33
Faults – what to do?
Faults
Cause/Remedy
Water is leaking
from the machine.
– Attach the drain hose correctly or replace it.
– Tighten the screw fitting on the supply hose.
The machine is not
filling with water.
Detergent is not be-
ing dispensed.
–
A
Start
/Reload not selected?
– Is the tap turned on?
– Could the filter be blocked? Clean the filter.
– Is the supply hose kinked or trapped?
The door cannot be
opened.
– The safety function is activated. Stop the programme? Wait ap-
prox. 2 min.
– – – – (
Rinse stop
= without final spin cycle) selected?
Programme does
not start.
–
A
Start
/Reload or
Ready in
time selected?
– Is the door closed?
– Childproof lock active? Deactivate.
The washing water is
not draining.
– – – – (
Rinse stop
= without final spin cycle) selected?
– Clean the drain pump.
– Clean the drain pipe and/or the drain hose.
Water is not visible
in the drum.
Not a fault – the water is below the visible area.
The spin result is not
satisfactory.
Laundry is wet/too
damp.
– Distribute small and large items of washing in the drum.
– Is the selected speed too low?
The programme du-
ration changes dur-
ing the wash cycle.
– Not a fault – the programme sequence is optimised for the par-
ticular wash process. This may result in changes to the pro-
gramme duration in the display field.
Residual water in the
care product dis-
penser.
– Not a fault – the effect of the care product is not affected.
– Clean the insert if necessary.
The spin cycle runs
several times.
Not a fault – the unbalanced load detection system is adjusting an
imbalance.
Odours in the wash-
ing machine.
Run the
i
ü
Cottons 90 °C
programme without laundry.
Use standard detergent for this.
Status indicator
N
flashes. Foam may
also be leaking from
the detergent draw-
er.
Have you used too much detergent?
Mix one tablespoonful of fabric softener with 1/2 litre water and
pour into compartment
II
(
Not for outdoor fabrics, sportswear fab-
rics or those made with down!
).
Use less detergent in the next washing cycle.
