Booklet Automatically Windows 66 ...

Page 72: ...may wrinkle 1 Select the print command in your application 2 Select Brother XXX XXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Basic tab 4 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we reco...

Page 73: ...g to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 9 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres 10 Click OK to return to the printer driver window 11 Change other printer setting...

Page 74: ...our digit password in the Password field You must set a separate password for each document 7 Type the User Name and Job Name in the text field if needed 8 Click OK to close the Secure Print Settings window 9 Click OK 10 Complete your print operation 11 On the machine s control panel press Functions Press a or b to display the Secure Print option and then press Secure Print 12 Press a or b to disp...

Page 75: ...ode prints your document in 256 levels of greyscale 1 Select the print command in your application 2 Select Brother XXX XXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 For Colour Greyscale select Greyscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print ope...

Page 76: ...option on the left side of the screen 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off Select this mode to print at normal speed using a normal amount of ink Low Select this mode to print at a slower speed using a normal amount of ink High Select this mode to print at the same speed as Low but using less ink Glossy Paper Off O...

Page 77: ...nting properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and then cl...

Page 78: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Related Topics Print Settings Windows 73 ...

Page 79: ...d tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Do one of the following To create a new print profile a Click Add Profile The Add Profile dialog box appears b Type the new profile name in the Name field c Click the icon you want to use to represent this profile from the icon list d Click OK The new Print Profile name is added to the list i...

Page 80: ...dows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devi...

Page 81: ...lts the machine automatically adjusts its print settings according to the selected media type Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 2 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the doc...

Page 82: ... selected one complete copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be printed first 7 Multiple...

Page 83: ...ove its sharpness white balance and colour density This process may take several minutes depending on the image size and your computer s specifications 3 Ink Save Mode Select this option to print using lighter colours and emphasise image outlines The amount of ink that is saved varies depending on the type of documents printed Ink Save Mode may make your printouts look different than they appear o...

Page 84: ...to confirm the restrictions for each user 11 Other Print Options button Change Data Transfer Mode Select the print data transfer mode to improve print quality or print speed Advanced Colour Settings Select the method that the machine uses to arrange dots to express halftones The printout colour can be adjusted to achieve the closest match to what appears on your computer screen Reduce Smudge Some ...

Page 85: ...Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Change the Print Setting Options When Having Printing Problems 80 ...

Page 86: ...c Print a Document Mac Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Mac Print More Than One Page on a Single Sheet of Paper N in 1 Mac Secure Print Mac Print a Colour Document in Greyscale Mac Prevent Smudged Printouts and Paper Jams Mac Print Options Mac 81 ...

Page 87: ...ct your paper size To print photographs without margins select a borderless paper size option 5 Click the Orientation button that matches the way you want the photo to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTANT To get the best print quality for...

Page 88: ...he Orientation option that matches the way you want the document to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load...

Page 89: ...XX XXXX where XXXX is your model name 3 Select the Orientation option that matches the way you want the document to print 4 Click the application pop up menu and then select Layout The Layout setting options appear 5 In the Two Sided section select the Short Edge binding or Long Edge binding option 6 Change other printer settings if needed The Borderless feature is not available when using this op...

Page 90: ... XXXX where XXXX is your model name 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet 5 Select the Layout Direction option 6 Click the Border pop up menu and then select your border line type 7 Change other printer settings if needed 8 Click Print Related In...

Page 91: ...Secure Print options appear 4 Select the Secure Print check box 5 Type your user name job name and a four digit password 6 Click Print 7 On the machine s control panel press Functions Press a or b to display the Secure Print option and then press Secure Print 8 Press a or b to display user names and then press your user name The LCD displays the list of secured jobs for your name 9 Press a or b to...

Page 92: ... document in 256 levels of greyscale 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Brother XXX XXXX where XXXX is your model name 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Color Grayscale pop up menu and then select the Grayscale option 5 Change other printer settings if needed ...

Page 93: ...ttings list 5 Click the Reduce Smudge menu 6 Select one of the following options Media Type Option Description Plain Paper 2 sided Printing or Simplex Printing Off Select this mode to print at normal speed using a normal amount of ink Low Select this mode to print at a slower speed using a normal amount of ink High Select this mode to print at the same speed as Low but using less ink Glossy Paper ...

Page 94: ...per you want to use You can either choose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size ...

Page 95: ...eet of paper 3 Border Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 90 ...

Page 96: ...es to Print Select which pages you want to print even pages or odd pages 3 Page Order Select the page order 4 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 5 Destination Paper Size Select the paper size to print on 6 Scale down only Select this option if you want to reduce the pages in your document when they are too large...

Page 97: ...rayscale Select colour or greyscale printing The print speed is faster in greyscale mode than it is in colour mode If your document contains colour and you select greyscale mode your document will be printed using 256 levels of greyscale 5 Paper Source Select the paper source setting according to your print conditions or purpose 6 Advanced Change Data Transfer Mode Select the print data transfer m...

Page 98: ... one direction resulting in higher quality printouts but causing slower print speeds Sometimes the movement of the print head may vary due to environmental conditions This may be seen when you print vertical lines and they do not align If you encounter this problem turn off the Bi Directional Printing feature Secure Print 1 Secure Print This feature ensures that confidential or sensitive documents...

Page 99: ...ke several minutes depending on the size of the image and the specifications of your computer Related Information Print from Your Computer Mac Related Topics Error and Maintenance Messages Paper Handling and Printing Problems Print a Photo Mac Print a Document Mac Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Mac Print More Than One Page on a Single Sheet of Paper N in ...

Page 100: ... Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive Compatible USB Flash Drives Print Photos Directly from a USB Flash Drive Print a PDF File Directly from a USB Flash Drive 95 ...

Page 101: ...l cameras that use the USB mass storage standard Other USB devices are not supported Compatible Media USB flash drive Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF 8070i Transfer protocol Bulk transfer Only Format 1 FAT12 FAT16 FAT32 exFAT Sector size Max 4096 Byte Encryption Encrypted devices are not supported 1 NTFS format is not supported Re...

Page 102: ...a USB Flash Drive Print Photos Directly from a USB Flash Drive Even if your machine is not connected to your computer you can print photos directly from a USB Flash memory drive Important Information about Photo Printing Print Photos from a USB Flash Drive on the Brother Machine 97 ...

Page 103: ... so on will not be recognised Direct photo printing must be performed separately from photo printing operations using the computer Simultaneous operation is not available The machine can read up to 999 files 1 on a USB flash drive Be aware of the following When printing an index or image the machine will print all the valid images even if one or more images have been corrupted Corrupted images wil...

Page 104: ... Machine Print Photos from a USB Flash Drive on the Brother Machine Preview and Print Photos from a USB Flash Drive Print a Photo Index Sheet Thumbnails from a USB Flash Drive Print Photos by Image Number Print Photos with Auto Cropping Print Borderless Photos from a USB Flash Drive Print the Date from Your Photo s Data Print Settings for Photos 99 ...

Page 105: ...ress d or c to display the photo you want to print and then press it To print all photos press Print All and then press Yes to confirm 4 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK 5 Press OK 6 Repeat the last three steps until you hav...

Page 106: ...at your digital camera or computer has used to identify the pictures Only file names that are 20 characters or less will be printed correctly on the index sheet File names cannot be printed correctly if they contain non alphanumeric characters but non alphanumeric characters do not affect photo print settings 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Index Print Print Index Sheet ...

Page 107: ... one time using a comma or a hyphen For example enter 1 3 6 to print images No 1 No 3 and No 6 Print a range of images using a hyphen For example enter 1 5 to print images No 1 to No 5 Enter up to 12 characters including commas and hyphens for the image numbers you want to print 4 Enter the number of copies in one of the following ways Press or on the touchscreen Press to display the keyboard on t...

Page 108: ...g is On To print the whole image change this setting to Off If you set the Cropping setting to Off set the Borderless setting to Off also Cropping On Cropping Off 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Cropping 6 Press On or Off 7 When f...

Page 109: ...expands the printable area to the edges of the paper Printing time will be slower 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Borderless 6 Press On or Off 7 When finished press or OK 8 Press Start Related Information Print Photos from a USB F...

Page 110: ...hoto s information The date will be printed on the lower right corner To use this setting the photo must include the date 1 Put a USB flash drive in the USB slot 2 Press JPEG Print Select Files 3 Press d or c to display each photo When the photo you want appears press it and then press OK 4 Press OK 5 Press Print Settings Date Print 6 Press On or Off 7 When finished press or OK 8 Press Start Relat...

Page 111: ...Select the print layout Brightness Adjust the brightness Contrast Adjust the contrast Increasing the contrast will make an image look sharper and more vivid Cropping Crop the image around the margin to fit the paper size or print size Turn this feature off when you want to print whole images or prevent unwanted cropping Borderless Expand the printable area to fit the edges of the paper Date Print ...

Page 112: ...es in one of the following ways Press or on the touchscreen Press to display the keyboard on the touchscreen and then enter the number of copies using the touchscreen keyboard Press OK 5 Read and confirm the displayed list of options 6 To change the print settings press Print Settings When finished press OK Option Description Print Quality Select the print resolution for your type of document Pape...

Page 113: ...IMPORTANT DO NOT remove the USB flash drive from the USB direct interface until the machine has finished printing Related Information Print Data Directly from a USB Flash Drive 108 ...

Page 114: ... the Control Panel Supported Basic Network Features Learn about Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 109 ...

Page 115: ...t Windows BRAdmin Professional Windows and Web Based Management to configure and change your Brother machine s network settings See Related Information Learn about Network Management Software and Utilities 1 Press Settings All Settings Network 2 Swipe up or down or press a or b to display the network option and then press it Repeat this step until you access the menu you want to configure and then...

Page 116: ...R2 2016 macOS Printing Yes Yes Yes BRAdmin Light 1 3 Yes Yes BRAdmin Professional 2 3 Yes Yes Web Based Management 3 Yes Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Related Information Network 1 BRAdmin Light is available as a download from your model s page at support brother com 2 BRAdmin Professional is available as a download from your model s page at support brother com 3 ...

Page 117: ...l Windows BRAdmin Professional is a utility for more advanced management of network connected Brother devices This utility can search for Brother products on your network and view the device status from an easy to read Windows Explorer style screen that changes colour to identify the status of each device You can configure network and device settings and update device firmware from a Windows compu...

Page 118: ... Brother installation disc Before Configuring Your Brother Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Configure Your Machine for an Enterp...

Page 119: ...wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer supported models only or USB for the fastest throughput speed Although the Brother machine can be used in both a wired and wireless net...

Page 120: ...s Network WLAN WPS 2 When Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 3 When the touchscreen instructs you to start WPS press the WPS button on your wireless access point router Then press OK on your machine Your machine automatically tries to connect to your wireless network If your wireless device is connected successfully the LCD displays Connected You have...

Page 121: ...ings For more information on how to access WPS mode see the instructions provided with your wireless access point router Type A Connection when the wireless LAN access point router 1 doubles as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Registrar 1 2 Routers or access points that support WPS are marked with this symbol 1 Press Settings All Settings Ne...

Page 122: ...ck Add a device To use a Windows 7 Windows 8 or Windows 10 computer as a Registrar you must register it to your network in advance For more information see the instructions supplied with your wireless LAN access point router If you use Windows 7 Windows 8 or Windows 10 as a Registrar you can install the printer driver after the wireless configuration by following the on screen instructions To inst...

Page 123: ...If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press Settings All Settings Network WLAN Setup Wizard 3 When Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 4 The machine searches for your network and displays a list of available SSIDs Press a or b to display the New SSID ...

Page 124: ...plays Connected You have completed the wireless network setup To install the Full Driver Software Package necessary for operating your machine insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network Related Top...

Page 125: ... Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PAP AES TKIP EAP TLS AES T...

Page 126: ... CHAP MS CHAPv2 GTC or PAP Depending on your Authentication method the Inner Authentication method selections differ Select the encryption type TKIP AES or AES Select the verification method No Verification CA or CA Server ID If you selected the CA Server ID option enter the server ID user ID and password if required and then press OK for each option For other selections enter the user ID and Pass...

Page 127: ...Configuring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 122 ...

Page 128: ...e one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting a SSID and password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 1 2 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired supported models only and wireless network only one connection method can be ...

Page 129: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Dir...

Page 130: ...o to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method of Wi F...

Page 131: ... Direct on your mobile device see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device Then Press OK appears Press OK on your Brother machine This will start the Wi Fi Direct setup 3 Do one of the following When your Brother machine is the Group Owner G O connect your mobile device to the machine directly When your Brother machine is not the Group Owner G O...

Page 132: ...ce the message Wi Fi Direct connection request received Press OK to connect will appear on the LCD Press OK to connect 1 Press Settings All Settings Network Wi Fi Direct Group Owner On 2 Press Push Button 3 Activate your mobile device s WPS one push configuration method see your mobile device s user s guide for instructions When Activate Wi Fi Direct on other device Then Press OK appears on the ma...

Page 133: ...er G O it will wait for a connection request from your mobile device When PIN Code appears enter the PIN displayed on your mobile device in the machine Press OK Follow the instructions If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the Group Owner G O it will display available device names with which to configure a Wi Fi Direct ...

Page 134: ... will appear on the LCD Press OK to connect 1 Press Settings All Settings Network Wi Fi Direct Group Owner On PIN Code 2 When Activate Wi Fi Direct on other device Then Press OK is displayed activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions and then press OK on your Brother machine This will start the Wi Fi Direct setup 3 The machine ...

Page 135: ...onfigure a Wi Fi Direct network manually 1 Press Settings All Settings Network Wi Fi Direct Manual 2 The machine will display the SSID name and Password Go to your mobile device s wireless network settings screen select the SSID name and then enter the password If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup Related Infor...

Page 136: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report Synchronize Time with the SNTP Server Using Web Based Management 131 ...

Page 137: ...nting it again You can find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 1 Press Settings All Settings Print Reports Network Configuration Yes The machine prints the current Network Configuration Report Related Information Advanc...

Page 138: ... SNTP is used to synchronize the time used by the machine for authentication with the SNTP time server This is not the time displayed on the machine s LCD You can automatically or manually synchronize the machine s time with the Coordinated Universal Time UTC provided by the SNTP time server Configure Date and Time Using Web Based Management Configure the SNTP Protocol Using Web Based Management 1...

Page 139: ... your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If the machine prompts you for a password type it and then click 4 Click the Administrator tab 5 Click Date Time in the left navigation bar 6 Verify the Time Zone settings Select the time difference between your location and UTC from the Time Zone drop down list For example the time z...

Page 140: ...on Description Status Displays whether the SNTP protocol is enabled or disabled Synchronization Status Confirm the latest synchronization status SNTP Server Method Select AUTO or STATIC AUTO If you have a DHCP server in your network the SNTP server will obtain the address from that server automatically STATIC Type the address you want to use Primary SNTP Server Address Secondary SNTP Server Addres...

Page 141: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to Factory Default Print the WLAN Report 136 ...

Page 142: ...as the password and IP address This feature restores all wired supported models only and wireless network settings to the factory settings You can also reset the print server to its factory settings using BRAdmin Light BRAdmin Professional or Web Based Management 1 Press Settings All Settings Network Network Reset 2 The message confirming reset will be displayed Press OK for two seconds The machin...

Page 143: ...print the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Technical Information for Advanced Users Wireless LAN Report Error Codes Related Topics My Brother Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly Confi...

Page 144: ... TS 03 The wireless network and security setting you entered may be incorrect Reconfirm the wireless network settings If you do not know this information ask your network administrator TS 04 The Authentication Encryption methods used by the selected wireless access point router are not supported by your machine Change the authentication and encryption methods of the wireless access point router Yo...

Page 145: ...y settings 2 See the documentation provided with your WLAN access point router for information on how to find the security settings If the WLAN access point router is set to not broadcast the SSID the SSID will not automatically be detected You will have to manually enter the SSID name The Network key may also be described as the Password Security Key or Encryption Key If you do not know the SSID ...

Page 146: ... Function Lock 3 0 Use Active Directory Authentication Use LDAP Authentication Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using IPsec Send an Email Securely Use IEEE 802 1x Authentication for a Wired or a Wireless Network 141 ...

Page 147: ...rk security and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine We recommend disabling the FTP and TFTP protocols Accessing the machine using these protocols is not secure Related Information Security 142 ...

Page 148: ...he functions available on your Brother machine Before Using Secure Function Lock 3 0 Configure Secure Function Lock 3 0 Using Web Based Management Configure Public Mode for Secure Function Lock 3 0 Additional Secure Function Lock 3 0 Features Register a new IC Card Using Machine s Control Panel Register an External IC Card Reader 143 ...

Page 149: ... following Secure Function Lock 3 0 settings using Web Based Management or BRAdmin Professional Windows Print Print includes print jobs sent via AirPrint Google Cloud Print and Brother iPrint Scan If you register users logon names in advance the users will not need to enter their passwords when they use the print function Media Web Connect supported models only Page Limits Colour Print Page Counte...

Page 150: ...User List Restricted Functions field type a group name or user name 10 In the Print and the other columns select a check box to allow or clear a check box to restrict the function listed 11 To configure the maximum page count select the On check box in the Page Limits column and then type the maximum number in the Max Pages field 12 Click Submit 13 Click the User List menu in the left navigation b...

Page 151: ...river Mac 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If the machine prompts you for a password type it and then click 4 Click the Administrator tab 5 Click the Restriction Management or User Restriction Function menu in the left navigation bar 6 Select Secure Functio...

Page 152: ...ge counter including User List Restricted Functions information as a CSV file Card ID NFC ID supported models only Click the User List menu and then type a users Card ID in the Card ID NFC ID field You can use your IC card for authentication Last Counter Record Click Last Counter Record if you want the machine to retain the page count after the counter has been reset Counter Auto Reset Click Count...

Page 153: ...rol panel with a registered Integrated Circuit Card IC Card 2 Press displayed on the LCD 3 Press Register Card 4 Touch a new IC Card to the NFC symbol The new IC Card s number is registered to the machine For the supported IC Card types go to the Brother Solutions Center at support brother com to see the FAQs Troubleshooting page 5 Press OK Related Information Secure Function Lock 3 0 148 ...

Page 154: ...ddress is the machine s IP address For example https 192 168 1 2 3 If the machine prompts you for a password type it and then click 4 Click the Administrator tab 5 Click the External Card Reader menu and then enter the necessary information 6 Click Submit 7 Restart your Brother machine to activate the configuration 8 Unplug the power cord from the electrical socket 9 Connect the card reader to you...

Page 155: ...Active Directory Authentication Introduction to Active Directory Authentication Configure Active Directory Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel Active Directory Authentication 150 ...

Page 156: ...icts the use of your Brother machine If Active Directory Authentication is enabled the machine s control panel will be locked You cannot change the machine s settings until you enter a User ID and password You can change the Active Directory Authentication settings using Web Based Management or BRAdmin Professional Windows Related Information Use Active Directory Authentication 151 ...

Page 157: ...lick the Administrator tab 5 Click the User Restriction Function menu in the left navigation bar 6 Select Active Directory Authentication 7 Click Submit 8 Select the Active Directory Authentication menu in the left navigation bar 9 Configure the following settings Option Description Remember User ID Select this option to save your User ID Active Directory Server Address Type the IP address or the ...

Page 158: ...ve Directory Authentication When Active Directory Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel use the touchscreen to enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related Information Use Acti...

Page 159: ...uthentication Use LDAP Authentication Introduction to LDAP Authentication Configure LDAP Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel LDAP Authentication 154 ...

Page 160: ...he use of your Brother machine If LDAP Authentication is enabled the machine s control panel will be locked You cannot change the machine s settings until you enter a User ID and password You can change the LDAP Authentication settings using Web Based Management or BRAdmin Professional Windows Related Information Use LDAP Authentication 155 ...

Page 161: ...he User Restriction Function menu in the left navigation bar 6 Select LDAP Authentication 7 Click Submit 8 Click the LDAP Authentication menu in the left navigation bar 9 Configure the following settings Option Description Remember User ID Select this option to save your User ID LDAP Server Address Type the IP address or the server name for example ldap example com of the LDAP server LDAP Server P...

Page 162: ...l LDAP Authentication When LDAP Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel use the touchscreen to enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related Information Use LDAP Authentication 15...

Page 163: ...Home Security Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using SSL TLS Certificates and Web Based Management 158 ...

Page 164: ...t Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 159 ...

Page 165: ...TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA When using a Certificate Signing Request CSR from this print server When importing a certificate and a p...

Page 166: ...sed Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 161 ...

Page 167: ...icate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the certificate issu...

Page 168: ...eate and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Brother Machine 163 ...

Page 169: ...he left navigation bar 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when accessing this machine through SSL TLS communication The node name is displayed by default A warning will appear if you use the IPPS or HTTPS protocol and enter a diffe...

Page 170: ...r 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows 10 and Windows Server 2016 Click Windows Accessories Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appears on the taskbar 2 Right click Internet Explorer and then click Run as administrator If the More option appears c...

Page 171: ...Trusted Root Certification Authorities and then click OK 10 Click Next 11 Click Finish 12 Click Yes if the fingerprint thumbprint is correct 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate Related Topics Import the Self signed Certificate 166 ...

Page 172: ...all a Self signed Certificate Import and Export the Self signed Certificate on your Brother Machine Import and Export the Self signed Certificate on your Brother Machine You can store the self signed certificates on your Brother machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 167 ...

Page 173: ...e the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Click the Certificate menu in the left navigation bar 7 Click Import C...

Page 174: ...le https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Click the Certificate menu in the left navigation bar 7 Click Export shown with Certificate Lis...

Page 175: ... have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Install a Certifi...

Page 176: ...click 4 Click the Network tab 5 Click the Security tab 6 Click the Certificate menu in the left navigation bar 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an identif...

Page 177: ...ing the Web Server for the certificate template to securely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template For more detailed information go to your model s FAQs Troubleshooting page on the Brother Solutions Center at support brother com Search for SSL Related Info...

Page 178: ...ress For example https 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management ...

Page 179: ...te and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 174 ...

Page 180: ...edPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Click the Certif...

Page 181: ... name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Security tab 6 Click the Certificate menu in the left navigation...

Page 182: ... Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 177 ...

Page 183: ...e another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type ...

Page 184: ...nstead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 If the machine prompts you for a password type it and then click 4 Click the Network ...

Page 185: ...ed UP on Brother Machine Self signed Certificate or Certificate Issued by a CA 5 CA Certificate 6 We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid configuration failure When you use HTTPS IPPS ...

Page 186: ...ly Using IPsec Manage Your Network Machine Securely Using IPsec Introduction to IPsec Configure IPsec Using Web Based Management Configure an IPsec Address Template Using Web Based Management Configure an IPsec Template Using Web Based Management 181 ...

Page 187: ...vices start communicating using IPsec keys are exchanged using Internet Key Exchange IKE first and then the encrypted data is transmitted using the keys In addition IPsec has two operation modes the Transport mode and Tunnel mode The Transport mode is used mainly for communication between devices and the Tunnel mode is used in environments such as a Virtual Private Network VPN For IPsec transmissi...

Page 188: ...the security is lower All Non IPsec Traffic Select the action to be taken for non IPsec packets When using Web Services you must select Allow for All Non IPsec Traffic If you select Drop Web Services cannot be used Broadcast Multicast Bypass Select Enabled or Disabled Protocol Bypass Select the check box for the option or options you want Rules Select the Enabled check box to activate the template...

Page 189: ...ddress Select ALL IPv4 Address ALL IPv6 Address ALL Link Local IPv6 or Custom from the drop down list If you select Custom from the drop down list type the IP address IPv4 or IPv6 in the text box IP Address Range Type the starting and ending IP addresses for the IP address range in the text boxes If the starting and ending IP addresses are not standardised to IPv4 or IPv6 or the ending IP address ...

Page 190: ...ubnet mask 255 255 255 0 for 192 168 1 1 the addresses 192 168 1 xxx are valid 9 Click Submit When you change the settings for the template currently in use restart your machine to active the configuration Related Information Manage Your Network Machine Securely Using IPsec 185 ...

Page 191: ...ng 10 IPsec Templates Click the Delete button to delete an IPsec Template When an IPsec Template is in use it cannot be deleted 7 Click IPsec Template that you want to create The IPsec Template screen appears The configuration fields differ based on the Use Prefixed Template and Internet Key Exchange IKE you select 8 In the Template Name field type a name for the template up to 16 characters 9 If ...

Page 192: ...unprotected network The Diffie Hellman key exchange method uses a discrete logarithm problem not the secret key to send and receive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type the time...

Page 193: ...a key that is used to encrypt a message was derived from a parent key that parent key is not used to derive other keys Therefore even if a key is compromised the damage will be limited only to the messages that were encrypted using that key Select Enabled or Disabled Authentication Method Select the authentication method Select Pre Shared Key or Certificates Pre Shared Key When encrypting communic...

Page 194: ...Related Information Configure an IPsec Template Using Web Based Management 189 ...

Page 195: ...ver an unprotected network The Diffie Hellman key exchange method uses a discrete logarithm problem not the secret key to send and receive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type t...

Page 196: ...v2 EAP is an authentication protocol that is an extension of PPP By using EAP with IEEE802 1x a different key is used for user authentication during each session The following settings are necessary only when EAP MD5 or EAP MS CHAPv2 is selected in Authentication Method Mode Select Server Mode or Client Mode Certificate Select the certificate User Name Type the user name up to 32 characters Passwo...

Page 197: ...n You can select only the certificates that were created using the Certificate page of Web Based Management s Security configuration screen Related Information Configure an IPsec Template Using Web Based Management 192 ...

Page 198: ...ty section If the length of the specified authentication key is different than the selected hash algorithm an error will occur MD5 128 bits 16 bytes SHA1 160 bits 20 bytes SHA256 256 bits 32 bytes SHA384 384 bits 48 bytes SHA512 512 bits 64 bytes When you specify the key in ASCII Code enclose the characters in double quotation marks Code key ESP Type the In Out values These settings are necessary ...

Page 199: ...the sender and manipulation of the data Unlike ESP the communicated contents are not encrypted and the data is sent and received as plain text Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select None MD5 SHA1 SHA256 SHA384 or SHA512 None can be selected only when ESP is selected in Protocol SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte En...

Page 200: ...Home Security Send an Email Securely Send an Email Securely Configure Email Sending Using Web Based Management Send an Email with User Authentication Send an Email Securely Using SSL TLS 195 ...

Page 201: ...machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the SMTP field click Advanced Settings and make sure the status of SMTP is Enabled 7 Configure the SMTP settings Confirm that the email settings are correct after configuration by sending a test email If you do not know the SMTP server settings contact your ne...

Page 202: ...cation and email reports available for certain models We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To enable SMTP server authe...

Page 203: ...cate Contact your network administrator or your Internet Service Provider ISP to confirm if importing a CA certificate is necessary If you do not need to verify the server certificate clear the Verify Server Certificate check box Port Number If you select SSL or TLS the Port value will be changed to match the protocol To change the port number manually type the port number after you select SSL TLS...

Page 204: ...ireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 199 ...

Page 205: ...nd wireless networks that limits access from unauthorised network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or HUB After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Network 200 ...

Page 206: ...essional Wired and wireless network Wireless setup wizard from the control panel Wireless network Wireless setup wizard on the installation disc Wireless network 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name y...

Page 207: ... been issued by the CA that signed the server certificate CA Cert ServerID The verification method to check the common name 1 value of the server certificate in addition to the CA reliability of the server certificate 7 When finished with configuration click Submit For wired networks After configuring connect your machine to the IEEE 802 1x supported network After a few minutes print the Network C...

Page 208: ...ion of EAP method developed by Cisco Systems Inc Microsoft Corporation and RSA Security PEAP creates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authentications PEAP MS C...

Page 209: ...Mobile Web Connect Mobile Web Connect Brother Web Connect Google Cloud Print AirPrint Mobile Printing for Windows Mopria Print Service Brother iPrint Scan for Mobile Devices Near Field Communication NFC 204 ...

Page 210: ...Web Connect Brother Web Connect Brother Web Connect Overview Online Services Used with Brother Web Connect Conditions for Using Brother Web Connect Set Up Brother Web Connect Download and Print Documents Using Brother Web Connect 205 ...

Page 211: ... Brother Web Connect your Brother machine must be connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuration check with your network administrator A proxy server is a computer that serves as an intermediary be...

Page 212: ...rvice URL drive google com Evernote An online file storage and management service URL www evernote com Dropbox An online file storage sharing and synchronisation service URL www dropbox com OneDrive An online file storage sharing and management service URL https onedrive live com Box An online document editing and sharing service URL www box com OneNote An online document editing and sharing servi...

Page 213: ... available in all countries For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will not be downloaded Related Information Brother Web Connect 208 ...

Page 214: ...sing Brother Web Connect Conditions for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Configure the Proxy Server Settings Using the Machine s Control Panel Configure the Proxy Server Settings Using Web Based Management 209 ...

Page 215: ...uter that has access to the Internet and has the Brother machine s software installed Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network see the Quick Setup Guide included with your Brother machine Mac To install the Full Driver Software Package go to your model s Downloads page on the Brother Solutions Center at support brothe...

Page 216: ...f your network uses a proxy server the following proxy server information must be configured on the machine Proxy server address Port number User Name Password 1 Press Settings All Settings Network Web Connect Settings Proxy Settings Proxy Connection 2 Press On 3 Press the option that you want to set and then enter the proxy server information Press OK 4 Press Related Information Conditions for Us...

Page 217: ...and Safari 10 11 for Mac Make sure that JavaScript and Cookies are always enabled in whichever browser you use 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 3 If the machine prompts you for a password type it and then click 4 Click the Network tab 5 Click the Protocol men...

Page 218: ...r Web Connect Set Up Brother Web Connect Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect 213 ...

Page 219: ... registration 2 Web Service 3 Obtain account Step 2 Apply for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID 3 2 1 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to use Enter the temporary ID to enable the ...

Page 220: ...Related Information Set Up Brother Web Connect 215 ...

Page 221: ...not already have an account use a computer to access the service s website and create an account After creating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After you finish creating ...

Page 222: ...l name if not already selected Click Do More in the left navigation bar and then click Brother Web Connect Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen Click Brother Utilities and then click the drop down list and select your model name if not already...

Page 223: ...e machine The temporary ID is valid for 24 hours 5 Close the web browser Now that you have a Brother Web Connect access ID you must register this ID on your machine and then use your machine to access the web service you want to use Related Information Set Up Brother Web Connect 218 ...

Page 224: ...eb Connect appears press OK 4 Press Register Delete Register Account 5 The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access Press OK 6 Enter the temporary ID using the LCD and then press OK An error message will appear on the LCD if the information you entered does not match the temporary ID you received when you applied for access or i...

Page 225: ...essing a service or an account as a guest user you can view documents that the owner has made public that is documents with no viewing restrictions To download other users documents you must have access privileges to view the corresponding albums or documents If you are a restricted user for Web Connect due to the Secure Function Lock feature available for certain models you cannot download the da...

Page 226: ...ars enter the four digit PIN and press OK 4 Press a or b to display the desired album and then press it An album is a collection of documents However the actual term may differ depending on the service you use When using Evernote you must select the notebook and then select the note Some services do not require documents to be saved in albums For documents not saved in albums select See Unsorted F...

Page 227: ...ect Google Cloud Print Google Cloud Print Google Cloud Print Overview Before Using Google Cloud Print Print from Google Chrome or Chrome OS Print from Google Drive for Mobile Print from Gmail Webmail Service for Mobile 222 ...

Page 228: ...inter registered to your Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device Printing from Android apps requires installing the Google Cloud Print app from the Google Play Store 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing Related Information Google Cloud Print 223 ...

Page 229: ...re Using Google Cloud Print Before Using Google Cloud Print Network Settings for Using Google Cloud Print Register Your Machine with Google Cloud Print Using Google Chrome Register Your Machine with Google Cloud Print Using Web Based Management 224 ...

Page 230: ...g Google Cloud Print In order to use Google Cloud Print your Brother machine must be connected to a network that has access to the Internet either through a wired or wireless connection To connect and configure your machine correctly see the Quick Setup Guide or related topics in this guide Related Information Before Using Google Cloud Print 225 ...

Page 231: ... steps in this section are examples for Windows users Screens on your computer may vary depending on your operating system and environment 1 Open Google Chrome on your computer 2 Sign in to your Google Account 3 Click the Google Chrome menu icon and then Settings Show advanced settings 4 Click Google Cloud Print Manage 5 Follow the on screen instructions to register your machine 6 When a confirmat...

Page 232: ...lick 3 Click the Network tab 4 Click the Protocol menu in the left navigation bar 5 Make sure that Google Cloud Print is selected and then click Advanced Settings 6 Make sure that Status is set to Enabled Click Register 7 When a confirmation message appears on your machine s LCD press OK If the confirmation message does not appear on your machine s LCD repeat these steps 8 Click Google 9 The sign ...

Page 233: ...gle Chrome or Chrome OS 1 Make sure your Brother machine is turned on 2 Open the web page that you want to print 3 Click the Google Chrome menu icon 4 Click Print 5 Select your machine from the printer list 6 Change print options if needed 7 Click Print Related Information Google Cloud Print 228 ...

Page 234: ...ke sure your Brother machine is turned on 2 Access Google Drive from your Android or iOS device s web browser 3 Open the document that you want to print 4 Tap the menu icon 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print 229 ...

Page 235: ... service from your Android or iOS device s web browser 3 Open the email that you want to print 4 Tap the menu icon If Print appears beside the attachment name you can also print the attachment Tap Print and then follow the instructions on your mobile device 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print...

Page 236: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint macOS Print Using AirPrint 231 ...

Page 237: ...a printing solution for Apple operating systems that allows you to wirelessly print photos email web pages and documents from your iPad iPhone iPod touch and Mac computer without the need to install a driver For more information visit Apple s website Related Information AirPrint 232 ...

Page 238: ...other machine to the printer list on your Mac computer 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Printers pane on the left The Add screen appears 4 Select your Brother machine and then select AirPrint from the Use pop up menu 5 Click Add Related Information AirPrint 233 ...

Page 239: ...Home Mobile Web Connect AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod touch Print Using AirPrint macOS 234 ...

Page 240: ...ine is turned on 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your Brother machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the desired options such as the number of pages to print and 2 sided printing if supported by your machine 9 Tap Prin...

Page 241: ...chine is turned on 2 On your Mac computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your Brother machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your Brother machine 5 Select the desired options such as the number of pages to print and 2 sided printing if supported by...

Page 242: ...your Windows mobile device You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device Many Windows apps support this function 2 1 3 1 Windows mobile device Windows 10 Mobile or later 2 Wi Fi Connection 3 Your Brother machine Related Information Mobile Web Connect 237 ...

Page 243: ... service you can connect to the same network as your machine and print without additional setup Many native Android apps support printing 2 1 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Information Mobile Web Connec...

Page 244: ... iOS supported devices including iPhone iPad and iPod touch Brother iPrint Scan allows you to use features of your Brother machine directly from your iOS device Download and install Brother iPrint Scan from the App Store For Windows Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows device without using a computer Download and install Brother ...

Page 245: ...es that are close to each other If your Android device is NFC enabled you can print data photos PDF files text files web pages and email messages from the device by touching it to the NFC symbol on the machine s control panel You must download and install Brother iPrint Scan to your Android device to use this feature Related Information Mobile Web Connect Related Topics Control Panel Overview 240 ...

Page 246: ...Home Brother iPrint Scan for Windows and Mac Brother iPrint Scan for Windows and Mac Brother iPrint Scan Overview 241 ...

Page 247: ...her iPrint Scan for Windows The actual screen may differ depending on the version of the application For Windows Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest application For Mac Download and install Brother iPrint Scan from the App Store Related Information Brother iPrint Scan for Windows and Mac Related Topics Brother iPrint Scan ...

Page 248: ...ctly The Top Cover and the Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link button is blinking The machine s LCD is displaying mes...

Page 249: ...s See Related Information Replace the Ink Cartridges Although the Cause column lists options for using the machine after this error appears you may not be able to use the machine until you replace the ink cartridge s under the following conditions If you unplug the machine or remove the ink cartridge If you select the Slow Drying Paper option on the machine or in the printer driver Cannot Detect A...

Page 250: ... replacement is not covered under the warranty The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system These boxes acquire amounts of ink during the different purging and flushing operations The number of times a machine purges and flushes for cleaning varies depending on different situations For examp...

Page 251: ...the machine has warmed up No Device When configuring the Wi Fi Direct network the Brother machine cannot find your mobile device Make sure your machine and mobile device are in the Wi Fi Direct mode Move the mobile device closer to your Brother machine Move your Brother machine and the mobile device to an obstruction free area If you are manually configuring the Wi Fi Direct network make sure you ...

Page 252: ...y 1 not detected Paper Tray 2 not detected Paper Tray 3 not detected The paper tray is not completely inserted Slowly push the paper tray completely into the machine Paper or a foreign object has prevented the paper tray from being inserted correctly Pull the paper tray out of the machine and remove the jammed paper or foreign object If you cannot find or remove the jammed paper see Related Inform...

Page 253: ...e Device Disconnect device from front connector turn machine off then on A broken device is connected to the USB direct interface Unplug the device from the USB direct interface then press to turn the machine off and then on again Unusable Device Please disconnect USB device A USB device or USB flash drive that is not supported has been connected to the USB direct interface Unplug the device from ...

Page 254: ... Paper Scraps Clean the Paper Pick up Rollers Change the Paper Size and Paper Type Print Settings Windows Print Options Mac Load Paper in the Multi purpose Tray MP Tray Paper Handling and Printing Problems 249 ...

Page 255: ... on the network connection may not have been established yet Wait and try again Connection Error 07 Connection failed to server Set the correct Date Time Date and time settings are incorrect Set the date and time correctly Note that if the machine s power cord is disconnected the date and time settings may have reset to factory settings Authentication Error Error Messages Cause Action Authenticati...

Page 256: ...ile or corrupt data Confirm data of file The file you are trying to upload may have one of the following problems The file exceeds the service s limit on number of pixels file size etc The file type is not supported The file is corrupted The file cannot be used Check the service s size or format restrictions Save the file as a different type If possible get a new uncorrupted version of the file Se...

Page 257: ... Jam Printer Jam or Paper Jam Locate and remove the jammed paper Paper is Jammed in the Front of the Machine Paper is Jammed in the Back of the Machine Remove Paper Scraps Error and Maintenance Messages Paper Handling and Printing Problems 252 ...

Page 258: ...ray Repeat Jam Front MP Tray 1 Unplug the machine from the electrical socket 2 If the paper is loaded in the MP tray remove the paper 3 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 If your LCD error message was repeat paper jam messages for example Repeat Jam Front Rear lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow ...

Page 259: ...m Clear Flap and remove the jammed paper b Make sure you look carefully inside 1 for any scraps of paper 1 When finished continue with the next step 5 Using both hands use the finger holds on each side of the machine to lift the top cover 1 into the open position 1 6 Slowly pull the jammed paper 1 out of the machine 254 ...

Page 260: ...own in the illustration you cannot move the print head Close the top cover and then reconnect the power cord Open the top cover again and then hold down until the print head moves to the centre Then unplug the machine from the power source and take out the paper If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper I...

Page 261: ... for jammed paper and slowly pull it out of the machine c Close the Jam Clear Cover Make sure the cover is closed completely 9 If your LCD error message was Jam Front MP Tray or Repeat Jam Front MP Tray make sure you look carefully inside the MP tray for jammed paper Push the release lever 1 towards the back of the machine and then slowly pull the jammed paper out of the MP tray 256 ...

Page 262: ... sure you fit the paper support into the channels 11 Slowly push Tray 1 completely into the machine 12 Reconnect the power cord If there is a repeat paper jam a small piece of paper may be stuck in the machine See Related Information Remove Paper Scraps Related Information Printer Jam or Paper Jam Related Topics Error and Maintenance Messages Remove Paper Scraps 257 ...

Page 263: ...ray remove the paper 3 Pull Tray 1 1 completely out of the machine as shown by the arrow 1 If your LCD error message was Jam Tray2 or Repeat Jam Tray2 also pull Tray 2 2 completely out of the machine as shown by the arrow 2 HL J6100DW If your LCD error message was Jam Tray3 or Repeat Jam Tray3 also pull Tray 3 3 completely out of the machine as shown by the arrow 3 When finished continue with the ...

Page 264: ...completely 5 If your LCD error message was Jam MP Tray or Repeat Jam MP Tray push the release lever 1 towards the back of the machine and then slowly pull the jammed paper out of the MP tray 1 6 Using both hands use the finger holds on each side of the machine to lift the top cover 1 into the open position 259 ...

Page 265: ...ces of paper are not left in the corners of the machine 1 and 2 1 2 When finished continue with the next step IMPORTANT If the print head is in the right corner as shown in the illustration you cannot move the print head Close the top cover and then reconnect the power cord Open the top cover again and then hold down until the print head moves to the centre Then unplug the machine from the power s...

Page 266: ...e and then move the print head to take out the paper If ink gets on your skin or clothing immediately wash it off with soap or detergent 8 Gently close the top cover using the finger holds on each side 9 Slowly push the paper trays completely into the machine HL J6000DW HL J6100DW 261 ...

Page 267: ...ower cord If there is a repeat paper jam a small piece of paper may be stuck in the machine See Related Information Remove Paper Scraps Related Information Printer Jam or Paper Jam Related Topics Remove Paper Scraps 262 ...

Page 268: ...and remove the jammed paper During the procedure you must insert the Maintenance sheet included with your machine into the machine in Landscape orientation through the opening as shown until you feel it grab the paper If you do not have the Maintenance sheet use one sheet of A4 or Letter size thicker paper such as glossy paper Related Information Printer Jam or Paper Jam Related Topics Error and M...

Page 269: ...achine check the following topics You can correct most problems yourself If you need additional help go to your model s FAQs Troubleshooting page on the Brother Solutions Center at support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Other Problems Network Problems Google Cloud Print Problems A...

Page 270: ...ght click the Brother XXX XXXX where XXXX is your model name Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers Right click the Brother XXX XXXX where ...

Page 271: ...cument is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Related Information Unprintable Area Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resol...

Page 272: ...print quality we do not recommend frequently unplugging the machine and or leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine resulting in periodic but less frequent cleaning of the print head Dark lines appear at regular intervals Check and adjust the paper feed See Related Information Correct the Paper...

Page 273: ...ng the paper support flap See Related Information Load Paper Make sure the paper feed rollers are not dirty with ink See Related Information Clean the Paper Feed Rollers The printouts are wrinkled Windows In the printer driver select the Advanced tab click Other Print Options and then click Advanced Colour Settings Clear the Bi Directional Printing check box Mac In the printer driver select Print ...

Page 274: ... size Use the jam prevention settings See Related Information Prevent Smudged Printouts and Paper Jams Windows or Prevent Smudged Printouts and Paper Jams Mac Paper jam reoccurs If there is a repeat paper jam a small piece of paper may be stuck in the machine Make sure paper is not still jammed in the machine See Related Information Remove Paper Scraps The paper jams when you use 2 sided print If ...

Page 275: ...ws Print Options Mac Print a Photo Mac Prevent Smudged Printouts and Paper Jams Windows Prevent Smudged Printouts and Paper Jams Mac Clean the Base Pad Change the Print Setting Options When Having Printing Problems Reduce Printing Noise Remove Paper Scraps Correct the Paper Feed to Clear Vertical Lines 270 ...

Page 276: ...ted Information Print Borderless Photos from a USB Flash Drive See Related Information Print Photos with Auto Cropping Software Difficulties Difficulties Suggestions Cannot print Uninstall and reinstall the Brother driver Device Busy appears on the computer screen Make sure the machine is not showing an error message on the machine s display Related Information If You Are Having Difficulty with Yo...

Page 277: ...blems Use the Network Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly Troubleshooting 272 ...

Page 278: ...ady selected Click Tools in the left navigation bar and then click Network Connection Repair Tool Windows Server 2012 2012 R2 2016 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool If the User Account Control screen appears click Yes 2 Follow the on scree...

Page 279: ...Difficulty with Your Machine Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Change Machine Settings from Your Computer Print the Network Configuration Report 274 ...

Page 280: ...broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Confirm the SSID and password When you are configuring the network manually the SSID and password are displaye...

Page 281: ...Direct network and then check how many devices are connected For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Related Topics Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Use Wi Fi Direct 276 ...

Page 282: ...g Command Wired Wireless The failed print job is still in your computer s print queue If the failed print job is still in your computer s print queue delete it Otherwise double click the printer icon in the following folder and cancel all documents Windows 7 Click Start Devices and Printers Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings...

Page 283: ...blems Related Topics Print the WLAN Report Use the Network Connection Repair Tool Windows Wireless LAN Report Error Codes Check Network Devices Using the Ping Command I Want to Check that My Network Devices are Working Correctly 278 ...

Page 284: ...me in the Windows command prompt or Mac Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet ma...

Page 285: ...r key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Mac 1 Select System Preferences from the Apple Menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Print the Network Configurat...

Page 286: ...Related Topics My Brother Machine Cannot Print over the Network 281 ...

Page 287: ...lated Information Certain files may not be printable or may not appear exactly as they are displayed I cannot register my Brother machine with Google Cloud Print Make sure your machine is connected to a network with Internet access Verify that the date and time are set correctly on your machine I do not see a confirmation message on my Brother machine when I try to register with Google Cloud Print...

Page 288: ...less access point router or to your Brother machine I cannot print Make sure your Brother machine is turned on Confirm the network settings I am trying to print a multiple page document from an iOS device but ONLY the first page is printing Make sure you are running the latest OS version Refer to the following Apple support article for more information about AirPrint support apple com kb HT4356 Re...

Page 289: ...tings Machine Info 2 Press one of the following options Option Description Serial No Check your machine s serial number Firmware Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen Page Counter Check the number of total pages the machine has printed 3 Press Related Information Trou...

Page 290: ... Machine Reset Your Brother Machine 1 Press Settings All Settings Initial Setup Reset 2 Press the reset option you want to use 3 Press OK for two seconds to reboot the machine Related Information Troubleshooting Reset Functions Overview 285 ...

Page 291: ...set the print server back to its default factory settings includes Password and IP Address information 3 All Settings Use the Settings Reset function to reset all machine s settings to the settings originally set at the factory Brother strongly recommends you perform this operation when you dispose of the machine Unplug the interface cable before you select Network or All Settings Related Informat...

Page 292: ...ntenance Replace the Ink Cartridges Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Change the Print Setting Options When Having Printing Problems Pack and Ship Your Brother Machine 287 ...

Page 293: ...t refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Brother Original replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused b...

Page 294: ...he ink cartridge in the area indicated 1 this can prevent the machine from detecting the cartridge 1 Quickly shake just the black ink cartridge horizontally 15 times as shown before inserting it into the machine 4 Insert the ink cartridge in the direction of the arrow on the label Each colour has its own correct position 289 ...

Page 295: ...d to replace them the machine will not know the quantity of ink left in the ink cartridge DO NOT touch the ink cartridge insertion slots the ink may stain your skin If you mix the colours by installing an ink cartridge in the wrong position the LCD shows Wrong Ink Colour Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their proper positions Us...

Page 296: ...Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Mac Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Base Pad Clean the Paper Pick up Rollers Clean the Paper Pick up Rollers for Paper Tray 2 and Tray 3 291 ...

Page 297: ...arily IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty 1 Press Settings Maintenance Print Head Cleaning 2 Press Black only Colour only or All 3 Press Normal Strong or Strongest 4 Press Start The machine cleans the print head If you clean the print head and the print has not improved try installing a new Brother Original...

Page 298: ...dware group click View devices and printers For Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers 2 Right click the Brother XXX XXXX icon where XXXX is your model name and then select Printing preferences If printer driver options appear select your printer driver The printer driver dialog box appears 3 Click the M...

Page 299: ... Clean the Print Head from Your Brother Machine 294 ...

Page 300: ...Select one of the following options Option Description Check Print Quality Use to print the test page and check the print quality Print Head Cleaning Use to start the cleaning process manually Select if a line or blank spaces appear in text or graphics on the test page 7 Do one of the following If you selected the Check Print Quality option click Start The machine prints the test page If you selec...

Page 301: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 296 ...

Page 302: ...isopropyl alcohol to remove dirt from the control panel It may crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper trays 1 completely out of the machine as shown by the arrow Tray 1 1 Tray 2 1 Tray 3 HL J6100DW 1 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Remove anything that is stuck inside the paper tra...

Page 303: ...5 Slowly push the paper tray completely into the machine Related Information Clean Your Brother Machine 298 ...

Page 304: ...he finger holds on each side of the machine to lift the top cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT bend or apply too much pressure on the nine tabs 2 They could be damaged 3 Gently close the top cover using both hands 4 Reconnect the power cord Related Information Clean...

Page 305: ...f the machine as shown by the arrow 1 4 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 5 Clean the front side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 6 Lift the Jam Clear Flap 2 and the...

Page 306: ...lowly push the paper tray completely into the machine 9 Reconnect the power cord Do not use the machine again until the rollers are dry Using the machine before the rollers are dry may cause paper feed problems Related Information Clean Your Brother Machine Related Topics Paper Handling and Printing Problems 301 ...

Page 307: ...the paper support flap is open close it and then close the paper support 2 Pull the paper trays 1 completely out of the machine as shown by the arrow Tray 1 1 Tray 2 1 Tray 3 HL J6100DW 1 3 Clean the Base Pad 1 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture 1 4 Slowly push the paper tray completely into the machin...

Page 308: ...Related Topics Paper Handling and Printing Problems 303 ...

Page 309: ...er support 3 Pull the paper tray 1 completely out of the machine as shown by the arrow 1 4 Lift the paper support 1 and then pull it at an angle completely out of the machine as shown by the arrow 1 5 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint fr...

Page 310: ... push the paper tray completely into the machine 8 Reconnect the power cord Related Information Clean Your Brother Machine Related Topics Error and Maintenance Messages Paper Handling and Printing Problems 305 ...

Page 311: ...trical socket 2 If the paper support flap is open close it and then close the paper support 3 Pull tray 2 1 completely out of the machine as shown by the arrow 1 4 Clean the paper pick up rollers for tray 2 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After cleaning wipe the rollers with a dry soft lint free cloth to remove all moi...

Page 312: ...t Quality Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Computer Windows Check the Print Alignment from Your Computer Mac Check the Ink Volume Page Gauge Monitor Machine Status from Your Computer Windows Monitor Machine Status from Your Computer Mac 307 ...

Page 313: ...f each colour Press the number of the pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning is needed press Start to start the cleaning procedure If print head cleaning is not needed the Maintenance screen reappears on the touchscreen Press 7 After the cleaning procedure is finished the touchscreen asks if you want to print the Print Quality Che...

Page 314: ...ad nozzle is clogged the printed sample looks like this After the print head nozzle is cleaned the lines are gone Related Information Check Your Brother Machine Related Topics Paper Handling and Printing Problems 309 ...

Page 315: ... been completed appears on the LCD 4 Select the paper size to print the Alignment Check Sheet on 5 Press Basic alignment or Advanced alignment 6 Load specified size paper in the tray and then press Start The machine prints the Alignment Check Sheet A 7 For the A pattern press a or b to display the number of the test print with the fewest visible vertical stripes 1 9 and then press it in the exampl...

Page 316: ...anel on the Start screen In the Hardware group click View devices and printers For Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers 2 Right click the Brother XXX XXXX icon where XXXX is your model name and then select Printer properties If printer driver options appear select your printer driver The printer driver...

Page 317: ... Change the Print Setting Options When Having Printing Problems 312 ...

Page 318: ...n select Print Settings The Print Settings options appear 4 Click the Advanced print settings list 5 Click the Reduce Uneven Lines menu 6 Select one of the following options Option Description A3 JIS B4 Ledger Adjust the print alignment for A3 JIS B4 available only for some countries and Ledger size paper A4 Letter Adjust the print alignment for A4 and Letter size paper Other Sizes Adjust the prin...

Page 319: ...en the ink cartridge is near the end of its life or having a problem one of the following icons appears The ink level is low The ink cartridge needs to be replaced There is a problem with the ink cartridge To check or print the ink cartridge model numbers press Back to return to the Maintenance menu screen Press Ink Cartridge Model and follow the instructions on the touchscreen 2 Press You can als...

Page 320: ... Settings Screen Overview Print a Document Windows Print a Document Mac Monitor Machine Status from Your Computer Windows 315 ...

Page 321: ...select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Windows 8 and Windows 10 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting we...

Page 322: ...s a problem with the ink cartridge Related Information Check Your Brother Machine Status Monitor Indicators and What They Mean Windows Turn Off the Show Status Monitor Feature Windows Turn Off the Status Monitor Windows Related Topics Cancel a Print Job Windows Check the Ink Volume Page Gauge 317 ...

Page 323: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A grey icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 318 ...

Page 324: ... default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Select the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 325: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 320 ...

Page 326: ...Click the Troubleshooting button to access the Brother Solutions Center offering FAQs Troubleshooting tips Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information about Brother original supplies Updating the machine s status To view the latest machine status while the Status Monitor window is open click the icon To set the interval at which the s...

Page 327: ...Icon Description There is a problem with the ink cartridge Related Information Check Your Brother Machine Related Topics Access Web Based Management 322 ...

Page 328: ...ntenance Improve Print Quality Correct Paper Feed 2 Press Next 3 Press Yes after a confirmation message if a print quality check has been completed appears on the LCD 4 Select the paper size to print the adjustment sheet on 5 Load specified size paper in the tray and then press Start The machine prints the adjustment sheet 6 Follow the instructions on the LCD You need to input information printed ...

Page 329: ...ription Reduce Smudging Select this option according to your paper type and whether you are using 1 sided or 2 sided printing if you have problems with smudged printouts or paper jams Reduce Uneven Lines Select this option according to your paper size if you have problems with uneven lines Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly 3 Follow the ...

Page 330: ...b Listen carefully to the machine before unplugging it to make sure that all mechanical noises have stopped Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the electrical socket 2 Using both hands use the finger holds on each side of the machine to lift the top cover into the open position 3 Unplug t...

Page 331: ...inal carton with the original packing material as shown below Do not pack the used ink cartridge in the carton 9 Close the carton and tape it shut Related Information Routine Maintenance Related Topics Replace the Ink Cartridges 326 ...

Page 332: ...gs Customise settings and features and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 327 ...

Page 333: ...e Settings Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Print Reports Settings and Features Tables 328 ...

Page 334: ...ailure Memory Storage In the Event of Power Failure Memory Storage Your menu settings are stored permanently and will not be lost Temporary settings will be lost The date and time will be retained for approximately 24 hours Related Information Change Machine Settings from the Control Panel 329 ...

Page 335: ...e Change for Daylight Saving Time Automatically Set Sleep Mode Countdown Set the Machine to Power Off Automatically Set the Date and Time Set the Time Zone Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Reduce Printing Noise Change the Language Displayed on the LCD Change the Keyboard Setting 330 ...

Page 336: ...Panel General Settings Adjust the Machine Volume Adjust the Machine Volume 1 Press Settings All Settings General Setup Beep 2 Press a or b to display the Off Low Med or High option and then press the option you want 3 Press Related Information General Settings 331 ...

Page 337: ...utomatically You can program the machine to change automatically for Daylight Saving Time It will reset itself forward one hour in the spring and backward one hour in the autumn Make sure you have set the correct date and time in the Date Time setting 1 Press Settings 2 Press Date Time Auto Daylight 3 Press On or Off 4 Press Related Information General Settings 332 ...

Page 338: ...nstructions to set a time delay countdown before the machine enters Sleep Mode The timer will restart if any operation is carried out on the machine such as receiving a print job The factory setting is five minutes When the machine goes into Sleep Mode the LCD backlight turns off 1 Press Settings All Settings General Setup Sleep Mode 2 Press a or b to display the 1Min 2Mins 3Mins 5Mins 10Mins 30Mi...

Page 339: ...o turn on the machine after the Auto Power Off feature has turned it Off press The machine will not power off automatically when The machine is connected to a wired network The machine is connected to a wireless network WLAN Enable is set to On or WLAN is selected in the Network I F setting Secure print jobs are stored in the machine s memory 1 Press Settings All Settings General Setup Auto Power ...

Page 340: ...Date 4 Enter the last two digits of the year on the touchscreen and then press OK 5 Enter two digits for the month on the touchscreen and then press OK 6 Enter two digits for the day on the touchscreen and then press OK 7 Press Time 8 Enter the time in 24 hour format using the touchscreen Press OK For example enter 19 45 for 7 45 PM 9 Press Related Information General Settings Related Topics Regis...

Page 341: ...m the Control Panel General Settings Set the Time Zone Set the Time Zone Set the time zone for your location on the machine 1 Press Settings 2 Press Date Time Time Zone 3 Enter your time zone 4 Press OK 5 Press Related Information General Settings 336 ...

Page 342: ...LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD changing the brightness setting may help 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press Related Information General Settings 337 ...

Page 343: ... Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Press a or b to display the 10Secs 30Secs 1Min 2Mins 3Mins or 5Mins option and then press the option you want 3 Press Related Information General Settings 338 ...

Page 344: ... can reduce printing noise When Quiet Mode is turned on the print speed becomes slower The factory setting is Off When the Quiet Mode setting is turned on appears on the Home screen 1 Press Settings Quiet Mode 2 Press On or Off 3 Press Related Information General Settings Related Topics Touchscreen LCD Overview Paper Handling and Printing Problems 339 ...

Page 345: ...nge the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed This feature is not available in some countries 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press Related Information General Settings 340 ...

Page 346: ...ol Panel General Settings Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD 1 Press Settings All Settings General Setup Keyboard Settings 2 Press QWERTY or ABC 3 Press Related Information General Settings 341 ...

Page 347: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report 342 ...

Page 348: ...ilable User Settings The User Settings report prints a list of your current settings Network Configuration network models The Network Configuration report prints a list of your current network settings WLAN Report wireless models The WLAN Report prints the wireless LAN connectivity diagnosis Related Information Print Reports 343 ...

Page 349: ...s Change Machine Settings from the Control Panel Print Reports Print a Report Print a Report 1 Press Settings All Settings Print Reports 2 Press the option you want 3 Press Yes 4 Press Related Information Print Reports 344 ...

Page 350: ...e Settings Change Machine Settings from the Control Panel Settings and Features Tables Settings and Features Tables Settings Tables 2 7 67 5 mm Touchscreen models Features Tables 2 7 67 5 mm Touchscreen models 345 ...

Page 351: ...craps Remove a piece of paper in the machine according to the LCD instructions Ink Volume Check the available ink volume Ink Cartridge Model Check your ink cartridge numbers Print Setting Options Reduce Smudging Reduce smudging on the paper or paper jams during printing Reduce Uneven Lines Reduce uneven lines on the paper during printing Slow Drying Paper Use this setting when printing with a type...

Page 352: ...e paper or paper jams during printing Reduce Uneven Lines Reduce uneven lines on the paper during printing Slow Drying Paper Use this setting when printing with a type of plain paper on which the ink dries very slowly Tray Setting Tray 1 Paper Type Set the type of paper in paper tray 1 Paper Size Set the size of paper in paper tray 1 Tray 2 Paper Size Set the size of paper in paper tray 2 Tray 3 H...

Page 353: ...e emulation mode Print Options Font List HP LaserJet Print a list of the machine s internal fonts BR Script 3 Test Print Print a test page 2 sided 2 sided Print Enable or disable 2 sided printing and choose long edge or short edge HP Tray Command Select the correct version of HP LaserJet emulation Reset Printer Restore the printer settings to the factory settings Network Settings All Settings Netw...

Page 354: ...ddress range automatically IPv6 Turn the IPv6 protocol on or off Setup Wizard Configure your wireless network settings manually WLAN Assistant Configure your wireless network settings using the Brother installation disc WPS Configure your wireless network settings using the one button push method WPS w PIN Code Configure your wireless network settings using WPS with a PIN WLAN Status Status View t...

Page 355: ...sword Network I F Select the network connection type IPsec IPsec is an optional security feature of the IP protocol that provides authentication and encryption services We recommend contacting your network administrator before changing this setting Network Reset Restore all network settings back to the factory settings Print Reports Settings All Settings Print Reports Level 1 Descriptions User Set...

Page 356: ...aving Time Time Zone Set your time zone Reset Machine Reset Restore all the machine s settings that you have changed such as Date and Time Network Restore all network settings back to the factory settings All Settings Restore all the machine s settings back to the factory settings Local Language Available only for some countries Change your LCD language Related Information Settings and Features Ta...

Page 357: ... JPEG Print Select Files OK Print Settings Adjust your photos with the options Print All Print all photos in your USB flash drive Index Print Print Index Sheet Print Settings Print a thumbnail page Print Photos Print Settings Print photos by choosing the index numbers Download Software Displays information about downloading and installing software for mobile devices and computers Ink Level 1 Level...

Page 358: ...ur wireless network settings manually WLAN Assistant Configure your wireless network settings using the Brother installation disc WPS Configure your wireless network settings using the one button push method When you have put a USB Flash drive in the USB slot Level 1 Descriptions PDF Print Print a PDF file directly from a USB flash drive JPEG Print Select photo menu Related Information Settings an...

Page 359: ...hine Settings Change Machine Settings from Your Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Where Can I Find My Brother Machine s Network Settings 354 ...

Page 360: ... Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set or Change a Login Password for Web Based Management 355 ...

Page 361: ...et Layer HTTPS Type your machine s IP address into your web browser to access and change your print server settings We recommend Microsoft Internet Explorer 11 Microsoft Edge for Windows and Safari 10 11 for Mac Make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a valid IP address programmed into the print...

Page 362: ...sing a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Mo...

Page 363: ...another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Mac access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 Do one of the following If you have previously se...

Page 364: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Information Regarding Recycled Paper Brother Numbers 359 ...

Page 365: ... Mono Piezo with 420 nozzles x 1 Colour Piezo with 420 nozzles x 3 Memory Capacity 512 MB LCD liquid crystal display 1 2 7 in 67 5 mm TFT Colour Touchscreen LCD Power Source AC 220 to 240 V 50 60 Hz Power Consumption 2 HL J6000DW Printing 3 Approx 21 W Ready 4 Approx 5 5 W Sleep 4 Approx 0 9 W Power Off 4 5 Approx 0 04 W HL J6100DW Printing 3 Approx 21 W Ready 4 Approx 5 5 W Sleep 4 Approx 0 9 W P...

Page 366: ...nting resolution standard document ISO IEC 24712 printed pattern 4 Measured according to IEC 62301 Edition 2 0 5 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off 6 Noise depends on printing conditions 7 Measured in accordance with the method described in RAL UZ205 8 Print speed 22 ipm Mono 20 ipm Colour These ...

Page 367: ...x 15 cm Photo L 9 x 13 cm Photo 2L 13 x 18 cm Index card 13 x 20 cm Maximum Paper Capacity Up to 100 sheets of 80 g m plain paper Paper Output 1 Up to A4 Letter size paper Up to 100 sheets of 80 g m Plain Paper face up print delivery to the output paper tray Over A4 Letter size paper Up to 50 sheets of 80 g m Plain Paper face up print delivery to the output paper tray 1 For glossy paper remove pri...

Page 368: ...Fi Direct NFC Yes 1 Your machine has a USB 2 0 Hi Speed interface The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported Network Specifications You can connect your machine to a network for Network Printing Brother BRAdmin Light Windows only is available as a download from Brother Solutions Center Go to your model s Downloads page on ...

Page 369: ...10 Pro Windows 10 Education Windows 10 Enterprise Windows Server 2008 N A Printing 50 MB N A Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 64 bit x64 processor Mac Oper ating Syste m macOS v10 11 6 macOS v10 12 x macOS v10 13 x Printing Intel Processor 80 MB 550 MB 1 Third party USB ports are not supported For the latest driver updates go to your model s Dow...

Page 370: ...ess to cycle between lowercase and uppercase letters To move the cursor to the left or right press d or c Inserting spaces To enter a space press Space Or you can press c to move the cursor Making corrections If you entered an incorrect character and want to change it press d or c to highlight the incorrect character Press and then enter the correct character To insert a character press d or c to ...

Page 371: ...ecycled paper saves natural resources and promotes the circular economy Paper is made using cellulose fibres from wood Collecting and recycling paper extends the life of fibres over multiple life cycles making the best use of the resources The recycled paper production process is shorter The fibres have already been processed so less water and energy and fewer chemicals are used Paper recycling ha...

Page 372: ... here for Brother driver updates too support brother com Customer Service Visit www brother com for contact information on your local Brother office Service centre locations For service centres in Europe contact your local Brother Office Contact information for European offices can be found at www brother com and selecting your country Internet Addresses Brother Global Web Site www brother com For...

Page 373: ...Visit us on the World Wide Web www brother com UK Version 0 ...

Search results

Summary of Contents for HL-J6000DW

Reviews:

Related manuals for HL-J6000DW

Brands by name

Popular brands

Brother HL-J6000DW, Online User'S Manual

Search results

Summary of Contents for HL-J6000DW

Reviews:

Related manuals for HL-J6000DW

Brands by name

Popular brands