en
Troubleshooting
50
Fault
Cause
troubleshooting
Loud noises during the spin
cycle.
The appliance feet are not
fixed.
▶
Secure the appliance feet. Aligning
the appliance
Transit bolts have not been
removed.
▶
Removing the transit bolts
Banging noises, rattling in
the drain pump.
Foreign bodies have got into
the drain pump.
▶
Slurping, rhythmical suction
noise.
The drain pump is active, the
detergent solution is
pumped out.
▶
Not a fault – normal operating
noise.
Problem with results
Fault
Cause
troubleshooting
Creasing.
The spin speed is too high.
▶
The next time you run a wash cycle,
set a lower spin speed.
The load is too large.
▶
The next time you run a wash cycle,
reduce the amount of laundry being
loaded.
The wrong programme is se-
lected for the type of fabric.
▶
Select the programmes that are
suitable for the type of fabric.
Detergent or fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
Too much detergent/fabric
softener in the detergent
drawer.
▶
When dosing liquid detergent and
fabric softener, observe the mark-
ing in the detergent drawer and do
not dose above this.
The spin result is not satis-
factory. The laundry is too
wet/too damp.
A low spin speed is selected.
▶
The next time you run a wash cycle,
set a higher spin speed.
Easy Iron
is activated.
▶
Select the programmes that are
suitable for the type of fabric.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the
drum.
Note:
Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Detergent residue on the
damp washing.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
▶
Start the
Rinse
programme.
