1
For Windows Server
®
2012:
Hardware and Sound
Copying difficulties
Difficulties
Suggestions
Cannot make a copy.
Make sure you pressed Copy and the machine is in Copy
mode.
Contact your administrator to check your Secure Function
Lock Settings.
Vertical black line appears in copies.
Black vertical lines on copies are typically caused by dirt
or correction fluid on the glass strip, or the corona wire is
dirty. Clean the glass strip and scanner glass and the
white bar and white plastic above them.
Copies are blank.
Make sure you are loading the document correctly.
Scanning difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear when starting to scan.
(Windows
®
)
Make sure the Brother TWAIN or WIA driver is selected
as the primary source in your scanning application. For
example, in Nuance
™
PaperPort
™
14SE, click
Desktop
>
Scan Settings
>
Select
to choose the Brother
TWAIN/WIA driver.
TWAIN or ICA errors appear when starting to scan.
(Macintosh)
Make sure the Brother TWAIN driver is selected as the
primary source. In PageManager, click
File
>
Import
from Scanner
and choose the Brother TWAIN driver.
You can also scan documents using the ICA Scanner
Driver.
OCR does not work.
Try increasing the scanning resolution.
•
(Macintosh users)
Make sure you downloaded and installed Presto!
PageManager from
http://nj.newsoft.com.tw/download/
brother/PM9SEInstaller_BR_multilang2.dmg
Cannot scan.
Contact your administrator to check your Secure Function
Lock Settings.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
(Windows
®
)
Run the install program again. This program will repair
and reinstall the software.
Related Information
•
•
554
Summary of Contents for DCP-L5500D
Page 16: ...Related Information Introduction to Your Brother Machine 9 ...
Page 22: ...6 Press Med 7 Press Related Information Introduction to Your Brother Machine 15 ...
Page 24: ...Related Information Introduction to Your Brother Machine 17 ...
Page 59: ...Related Information Print from Your Computer Windows Print Settings Windows 52 ...
Page 70: ... Create or Delete Your Print Profile Windows Print Settings Windows 63 ...
Page 88: ... Printing Problems 81 ...
Page 188: ...Related Information Scan Using Windows Photo Gallery or Windows Fax and Scan 181 ...
Page 204: ... TWAIN Driver Settings Macintosh 197 ...
Page 290: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 283 ...
Page 310: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 303 ...
Page 349: ... Configure Your Wi Fi Direct Network Manually 342 ...
Page 358: ...351 ...
Page 398: ...Home Security Security Lock the Machine Settings Network Security Features 391 ...
Page 469: ...Related Information Configure an IPsec Template Using Web Based Management 462 ...
Page 477: ...470 ...
Page 508: ...Related Information ControlCenter4 Windows 501 ...
Page 531: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 524 ...
Page 538: ...Related Information Paper Jams 531 ...
Page 575: ... Clean the Corona Wire Clean the Drum Unit Clean the Paper Pick up Rollers 568 ...
Page 584: ...Related Information Clean the Machine Printing Problems 577 ...
Page 685: ...X Xmit Report Transmission Verification Report Home Glossary 678 ...