Bosch WAWH26I9SN Instruction Manual And Installation Instructions Download

Page: 61 / 68

Faults and what to do about them.

Faults and what to do about them.

Faults

Cause/remedy

Water is leaking from the

machine.

■

Attach the drain hose correctly or replace it.

■

Tighten the threaded joint on the supply hose.

The appliance is not

filling with water.
Detergent is not being

dispensed.

■

Have you pressed the

button?

■

Is the tap turned on?

■

Could the filter be clogged?Clean the filter.

Page 58

■

Is the supply hose kinked or trapped?

The dispenser is empty

and the fill level indicator

is not flashing.

■

Is the drawer cover/connector dirty? Clean the detergent drawer.

Page 56

■

Has the detergent drawer been pushed in correctly?

Page 44

The wrong detergent/

fabric softener has been

poured into the

dispenser(s).

Dispenser(s):

Empty and clean.

Page 56

Refill.

Page 44

Detergent/fabric softener

has congealed in the

dispensers.

Clean and refill the dispensers.

The door will not open.

■

The safety function is activated. Stop the programme?

Page 42

■

Is the

childproof lock activated? Deactivate it.

Page 42

■

selected (Rinse Stop = no final spin)?

Page 42

■

Can the door only be opened by the emergency release?

Page 59

The programme will not

start.

■

Have you pressed the

button or selected

Ready in

time?

■

Is the door closed?

■

Is the

childproof lock activated? Deactivate it.

Page 42

■

is flashing, the detergent drawer has not been pushed in fully. Push

the drawer in correctly.

The drum briefly jerks or

judders after the

programme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly

when the wash programme starts.

The water is not draining.

■

selected (Rinse Stop = no final spin)?

Page 42

■

Clean the drain pump.

Page 57

■

Clean the drain pipe and/or the drain hose.

Water is not visible in the

drum.

Not a fault – the water is below the visible area.

The spin result is not

satisfactory.
Laundry wet/too damp.

■

Not a fault – the unbalanced load detection system has interrupted the

spin cycle because the laundry is unevenly distributed.

Distribute small and large items of laundry evenly in the drum.

■

Is the selected speed too low?

The appliance restarts

the spin cycle several

times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

Summary of Contents for WAWH26I9SN

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAWH26I9SN ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...ng machine 24 Control panel 25 Display panel 27 Z Laundry 29 Prepare the laundry 29 Sorting laundry 29 C Detergent 30 Correct selection of detergent 30 Saving energy and detergent 30 Overview of programmes 31 Programmes on the programme selector 31 Starching 36 Dyeing bleaching 36 Soaking 36 0 Programme default settings 37 Temperature 37 Spin speed 37 Ready in 37 i DOS settings 38 Additional progr...

Page 4: ...nal volume 53 Selecting deselecting the appliance automatic switch off 53 Switching the drum care information signal on off 53 Exiting setting mode 53 H Sensors 54 Automatic load sensing 54 Unbalanced load detection system 54 AquaSensor 54 2 Cleaning and maintenance 55 Machine housing control panel 55 Drum 55 Descaling 55 i DOS detergent draw and its housing 56 The drain pump is blocked emergency ...

Page 5: ...is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the app...

Page 6: ...by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leav...

Page 7: ...y if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified o...

Page 8: ...orrectly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material damage damage to the appliance The appliance may vibrate or move when in operation potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damag...

Page 9: ...lied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hoses supplied with the appliance or genuine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage...

Page 10: ...hot detergent solution into a washbasin Do not reach into the hot detergent solution Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage damage to the ...

Page 11: ...d by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the ...

Page 12: ...in removers prewash sprays etc may cause damage if they come into contact with the surfaces of the appliance Therefore please note Do not allow these agents to come into contact with the surfaces of the appliance Clean the appliance with nothing but water and a soft damp cloth Remove any detergent spray or other residues immediately ...

Page 13: ...s you to compare the consumption levels of the different programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the A button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the app...

Page 14: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 15: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 16: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 17: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 18: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 19: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 20: ...and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installe...

Page 21: ...protective film from the control panel 4 Plug into the mains 5 Turn on the tap Run the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum clean Û 90 C programme 4 Open the detergent drawer 5 Pour approx 1 litre of water into compartment v u 6 Pour standard washing powder into compartment v uII Note To prevent foaming only use half of the amo...

Page 22: ...onnect the washing machine from the mains 4 Drain any residual water Page 57 cleaning and maintenance drain pump blocked emergency draining 5 Remove the hoses 6 Empty the dispensers Page 56 Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transp...

Page 23: ... Cottons 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 24: ...ow the appliance 24 Getting to know the appliance GettingtoknowtheapplianceWashing machine 6 7 Detergent drawer Page 41 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 25: ... settings Page 39 SpeedPerfect EcoPerfect Prewash T Water plus Z H Changing the default programme settings Page 37 Temperature s Spin speed 0 Ready in time ñ P Child lock E 3 sec Activate deactivate to prevent the set functions from being changed accidentally To do this press the Ready in ñ and buttons at the same time for approximately 3 seconds Page 42 X A button for Starting a programme Interru...

Page 26: ... do not start the programme via the Home Connect app during this time If you carry out any operations on the appliance itself such as opening the door or selecting a different programme the remote start button will be deactivated for safety reasons Notes Remote start can only be activated if the door is closed Remote start cannot be activated if the childproof lock is on Press and hold the button ...

Page 27: ... dropped below the minimum permitted level Filling Page 44 0 Temperature in C Ž 90 Ž cold 8 Spin speed in rpm 0 1600 Max spin speed depending on the selected programme and model 0 no spin cycle draining only Page 37 Rinse Stop Page 37 Ready in time e g 2 30 Programme duration depends on the programme selection in h min hours minutes End time preselection 1 24 h Programme ends after h h hours Basic...

Page 28: ... been pulled out ù is flashing After the programme has started Detergent drawer not fully pushed in Door ÿ is continuously lit The washing machine door can be opened ÿ is flashing After the programme has started The door is not closed properly Tap r is continuously lit Tap not turned on no water pressure r is flashing Water pressure too low may increase the programme duration Childproof lock Page ...

Page 29: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 30 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 30: ...silk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and informatio...

Page 31: ...t to achieve a particular water temperature use the programme without the EcoPerfect setting and with a higher temperature as required The SpeedPerfect setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1600 rpm EcoPerfect SpeedPerfect Prewash T Water plus Z Detergent è fabric softener è 0 Cottons Eco ü Hard wearing fabrics heat resistant fabrics made of cot...

Page 32: ...achine washable delicate fabrics or silk Max 2 kg Ž 40 C 0 800 rpm EcoPerfect SpeedPerfect Prewash T Water plus Z Detergent è fabric softener è W l Wool Hand or machine washable items that are made of wool or contain wool particularly gentle wash programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e...

Page 33: ...n Û indicator light flashes if you have not used a programme at 60 C or higher for a long time Notes Run the programme without laundry Use standard washing powder or a detergent that contains bleach To prevent foaming only use half the amount of detergent recommended by the detergent manufacturer Do not use detergents designed for woollens or delicates 0 kg 80 90 C 1200 rpm Detergent fabric soften...

Page 34: ...s instructions Notes Use a special detergent that is suitable for machine washing and dose in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 1 kg Ž 40 C 0 800 rpm EcoPerfect SpeedPerfect Water plus Z Detergent fabric softener Outdoor Membrane...

Page 35: ...nd bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent that is designed for delicates and follow the instructions on the item s care label Use detergent sparingly Max 2 5 kg down Max 2 kg Ž 60 C 0 1200 rpm EcoPerfect SpeedPerfect Water plus Z Detergent fabric softener Automatic normal Hard wearing items the degree of soiling and the type of fabric ...

Page 36: ...ause the programme 6 Leave the laundry to soak for as long as required then either press the A button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Auto Intensive p More intensive treatment of the laundry the degree of soiling and the type of fabric are automatically detecte...

Page 37: ...Page 42 The maximum speed that can be set depends on the model and programme that has been selected Ready in ñ Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 hours minutes 2 Press the Ready in button repeate...

Page 38: ...el of softness i DOS w for detergent Dosage strengths You can change the settings for automatic detergent dosage before the programme starts You can find information on degrees of soiling on Page 30 i DOS i for fabric softener Dosage strengths Depending on what stage the programme is in you can change the settings for automatic detergent dosage ª High heavy soiling and staining Medium average soil...

Page 39: ...gy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected programme without the EcoPerfect setting Prewash T For heavily soiled laundry Notes If intelligent dosage is selected the detergent will be dispensed automatically for the prewash and the main wash Set the i DOS dosage to medium to prevent overdosing If dosing manually allocate de...

Page 40: ...indicator light for the i DOS settings if intelligent dosage has been selected Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated with clea...

Page 41: ... The i DOS settings are saved until they are changed again even if the washing machine is switched off Other programme settings are not saved if the washing machine is switched off Default programme settings Page 37 Select additional programme settings By selecting additional settings you can better adapt the washing process to your items of laundry The settings can be selected or deselected depen...

Page 42: ...possible to add laundry To continue the programme press the A button The programme continues automatically Notes Do not leave the door open for too long when adding laundry as water from the laundry may leak out For safety reasons the door remains locked when the water level or temperature is high or while the drum is turning and it is not possible to add laundry during this time The load display ...

Page 43: ...s of laundry in the drum They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Wipe the rubber seal dry Leave the door and detergent drawer open so that any residual water can evaporate Page 55 Always wait until the programme ends as the appliance could still be locked Then switch the appliance on and wait for it to ...

Page 44: ... liquid products that the manufacturer recommends adding to the detergent drawer Do not mix different liquid detergents If changing your liquid detergent type manufacturer etc empty the dispenser completely and clean it Page 56 Do not use products containing solvents caustic agents or volatile substances e g bleach Do not mix detergent and fabric softener Do not use products that have expired or a...

Page 45: ...ge 38 In addition to intelligent dosage cleaning aids e g stain remover can be added manually to compartment v u if necessary Page 47 Note The selection on off and the selected dosage strength for i DOS i and i DOS w are saved for each programme until they are changed again even if the washing machine is switched off Topping up the detergent fabric softener If the indicator light for the selected ...

Page 46: ... created during washing please check your basic dosage and dosage quantity settings Certain types of liquid detergent can also create excessive amounts of foam If your basic dosage and dosage quantity settings are correct we advise you to use a different detergent Changing the basic dosages 1 Press the corresponding i DOS button w or i for approx 3 seconds The preset basic dosage will appear in th...

Page 47: ...ndry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the washing machine Do not allow these agents to come into contact with the surfaces of the washing machine If necessary immediately wipe away spray residue and other residues droplets with a damp cloth Notes When dosing all detergents cleaning aids and cleaning agents always follow the manuf...

Page 48: ...not available in every country The availability of the Home Connect function depends on the availability of Home Connect services in your country You can find information on this at www home connect com Notes Please observe the safety precautions in this instruction manual and make sure that these are complied with even when operating the appliance via the Home Connect app while you are away from ...

Page 49: ...your home network automatically Step 2 1 Ensure that you are in the Home Connect menu Page 48 1 Press A The appliance now attempts to connect to your home network flashes in the display 2 Activate the WPS function on your home network router within the next 2 minutes If the appliance has connected to your home network successfully Ÿ and appear in the display and light up continuously Note If you a...

Page 50: ...d light up continuously Note If you are not able to establish a connection check whether your appliance is within range of your home network Try connecting manually again Connecting to the Home Connect app If your appliance is connected to your home network you can connect it to the Home Connect app Ensure that you are in the Home Connect menu Page 48 Make sure that you have opened the Home Connec...

Page 51: ...he appliance it is not possible to use the Home Connect app to start or control the appliance remotely If Wi Fi is switched off and your appliance was previously connected to your home network this connection will be re established automatically when Wi Fi is switched back on If you activate this function the energy consumption increases in comparison to the values specified in the consumption val...

Page 52: ...entification consisting of appliance codes as well as the MAC address of the installed Wi Fi communication module Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your household appliance Status of any previous resetting to factory settings This initial registration prepares the Home Connect functions for use and...

Page 53: ...ge the settings Changing the signal volume Use the Ready in or button to change the following settings at the corresponding programme selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the appliance automatic switch off With the programme selector in position 4 press the Ready in or button to switch the Au...

Page 54: ...tribution of the laundry by repeatedly starting and stopping drum spinning If the laundry is extremely unevenly distributed the speed is reduced or the spin cycle is not performed for safety reasons Note Place large and small items of laundry evenly in the drum Page 40 Page 61 AquaSensor Depending on the program and model During a rinse cycle the Aqua sensor checks the turbidity of the rinsing wat...

Page 55: ... Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent dispenser tray open slightly when the washing machine is not in use Occasionally run a wash using the i Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not cl...

Page 56: ...g plugs and empty the contents into a suitable container d Then push the sealing plugs back in completely 2 Cleaning the dispensers detergent drawer The detergent drawer can be removed completely to allow you to clean to dispensers after you have emptied them a Empty the dispensers before removing the drawer Note Only put the drawer handle back on after you have finished cleaning b Pull out the dr...

Page 57: ... Warning Risk of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water you may be scalded Allow the water to cool down 1 Turn off the water tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the reta...

Page 58: ...attach the drain hose and secure the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the A button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter...

Page 59: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 60: ...ge 58 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call the after sales service Page 64 E The childproof lock is activated deactivate it Page 42 Å is lit continuously Too much foam has been detected and additional wash cycles have been activated Add less detergent to the next wash cycle with the same load The indicator light for the Drum clean Û programme is fla...

Page 61: ...it Page 42 Is selected Rinse Stop no final spin Page 42 Can the door only be opened by the emergency release Page 59 The programme will not start Have you pressed the A button or selected Ready in time Is the door closed Is the E childproof lock activated Deactivate it Page 42 If ù is flashing the detergent drawer has not been pushed in fully Push the drawer in correctly The drum briefly jerks or ...

Page 62: ...ng sportswear or items made with down Use less detergent for the next wash cycle Repeated intensive foaming Check your basic dosage and dosage strength settings If necessary use a different liquid detergent Detergent fabricsoftener drips off the seal and collects on the door or in the seal fold There is too much detergent fabric softener in the dispensers Do not fill the dispensers above the Max m...

Page 63: ...ue Select Rinse or brush the laundry after washing P appears on the display panel when the cycle is paused The water level is too high It is not possible to add laundry Close the door immediately if necessary Press the A button to resume the programme P and ÿ appear on the display panel when the cycle is paused The door is unlocked It is possible to add laundry If you cannot rectify a fault yourse...

Page 64: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 65: ... 48 53 62 f Easy Care 40 40 40 40 Delicates Silk 30 30 30 30 l Wool 45 45 45 45 Values determined in accordance with EN60456 The observed values may differ from the indicated values due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply and any additional functions selected Program...

Page 66: ...g depending on the model Mains connection Mains voltage 220 240 V 50 Hz Nominal current 10 A Nominal power 1900 2300 W Water pressure 100 1000 kPa 1 10 bar Power consumption when switched off 0 12 W Power consumption when it is left on 0 43 W Power consumption when networked Wi Fi in standby mode duration 1 1 W 20 Min ...

Page 67: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 68: ...001331400 9807 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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