en 14
Your garage door opener is programmed with self-diagnostic capabilities.
The UP and DOWN arrows on the garage opener flash the diagnostic codes.
DIAGNOSTIC CODE
SYMPTOM
SOLUTION
Up Arrow
Flash(es)
Down Arrow
Flash(es)
1
1
The garage door opener will not
close and the light bulbs flash.
Safety sensors are not installed, connected or wires may be cut. Inspect sensor
wires for a disconnected or cut wire.
1
2
The garage door opener will not
close and the light bulbs flash.
There is a short or reversed wire for the safety sensors. Inspect safety sensor wire
at all staple points and connection points and replace wire or correct as needed.
1
3
The door control will not function.
The wires for the door control are shorted or the door control is faulty. Inspect
safety sensor wire at all staple points and connection points and replace wire or
correct as needed.
1
4
The garage door opener will not
close and the light.
Safety sensors are misaligned or were momentarily obstructed. Realign both sen-
sors to ensure both LEDs are steady and not flickering. Make sure nothing is han
-
ging or mounted on the door that would interrupt the sensors path while closing.
1
5
Door moves 6-8“ stops or reverses.
Manually open and close the door. Check for binding or obstructions, such as a
broken spring or door lock, correct as needed. Check wiring connections at travel
module and at the logic board. Replace travel module if necessary.
1
5
No movement, only a single click
Manually open and close the door. Check for binding or obstructions, such as a
broken spring or door lock, correct as needed. Replace logic board if necessary.
1
5
Opener hums for 1-2 seconds no
movement.
Manually open and close the door. Check for binding or obstructions, such as a
broken spring or door lock, correct as needed. Replace motor if necessary.
1
6
Door coast after it has come to a
complete stop
Program travel to coasting position or have door balanced by a trained technician.
2
1-5
No movement or sound.
Replace logic board.
4
1-4
Door is moving stops and or reverses.
Manually open and close the door. Check for binding or obstructions, such as a
broken spring or door lock, correct as needed. If the door is binding or sticking
contact a trained door systems technician. If door is not binding or sticking attempt
to reprogram travel (refer to page 24 ).
5
1
Terminal 1+2 for wall control is shortened
longer than 4 seconds.
Check wiring for push button if button is stuck and activated permanently. Remove
wiring from terminal 1+2 on operator as test. Do not run push button wires next to
high voltage wiring or in same conduit.
41
BPA650, BPA800, BPA1200: Diagnostic Chart
42
BPA500: Description of LEDs
LED1
•
Flashes briefly: A radio signal is received. Once the remote control is programmed it opens and closes the opener.
•
Is constantly on for approx. 10 seconds: An additional remote can be programmed or all remotes will be deleted.
LED2
•
Is constantly on: as long as the opener runs.
•
Flashes: opener is in programming mode, „OPEN” position has already been programmed and opener is ready for position „CLOSED“.
LED3
•
Flashes: opener is in programming mode and ready for „OPEN“ position.
