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Bosch WNA14400ID, User Manual And Installation Instructions, Page: 36 / 48

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Bosch WNA14400ID User Manual And Installation Instructions Download Page 36

en 

Troubleshooting

36

18 Troubleshooting

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

▶

Only use genuine spare parts when repairing the appliance.

▶

If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.

Fault

Cause and troubleshooting

Creasing.

The load is too large.
The laundry lies in the drum for too long after drying.

1.

Remove the laundry from the drum as soon as the
drying programme has finished.

2.

Spread the items of laundry for cooling.

Unsuitable programme for the type of fabric.

▶

Set the suitable programme for the type of fabric.

Easy-Care fabrics are dried for too long.

Spin noise during the
drying phase.

Thermal spinning is active.

The drying time is too
long.

The ambient temperature is greater than 30 °C.

▶

Ensure that the ambient temperature is lower than
30 °C.

Insufficient air circulation at the appliance's installation
location.

▶

Ventilate the appliance's installation location.

Fluff has accumulated in the drum.

▶

Run the 

Drum Clean

   programme without any

laundry or detergent.

Odours have formed
in the appliance.

Humidity and detergent residue may promote the
formation of bacteria.

▶

→ 

"Cleaning the drum", Page 32

▶

If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.

The display goes out
and 

Start / Pause

flashes.

Energy-saving mode is active

▶

Press any button.

a

The symbol lights up again.

"E:18"

Drain pipe or water outlet hose is blocked.

▶

Clean the drain pipe and the water outlet hose.

Summary of Contents for WNA14400ID

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washer dryer WNA14400ID en User manual and installation instructions ...

Page 2: ...appliance to the electricity supply 15 5 Familiarising yourself with your appliance 16 5 1 Appliance 16 5 2 Detergent drawer 17 5 3 Control panel 17 6 Before using for the first time 18 6 1 Starting an empty washing cycle 18 7 Display 19 8 Buttons 21 9 Dryness level 23 9 1 Changing the dryness level 23 10 Programmes 24 11 Accessories 28 12 Laundry 28 12 1 Preparing the laundry 28 13 Detergents and...

Page 3: ...g 32 17 1 Cleaning the drum 32 17 2 Cleaning the detergent drawer 32 17 3 Cleaning the drain pump 33 18 Troubleshooting 36 18 1 Emergency release 45 19 Transportation storage and disposal 45 19 1 Removing the appliance 45 19 2 Inserting the transit bolts 45 19 3 Using the appliance again 45 19 4 Disposing of old appliance 46 20 Customer Service 46 20 1 Product number E Nr and production number FD ...

Page 4: ... and freshening up fabrics that are washed with water and suitable for dryers In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided...

Page 5: ...ppliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not ...

Page 6: ... hoses and power cords in such a way that there is no risk of tripping If the appliance is moved by holding onto protruding components such as the appliance door the parts may break off Do not move the appliance by holding onto protruding parts CAUTION Risk of cutting Touching sharp edges on the appliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when in...

Page 7: ...repair so that the appliance door will no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of explosion If there is coal dust or flour in the air around the appliance this may cause an explosion Keep the area around the appliance clean during o...

Page 8: ...ing WARNING Risk of fire If drying is interrupted early the laundry is not cooled sufficiently and may ignite Do not interrupt the drying programme early If drying is interrupted early remove the laundry immediately and spread it out CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over...

Page 9: ...electric shock Incorrect repairs are dangerous Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays...

Page 10: ... additional connecting elements such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at lea...

Page 11: ... appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the appli ance afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces energy consumption A higher spin speed reduces the residual moisture in the laundry a...

Page 12: ... remain in the appliance These marks will disappear after the first wash cycle The delivery consists of the following Washer dryer Accompanying documents Transit bolts Removing the transit bolts Page 13 Cover caps Water inlet hose Connecting the water inlet hose Page 14 4 3 Requirements for the in stallation location WARNING Risk of electric shock The appliance contains live parts Touching live pa...

Page 13: ...rap the hoses between the wall and the appliance 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appliance Note Keep the transit bolt screws and the sleeves in a safe place for fu ture transport Page 45 1 Pull the hoses out of the holders 2 Unscrew and remove all screws for the 4 transit bolts with a WAF 13 wrench 3 Remove the powe...

Page 14: ...r outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The draining heights are minimum 60 cm maximum 100 cm Siphon ...

Page 15: ... a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in c...

Page 16: ...rview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 33 2 Door 3 Detergent drawer Page 17 4 Control panel Page 17 5 Water outlet hose Page 14 6 Power cord Page 15 7 Transit bolts Page 13 ...

Page 17: ...over 2 Compartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 24 2 Programme selector Page 29 3 Display 4 Buttons ...

Page 18: ... the detergent drawer 4 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 5 Push in the detergent drawer 6 Press Start Pause to start the programme a The display shows the remaining programme duration a After the programme ...

Page 19: ...amme time remaining 1 Ready in time Buttons Page 21 0 1400 Spin speed Set spin speed in rpm Buttons Page 21 0 No spin cycle draining only 90 Temperature Set temperature in C Buttons Page 21 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star ted or continued Wash Programme status Rinse Programme status Spin Prog...

Page 20: ...Hold Rinse Hold is activated Energy saving washing Energy saving washing activated Buttons Page 21 Dryness level Cupboard Dry The dryness level is activated Dryness level Cupboard Dry Plus The dryness level is activated Foam detection system The appliance has detected too much foam Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlo...

Page 21: ...sic settings Page 31 Speed Eco Short wash Energy saving wash When is selected the short wash is activated Note Energy consumption increases The washing result is not affected by this When is selected the energy saving wash is activated The temperature is reduced and the programme duration is extended The washing result is not affected by this Extra Rinse Activate Deactivate Activate or deactivate ...

Page 22: ...en Buttons 22 Button Selection Description Note For the adjustable combinations of washing drying or washing and drying observe the information for the selected programme Programmes Page 24 ...

Page 23: ... layered thick laundry that does not dry readily The laundry is dry Normal single layered laundry The laundry is dry 9 1 Changing the dryness level For some programmes you can change the dryness level so that your laundry will be drier or more damp 1 Set a washing and drying pro gramme or a drying programme Programmes Page 24 a The display shows the specified dryness level 2 Press Dry a The displa...

Page 24: ...nded fabrics Suitable for lightly soiled laundry Programme setting Max 40 C Max 1400 rpm 4 0 2 5 Delic ates Silk Wash delicate washable items made from silk viscose and synthetic fabrics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag Programme setting Max 40 C Max 800 rpm 2 0 2 Wool Hand or machi...

Page 25: ...entire washing process Programme setting Max 60 C Max 1400 rpm 7 5 5 0 Outdoor Wa terproofing Wash all weather and outdoor clothing with membrane technology and water resistant equipment Suitable for washing and then waterproofing Use a detergent for outdoor fabrics Use a waterproofing agent that is suitable for machine washing Do not use fabric softener Place the detergent for outdoor fabrics in ...

Page 26: ...e using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that con tains bleach Halve the amount of detergent to avoid foam ing Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delicates 3 2 Quick 15 min Wash items made from cotton or synth...

Page 27: ...e treated with hot steam up to 65 C in order to kill bacteria After the fabrics have been pre treated they are washed at low temperatures Programme setting Max 30 C Max 1400 rpm 4 0 4 0 Wash Dry 60 min Wash and dry items made from cotton linen or synthetic or blended fabrics Short programme for small items of lightly soiled laundry Programme setting Max 40 C Max 1200 rpm 2 0 1 0 1 Speed Eco is act...

Page 28: ... collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc together or use a laundry bag Tie together longer drawstrings and tie cords with solid end pieces in hoods or trousers Remove curtain hooks and lead strips or use a mesh laundry bag Use a mesh laundry bag for small items of laundry such as children s socks Some ...

Page 29: ...ing a programme 1 Turn the programme selector and set the required programme Programmes Page 24 2 If necessary adjust the pro gramme settings 14 3 Adjusting the pro gramme settings Requirement A programme has been set Setting a programme Page 29 Adjust the programme settings Buttons Page 21 Note The programme settings are not saved permanently for the pro gramme 14 4 Loading laundry Note To preven...

Page 30: ...eatedly until the display indicates the desired Ready in time 3 Press Start Pause The changed Ready in time is ac tivated 14 8 Soaking laundry Note No additional detergent is re quired The washing solution is then used for washing 1 Start the programme 2 To pause the programme after ap prox 10 minutes press Start Pause 3 To resume the programme after the desired soaking time press Start Pause 14 9...

Page 31: ...er open so that resid ual water can evaporate 15 Childproof lock Secure your appliance against being operated unintentionally using the controls 15 1 Activating the childproof lock Press and hold the two Spin Ready In buttons for ap prox 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off and in the event of a ...

Page 32: ...s and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Drum Clean programme without laundry and using all pur pose washing powder 17 2 Cleaning the detergent drawer 1 P...

Page 33: ...he drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Page 34: ...etergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 33 1 Since water may remain in the drain pump unscrew the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Insert the pump cap ...

Page 35: ...Cleaning and servicing en 35 4 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert and close the service flap 2 1 ...

Page 36: ...abrics are dried for too long Spin noise during the drying phase Thermal spinning is active The drying time is too long The ambient temperature is greater than 30 C Ensure that the ambient temperature is lower than 30 C Insufficient air circulation at the appliance s installation location Ventilate the appliance s installation location Fluff has accumulated in the drum Run the Drum Clean programme...

Page 37: ...d on the water drain hose Remove any unapproved extensions from the water hose Connecting the appliance Page 14 The pump cap is not fully screwed in Ensure that the pump cap is screwed in all the way into the appliance The handle on the pump cap must be in a vertical position Cleaning the drain pump Page 34 E 32 The unbalanced load detection system has interrupted the spin cycle because the laundr...

Page 38: ...sure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load E 95 lights up altern ately with End The water pressure is low See Page 38 All other error codes Malfunction Call the after sales service ...

Page 39: ...mme for draining Programmes Page 24 Power failure Open the door using the emergency release Emergency release Page 45 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain...

Page 40: ...ot kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle No water is visible in the drum Wate...

Page 41: ...t the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the ...

Page 42: ...s of laundry distribute themselves better during the spin cycle Start the Spin programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Detergent residue o...

Page 43: ...ble drying programme Programmes Page 24 The laundry is too damp Unsuitable programme for the type of fabric There has been a power cut Check whether the lighting in your kitchen or other appliances are working The load is too large After the end of the programme warm laundry feels damper than it actually is 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread th...

Page 44: ...redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required Drum jerks after the programme starts This is caused by a...

Page 45: ...oving the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 33 6 Detach the hoses 19 2 Inserting the transit bolts Secure the appliance ...

Page 46: ...the framework for the return and recycling of used appliances as applicable throughout the EU 20 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your re...

Page 47: ...3 cm Weight 71 9 kg1 Maximum load 9 0 kg Mains voltage 220 V 50 Hz Minimum in stallation protec tion 10A Nominal power 1900 2300 W Water pressure Minimum 100 kPa 1 bar Maximum 1000 kPa 10 bar Length of the wa ter inlet hose 150 cm Length of the wa ter outlet hose 150 cm Length of the power cord 210 cm 1 Depending on the appliance spe cifications ...

Page 48: ... find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001633020 9001633020 020302 IMKG 825 04 2021 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home ...

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