Brother ADS-1100W Service Manual Download

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2-25

Confidential

4.5

Troubleshooting for Control Panel Problems

4.5.1 Nothing is displayed on the LED

4.5.2 Control panel is inoperable

4.5.3 Only specified buttons are inoperable

4.6

Troubleshooting for Network Problems

4.6.1 Cannot scan via network connection

<User Check>

• Check that the AC adapter is connected correctly.

Step

Cause

Remedy

Connection failure of the panel
PCB flat cable

Reconnect the panel PCB flat cable.

AC adapter failure

Replace the AC adapter.

Panel PCB failure

Replace the panel unit.

Main PCB failure

Replace the main PCB ASSY.

<User Check>

• Check that the function lock is not set.

Step

Cause

Remedy

Connection failure of the panel
PCB flat cable

Reconnect the panel PCB flat cable.

Panel PCB failure

Replace the panel unit.

Main PCB failure

Replace the main PCB ASSY.

Step

Cause

Remedy

Panel PCB failure

Replace the panel unit.

<User Check>

• Check the relevant section in the Network Setting Guide.
• Check the network connection.
• Reset the network. (refer to the User's Guide.)

Step

Cause

Remedy

Connection failure of the wireless
LAN PCB connector

Reconnect the wireless LAN PCB ASSY.

Wireless LAN PCB failure

Replace the wireless LAN PCB ASSY.

Main PCB failure

Replace the main PCB ASSY.

Summary of Contents for ADS-1100W

Page 1: ...her Advanced Document Scanner SERVICE MANUAL MODEL ADS 1000W 1100W Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times Jul 2013 SM PT060 2 ...

Page 2: ...tion may be reproduced in any form or by any means without permission in writing from the publisher All other product and company names mentioned in this manual are trademarks or registered trademarks of their respective holders Specifications are subject to change without notice ...

Page 3: ...ck Memory Stick PRO Memory Stick PRO Duo Memory Stick Duo MagicGate Memory Stick Memory Stick Micro and M2 are trademarks of Sony Corporation AOSS is a trademark of Buffalo Inc Wi Fi WPA WPA2 Wi Fi Protected Access and Wi Fi Protected Setup are either trademarks or registered trademarks of Wi Fi Alliance in the United States and or other countries Intel and Pentium are trademarks of Intel Corporat...

Page 4: ...Cross section Drawing 2 2 2 2 Paper Feeding 2 2 2 3 Operation of Each Part 2 3 2 4 Block Diagram 2 4 2 5 Main Components 2 5 3 ERROR INDICATIONS 2 6 3 1 LED Display when an Error Occurs 2 6 3 2 Error Messages 2 11 4 TROUBLESHOOTING 2 12 4 1 Troubleshooting for Error Display 2 12 4 1 1 All scanned data are printed as blank page 2 12 4 1 2 The machine and USB cable were not connected when to PC was ...

Page 5: ...ected an open front cover 2 14 4 1 9 Separation pad counter has exceeded the upper limit Pick up roller counter has exceeded the upper limit Both of separation pad counter and pick up roller counter have exceeded the upper limit 2 14 4 1 10 The top cover was opened when a card was set 2 14 4 1 11 A card was set when the top cover was open 2 15 4 1 12 No device with WPS or AOSS feature found on dev...

Page 6: ...TION 3 4 5 OVERVIEW OF GEARS 3 5 6 HARNESS ROUTING 3 6 7 DISASSEMBLY FLOW CHART 3 11 8 DISASSEMBLY PROCEDURE 3 12 8 1 Disconnecting cables 3 12 8 2 Bottom rubber 3 13 8 3 Side cover L 3 14 8 4 Side cover R 3 15 8 5 Front under cover 3 15 8 6 Back cover 3 16 8 7 Top cover ASSY Guide tray ASSY 3 17 8 8 Main PCB ASSY 3 18 8 9 Wireless LAN PCB ASSY Gasket Wireless LAN PCB support 3 20 8 10 Front cover...

Page 7: ... 5 Checking Operation after Repair 4 10 3 IF YOU REPLACE THE PICK UP ROLLER SEPARATION PAD ASSY 4 11 3 1 Resetting Pick up Roller Separation Pad Counters 4 11 CHAPTER 5 SERVICE FUNCTIONS 1 MAINTENANCE MODE 5 1 1 1 How to Enter Maintenance Mode 5 1 1 1 1 Method of entering end user accessible maintenance mode 5 1 1 1 2 Method of entering maintenance mode for service personnel 5 1 1 2 List of Mainte...

Page 8: ...G DIAGRAM 1 WIRING DIAGRAM 6 1 CHAPTER 7 PERIODICAL MAINTENANCE 1 PERIODICAL MAINTENANCE PARTS 7 1 APPENDIX 1 SERIAL NUMBERING SYSTEM APPENDIX 2 DELETING USER SETTING INFORMATION APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER ...

Page 9: ...ectives and regulations applied within the European Community The Declaration of Conformity DoC can be downloaded from Brother Solutions Center Visit http solutions brother com and select Europe select your country select your model select Manuals and your language then click Search select Declaration of Conformity click Download Your Declaration will be downloaded as a PDF file Declaration of Con...

Page 10: ...cable which does not exceed 2 m in length Recycling information in accordance with the WEEE and Battery Directives The product battery is marked with one of the above recycling symbols It indicates that at the end of the life of the product battery you should dispose of it separately at an appropriate collection point and not place it in the normal domestic waste stream Product mark Battery mark E...

Page 11: ...ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Conn...

Page 12: ...Canada applicables aux appareils radio exempts de licence L exploitation est autorisee aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioelectrique subi meme si le brouillage est susceptible d en compromettre le fonctionnement For use in the USA or Canada only These machines are made for use in the USA ...

Page 13: ...s tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Prohibition icons indicate actions that must not be performed This icon indicates that flammable sprays may not be used This icon indicates that organic solvents such as alcohol and liquids may not be used Electrical Hazard icons alert you to possible electrical shock Fire...

Page 14: ...t has been damaged Instead unplug the unit from the power outlet and contact Brother Authorized Service Personnel The unit should be connected to an AC power source within the range indicated on the rating label DO NOT connect it to a DC power source or inverter Doing this might cause an electrical shock or a risk of fire If you are not sure what kind of power source you have contact a qualified e...

Page 15: ...pull the cord of the AC adapter DO NOT drop hit or otherwise damage the AC adapter DO NOT touch the unit during a thunderstorm when the AC adapter is plugged in There may be a remote risk of electric shock from lightning when the machine is used during a thunderstorm When disconnecting the AC adapter from the machine or from the power outlet always hold the connector not the cable and pull firmly ...

Page 16: ...ldren Do not use the bag in cribs beds carriages or play pens The bag is not a toy FIRE HAZARDS Failure to follow the warnings in this section may create the risk of a fire DO NOT use flammable substances any type of spray or an organic solvent liquid that contains alcohol or ammonia to clean the inside or outside of the unit Doing this may cause a risk of fire or electrical shock DO NOT touch the...

Page 17: ...achine before picking them out Otherwise you could cause injury to your fingers by trapping them in a roller DO NOT put your hands on the edge of the machine Doing this may cause injury to your fingers by pinching them DO NOT touch the shaded area shown below when the top cover is open Doing this may cause injury to your fingers by pinching them ...

Page 18: ...ntend to use the unit for an extended period of time disconnect the AC adapter from the power outlet DO NOT swing the AC adapter around or play with it Doing so may result in injury to yourself or others Use caution when operating the machine to prevent clothing particularly sleeves neckties etc hair or accessories from being drawn into the machine otherwise injury may result In the event that an ...

Page 19: ...ower cord before removing any covers or PCBs adjusting the machine or conducting continuity tests using a tester Be sure to always observe all warnings Be careful not to lose screws washers or other parts removed Be sure to apply grease to applicable positions specified in this chapter When using soldering irons or other heat generating tools take care not to accidentally damage parts such as wire...

Page 20: ...32 k Memory 128 MB Interface USB Hi Speed 2 0 USB Host WiFi Power Consumption Scanning Approximately 14 W Ready Approximately 4 0 W Sleep Approximately 1 5 W Power Off Approximately 0 25 W Power Source AC 100 to 240 V 50 60 Hz DC 24 V 1 A Noise Level Sound Pressure Scanning 47 dB Sound Power Scanning 59 dB Environment Temperature Operating 5 to 35 C Storage 0 to 40 C Humidity Operating 20 to 80 St...

Page 21: ...ions Windows Operating System Windows XP 1 32 bit Intel Pentium II or equivalent 128 MB 256 MB 150 MB 1 GB USB 802 11b g n Wireless Windows Vista 1 Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD 64 supported CPU 512 MB 1 GB 500 MB 1 GB Windows 7 1 1 GB 32 bit 2 GB 64 bit 1 GB 32 bit 2 GB 64 bit 650 MB 1 GB Windows 8 1 Macintosh Operating System OS X v10 6 8 Intel Processor 1 GB 2 GB 80 MB 1 ...

Page 22: ...000 sheets A4 LTR or 1 year User replacement parts Model ADS 1000W 1100W ADF Input 20 sheets ADF Output N A Duplex Scan Yes Model ADS 1000W 1100W Media Type ADF Plain Paper Thin Paper Thick Paper Thicker Paper Recycled Paper Business Card Plastic Card Media Weight ADF multiple paper 52 to 110 g m2 14 lb to 29 lb ADF single paper Plain paper 52 to 110 g m2 14 lb to 29 lb Thick paper 110 to 200 g m2...

Page 23: ...N Compliant Windows Windows XP 1 Windows Vista Windows 7 Windows 8 Macintosh OS X v10 6 8 10 7 x 10 8 x 2 WIA Compliant Windows Windows XP 1 Windows Vista Windows 7 Windows 8 ICA Compliant Macintosh OS X v10 6 8 10 7 x 10 8 x 2 ISISTM Compliant Windows Windows XP 1 Windows Vista Windows 7 Windows 8 Color Depth Input 30 bit color processing Output 24 bit color processing Resolution Interpolated Up ...

Page 24: ...nt 1 The recommended paper is used for the document Refer to 1 5 2 Media specifications in Chapter 1 2 The document is not damp 3 Acid paper is not used 4 The document is not bent torn or wrinkled Others 1 Condensation When the machine is moved to a warm room from a cold location condensation may occur inside the machine causing various problems as listed below Condensation on the surface of optic...

Page 25: ...Feeding Fig 2 2 First side CIS unit Card detection actuator Feed roller Pick up roller Document detection actuator Separation pad ASSY Ejection roller Second side CIS unit Document scanning position actuator Card scanning position actuator Card feed path Document feed path ...

Page 26: ...ts and cards Document detection sensor Detects the document set in the document tray Detects document jams Document scanning position sensor Detects the document scanning start position Detects document jams Front cover sensor Detects whether the front cover is open or closed Top cover sensor Detects whether the top cover is open or closed Card detection sensor Detects cards set in the card slot C...

Page 27: ...sor PCB Card scanning position sensor PCB Wireless LAN PCB Top cover sensor Card detection sensor PCB Front cover sensor EEPROM DDR3 USB Full speed ASIC Saffron PC Main PCB 16 bit AC adapter Power circuit First side CIS Second side CIS LED driver AFE USB flash memory drive Flash ROM Main motor Motor driver LED driver AFE USB ...

Page 28: ...nsor PCB Guide tray shaft Side cover R Ejection roller cover Front under cover Front cover L Guide tray shaft Pick up roller cover ASSY Document detection sensor PCB Document scanning position sensor PCB Card R sensor holder Back cover Upper document chute Panel unit Main motor Side cover L Bottom rubber Pick up roller Lower chute ASSY Cover switch ASSY Main PCB ASSY Wireless LAN PCB ASSY Second s...

Page 29: ... display Type of problem Refer to All scanned data are printed as blank page 4 1 1 The machine and USB cable were not connected when to PC was executed Or wireless LAN was not connected when to PC to FTP or to WS SCAN was executed 4 1 2 There was insufficient memory in the machine when to PC was executed 4 1 3 There was insufficient space in the connected USB flash memory drive when to USB was exe...

Page 30: ... FTP was executed no response from the remote station in the beginning of transmission Server host identified or communication was interrupted 4 1 5 There was insufficient memory in the machine when to FTP was executed 4 1 3 There was insufficient memory in the machine when to WS SCAN was executed 4 1 3 Paper jam occurred when the machine started or during document scanning or card jam occurred du...

Page 31: ...over sensor detected an open front cover 4 1 8 Separation pad counter has exceeded the upper limit 4 1 9 Pick up roller counter has exceeded the upper limit 4 1 9 Both of separation pad counter and pick up roller counter have exceeded the upper limit 4 1 9 The top cover was opened when a card was set 4 1 10 Error display Type of problem Refer to ...

Page 32: ...rch for wireless LAN setting 4 1 12 An error occurred in wireless LAN connection 4 1 5 Multiple devices with AP for WPS PBC mode or in AOSS mode found on wireless LAN connection 4 1 13 Error display Type of problem Refer to After pressing the key First or second side CIS unit ID mounted on the machine does not match with the one on EEPROM 4 1 14 Color parameter in the EEPROM does not match the fir...

Page 33: ...fidential Wireless LAN MAC address has not been registered 4 1 15 Write error in the EEPROM of the main PCB 4 1 16 ROM data acquisition error 4 1 16 Error display Type of problem Refer to After pressing the key ...

Page 34: ...nnected Overcurrent has been detected in the USB terminal 4 1 7 Out of Memory There is insufficient memory 4 1 3 4 1 4 Replace Pad Use of the separation pad ASSY has reached the upper limit 4 1 9 Replace Parts Use of the separation pad ASSY and pick up roller has reached the upper limit 4 1 9 Replace Roller Use of the pick up roller has reached the upper limit 4 1 9 Unable to Scan An error occurre...

Page 35: ...y drive exceeded the upper limit when to USB was executed Sequential number of files and folders stored in the USB flash memory drive exceeded the upper limit when to USB was executed Step Cause Remedy 1 Main PCB failure Replace the main PCB ASSY User Check Check that the USB cable is free from breakage Check that the USB cable is connected to the machine correctly Check that the computer is runni...

Page 36: ...tacles which interferes wireless LAN reception Step Cause Remedy 1 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY 2 Main PCB failure Replace the main PCB ASSY User Check Check that there is no paper or object jammed in the machine Step Cause Remedy 1 Document scanning position actuator caught in sections of the machine Reattach the document scanning position actuator 2 Card scanning po...

Page 37: ...orrectly Step Cause Remedy 1 Front cover actuator coming off Reattach the front cover actuator 2 Front cover sensor coming off Reattach the front cover sensor 3 Connection failure of the front cover sensor harness Reconnect the front cover sensor harness 4 Front cover sensor failure Replace the cover switch ASSY 5 Panel PCB failure Replace the panel unit 6 Main PCB failure Replace the main PCB ASS...

Page 38: ...reless LAN setting Check that peripheral equipments ex wireless server are turned ON Check for distance and obstacles which interferes wireless LAN reception Step Cause Remedy 1 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY 2 Main PCB failure Replace the main PCB ASSY User Check Refer to the User s Guide and reconfigure the wireless LAN setting Check the setting of peripheral equipmen...

Page 39: ...ected 4 1 16 Write error in the EEPROM of the main PCB ROM data acquisition error Step Cause Remedy 1 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY 2 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Main PCB failure Replace the main PCB ASSY ...

Page 40: ...Check that the contrast setting is not too light Clean the CIS glass Step Cause Remedy 1 First side or second side CIS unit failure Replace the first side or second side CIS unit 2 Main PCB failure Replace the main PCB ASSY Light White vertical streaks Vertical streaks Completely blank Hue defect Faulty registration Dark or bluish white Expanded image ...

Page 41: ...not too dark Step Cause Remedy 1 First side or second side CIS unit failure Replace the first side or second side CIS unit 2 Main PCB failure Replace the main PCB ASSY User Check Check that the document is not reversed Check that the document is set in the document tray correctly Step Cause Remedy 1 Connection failure of the CIS flat cable Reconnect the first side or second side CIS flat cable 2 F...

Page 42: ...it failure Replace the first side or second side CIS unit User Check Clean the CIS glass Clean the document pressure bar Step Cause Remedy 1 First side or second side CIS unit failure Replace the first side or second side CIS unit Step Cause Remedy 1 First side or second side CIS unit failure Replace the first side or second side CIS unit 2 Main PCB failure Replace the main PCB ASSY ...

Page 43: ...te the CIS type setting Refer to 1 3 9 in Chapter 5 2 The firmware is outdated Install the latest version firmware Refer to 1 4 in Chapter 4 3 First side or second side CIS unit failure Replace the first side or second side CIS unit 4 Main PCB failure Replace the main PCB ASSY ...

Page 44: ...hine is not scanning a glossy paper used in magazines and others Step Cause Remedy 1 Separation arm coming off Reattach the separation arm 2 Separation spring coming off Reattach the separation spring 3 Abrasion of the separation pad Replace the separation pad ASSY 4 Abrasion of the pick up roller Replace the pick up roller ASSY User Check Check that the document guide is adjusted to suit the docu...

Page 45: ...ment or bending of the pick up roller support film Replace the pick up roller cover ASSY 6 Document scanning position sensor failure Replace the document scanning position sensor PCB 7 Main motor failure Replace the main motor User Check Check that the card guide is aligned with the card size Step Cause Remedy 1 Card scanning position actuator caught in sections of the machine Reattach the card sc...

Page 46: ...ding system 6 Top cover sensor or front cover sensor failure Replace the cover switch ASSY 7 Document detection sensor failure Replace the document detection sensor PCB 8 Main motor failure Replace the main motor 9 Main PCB failure Replace the main PCB ASSY User Check Check that the card is set correctly Check that the card guide is adjusted well and the card is not stuck Step Cause Remedy 1 Card ...

Page 47: ...Reset the machine to the default settings Refer to the User s Guide Check that the AC adapter is connected correctly Step Cause Remedy 1 Program malfunction Reinstall the latest firmware 2 Connection failure of the front cover sensor harness Reconnect the front cover sensor harness 3 Front cover sensor or top cover sensor failure Replace the cover switch ASSY 4 Main PCB failure Replace the main PC...

Page 48: ... unit 4 Main PCB failure Replace the main PCB ASSY User Check Check that the function lock is not set Step Cause Remedy 1 Connection failure of the panel PCB flat cable Reconnect the panel PCB flat cable 2 Panel PCB failure Replace the panel unit 3 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Panel PCB failure Replace the panel unit User Check Check the relevant section in the Ne...

Page 49: ...use Remedy 1 Possible cause differs depending on the location Identify the location with the problem When the location with the problem is identified check for any foreign object around that location 2 Insufficient grease on parts Re grease the parts 3 Bent or defective part Replace the part User Check Check that the USB flash memory drive is inserted into the USB host correctly Replace the USB fl...

Page 50: ...3 1 Confidential CHAPTER 3 DISASSEMBLY REASSEMBLY 1 PACKING Fig 3 1 ...

Page 51: ...3 2 Confidential 2 SCREW CATALOGUE Screw pan S P washer Taptite cup S Taptite bind B Taptite bind B M3x8 Screw pan S P washer M3x6 DA Taptite cup S M3x5 ...

Page 52: ...0 7 1 Taptite bind B M3x8 1 0 50 0 10 5 1 Panel FG harness 1 Second side CIS FG harness Taptite cup S M3x5 1 0 70 0 10 7 1 Panel unit Taptite bind B M3x8 2 0 50 0 10 5 1 Pinch roller support plate Taptite bind B M3x8 2 0 50 0 10 5 1 Taptite cup S M3x5 2 0 70 0 10 7 1 Main motor Screw pan S P washer M3x6 DA 1 0 50 0 10 5 1 Taptite bind B M3x8 1 0 50 0 10 5 1 Gear hold plate Taptite bind B M3x8 2 0 ...

Page 53: ...3 4 Confidential 4 LUBRICATION There are no applicable parts for lubrication ...

Page 54: ...3 5 Confidential 5 OVERVIEW OF GEARS Fig 3 2 Frame R LD6722 Roller gear These parts are subject to change without notice LD6715 Gear 23 LD6715 Gear 23 LD6722 Roller gear LD6958 Gear 21 ...

Page 55: ...at cable Main PCB ASSY Flat cable insulation film lower Hooks Card detection sensor harness WH RD BK Front cover sensor harness WH BK Top cover sensor harness WH YW Second side CIS flat cable Panel FG harness GN Second side CIS FG harness BK Panel PCB flat cable Flat cable insulation film lower B Main PCB ASSY Second side CIS flat cable Flat cable insulation film lower A ...

Page 56: ...Flat cable insulation film lower A Flat cable insulation film lower B Hook Hook Panel PCB flat cable Hook Second side CIS flat cable Hook Panel PCB flat cable Main motor harness ASSY RD Main PCB ASSY top side Panel PCB flat cable Main PCB ASSY top side Second side CIS flat cable Second side CIS FG harness BK Panel FG harness GN Main PCB ASSY ...

Page 57: ...lors are subject to change for some reason Top cover sensor Guide Top cover sensor harness WH YW Front cover sensor harness WH BK Front cover sensor Second side CIS FG harness BK Main motor Ferrite core Main motor harness ASSY RD Panel FG harness GN ...

Page 58: ...Harness colors are subject to change for some reason Panel PCB flat cable Core Second side CIS flat cable Core Front cover sensor harness WH BK Card detection sensor harness WH RD BK Top cover sensor harness WH YW Main motor harness ASSY RD Hook Core First side CIS flat cable ...

Page 59: ...e subject to change for some reason Document detection sensor harness WH Panel PCB flat cable Panel FG harness GN Document scanning position sensor harness BK Second side CIS flat cable Card scanning position sensor harness YW Second side CIS FG harness BK ...

Page 60: ...Top cover ASSY 15 40 8 4 Side cover R 10 10 8 9 Gasket 5 10 8 23 Card detection sensor PCB 20 30 8 22 First side CIS flat cable 25 40 8 17 Ejection roller cover 25 5 8 15 Document detection sensor PCB 10 20 8 15 Card scanning position sensor PCB 20 40 8 12 Second side CIS unit 10 15 8 8 Main PCB ASSY 55 65 8 18 First side CIS unit 10 15 8 11 Panel unit 80 85 8 18 When attaching the first side CIS ...

Page 61: ...RE 8 1 Disconnecting cables Prior to proceeding with the disassembly procedure 1 Disconnect the following AC adapter If connected USB cable if connected USB flash memory drive If connected Fig 3 3 AC adapter USB cable USB flash memory drive ...

Page 62: ...8 2 Bottom rubber 1 Turn the machine upside down 2 Remove the two bottom rubbers from the side cover L 3 Remove the two bottom rubbers from the side cover R Fig 3 4 Bottom rubbers Side cover L Bottom rubbers Side cover R ...

Page 63: ...to remove the bottom plate from the machine Fig 3 5 2 Remove the taptite bind B M3x8 screw Release the rib from the hook of the machine while lifting it and remove the side cover L from the machine Fig 3 6 Bottom plate Taptite cup S M3x5 Taptite bind B M3x8 Side cover L Hook Rib ...

Page 64: ... M3x8 screw Release the rib from the hook of the machine while lifting it and remove the side cover R from the machine Fig 3 7 8 5 Front under cover 1 Remove the front under cover from the machine Fig 3 8 Taptite bind B M3x8 Side cover R Hook Rib Front under cover ...

Page 65: ...ease the three hooks to remove the back cover from the machine 2 Remove the card guide spring from the card guide 2 Remove the card guide 1 and 2 from the back cover Fig 3 9 Hooks Back cover Hook Card guide 2 Card guide 1 Card guide spring ...

Page 66: ...wo guide tray shafts using a tweezer or equivalent tool and remove the top cover ASSY and guide tray ASSY from the machine Fig 3 10 3 Release the guide tray ASSY from the two bosses of the top cover ASSY by bending it inward Fig 3 11 Top cover ASSY and guide tray ASSY Guide tray shaft Guide tray shaft Top cover ASSY Boss Boss Guide tray ASSY ...

Page 67: ...SY is secured by screws when connecting disconnecting harnesses and flat cables After disconnecting flat cables check that each cable is not damaged at its end or short circuited When connecting flat cables do not insert them at an angle After insertion check that the cables are not at an angle Assembling Note Engage the hole on the left side of the harness protect film with the hook and put the s...

Page 68: ...ide and lift the main PCB ASSY Disconnect the panel PCB flat cable from the main PCB ASSY by releasing the connector lock Disconnect the main motor harness ASSY from the back side of the main PCB ASSY to remove it from the machine Fig 3 13 HARNESS ROUTING Refer to 4 Main PCB ASSY top side Taptite cup S M3x5 Taptite bind B M3x8 Panel FG harness Panel PCB flat cable Main motor harness ASSY Main PCB ...

Page 69: ...sconnect the wireless LAN PCB ASSY from the main PCB ASSY 3 Remove the gasket from the main PCB ASSY 4 Remove the wireless LAN PCB support from the wireless LAN PCB ASSY Fig 3 14 Assembling Note Check that the gasket is attached to the main PCB ASSY Main PCB ASSY Gasket Wireless LAN PCB ASSY Wireless LAN PCB support Wireless LAN PCB protect film wireless LAN PCB protect pad ...

Page 70: ...e wireless LAN PCB ASSY to the main PCB ASSY Attach the wireless LAN PCB protect film wireless LAN PCB protect pad along the edge of the main PCB ASSY and the side of the connector foots for the wireless LAN PCB ASSY as shown in the figure below Wireless LAN PCB ASSY Wireless LAN PCB support Wireless LAN PCB ASSY Wireless LAN PCB protect film wireless LAN PCB protect pad Main PCB ASSY Connector fo...

Page 71: ...idential 8 10 Front cover L 1 Lift the front cover L in the direction of arrow a to release it from the hook and open it in the direction of arrow b to remove it from the machine Fig 3 17 Front cover L a b Hook ...

Page 72: ...l unit and upper document chute from the machine Release the two FG harnesses and two flat cables from the securing fixtures 3 Remove the two taptite bind B M3x8 screws from the upper document chute Fig 3 18 HARNESS ROUTING Refer to 4 Main PCB ASSY top side 6 Frame L and 7 Flat cable on the left side at the bottom Note Be careful not to lose the core Second side CIS FG harness Taptite cup S M3x5 T...

Page 73: ... document scanning position sensor harness and card scanning position sensor harness from the panel PCB Release the panel FG harness and panel PCB flat cable from the securing fixtures to remove the upper document chute from the panel unit Fig 3 19 HARNESS ROUTING Refer to 9 Upper chute ASSY Panel PCB Upper document chute Holes Hooks Document scanning position sensor harness Panel unit Hooks Hooks...

Page 74: ...ind the CIS unit New CIS Alphabet in the red frame is K as shown in the picture below Old CIS Alphabet in the red frame is J as shown in the picture below Note When replacing the second side CIS unit check whether it is new or old referring to How to determine whether CIS is new or old so that both of them are new or old If the old CIS unit was replaced with the new one update the firmware with th...

Page 75: ... the direction of the arrow 2 Remove the separation pad ASSY from the upper document chute Fig 3 21 Note When the separation pad ASSY has been replaced refer to the operation manual and reset the separation pad counter Upper document chute Separation pad ASSY Separation arm ...

Page 76: ...ble to the upper document chute by engaging the marking on the second side CIS flat cable with the edge of the rib on the upper document chute as shown in the figure above Fold the second side CIS flat cable as shown in the illustration below Second side CIS flat cable Upper document chute Marking Edge of the rib Second side CIS flat cable Mountain fold Valley fold Reinforcing plate CIS side 17 mm...

Page 77: ...d CIS FG harness from the pinch roller support plate Remove the two taptite bind B M3x8 screws while peeling the upper chute harness film Bend the separate earth wire inward to remove the pinch roller support plate from the upper document chute 5 Release the hook to remove the document scanning position sensor PCB from the upper document chute Disconnect the document scanning position sensor harne...

Page 78: ... harness in the securing fixtures as shown in the illustration below Attach the document detection actuator earth plate as shown in the illustration below Card scanning position sensor harness YW Document detection sensor PCB Document detection actuator earth plate Document scanning position sensor harness BK Upper chute harness film Document detection sensor harness WH ...

Page 79: ...arness ASSY from the main motor 2 Remove the screw pan S P washer M3x6 DA and the taptite bind B M3x8 screw to remove the main motor from the machine Fig 3 26 HARNESS ROUTING Refer to 6 Frame L Main motor harness ASSY Main motor Taptite bind B M3x8 Screw pan S P washer M3x6 DA ...

Page 80: ... upside down 2 Release the three hooks on the ejection roller cover from the machine 3 Remove the five tabs A on the ejection roller cover while lifting it with a screw driver or equivalent tools and remove it from the machine Fig 3 27 Ejection roller cover Hooks A ...

Page 81: ...nit from the machine Fig 3 28 Note When replacing the first side CIS unit check whether it is new or old referring to How to determine whether CIS is new or old so that both of them are new or old If the old CIS unit was replaced with the new one update the firmware with the latest version New CIS unit does not work with the old firmware First side CIS unit First side CIS flat cable ...

Page 82: ... cover ASSY 1 Open the pick up roller cover ASSY 2 Slide the pick up roller cover ASSY in the direction of arrow a to remove the boss and in the direction of arrow b to remove it from the machine Fig 3 29 Pick up roller cover ASSY b a Boss ...

Page 83: ...ign the cut surface of the roller shaft with the bushing and in the direction of arrow b to remove it from the machine Fig 3 30 Note When the pick up roller had been replaced refer to the operation manual and reset the pick up roller counter Cut surface Pick up roller Cut surface a b Bushing Bushing ...

Page 84: ...ness and front cover sensor harness from the securing fixtures 3 Remove the taptite bind B M3x8 screw to remove the cover switch ASSY from the machine Fig 3 31 HARNESS ROUTING Refer to 5 Frame R and 8 Lower chute Note Be careful not to lose gears Gear hold plate earth wire Cover switch ASSY Taptite bind B M3x8 Taptite bind B M3x8 Gear hold plate Front cover sensor earth wire Top cover sensor harne...

Page 85: ...ing the PCB upper insulation film F and remove the main PCB holder from the machine Release the main motor harness ASSY from the guide of the harness protect cover 4 Disconnect the first side CIS flat cable from the machine Fig 3 32 HARNESS ROUTING Refer to 6 Frame L and 8 Lower chute PCB upper insulation film F Main motor earth plate Taptite bind B M3x8 Main PCB holder Taptite bind B M3x8 First s...

Page 86: ... as shown in the illustration below Fold the first side CIS flat cable on the main PCB side at the position shown in the figure below Mountain fold Valley fold 260 mm 33 mm 10 mm Electrode main PCB side Electrode CIS side 45 First side CIS flat cable Fold the CIS flat cable here ...

Page 87: ...on sensor harness from the card detection sensor PCB Fig 3 34 HARNESS ROUTING Refer to 8 Lower chute Fig 3 35 Assembling Note Secure the card detection sensor harness in the securing fixtures as shown in the illustration below Card detection sensor PCB Hook Card detection sensor harness Guide Hook Card detection sensor harness Card detection sensor PCB ...

Page 88: ...ledg32 exe Copy this file into the temporary folder created on the C drive 5 Maintenance driver MaintenanceDriver zip When the maintenance printer driver is not installed on the computer to be used copy this file into the temporary folder created on the C drive and extract the copied file Refer to APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER for the installation procedure 6 Firmware 7 Coun...

Page 89: ...is in the ready state LEDs except WiFi LED light 2 Press the to USB to Network Device2 and to Network Device1 keys in this order The to USB Error and LEDs light and the machine enters the maintenance mode 3 Press the to Network Device2 key All LEDs go out 4 Press the to Network Device2 key again The to Network Device2 LED lights 5 Press the key 6 Turn ON the computer 7 Connect the computer to the ...

Page 90: ... Wait for several seconds and the country code that has been set is displayed on the computer screen 8 Unplug the AC adapter of the machine and disconnect the USB cable 1 3 CIS Type Setting 1 Press and hold the key for five seconds or longer when the machine is in the ready state LEDs except WiFi LED light 2 Press the to USB to Network Device2 and to Network Device1 keys in this order The to USB E...

Page 91: ...hes and the machine returns to the ready state 1 5 Initializing the EEPROM of the Main PCB ASSY 1 Press and hold the key for five seconds or longer when the machine is in the ready state LEDs except WiFi LED light 2 Press the to USB to Network Device2 and to Network Device1 keys in this order The to USB Error and LEDs light and the machine enters the maintenance mode 3 Press the to Network Device2...

Page 92: ... Press the key The to PC to USB to Network Device1 and LEDs light 6 Press the to Network Device1 key The machine information is stored in EEPRPOM of the machine then the to PC to USB to Network Device1 and LEDs light 7 Press the key and the machine returns to the initial state of maintenance mode Disconnect the USB flash memory drive 8 Press the to Network Device1 key and then to Network Device2 k...

Page 93: ...7 Choose ADS 2013 MODEL in the left box of the BrUsbSn window 8 In the Port field select the port number assigned to the Brother Maintenance USB Printer If the port number is unknown follow the steps below to check it 1 Click Start Settings and Printers and Faxes The Printers and Faxes window appears 2 Right click the Brother Maintenance USB Printer icon 3 Click Properties The Brother Maintenance ...

Page 94: ...e machine returns to the initial state of maintenance mode 1 9 Checking Operation after Repair Perform the steps below to check the machine s condition after repair or adjustment 1 Prepare some test chart sheets Test chart TC 027 Color test chart CTC 001 Contrast chart TC 023 and set them in the document tray 2 Insert the USB flash memory drive into the USB host 3 Press the to USB key to begin sca...

Page 95: ...Press the to USB to Network Device2 and to Network Device1 keys in this order The to USB Error and LEDs light and the machine enters the maintenance mode 3 Press the to Network Device2 key All LEDs go out 4 Press the to Network Device2 key again The to Network Device2 LED lights 5 Press the key 6 Turn ON the computer 7 Connect the computer to the machine with the USB cable 8 Double click brmfrmss ...

Page 96: ...lash memory drive 3 Press and hold the key for five seconds or longer when the machine is in the ready state LEDs except WiFi LED light 4 Press the to USB to Network Device2 and to Network Device1 keys in this order The to USB Error and LEDs light and the machine enters the maintenance mode 5 Connect the USB flash memory drive with firmware data to the machine 6 Press the to Network Device1 key an...

Page 97: ...e machine returns to the initial state of maintenance mode 2 5 Checking Operation after Repair Perform the steps below to check the machine s condition after repair or adjustment 1 Prepare some test chart sheets Test chart TC 027 Color test chart CTC 001 Contrast chart TC 023 and set them in the document tray 2 Insert the USB flash memory drive into the USB host 3 Press the to USB key to begin sca...

Page 98: ... to USB Error and LEDs light and the machine enters the maintenance mode 3 Press the to Network Device2 key All LEDs go out 4 Press the to Network Device2 key again The to Network Device2 LED lights 5 Press the key 6 Turn ON the computer 7 Connect the computer to the machine with the USB cable 8 Double click brmfrmss exe that was copied into the temporary folder to start remote check mode The scre...

Page 99: ...e Operating Procedure 1 Press and hold the key for five seconds or longer when the machine is in the ready state LEDs except WiFi LED light 2 Press the to Network Device1 key and then the to PC USB Connect key The to Network Device1 Error and LEDs light and the machine enters the end user accessible maintenance mode 1 1 2 Method of entering maintenance mode for service personnel Operating Procedur...

Page 100: ...ave maintenance information 1 3 1 0010 Save Net Config Print as text 1 3 2 0011 Initialize EEPROM parameters 1 3 3 0100 ADF performance test 1 3 4 0101 Check sensor operation 1 3 5 0110 Acquire white level data and set CIS scan area 1 3 6 0111 Check control panel key operation 1 3 7 1000 Backup machine information 1 3 8 1001 Not in use 1010 CIS type setting 1 3 9 1011 Not in use 1100 Install firmw...

Page 101: ...gits ex ADS 1000WC3G000001 csv 6 When the maintenance information writing is completed the LED starts flashing and the machine returns to the ready state 7 Disconnect the USB flash memory drive 1 3 2 Save Net Config Print as text Function This function is used to save Net Config Print to USB flash memory drive as a text file Operating Procedure 1 Connect an USB flash memory drive to the machine in...

Page 102: ...2 key and check that all LEDs go out 3 Press the to Network Device2 key four times The to USB LED lights 4 Press the key The machine starts feeding documents or cards one by one 5 When all documents or cards are fed press the key The machine returns to the initial state of maintenance mode 1 3 5 Check sensor operation Function This function is used to check normal operation of sensors Operating Pr...

Page 103: ...evel and setting the CIS scan area the machine returns to the initial state of maintenance mode 1 3 7 Check control panel key operation Function This function is used to check normal operation of keys on the control panel Operating Procedure 1 Press the to Network Device2 key in the initial state of maintenance mode and check that all LEDs go out 2 Press the to Network Device2 key seven times The ...

Page 104: ...ct the USB flash memory drive with back up data to the machine in the initial state of maintenance mode 2 Press the to Network Device2 key eight times The to PC LED lights 3 Press the key The to PC to USB to Network Device1 and LEDs light 4 To restore all backup data press the to Network Device1 key To restore user setting only Press the to USB key The backup data is stored in EEPROM of the machin...

Page 105: ...uble click Filedg32 exe to start it and select the Brother Maintenance USB Printer 4 Drag and drop the CDSM59 1 3 1_FS pjl file in the temporary folder onto the Brother maintenance USB Printer icon CIS type setting is completed If the firmware is not the D version or later after drag and drop the CIS type is not be completed with a beep Note If the CIS type is set be sure to install the firmware T...

Page 106: ...The to PC and to USB LEDs light 5 Press the key All LEDs start flashing in turns and the machine starts firmware installation 6 When the firmware is successfully installed the LED flashes and the machine returns to the ready state Note Before saving the firmware to the USB flash memory drive check if the file name with extension pjl is for the model to be installed with the firmware If Brother fol...

Page 107: ...ress the to Network Device1 key and then to Network Device2 key three times in the initial state of maintenance mode The to PC to USB and to Network Device2 LEDs light 2 Press the key The LED flashes and the machine returns to the ready state File with extension pjl cannot be found Multiple files with extension pjl found Cannot open the file due to an error such as USB flash memory drive failure L...

Page 108: ...SEN_REAR 䠍䠒 VCC_RE_CTL 䠍䠑 SGND 䠍䠍 SGND LAD2_AVD CARD_REAR 䠍䠐 3 3V 䠎䠎 VCC 3 3V WLAN_POWER_EN LAD2_AVS 3 3V 䠍䠏 WLAN_D0 䠏䠏 WLAN_D0 WLAN_DATA 0 PNL_INT 䠍䠎 WLAN_D1 䠐䠐 WLAN_D1 WLAN_DATA 1 LAD1_AI 0 7 SGND 䠍䠍 WLAN_D3 䠑䠑 WLAN_D3 WLAN_DATA 2 5V 䠍䠌 WLAN_CLK 䠒䠒 WLAN_CLK WLAN_DATA 3 LAD1_AVD SGND 䠕 WLAN_D2 䠓䠓 WLAN_D2 LAD1_AVS 3 3V 䠔 WLAN_CMD 䠔䠔 WLAN_CMD WLAN_CLK SGND 䠓 WLAN_CMD MODEMCS_N I2C_SDA 䠒 PWM...

Page 109: ...7 1 Confidential CHAPTER 7 PERIODICAL MAINTENANCE 1 PERIODICAL MAINTENANCE PARTS There are no parts that must be replaced periodically ...

Page 110: ... App 1 1 Location Fig App 1 2 Serial number Serial number 6 digit Manufacturing factory No Year of manufacture 3 2013 4 2014 Product identification code A January B February C March D April Month of manufacture E May F June G July H August J September K October L November M December Serial number label ...

Page 111: ...or and LEDs light and the machine enters the maintenance mode 3 Press the to Network Device2 key All LEDs go out 4 Press the to Network Device2 key three times The to Network Device1 and to Network Device2 LEDs light 5 Press the key Only the LED lights 6 Press the key again The machine initializes EEPROM and returns to the initial state of maintenance mode 7 Press the to Network Device2 key All LE...

Page 112: ...ftware installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure skip this section Before proceeding to the procedure given below make sure that the Brother Maintenance USB Printer driver is stored in your PC Windows 2000 Windows XP 1 Check that the power switch of the machine is tu...

Page 113: ...App 3 2 Confidential 7 Select Install the software automatically Recommended and click Next 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 114: ... Confidential 9 Repeat steps 6 to 8 three times Installation is completed 10 If the Brother Maintenance USB Printer driver is successfully installed the following message screen appears Click Finish to return ...

Page 115: ...nfidential NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to select the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 116: ...m the electrical outlet Disconnect the USB cable that connects the machine with your PC 2 Turn on your PC 3 Click Setup exe inside the Brother Maintenance USB Printer folder that was saved in a temporary folder The following screen appears Click the Next button The following screen is displayed during installation ...

Page 117: ...ord of the machine into an electrical outlet 6 Switch the machine to the maintenance mode Refer to Chapter 5 7 Connect the machine to your PC using a USB cable Windows Vista Windows 7 The following window is displayed during installation If the following window appears the installation is completed ...

Page 118: ...tings Control Panel Select Update Driver Software from the pull down menu of Brother BHL2 Maintenance in Other devices When the following screen appears click Search automatically for updated driver software Select Brother Maintenance USB Printer and click Next ...

Page 119: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...

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Brother ADS-1100W, Service Manual

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Summary of Contents for ADS-1100W

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