Brother DCP-J172W User Manual Download Page 56

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Error animations

Error animations display step-by-step
instructions when paper gets jammed in your
machine. You can read the steps at your own
pace by pressing

to see the next step and

to go back a step.

Printer jam or paper jam

Locate and remove the jammed paper by
following these steps.

Unplug the machine from the electrical
socket.

Pull the paper tray (1) completely out of
the machine.

Pull the two green levers inside the
machine towards you to remove the
jammed paper.

Place both hands under the plastic tabs
on both sides of the machine to lift the
scanner cover into the open position.

Pull the jammed paper (1) out of the
machine.

Summary of Contents for DCP-J172W

Page 1: ...Basic User s Guide DCP J172W Version 0 ARL NZ ...

Page 2: ...ber 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2013 Brother Industries Ltd All rights reserved ...

Page 3: ...er machine to a computer You can also find useful information about using the Brother ControlCenter utility using your machine in a network environment and frequently used terms HTML file CD ROM Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to Internet serv...

Page 4: ...iew 6 1 8 44 9 mm Touchscreen LCD 8 Basic Operations 8 Shortcut Settings 9 Adding Shortcuts 9 Changing Shortcuts 10 Deleting Shortcuts 11 Using Shortcuts 11 Volume Settings 11 Beep Volume 11 Touchscreen LCD 12 Setting the backlight brightness 12 2 Loading paper 13 Loading paper and other print media 13 Loading envelopes 15 Unprintable area 17 Paper settings 18 Paper Type 18 Paper Size 18 Acceptabl...

Page 5: ...nd checking the machine 37 Cleaning the scanner glass 37 Cleaning the print head 37 Checking the print quality 38 Checking the print alignment 39 Setting the date and time 40 B Troubleshooting 41 Identifying your problem 41 Error and maintenance messages 42 Error animations 48 Printer jam or paper jam 48 If you are having difficulty with your machine 55 Machine Information 61 Checking the serial n...

Page 6: ...iv D Specifications 75 General 75 Print media 77 Copy 78 Scanner 79 Printer 80 Interfaces 81 Network 82 Computer requirements 83 Consumable items 84 E Index 85 ...

Page 7: ...nd operations You can view the Advanced User s Guide on the CD ROM 1 General setup Memory Storage Sleep Mode Auto Power Off Touchscreen LCD 2 Printing reports Reports 3 Making copies Copy options A Routine maintenance Cleaning and checking the machine Packing and shipping the machine B Glossary C Index ...

Page 8: ...vi ...

Page 9: ... in the Courier New font identifies messages on the Touchscreen of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not...

Page 10: ...nced Copy Printer Scanner and Network features When you are ready to learn detailed information about these operations you can read the Advanced User s Guide and Software and Network User s Guide in HTML format that are on the CD ROM Viewing User s Guides 1 Windows 1 Windows XP Windows Vista Windows 7 Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Start All Programs select Brother ...

Page 11: ...Guides e Click PDF HTML documents If the country screen appears choose your country After the list of User s Guides appears choose the guide you want to read Macintosh 1 a Turn on your Macintosh Insert the Brother CD ROM into your CD ROM drive The following window will appear b Double click the User s Guides icon c Select your model and language if needed d Click User s Guides If the country scree...

Page 12: ... This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to Internet services AirPrint Guide 1 This Guide provides information for using AirPrint to print from OS X v10 7 x 10 8 x and your iPhone iPod touch iPad or other iOS device to your Brother machine without installing a printer ...

Page 13: ...tivecenter for FREE photo projects and printable downloads click Brother CreativeCenter To return to the top menu click Back or if you have finished click Exit Accessing Brother Support Macintosh 1 You can find all the contacts you will need such as web support Brother Solutions Center on the CD ROM Double click the Brother Support icon The following screen will appear To access the Brother Web Co...

Page 14: ...1 8 44 9 mm Touchscreen LCD Liquid Crystal Display This is a Touchscreen LCD You can access the menus and options by pressing them as they are displayed on this screen You can adjust the control panel angle to read the Touchscreen more easily Hold the edge of the control panel to avoid accidentally pressing any of the Touchscreen options 1 ...

Page 15: ...do not light up when there is only one page Shortcut Press to set up and use Shortcut settings These LEDs are always lit even when you have not yet added your Shortcut settings Press to display instructions about how to set up a Shortcut Warning icon The warning icon lights up when there is an error or maintenance message Press to view the instruction on the Touchscreen For information about error...

Page 16: ...rvice when you press For more information see Web Connect Guide 6 Wireless Status A four level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection If you see at the top of the screen you can easily configure the wireless settings by pressing it For more information see Quick Setup Guide The warning icon appears when there is an error...

Page 17: ...ter you can recall and apply these settings quickly and easily You can add a maximum of three Shortcuts The following settings can be included in a Copy Shortcut Copy Quality Paper Type Paper Size Enlarge Reduce Density Stack Sort Page Layout Advanced Settings Adding Shortcuts 1 a Press Settings b Press s or t on the Touchpanel to display Shortcut Settings Press Shortcut Settings c Press or where ...

Page 18: ...Settings Changing Shortcuts 1 You can change the settings in a Shortcut a Press Settings b Press s or t on the Touchpanel to display Shortcut Settings Press Shortcut Settings c Press the Shortcut or that you want to change d Press Change e Read the information on the Touchscreen and then press Yes to confirm f Press s or t to display the current settings for this Shortcut and then press the settin...

Page 19: ... Blank appears when accessing through Settings Using Shortcuts 1 The Shortcuts are always displayed on the Touchpanel To use a Shortcut simply press it on the Touchpanel Volume Settings 1 Beep Volume 1 When Beep is on the machine will make a sound when you press the Touchscreen or Touchpanel or if you make a mistake You can choose from a range of sound volume levels a Press Settings b Press s or t...

Page 20: ...ng the Touchscreen LCD try changing the brightness setting a Press Settings b Press s or t to display General Setup c Press General Setup d Press s or t to display LCD Settings e Press LCD Settings f Press Backlight g Press s or t to display Light Med or Dark and then press the option you want h Press ...

Page 21: ...ose it and then close the paper support 2 When you load a different Paper Size in the tray you will need to change the paper size setting in the menu of the machine at the same time See Paper Size on page 18 b Lift the output paper tray cover 1 c Gently press and slide the paper width guides 1 and then the paper length guide 2 to fit the paper size Make sure that the triangular marks 3 on the pape...

Page 22: ... far it may lift at the back of the tray and cause paper feed problems NOTE If you want to add paper before the tray is empty remove the paper from the tray and combine it with the paper you are adding Always fan the stack of paper well before loading it in the tray If you add paper without fanning the stack the machine may feed multiple pages f Gently adjust the paper width guides 1 to fit the pa...

Page 23: ...g multiple envelopes IMPORTANT DO NOT use the following types of envelopes as they will not feed correctly That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Loadin...

Page 24: ...2 to fit the size of the envelopes If you have problems printing on envelopes with the flap on the short edge try the following 2 a Open the envelope flap b Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration c Select Reverse Print Windows or Reverse page orientation Macintosh in the printer driver s dialog box and then adjust the si...

Page 25: ...pes The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on See Software and Network User s Guide NOTE The Borderless print feature is not available for envelopes and 2 sided printing Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 22 mm 3 mm 22 mm 3 mm 1 3 2 4 1 3 4 2 ...

Page 26: ...th the printed surface face up onto the paper tray at the front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 2 You can use the following sizes of paper for copies A4 A5 Photo 10 15 cm and Letter When you change the size of paper you load in the machine you will need to change the Paper Size setting at the same tim...

Page 27: ...vent smudging or paper jams Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Recommended print media 2 To get the best print quality we suggest using the Brother paper listed in the table If Brother paper is not available in your country we recommend testing various papers before purchasing large quantities ...

Page 28: ...may cause jams to occur Extremely shiny or highly textured paper Paper that cannot be arranged uniformly when stacked Short grain paper Paper capacity of the output paper tray cover 2 Up to 50 sheets of 80 gsmA4 paper Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging 1 1 ...

Page 29: ...in Yes Yes Photo 2L 13 18 cm 5 7 in Yes Index Card 127 203 mm 5 8 in Yes Envelopes C5 Envelope 162 229 mm 6 4 9 in Yes DL Envelope 110 220 mm 4 3 8 7 in Yes Com 10 105 241 mm 4 1 8 9 1 2 in Yes Monarch 98 191 mm 3 7 8 7 1 2 in Yes Transparencies A4 210 297 mm 8 3 11 7 in Yes Yes Letter 215 9 279 4 mm 8 1 2 11 in Yes Yes A5 148 210 mm 5 8 8 3 in Yes Yes Paper Type Weight Thickness No of sheets Cut ...

Page 30: ...rted 3 How to load documents 3 a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass 1 document cover c Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam the cover down or press on it Loading documents 3 Length Up to 297 mm Width Up to 215 9 mm Weight Up to 2...

Page 31: ...nable area 3 The scannable area depends on the settings in the application you are using The figures show the unscannable areas Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Copy All paper sizes 3 mm 3 mm Scan 1 mm 1 mm 1 3 2 4 ...

Page 32: ...stop copying press Copy options 4 You can change the following copy settings Press Copy and then press Options Press s or t on the Touchpanel to scroll through the copy settings When the setting you want is displayed press it and choose your option Basic User s Guide For information about changing the following copy settings see page 25 Paper Type Paper Size Advanced User s Guide For information a...

Page 33: ... option you want to set h If you do not want to change any further settings press OK i Press Mono Start or Colour Start Paper Size 4 If you are copying on paper other than A4 size you will need to change the Paper Size setting You can copy only on A4 A5 Photo 10 15 cm or Letter paper a Load your document b Press Copy c Enter the number of copies you want d Press Options e Press s or t on the Touch...

Page 34: ...lication choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box Commonly used settings include Media Type Print Quality Paper Size Orientation Colour Greyscale Ink Save Mode Scaling 2 sided Booklet e Click OK f Click Print ...

Page 35: ... on a network configure it with a TCP IP address Install the scanner drivers from the CD ROM See Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work For more information see Software and Network User s Guide How to scan to a computer 6 ...

Page 36: ...cations a Load your document See How to load documents on page 22 b Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother DCP XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the le...

Page 37: ...ettings 1 Choose PDF pdf from the File Type drop down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 38: ...Chapter 6 30 g Click File h Press Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 39: ...other DCP XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar and then click ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model drop...

Page 40: ...an enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 41: ...you want to use the default settings go to step j If you want to change the default settings go to step f f Press Options g Press Set with TouchPanel Press On h Choose the settings for Scan Type Resolution File Type Scan Size and Remove Background as needed i Press OK j Press Start The machine starts the scanning process NOTE The following scan modes are available Scan to File Scan to email Scan t...

Page 42: ...e there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly CAUTION If ink gets in your eyes wash it out with water at once and call a doctor if you are concerned IMPORTANT Brother multifunction machines are designed to work with ink of a particular specification and will w...

Page 43: ...idge bag for the colour indicated on the Touchscreen and then take out the ink cartridge d Turn the green release lever on the orange protective packing 1 counterclockwise until it releases the vacuum seal Then remove the orange protective packing as shown IMPORTANT DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 1 2 1 2 ...

Page 44: ...ctly Remove the ink cartridge and reinstall it slowly and firmly until the cartridge lever lifts IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin DO NOT shake the ink cartri...

Page 45: ...eded You can start the cleaning process manually if there is a print quality problem Clean the print head if you get a horizontal line in the text or graphics or blank text on your printed pages You can clean Black only Yellow Cyan and Magenta at once or all four colours at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily IMPORTANT DO NOT touch the print head Tou...

Page 46: ...ess Test Print h Press Print Quality i Press Start The machine starts printing the Print Quality Check Sheet j Check the quality of the four colour blocks on the sheet k The Touchscreen asks you if the print quality is OK Do one of the following If all lines are clear and visible press Yes to finish the Print Quality check and go to step o If you can see missing short lines as shown below press No...

Page 47: ... t to display Ink e Press Ink f Press s or t to display Test Print g Press Test Print h Press Alignment i Press Start The machine starts printing the Alignment Check Sheet j For the A pattern press the number of the test print that has the least visible vertical stripes 1 9 and then press it Repeat this step for the B C D and E patterns In the example number 6 is the best choice for A B C D and E ...

Page 48: ... Press Initial Setup d Press s or t to display Date Time e Press Date Time f Enter the last two digits of the year on the Touchscreen and then press OK g Enter the two digits for the month on the Touchscreen and then press OK h Enter the two digits for the day on the Touchscreen and then press OK i Enter the time in 24 hour format using the keyboard on the Touchscreen Press OK For example enter 19...

Page 49: ...entify your problem and then go to the suggested page Paper handling and Printing problems Printing Difficulties on page 55 Print Quality Difficulties on page 57 Paper Handling Difficulties on page 58 Copying problems Copying Difficulties on page 59 Scanning problems Scanning Difficulties on page 59 Software and Network problems Software Difficulties on page 59 Network Difficulties on page 60 Trou...

Page 50: ...ne as a monochrome printer 2 sided printing is not available when this message appears Copying If the paper type is set to Plain Paper you can make copies in monochrome Replace the ink cartridges See Replacing the ink cartridges on page 34 NOTE The machine will stop all print operations you cannot use the machine until a new ink cartridge is installed in the following cases If you unplug the machi...

Page 51: ...Cover is Open The scanner cover is not locked in the closed position Lift the scanner cover and then close it again Make sure the USB cable if used have been guided correctly through the cable channel and out the back of the machine The ink cartridge cover is not locked in the closed position Firmly close the ink cartridge cover until it locks into place Data Remaining Print data is left in the ma...

Page 52: ...g the machine requires the faster these boxes will fill up NOTE Repairs resulting from the use of non Brother supplies may not be covered under the stated product warranty The ink absorber box or flushing box will need to be replaced Call Brother Customer Service or your local Brother Authorised Service Centre to have your machine serviced Other reasons for cleaning are 1 After a paper jam has bee...

Page 53: ...K on the Touchscreen Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Advanced User s Guide Cleaning the paper pick up rollers The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 48 The paper is jammed in the machine Remove the jammed paper See Printer ...

Page 54: ...creen especially when plugging the machine in Debris may be stuck between the lower part of the Touchscreen and its frame Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris Unable to CleanXX Unable to Init XX Unable to PrintXX Unable to ScanXX The machine has a mechanical problem OR A foreign object such as a pap...

Page 55: ... Paper Size on page 18 2 Make sure you loaded the paper in a Portrait position by setting the paper guides at the indicators for your paper size See Loading paper and other print media on page 13 3 After you have checked the paper size and the paper position press OK on the Touchscreen If you are printing from your computer make sure the paper size you choose in the printer driver matches the size...

Page 56: ...paper jam B Locate and remove the jammed paper by following these steps a Unplug the machine from the electrical socket b Pull the paper tray 1 completely out of the machine c Pull the two green levers inside the machine towards you to remove the jammed paper d Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position e Pull the jammed pa...

Page 57: ...hown in the illustration 2 you cannot move it Re connect the power cord Hold down until the print head moves to the centre Then unplug the machine from the power source and take out the paper If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper Hold the concave areas with the triangle marks as shown in the illustrat...

Page 58: ...ieces of paper h Look inside the machine from a lower angle and make sure there are no pieces of paper remaining i Open the Jam Clear Cover 1 at the back of the machine j Remove the jammed paper k Close the Jam Clear Cover Make sure the cover is closed correctly 1 1 ...

Page 59: ...ort until it locks in the open position and then unfold the paper support flap Make sure you pull out the paper support until it locks into place o Re connect the power cord NOTE If there is a repeat paper jam a small piece of paper may be stuck in the machine See Additional paper jam clear operations on page 51 Additional paper jam clear operationsB a Unplug the machine from the electrical socket...

Page 60: ...f the machine to lift the scanner cover into the open position e Load one sheet of thick A4 or Letter sized paper such as glossy paper deep into the machine as shown in the illustration f If the thick paper is pushing any jammed paper out remove the jammed paper ...

Page 61: ...ine g Pull the thick paper out of the machine h Open the Jam Clear Cover 1 at the back of the machine i Load one sheet of thick A4 or Letter sized paper such as glossy paper deep into the machine as shown in the illustration j If the thick paper is pushing any jammed paper out remove the jammed paper 1 1 ...

Page 62: ...ear Cover Make sure the cover is closed correctly m Lift the scanner cover 1 to release the lock Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands CAUTION Be careful not to pinch your fingers when you close the scanner cover n Put the paper tray firmly back in the machine o Re connect the power cord 1 2 3 1 ...

Page 63: ... this option to enable the printer Windows Vista and Windows Server 2008 Click Control Panel Hardware and Sound Printers Right click Brother DCP XXXX Printer where XXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows 7 and Windows Server 2008 R2 Click Devices and Printers Right click Brother DCP XXXX Printer where XXXX i...

Page 64: ...e Adjust the top and bottom margins in your document to allow for this See Unprintable area on page 17 Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality setti...

Page 65: ...er Original Innobella ink Try using the recommended types of paper See Acceptable paper and other print media on page 19 To prolong print head life provide the best ink cartridge economy and maintain print quality we do not recommend frequently unplugging the machine and or leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal ...

Page 66: ...ndows Check Reverse Order in the Basic tab of the printer driver The printouts are wrinkled Windows In the printer driver Advanced tab click Colour Settings and unselect Bi Directional Printing Macintosh In the printer driver choose Print Settings click Advanced choose Other Print Options and unselect Bi Directional Printing Make sure you are using Brother Original Innobella ink Paper Handling Dif...

Page 67: ... printing See Software and Network User s Guide If paper jams occur often during 2 sided printing the paper feed rollers may be stained with ink Clean the paper feed rollers See Advanced User s Guide Cleaning the paper feed rollers Copying Difficulties Difficulty Suggestions Fit to Page does not work correctly Make sure your source document is not skewed Reposition the document and try again Scann...

Page 68: ...nual that came with your third party Security Firewall Software or call the software manufacturer Macintosh Select Other from the Model drop down list in the main screen of ControlCenter2 In the Device Selector window make sure Network is selected in Connection Type and then click Browse Reselect your network machine and press OK The Brother software cannot be installed Windows Allow network acces...

Page 69: ...eset You can reset all the machine s settings that you have changed such as the Date and Time 2 Network You can reset the print server back to its factory settings such as the password and IP address information 3 All Settings You can restore all settings to their factory defaults Brother strongly recommends performing this procedure before handing over or disposing of the machine How to reset the...

Page 70: ...ttings and options you want to set as they are displayed on the screen We have created step by step Settings tables and Features tables so you can see all the available choices for each setting and feature at a glance You can use these tables to quickly choose your preferred settings in the machine Settings and features tables C ...

Page 71: ...round Lets you quickly and easily recall and apply your previously stored preferred settings 9 General Setup Ink Test Print Print Quality Alignment Lets you check the print quality or alignment 38 39 Cleaning Black Colour All Lets you clean the print head 37 Ink Volume Lets you check the available ink volume See Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the ty...

Page 72: ...ight stays on for after the last finger press See Sleep Mode 1Min 2Mins 3Mins 5Mins 10Mins 30Mins 60Mins You can choose how long the machine will remain idle before it goes into Sleep Mode Auto Power Off Off 1h 2h 4h 8h When this feature is set to On the machine will turn itself off one hour after entering Sleep Mode When set to Off the machine will not power off automatically Level1 Level2 Level3...

Page 73: ...XXXXXXXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from t...

Page 74: ...ou can see the wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see the current Communication Mode MAC Address You can see your machine s MAC address Web Connect Settings Proxy Settings Proxy Connection On Off You can change the Web connection settings See Address Port User Name Password Level1 Level2 Level3...

Page 75: ...e Reset Yes No Resets all the machine s settings that you have changed such as the Date and Time 61 Network Yes No Resets the print server back to its factory default settings such as the password and IP address information All Settings Yes No Resets all the machine s settings back to the factory default Local Language depending on your country Choose the language you want to use Allows you to cha...

Page 76: ... size that matches the paper in the tray 25 Enlarge Reduce 100 See Enlarge 198 10x15cmiA4 186 10x15cmiLTR 141 A5iA4 You can choose the enlargement ratio for the next copy Reduce 97 LTRiA4 93 A4iLTR 83 69 A4iA5 47 A4i10x15cm You can choose the reduction ratio for the next copy Fit to Page Your machine will adjust the size of the next copy to the paper size you set Custom 25 400 You can choose the e...

Page 77: ...x2 Poster 3x3 You can make N in 1 2 in 1 ID or Poster copies Advanced Settings Off Remove Background Options Low Medium High Changes the amount of background colour that is removed Set New Default Yes No Saves your copy settings Factory Reset Yes No Restores all the settings back to the factory default Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings ar...

Page 78: ...age in the following table Configure the detailed settings Scan to Image PC Options For more information see the Options for Scan to File Scan to email and Scan to Image in the following table Configure the detailed settings Web Service Appears when you install a Web Services Scanner which is displayed in your computer s Windows Explorer Scan You can scan data by using the Web Services protocol Sc...

Page 79: ...e scan type for your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type If you choose the Colour option in the Scan Type setting PDF JPEG If you choose the Mono option in the Scan Type setting TIFF PDF You can choose the file format for your document Scan Size A4 A5 10x15cm Business Card Letter You can choose the scan size for your do...

Page 80: ...asa Web Albums Flickr Please go to the Brother Solutions Center to download the Web Connect Guide at http solutions brother com The default settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Ink Test Print Print Quality Alignment Lets you check the print quality or alignment 38 39 Cleaning Black Colour All Lets you clean the print head 37 Ink Volume Lets you...

Page 81: ...up Setup Wizard You can manually configure your printserver for a wireless network See Setup with PC You can configure the Wi Fi settings using a PC WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN See See Quick Setup Guide See Software and Network User s Gui...

Page 82: ...t are available may differ depending on your country Making corrections C If you entered an incorrect character and want to change it press d to move the cursor under the incorrect character and then press Enter the correct character You can also back up and insert letters Press for each character you want to erase or press and hold to erase all the characters Repeating letters C If you need to en...

Page 83: ... pattern 4 Measured according to IEC 62301 Edition 2 0 5 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off Specifications D Printer Type Inkjet Print Head Mono Colour Piezo with 210 nozzles 1 Piezo with 70 nozzles 3 Memory Capacity 64 MB LCD Liquid Crystal Display 1 8 in 44 9 mm TFT Colour Touchscreen LCD 1 and...

Page 84: ...ound Pressure Operating 50 dB A Maximum 1 Temperature Operating Best Print Quality 10 to 35 C 20 to 33 C Humidity Operating Best Print Quality 20 to 80 without condensation 20 to 80 without condensation Document Size Width Max 215 9 mm Length Max 297 mm 161 mm 410 mm 374 mm 471 mm ...

Page 85: ...r Input Paper type Plain Paper Inkjet Paper coated paper Glossy Paper 1 and Transparency 1 2 Paper size 3 A4 Executive Letter A5 A6 Envelopes Com 10 DL C5 Monarch Photo 10 15 cm Photo 2L 13 18 cm and Index Card 127 203 mm Width 98 mm 215 9 mm Length 148 mm 297 mm For more details see Paper weight thickness and capacity on page 21 Maximum paper tray capacity Approx 100 sheets of 80 gsm plain paper ...

Page 86: ...y D 1 When copying on A4 size paper Colour Monochrome Yes Yes Copy Width 204 mm 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 2400 dpi ...

Page 87: ... Monochrome Yes Yes TWAIN Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 Mac OS X v10 6 8 10 7 x 10 8 x WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 ICA Compliant Yes Mac OS X v10 6 8 10 7 x 10 8 x Colour Depth 30 bit colour Processing Input 24 bit colour Processing Output 256 levels per colour Greyscale 10 bit colour Processing Input 8 bit colour Processing Outpu...

Page 88: ... each operation on page 21 3 When printing on A4 size paper 4 For detailed specifications visit http www brother com Resolution Up to 1200 6000 dpi Printing Width 3 204 mm 210 mm borderless 1 Borderless 2 A4 Letter A6 Photo 10 15 cm Index Card 127 203 mm Photo 2L 13 18 cm Print Speed 4 ...

Page 89: ...peed USB 2 0 interface The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported USB 1 2 A USB 2 0 interface cable that is no longer than 2 m Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode ...

Page 90: ...ware 1 See Computer requirements on page 83 2 Windows If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Macintosh The latest Brother BRAdmin Light is available as a download from http solutions brother com Wireless Network Security SSID 32 characters WEP 64 128 bit WPA PSK TKIP...

Page 91: ...00 MB 1 3 GB Windows 7 1 Windows 8 1 650 MB Windows Server 2003 Windows Server 2003 R2 Windows Server 2008 N A Printing 50 MB N A Windows Server 2008 R2 Windows Server 2012 64bit x64 processor Macintosh Operating System Mac OS X v10 6 8 OS X v10 7 x OS X v10 8 x Printing Scanning Intel Processor 80 MB 550 MB Conditions 1 For WIA 1200 1200 resolution Brother Scanner Utility enables to enhance up to...

Page 92: ...131C Standard Yield Magenta LC131M Black Yellow Cyan and Magenta Approximately 300 pages 1 High Yield Black LC133BK High Yield Yellow LC133Y High Yield Cyan LC133C High Yield Magenta LC133M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http www brother ...

Page 93: ...ata Remaining 43 Ink Absorber Full 44 Ink Absorber NearFull 44 Ink low 44 No Ink Cartridge 45 No Paper Fed 45 Out of Memory 45 Paper Jam 46 Unable to Clean 46 Unable to Init 46 Unable to Print 46 Unable to Scan 46 Wrong Paper Size 47 G Greyscale 79 H Help Features tables 68 Settings tables 63 Touchscreen messages 62 I Ink cartridges ink dot counter 34 replacing 34 Innobella 84 J Jams paper 48 L LC...

Page 94: ...ront cover Shortcuts 9 adding 9 changing Shortcut name 10 Copy 9 deleting 11 using 11 Step by step Settings Tables 62 T Text entering 74 Touchscreen LCD 6 Transparencies 19 21 77 Troubleshooting error messages on Touchscreen 42 if you are having difficulty copying 59 Network 60 paper handling 58 print quality 57 printing 55 scanning 59 software 59 maintenance messages on Touchscreen 42 paper jam 4...

Page 95: ...port Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Solutions Site http sol...

Page 96: ...om Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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Brother DCP-J172W, User Manual

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