6 Error messages
The following list of possible errors with their error messages is used to assess errors. The service
activities described, such as the replacement of components, may only be carried out by authorized
technicians.
Error
Cause
Explanation / Instructions
bar code cannot be scanned;
no error message
Damaged, dirty or covered
bar code
Tear open the wrapping or use
a different bar code on the
ECOC
art; otherwise request a
new bar code
ECOC
art with old bar code
used
Request a new bar code
Bar code scanner defective
Test bar code scanner (an al-
ready used
ECOC
art can be
scanned with the error message
“Invalid bar code”) and replace
scanner
Outdated software version
cannot read bar code with
citrate
Check software version & update
Bar code cannot be scanned;
Error message: bar code invalid
bar code is already in the
batch memory
User error: bar code has already
been used; request a new bar
code
Fill system; Error message:
Water supply stopped, current
water supply: 0.00 liters, dis-
card residues, please wait
Liquid residues in the mixing
tank
Wait until the mixing tank has
been emptied (approx. 10 min.);
then restart process
Fill system; no error message;
current water supply stops at 30
l
No signal from lower level
sensor
Lower level sensor defective or
twisted; Call service
Filling system; no water
supply; Error message: water
supply active 0.00 l/min
Sensor on the left rising tube
has responded
Rinse
ECOM
ix via F3 in the
main menu, adjust sensor
Osmosis switched off
Switch on osmosis
Water inlet disconnected
Connect water inlet
Permeate coupling defective Replace permeate coupling
MV1 defective
Replace defective component
through service
State: April 2021
51
4.9.1., I Manual ECOMix Original (EN), 7, F: M. Lorek, 06.04.2021