> Printing Problems
Printing Problems
Difficulties
Suggestions
No printout
Check that the correct printer driver has been installed
and selected.
Check to see if the Status Monitor or the machine's
control panel displays an error status.
Check that the machine is online:
•
Windows
®
7 and Windows Server
®
2008 R2
Click
/
Start
>
Devices and Printers
. Right-click
Brother XXX-XXXX
and click
See what's printing
.
Click
Printer
in the menu bar. Make sure
Use Printer
Offline
is not selected.
•
Windows Vista
®
and Windows Server
®
2008
Click
/
Start
>
Control Panel
>
Hardware and
Sound
>
Printers
. Right-click
Brother XXX-XXXX
.
Make sure
Use Printer Online
is not listed. If it is
listed, click this option to set the driver Online.
•
Windows
®
XP and Windows Server
®
2003
Click the
Start
>
Printers and Faxes
. Right-click
Brother XXX-XXXX
. Make sure
Use Printer Online
is
not listed. If it is listed, click this option to set the driver
Online.
•
Windows
®
8 and Windows Server
®
2012
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click
Settings
>
Control Panel
. In the
Hardware and Sound
group,
click
View devices and printers
. Right-click the
Brother XXX-XXXX
. Click
See what's printing
. If
printer driver options appear, select your printer driver.
Click
Printer
in the menu bar and make sure that
Use
Printer Offline
is not selected.
•
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View devices and printers
.
Right-click the
Brother XXX-XXXX
. Click
See what’s
printing
. If printer driver options appear, select your
printer driver. Click
Printer
in the menu bar and make
sure
Use Printer Offline
is not selected.
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press
on the
control panel, and then send the print data again.
The machine is not printing or has stopped printing.
Press
.
The machine will cancel the print job and clear it from the
machine's memory. The printout may be incomplete.
Send the print data again.
The machine prints unexpectedly or it prints garbage.
The headers or footers appear when the document
displays on the screen but they do not show up when it is
printed.
There is an unprintable area on the top and bottom of the
page. Adjust the top and bottom margins in your
document to allow for this.
Press
.
532
Summary of Contents for DCP-L5500D
Page 16: ...Related Information Introduction to Your Brother Machine 9 ...
Page 22: ...6 Press Med 7 Press Related Information Introduction to Your Brother Machine 15 ...
Page 24: ...Related Information Introduction to Your Brother Machine 17 ...
Page 59: ...Related Information Print from Your Computer Windows Print Settings Windows 52 ...
Page 70: ... Create or Delete Your Print Profile Windows Print Settings Windows 63 ...
Page 88: ... Printing Problems 81 ...
Page 188: ...Related Information Scan Using Windows Photo Gallery or Windows Fax and Scan 181 ...
Page 204: ... TWAIN Driver Settings Macintosh 197 ...
Page 290: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 283 ...
Page 310: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 303 ...
Page 349: ... Configure Your Wi Fi Direct Network Manually 342 ...
Page 358: ...351 ...
Page 398: ...Home Security Security Lock the Machine Settings Network Security Features 391 ...
Page 469: ...Related Information Configure an IPsec Template Using Web Based Management 462 ...
Page 477: ...470 ...
Page 508: ...Related Information ControlCenter4 Windows 501 ...
Page 531: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 524 ...
Page 538: ...Related Information Paper Jams 531 ...
Page 575: ... Clean the Corona Wire Clean the Drum Unit Clean the Paper Pick up Rollers 568 ...
Page 584: ...Related Information Clean the Machine Printing Problems 577 ...
Page 685: ...X Xmit Report Transmission Verification Report Home Glossary 678 ...