background image

After-sales service    

en

49

4

After-sales service

After-sales service

If you cannot rectify a fault yourself, 

contact customer services. 

Cover 

page
We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers.
Please give customer services the 

product number (E no.) and the 

production number (FD) of the 

appliance.

You can find this information 

*depending on the model:
On the inside of the door*/in the 

opened service flap* and on the rear of 

the appliance.

Trust the expertise of the 

manufacturer.

 

Contact us for assistance. By doing so, 

you will ensure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

E no.

Product number

FD

Production number

(1U

)'

Summary of Contents for WAW28540GR

Page 1: ...3FHJTUFS RXU QHZ GHYLFH RQ 0 RVFK QRZ DQG JHW IUHH EHQHILWV CPTDI IPNF DPN XFMDPNF en Instruction Manual and Installation Instructions Washing machine WAW28540GR ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...our appliance 23 Washing machine 23 Control panel 24 Display panel 25 Z Laundry 26 Prepare the laundry 26 Sorting laundry 26 C Detergent 27 Correct selection of detergent 27 Saving energy and detergent 27 Overview of programmes 28 Programmes on the programme selector 28 Starching 33 Dyeing bleaching 33 Soaking 33 0 Programme default settings 34 Temperature 34 Spin speed 34 Finish in 34 Additional ...

Page 4: ... Intendeduse This appliance is intended for private domestic use only Do not install or operate this appliance anywhere that is liable to experience frost and or outdoor conditions There is a risk that the appliance will be damaged if residual water in it freezes If hoses freeze up they may crack burst This appliance must only be used for washing domestic laundry consisting of machine washable ite...

Page 5: ...by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leav...

Page 6: ...y if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified o...

Page 7: ...n cords or power strips may result in fire due to overheating or short circuiting Connect the appliance directly to an earthed socket that has been correctly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material damage damage to the appliance The appliance may vibrate or move when in operation potentially resulting in injury or material damage Plac...

Page 8: ...eed 1000 kPa 10 bar Materialdamage damagetotheappliance If the water hoses are altered or damaged this may result in material damage or damage to the appliance The water hoses must not be kinked crushed altered or severed Materialdamage damagetotheappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hose...

Page 9: ...ight on the appliance door when it is open Riskofinjury If you climb onto the appliance the worktop may break which may result in injury Do not climb onto the appliance Riskofinjury If you reach into the drum while it is still rotating you risk injuring your hands Wait until the drum has stopped rotating Warning Risk of scalding When washing at high temperatures there is a risk of scalding if you ...

Page 10: ... with live components Therefore please note Switch off the appliance Disconnect the appliance from the power supply pull out the plug Never take hold of the mains plug with wet hands When removing the mains plug from the socket always take hold of the plug itself and never the mains cable otherwise this may damage the mains cable Do not make any technical modifications to the appliance or its feat...

Page 11: ...re parts and accessories only Caution Material damage damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the appliance Therefore please note Do not allow these agents to come into contact with the surfaces of the appliance Clean the appliance with nothing but water and a so...

Page 12: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the A button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Page 13: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 14: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 15: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 16: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 17: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 18: ... end of the outlet hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the wash basin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or stretch it lengthways Connection Drainage into a siph...

Page 19: ...and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installe...

Page 20: ...m from the control panel 3 Plug in the mains plug 4 Turn on the tap Running the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum Clean 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amount of de...

Page 21: ...ergency draining 5 Remove the hoses Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten them with a wrench WAF 13 Before switching on the appliance again Notes The transport braces must be removed Pour appr...

Page 22: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 23: ...pliance en 23 Familiarising yourself with your appliance FamiliarisingyourselfwithyourapplianceWashing machine 6 7 Detergent drawer Page 37 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 24: ...έρωμα Anti Stain System Επιλογή Λεκέδων A button for Starting a programme Interrupting a programme e g to add items of laundry Page 39 Cancelling a programme Page 39 H Changing the default programme settings Page 34 Temperature Θερμοκρ Spin speed Στύψιμο Finish in time Λήξη σε P Child lock Κλείδωμα 3 δευτ to prevent the set functions from being changed accidentally Press and hold the Finish in Λήξ...

Page 25: ...Energy consumption display Further information º Anti Stain System Επιλογή Λεκέδων Page 35 Programme progress Prewash N Washing à Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Washing machine door ÿ lights up The washing machine door can be opened ÿ flashes When the programme has started The washing machine door is not closed properly Tap r lights up Ta...

Page 26: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 27 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 27: ...lk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information ...

Page 28: ...rfect setting the washing temperature is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the EcoPerfect setting or if necessary set a higher temperature The SpeedPerfect setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C Max 1600 rpm EcoPerfect SpeedPerfect Prewash Πρόπλυση Water Plus Περι...

Page 29: ...particularly gentle wash programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g Angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C Max 800 rpm Empty Άντληση νερού for the rinsing water e g after the setting Rinse Stop no final spin cycle Rinse Spin Ξ...

Page 30: ...t programme of approx 15 minutes suitable for small items of lightly soiled laundry Max 2 kg Ž 40 C Max 1200 rpm Jeans Dark wash Σκουρόχρωμα Jeans Dark coloured cottons and dark coloured easy care fabrics turn items inside out before washing Max 3 5 kg Ž 40 C Max 1200 rpm EcoPerfect SpeedPerfect Prewash Πρόπλυση Water Plus Περισσότ Νερό Easy Iron Λιγότ Σιδέρωμα Allergy plus Αντιαλλεργικό Hard wear...

Page 31: ...oor Membrane coated weatherproof or outdoor clothing and water resistant fabrics Notes Use special detergent suitable for machine washing add the correct dosage to compartment II in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 2 kg Ž 40 C M...

Page 32: ... velvet lace Lycra silk or satin Max 1 kg Ž 40 C Max 600 rpm EcoPerfect SpeedPerfect Water Plus Περισσότ Νερό Easy Iron Λιγότ Σιδέρωμα Duvet Παπλώματα Machine washable items stuffed with synthetic fibres such as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s ca...

Page 33: ...tes press the A button to pause the programme 6 Leave the laundry to soak for as long as required then either press the A button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Shirt Blouses Πουκάμισα Non iron shirts or blouses made of cotton linen synthetic fibres or blended ...

Page 34: ...Page 39 The maximum speed that can be set depends on the model and programme that has been selected Finish in Λήξη σε Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 hours minutes 2 Press the Finish in button...

Page 35: ...gent into compartments I and II Water Plus Περισσότ Νερό Higher water level and additional rinse cycle for particularly sensitive skin and or for areas with very soft water Easy Iron Λιγότ Σιδέρωμα Reduces creasing thanks to a special spin sequence followed by fluffing and reduced spin speed Note The washing s residual moisture is increased Anti Stain System Επιλογή Λεκέδων There are four types of...

Page 36: ... Temperature Spin speed The maximum load and the duration of the programme alternately Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated w...

Page 37: ...nstructions on the packaging The amount of laundry Soiling Page 27 Filling Warning Eye skin irritation Detergents and care products may spray out if the detergent drawer is opened while the machine is in operation Open the drawer carefully Rinse eyes skin thoroughly if they come into contact with detergents or care products If accidentally swallowed seek medical advice Note Dilute viscous fabric s...

Page 38: ...tivated without needing to be confirmed The settings are not saved after switching off the washing machine Default programme settings Page 34 Select additional programme settings By selecting additional settings you can better adapt the washing process to your items of laundry The settings can be selected or deselected depending on the programme progress The button indicator lamps light up if a se...

Page 39: ... not possible to add laundry To continue the programme press the A button The programme continues automatically Notes Do not leave the door open for too long when adding laundry as water from the laundry may leak out For safety reasons the door remains locked when the water level or temperature is high or while the drum is turning and it is not possible to add laundry during this time The load dis...

Page 40: ...s of laundry in the drum They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Wipe the rubber seal dry Leave the door and detergent drawer open so that any residual water can evaporate Page 42 Always wait until the programme ends as the appliance could still be locked Then switch the appliance on and wait for it to ...

Page 41: ...ears in the display panel You can now change the settings Changing the signal volume Use the Finish in or button to change the following settings at the corresponding programme selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the appliance automatic switch off With the programme selector in position 4 pr...

Page 42: ...e The duration and the number of rinse cycles depend on the turbidity of the water 2 Cleaning and maintenance Cleaningandmaintenance Warning Danger of death There is a risk of electric shock if you touch live components Switch off the appliance and pull out the mains plug Warning Risk of poisoning Toxic vapours can be produced by cleaning agents that contain solvents e g cleaning solvent Do not us...

Page 43: ...r 2 To remove the insert Push the insert upwards from below with your finger 3 Clean the detergent dispenser tray and insert with water and a brush and dry it Clean the inside of the housing as well 4 Fit the insert and lock it in place push the cylinder onto the guide pin 5 Push in the detergent drawer Note Leave the detergent drawer open so that any residual water can evaporate The drain pump is...

Page 44: ...he drain hose residual water may leak out 3 Clean the drain hose and siphon connecting piece 4 Re attach the drain hose and secure the connection point using the hose clamp Filter in the water supply blocked First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the A button Allow the programme to run for approximately 40 second...

Page 45: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 46: ... The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 44 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call customer services Page 49 E The childproof lock is activated deactivate it Page 39 Å lights up Too much foam has been detected and an additional wash cycle has been activated Add less detergent to the next washing cycle with the same...

Page 47: ...t draining Is selected Rinse Stop no final spin Page 39 Clean the drain pump Page 43 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed Distrib...

Page 48: ... fixed Secure the appliance s feet Page 19 Have the transport braces been removed Remove the transport braces Page 15 The display panel indicator lights do not work while the appliance is running Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent residue on the laundry Some phosphate free detergents c...

Page 49: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 50: ...0 C 9 kg 1 16 kWh 90 l 2 _ h Cottons 90 C 9 kg 2 14 kWh 100 l 2 _ h Easy Care 40 C 4 kg 0 71 kWh 64 l 2 h Mixed Fabrics 40 C 4 kg 0 60 kWh 45 l 1 h Delicate Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 41 l _ h Programme Approximate information on the residual moisture WAW32 WAW28 WAW24 WAW20 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons 44 48 53 62 Easy Care 40 40 40 40 ...

Page 51: ...t have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 Appliances with Aqua Stop do not need to be supervised during operation nor secured afterwards by turning off the tap The tap only...

Page 52: ...unts for accessories spare parts Digital manual and all appliance data at hand Easy access to Bosch Home Appliances Service Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances need help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you w...

Reviews: