19
When your stove acts out of the ordinary, the
fi
rst reaction is to call for help. This guide may save time and money by enabling you to
solve simple problems yourself. Problems encountered are often the result of only
fi
ve factors: 1) poor fuel; 2) poor operation or mainte-
nance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve those problems related to 1 and 2. Your dealer
can solve problems relating to 3, 4 and 5. Refer to diagrams on page 17 to help locate indicated parts.
For the sake of troubleshooting and using this guide to assist you, you should look at your heat level setting to see which
light is
fl
ashing.
** CAUTION – UNPLUG THE STOVE FROM ALL POWER PRIOR TO ATTEMPTING TO SERVICE THE UNIT! **
STOVE SHUTS OFF AND THE # 2 LIGHT FLASHES
Possible Causes:
Possible Remedies:
(Unplug stove
fi
rst when possible)
1. Air
fl
ow switch hose or stove
attachment pipes for hose are blocked.
Unhook air hose from the air switch and blow through it. If
air
fl
ows freely, the hose and tube are
fi
ne. If air will not
fl
ow
throw the hose, use a wire coat hanger to clear the blockage.
2.
The air inlet, burnpot, interior combustion
air chambers, combustion blower, or exhaust pipe
are blocked with ash or foreign material.
Follow all cleaning procedures in the maintenance
section of the owner’s manual.
3. The
fi
rebox is not properly sealed.
Make sure the door is closed and that the gasket is in good
shape. If the ash door has a latch, make sure the ash door is
properly latched and the gasket is sealing good. If the stove has
just a small hole for the ashes to fall through under the burnpot,
make sure the slider plate is in place to seal off the
fi
rebox
fl
oor.
4.
Vent pipe is incorrectly installed.
Check to make sure vent pipe installation
meets criteria in owner’s manual.
5. The
air
fl
ow switch wire connections are bad.
Check the connectors that attach the gray wires to the air switch.
6.. 6.
The gray wires are pulled loose at the
Molex connector on the wiring harness
Check to see if the gray wires are loose at the Molex connector.
7.
Combustion blower failure.
With the stove on, check to see if the combustion blower is
running. If it is not, you will need to check for power going
to the combustion blower. It should be a full current. If
there is power, the blower is bad. If there is not, see #8.
8.
Control board not sending power to combustion blower.
If there is no current going to the combustion blower,
check all wire connections. If all wires are properly
connected, you have a bad control board.
9.
Control board not sending power to air switch.
There should be a 5-volt current (approximately) going to
the air switch after the stove has been on for 30 seconds.
10.
Air switch has failed (very rare).
To test the air switch, you will need to disconnect the air
hose from the body of the stove. With the other end still
attached to the air switch, very gently suck on the loose end
of the hose (you may want to remove the hose entirely off
the stove and the air switch
fi
rst and make sure it is clear). If
you hear a click, the air switch is working. BE CAREFUL,
TOO MUCH VACUUM CAN DAMAGE THE AIR SWITCH.
TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE