en
Troubleshooting
54
Fault
Cause
troubleshooting
"E:36 / -25 / -26"
Drain pump is blocked.
▶
The water pressure is low.
No remedial action possible.
The filter in the water inflow
is blocked.
▶
"Clean the water inflow filter"
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
"E:35 / -10"
There is water in the base
trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
lights up.
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
Water level is too high.
▶
Start the
Drain
programme.
Laundry is caught in the
door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
Start / Reload
to start the
programme.
flashes.
Door is not closed.
1.
Close the door.
2.
Press
Start / Reload
to start the
programme.
All other error codes.
Malfunction
▶
Call the after-sales service.
Summary of Contents for WIW28501GB
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