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    After-sales service

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After-sales service

After-sales service

If you cannot rectify a fault yourself, 

contact customer services. 

Cover 

page
We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers.
Please give customer services the 

product number (E no.) and the 

production number (FD) of the 

appliance.

You can find this information 

*depending on the model:
On the inside of the door*/in the 

opened service flap* and on the rear of 

the appliance.

Trust the expertise of the 

manufacturer.

Contact us for assistance. By doing so, 

you will ensure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

E no.

Product number

FD

Production number

(1U

)'

Summary of Contents for WAW28540AU

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAW28540AU ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...me settings 21 SpeedPerfect 21 EcoPerfect 21 Prewash 21 Rinse Plus 21 Easy Iron 21 Stains 21 1 Operating the appliance 22 Preparing the washing machine 22 Switching on the appliance selecting a programme 22 Placing laundry into the drum 22 Measure and add detergent and care products 23 Change the programme default settings 24 Select additional programme settings 24 Start the programme 24 Child loc...

Page 4: ...the first time 42 Transportation 43 r Aqua Stop warranty 43 8 Intended use Intendeduse For private domestic use only The washing machine is suitable for washing machine washable fabrics and hand washable wool in water containing detergent To be operated with cold mains water and standard detergents and care products which are suitable for use in washing machines When measuring out the amount of al...

Page 5: ...ashing machine by protruding parts If you climb on the washing machine the worktop may break and cause injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach int...

Page 6: ...shing machine door Warning Risk of suffocation Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of c...

Page 7: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the A button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Page 8: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 9: ...the appliance en 9 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 23 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 10: ...age 21 SpeedPerfect EcoPerfect Prewash Rinse Plus Easy Iron Stains A button for Starting a programme Interrupting a programme e g to add items of laundry Page 25 Cancelling a programme Page 25 H Changing the default programme settings Page 20 Temperature Spin speed Spin Finished in time P Child lock 3 sec to prevent the set functions from being changed accidentally Press and hold the Finished in a...

Page 11: ...isplay þ Energy consumption display Further information º Stains Page 21 Programme progress Prewash N Washing à Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Washing machine door ÿ lights up The washing machine door can be opened ÿ flashes When the programme has started The washing machine door is not closed properly Tap r lights up Tap not turned on no...

Page 12: ...separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 13 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soapy water...

Page 13: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 14: ...e of cotton or linen Notes In the EcoPerfect setting the washing temperature is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the EcoPerfect setting or if necessary set a higher temperature The SpeedPerfect setting is suitable as a short programme for lightly soiled laundry Max 8 5 kg 5 kg Ž 90 C 0 1600 rpm EcoPerfect SpeedP...

Page 15: ...sh programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g Angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Drain for the rinsing water e g after the setting Rinse Stop no final spin cycle Rinse Spin Extra rinse spin with speed that can be...

Page 16: ...0 kg 80 90 C 1200 rpm SuperQuick 15 Extra short programme of approx 15 minutes suitable for small items of lightly soiled laundry Max 2 kg Ž 40 C 0 1200 rpm Jeans Dark Wash Dark coloured cottons and dark coloured easy care fabrics turn items inside out before washing Max 3 5 kg Ž 40 C 0 1200 rpm EcoPerfect SpeedPerfect Prewash Rinse Plus Easy Iron Allergy Plus Hard wearing fabrics made of cotton o...

Page 17: ...t Rinse Plus Outdoor Membrane coated weatherproof or outdoor clothing and water resistant fabrics Notes Use special detergent suitable for machine washing add the correct dosage to compartment II in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue ...

Page 18: ...elicate washable underwear e g made of velvet lace Lycra silk or satin Max 1 kg Ž 40 C 0 600 rpm EcoPerfect SpeedPerfect Rinse Plus Easy Iron Quilts Machine washable items stuffed with synthetic fibres such as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s care...

Page 19: ...arts 5 After approx 10 minutes press the A button to pause the programme 6 Leave the laundry to soak for as long as required then either press the A button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Shirts Non iron shirts or blouses made of cotton linen synthetic fibres o...

Page 20: ... The maximum speed that can be set depends on the model and programme that has been selected Finished in Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 hours minutes 2 Press the Finished in button repeatedly...

Page 21: ...avily soiled laundry Note Pour detergent into compartments I and II Rinse Plus Additional rinse cycle for particularly sensitive skin and or for areas with very soft water Easy Iron Reduces creasing thanks to a special spin sequence followed by fluffing and reduced spin speed Note The washing s residual moisture is increased Stains There are four types of stain to choose from The washing machine a...

Page 22: ...the duration of the programme alternately Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g...

Page 23: ...llowed seek medical advice Note Dilute viscous fabric softener and fabric conditioner with a little water This prevents blockages in the washing machine s piping Pour the detergent and care products into the appropriate compartments 1 Pull out the detergent drawer as far as possible 2 Add detergent and or care products 3 Close the detergent drawer Measuring aid for liquid detergent depending on th...

Page 24: ...arts The display panel shows the Ready in time while the programme is running or the programme length and the programme progress symbols when the washing programme has started Display panel Page 11 Note Foam detection If the Å symbol also lights up in the display panel the washing machine has detected too much foam during the wash programme and automatically activated additional rinse cycles to re...

Page 25: ...add laundry during this time The load display is not active during reloading Changing the programme If you have started the wrong programme by mistake you can change the programme as follows 1 Press the A button 2 Select another programme 3 Press the A button The new programme starts from the beginning Cancel the programme For programmes at high temperatures 1 Press the A button 2 To cool down lau...

Page 26: ...end of a programme the energy saving mode is active Press any button to activate the panel Q Appliance settings Appliancesettings You can change the following settings The volume of the buttons and the information signals e g at the end of the programme Select deselect the appliance s automatic switch off function Page 7 Switch the drum care information signal on off depending on the model From Pa...

Page 27: ...ted settings will take effect the next time the washing machine is switched on H Sensors SensorsAutomatic load sensing Depending on the type of fabric and load the automatic load sensing function optimally adjusts the water consumption and programme duration in each programme Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distrib...

Page 28: ... panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not clean with a water jet Drum Use chlorine free cleaning agents do not use steel wool If there are odours in the washing machine or to clean the drum run the Drum Clean 90 C programme without laundry Add washing powder Descaling Descaling should not be necessary if the detergent is me...

Page 29: ...the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be in a vertical position 6 Place the service flap back on lock it into place and close it Note To prevent unused detergent from flowing straight into the ...

Page 30: ...hem Faultsandwhattodoaboutthem Emergency release E g in the event of a power cut The programme continues when the power supply is restored However if the laundry has to be removed the washing machine door can be opened as follows Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water and laundry If possible leave it to...

Page 31: ... The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 29 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call customer services Page 34 E The childproof lock is activated deactivate it Page 24 Å lights up Too much foam has been detected and an additional wash cycle has been activated Add less detergent to the next washing cycle with the same...

Page 32: ...e Stop no final spin Page 25 Clean the drain pump Page 29 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed Distribute small and large items o...

Page 33: ...eet fixed Secure the appliance s feet Page 41 Have the transport braces been removed Remove the transport braces Page 38 The display panel indicator lights do not work while the appliance is running Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent residue on the laundry Some phosphate free detergent...

Page 34: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 35: ... 0 27 kWh 80 l 2 h Cottons 40 C 8 5 kg 1 20 kWh 80 l 2 h Cottons 60 C 8 5 kg 1 55 kWh 80 l 2 h Cottons 60 C EcoPerfect 8 5 kg 0 69 kWh 73 l 4 h Cottons 90 C 8 5 kg 2 60 kWh 91 l 2 h Easy Care 40 C 4 kg 0 70 kWh 61 l 2 h Mix 40 C 4 kg 0 60 kWh 45 l 1 h Delicates Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 40 l _ h Values determined according IEC60456 2010 Program setting with maximum s...

Page 36: ...chased the appliance or our customer services Page 34 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 mm to 26 4 mm 8 Water supply hose on Aqua Stop models Water drain hose H Elbow for securing the water drain hose P Water supply hose on s...

Page 37: ... or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist ...

Page 38: ...nsport locks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep...

Page 39: ...s an electric valve Notes Only operate the washing machine using cold mains water Do not connect the machine to the mixer tap of an unpressurised hot water boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not kink or squash the water supply hose Do not alter shorten cut through the water supply hose otherwise...

Page 40: ...calding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water e g when draining hot water into a washbasin Do not reach into the hot water Caution Water damage If the drain hose slips out of the washbasin or the connection point during draining due to high water pressure any escaping water may cause water damage Secure the drain hose so that ...

Page 41: ...Incorrect alignment may result in loud noises vibrations and machine movement 1 Loosen the lock nuts using a WAF17 spanner by turning it in a clockwise direction 2 Check the alignment of the washing machine with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 The lock nuts on all four appliance feet...

Page 42: ... compliance with the currently applicable regulations The mains plug can be accessed at all times The mains cable is not kinked squashed altered or cut through The mains cable does not come into contact with heat sources Before washing for the first time The washing machine was thoroughly tested before leaving the factory In order to remove any water which may be left over from the test run the fi...

Page 43: ... the next wash r Aqua Stop warranty Aqua StopwarrantyOnly for appliances with Aqua Stop In addition to warranty claims against the vendor based on the purchase agreement and to our appliance warranty we will provide compensation under the following conditions 1 If water damage is caused due to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liabili...

Page 44: ...001024886 9412 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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