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Troubleshooting

89

B

Network difficulties (Network models only)

Difficulties

Suggestions

Cannot print over a wired network. If you are having network problems see the

Network User's Guide

for more

information.

Make sure your machine is powered on and is on

-

line and in Ready mode. Print

the Network Configuration list to see your current network settings. (See

Reports

in

Chapter 6

of the

Advanced User's Guide

.) Reconnect the LAN cable to the hub

to verify that the cable and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable.
You can check the current wired network status from the Network control panel
menu.

The network scanning feature
does not work.

(Windows

®

)

It is necessary to set the third

-

party Security/Firewall Software to allow Network

scanning. To add port 54925 for Network scanning, enter the information below:



In Name: Enter any description, for example Brother NetScan.



In Port number: Enter 54925.



In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.

(Macintosh)



The network scanning feature may not work due to the firewall settings.
Change or disable the firewall settings. If you are using a third-party personal
Firewall software, see the User's Guide for your software or contact the
software manufacturer.



Re-select your machine in the

Device Selector

application located in

Macintosh HD

/

Library

/

Printers

/

Brother

/

Utilities

/

Device Selector

or from

the model list in

ControlCenter2

.

The network PC-Fax Receive
feature does not work.

(Windows

®

only)

It is necessary to set the third

-

party Security/Firewall Software to allow PC

-

FAX

Rx. To add port 54926 for Network PC

-

FAX Rx, enter the information below:



In Name: Enter any description, for example Brother PC-FAX Rx.



In Port number: Enter 54926.



In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/.

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Summary of Contents for DCP 7065DN

Page 1: ... User s Guide User s Guide PANTONE2728 Advanced User s Guide Safety and Legal Basic User s Guide ...

Page 2: ... on the computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Text in Courier New font identifies messages on the LCD of the product WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION indicates a potentially hazardous situation which if not avoided may result in ...

Page 3: ...mains between 50 F and 90 5 F 10 C and 32 5 C and the humidity is between 20 to 80 without condensation WARNING DO NOT expose the product to direct sunlight excessive heat open flames corrosive gasses moisture or dust Doing so may create a risk of an electrical short or fire It may also damage the product and or render it inoperable DO NOT place the product near heaters air conditioners electrical...

Page 4: ... babies and children and dispose of them properly MFC only To reduce the risk of shock or fire use only a No 26 AWG or larger telecommunication line cord MFC only Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack Never install telephone wiring during a lightning stor...

Page 5: ...ere with the operation of the product s electronic components DO NOT connect your product to an AC power outlet controlled by wall switches or automatic timers Disruption of power can delete information from the product s memory DO NOT connect your product to an AC power outlet on the same circuit as large appliances or other equipment that requires a significant amount of electricity to operate O...

Page 6: ...ng make sure you have unplugged the telephone line cord first MFC only and then the power cord from the AC power outlet as well as any telephone RJ 11 or Ethernet RJ 45 cables network model only from the product Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts DO NOT handle the plug with wet hands Always make su...

Page 7: ...cian to replace your obsolete outlet DO NOT defeat the purpose of the grounded plug Use only the power cord supplied with this product DO NOT allow anything to rest on the power cord DO NOT place this product where people can walk on the cord DO NOT place this product in a position where the cord is stretched or strain is otherwise put on the cord Doing so may cause the cord to become worn or fray...

Page 8: ...de the vacuum cleaner potentially starting a fire Please carefully clean the toner dust with a dry lint free soft cloth and dispose of it according to local regulations DO NOT use this product in the vicinity of a gas leak or combustible dust MFC only When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electrical shock and injury to peo...

Page 9: ...ed parts shown in the illustration when you open the front or back cover back output tray CAUTION MFC and DCP only When you move the machine grasp the side handholds that are under the scanner DO NOT carry the machine by holding it at the bottom Inside the product Front View Inside the product Front View Inside the product Back View ...

Page 10: ...e product under the scanner as shown in the illustrations Doing this may cause injury to your fingers by pinching them MFC and DCP only DO NOT put your fingers in the areas shown in the illustrations Doing this may cause injury to your fingers by pinching them ...

Page 11: ...duct Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line and any telephone RJ 11 or Ethernet RJ 45 cable network model only plugged into the product or that you unplug the cords during a lightning storm ...

Page 12: ...BROTHER 1 877 276 8437 In Canada 1 877 BROTHER 8 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions When the power cord is damaged or frayed DO NOT touch the damaged frayed part while unplugging your product If liquid has been spilled into the product If the product has been exposed to rain or water If the pro...

Page 13: ...m of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 06 is a REN of 0 6 For ...

Page 14: ...nformation including direct special or consequential damages There are no warranties extended or granted by this document MFC only This product has been certified to comply with FCC standards which are applied to the USA only A grounded plug should be plugged into a grounded AC power outlet after checking the rating of the local power supply for the product to operate properly and safely Federal C...

Page 15: ...nsmitter must not be co located or operated in conjunction with any other antenna or transmitter IMPORTANT Changes or modifications not expressly approved by Brother Industries Ltd could void the user s authority to operate the equipment A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device Industry Canada Compliance Statement Canada only A Thi...

Page 16: ...the equipment does not produce hazardous laser radiation Since radiation emitted inside the equipment is completely confined within protective housings and external covers the laser beam cannot escape from the product during any phase of user operation FDA regulations For 110 120V Models Only A U S Food and Drug Administration FDA has implemented regulations for laser products manufactured on and ...

Page 17: ...iolate the Telecommunications Regulations for MFC models only of that country and the power requirements of your machine may not be compatible with the power available in foreign countries Using USA or Canada models overseas is at your own risk and may void your warranty Disconnect device A This product must be installed near an AC power outlet that is easily accessible In case of emergencies you ...

Page 18: ... of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR specifications for energy efficiency ...

Page 19: ...untries AMD is a trademark of Advanced Micro Devices Inc PowerPC is a registered trademark of IBM in the United States and or other countries Adobe Flash Illustrator PageMaker Photoshop PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Corel and CorelDRAW are trademarks or registered trademarks of Co...

Page 20: ...her Industries Ltd This product includes software developed by the following vendors 1983 1998 PACIFIC SOFTWORKS INC 2010 Devicescape Software Inc This product includes the KASAGO TCP IP software developed by ZUKEN ELMIC Inc Other Information MFC 7860DW A FlashFX is a registered trademark of Datalight Inc FlashFX Copyright 1998 2010 Datalight Inc U S Patent Office 5 860 082 6 260 156 FlashFX Pro i...

Page 21: ... Government or any of its Agencies States Territories or Provineces may not be copied Money Bonds or other certificates of indebtedness Certificates of Deposit Internal Revenue Stamps canceled or uncanceled Selective Service or draft papers Passports United States Canadian Postage Stamps canceled or uncanceled Food Stamps Immigration Papers Checks or drafts drawn by Governmental agencies Identifyi...

Page 22: ......

Page 23: ...BASIC USER S GUIDE MFC 7360N MFC 7460DN MFC 7860DW Not all models are available in all countries Version A USA CAN ...

Page 24: ...rvice Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us ...

Page 25: ...ew product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com Note You can check here ...

Page 26: ...n accordance with ISO IEC 19752 3 Standard toner cartridge 4 High capacity toner cartridge 5 1 page per job 6 Drum life is approximate and may vary by type of use In USA 1 877 552 MALL 1 877 552 6255 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER http www brother ca Description Item Toner Cartridge TN 420 Approx 1 200 pages 1 2 3 TN 450 Approx 2 600 pages 1 2 4 Drum Unit DR 42...

Page 27: ...E LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL...

Page 28: ...used with this Product including but not limited to damage resulting from use of non Brother brand parts and Consumable and Accessory Items 4 Consumable and Accessory Items that expired in accordance with a rated life 5 Problems arising from other than defects in materials or workmanship and 6 Normal Periodic Maintenance Items such as Waste Ink Absorber Paper Feeding Kit Fuser and Laser Units This...

Page 29: ...o not return your original Product to Brother within five 5 business days ii the problems with your original Product are not covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale...

Page 30: ...ransport will cause severe damage to the Laser MFC Fax machine and will void the Warranty For inkjet units When shipping your Inkjet MFC Fax machine remove the ink cartridges and replace them with the original protective parts If original protective parts are not available leave ink cartridges installed Please avoid shipping the unit without original protective parts or ink cartridges Damage to yo...

Page 31: ...vii ...

Page 32: ... Advanced User s Guide Learn more advanced operations Fax Copy security features printing reports and performing routine maintenance PDF file Documentation CD ROM In the Box Software User s Guide Follow these instructions for Printing Scanning Network Scanning Remote Setup PC Fax and using the Brother ControlCenter utility Network Glossary This Guide provides basic information about advanced netwo...

Page 33: ... media 9 Loading paper in the standard paper tray 9 Loading paper in the manual feed slot 11 Unscannable and unprintable areas 16 Paper settings 17 Paper Type 17 Paper Size 17 Acceptable paper and other print media 17 Recommended paper and print media 17 Type and size of paper 18 Handling and using special paper 19 3 Loading documents 22 How to load documents 22 Using the automatic document feeder...

Page 34: ... Multi line connections PBX 36 External and extension telephones 36 Connecting an external or extension telephone 36 Using external and extension telephones 37 Using a non Brother cordless external handset 37 Using Remote Codes 38 7 Dialing and storing numbers 39 How to dial 39 Manual dialing 39 One touch dialing 39 Speed Dialing 39 Search 40 Fax redial 40 Storing numbers 40 One Touch and Speed Di...

Page 35: ...is jammed under the document cover 70 Removing small documents jammed in the ADF 71 Document is jammed at the output tray 71 Paper Jams 72 Paper is jammed in the standard paper tray 72 Paper is jammed at the back of the machine 73 Paper is jammed inside the machine 75 Paper is jammed in the Duplex Tray MFC 7460DN and MFC 7860DW 80 If you are having difficulty with your machine 82 Setting Dial Tone...

Page 36: ...xii D Specifications 124 General 124 Document Size 126 Print media 127 Fax 128 Copy 129 Scanner 130 Printer 131 Interfaces 132 Computer requirements 133 Consumable items 135 Network LAN 136 E Index 137 ...

Page 37: ...s Security 3 Sending a fax Additional sending options Additional sending operations Polling overview 4 Receiving a fax Remote Fax Options Additional receiving operations Polling overview 5 Dialing and storing numbers Telephone line services Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings Duplex Copying 1 sided to 2...

Page 38: ...xiv ...

Page 39: ...essages shown on the LCD of the machine WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product func...

Page 40: ...User s Guide Network Glossary and Network User s Guide that are on the Documentation CD ROM Viewing Documentation 1 a Turn on your computer Insert the Documentation CD ROM into your CD ROM drive For Windows users go to step c Note Windows users If the screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click index html b Macintosh users Doub...

Page 41: ...trolCenter Network Scanning ScanSoft PaperPort 12SE with OCR How to Guides Windows The complete ScanSoft PaperPort 12SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 12SE application Presto PageManager User s Guide Macintosh Note Presto PageManager is available as a download from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang dmg The co...

Page 42: ...s the USA Brother online shopping mall http www brothermall com for additional product and service information click Brother Mall com To access Canada s Brother online shopping mall http www brother ca for additional product and services information click Shop Online Canada For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our We...

Page 43: ...l appear To download and install Presto PageManager click Presto PageManager To register your machine from the Brother Product Register Page http www brother com registration click On Line Registration To view all Brother Numbers including Customer Service numbers for the USA and Canada click Support Information For the latest news and product support information http solutions brother com click B...

Page 44: ...Chapter 1 6 Control panel overview 1 MFC 7460DN and MFC 7860DW have the same keys MFC 7360N 1 2 3 4 5 6 7 8 1 2 3 6 4 5 1 2 3 6 4 5 ...

Page 45: ...General information 7 1 6 5 7 8 9 10 6 5 7 8 9 10 ...

Page 46: ...on Lock 2 0 in Chapter 2 of the Advanced User s Guide Job Cancel Cancels a programmed print job and clears it from the machine s memory To cancel multiple print jobs hold down this key until the LCD shows Job Cancel All 5 LCD Displays messages to help you set up and use your machine MFC 7860DW In FAX mode and SCAN mode a four level indicator shows the current wireless signal strength if you are us...

Page 47: ...n software does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray 2 You can load up to 250 sheets Paper can be loaded up to the maximum paper mark b b b on the sliding paper with guide For recommended paper to use see Paper capacity of the paper trays on page 18 Printing on plain paper thin paper or recycl...

Page 48: ...in the bottom of the paper tray and then pull out the back of the paper tray Legal or Folio size paper is not available in some regions c Fan the stack of paper well to avoid paper jams and misfeeds d Put paper in the tray and make sure The paper is below the maximum paper mark b b b 1 Overfilling the paper tray will cause paper jams The side to be printed on must be face down The paper guides tou...

Page 49: ...s and special print media one at a time into this slot Use the manual feed slot to print or copy on labels envelopes or thicker paper Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot Printing on plain paper thin paper or recycled paper from the manual feed slot 2 a Unfold the support flap 1 to prevent paper from sliding off the face down outpu...

Page 50: ...ide the manual feed slot paper guides to the width of the paper that you are going to use d Using both hands put one sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller When you feel the machine pull in the paper let go ...

Page 51: ...he machine Use this paper feed and output method when you want to print on thick paper labels or envelopes Note Remove each printed sheet or envelope immediately to prevent a paper jam a Open the back cover back output tray Note For envelopes only Pull down the two green levers one on the left hand side and one on the right hand side as shown in the following illustration b Open the manual feed sl...

Page 52: ...side to be printed face up Make sure that the print media is straight and in the proper position on the manual feed slot If it is not the paper may not be fed properly resulting in a skewed printout or a paper jam Do not put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam If you put any print media in the manual feed slot before the machine is in Ready mo...

Page 53: ...Loading paper 15 2 You can still use the machine while the scanner cover is up To close the scanner cover push it down with both hands ...

Page 54: ...ngs in the application you are using Usage Document Size Top 1 Bottom 1 Left 2 Right 2 Fax Send Letter 0 12 in 3 mm 0 16 in 4 mm A4 0 12 in 3 mm 0 12 in 3 mm Copy Letter 0 16 in 4 mm 0 16 in 4 mm a single copy or a 1 in 1 copy A4 0 16 in 4 mm 0 16 in 4 mm Scan Letter 0 12 in 3 mm 0 12 in 3 mm A4 0 12 in 3 mm 0 12 in 3 mm Print Letter 0 24 in 6 mm 0 24 in 6 mm A4 0 24 in 6 mm 0 24 in 6 mm 2 2 1 1 ...

Page 55: ...ss OK c Press Stop Exit Acceptable paper and other print media 2 Print quality may vary according to the type of paper you are using You can use the following types of print media thin paper plain paper thick paper bond paper recycled paper labels or envelopes For best results follow the instructions below DO NOT put different types of paper in the paper tray at the same time because it may cause ...

Page 56: ... 5 This machine can use recycled paper that meets DIN 19309 specifications Tray and optional unit Name Standard paper tray Tray 1 Manual feed slot Manual Paper size Paper types No of sheets Paper Tray Tray 1 A4 Letter B5 Executive A5 A5 Long Edge A6 B6 Folio 1 2 Legal 2 Plain paper Thin paper and Recycled paper up to 250 20 lb 80 g m2 Manual feed slot Manual Width 3 to 8 5 in 76 2 to 216 mm Length...

Page 57: ...heit 200 degrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 A curl of 0 08 in 2 mm or ...

Page 58: ...se a large quantity of envelopes Types of envelopes to avoid 2 IMPORTANT DO NOT use envelopes that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser...

Page 59: ...they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit 200 degrees centigrade for a period of 0 1 seconds Do not feed a label sheet through the machine more than one time Types of labels to avoid 2 Do not...

Page 60: ...O NOT use cardboard newspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Note To scan documents that are not suitable for the ADF see Using the scanner glass on page 23 It is easier to use the ADF if you are loading a multiple page document Make sure documents with correction fluid or written with ink are completely dry How to load ...

Page 61: ...r machine while using the ADF DO NOT pull on the document while it is feeding Using the scanner glass 3 You can use the scanner glass to fax copy or scan pages of a book one page at a time Document Sizes Supported 3 IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam How to load documents 3 Note To use the scanner glass the ADF must be empty 1 Length Up to 11...

Page 62: ... b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover IMPORTANT If the document is a book or is thick do not slam the cover or press on it ...

Page 63: ...Broadcast Delayed Fax Batch TX Real Time TX Polled TX Overseas Mode Fax Resolution Contrast Coverpg Setup Coverpage Msg d Enter the fax number using the dial pad a One touch key or Address Book and enter three digit number e Press Start Faxing from the ADF The machine starts scanning the document Faxing from the scanner glass If you press Start the machine starts scanning the first page Do one of ...

Page 64: ... of pages sent and whether or not the transmission was successful There are several settings available for the Transmission Verification Report On Prints a report after every fax you send On Image Prints a report after every fax you send A portion of the fax s first page appears on the report Off Prints a report if your fax is unsuccessful due to a transmission error Off is the default setting Off...

Page 65: ...on page 32 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your receive mode See Connecting an external TAD...

Page 66: ...To set the receive mode follow the instructions below a Press Menu 0 1 Initial Setup 1 Receive Mode b Press a or b to choose the receive mode Press OK c Press Stop Exit The LCD will display the current receive mode ...

Page 67: ...and F T Ring Time Fax Tel mode only on page 30 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature To receive a fax in Manual mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Start and then press 2 to receive a fax You can also use the Easy Receive feature to rece...

Page 68: ... somebody calls your machine you and your caller will hear the normal telephone ring sound The number of rings is set by the Ring Delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T ring it means that you have a voice calle...

Page 69: ...ax call first by lifting the external handset then press Start and then press 2 to receive If you answered at an extension telephone press l51 Note If this feature is set to On but your machine does not connect a fax call when you lift an extension telephone handset press the fax receive code l51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Easy ...

Page 70: ...tablishes a second telephone number on the same line as your existing telephone number and each number has its own ring pattern Typically the original number rings with the standard ring pattern and is used for receiving voice calls and the second number rings with a different ring pattern and is used for receiving faxes See Distinctive Ring on page 32 OR Set your Brother machine s Receive Mode to...

Page 71: ... to work with it Do you have Voice Mail 6 If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the machine can work together withou...

Page 72: ...eceive faxes automatically The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called a Press Menu 2 0 2 Miscellaneous 2 Distinctive b Press a or b to choose Set c Press OK d Press a or b ...

Page 73: ... TAD must be connected to the EXT jack of the machine Before you connect an external TAD telephone answering device remove the protective cap 2 from the EXT jack on the machine 1 TAD 2 Protective Cap Note If you have problems receiving faxes reduce the ring delay setting on your external TAD Connections 6 The external TAD must be plugged into the back of the machine into the jack labeled EXT Your ...

Page 74: ...e suggest you ask the installer to connect the unit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX Any...

Page 75: ... Receive If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Hook If you answer a call and no one is on the line 6 You should assume that you re receiving a manual fax Press l51 and wait for the chirp or until the LCD shows Receiving and then hang up Note You can also use the Easy Receive feature to make your ...

Page 76: ...call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Hook Changing the Remote Codes 6 The preset Fax Receive Code is l51 The preset Telephone Answer Code is 51 If you are always disconnected wh...

Page 77: ...o call See Storing One Touch Dial numbers on page 42 To dial One Touch numbers 5 to 8 hold down Shift as you press the One Touch key Speed Dialing 7 Press Address Book and enter the three digit Speed Dial number See Storing Speed Dial numbers on page 44 Note If the LCD shows Register Now when you enter a One Touch or a Speed Dial number it means that a number is not stored there Dialing and storin...

Page 78: ...pressing Redial Pause Redial Pause only works if you dialed from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial one time after five minutes Storing numbers 7 You can set up your machine to do the following types of easy dialing One Touch Speed Dial and Groups for Broadcasting faxes You can also specify the default resolution for ...

Page 79: ... Address Step 4 Enter Name Step 5 Select Resolution Step 6 Select File Type One Touch or Speed Dial Fax Tel Fax Number or Tel Number Name Press OK Std Fine S Fine Photo IFAX E mail Address Std Fine Photo Email Color PDF 100dpi 200dpi 300dpi 600dpi PDF SPDF Email Color JPG 100dpi 200dpi 300dpi 600dpi Email Color XPS 100dpi 200dpi 300dpi 600dpi Email Gray PDF 100dpi 200dpi 300dpi PDF SPDF Email Gray...

Page 80: ... a name d For MFC 7460DN MFC 7860DW If you want to save a fax resolution along with the number choose one of the following To store the fax resolution press a or b to select Std Fine S Fine or Photo Press OK Press OK if you do not want to change the default resolution If you downloaded I FAX and E mail options For MFC 7460DN and MFC 7860DW a Press the One Touch key where you want to store the numb...

Page 81: ...u 2 3 1 For details about the file format see the Software User s Guide f Press a or b to select Std Fine S Fine or Photo Press OK and go to step l g Press a or b to select Std Fine or Photo Press OK and go to step l h Press a or b to select 100dpi 200dpi 300dpi or 600dpi Press OK If you chose Email Color PDF go to step k If you chose Email Color JPG or Email Color XPS go to step l i Press a or b ...

Page 82: ...OK Press OK if you do not want to change the default resolution If you downloaded IFAX and E mail options For MFC 7460DN and MFC 7860DW a Press Address Book and enter a three digit Speed Dial location number 001 200 If a number is not stored there the LCD shows Register Now Press 1 to choose Yes b Press a or b to select one of the following Fax Tel IFAX Email Color PDF Email Color JPG Email Color ...

Page 83: ... to step l g Press a or b to select Std Fine or Photo Press OK and go to step l h Press a or b to select 100dpi 200dpi 300dpi or 600dpi Press OK If you chose Email Color PDF go to step k If you chose Email Color JPG or Email Color XPS go to step l i Press a or b to select 100dpi 200dpi or 300dpi Press OK If you chose Email Gray PDF go to step k If you chose Email Gray JPG or Email Gray XPS go to s...

Page 84: ...the number and name by the following the instruction When you are finished editing press OK To edit the stored name or number press d or c to position the cursor under the character you want to change and press Clear Then enter the correct character d For MFC 7460DN MFC 7860DW If you want to save a fax resolution along with the number do one of the following To store the fax resolution press a or ...

Page 85: ...nd Speed Dial numbers 7 If you try to delete an existing One Touch or Speed Dial number the LCD will show the name or number already stored there If the existing One Touch or Speed Dial number you are trying to change has a schedule job or has been set to a fax forwarding number the LCD will ask you if you want to change the name or number a Do one of the following To delete a stored One Touch num...

Page 86: ...ad your document Place the document face up in the ADF See Using the automatic document feeder ADF on page 22 Load your document face down on the scanner glass See Using the scanner glass on page 23 c Press Start Stop copying 8 To stop copying press Stop Exit Copy settings 8 Press the temporary Copy keys You can use Options Enlarge Reduce or Duplex 1 For details about changing the copy settings se...

Page 87: ...t settings a Install the Brother printer driver on the Installation CD ROM See the Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties d Choose the settings you want in the Properties dialog box Paper Size Orientation Copies Media Type Resolution Print Settings Multiple Page Duplex Booklet Paper Source e ...

Page 88: ...ages of documents It feeds each sheet automatically Use the scanner glass to scan a page of a book or one sheet at a time c Do one of the following To scan using the SCAN key go to Scanning using the scan key on page 50 To scan using a scanner driver at your computer go to Scanning using a scanner driver on page 51 Scanning using the scan key 10 For more information see Using the Scan key in the S...

Page 89: ... a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User s Guide a Start a scanning application and click the Scan button b Adjust the settings such as Resolution Brightness and Scan Type in the Scanner Setup dialog box c Click Start or Scan to begin scanning ...

Page 90: ...ste If you have questions call your local waste disposal office We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced The projected life of the toner cartridges is based on ISO IEC 19752 ...

Page 91: ...f the Advanced User s Guide If you change the print density setting for lighter or darker printing the amount of toner used will change Wait to unpack the toner cartridge until immediately before you put it into the machine Toner Low A Toner Low If the LCD shows Toner Low buy a new toner cartridge and have it ready before you get a Replace Toner message Replace Toner A When the following message a...

Page 92: ...r you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine c Take out the drum unit and toner cartridge assembly d Push down the green lock lever and take the toner cartridge out of the drum unit ...

Page 93: ...able paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustration Note Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not sp...

Page 94: ...ther Brand replacement toner cartridges Use or attempted use of potentially incompatible toner and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and or cartridges To protect your investment and obtain premium perfor...

Page 95: ...u put in the toner cartridge properly or it may separate from the drum unit h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe i Put the drum unit and toner cartridge assembly back into the machine Close the fron...

Page 96: ...ACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine b Slowly take out the drum unit and toner cartridge assembly CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath ...

Page 97: ... new drum unit can print approximately 12 000 Letter or A4 size single sided pages Note There are many factors that determine the actual drum life such as the temperature humidity type of paper type of toner used and so on Under ideal conditions the average drum life is estimated at approximately 12 000 pages The actual number of pages that your drum will print may be significantly less than this ...

Page 98: ...p We cannot guarantee the print quality Please replace the drum unit with a new one We recommend a genuine Brother drum unit be installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit Replacing the drum unit A IMPORTANT While removing the drum unit handle it carefully because it may contain toner If toner scatters on your hands ...

Page 99: ... cartridge into a fire It could explode resulting in injuries DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the machine Doing this may cause a fire or electrical shock See To use the product safely in the Safety and Legal booklet for how to clean the machine Be careful not to inhale toner ...

Page 100: ...e Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit Go to http www brother com original index html for instructions on how to return your used consumable items to the Brother collection program If you choose not to return your used consumable please discard the used consumable according to local regulations keeping it separate from domestic ...

Page 101: ...t by gently sliding the green tab from left to right and right to left several times Note Be sure to return the green tab to the home position a 1 If you do not printed pages may have a vertical stripe h Put the new drum unit and toner cartridge assembly in the machine Resetting the drum counter A When you replace the drum unit with a new one you need to reset the drum counter by completing the fo...

Page 102: ...to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into coo...

Page 103: ...istinctive Ring on page 34 Drum Error The corona wire on the drum unit needs to be cleaned Clean the corona wire on the drum unit See Cleaning the corona wire on page 58 Drum Stop It is time to replace the drum unit Replace the drum unit See Replacing the drum unit on page 59 Duplex Disabled The duplex tray is removed or is not properly installed Carefully put the duplex tray into the machine unti...

Page 104: ... in the paper tray of the machine See Paper is jammed in the standard paper tray on page 72 Limit Exceeded The Page Limit set in Secure Function Lock 2 0 for your ID was reached Contact your administrator to check your Secure Function Lock Settings Manual Feed Manual Feed was selected as the paper source when there was no paper in the manual feed slot Place a sheet of paper in the manual feed slot...

Page 105: ...er s Guide Print operation in process Do one of the following Reduce the print resolution See Basic tab in the Software User s Guide Clear the faxes from the memory See the above explanation Print Unable XX The machine has a mechanical problem Do one of the following For MFC 7360N and MFC 7460DN Transferring your faxes or Fax Journal report on page 69 before disconnecting the machine so you will n...

Page 106: ... will not lose any important messages Then disconnect the machine from the power for several minutes and then reconnect it For MFC 7860DW Disconnect the machine from the power for several minutes then reconnect it If the problem continues call Brother Customer Service Size Error DX The paper in the tray is not a suitable size for automatic duplex printing Load either Letter Legal or Folio paper fo...

Page 107: ...of the following If the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded c Press Start Transferring faxes to your PC B You can transfer the faxes from your machine s memory to your PC a Make sure that you have installed MFL Pro Suite on your PC and then turn on PC Fax Receiving on the PC For details about PC Fax...

Page 108: ...d b Open the ADF cover c Pull the jammed document out to the left d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right d Close the document cover e Press Stop Exit ...

Page 109: ...sert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through c Close the document cover d Press Stop Exit Document is jammed at the output tray B a Take out any paper from the ADF that is not jammed b Pull the jammed document out to the right c Press Stop Exit ...

Page 110: ...llow the instructions for Paper is jammed inside the machine on page 75 Note Pulling out the jammed paper downwards allows you to remove the paper more easily c Make sure the paper is below the maximum paper mark b b b 1 of the paper tray While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots See Loading pap...

Page 111: ...se steps a Open the front cover Leave the machine turned on for 10 minutes to cool down WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine b Slowly take out the drum unit and toner cartridge assembly ...

Page 112: ...posable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Open the back cover face up output tray d Pull down the tabs at the left and right hand sides to open the fuser cover 1 1 ...

Page 113: ...e up output tray g Put the drum unit and toner cartridge assembly back into the machine h Close the front cover If the machine does not start printing automatically press Start Paper is jammed inside the machine B If the LCD shows Jam Inside follow these steps a Open the front cover Leave the machine turned on for 10 minutes to cool down ...

Page 114: ...ely hot Wait for the machine to cool down before you touch the internal parts of the machine b Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out inside of the machine ...

Page 115: ...electricity DO NOT touch the electrodes shown in the illustration c Push down the green lock lever and take the toner cartridge out of the drum unit Clear the jammed paper if there is any inside the drum unit IMPORTANT Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shad...

Page 116: ...o one of the following If you were able to remove the drum unit and toner cartridge assembly and the jammed paper then go to step j If you can not remove the drum unit and toner cartridge assembly easily do not use extra force Instead lift the scanner cover Use both hands to carefully pull the jammed paper up and out of the output tray opening f Close the scanner cover ...

Page 117: ... jammed paper out of the paper tray opening i Put the paper tray back in the machine j Put the drum unit and toner cartridge assembly back in the machine k Close the front cover of the machine If the machine does not start printing automatically press Start Note If you turn off the machine while the LCD shows Jam Inside the machine will print incomplete data from your computer ...

Page 118: ...ps a Leave the machine turned on for 10 minutes to cool down WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine b Pull the duplex tray completely out of the machine ...

Page 119: ...shooting 81 B c Pull the jammed paper out of the machine or the duplex tray d Make sure that the jammed paper does not remain under the machine from static electricity e Put the duplex tray back in the machine ...

Page 120: ...printing may be dirty Clean the corona wire on the drum unit See Cleaning the corona wire on page 58 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call Brother Customer Service at 1 877 BROTHER 1 877 276 8437 in USA or 1 877 BROTHER in Canada Received faxes appear as ...

Page 121: ...ne See Receive Mode settings on page 30 If you have a dedicated fax line and want your Brother machine to automatically answer all incoming faxes you should select Fax Only mode If your Brother machine shares a line with an external answering machine you should select the External TAD mode In External TAD mode your Brother machine will automatically receive incoming faxes and voice callers will be...

Page 122: ... Plug the telephone line cord directly from the wall telephone jack to your Brother machine s LINE jack 2 Remove the protective cap from your Brother machine s EXT jack and then plug the telephone line cord from your answering machine into the EXT jack 3 Set your answering machine to answer within 4 rings If you are having problems receiving faxes or voice messages set your answering machine to an...

Page 123: ...n the glass strip See Cleaning the scanner in Appendix A of the Advanced User s Guide Cannot send a fax For MFC 7860DW Contact your administrator to check your Secure Function Lock Settings Handling incoming calls Difficulties Suggestions The machine hears a voice as a CNG tone If Easy Receive is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music...

Page 124: ...chine is plugged in and the power switch is turned on Check that the toner cartridge and drum unit are installed properly See Replacing the drum unit on page 59 Check the interface cable connection on both the machine and your computer See the Quick Setup Guide Check that the correct printer driver has been installed and chosen Check to see if the LCD is showing an error message See Error and main...

Page 125: ...The machine does not print on both sides of the paper even though the printer driver setting is Duplex Check the paper size setting in the printer driver You need to choose Letter Legal or Folio 16 to 28 lb 60 to 105 g m2 The machine is not printing or has stopped printing Press Job Cancel As the machine cancels the job and clears it from the memory it may produce an incomplete printout Scanning d...

Page 126: ...er can I use You can use thin paper plain paper bond paper recycled paper envelopes and labels that are made for laser machines For details see Acceptable paper and other print media on page 17 You can load envelopes from the manual feed slot There is a paper jam Clear the jammed paper See Paper Jams on page 72 Print quality difficulties Difficulties Suggestions Printed pages are curled Low qualit...

Page 127: ...r to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer For more details you can read FAQs and troubleshooting suggestions at http solutions brother com Macintosh The network scanning feature may not work due to the firewall settings Change or disable the firewall settings If you are using a third party personal Firewall software ...

Page 128: ...evice Selector or from the model list in ControlCenter2 Cannot connect to wireless network MFC 7860DW Investigate the problem using the WLAN Report Press Menu 5 7 and then press Start For more details see the Quick Setup Guide Other Difficulties Suggestions The machine will not turn on Adverse conditions on the power connection such as lightning or a power surge may have triggered the machine s in...

Page 129: ...ns a Press Menu 2 0 1 Miscellaneous 1 Compatibility b Press a or b to choose Basic for VoIP Normal or High MFC 7860DW Basic for VoIP reduces the modem speed to 9600 bps and turns the error correction mode ECM off For a standard telephone line If you regularly experience interference on your standard telephone line try this setting If you are using VoIP VoIP service providers offer fax support usin...

Page 130: ...dation Faint Take out the drum unit and toner cartridge assembly Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge Check if the Toner Settings of Replace Toner is Continue Continue mode by pressing Menu 1 8 See Toner settings in Chapter 1 of the Advanced User s Guide Check the machine s environment Conditions...

Page 131: ...cing the drum unit on page 59 The fuser unit may be contaminated Call Brother Customer Service Toner specks Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 17 Clean the corona wire and the drum unit See Cleaning the corona wire on page 58 and Cleaning the drum unit in Appendix A of the Advanced...

Page 132: ...n the Software User s Guide The problem may disappear by itself Print multiple pages to clear this problem especially if the machine has not been used for a long time The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 59 Lines across the page Clean the corona wire of the drum unit See Cleaning the corona wire on page 58 The drum unit may be damaged Put in a new...

Page 133: ...sheets may sometimes stick to the OPC drum surface Clean the drum unit See Cleaning the drum unit in Appendix A of the Advanced User s Guide Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 17 Do not use paper that has clips or staples because they will scratch the surface of the drum If the unpacked drum unit is in direct sunlight or ro...

Page 134: ...not stuck inside the machine blocking the scanner Page skewed Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack Set the paper guides correctly See Loading paper on page 9 If you are using the manual feed slot see Loading paper in the manual feed slot on page 11 The paper tray may be too full...

Page 135: ...output tray for the machine to eject printed pages onto the face up output tray Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Other Print Options for Windows or Print Settings For Macintosh in the Software User s Guide Wrinkles or creases Make sure that the paper is loaded properly See Loading paper on page 9 Check the paper type and quality See ...

Page 136: ...n envelope levers inside the back cover are pulled down when you print the envelope Note When you have finished printing open the back cover and reset the two green levers back to their original position Examples of poor print quality Recommendation ...

Page 137: ...t Settings For Macintosh in the Software User s Guide If this selection does not provide enough improvement select Thicker Paper in Media Type settings Examples of poor print quality Recommendation ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFG...

Page 138: ...ettings For Macintosh in the Software User s Guide Turn the paper over in the paper tray and print again Excluding letterhead paper If the problems remains switch the Anti Curl Levers as follows a Open the back cover b Lift the lever 1 and slide the two gray levers 2 in the direction of the arrow Examples of poor print quality Recommendation 1 2 2 1 2 ...

Page 139: ...Troubleshooting 101 B Curled Lift up the output tray support flap Examples of poor print quality Recommendation ...

Page 140: ...ss information 2 Address Fax Address Fax resets the following settings Address Book One Touch Dial Speed Dial Setup Groups Programmed fax jobs in the memory Polled TX Delayed Fax Station ID name and number Coverpage Msg comments Remote Fax Options Remote Access Code Fax Storage Fax Forwarding Paging and PC Fax Report settings Transmission Verification Report Tel Index List Fax Journal Setting Lock...

Page 141: ... settings press 1 and go to step e To exit without making changes press 2 and go to step f e You will be asked to reset the machine Do one of the following To reset the machine press 1 The machine will begin the reset To exit without resetting the machine press 2 Go to step f f Press Stop Exit Note You can also reset the Network settings For MFC 7360N and MFC 7460DN press Menu 5 0 For MFC 7860DW p...

Page 142: ... C a Press Menu b Choose an option Press 1 for General Setup menu Press 2 for Fax menu Press 3 for Copy menu MFC 7860DW Press 4 for Printer menu Press 5 for Print Reports menu Press 6 for Network menu Press 7 for Machine Info menu MFC 7360N and MFC 7460DN Press 4 for Print Reports menu Press 5 for Network menu Press 6 for Machine Info menu Press 9 for Service menu 1 Press 0 for Initial Setup menu ...

Page 143: ... to return to Fax mode and the time the machine will change from individual user to Public user mode when using Secure Function Lock See 1 2 Paper 1 Paper Type Thin Plain Thick Thicker Recycled Paper Label Sets the type of paper in the paper tray 17 2 Paper Size A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio Sets the size of the paper in the paper tray 17 1 See Advanced User s Guide 2 See Softwa...

Page 144: ...es the page yield of the toner cartridge 2 Sleep Time Range varies depending on models 003Min Conserves power 5 LCD Contrast nnnno nnnon nnonn nonnn onnnn Adjusts the contrast of the LCD 6 Security 1 TX Lock MFC 7360N and MFC 7460DN Prohibits most operations except receiving faxes Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1 See Advanced User s Guide 2 See Software User s Guide The ...

Page 145: ...o the size of the document 26 2 File Size 1 Color Small Middle Large You can set your own default settings of the data compression rate See 2 2 Gray Small Middle Large 8 Replace Toner Continue Stop The machine will stop printing until you replace the toner cartridge See 1 Level 1 Level 2 Level 3 Options Descriptions Page 2 Fax 1 Setup Receive In Fax mode only 1 Ring Delay 00 01 02 03 04 Sets the n...

Page 146: ...akes printouts darker or lighter 7 Polling RX Sets up your machine to poll another fax machine 8 Fax Rx Stamp On Off Prints the received time and date on the top of the received faxes 9 Duplex MFC 7460DNand MFC 7860DW On Off Prints receive faxes on both sides of the paper 2 Setup Send In Fax mode only 1 Contrast Auto Light Dark Changes the lightness or darkness of faxes you send 2 Fax Resolution S...

Page 147: ... 8 Coverpage Msg Sets up your own comments for the fax cover page 9 Overseas Mode On Off If you are having difficulty sending faxes overseas set this to On 3 Address Book 1 One Touch Dial Stores up to 8 One Touch Dial numbers so you can dial by pressing one key and Start 42 2 Speed Dial Stores up to 200 Speed Dial numbers so you can dial by pressing only a few keys and Start 44 3 Setup Groups Sets...

Page 148: ...d or PC Fax Receive you can turn on the safety feature Backup Print 2 Remote Access l Sets your own code for Remote Retrieval 3 Print Fax Prints incoming faxes stored in the memory 6 Dial Restrict 1 Dial Pad Off Enter twice On You can set the machine to restrict dialing when using the dial pad 2 One Touch Dial Off Enter twice On You can set the machine to restrict the dialing of One Touch numbers ...

Page 149: ...ng pattern with the machine 32 3 Caller ID Display Print Report View or print a list of the last 30 Caller IDs stored in the memory See 1 Level 1 Level 2 Level 3 Options Descriptions Page 3 Copy 1 Quality Auto Text Photo Graph You can choose the Copy resolution for your type of document See 1 2 Brightness nnnno nnnon nnonn nonnn onnnn Adjust the brightness for copies 3 Contrast nnnno nnnon nnonn n...

Page 150: ...to the original factory default settings 1 See Software User s Guide The factory settings are shown in Bold with an asterisk Level 1 Level 2 Level 3 Options Descriptions Page 4 Print Reports MFC 7360N and MFC 7460DN 5 Print Reports MFC 7860DW 1 Transmission 1 View on LCD You can view the Transmission Verification Report for your last 200 outgoing faxes and print the last report See 1 2 Print Repor...

Page 151: ...and MFC 7460DN 1 TCP IP 1 Boot Method Auto Static RARP BOOTP DHCP Chooses the Boot method that best suits your needs 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRNXXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses...

Page 152: ...n Off Automatically allocates the IP address from the link local address range 0 IPv6 On Off Enable or Disable the IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information 2 Ethernet Auto 100B FD 100B HD 10B FD 10B HD Chooses the Ethernet link mode 3 Status Active 100B FD Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF Shows the Etherne...

Page 153: ...d LAN 1 TCP IP 1 Boot Method Auto Static RARP BOOTP DHCP Chooses the Boot method that best suits your needs 2 IP Address 000 255 000 255 000 255 000 255 Enter the IP address 3 Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask 4 Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address 5 Node Name BRNXXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Static Chooses the WINS...

Page 154: ... from the link local address range 0 IPv6 On Off Enable or Disable the IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information 2 Ethernet Auto 100B FD 100B HD 10B FD 10B HD Chooses the Ethernet link mode 3 Wired Status Active 100B FD Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF You can see the current wired status 4 MAC Address Show...

Page 155: ...tic Chooses the WINS configuration mode 7 WINS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary WINS server 8 DNS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Off Automatically allocates t...

Page 156: ...n Fail You can see the current wireless network status 2 Signal Strong Medium Weak None You can see the current wireless network signal strength 3 SSID You can see the current SSID 4 Comm Mode Ad hoc Infrastructure You can see the current Communication Mode 6 MAC Address Shows the MAC address of the machine 7 Set to Default 1 Reset 2 Exit Restore the wireless network settings to factory default 8 ...

Page 157: ...riptions Page 6 Machine Info MFC 7360N and MFC 7460DN 1 Serial No You can check the serial number of your machine 102 7 Machine Info MFC 7860DW 2 Page Counter Total Fax List Copy Print You can check the number of total pages the machine has printed during its life See 1 3 Drum Life You can check the percentage of a Drum life that remains available 1 See Advanced User s Guide The factory settings a...

Page 158: ... each page you fax See 2 4 Tone Pulse in Canada Tone Pulse Chooses the dialing mode 4 Dial Tone in USA 5 Dial Tone in Canada Detection No Detection You can shorten the dial tone detect pause 91 5 Dial Prefix in USA 6 Dial Prefix in Canada Sets a prefix number that will always be added before the fax number every time you dial See 1 6 Reset in USA 7 Reset in Canada 1 Network 1 Reset 2 Exit Restores...

Page 159: ...h Español in Canada English Français Allows you to change the LCD language for your country See 2 Level 1 Level 2 Level 3 Options Descriptions Page 1 See Advanced User s Guide 2 See Quick Setup Guide 3 See Network User s Guide The factory settings are shown in Bold with an asterisk ...

Page 160: ... a name press c twice between characters Making corrections If you entered a letter incorrectly and want to change it press d or c to move the cursor to the incorrect character and then press Clear Repeating letters To enter a character on the same key as the previous character press c to move the cursor right before pressing the key again Press Key one time two times three times four times five t...

Page 161: ...ols Press l or 0 then press d or c to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press l for space l m Press for _ Press 0 for É À È Ê Î Ç Ë Ö 0 ...

Page 162: ...ing Memory Capacity 32 MB LCD liquid crystal display 16 characters 2 lines Power Source 110 120 V AC 50 60 Hz Power Consumption 1 Peak 1080 W Copying 2 Approx 445 W at 25 C 77 F Ready Approx 55 W at 25 C 77 F For Wireless models WLAN On Sleep Approx 3 9 W WLAN Off Deep Sleep Approx 1 7 W For non Wireless models Deep Sleep Approx 1 5 W Note All figures stated above except Peak are average figures 1...

Page 163: ...FC 7860DW LWAd 6 81 B A Standby LWAd 4 3 B A Sound pressure Operating Printing LPAm 53 dB A Standby LPAm 30 dB A Temperature Operating 50 F to 90 5 F 10 to 32 5 C Storage 32 F to 104 F 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 35 pages Staggered 20 lb 80 g m2 15 7 in 398 5 mm 12 45 in 316 mm 15 95 in 405 mm ...

Page 164: ... Document Size D Document Size Single sided ADF Width 5 8 to 8 5 in 147 3 to 215 9 mm ADF Length 5 8 to 14 in 147 3 to 355 6 mm ScannerGlass Width Max 8 5 in 215 9 mm ScannerGlass Length Max 11 7 in 297 mm ...

Page 165: ...city Up to 250 sheets of 20 lb 80 g m2 Plain Paper Manual Feed Slot Manual Paper Type Envelope Labels 2 Thin Paper Thick Paper Recycled Paper Bond Paper or Plain Paper Paper Size Width 3 to 8 5 in 76 2 to 216 mm Length 4 6 to 16 in 116 to 406 4 mm Paper Weight 16 to 43 lb 60 to 163 g m2 3 Maximum Paper Tray Capacity One sheet at a time 20 lb 80 g m2 Plain Paper Paper Output Face Down Output Tray U...

Page 166: ...MFC 7460DN 14 400 bps MFC 7860DW 33 600 bps 2 sided Duplex Print Receiving MFC 7460DN and MFC 7860DW Yes Scanning Width Max 8 2 in 208 mm Printing Width Max 8 2 in 208 mm Gray Scale 8 bit 256 levels Resolution Horizontal 203 dot in 8 dot mm Vertical Standard 98 line in 3 85 line mm Fine 196 line in 7 7 line mm Photo 196 line in 7 7 line mm Superfine 392 line in 15 4 line mm One Touch Dial 8 4 2 Sp...

Page 167: ...hrome Monochrome Copy Width Max 8 3 in 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 600 600 dpi First Copy Out Time Less than 11 seconds from Ready mode and standard tray ...

Page 168: ...nner utility Color Mono Yes Yes TWAIN Compliant Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows 7 Mac OS X 10 4 11 10 5 x 10 6 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 Color Depth 48 bit internal 24 bit external color Resolution Up to 19200 19200 dpi interpolated 2 Up to Max 600 2400 dpi optical from Scanner Glass Up to Max 600 600...

Page 169: ... 7860DW PCL6 BR Script3 PostScript 3 compatible Resolution 600 dpi 600 dpi HQ1200 2400 600 dpi quality Print Speed Duplex MFC 7460DN MFC 7860DW Up to 5 pages minute Letter size 1 Print Speed MFC 7360N Up to 24 pages minute Letter size 1 MFC 7460DN and MFC 7860DW Up to 27 pages minute Letter size 1 First Print Out Time Less than 8 5 seconds from Ready mode and standard tray ...

Page 170: ...hird party USB ports are not supported 3 See Network LAN on page 136 and the Network User s Guide for detailed network specifications USB We recommend use a USB cable Type A B that is no more than 6 feet 2 meters long 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater Wireless LAN MFC 7860DW IEEE 802 11 b g Infrastructure Ad hoc Mode ...

Page 171: ... 2000 Professional 5 Intel Pentium II or equivalent 64 MB 256 MB 150 MB 500 MB Printing PC Fax 4 Scanning USB 10 100 Base Tx Ethernet Wireless 802 11 b g Windows XP Home 2 6 Windows XP Professional 2 6 128 MB Windows XP Professional x64 Edition 2 6 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista 2 6 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB...

Page 172: ... N A Printing 10 100 Base Tx Ethernet Wireless 802 11 b g Windows Server 2003 x64 Edition print only via network 64 bit Intel 64 or AMD64 supported CPU Windows Server 2008 print only via network Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 2 GB Windows Server 2008 R2 print only via network 64 bit Intel 64 or AMD64 supported CPU Macintosh Operating System Mac OS X 10 ...

Page 173: ... IEC 19752 2 Drum yield is approximate and may vary by type of use Toner Cartridge Starter Toner Cartridge Approx 700 pages Letter 1 Standard Toner Cartridge TN 420 Approx 1 200 pages Letter 1 High Yield Toner Cartridge TN 450 Approx 2 600 pages Letter 1 Drum Unit DR 420 Approx 12 000 pages Letter 2 ...

Page 174: ... can connect your machine to a network for Network Printing Network Scanning PC Fax Send PC Fax Receive Windows only and Remote Setup 1 Also included is Brother BRAdmin Light 2 Network Management software Security Protocols Wired APOP POP before SMTP SMTP AUTH Wireless APOP POP before SMTP SMTP AUTH Wireless Network Security MFC 7860DW WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES Wireless Network ...

Page 175: ... panel overview 6 Copy 48 keys 8 Cordless telephone non Brother 37 Custom Ringing 32 D Data Ident A Call 32 Dialing a pause 42 automatic fax redial 40 manual 39 one touch 39 speed dial 39 using the Address Book key 40 Distinctive ring 32 choosing ring pattern 33 setting ring pattern 34 turning off 34 Document how to load 22 23 Drum unit cleaning 58 replacing 59 Duplex printing 127 E Envelopes 13 1...

Page 176: ...LP LCD messages 104 Menu Table 105 Hook key 8 37 I Ident A Call 32 Ident A Ring 32 J Jacks EXT external telephone 36 TAD answering machine 35 L Labels 11 17 18 21 LCD liquid crystal display 8 104 M Machine information how to reset the machine 103 reset functions 102 serial number 102 Maintenance routine replacing drum unit 59 toner cartridge 53 Manual dialing 39 receive 27 29 Menu Table 105 Mode e...

Page 177: ...profile 42 setting up 42 using 39 Search 40 speed dial changing 46 custom scan profile 44 setting up 44 using 39 R Redial Pause key 40 42 Replacing drum unit 59 toner cartridge 53 Reports Transmission Verification 26 Resolution copy 129 fax standard fine superfine photo 128 print 131 scan 130 Resolution key 8 Ring delay setting 30 RingMaster 32 S Safety Instructions viii Scanner glass using 23 Sec...

Page 178: ... messages on LCD 64 if you are having difficulty copy quality 86 incoming calls 85 network 89 paper handling 88 print quality 88 printing 82 86 receiving faxes 83 scanning 87 sending faxes 85 software 87 telephone line 91 maintenance messages on LCD 64 paper jam 72 73 75 80 V Voice Mail 32 VoIP 91 W Warranties Canada vi Notice Disclaimer iii USA iv Windows See Software User s Guide World Wide Web ...

Page 179: ...ifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five ...

Page 180: ...r International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

Page 181: ...ADVANCED USER S GUIDE MFC 7360N MFC 7460DN MFC 7860DW Not all models are available in all countries Version 0 USA CAN ...

Page 182: ... Advanced User s Guide Learn more advanced operations Fax Copy security features printing reports and performing routine maintenance PDF file Documentation CD ROM In the Box Software User s Guide Follow these instructions for Printing Scanning Network Scanning Remote Setup PC Fax and using the Brother ControlCenter utility Network Glossary This Guide provides basic information about advanced netwo...

Page 183: ... 6 Mode Timer 6 2 Security features 7 Security 7 TX Lock MFC 7360N and MFC 7460DN 7 Secure Function Lock 2 0 MFC 7860DW 8 Setting Lock 11 Restricting dialing 13 3 Sending a fax 14 Additional sending options 14 Sending faxes using multiple settings 14 Contrast 14 Changing Fax Resolution 15 Additional sending operations 15 Sending a fax manually 15 Sending a fax at the end of a conversation 15 Dual ...

Page 184: ...the memory 29 Receiving faxes into memory when the paper tray is empty 29 Polling overview 30 Polling receive 30 Stop polling 30 5 Dialing and storing numbers 31 Telephone line services 31 Tone or Pulse Canada only 31 For Fax Tel mode only 31 Caller ID 31 Special line considerations 32 Additional dialing operations 34 Dialing access codes and credit card numbers 34 Additional ways to store numbers...

Page 185: ...pying 1 sided to 2 sided MFC 7460DN and MFC 7860DW 50 Duplex Copy long edge flip 50 Advanced Duplex Copy short edge flip 50 A Routine maintenance 51 Cleaning the machine 51 Cleaning the outside of the machine 51 Cleaning the scanner 52 Cleaning the corona wire 53 Cleaning the drum unit 55 Cleaning the paper pick up rollers 59 Checking the machine 61 Checking the Page Counters 61 Checking the remai...

Page 186: ...v ...

Page 187: ...settings 1 Ring volume 1 You can choose a ring volume level from a range of settings from High to Off While in Fax mode press or to adjust the volume level The LCD will show the current setting and each key press will change the volume to the next level The machine will keep the new setting until you change it You can also change the ring volume through the menu a Press Menu 1 3 1 Volume 1 Ring b ...

Page 188: ...ker volume with the control panel keys a Press FAX b Press Hook c Press or This setting will stay until you change it again d Press Hook Automatic daylight savings time 1 You can set the machine to change automatically for Daylight Savings Time It will set itself forward one hour in the Spring and back one hour in the Fall a Press Menu 0 2 2 Date Time 2 Auto Daylight b Press a or b to choose On or...

Page 189: ... mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 3 minutes While the machine is in sleep mode the LCD will show Sleep a Press Menu 1 4 2 Ecology 2 Sleep Time b Enter the length of time the machine is idle before entering sleep mode Press OK c Press Stop Exit Deep Sleep mode 1 If the machine is in Sleep mode and does not receive any ...

Page 190: ...he quality is not good choose 2 No The machine will keep the faxes stored in the memory so you can reprint them after you replace the toner cartridge with a new one If the print quality is good choose 1 Yes The LCD will ask if you want to delete the printed faxes from the memory If you choose not to delete them you will be asked again after you replace the toner cartridge with a new one Note The M...

Page 191: ...f your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send Setting up the prefix number 1 a USA Press Menu 0 5 Canada Press Menu 0 6 b Enter the prefix number up to 5 digits on the dial pad Press OK Note You can use the numbers 0 to 9 l and Press Hook to display You cannot use with any other numbers or characters If your telephone...

Page 192: ...p Exit Mode Timer 1 The machine has three mode keys on the control panel FAX SCAN and COPY You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode If you choose Off the machine will stay in the mode you used last This setting also sets the time the machine will change from individual user to the Public mode when using Secure Function Lock See Switchi...

Page 193: ... was already on While TX Lock is on the following operations are NOT available Sending faxes Copying PC printing Scanning Note To print the faxes in memory turn off TX Lock If you forget the TX Lock password please call Brother Customer Service Setting up the password 2 Note If you have already set the password you will not need to set it again a Press Menu 1 6 1 Security 1 TX Lock b Enter a four ...

Page 194: ...er s Guide Only administrators can set limitations and make changes for each user When Secure Function Lock is on you can only use 1 Contrast 6 Polled TX and 7 Coverpg Setup under 2 Setup Send in the Fax menu If Fax Tx is disabled you cannot use any function in the Fax menu Polling Receive is enabled only when both Fax Tx and Fax Rx are enabled Setting the password for the administrator 2 The pass...

Page 195: ...re information see the Network User s Guide You can set up to 25 restricted users with restrictions and a password a Press Menu 1 6 1 Security 1 Function Lock b Press a or b to choose Setup ID Press OK c Enter the administrator password Press OK d Press a or b to choose User01 Press OK e Use the numeric keys to enter the user name See Entering text in Appendix C of the Basic User s Guide Press OK ...

Page 196: ...n also exit from the restricted user mode by pressing the current Mode key you are in Then LCD will ask you Go to Public Press 1 to choose 1 Yes Note If the current ID is restricted to the function you want to use Access Denied will appear on the LCD and then the machine will ask your name If you are allowed to access the function you want to use press a or b to choose your name and enter your fou...

Page 197: ...cology LCD Contrast Security Document Scan Address Book Dial Restrict Printer Emulation 1 Duplex 2 Reset Printer Network settings except Status Mac Address Scan to FTP 2 Scan to E mail 2 Receive Mode Date Time Station ID Tone Pulse Canada only Dial Tone Dial Prefix Reset 1 For MFC 7860DW 2 For MFC 7460DN and MFC 7860DW Also machine settings cannot be changed through the Remote Setup while Setting ...

Page 198: ... digit password Press OK twice c Press Stop Exit Restricting dialing 2 This feature is to prevent users from sending a fax or call to a wrong number by mistake You can set the machine to restrict dialing by using the dial pad One Touch and Speed Dial If you choose Off the machine does not restrict the dialing method If you choose Enter twice the machine will prompt you to re enter the number and t...

Page 199: ...ess Stop Exit Note The Enter twice setting will not work if you pick up the external handset or press Hook before entering the number You will not be asked to re enter the number You can not restrict dialing when you use Redial Pause If you chose On or Enter twice you cannot use the Broadcasting feature and cannot combine quick dial numbers when dialing ...

Page 200: ...tting If you have finished choosing settings press 2 and go to the next step for sending your fax Contrast 3 For most documents the default setting of Auto will give the best results It automatically chooses the suitable contrast for your document If your document is very light or dark changing the contrast may improve the quality of the fax Use Dark to make the faxed document lighter Use Light to...

Page 201: ... in Fax mode b Load your document c Press Hook and listen for a dial tone Or pick up the handset of the external telephone and listen for a dial tone d Dial the fax number you want to call e When you hear the fax tone press Start If you are using the scanner glass press 1 to send a fax f If you picked up the handset of an external telephone replace it Sending a fax at the end of a conversation 3 A...

Page 202: ...r credit card numbers you have stored and on how many delayed or stored faxes in memory Before you begin the broadcast 3 One Touch and Speed Dial numbers must be stored in the machine s memory before they can be used in a broadcast See Storing One Touch Dial numbers and Storing Speed Dial numbers in Chapter 7 of the Basic User s Guide Group numbers must also be stored in the machine s memory befor...

Page 203: ... you are sending a fax the machine will scan the documents into the memory before sending it Then as soon as the telephone line is free the machine will start dialing and sending Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or Next Fax On for the next fax only Note If the memory is full and...

Page 204: ... page Delayed batch transmission 3 Before sending the delayed faxes your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time a Make sure you are in Fax mode b Press Menu 2 2 4 Setup Send 4 Batch TX c Press a o...

Page 205: ...Fax mode b Press Menu 2 2 8 Setup Send 8 Coverpage Msg c Press a or b to choose 5 or 6 to store your own comment Press OK d Enter your own comment using the dial pad Press OK Use the chart on Entering text in Appendix C of the Basic User s Guide for help entering characters Send a cover page for the next fax 3 If you want to send a cover page only for the next fax your machine will ask you to ente...

Page 206: ... machine and receive a fax from it so you pay for the call The polling feature needs to be set up on both machines for this to work Not all fax machines support polling Polled transmit 3 Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for polled transmit 3 a Make sure you are in Fax mode b Load your document c Press Menu 2 ...

Page 207: ...r each additional page The document will be stored in memory and wait to be polled Note The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory To delete the fax from memory press Menu 2 7 See Checking and canceling waiting jobs on page 18 ...

Page 208: ...e a Group on a One Touch key or a Speed Dial location the faxes will be forwarded to multiple fax numbers You can also enter an E mail address if your machine has been configured for the Internet Fax feature For details about Internet Fax see the Network User s Guide For information about Fax Forward to E mail see the Brother Solutions Center at http solutions brother com d Press a or b to choose ...

Page 209: ...u store your received faxes in the machine s memory You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands See Retrieving fax messages on page 26 Your machine will automatically print a copy of the stored fax a Press Menu 2 5 1 Remote Fax Opt 1 Fwd Page Store b Press a or b to choose Fax Storage Press OK c Press Stop Exit PC Fax Receive 4 If...

Page 210: ...r s Guide If your machine has a problem and is unable to print faxes in memory you can use this setting to transfer your faxes to a PC For details see Error and maintenance messages in Appendix B of the Basic User s Guide PC Fax Receive is not supported in Mac OS See PC FAX receiving in the Software User s Guide Changing Remote Fax Options 4 If received faxes are left in your machine s memory when...

Page 211: ... lets you retrieve your stored fax messages when you are not at the machine You can call your machine from any touch tone telephone or fax machine then use the Remote Access Code to retrieve your messages Setting a Remote Access Code 4 The Remote Access Code feature lets you access the remote retrieval features when you are away from your machine Before you use the remote access and retrieval feat...

Page 212: ...sages c When you hear two short beeps use the dial pad to press 9 6 2 d Wait for a long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent followed by up to 20 digits e Hang up after you hear your machine beep Your machine will call the other machine which will then print your fax messages Note You can insert a pause in a fax number b...

Page 213: ... been registered You can register your fax forwarding number by entering 4 See Changing the Fax Forwarding number on page 26 Once you have registered the number fax forwarding will work 3 Paging 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 26 3 Erase faxes fro...

Page 214: ... Press Menu 2 1 9 Setup Receive 9 Duplex c Press a or b to choose On or Off Press OK d Press Stop Exit Note When Duplex is turned on incoming faxes will automatically be reduced to fit the size of paper in the paper tray Setting the Fax Receive Stamp 4 You can set the machine to print the received date and time in the top center of each received fax page a Make sure you are in Fax mode b Press Men...

Page 215: ... 3 Remote Fax Opt 3 Print Fax b Press Start c Press Stop Exit Receiving faxes into memory when the paper tray is empty 4 As soon as the paper tray becomes empty during fax reception the LCD shows No Paper and begins receiving faxes into the machine s memory Put some paper in the paper tray See Loading paper and print media in Chapter 2 of the Basic User s Guide The machine will carry on receiving ...

Page 216: ...er you are polling Press Start The LCD will show Dialing Sequential polling 4 Sequential polling lets you request documents from several fax machines in one operation Afterwards a Sequential Polling Report will be printed a Make sure you are in Fax mode b Press Menu 2 1 7 Setup Receive 7 Polling RX c Specify the fax machines you want to poll by using One Touch Speed Dial Search a Group or the dial...

Page 217: ...he telephone number or name if it is available of your caller as the line rings After a few rings the LCD will show the telephone number of your caller and name if available Once you answer a call the Caller ID information disappears from the LCD but the call information stays stored in the Caller ID memory You will see the first 16 characters of the number or name The Unavailable message means th...

Page 218: ... line that does not have a fax machine Your machine will work best on a dedicated line Two line telephone system 5 A two line telephone system is nothing more than two separate telephone numbers on the same wall outlet The two telephone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and ap...

Page 219: ...ne next to your machine b Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the back of the machine c Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD d Plug one end of the second telephone line co...

Page 220: ... to send the same fax message to many fax numbers you can set up a Group Groups are stored on a One Touch key or a Speed Dial number Each Group uses up a One Touch key or a Speed Dial location You can then send the fax message to all the numbers stored in a Group just by pressing a One Touch key or entering a Speed Dial number and then pressing Start Before you can add numbers to a Group you need ...

Page 221: ...d up to 15 characters Use the chart on Entering text in Appendix C of the Basic User s Guide to help you enter letters Press OK Press OK to store the Group without a name g If you want to save a fax resolution along with the number choose one of the options below To store the fax resolution press a or b to select Std Fine S Fine or Photo Press OK Press OK if you do not want to change the default r...

Page 222: ...t Speed Dial location Press OK Step 1 Enter Group Location Step 2 Enter Group Number Step 3 Select Registration Type Step 4 AddStored One Touch and Speed Dial Numbers to the Group Step 5 Enter Group Name Step 6 Select Resolution Step 7 Select File type One Touch or Speed Dial 1 to 8 Fax IFAX Fax Number or E mail Address Name Press OK Std Fine S Fine 1 Photo Email Color PDF E mail Address 100dpi 20...

Page 223: ...he chart on Entering text in Appendix C of the Basic User s Guide to help you enter letters Press OK Press OK to store the Group without a name h To choose the fax scan resolution for the Group number go to the appropriate next step as shown in the following table i Press a or b to select Std Fine S Fine 1 or Photo Press OK and then go to step n 1 S Fine does not appear if you added an E mail addr...

Page 224: ... OK Note If the Group number you are trying to change has been set to a fax forwarding number the LCD will ask you if you want to change the name or number c Do one of the following To change the stored Group information press 1 Go to step d To exit without making a change press Stop Exit G01 001 002 001 1 Change 2 Clear d Add or delete One Touch and Speed Dial numbers by following the instruction...

Page 225: ...change press Stop Exit G01 001 002 001 1 Change 2 Clear d Press a or b to select one of the following Fax IFAX Email Color PDF Email Color JPG Email Color XPS Email Gray PDF Email Gray JPG Email Gray XPS Email B W PDF Email B W TIFF Press OK e Add or delete One Touch or Speed Dial numbers by following the instructions below To add One Touch numbers press d or c to position the cursor just after th...

Page 226: ...3 3 Address Book 3 Setup Groups b Choose the One Touch key or Speed Dial number where the Group is stored Do one of the following Press the One Touch key Press Address Book and then enter the three digit Speed Dial number Press OK Note If the One Touch or Speed Dial number you are trying to delete has been set to a fax forwarding number the LCD will ask you if you want to change the name or number...

Page 227: ... still print the report by following the steps on the next page a Press Menu 2 4 2 Report Setting 2 Journal Period b Press a or b to choose an interval Press OK If you choose 7 days you will be asked to choose a day when you want the 7 day countdown to begin If you choose Every 50 Faxes the LCD shows Accepted Then go to step d c Enter the time to begin printing in 24 hour format For example enter ...

Page 228: ...der 4 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 5 User Settings Print a list of your current settings 6 Network Config Lists your network settings 7 WLAN Report MFC 7860DW Prints the result of wireless LAN connectivity diagnosis How to print a report 6 a For MFC 7360N and MFC 7460DN press Menu 4 For MFC 7860DW press Menu 5 b Do ...

Page 229: ... Stop copying 7 To stop copying press Stop Exit Enlarging or reducing the image copied 7 You can choose the following enlargement or reduction ratios The factory setting is shown in Bold with an asterisk Auto sets the machine to calculate the reduction ratio that best fits the size of paper Auto is only available when using the ADF Custom 25 400 allows you to enter a ratio from 25 to 400 To enlarg...

Page 230: ...ant Press OK Press a or b to choose Custom 25 400 Press OK Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 53 Press OK f Press Start Note Page Layout Options 2 in 1 P 2 in 1 L 2 in 1 ID 4 in 1 P and 4 in 1 L are not available with Enlarge Reduce ...

Page 231: ...ons Options Page Press a or b then press OK Press a b d or c then press OK Quality Auto Text Photo Graph 46 Stack Sort Appears when the document is in the ADF Stack Sort 46 Brightness onnnn nonnn nnonn nnnon nnnno 47 Contrast onnnn nonnn nnonn nnnon nnnno 46 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 2 in 1 ID 4 in 1 P 4 in 1 L 47 The factory settings are shown in Bold with an asterisk ...

Page 232: ...ow the steps below a Press Menu 3 1 Copy 1 Quality b Press a or b to choose the copy quality Press OK c Press Stop Exit Sorting copies using the ADF7 You can sort multiple copies Pages will be stacked in the order 1 2 3 1 2 3 1 2 3 and so on a Make sure you are in Copy mode b Load your document in the ADF c Use the dial pad to enter the number of copies up to 99 d Press Options Press a or b to cho...

Page 233: ...ayout 7 You can reduce the amount of paper used when copying by using the N in 1 copy feature This allows you to copy two or four pages onto one page If you want to copy both sides of an ID card onto one page see 2 in 1 ID Copy on page 49 IMPORTANT Please make sure the paper size is set to Letter A4 Legal or Folio P means Portrait and L means Landscape You cannot use the Enlarge Reduce setting wit...

Page 234: ...l the pages have been scanned press 2 in step g to finish If you are copying from the ADF 7 Insert your document face up in the direction shown below 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L If you are copying from the scanner glass 7 Insert your document face down in the direction shown below 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L ...

Page 235: ...ument is placed in the ADF the machine scans the data from the scanner glass c Press Options Press a or b to choose Page Layout Press OK d Press a or b to choose 2 in 1 ID Press OK e Press Start After the machine scans the first side of the card the LCD will display the following instruction Turn over the ID Then Press Start f Turn over your identification card and place it at the left side of the...

Page 236: ... up to 99 using the dial pad d Press Duplex and a or b to select 1sidedi2sided L Duplex 1sidedi2sided L e Press OK e Press Start to copy the document Advanced Duplex Copy short edge flip 7 1 sided i 2 sided S Portrait Landscape a Make sure you are in Copy mode b Load your document c Enter the number of copies up to 99 using the dial pad d Press Duplex and a or b to select 1sidedi2sided S Duplex 1s...

Page 237: ... in the Safety and Legal booklet for how to clean the machine Be careful not to inhale toner IMPORTANT Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine Cleaning the outside of the machine A a Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the AC...

Page 238: ...bles and then plug in the telephone line cord Turn on the machine s power switch Cleaning the scanner A a Turn off the machine s power switch Unplug the telephone line cord first disconnect all cables and then unplug the power cord from the AC power outlet Note For MFC 7360N and MFC 7460DN To prevent you from losing any important messages see Transferring your faxes or Fax Journal report in Append...

Page 239: ...epeat the cleaning process three or four times To test make a copy after each cleaning d Plug the machine s power cord back into the AC power outlet first connect all cables and then plug in the telephone line cord Turn on the machine s power switch Cleaning the corona wire A If you have print quality problems clean the corona wire as follows a Open the front cover and leave the machine turned on ...

Page 240: ...rs on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Note Be sure to return the tab to the home position a 1 If you do not printed pa...

Page 241: ...at the same time The Drum Cleaning message will appear on the LCD f Using both hands slide the manual feed paper guides to the width of the paper that you are going to use g Using both hands put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller When you feel the machine pull in the paper let go The machine will start the Drum...

Page 242: ...ject the paper It may cause a jam If the machine receives a print job before you put the sheet of paper in the manual feed slot the machine will finish the Drum Cleaning process first and then print the print job h When the machine has finished cleaning the machine returns to Ready mode i Repeat steps e to h two more times using a new blank sheet of paper each time Upon completion please discard t...

Page 243: ...entally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Push down the green lock lever and take the toner cartridge out of the drum unit IMPORTANT To avoid print quality problems ...

Page 244: ...e exact position of the poor print e Turn the drum unit gear by hand while looking at the surface of the OPC drum 1 f When you have found the mark on the drum that matches the print sample wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object 1 ...

Page 245: ...r cartridge assembly back in the machine i Close the front cover Cleaning the paper pick up rollers A If you have paper feed problems clean the pick up rollers as follows a Turn off the machine s power switch Unplug the power cord from the AC power outlet Note MFC 7360N and MFC 7460DN To prevent you from losing important messages see Transferring your faxes or Fax Journal report in Appendix B of t...

Page 246: ...n lukewarm water and then wipe the separator pad 1 of the paper tray with it to remove dust d Wipe the two pick up rollers 1 inside of the machine to remove dust e Put the paper tray back in the machine f Plug the machine s power cord back into the AC power outlet Turn on the machine s power switch 1 1 ...

Page 247: ...art It will not be accurate if that part s life counter was reset during the life of the used part Packing and shipping the machine A Note If for any reason you must ship your machine carefully repack the machine in the original packaging to avoid any damage during transit The machine should be adequately insured with the carrier If you are returning your machine to Brother as part of the Exchange...

Page 248: ...nd toner cartridge assembly back into the machine f Put the elastic band over the handle of the drum unit as shown in the illustration g Close the front cover h Put the machine into the bag it originally came in i Pack the AC cord and printed materials in the original carton as shown below j Close the carton and tape it shut 1 FRONT ...

Page 249: ...Batch Transmission As a cost saving feature all delayed faxes to the same fax number will be sent as one transmission Beeper Volume Volume setting for the beep when you press a key or make an error Broadcasting The ability to send the same fax message to more than one location Cancel Job Cancels a programmed print job and clears the machine s memory CNG tones The special tones beeps sent by fax ma...

Page 250: ...mit RX means Receive Fax Receive Code Press this code l51 when you answer a fax call on an extension or external telephone Fax Storage You can store faxes in the memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resoluti...

Page 251: ...ther fax machine to retrieve waiting fax messages Pulse Canada only A form of rotary dialing on a telephone line Real Time Transmission When memory is full you can send faxes in real time Remaining Jobs You can check which programmed fax jobs are waiting in the memory and cancel the jobs individually Remote Access Code Your own four digit code l that allows you to call and access your machine from...

Page 252: ...y settings You can choose certain options for each fax transmission and copy without changing the default settings Tone A form of dialing on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine Transmission Verification Report A report for each transmission that shows its date time and nu...

Page 253: ... card numbers 34 dial prefix 5 Groups broadcasting 16 restricting dialing 13 Drum unit checking remaining life 61 cleaning 53 55 Dual access 16 Duplex copy 50 E Enlarge Reduce key 43 F Fax codes changing 25 remote access code 25 Fax forwarding changing remotely 26 27 programming a number 22 Fax storage 23 printing from memory 29 turning off 25 turning on 23 Fax stand alone receiving at end of conv...

Page 254: ...r 22 Polling polled transmit 20 polling receive 30 Power failure 1 Print fax from memory 29 reports 42 Q Quality copying 45 46 Quick dial access codes and credit card numbers 34 broadcasting 16 using Groups 16 Group dial setting up Groups for broadcasting 34 R Redial Pause key 34 Reducing copies 43 incoming faxes 28 Remote retrieval 25 access code 25 commands 27 getting your faxes 26 Reports 41 42...

Page 255: ... up the password 7 Sleep mode 3 Sort 46 T TAD telephone answering device external 33 with two line jack 33 Telephone line converting wall outlets 32 roll over lines 32 two line telephone system 32 Temporary copy settings 43 Toner Save 3 Toner Setting Continue Mode 4 Two line telephone system 32 TX Lock 7 V Volume setting beeper 1 ring 1 speaker 2 ...

Page 256: ...r International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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