35
B
B
Error and Maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the problem and shows a message. The most
common error and maintenance messages are shown below.
You can correct most errors and clear routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
Troubleshooting
B
Error Message
Cause
Action
B&W Print Only
Replace Ink
One or more of the color ink
cartridges have reached the end
of their life.
You can use the machine in
black & white mode for
approximately four weeks
depending on the number of
pages you print.
While this message appears on
the LCD, each operation works in
the following way:
Printing
If you click
Grayscale
in the
Advanced
tab of the printer
driver you can use the
machine as a black & white
printer.
Copying
If the paper type is set to
Plain Paper
or
Inkjet Paper
you can
make copies in black & white.
If the paper type is set to
Other Glossy
,
Brother BP71
or
Brother BP61
the machine will
stop all print operations.
If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to
a new ink cartridge.
