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Brother HL-5440D, User Manual

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Brother HL-5440D User Manual Download Page 129

123

Troubleshooting 

6

Error messages in the Status Monitor

6

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. 
If this happens, your machine identifies the error or required routine maintenance and shows the appropriate 
message. The most common error and maintenance messages are shown below.
You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
The Status Monitor will report problems with the machine. Take the proper action by referring to the following 
table. If you want to turn the status monitor on, see 

Status Monitor

 

uu

page 52 (For Windows

®

 users) or 

Status Monitor

 

uu

page 68 (For Macintosh users).

Error message

Cause

Action

Cartridge Error

The toner cartridge is not installed 
correctly.

Pull out the drum unit and toner cartridge assembly, 
take out the toner cartridge, and put it back into the 
drum unit again. Put the drum unit and toner cartridge 
assembly back in the machine. If the problem 
continues, call Brother Customer Service.

Cover is Open

The front cover is not closed 
completely.

Close the front cover of the machine.

The fuser cover is not closed 
completely or paper was jammed in 
the back of the machine when you 
turned on the power.

Close the fuser cover of the machine.

Make sure paper is not jammed inside the back of 
the machine, and then close the fuser cover and 
press 

Go

. (See 

Jam Rear / Jam Duplex

 

uu

page 131.)

Drum End Soon

The drum unit is near the end of its 
life.

Order a new drum unit now so a replacement drum 
unit will be available when the 

Status Monitor

 

indicates 

Replace Drum

. (See 

Drum End Soon

 

uu

page 103.)

Drum Error

The corona wire on the drum unit 
needs to be cleaned.

Clean the corona wire. (See 

Cleaning the corona wire

 

uu

page 111.)

The toner cartridge is placed in the 
machine without the drum unit.

Put the toner cartridge into the drum unit, and then 
re-install the drum unit and toner cartridge assembly 
in the machine

Drum Stop

It is time to replace the drum unit.

Replace the drum unit. (See 

Replacing the drum unit

 

uu

page 104.)

Duplex Disabled

The back cover of the machine is 
not closed completely.

Close the back cover of the machine.

The duplex tray is not installed or 
not installed correctly.

Re-install the duplex tray.

Fuser Error

The temperature of the fuser unit 
does not rise to a specified 
temperature within the specified 
time.

Turn the power switch off, wait a few seconds, and 
then turn it on again. Leave the machine for 15 
minutes with the power on.

The fuser unit is too hot.

Summary of Contents for HL-5440D

Page 1: ...achine Please use the Quick Setup Guide to set up the machine You can find a printed copy in the box Please read this User s Guide thoroughly before you use the machine Please visit us at http solutions brother com where you can get product support the latest driver updates and utilities and answers to frequently asked questions FAQs and technical questions Note Not all models are available in all...

Page 2: ...0DN only This Guide provides useful information about wired network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips PDF file CD ROM In the Box Google Cloud Print Guide HL 5450DN only This Guide provides details on how to configure your Brother machine to a Google account and use Google Clou...

Page 3: ...t avoided may result in damage to property or loss of product functionality Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of fire Hot Surface icons warn you not to touch machine parts that are hot Note Notes tell you how you should respond to a situation that may arise or g...

Page 4: ...g 19 Manual duplex printing 21 2 Driver and Software 22 Printer driver 22 Printing a document 23 Printer driver settings 24 Windows 25 Accessing the printer driver settings 25 Features in the Windows printer driver 26 Basic tab 26 Advanced tab 31 Print Profiles tab 39 Accessories tab 41 Support 43 Features in the BR Script3 printer driver PostScript 3 language emulation 45 Uninstalling the printer...

Page 5: ...Turning Quiet mode on off 87 4 Options 88 Lower tray LT 5400 89 SO DIMM HL 5450DN only 90 SO DIMM types 90 Installing extra memory 91 5 Routine Maintenance 93 Replacing consumable items 93 Replacing the toner cartridge 94 Replacing the drum unit 102 Cleaning and Checking the machine 109 Cleaning the outside of the machine 109 Cleaning the corona wire 111 Cleaning the drum unit 113 Cleaning the pap...

Page 6: ...ions 150 General 150 Print media 152 Printer 153 Interface 153 Computer requirements 154 Important information for choosing your paper 155 Symbol and character sets 156 Consumable Items 157 Network LAN 157 Brother numbers 158 B Index 161 ...

Page 7: ...h 7 Face down output tray 8 Multi purpose tray MP tray 9 Back cover Face up output tray when open 10 AC power connector 11 USB port 12 10BASE T 100BASE TX port HL 5450DN only 13 Network Activity Light Emitting Diodes LEDs HL 5450DN only 14 Parallel port HL 5440D only Note Most of the illustrations in this User s Guide show the HL 5450DN Printing Methods 1 1 2 3 4 5 6 7 8 10 9 11 12 14 13 ...

Page 8: ...in the tray Avoid touching the printed surface of the paper immediately after printing Before you buy a lot of paper test a small quantity to make sure that the paper is suitable Recommended paper and print media 1 Type and size of paper 1 The machine feeds paper from the installed standard paper tray multi purpose tray or optional lower tray The names for the paper trays in the printer driver and...

Page 9: ...tter A4 Legal B5 ISO JIS Executive A5 A5 Long Edge A6 B6 ISO Folio 1 Plain paper Thin paper and Recycled paper up to 250 sheets 20 lb 80 g m2 Multi purpose Tray MP Tray Width 3 to 8 5 in 76 2 to 215 9 mm Length 5 to 14 in 127 to 355 6 mm Plain paper Thin paper Thick paper Thicker paper Bond paper Recycled paper Envelopes and Labels 50 sheets 20 lb 80 g m2 3 Envelopes Optional Lower Tray Tray 2 Let...

Page 10: ...392 F 200 C If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 1 Important Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 A curl of 0 08 in 2 mm or greater may caus...

Page 11: ...elopes to avoid 1 Important DO NOT use envelopes that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside t...

Page 12: ...etween the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 F 200 C for a period of 0 1 seconds Types of labels to avoid 1 Do not use labels that are damaged curled wrinkled or...

Page 13: ...pending on the paper size or settings in the application you are using Note When using BR Script3 emulation the unprintable area around the edges of the paper is 0 16 in 4 23 mm Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Print Letter 0 16 in 4 23 mm 0 25 in 6 35 mm A4 0 16 in 4 23 mm 0 24 in 6 01 mm Legal 0 16 in 4 23 mm 0 25 in 6 35 mm 1 3 2 4 ...

Page 14: ...an set the paper size in the printer driver or by using the control panel keys Loading paper in the standard paper tray and the optional lower tray 1 You can load up to 250 sheets of paper in the standard paper tray Tray 1 You can also load up to 500 sheets in the optional lower tray Tray 2 Paper can be loaded up to the maximum paper mark on the right hand side of the paper tray For the recommende...

Page 15: ...g in the tray Make sure that the guides are firmly in the slots Note For Legal or Folio size paper press the release button 1 in the bottom of the paper tray and then pull out the back of the paper tray Legal and Folio size paper are not available in some regions c Fan the stack of paper well to avoid paper jams and misfeeds 1 1 1 ...

Page 16: ... to be printed on must be face down The paper guides touch the sides of the paper so it will feed properly e Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine f Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 1 1 ...

Page 17: ...ge 2 Media Type Paper Source For any other settings see Driver and Software in Chapter 2 Note The name of options in the drop down lists may vary depending on your operating system and its version h Send the print data to the machine A4 Letter Legal Executive A5 B5 B6 Folio A5 Long Edge Tray 1 only A6 Tray 1 only Plain Paper Thin Paper Recycled Paper Tray1 Tray2 if available ...

Page 18: ...eets of plain paper Use this tray to print on thick paper bond paper labels or envelopes For the recommended paper to use see Acceptable paper and other print media uu page 2 Printing on plain paper thin paper recycled paper and bond paper from the MP tray 1 a Open the MP tray and lower it gently b Pull out the MP tray support 1 and unfold the flap 2 2 1 ...

Page 19: ...1 The side to be printed on must be face up with the leading edge top of the paper in first The paper guides touch the sides of the paper so it will feed properly d Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 1 ...

Page 20: ...m Page Sizes in Macintosh printer drivers For the acceptable paper sizes see Type and size of paper uu page 2 Media Type Paper Source For any other settings see Driver and Software in Chapter 2 Note The name of options in the drop down lists may vary depending on your operating system and its version f Send the print data to the machine A4 Letter Legal Executive A5 A5 Long Edge A6 B5 B6 3 x 5 Foli...

Page 21: ...nvelopes from the MP tray 1 Before loading press the corners and sides of the envelopes to make them as flat as possible a Open the back cover face up output tray b Open the MP tray and lower it gently c Pull out the MP tray support 1 and unfold the flap 2 1 2 ...

Page 22: ...of the printer driver Paper Size For printing thick paper or labels For Printing envelopes 1 You can define your original paper size by choosing User Defined in Windows printer driver PostScript Custom Page Size in BR Script printer driver for Windows or Custom Page Sizes in Macintosh printer drivers For the acceptable paper sizes see Type and size of paper uu page 2 A4 Letter Legal Executive A5 A...

Page 23: ...ver for Windows or Custom Page Sizes for Macintosh printer driver f Send the print data to the machine Note Remove each envelope as soon as it has been printed Stacking the envelopes may cause them to jam or curl If envelopes or thick paper get smudged during printing set the Media Type to Env Thick or Thicker Paper to increase the fixing temperature If the envelopes are creased after they are pri...

Page 24: ...put it back in the paper tray If the paper continues to curl replace the paper If the paper is not feeding properly it may be curled Remove the paper and straighten it If the paper continues to curl replace the paper When you use the manual duplex function it is possible that there may be paper jams or poor print quality If there is a paper jam see Paper jams uu page 126 If you have a print qualit...

Page 25: ...tation See Duplex Booklet uu page 29 Binding Offset in Duplex Settings You can specify the offset for binding See Duplex Booklet uu page 29 Note You should use plain paper recycled paper or thin paper Do not use bond paper The name of options in the drop down lists may vary depending on your operating system and its version For any other settings see Driver and Software in Chapter 2 b Send the pri...

Page 26: ...cycled paper or thin paper Do not use bond paper The name of options in the drop down lists may vary depending on your operating system and its version For any other settings see Driver and Software in Chapter 2 b Send the print data to the machine The machine will print on both sides of the paper automatically Letter Legal Folio Plain Paper Recycled Paper Thin Paper Tray1 MP Tray Tray2 if availab...

Page 27: ... labels which have only one print side Paper Source Duplex Booklet Duplex Type in Duplex Settings There are four options for each orientation See Duplex Booklet uu page 29 Binding Offset in Duplex Settings You can specify the offset for binding See Duplex Booklet uu page 29 For any other settings see Driver and Software in Chapter 2 b Send the print data to the machine The machine will print all t...

Page 28: ...rinter driver the most suitable printer driver for this product BR Script printer driver PostScript 3 language emulation 1 1 Install the driver using the Custom Install from the CD ROM For Macintosh 2 Macintosh printer driver the most suitable printer driver for this product BR Script printer driver PostScript 3 language emulation 1 1 For the installation instruction of the driver visit us at http...

Page 29: ...es Where XXXX is your model name as your printer driver from the Print or Print Settings menu in your software application and then click OK or Print to begin printing b Your computer sends the data to the machine The Ready LED will blink c When the machine finishes printing all the data the Ready LED finishes blinking Note You can choose the paper size and orientation in your application software...

Page 30: ...ation 1 2 HL 5450DN only Use Reprint 1 2 Sleep Time Macro 1 2 Density Adjustment Error Message Printout 1 2 Improve Print Output Skip Blank Page 1 3 Print Profile 1 2 1 These settings are not available with the BR script printer driver for Windows 2 These settings are not available with the Macintosh printer driver and the BR Script printer driver for Macintosh 3 These settings are not available w...

Page 31: ...and Sound and then Printers For Windows 7 and Windows Server 2008R2 Click the button and Devices and Printers b Right click the Brother HL XXXX series icon where XXXX is your model name and select Properties Printer properties and Brother HL XXXX series if necessary The printer properties dialog box appears c Choose the General tab and then click Printing Preferences Preferences To configure the t...

Page 32: ...s see Accessing the printer driver settings uu page 25 Basic tab 2 You can also change the Page Layout settings by clicking the illustration on the left side of the Basic tab a Choose the Paper Size Orientation Copies Media Type Resolution and Print Settings 1 b Choose Multiple Page and Duplex Booklet 2 c Choose the Paper Source 3 d Confirm your current settings in the window 4 e Click OK to apply...

Page 33: ...cument will be printed and then repeated for the number of copies you selected If the Collate check box is not selected then each page will be printed for all the copies selected before the next page of the document is printed Media Type 2 You can use the following types of media in your machine For the best print quality select the type of media that you wish to use Plain Paper Thin Paper Thick P...

Page 34: ...an change the print settings as follows Graphics This is the best mode for printing documents that contain graphics Text This is the best mode for printing text documents Manual You can change the settings manually by choosing Manual and clicking the Manual Settings button You can set brightness contrast and other settings Multiple Page 2 The Multiple Page selection can reduce the image size of a ...

Page 35: ...tions required to re install the paper When you click OK the odd numbered pages will be printed When you choose Duplex or Duplex Manual the Duplex Settings button becomes available to choose You can set following settings in the Duplex Settings dialog box Duplex Type There are four types of duplex binding directions available for each orientation Binding Offset When you check Binding Offset you ca...

Page 36: ... box Duplex Type There are two types of duplex binding directions available for each orientation Booklet Printing Method When Divide into Sets is selected This option allows you to print the whole booklet into smaller individual booklet sets it still allows you to fold at the center of the smaller individual booklet sets without having to change the order of the page number You can specify the num...

Page 37: ...ections Scaling 1 Reverse Print 2 Use Watermark 3 Header Footer Print 4 Toner Save Mode 5 Administrator 6 User Authentication 7 HL 5450DN only Other Print Options 8 Scaling 2 You can change the print image scaling Reverse Print 2 Check Reverse Print to reverse the data from up to down 1 2 3 4 5 6 7 8 ...

Page 38: ...eck Use Watermark and then click the Settings button Watermark Settings 2 Transparent Check Transparent to print the watermarked image in the background of your document If this feature is not checked then the watermark will be printed on top of your document In Outline Text Check In Outline Text if you only want to print an outline of the watermark It is available when you choose a text watermark...

Page 39: ...map File in Watermark Style Title Enter a suitable title into the field Text Enter your Watermark Text into the Text box and then choose the Font Style Size and Darkness Bitmap Enter the file name and location of your bitmap image in the File box or click Browse to search for the file You can also set the scaling size of the image Position Use this setting if you want to control the position of th...

Page 40: ...ID Print If you select Login User Name your PC login user name will print If you select Custom and enter the text in the Custom edit box the text you entered will print Toner Save Mode 2 You can conserve toner use with this feature When you set Toner Save Mode to On prints appears lighter The default setting is Off Note We do not recommend Toner Save Mode for printing photo or Gray Scale images To...

Page 41: ...ture you need to set your ID and PIN in the User Authentication Settings dialog Click Settings of the User Authentication and enter your ID and PIN If your PC login name is registered to Secure Function Lock 2 0 you can check the Use PC Login Name box instead of entering your ID and PIN More information about Secure Function Lock 2 0 uu Network User s Guide Note When you use the machine through a ...

Page 42: ...t Output Skip Blank Page Use Reprint 2 The machine keeps the print job sent to it in memory You can reprint the last job without sending the data again from your computer For more information about the Reprint function see Control panel keys uu page 81 Note If you want to prevent other people from printing your data using the reprint function uncheck the Use Reprint check box ...

Page 43: ... Message Printout 2 You can choose whether the machine reports problems by printing an error page Selections are Printer Default On or Off Improve Print Output 2 This feature allows you to improve a print quality problem Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages you do not need to choose this setting We recommend that you change...

Page 44: ...tomatically detects blank pages and excludes them from printing Note This option does not work when you choose the following options Use Watermark Header Footer Print N in 1 and 1 in NxN Pages in Multiple Page Duplex Manual Booklet Booklet Manual and Duplex with Binding Offset in Duplex Booklet ...

Page 45: ...file list box b If you want to display the Print Profiles tab at the front of the window from the next time you print check Always show Print Profiles tab first c Click OK to apply your chosen profile Add Profile 2 The Add Profile dialog appears by clicking Add Profile You can add 20 new profiles with your preferred settings a Enter the desired title in Name b Choose an icon you want to use from t...

Page 46: ...te Profile 2 The Delete Profile dialog appears by clicking Delete Profile You can delete any of the profiles you have added a Choose your profile from the print profile list box b Click Delete c The selected profile will be deleted ...

Page 47: ...ch tray Highlight the tray you want to define and then choose the paper size from the pull down menu Click Update to apply the setting to the tray When using more than one paper size you must define the paper size for each tray so the paper is pulled from the correct tray Default Source This setting allows you to choose the default paper source that your document will be printed from Choose the De...

Page 48: ...lable Options 1 You can manually add or remove the options by choosing an optional device you want to add or remove and then clicking Add or Remove Note The Auto Detect 4 function is not available under the following machine conditions The machine power switch is off The machine is in an error state The machine is connected to the print server using a USB or parallel cable in a shared network envi...

Page 49: ...es dialog box Brother Solutions Center 1 The Brother Solutions Center http solutions brother com is a Web site offering information about your Brother product including FAQs Frequently Asked Questions User s Guides driver updates and tips for using your machine 1 2 3 4 7 5 6 ...

Page 50: ...tions for business and home users by clicking this button Print Settings 4 This button will print the pages that show how the internal settings of the machine have been configured Check Setting 5 You can check the current driver settings About 6 This button will show the list of the printer driver files and version information Print Fonts 7 This button will print the pages that show all the intern...

Page 51: ... box Layout tab You can change the layout setting by choosing the settings for Orientation Print on Both Sides Duplex Page Order and Pages Per Sheet Orientation Orientation selects the position of how your document will be printed Portrait Landscape or Rotated Landscape Print on Both Sides If you want to do duplex printing choose Flip on Short Edge or Flip on Long Edge Page Order Specifies the ord...

Page 52: ...tomatically Select This setting will automatically pull paper from any paper source that has a paper size defined in the printer driver that matches your document Auto Select This setting will automatically pull paper from any paper source that has a paper size defined in the machine that matches your document Tray1 This setting will pull paper from Tray 1 Tray2 This setting will pull paper from T...

Page 53: ... be printed b Set the Scaling and TrueType Font settings 2 Scaling Specifies whether to reduce or enlarge documents and by what percentage TrueType Font Specifies the TrueType font options Click Substitute with Device Font the default to use equivalent printer fonts for printing documents that contain TrueType fonts This will permit faster printing however you might lose special characters not sup...

Page 54: ...hoose the following print quality settings 300 dpi 600 dpi HQ 1200 1200 dpi Media Type You can use the following types of media in your machine For the best print quality select the type of media that you wish to use Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Envelopes Env Thick Env Thin Recycled Paper Label 3 ...

Page 55: ...a Receiving a print job will automatically wake up the machine to start printing Halftone Screen Lock Stops other applications from modifying the Halftone settings The default setting is On High Quality Image Printing You can get high quality image printing If you set High Quality Image Printing to On the print speed will be slower Improve Print Output This feature allows you to improve a print qu...

Page 56: ...low 30 or ghosting may increase Note This feature may not reduce ghosting for all types of paper Before you buy a lot of paper test a small quantity to make sure that the paper is suitable Density Adjustment Increase or decrease the print density Ports tab 2 If you want to change the port where your machine is connected or the path to the network machine you are using choose or add the port you wa...

Page 57: ...not available if you originally installed the printer driver from the Windows Add a printer function After uninstalling we recommend that you restart your computer to remove files that were in use during the uninstall a Click the Start button point to All Programs Brother and then to your machine name b Click UnInstall c Follow the instructions on the screen ...

Page 58: ...le Status Monitor on startup during installation you will find the button or Status Monitor icon on the taskbar To show the Status Monitor icon on your taskbar click the button The Status Monitor icon will appear in the small window Then drag the icon to the taskbar There is also a link to the Troubleshooting and Brother Genuine Supplies Web site Click Visit the Genuine Supplies website button for...

Page 59: ...hange color depending on the machine status A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates a printing error has occurred There are two locations where you can display the Status Monitor on your PC in the tasktray or on the desktop ...

Page 60: ...reens on your Macintosh will vary depending on your operating system version Choosing page setup options 2 You can set the Paper Size Orientation and Scale a From an application such as TextEdit click File then Page Setup Make sure Brother HL XXXX where XXXX is your model name is chosen in the Format for pop up menu You can change the settings for Paper Size Orientation and Scale then click OK ...

Page 61: ...t click File then Print to start printing For Mac OS X 10 5 8 and 10 6 x For more page setup options click the disclosure triangle beside the Printer pop up menu Note You can save the current settings as a preset by choosing Save As from the Presets drop down list ...

Page 62: ...Software 2 For Mac OS X 10 7 x For more page setup options click the Show Details button Note You can save the current settings as a preset by choosing Save Current Settings as Preset from the Presets drop down list ...

Page 63: ...ble options see the following descriptions of each option Cover Page 2 You can choose the following cover page settings Print Cover Page If you want to add a cover page to your document use this function Cover Page Type Choose a template for the cover page Billing Info If you want to add the billing information to the cover page enter text in the Billing Info box ...

Page 64: ... When you specify the pages per sheet you can also specify the direction of the layout Border If you want to add a border use this function Two Sided See Duplex 2 sided Printing uu page 62 Reverse Page Orientation Check Reverse Page Orientation to reverse the data from up to down Flip horizontally Mac OS X 10 6 x and 10 7 x Check Flip horizontally to print as a reflection flipped left to right ...

Page 65: ...media type to one of the following Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Envelopes Env Thick Env Thin Recycled Paper Label Resolution You can change the resolution as follows 300 dpi 600 dpi HQ 1200 1200 dpi Paper Source You can choose Auto Select Tray1 Tray2 1 MP Tray or Manual 1 Available if the optional tray is installed ...

Page 66: ... is Off Note We do not recommend Toner Save Mode for printing Photo or Gray Scale images Toner Save Mode is not available for HQ 1200 and 1200 dpi resolutions Graphics Quality You can change the print quality as follows Graphics This is a graphics mode contrast priority Choose this setting for printing text and figures such as business and presentation documents You can represent sharp contrasts b...

Page 67: ... paper Do not use this setting if the ambient humidity is below 30 or ghosting may increase Note This feature may not reduce ghosting for all types of paper Before you buy a lot of paper test a small quantity to make sure that the paper is suitable Density Adjustment Increase or decrease the print density Sleep Time When the machine does not receive data for a certain period of time it enters slee...

Page 68: ...ect Layout Choose Long edge binding or Short edge binding in Two Sided Manual Duplex Printing Select Paper Handling Choose Even Only and Print Reload the printed paper into the tray blank side face down in Tray 1 or Tray 2 or blank side face up in MP tray Choose Odd Only and Print ...

Page 69: ...3 printer driver see Features in the printer driver Macintosh uu page 54 for Page Setup Cover Page Paper Source and Layout Note If you want to setup the PS driver BR Script3 printer driver please go to the Brother Solutions Center at http solutions brother com and visit FAQ s on your model page for instructions Choosing printing options 2 To control special printing features choose Printer Feature...

Page 70: ...resolution as follows 300 dpi 600 dpi HQ 1200 1200 dpi Media Type You can change the media type to one of the following Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Envelopes Env Thick Env Thin Recycled Paper Label Hagaki 1 1 Postcard with the size specified by Japan Post Service Co LTD ...

Page 71: ... were turned off When you choose Printer Default the timeout setting will be reset to the specific time set at the factory this can be altered in the driver If you want to change the Sleep Time choose 2 10 or 30 While the machine is in Sleep Mode the Ready LED is dimmed but the machine can still receive data Receiving a print job will automatically wake up the machine to start printing Halftone Sc...

Page 72: ...s setting the toner fixing capabilities may be improved If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting Note This operation will increase the temperature of the machine s fusing process Ghost Reduction Setting If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper Do not use ...

Page 73: ...an Administrator b From the Apple menu choose System Preferences Click Print Fax 1 then choose the printer you want to remove and remove it by clicking the button c Click OK 2 1 Print Scan for Mac OS X 10 7 x users 2 Delete Printer for Mac OS X 10 6 x and 10 7 x users ...

Page 74: ...up For Mac OS X 10 6 x a Run the System Preferences select Print Fax then choose the machine b Click the Open Print Queue then click Printer Setup Select the Utility tab then click Open Printer Utility Status Monitor will start up For Mac OS X 10 7 x a Run the System Preferences select Print Scan then choose the machine b Click the Open Print Queue then click Printer Setup Select the Utility tab t...

Page 75: ... Quitting the window 2 Click Brother Status Monitor in the menu bar and then choose Quit Status Monitor from the pop up menu Web Based Management For HL 5450DN in network connection 2 You can access the Web Based Management System by clicking the machine icon on the Status Monitor screen A standard Web Browser can be used to manage your machine using HTTP Hyper Text Transfer Protocol More informat...

Page 76: ...se settings are then remembered and used by the machine The application and printer driver settings will take priority over the Remote Printer Console settings How to use and install the Remote Printer Console software 2 To use the Remote Printer Console software follow the steps below a Put the supplied installation CD ROM into your CD ROM drive and close the opening screen when it appears b Open...

Page 77: ...cates that the Toner is low 3 Drum LED The Drum LED indicates that the Drum will need to be replaced soon 4 Paper LED The Paper LED indicates when the machine has errors relating to paper feeding 5 Error LED The Error LED indicates that the machine is in error state Also the Error LED indicates the kind of error in combination with other LEDs 6 Ready LED The Ready LED will blink depending on the m...

Page 78: ...ut the machine can still receive data Receiving a print job will automatically wake up the machine to start printing For more information see Deep Sleep mode uu page 86 Ready The machine is ready to print Printing The machine is printing Please Wait The machine is warming up Cooling Down The machine is cooling down Wait for a few seconds until the inside of the machine has cooled down Receiving Da...

Page 79: ...tall the toner cartridge back into the drum unit again Re install the drum unit and toner cartridge assembly back in the machine If the problem continues replace the toner cartridge See Replacing the toner cartridge uu page 96 Cartridge Error The drum unit and toner cartridge assembly is not installed correctly Take the drum unit and toner cartridge assembly out of the machine and put it back in D...

Page 80: ...o be cleaned See Cleaning the corona wire uu page 111 If the toner cartridge is placed in the machine without the drum unit put the toner cartridge into the drum unit and then reinstall the drum unit and toner cartridge assembly in the machine Drum Stop Replace the drum with a new one See Replacing the drum unit uu page 104 LEDs Machine Status ...

Page 81: ...oner cartridge assembly in the machine Size Error DX The paper size defined in the printer driver is not available for automatic duplex printing Press Cancel Choose a paper size which is supported by the duplex tray The paper in the tray is not correct size and is not available for automatic duplex printing Load the correct size of paper in the tray The paper size you can use for automatic duplex ...

Page 82: ...re Function Lock Settings Limit Exceeded HL 5450DN only The printing limit set by Secure Function Lock 2 0 was reached Contact your administrator to check your Secure Function Lock Settings DIMM Error HL 5450DN only The DIMM Dual In Line Memory Module is not installed correctly Or the DIMM is broken or does not meet the required specifications Turn off the machine and remove the DIMM See Installin...

Page 83: ...all your dealer or Brother Customer Service Cover is Open Close the fuser cover located behind the back cover of the machine Duplex Disabled Put the duplex tray in the machine and close the back cover Jam Rear Jam Duplex Clear the paper jam See Jam Rear Jam Duplex uu page 131 If the machine does not start printing press Go LEDs Machine Status ...

Page 84: ...78 General Information 3 Cancel Printing Cancel All Jobs The machine is canceling the job LEDs Machine Status ...

Page 85: ... the power switch off and then back on press Go and Cancel together the LEDs will light up as shown in the following table to identify the error LED error indication 3 1 If this error occurs turn off the machine s power switch wait a few seconds and then turn it on again Leave the machine for approx 15 minutes with the power on If the error occurs again call your dealer or Brother Customer Service...

Page 86: ... shows a fuser unit failure Make a note of the indication referring to LED error indication uu page 79 and report the error status to your dealer or Brother Customer Service Note Make sure that the front cover is completely closed before you report a service call ...

Page 87: ...chine will recover automatically from some errors If an error is not automatically cleared press Go to clear the error and then continue to use the machine Form feed If the Ready LED blinks for a long time press Go The machine will print any data that is left in the machine s memory Reprint To reprint the last document press Go for about 4 seconds until all the LEDs light up and then release it Wi...

Page 88: ...d the power cord is plugged in c Hold down Go as you turn on the power switch Keep Go pressed down until all the LEDs light up and then the Ready LED turns off d Release Go Make sure that all the LEDs turn off e Press Go again The machine will print a test page Using the printer driver 3 If you are using the Windows printer driver click the Print Test Page button in the General tab of the printer ...

Page 89: ...cover is closed and the power cord is plugged in b Turn on the machine s power switch and wait until the machine is in Ready mode c Press Go three times The machine will print the current printer settings page Using the printer driver 3 If you are using the Windows printer driver you can print the current printer settings page by clicking the Print Settings button in the Support dialog ...

Page 90: ...cord is plugged in c Hold down Go as you turn on the power switch Keep Go pressed down until all the LEDs light up and then the Ready LED turns off d Release Go Make sure that all the LEDs turn off e Press Go twice The machine will print a list of the internal fonts Using the printer driver 3 If you are using the Brother s Windows printer driver you can print a list of the internal fonts by clicki...

Page 91: ...perations can be enabled by creating a restricted user Restricted users must enter a user password to use the machine Secure Function Lock can be set by using Web Based Management and BRAdmin Professional 3 Windows only uu Network User s Guide 1 Print function includes print jobs via Google Cloud Print and Brother iPrint Scan Note Make a careful note of your password If you forget it you will have...

Page 92: ...it receives a print job You can choose how long the machine must be idle before it goes into Sleep mode When the machine receives a print file or document the timer will be reset The default setting is 3 minutes While the machine is in Sleep mode the Ready LED glows dimly You can change the sleep mode time setting on the printer driver To change the sleep mode time setting see the following Advanc...

Page 93: ...losed and the power cord is plugged in b Turn on the machine and wait until the machine is in the Ready mode c Press Go nine times to change between On and Off All the LEDs blink twice when you turn on the Quiet mode All the LEDs blink once when you turn off the Quiet mode Note You can also change the Quiet mode setting through the Remote Printer Console For details of the Remote Printer Console s...

Page 94: ...l accessories You can increase the capabilities of the machine with these items 1 The optional memory is available for HL 5450DN Options 4 Lower tray SO DIMM memory 1 LT 5400 See Lower tray LT 5400 uu page 89 See SO DIMM HL 5450DN only uu page 90 ...

Page 95: ... machine can hold up to 800 sheets of plain paper If you want to buy the optional lower tray unit call the dealer you bought the machine from or Brother Customer Service For setup see the User s Guide that we have supplied with the lower tray unit WARNING If you use a Lower Tray DO NOT carry the machine with the Lower Tray as you may be injured or cause damage to the machine because it is not atta...

Page 96: ... regarding memory for your Brother machine please visit us at http www brother usa com support memory In general the SO DIMM must have the following specifications Type 144 pin and 16 bit output CAS latency 4 Clock frequency 267 MHz 533 Mb S Pin or more Capacity 256 MB Height 30 0 mm 1 18 in DRAM type DDR2 SDRAM Note There might be some SO DIMMs that will not work with the machine For more informa...

Page 97: ...power cord from the AC power outlet Note Always turn off the machine power switch before installing or removing the SO DIMM c Remove the plastic 1 and then the metal 2 SO DIMM covers d Unpack the SO DIMM and hold it by its edges Important To prevent damage to the machine from static electricity DO NOT touch the memory chips or the board surface 2 1 ...

Page 98: ...o place 2 f Put the metal 2 and then the plastic 1 SO DIMM covers back on g Plug the machine s power cord back into the AC power outlet first and then connect the interface cables h Turn on the machine s power switch Note To make sure that you have installed the SO DIMM properly you can print the printer settings page that shows the current memory size See Print a Printer Settings page uu page 83 ...

Page 99: ... cartridge to the brother collection program If you choose not to return your used toner cartridge please discard the used toner cartridge according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside ...

Page 100: ...recommend that you use only Genuine Brother Brand toner cartridges When you want to buy toner cartridges please call Brother Customer Service If you print graphics bold text charts Web pages with borders or other types of printouts that consist of more than simple text the amount of toner used will increase We recommend that you clean the machine when you replace the toner cartridge See Cleaning a...

Page 101: ...he drum unit and toner cartridge assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge Replace Toner 5 The machine will stop printing until you replace the toner cartridge A new genuine Brother toner cartridge will reset the Replace Toner mode ...

Page 102: ...0 minutes to cool down b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assembly WARNING After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 103: ...he illustration d Push down the green lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could...

Page 104: ... the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge Go to http www brother com original index html for instructions on how to return your used consumable items to the Brother collection program If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic ...

Page 105: ...n the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality In addition use of third party toner and or cartridges may trigger incorrect status messages cause the printer to stop prematurely or otherwise malfunction Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and or cartridges To protect your...

Page 106: ...drum unit will lift automatically Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe 1 ...

Page 107: ...nance 5 i Put the drum unit and toner cartridge assembly back into the machine j Close the front cover of the machine Note DO NOT turn off the machine s power switch or open the front cover until the Ready LED lights up ...

Page 108: ...rmine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum For best performance use only genuine Brother toner The machine should be used only in a clean dust free environment with adequate ventilation Printing with a non Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage does...

Page 109: ... wire in the drum unit If you don t printed pages may have a vertical stripe or Drum Error may occur See Cleaning the corona wire uu page 111 Replace Drum 5 The drum unit has exceeded its rated life Please replace the drum unit with a new one We recommend a genuine Brother drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the n...

Page 110: ...rum unit handle it carefully because it may contain toner If toner scatters on your hands or clothes immediately wipe or wash it off with cold water Every time you replace the drum unit clean the inside of the machine See Cleaning and Checking the machine uu page 109 When you replace the drum unit with a new one you need to reset the drum counter by completing the following steps a Make sure that ...

Page 111: ...or the machine to cool down before you touch the internal parts of the machine Important We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration ...

Page 112: ...e machine Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth uu Product Safety Guide To use the product safely Important Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations We recommend that you plac...

Page 113: ...ase discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office e Unpack the new drum unit f Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in properly the green lock lever on the drum unit will lift automatically Note Make sure that y...

Page 114: ...drum counter To do this press and hold down the Go for about 4 seconds until all the LEDs light up Once all six LEDs are lit release Go Important Do not reset the drum counter when you only replace the toner cartridge i Close the front cover of the machine j Make sure that the Drum LED is now off ...

Page 115: ...DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth uu Product Safety Guide To use the product safely Important Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the s...

Page 116: ...g that is stuck inside the paper tray g Wipe the inside and the outside of the paper tray with a dry lint free cloth to remove dust h Re load the paper and put the paper tray firmly back in the machine i Plug the machine s power cord back into the AC power outlet first and then connect the interface cables j Turn on the machine s power switch ...

Page 117: ... internal fan to cool the extremely hot parts inside the machine b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assembly WARNING After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 118: ...ately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration d Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe e Put th...

Page 119: ...e front cover is closed and the power cord is plugged in b Turn on the machine and wait until the machine is in Ready mode c Press Go two times The machine will print the drum dot check sheet d Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine e Turn off the machine s power switch f Press the front cover release button and then open ...

Page 120: ...t and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration h Push down the gre...

Page 121: ...n the illustration Make sure that the drum unit gear 1 is on the left hand side j Use the numbered markers next to the drum roller to find the mark For example a dot in column 2 on the check sheet would mean that there is a mark in the 2 region of the drum 1 ...

Page 122: ...e of the suspected area l When you have found the mark on the drum that matches the drum dot check sheet wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off Important DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids ...

Page 123: ...artridge in properly the green lock lever on the drum unit will lift automatically Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit n Put the drum unit and toner cartridge assembly back into the machine o Close the front cover of the machine p Turn on the machine s power switch ...

Page 124: ...power cord from the AC power outlet c Pull the paper tray completely out of the machine d Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad 1 of the paper tray with it to remove dust e Wipe the two pick up rollers 1 inside of the machine to remove dust f Put the paper tray back in the machine g Plug the machine s power cord back into the AC power outlet f...

Page 125: ...e If for any reason you must ship your machine carefully repack the machine in the original packaging to avoid any damage during transit The machine should be adequately insured with the carrier a Turn off the machine s power switch Leave the machine turned off for at least 10 minutes to cool down b Disconnect all the cables and then unplug the power cord from the AC power outlet c Put the packing...

Page 126: ...e machine in a plastic bag then put it on the bottom packing material 1 e Put the packing material 2 marked FRONT on the front of the machine Put the packing material 3 marked REAR on the back of the machine REAR 1 FRONT 1 2 3 REAR FRONT ...

Page 127: ... Routine Maintenance 5 f Put the cardboard tray 1 on the top and put the power cord in it g Close the carton and tape it shut h If you have a Lower Tray Repack the lower tray as shown in the illustration 1 ...

Page 128: ...y The interface cables are securely connected to the machine and the computer or wireless connection is set up on both the machine and your computer Error messages See Error messages in the Status Monitor uu page 123 If you did not solve your problem with the above checks identify your problem and then go to the page suggested below Machine does not print Paper handling See Paper handling difficul...

Page 129: ...he front cover of the machine The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power Close the fuser cover of the machine Make sure paper is not jammed inside the back of the machine and then close the fuser cover and press Go See Jam Rear Jam Duplex uu page 131 Drum End Soon The drum unit is near the end of its life Order a new drum un...

Page 130: ...achine is in Pause mode press Go See Loading paper in the multi purpose tray MP tray uu page 12 No Paper The machine is out of paper or paper is not correctly loaded in the specified paper tray Put paper in the tray you are using Make sure the paper guides are set to the correct size No Toner The toner cartridge or the drum unit and toner cartridge assembly is not installed properly Remove the dru...

Page 131: ...other Customer Service at 1 877 BROTHER 1 877 276 8437 in USA 1 877 BROTHER in Canada or to locate a Brother Authorized Service Center visit us at http www brother usa com service Replace Toner The toner cartridge is at the end of its life The machine will stop all print operations Replace the toner cartridge See Replacing the toner cartridge uu page 96 Size Error DX The paper size defined in the ...

Page 132: ...e MP tray or paper tray the Error LED will turn on and the Paper LED will blink If you have printed using the MP Tray start at step a If you have printed using Tray 1 or Tray 2 start at step c a Remove the paper from the MP tray b Remove any jammed paper from in and around the MP Tray Press Go If you still have the error indication continue with the following steps c Leave the machine turned on fo...

Page 133: ...ou to remove the paper more easily f Press the front cover release button and then open the front cover g Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine ...

Page 134: ...se you accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Note The drum unit and toner cartridge are two separate parts Make sure both are installed as a...

Page 135: ...oner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in properly the green lock lever on the drum unit will lift automatically Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit j Put the drum unit and toner cartridge assembly back into the machine k Close the front cover of the machine ...

Page 136: ...t the paper size Make sure that the guides are firmly in the slots m Put the paper tray firmly back in the machine Note If you turn off the machine during paper jam the machine will print incomplete data from your computer Before you turn on the machine delete the print spool job on your computer n Make sure that the Paper and Error LEDs are off and that the Ready LED is green ...

Page 137: ... duplex tray the Error LED will turn on and the Back Cover and Paper LEDs will blink a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b Pull the paper tray completely out of the machine c Press the front cover release button and then open the front cover ...

Page 138: ... be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine Important We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it...

Page 139: ...ter you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine f Using both hands gently pull the jammed paper out of the back of the machine ...

Page 140: ...g 6 g Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover 1 h Using both hands gently pull the jammed paper out of the fuser unit i Close the fuser cover j Close the back cover 1 ...

Page 141: ... tray completely out of the machine l Pull the jammed paper out of the machine or out of the duplex tray m Make sure that the jammed paper does not remain under the machine from static electricity n Put the duplex tray back into the machine ...

Page 142: ...m unit and toner cartridge assembly back into the machine p Close the front cover of the machine q Put the paper tray firmly back in the machine r Make sure that the Back Cover Paper and Error LEDs are off and that the Ready LED is green ...

Page 143: ...her HL XXXX series and click See What s Printing Click Printer and make sure Use Printer Offline is unchecked Windows Vista and Windows Server 2008 Click the Start button Control Panel Hardware and Sound and then Printers Right click Brother HL XXXX series Make sure that Use Printer Offline is unchecked Windows XP and Windows Server 2003 Click the Start button and choose Printers and Faxes Right c...

Page 144: ...t Settings uu page 59 for Macintosh Poor print quality See Improving the print quality uu page 141 Paper handling difficulties Difficulties Suggestions The machine does not feed paper If there is no paper load a new stack of paper into the paper tray If there is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the pa...

Page 145: ... good If possible try connecting the machine to a different port on your hub using a different cable You can check the current wired network status from the Printer Settings page The Brother software cannot be installed Windows If the Security Software warning appears on the PC screen during the installation change the Security Software settings to permit the Brother product setup program or other...

Page 146: ...of the problem The machine cannot print EPS data that includes binary with the BR Script3 printer driver Windows You need the following settings to print EPS data a For Windows 7 and Windows Server 2008 R2 Click the Start button and Devices and Printers For Windows Vista and Windows Server 2008 Click Start button Control Panel Hardware and Sound and then Printers For Windows XP and Windows Server ...

Page 147: ...de the cartridge If the LEDs indicate Replace Toner put in a new toner cartridge uu Replacing the toner cartridge uu page 96 Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault uu Product Safety Guide Choosing a location If the whole page is too light Toner Save may be turned on Turn off Toner Save Mode in the Advanced tab For Windows ...

Page 148: ... paper that meets our specifications Rough surfaced paper may cause the problem uu Acceptable paper and other print media uu page 2 Clean the corona wire of the drum unit uu Cleaning the corona wire uu page 111 The drum unit may be damaged Put in a new drum unit uu Replacing the drum unit uu page 104 The fuser unit may be contaminated Call Brother Customer Service at In USA 1 877 BROTHER 1 877 276...

Page 149: ...o clear this problem especially if the machine has not been used for a long time The drum unit may be damaged Put in a new drum unit uu Replacing the drum unit uu page 104 Line across the page Clean the corona wire inside the drum unit uu Cleaning the corona wire uu page 111 The drum unit may be damaged Put in a new drum unit uu Replacing the drum unit uu page 104 White lines bands or ribbing acro...

Page 150: ...e from the sheets may sometimes stick to the OPC drum surface Clean the drum unit uu Cleaning the drum unit uu page 113 Make sure that you use paper that meets our specifications uu Acceptable paper and other print media uu page 2 Do not use paper that has clips or staples because they will scratch the surface of the drum If the unpacked drum unit is in direct sunlight or room light the unit may b...

Page 151: ...rum unit may be damaged Put in a new drum unit uu Replacing the drum unit uu page 104 Image skewed Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack Set the paper guides correctly uu Printing on plain paper thin paper or recycled paper from Tray 1 and Tray 2 uu page 8 If you are using the MP...

Page 152: ...ther print media uu page 2 Turn over the stack of paper in the tray or rotate the paper 180 in the input tray Envelope Creases Make sure that envelopes are printed with the back cover face up output tray opened uu Printing on thick paper labels and envelopes from the MP tray uu page 15 Check the envelope type and quality uu Acceptable paper and other print media uu page 2 Make sure envelopes are f...

Page 153: ...de in the printer driver uu Other Print Options uu page 36 For Windows uu Print Settings uu page 59 For Macintosh Open the back cover face up output tray to let the printed paper exit onto the face up output tray Examples of poor print quality Recommendation ...

Page 154: ...Go pressed down until all the LEDs light up and then the Ready LED turns off d Release Go Make sure that all the LEDs turn off e Press Go six times Make sure that all the LEDs light up to indicate the print server has been reset to its factory default settings The machine will restart Factory Reset 6 You can partially reset the machine back to its default printer settings The network settings will...

Page 155: ...etwork settings such as IP address will not be reset b Turn off the machine s power switch c Make sure that the front cover is closed and the power cord is plugged in d Hold down Go as you turn on the power switch Keep Go pressed down until all the LEDs light up and then the Ready LED turns off e Release Go Make sure that all the LEDs turn off f Press Go ten times The machine will automatically re...

Page 156: ...d 64 MB Optional 1 slot DDR2 SO DIMM 144 pin up to 256 MB Power Source 110 120 V AC 50 60 Hz Power Consumption 1 Average Peak Approx 1200 W Printing Approx 716 W at 77 F 25 C Printing Quiet Mode Approx 348 W at 77 F 25 C Ready Approx 5 0 W at 77 F 25 C Deep Sleep Approx 0 7 W Approx 0 6 W Dimensions Weights with consumables 22 9 lb 10 4 kg 23 1 lb 10 5 kg 14 6 371 15 1 384 9 6 245 Unit in mm ...

Page 157: ...Printing LPAm 59 dB A Ready LPAm 34 dB A Printing Quiet Mode LPAm 54 dB A Sound Power 1 Printing LWAd 6 79 B A Ready LWAd 4 70 B A Printing Quiet Mode LWAd 6 4 B A Temperature Operating 50 F to 90 5 F 10 to 32 5 C Storage 32 F to 104 F 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ...

Page 158: ...nv Thin Env Thick Paper Size Width 3 to 8 5 in 76 2 to 215 9 mm Length 5 to 14 in 127 0 to 355 6 mm Paper Weight 16 to 43 lb 60 to 163 g m2 Maximum Paper Capacity Up to 50 sheets of 20 lb 80 g m2 Plain paper Paper Tray 2 Optional Paper Type Plain Paper Thin Paper Recycled Paper Paper Size Letter A4 B5 ISO JIS A5 B6 ISO Executive Legal Folio Paper Weight 16 to 28 lb 60 to 105 g m2 Maximum Paper Cap...

Page 159: ...ded Duplex Print Yes Emulation PCL6 BR Script3 PostScript 3 IBM ProPrinter XL EPSON FX 850 Resolution 1200 1200 dpi HQ1200 2400 600 dpi quality 600 600 dpi Print Speed 1 Single side print Up to 40 ppm Letter size Up to 38 ppm A4 size Duplex Print Up to 18 sides per minute 9 sheets per minute Letter or A4 size First Print Time 2 Less than 8 5 seconds at 73 4 F 23 C 115 V Model HL 5440D HL 5450DN US...

Page 160: ...ional x64 Edition 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB Windows 7 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 1 GB 32 bit 2 GB 64 bit 1 GB 32 bit 2 GB 64 bit Windows Server 2003 Intel Pentium III or equivalent 256 MB 512 MB Windows Server 2003 x64 Edition 64 bit In...

Page 161: ... paper can be classified into two types long grain and short grain Long grain paper fibers run in the same direction as the long edge of the paper Short grain paper fibers run perpendicular to the long edge of the paper Though most plain paper for copying is long grain some is short grain We recommend that you use long grain paper for this machine Short grain paper is too weak for the paper transp...

Page 162: ...1 2 Note If you have edited the hosts file on your computer or are using a Domain Name System DNS you can also enter the DNS name of the print server For Windows users as the print server supports TCP IP and NetBIOS you can also enter the NetBIOS name of the print server The NetBIOS name can be seen on the Printer Settings page The NetBIOS name assigned is the first 15 characters of the node name ...

Page 163: ...0 pages Letter or A4 page 1 TN 750 Drum Unit Approx 30 000 pages Letter or A4 pages 1 page job 2 DR 720 Model HL 5440D HL 5450DN LAN You can connect your machine to a network for Network Printing Also included is Brother BRAdmin Light 1 2 Network Management software Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Po...

Page 164: ...n insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancements to your product and special offers Please complete the Brother Warranty Registration or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions A The Brother Solutions Center is ...

Page 165: ... 1 877 BROTHER 1 877 276 8437 In Canada 1 877 BROTHER In USA Printer Customer Support Brother International Corporation 7905 North Brother Boulevard Bartlett TN 38133 In Canada Brother International Corporation Canada Ltd Marketing Dept 1 rue Hotel de Ville Dollard des Ormeaux PQ Canada H9B 3H6 Internet addresses Brother Global Web Site http www brother com For Frequently Asked Questions FAQs Prod...

Page 166: ...ssories and supplies that are available for purchase Note In Canada only Visa and MasterCard are accepted 1 A4 or Letter size single sided pages 2 Approx cartridge yield is declared in accordance with ISO IEC 19752 3 1 page per job 4 Drum life is approximate and may vary by type of use In USA 1 877 552 MALL 1 877 552 6255 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER http www...

Page 167: ...ons 158 Folio 3 I Interface 153 L Labels 3 6 15 LED Light Emitting Diode 71 Linux 22 Lower tray 89 M Macintosh 22 Maintenance messages 93 Manual duplex printing 21 Media specifications 152 Memory 90 150 N Network connectivity 153 Network software 70 P Paper 2 155 loading 8 12 recommended 2 3 size 2 tray capacity 3 type 2 Paper jams 126 Plain paper 2 Print difficulties 137 Macintosh BR Script3 prin...

Page 168: ...tions 150 Status Monitor Macintosh 68 Windows 52 Supplies USA Canada 160 Symbol 156 T Thick paper 15 Toner cartridge 94 96 Troubleshooting 122 137 if you are having difficulty network 139 paper handling 138 printing 137 U Unprintable area 7 Utilities 158 W Watermark 31 35 Weights 150 ...

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