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Troubleshooting
49
B
Error animations display
B
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing
t
to see the next step and
s
to go
back a step.
Document jam (DCP-J725DW)
B
Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a
Take out any paper from the ADF that is
not jammed.
b
Open the ADF cover.
c
Remove the jammed document by
pulling it upward.
d
Close the ADF cover.
e
Press
Stop/Exit
.
IMPORTANT
To avoid document jams close the ADF
cover correctly by pushing it gently in the
middle.
Document is jammed inside the ADF
unit
B
a
Take out any paper from the ADF that is
not jammed.
b
Lift the document cover.
c
Pull the jammed document out to the
left.
d
Close the document cover.
e
Press
Stop/Exit
.