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Brother FAX-2950, Basic User'S Manual

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Brother FAX-2950 Basic User'S Manual Download Page 93

Troubleshooting 

85

B

b

Use both hands to slowly pull out the 
jammed paper.

 

Note

Pulling out the jammed paper downwards 
allows you to remove the paper more 
easily.

 

c

Make sure the paper is below the 
maximum paper mark (

b

 

b

 

b

) (1) of the 

paper tray. While pressing the green 
paper-guide release lever, slide the 
paper guides to fit the paper size. Make 
sure that the guides are firmly in the 
slots. (See 

Loading paper in the 

standard paper tray

 

uu

 page 10.)

 

d

Put the paper tray firmly back in the 
machine.

Paper is jammed at the back 
of the machine

B

If the LCD shows 

Jam Rear

, a paper jam 

occurred behind the back cover. Follow these 
steps:

a

Open the front cover, and then leave the 
machine turned on for 10 minutes for the 
internal fan to cool the extremely hot 
parts inside the machine.

 

1

Summary of Contents for FAX-2950

Page 1: ...Basic User s Guide FAX 2840 FAX 2950 MFC 7240 MFC 7290 Not all models are available in all countries Version 0 ARL ASA NZ ...

Page 2: ...ur model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2012 Brother Industries Ltd All rights reserved ...

Page 3: ... Follow the instructions for setting up your machine and installing the drivers and software for the operating system for FAX 2950 MFC 7240andMFC 7290 and connection type you are using Printed In the Box Basic User s Guide Learn the basic Fax Copy and Scan for FAX 2950 MFC 7240 and MFC 7290 operations and how to replace consumables See troubleshooting tips Printed In the Box Advanced User s Guide ...

Page 4: ...40 and MFC 7290 5 Control panel overview 6 Volume settings 9 Ring volume 9 Beeper volume 9 Speaker volume 9 2 Loading paper 10 Loading paper and print media 10 Loading paper in the standard paper tray 10 Loading paper in the manual feed slot 12 Unscannable and unprintable areas 16 Paper settings 17 Paper Type 17 Paper Size 17 Acceptable paper and other print media 17 Type and size of paper 18 Hand...

Page 5: ...a telephone call 32 Hold 32 Telephone line services 32 Do you have Voice Mail 32 Telephone Service for Australia 33 Distinctive Ring 33 Telephone Service for New Zealand 34 FaxAbility 34 Telephone Service for Some Countries 36 Distinctive Ringing For Singapore and Hong Kong 36 Connecting an external TAD 37 Connections 37 Recording an outgoing message OGM 37 Multi line connections PABX 38 External ...

Page 6: ...nting a document 46 11 How to scan to a computer For FAX 2950 MFC 7240 and MFC 7290 47 Before scanning 47 Scanning a document as a PDF file using ControlCenter4 Windows 47 How to change the SCAN key settings for PDF scanning 51 How to scan a document as a PDF file using the SCAN key 53 A Routine maintenance 54 Replacing the consumable items 54 Replacing the toner cartridge 55 Replacing the drum un...

Page 7: ... Dial Tone detection 100 Telephone line interference VoIP 100 Improving the print quality 101 Machine Information 110 Checking the Serial Number 110 Reset functions 110 How to reset the machine 111 C Menu and features 112 On screen programming 112 Menu table 112 How to access the menu mode 112 Menu table 113 Entering text 123 D Specifications 124 General 124 Document Size 125 Print media 125 Fax 1...

Page 8: ... 2 Security features Security 3 Sending a fax Additional sending options Additional sending operations Polling overview 4 Receiving a fax Remote Fax Options Additional receiving operations Polling overview 5 Dialling and storing numbers Telephone line services Additional dialling operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings A Rout...

Page 9: ... not avoided may result in damage to property or loss of product functionality Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to a possible electrical shock Fire Hazard icons alert you to the possibility of fire Hot Surface icons warn you not to touch machine parts that are hot Notes tell you how you should respond to a situation that may arise or g...

Page 10: ...Software User s Guide 1 that are on the CD ROM 1 FAX 2950 MFC 7240 and MFC 7290 Viewing Documentation For FAX 2840 1 a Turn on your computer Insert the CD ROM into your CD ROM drive For Windows users go to step c Note Windows users If the screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click index html b Macintosh users Double click the ...

Page 11: ...then choose User s Guides If you have not installed the software you can find the documentation on the CD ROM by following the instructions below a Turn on your computer Insert the CD ROM into your CD ROM drive Note If the Brother screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click start exe b If the model name screen appears click you...

Page 12: ...erPort 12SE How to Guides Windows The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help selection in the Nuance PaperPort 12SE application Presto PageManager User s Guide Macintosh Note Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh For FAX 2950 MFC 7240 and MFC 7290 uu page 5 for further instructions The complete Prest...

Page 13: ...ativecenter for FREE photo projects and printable downloads click Brother CreativeCenter To return to the main page click Back Or if you have finished click Exit Accessing Brother Support Macintosh For FAX 2950 MFC 7240 and MFC 7290 1 You can find all the contacts you will need such as Web support Brother Solutions Center on the CD ROM Double click the Brother Support icon The following screen wil...

Page 14: ...Chapter 1 6 Control panel overview 1 FAX 2840 1 FAX 2950 MFC 7240 and MFC 7290 have the same keys 1 1 2 3 7 8 9 1 2 3 7 8 9 ...

Page 15: ...General information 7 1 2 3 4 5 6 7 2 3 4 5 6 7 ...

Page 16: ...r making copies 7 Menu keys Clear Deletes entered data or lets you cancel the current setting Menu Lets you access the Menu to program your settings in the machine OK Lets you store your settings and confirm LCD messages on the machine Volume keys d or c Press to scroll backwards or forwards through menu selections Press to change the volume when in fax or standby mode a or b Press to scroll throu...

Page 17: ...me through the menu a Press Menu 1 3 1 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Beeper volume 1 When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu 1 3 2 b Press a or b to choose Off Low Med or High Press OK c Press Stop Exit Speaker vo...

Page 18: ... application software does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray 2 You can load up to 250 sheets Paper can be loaded up to the maximum paper mark b b b on the right hand side of the paper tray For the recommended paper to use see Paper capacity of the paper trays uu page 18 Printing on plain pa...

Page 19: ...button in the bottom of the paper tray and then pull out the back of the paper tray Legal or Folio size paper is not available in some regions c Fan the stack of paper well to avoid paper jams and misfeeds d Put paper in the tray and make sure The paper is below the maximum paper mark b b b 1 Overfilling the paper tray will cause paper jams The side to be printed on must be face down The paper gui...

Page 20: ...nd special print media one at a time into this slot Use the manual feed slot to print or copy on labels envelopes or thicker paper Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot Printing on plain paper thin paper or recycled paper from the manual feed slot 2 a Raise the ADF document output support flap 1 and unfold the support flap 2 to prev...

Page 21: ... paper touches the paper feed roller When you feel the machine pull in the paper let go Printing on thick paper bond paper labels and envelopes 2 When the back output tray is pulled down the machine has a straight paper path from the manual feed slot through to the back of the machine Use this paper feed and output method when you want to print on thick paper labels or envelopes Note Remove each p...

Page 22: ...en the back cover back output tray Note For envelopes only Pull down the two green levers one on the left hand side and one on the right hand side as shown in the following illustration b Open the manual feed slot cover ...

Page 23: ...paper let go Note Put the paper into the manual feed slot with the side to be printed face up Make sure that the print media is straight and in the correct position on the manual feed slot If it is not the paper may not be fed correctly resulting in a skewed printout or a paper jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam If you put any ...

Page 24: ...ze you are using Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Send Letter 3 mm 4 mm Legal 2 3 mm 4 mm A4 3 mm 1 mm Copy a single copy or a 1 in 1 copy Letter 3 mm 4 mm Legal 2 3 mm 4 mm A4 3 mm 3 mm Scan 1 Letter 3 mm 3 mm Legal 2 3 mm 3 mm A4 3 mm 3 mm Print 1 Letter 4 23 mm 6 35 mm Legal 2 4 23 mm 6 35 mm A4 4 23 mm 6 01 mm 1 For FAX 2950 MFC 7240 and MFC 7290 2 For Asia 1 3 2 4 ...

Page 25: ...t the document or an incoming fax on the page a Press Menu 1 2 2 b For Oceania Press a or b to choose A4 Letter Executive A5 A5 L A6 B5 or B6 Press OK For Asia Press a or b to choose A4 Letter Legal Executive A5 A5 L A6 B5 B6 or Folio Press OK c Press Stop Exit Acceptable paper and other print media 2 Print quality may vary according to the type of paper you are using You can use the following typ...

Page 26: ...l or Folio size paper are not available in some regions Trays Name Standard Paper Tray Tray1 Manual Feed Slot Manual Paper size Paper types No of sheets Standard Paper Tray For Oceania A4 Letter B5 Executive A5 A5 Long Edge A6 B6 For Asia A4 Letter Legal 2 Executive A5 A5 Long Edge A6 B5 B6 and Folio 1 2 Plain paper Thin paper and Recycled paper Up to 250 80 gsm Manual Feed Slot Width 76 2 to 216 ...

Page 27: ...per with a neutral Ph value and a moisture content of approx 5 This machine can use recycled paper that meets DIN 19309 specifications Basis weight 75 90 gsm Thickness 80 110 m Roughness Higher than 20 sec Stiffness 90 150 cm3 100 Grain direction Long grain Volume resistivity 10e9 10e11 ohm Surface resistivity 10e9 10e12 ohm cm Filler CaCO3 Neutral Ash content Below 23 wt Brightness Higher than 80...

Page 28: ...eit 200 degrees centigrade If you use bond paper paper that has a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 Important Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 A curl of 2 mm or greater...

Page 29: ...rge quantity of envelopes Types of envelopes to avoid 2 Important DO NOT use envelopes that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machin...

Page 30: ...t they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Do not feed a label sheet through the machine more than one time Types of labels to avoid 2 Do n...

Page 31: ...c with the ADF To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Note Make sure documents with correction fluid or written with ink are completely dry How to load documents 3 a Unfold the ADF document support 1 and the ADF document output support flap 2 b Fan the pages well c Stagger the pages of your document face down top edge first in the ADF unt...

Page 32: ...de Sending a fax Broadcast Delayed Fax Batch TX Real Time TX Polled TX Overseas Mode Fax Resolution Contrast Coverpg Setup Coverpage Note d Enter the fax number using the dial pad a One Touch key or press Address Book and enter the three digit Speed Dial number e Press Start The machine starts scanning and sending the document Note To cancel press Stop Exit Cancelling a fax in progress 4 Press Sto...

Page 33: ...ears on the report Off Prints a report if your fax is unsuccessful due to a transmission error Off is the default setting Off Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report a Press Menu 2 4 1 b Press a or b to choose On On Image Off or Off Image Press OK c Press Stop Exit Note If you choose On Image or Off Image...

Page 34: ...detailed information about the receive modes see Using receive modes uu page 27 To set the receive mode follow the instructions below a Press Menu 0 1 b Press a or b to choose the receive mode Press OK c Press Stop Exit The LCD will display the current receive mode Receiving a fax 5 Do you want to use the telephone features of your machine if available or an external telephone or external telephon...

Page 35: ...e 28 and F T Ring Time Fax Tel mode only uu page 28 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring 1 feature 1 Fax Ability in New Zealand To receive a fax in Manual mode lift the machine s handset or press Hook Hold When you hear fax tones short repeating beeps press Start to receive a fax You can also use the Fax Detect feature to receiv...

Page 36: ...ne you and your caller will hear the normal telephone ring sound The number of rings is set by the Ring Delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T ring it means that you have a voice caller on the line Because the ...

Page 37: ... uu page 39 If Fax Detect is Off 5 If you are at the machine and answer a fax call by lifting the machin s handset press Start to receive If you answered at an extension telephone press l51 l91 for New Zealand See Operation from external or extension telephones uu page 39 Note If this feature is set to On but your machine does not connect a fax call when you lift an extension telephone handset pre...

Page 38: ...e program on your computer If you have started the PC FAX Receive program press OK If you have not started the PC FAX Receive program see Software User s Guide PC FAX receiving d Press a or b to choose On or Off Backup Print Off Press OK e Press Stop Exit Important If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in ...

Page 39: ...tion vendor if you need more support a From your application select File and then Print The Print dialog box will be displayed The steps may vary depending on your application b Select the Brother PC FAX c Click Print The Brother PC FAX sending dialog will be displayed d Enter the recipient s fax number using your computer keyboard or by clicking the numeric keypad of the Brother PC FAX sending di...

Page 40: ...ll Waiting Call Waiting Caller ID RingMaster answering services alarm systems or other custom features on one telephone line may create problems with the operation of your machine Do you have Voice Mail 7 If you have Voice Mail on the telephone line that you will install your new Machine on there is a strong possibility that Voice Mail and the Machine will conflict with each other while receiving ...

Page 41: ...tive Ring is set to on How does your telephone company s Distinctive Ring service work 7 Using Distinctive Ring service of your telephone company is the most efficient way to receive both fax and telephone calls on the same line When the voice call comes in all phones extension and external and the fax machine will ring to alert you to pick it up If a fax call comes in the fax machine will answer ...

Page 42: ...have an additional number on one telephone line with its own distinctive ring pattern This way when you get an incoming call you can identify the number being called by its ring How Will the Fax Machine Treat All Other Numbers 7 FaxAbility mode ensures that the machine will answer calls to the FaxAbility secondary number When a call comes in to your main number all the telephones will ring You can...

Page 43: ... call yourself You can not change the receive mode to the other mode while the FaxAbility is set to on How to Turn FaxAbility OFF or ON 7 The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom To change the setting repeat Steps 1 3 Step 2 is where you can choose either On or Off Call Waiting beeps caused by incoming calls on your main number can affect fax tr...

Page 44: ...turn it back on When you get a new fax number make sure you reset this function The machine will answer only calls to the Distinctive Ringing number Set the Distinctive Ring to On 7 After you have set the Distinctive Ring feature to ON the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the ...

Page 45: ...ngs to activate it Note If you have problems receiving faxes reduce the ring delay setting on your external TAD to one or two rings Connections 7 The external TAD must be connected as shown in the illustration below Before you connect an external TAD remove the protective cap 2 from the EXT jack on the machine 1 TAD 2 Protective Cap a Set your external TAD to one or two rings The machine s Ring De...

Page 46: ...ect a fax machine to a PABX Private Automatic Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you Brother does not recommend the use of a PABX line PABX limitations in general can cause some functions of the fax machine not to work correctly External and extension telephones 7 Note You need to turn the Remote ...

Page 47: ...r if someone wants to send you a fax send the call back to the machine by pressing l51 l91 for New Zealand Using a non Brother cordless external handset 7 If your non Brother cordless telephone is connected to the telephone line cord see Connecting an external or extension telephone uu page 38 and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay...

Page 48: ...ceive Code and Remote Deactivation Code a Make sure you are in FAX mode b Press Menu 2 1 4 c Press a or b to choose On Press OK d If you do not want to change the Remote Activation Code press OK e If you do not want to change the Remote Deactivation Code press OK f Press Stop Exit Changing the Remote Codes 7 The preset Remote Activation Code is l51 l91 for New Zealand The preset Remote Deactivatio...

Page 49: ...call See Storing One Touch Dial numbers uu page 42 To dial One Touch numbers 12 to 22 hold down Shift and then press the One Touch key Speed Dialling 8 Press Address Book and enter the three digit Speed Dial number See Storing Speed Dial numbers uu page 43 Note If the LCD shows Register Now when you enter a One Touch or a Speed Dial number it means that a number is not stored there Dialling and st...

Page 50: ...ine is busy press Redial Pause and try it again You can call the last number dialled by pressing Redial Pause Redial Pause only works if you dialled from the control panel Storing numbers 8 You can set up your machine to do the following types of easy dialling One Touch Speed Dial and Groups for Broadcasting faxes When you dial a quick dial number the LCD shows the name if you stored it or the num...

Page 51: ...o store another Speed Dial number go to a Changing One Touch and Speed Dial numbers 8 If you try to change a One Touch or Speed Dial number the LCD will show the name or number already stored there If the One Touch or Speed Dial number you are trying to change has a scheduled job or has been set to a fax forwarding number the LCD will ask you if you want to change the name or number a Do one of th...

Page 52: ...Speed Dial Enter the Speed Dial number you want to delete then press OK b To delete the stored data press 2 005 MIKE 1 Change 2 Clear c Do one of the following To confirm the stored data will be deleted press 1 To exit without deleting the stored data press 2 Erase This Data 1 Yes 2 No d Press Stop Exit Tone or Pulse not available in New Zealand 8 If you have a Pulse dialling service but need to s...

Page 53: ... operation See Advanced User s Guide Mode Timer b Place the document face down in the ADF See Using the automatic document feeder ADF uu page 23 c Press Start Stop copying 9 To stop copying press Stop Exit Copy settings 9 Press COPY Options key to temporarily change a copy setting For details about changing the following copy settings and how to make two sided copies see Advanced User s Guide Copy...

Page 54: ... for details about the print settings a Install the Brother printer driver from the CD ROM See Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on your operating system d Choose the settings you want in the Properties dialog box Paper Size Orientation Copies Media Type Resoluti...

Page 55: ...ending on your model ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often Using ControlCenter4 eliminates the need to manually launch specific applications You can use ControlCenter4 on your computer a Load your document See How to load documents uu page 23 b Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XX...

Page 56: ...d Mode and then click OK d Make sure the machine you want to use is selected from the Model pull down list e Set the scanning configuration Click Configuration and then select Button settings Scan and File The configuration dialog box appears You can change the default settings ...

Page 57: ... 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the pull down list f Click OK g Click File The machine starts the scanning process The folder where the scanned data is saved will open automatically 1 2 4 5 3 ...

Page 58: ...Chapter 11 50 ...

Page 59: ... s SCAN key settings using ControlCenter4 Windows a Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model pull down list c Click the Device Settings tab d Click Device Scan Settings ...

Page 60: ...2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the pull down list f Click OK 1 2 4 5 3 ...

Page 61: ... a Load your document See How to load documents uu page 23 b Press SCAN c Press a or b to choose Scan to PC Press OK d Press a or b to choose File Press OK e Press Start The machine starts the scanning process Note The following scan modes are available Scan to Image Scan to PC OCR Scan to PC E mail Scan to PC File Scan to PC ...

Page 62: ...nt accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life of the toner cartridge is based on ISO IEC 19752 Frequency of replacement will vary depending on the complexity of printed pages percentage of coverage and type of media used Availabili...

Page 63: ...d that you clean the machine when you replace the toner cartridge See Cleaning the machine uu page 65 If you change the print density setting for lighter or darker printing the amount of toner used will change Wait to unpack the toner cartridge until immediately before you put it into the machine Toner Low A Toner Low If the LCD shows Toner Low buy a new toner cartridge and have it ready before yo...

Page 64: ...ARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine c Take out the drum unit and toner cartridge assembly Important We recommend that you place the drum unit and or the toner cartridge on a clean flat level stable surface with a sheet of disposable paper...

Page 65: ...tridge and drum unit assembly into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire Instead use only a dry lint free cloth See Product Safety Guide General precautions Be careful not to inhale toner Important To avoid pr...

Page 66: ...unpacked for a long time the toner life will be shortened If an unpacked drum unit is put in direct sunlight or room light the unit may be damaged Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges Brother cannot guarantee this optimum performance if toner or toner cartridge...

Page 67: ...degradation to the print quality DO NOT touch the shaded parts shown in the illustration g Put the new toner cartridge firmly into the drum unit until you hear it lock into place If you put it in correctly the green lock lever will lift automatically Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit ...

Page 68: ...n print approximately 12 000 A4 or Letter size single sided pages Important For best performance use only a genuine Brother Original drum unit and genuine Brother Original toner units Printing with a third party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage may not apply to problems caused by the use of a third p...

Page 69: ... cold water Every time you replace the drum unit clean the inside of the machine See Cleaning the machine uu page 65 Unpack the drum unit just before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit a Open the front cover and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b After th...

Page 70: ...ter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration d Push down the green lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge or a toner cartridge and d...

Page 71: ... problems DO NOT touch the shaded parts shown in the illustrations Note Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit Go to http www brother com original index html for instructions on how to return your used consumable items to the Brother recycling program If you choose not to return your used items please discard the used consumable a...

Page 72: ... the toner cartridge correctly or it may separate from the drum unit g Put the new drum unit and toner cartridge assembly in the machine Resetting the drum counter A When you replace the drum unit with a new one you need to reset the drum counter by completing the following steps a Press Clear To confirm you are installing a new drum unit press 1 b When the LCD shows Accepted close the front cover...

Page 73: ... cause a fire Instead use only a dry lint free cloth See Product Safety Guide General precautions Be careful not to inhale toner Important Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine Cleaning the outside of the machine A a Turn off the machine Unplug the telephone line cord first disconnect all cables and then unplug the p...

Page 74: ... you from losing any important messages see Transferring your faxes or Fax Journal report uu page 83 b Lift the control panel cover 1 Carefully remove dirt from the glass strip 2 and the white bar 3 above it with a soft lint free cloth moistened with water c Close the control panel cover Note In addition to cleaning the glass strip with a soft lint free cloth moistened with water run your finger t...

Page 75: ...rol panel cover Cleaning the corona wire A If you have print quality problems clean the corona wire as follows a Open the front cover and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b After the machine has cooled down turn off the machine s power switch Note For FAX 2840 and MFC 7240 To prevent you from losing any importan...

Page 76: ...h it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration d Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to...

Page 77: ... the drum unit A If you have print quality problems the drum may have foreign material such as glue from a label stuck on the drum surface Follow the steps below to solve the problem a Prepare a few sheets of A4 or Letter size paper b Make sure the machine is in Ready mode c Open the back cover face up output tray d Open the manual feed slot cover e Press Clear and Menu at the same time The Drum C...

Page 78: ...Letter size the machine will stop the Drum Cleaning process and eject the paper Make sure that the paper is straight and in the correct position in the manual feed slot If it is not it may not be fed correctly resulting in a paper jam DO NOT close the back cover face up output tray during the Drum Cleaning process The machine will stop the Drum Cleaning process and it may cause a paper jam h When ...

Page 79: ...to cool down before you touch the internal parts of the machine c Slowly take out the drum unit and toner cartridge assembly Important We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands...

Page 80: ... take the toner cartridge out of the drum unit Important To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations e Put the print sample in front of the drum unit and find the exact position of the poor print ...

Page 81: ...the print sample wipe the surface of the drum roller with a dry cotton swab until the dust or glue on the surface comes off Important DO NOT clean the surface of the photosensitive drum with a sharp object h Put the toner cartridge back into the drum unit until it locks into place If you put the cartridge in correctly the green lock lever will lift automatically 1 ...

Page 82: ...ws a Turn off the machine Unplug the power cord from the electrical socket Note For FAX 2840 and MFC 7240 To prevent you from losing any important messages see Transferring your faxes or Fax Journal report uu page 83 b Pull the paper tray completely out of the machine c Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad 1 on the paper tray to remove dust 1...

Page 83: ...ocket Turn on the machine Checking the machine A Checking the Page Counters A You can see the machine s Page Counters for copies printed pages reports lists and faxes or a summary total a Press Menu 5 2 b Press a or b to see Total Fax List Copy or Print c Press Stop Exit Checking the remaining life of parts A You can see the machine s parts life on the LCD a Press Menu 5 3 b Press Stop Exit 1 ...

Page 84: ...ifficulties uu page 99 All of the protective parts have been removed Paper is inserted correctly in the paper tray For FAX 2950 MFC 7240 and MFC 7290 The interface cables are securely connected to the machine and the computer LCD Messages See Error and maintenance messages uu page 78 If you did not solve your problem with the above checks identify your problem and then go to the page suggested bel...

Page 85: ...problems For FAX 2950 MFC 7240 and MFC 7290 Scanning difficulties For FAX 2950 MFC 7240 and MFC 7290 uu page 98 Software problems For FAX 2950 MFC 7240 and MFC 7290 Software difficulties For FAX 2950 MFC 7240 and MFC 7290 uu page 98 ...

Page 86: ...x machine s polling setup Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD shows Cooling Down and Wait for a while Make sure that you can hear the fan in the machine spinning and that the exhaust outl...

Page 87: ...cept New Zealand The machine is set to Distinctive Ring mode You can not change the Receive Mode from Manual to another mode Set Distinctive Ring to Off For Australia see Telephone Service for Australia uu page 33 For Other countries see Distinctive Ringing For Singapore and Hong Kong uu page 36 EL Error The machine has a mechanical problem Open the front cover and close it again Faxability On for...

Page 88: ...ne See Paper is jammed at the back of the machine uu page 85 Jam Tray The paper is jammed in the paper tray of the machine See Paper is jammed in the standard paper tray uu page 84 Manual Feed Manual was selected as the paper source when there was no paper in the manual feed slot Place a sheet of paper in the manual feed slot See Loading paper in the manual feed slot uu page 12 No Paper The machin...

Page 89: ...above explanation Print Unable XX XX Error Code The machine has a mechanical problem Do one of the following For FAX 2840 and MFC 7240 See Transferring your faxes or Fax Journal report uu page 83 before disconnecting the machine so you will not lose any important messages Then turn the power switch off wait a few seconds and then turn it on again Leave the machine for 15 minutes with the power on ...

Page 90: ...ages Then turn the power switch off wait a few seconds and then turn it on again Leave the machine for 15 minutes with the power on For FAX 2950 and MFC 7290 Turn the power switch off wait a few seconds and then turn it on again Leave the machine for 15 minutes with the power on If the problem continues call Brother Customer Service or your local Brother dealer Size mismatch The paper in the tray ...

Page 91: ...enu 9 0 1 b Do one of the following If the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded Press Start Transferring faxes to your PC For FAX 2950 MFC 7240 and MFC 7290 B You can transfer the faxes from your machine s memory to your PC a Make sure that you have installed MFL Pro Suite on your PC and then turn on...

Page 92: ...ol panel cover d Press Stop Exit Paper Jams B Always remove all paper from the paper tray and straighten the stack when you add new paper This helps prevent multiple sheets of paper from feeding through the machine at the same time and prevents paper jams Paper is jammed in the standard paper tray B If the LCD shows Jam Tray follow these steps a Pull the paper tray completely out of the machine ...

Page 93: ... lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots See Loading paper in the standard paper tray uu page 10 d Put the paper tray firmly back in the machine Paper is jammed at the back of the machine B If the LCD shows Jam Rear a paper jam occurred behind the back cover Follow these steps a Open the front cover and then leave the machine turned on f...

Page 94: ...RNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine c Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from i...

Page 95: ...ntally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration d Open the back cover face up output tray e Pull down the tabs at the left and right hand sides to open the fuser cover 1 1 ...

Page 96: ... automatically press Start Paper is jammed inside the machine B If the LCD shows Jam Inside follow these steps a Open the front cover and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b After the machine has cooled down turn off the machine s power switch Note For FAX 2840 and MFC 7240 To prevent you from losing any importan...

Page 97: ...dge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine Important We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on...

Page 98: ...electrodes shown in the illustration d Push down the green lock lever and take the toner cartridge out of the drum unit Clear the jammed paper if there is any inside the drum unit Important To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations ...

Page 99: ...he green lock lever will lift automatically f If you could not pull the jammed paper out of the inside of the machine take the paper tray completely out of the machine g Pull the jammed paper out of the paper tray opening Note Pulling the jammed paper downward allows you to remove the paper easier h Put the paper tray back in the machine ...

Page 100: ...92 i Put the drum unit and toner cartridge assembly back in the machine j Close the front cover of the machine If the machine does not start printing automatically press Start ...

Page 101: ...sk the other party to send the fax again Poor print quality See Improving the print quality uu page 101 Vertical black lines when receiving The corona wire for printing may be dirty Clean the corona wire on the drum unit See Cleaning the corona wire uu page 67 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from anothe...

Page 102: ...voice callers will be able to leave a message on your answering machine If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a fast double ring to alert you to answer voice calls If you do not want your Brother machin...

Page 103: ...VoIP uu page 100 Sending faxes Difficulties Suggestions Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner glass uu page 66 Transmission Verification Report says RESULT ERROR There is probably temporary noise or static on the line Try sending the fax aga...

Page 104: ... or receiving a fax the signal can temporarily interrupt or disrupt the fax Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom features...

Page 105: ...unexpectedly or it prints garbage Press Stop Exit to cancel print jobs Check the settings in your application to make sure it is set up to work with your machine Pull out the paper tray and wait until the machine stops printing Then turn off the machine s power switch and disconnect from the power for several minutes The faxes stored in the machine memory will be deleted See Transferring your faxe...

Page 106: ...the software Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the same The machine does not print from Adobe Illustrator Try to reduce the print resolution See Software User s Guide Basic tab Paper handling difficulties Difficulties Suggestions The machine does not feed paper The LCD shows No Paper or a Paper Jam message If...

Page 107: ...d MFC 7290 Printouts are too light If this problem occurs when making copies or printing received faxes set Toner Save to Off in the machine menu settings See Advanced User s Guide Toner Save For FAX 2950 MFC 7240 and MFC 7290 Uncheck Toner Save Mode in the Advanced tab in the printer driver See Software User s Guide Advanced tab Adjust the Print Density by pressing Menu 2 1 6 for FAX 2950 and MFC...

Page 108: ...erference on the telephone line we recommend that you adjust the equalization for compatibility to reduce the modem speed for fax operations a Press Menu 2 0 1 b Press a or b to choose Basic for VoIP Normal or High FAX 2840 FAX 2950 and MFC 7290 Basic for VoIP cuts the modem speed to 9600 bps When you change the Compatibility to Basic for VoIP the ECM feature is only available for fax sending For ...

Page 109: ... times to spread the toner evenly inside the cartridge Check if the Replace Toner Setting is set to Continue Continue mode by pressing Menu 1 7 See Advanced User s Guide Toner settings Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault See Product Safety Guide Choose a safe location for your product If the whole page is too light Tone...

Page 110: ...er print media uu page 17 and Software User s Guide Basic Tab For FAX 2950 MFC 7240 and MFC 7290 Choose Reduce Ghosting mode in the printer driver See Software User s Guide Ghost Reduction Setting Put in a new toner cartridge See Replacing the toner cartridge uu page 55 Clean the drum surface See Cleaning the drum unit uu page 69 Put in a new drum unit See Replacing the drum unit uu page 60 The fu...

Page 111: ...um unit uu page 60 The fuser unit may be contaminated Call Brother Customer Service or your local Brother dealer White lines across the page Make sure that you use paper that meets our specifications A rough surfaced paper or thick print media can cause problems Make sure that you choose the appropriate media type in the printer driver for FAX 2950 MFC 7240 and MFC 7290 or in the machine s Paper T...

Page 112: ...rum unit uu page 69 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit uu page 60 Black toner marks across the page If you use label sheets for laser printers the glue from the sheets may sometimes stick to the surface of the drum roller Clean the drum unit See Cleaning the drum unit uu page 69 Make sure that you use paper that meets our specifications See Acceptable p...

Page 113: ...may be damaged Put in a new toner cartridge See Replacing the toner cartridge uu page 55 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit uu page 60 The print is skewed on the page Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack Set the paper guides correctl...

Page 114: ...ine to eject printed pages onto the face up output tray For FAX 2950 MFC 7240 and MFC 7290 Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Software User s Guide Other Print Options for Windows or Print Settings for Macintosh Wrinkles or creases Make sure that the paper is loaded correctly See Loading paper uu page 10 Check the paper type and qualit...

Page 115: ...o green envelope levers inside the back cover are pulled down when you are printing on envelopes Note When you have finished printing open the back cover and reset the two green levers back to their original position Examples of poor print quality Recommendation ...

Page 116: ...r Print Options for Windows or Print Settings for Macintosh If this selection does not provide enough improvement select Thicker Paper in Media Type settings Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz A...

Page 117: ... s Guide Other Print Options for Windows or Print Settings for Macintosh Turn the paper over in the paper tray and print again Excluding letterhead paper If the problems remains switch the Anti Curl Levers as follows a Open the back cover b Lift the levers 1 and slide the two grey levers 2 in the direction of the arrow Examples of poor print quality Recommendation 1 2 2 1 2 ...

Page 118: ...etup Groups Programmed fax jobs in the memory Polled TX Delayed Fax Station ID name and numbers Coverpage Note comments Remote Fax Options Remote Access Code Fax Storage Fax Forwarding and PC FAX 1 Report settings Transmission Verification Report Tel Index List Fax Journal Setting Lock password 1 For FAX 2950 MFC 7240 and MFC 7290 2 All Settings You can reset all the machine s settings back to the...

Page 119: ...ll Settings Press OK d Do one of the following To reset the settings press 1 and go to step e To exit without making changes press 2 and go to step f e You will be asked to confirm you want to reboot the machine Do one of the following To reboot the machine press 1 The machine will begin the reset To exit without rebooting the machine press 2 Go to step f f Press Stop Exit ...

Page 120: ...enu 1 3 2 b Press a or b to choose Low c Press OK d Press Stop Exit How to access the menu mode C a Press Menu b Choose an option Press 1 for General Setup menu Press 2 for Fax menu Press 3 for Copy menu Press 4 for Print Reports menu Press 5 for Machine Info menu Press 9 for Service menu 1 Press 0 for Initial Setup menu 1 This will appear only when the LCD shows an error message You can also scro...

Page 121: ... Sec 30 Secs 1 Min 2 Mins 5 Mins Off Sets the time to return to Fax mode See 2 Paper 1 Paper Type Thin Plain Thick Thicker Recycled Paper Label Sets the type of paper in the paper tray 17 2 Paper Size A4 Letter Letter for Philippines Legal for Asia Executive A5 A5 L A6 B5 B6 Folio for Asia Sets the size of the paper in the paper tray 17 See Advanced User s Guide The default settings are shown in B...

Page 122: ... nnnon nnonn nonnn onnnn Adjusts the contrast of the LCD 6 Security 1 TX Lock FAX 2840 and MFC 7240 Prohibits most operations except receiving faxes 1 Mem Security FAX 2950 and MFC 7290 Prohibits most operations except receiving faxes into the memory 2 Setting Lock Stops unauthorized users from changing the machine s current settings 7 Replace Toner Continue Stop Sets the machine to continueprinti...

Page 123: ...messages without pressing Start 29 4 Remote Codes On l51 51 Off l91 91 for New Zealand Allows you to answer all calls at extension telephones and use codes to turn the machine on or off You can personalize these codes 39 5 Auto Reduction On Off Cuts the size of incoming faxes See 6 Memory Receive FAX 2840 and MFC 7240 On Off Automatically stores any incoming faxes in its memory if it runs out of p...

Page 124: ...hoto Sets the default resolution for outgoing faxes 3 Delayed Fax Set Time 00 00 Sets the time of day in 24 hour format that the delayed faxes will be sent 4 Batch TX On Off Combines delayed faxes going to the same fax number at the same time of day into one transmission 5 Real Time TX Next Fax On Next Fax Off On Off Sends a fax without using the memory 6 Polled TX Standard Secure Sets up your mac...

Page 125: ...l Stores up to 200 Speed Dial numbers so you can dial by pressing only a few keys and Start 41 3 Setup Groups Sets up to 8 Group numbers for Broadcasting See 4 Report Setting 1 Transmission On On Image Off Off Image Turns the Transmission Verification Report On or Off 25 2 Journal Period Every 50 Faxes Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Off Sets the interval for ...

Page 126: ...or Remote Retrieval 3 Print Document Prints incoming faxes stored in the memory 6 Dial Restrict 1 Dial Pad Enter twice On Off You can set the machine to restrict dialling when using the dial pad 2 One Touch Dial Enter twice On Off You can set the machine to restrict the dialling of One Touch numbers 3 Speed Dial Enter twice On Off You can set the machine to restrict the dialling of Speed Dial numb...

Page 127: ...and On Off Use with telephone company distinctive ringing service allows you to have a voice number and fax number on the one telephone line 33 36 2 Faxability For New Zealand only On Off If you have FaxAbility from Telecom you can use this function to store the ringing pattern of your fax number And if you set in to ON you should use the registered number only 34 3 Caller ID Display Print Report ...

Page 128: ...l 1 Level 2 Level 3 Options Descriptions Page 4 Print Reports 1 XMIT Verify 1 View on LCD You can view the Transmission Verification Report for your last 200 outgoing faxes and print the last report See 2 Print Report 2 Tel Index List 1 Numeric Lists names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order 2 Alphabetic 3 Fax Journal Lists information about...

Page 129: ... Page 0 Initial Setup 1 Receive Mode Fax Only Fax Tel External TAD Manual You can choose the receive mode that best suits your needs 26 2 Date Time 1 Date Time Puts the date and time on the LCD and in headings of faxes you send See 2 Daylight Save On Off Changes for Daylight Savings Time manually See 3 Station ID Fax Tel Name Sets your name and fax number to appear on each page you fax See 4 Tone ...

Page 130: ... See 6 Reset for New Zealand 7 Reset 1 Address Fax 1 Reset 2 Exit Restores all stored phone numbers and fax settings 110 2 All Settings 1 Reset 2 Exit Restores all the machine s settings to factory default 110 Level 1 Level 2 Level 3 Options Descriptions Page See Advanced User s Guide See Quick Setup Guide The default settings are shown in Bold with an asterisk ...

Page 131: ...ing corrections If you entered a character incorrectly and want to change it press d or c to move the cursor to the incorrect character and then press Clear Repeating letters To enter a letter on the same key as the previous letter press c to move the cursor right before pressing the key again Special characters and symbols Press l or 0 then press d or c to move the cursor to the symbol or charact...

Page 132: ...16 characters 2 lines Power Source 220 240 V AC 50 60Hz Power Consumption 1 Average Peak Approx 1080 W at 25 C Copying 2 Approx 420 W at 25 C Ready Approx 55 W at 25 C Deep Sleep Approx 1 5 W Dimensions Weights with consumables 9 0 kg Noise level Sound power Operating Printing LWAd 6 18 B A Standby LWAd 4 25 B A Sound pressure Operating Printing LPAm 53 dB A Standby LPAm 30 dB A Temperature Operat...

Page 133: ...Paper Type Plain paper Thin paper or Recycled paper Paper Size Letter A4 B5 ISO JIS A5 A5 Long Edge B6 ISO A6 Executive Legal 1 or Folio 1 for Asia Paper Weight 60 to 105 gsm Maximum Paper Tray Capacity Up to 250 sheets of 80 gsm Plain paper Manual FeedSlot Manual Paper Type Envelope Labels 2 Thin paper Thick paper Recycled paper Bond paper or Plain paper Paper Size Width 76 2 to 216 mm Length 116...

Page 134: ...TU T Super Group 3 Modem Speed 33 600 bps with Automatic Fallback 14 400 bps with Automatic Fallback 33 600 bps with Automatic Fallback Scanning Width Max 208 mm Printing Width Max 208 mm Greyscale 8 bit 256 levels Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine 7 7 line mm Photo 7 7 line mm Superfine 15 4 line mm One Touch Dial 22 11 2 Speed Dial 200 stations Groups Up to 8 Bro...

Page 135: ...o 400 in increments of 1 Resolution Up to 300 600 dpi First Copy Out Time Less than 12 seconds from the Ready mode and standard tray Less than 11 seconds from the Ready mode and standard tray Less than 12 seconds from the Ready mode and standard tray Less than 11 seconds from the Ready mode and standard tray Model FAX 2950 MFC 7240 MFC 7290 Color Monochrome Monochrome TWAIN Compliant Yes Windows X...

Page 136: ... MFC 7240 MFC 7290 Resolution HQ1200 2400 600 dpi quality 600 dpi 600 dpi Print Speed Up to 24 pages minute A4 size 1 Up to 20 pages minute A4 size 1 Up to 24 pages minute A4 size 1 First Print Out Time Less than 8 5 seconds from Ready mode and standard tray Less than 10 0 seconds from Ready mode and standard tray Less than 8 5 seconds from Ready mode and standard tray Model FAX 2840 Resolution HQ...

Page 137: ...y may not cover any damage arising from the use of non genuine Brother consumables Model FAX 2840 FAX 2950 MFC 7240 MFC 7290 Order No Toner Cartridge Inbox Approx 700 pages A4 1 For Oceania Approx 1 200 pages A4 1 For Asia Approx 700 pages A4 1 Approx 1 200 pages A4 1 Standard Approx 1 200 pages A4 1 TN 2230 For Oceania TN 2260 For Asia High Yield Approx 2 600 pages A4 1 TN 2250 For Oceania TN 228...

Page 138: ...quivalent 128 MB 256 MB 150 MB 500 MB Printing PC Fax 3 Scanning USB Windows XP Professio nal x64 Edition 1 4 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 1 4 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB 500 MB 1 2 GB Windows 7 1 4 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 1 GB 32 bit 2 GB 64 bit 1 GB 32 bit 2 GB ...

Page 139: ... ports are not supported 3 PC Fax supports black and white only 4 Nuance PaperPort 12SE supports Microsoft SP3 or higher for Windows XP and SP2 or higher for Windows Vista and Windows 7 For the latest driver updates visit us at http solutions brother com All trademarks brand and product names are the property of their respective companies ...

Page 140: ...cleaning 67 69 replacing 60 E Envelopes 13 18 21 Equalization 100 Error messages on LCD 78 Comm Error 78 Drum Error 60 Drum Stop 61 Init Unable XX 80 No Paper 80 Out of Memory 81 Print Unable XX 81 Replace Drum 60 Replace Toner 55 Scan Unable XX 82 Toner Ended 55 Toner Low 55 Extension telephone using 39 External telephone connecting 38 F Fax codes changing 40 fax receive code 39 telephone answer ...

Page 141: ...lling 41 receive 27 Menu Table 113 Mode entering copy 45 fax 24 Multi line connections PBX 38 O One touch changing 43 setting up 42 using 41 Out of Memory message 81 P Paper 17 how to load 10 in manual feed slot 12 in paper tray 10 recommended 19 size 18 tray capacity 18 type 18 Print difficulties 93 97 quality 99 specifications 128 Print quality 101 Programming your machine 112 Q Quality printing...

Page 142: ...lephone answering device external 27 connecting 37 recording OGM 37 Telephone line connections 37 difficulties 93 interference 100 multi line PBX 38 Text entering 123 Toner cartridge replacing 55 Troubleshooting 76 document jam 84 error messages on LCD 78 if you are having difficulty copy quality 96 incoming calls 96 paper handling 98 print quality 99 printing 93 97 receiving faxes 94 scanning 98 ...

Page 143: ...or FAQs Troubleshooting Drivers Software or contact the Product Support Centre for any technical or customer care support enquiry Our Technical Support Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www brother co n...

Page 144: ...These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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