20
STOVE SHUTS OFF AND THE #3 LIGHT FLASHES
Possible Causes:
Possible Remedies:
(Unplug stove
fi
rst when possible)
1.
The hopper is out of pellets.
Re
fi
ll the hopper.
2.
The air damper is too far open for a low feed setting.
If burning on the low setting, you may need to close the damper
all the way (push the knob in so it touches the side of the stove).
3.
The burnpot is not pushed
completely to the rear of the
fi
rebox.
Make sure that the air intake collar on the burnpot
is touching the rear wall of the
fi
rebox.
4.
The burnpot holes are blocked.
Remove the burnpot and thoroughly clean it.
5.
The air inlet, the interior chambers, or
exhaust system has a partial blockage.
Follow all cleaning procedures in the maintenance
section of the owner’s manual.
6.
The hopper safety switch has failed or hopper is open.
When operating the unit, be sure the hopper lid is closed so
that the hopper safety switch will activate. Check the wires
leading from the hopper safety switch to the control panel
and auger motor for secure connections. Use a continuity
tester to test the hopper safety switch; replace if necessary.
7.
The auger shaft is jammed.
Start by emptying the hopper. Then remove the auger motor
by removing the auger pin. Remove the auger shaft inspection
plate in the hopper so that you can see the auger shaft. Gently
lift the auger shaft straight up so that the end of the auger shaft
comes up out of the bottom auger bushing. Next, remove the
two nuts that hold the top auger biscuit in. Then rotate the
bottom end of the auger shaft up towards you until you can lift
the shaft out of the stove. After you have removed the shaft,
inspect it for bent
fl
ights, burrs, or broken welds. Remove any
foreign material that might have caused the jam. Also, check
the auger tube for signs of damage such as burrs, rough spots,
or grooves cut into the metal that could have caused a jam
8.
The auger motor has failed.
Remove the auger motor from the auger shaft and try to
run the unit. If the motor will turn the shaft is jammed on
something. If the motor will not turn, the motor is bad.
9.
The Proof of Fire (POF) thermodisk has malfunctioned.
Temporarily bypass the POF thermodisk by disconnecting
the two brown wires and connecting them with a short piece
of wire. Then plug the stove back in. If the stove comes on
and works, you need to replace the POF thermodisk. This
is for testing only. DO NOT LEAVE THE THERMODISC
BYPASSED. Your blowers will never shut off and if the
fi
re
went out the auger will continue to feed pellets until the
hopper is empty if you leave the POF thermodisk bypassed.
10.
The high limit thermodisk has tripped or is defective.
Wait for the stove to cool for about 30 - 45 minutes. It should
now function normally. If not use the owner’s manual to locate
the high limit thermodisk. To test if the thermodisk is bad, you
can bypass it as described previously for the POF thermodisk.
11.
The fuse on the control board has blown.
Remove the control board. On the back there is one fuse.
If it appears to be bad, replace it with a 5 Amp 125 Volt
fuse. Plug the stove back in and try to run the unit.
12.
The control board is not sending power to the
POF thermodisk or other auger system components.
There should be a 5-volt (approximately) current going to the
POF thermodisk after the stove has been on for 10 minutes.
TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE