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After-sales service    

en

31

4

After-sales service

After-sales service

If you cannot rectify a fault yourself, 

contact customer services. 

Cover 

page
We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers.
Please give customer services the 

product number (E no.) and the 

production number (FD) of the 

appliance.

You can find this information 

*depending on the model:
On the inside of the door*/in the 

opened service flap* and on the rear of 

the appliance.

Trust the expertise of the 

manufacturer.

Contact us for assistance. By doing so, 

you will ensure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

The display panel/indica-

tor lamps do not work 

while the appliance is run-

ning.

Has there been a power failure?

Have the fuses blown? Reset/replace the fuses.

If the fault occurs repeatedly, call customer services. 

There is detergent resi-

due on the laundry.

Some phosphate-free detergents contain water-insoluble residue.

Select 

Rinse 

 or brush the laundry after washing.

- P - 

 appears in the dis-

play panel when the cycle 

is paused.

The water level is too high. It is not possible to add laundry. Close the door 

immediately, if necessary.

Press the 

A

 button to continue the programme.

- P -

 and 

¼

 appear in the 

display panel when the 

cycle is paused.

The door is unlocked. It is possible to add laundry.

If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:

Switch off the appliance and pull out the mains plug. 

Turn off the tap and call customer services.

Faults

Cause/Remedy

E no.

Product number

FD

Production number

(1U

)'

Summary of Contents for WAW24440IN

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAW24440IN ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...the appliance 19 Preparing the washing machine 19 Switching on the appliance selecting a programme 19 Placing laundry into the drum 20 Measure and add detergent and care products 20 Change the programme default settings 21 Select additional programme settings21 Start the programme 22 Child lock E 3 sec 22 Adding laundry 22 Changing the programme 22 Cancel the programme 22 Programme end during rins...

Page 4: ...shable fabrics and hand washable wool in detergent solution To be operated with cold mains water and standard detergents and care products which are suitable for use in front loading washing machines Do not use detergents for hand wash When measuring the amount of all detergents additives care products and cleaning agents always check the manufacturer s instructions The washing machine may be used...

Page 5: ...se injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Risk of scalding When ...

Page 6: ...e reach of children Warning Eye skin irritation Detergents and care products may cause irritation if they come into contact with the eyes or skin Keep detergents and care products out of the reach of children Warning Risk of injury When you wash at high temperatures the glass in the washing machine door gets hot Do not let children touch the hot washing machine door 7 Environmental protection Envi...

Page 7: ...ogramme Overview of programmes Page 14 Wash normally soiled laundry without a prewash Save energy and detergent when washing lightly and normally soiled laundry Page 13 The selectable temperatures apply to the care labels on the textiles The temperatures in the machine may deviate from this so that you get the optimum mix of energy saving and washing results Energy saving mode The display panel li...

Page 8: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 9: ...the appliance en 9 Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 20 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 10: ...programme settings Page 19 EcoPerfect F SpeedPerfect Water Plus Z Easy Iron p A button for Starting a programme Interrupting a programme e g to add items of laundry Page 22 Cancelling a programme Page 22 H Changing the default programme settings Page 18 Temperature Temp C Spin speed rpm 0 Ready in ñ time P Child lock E 3 sec to prevent the set functions from being changed accidentally To do so pre...

Page 11: ...progress Prewash N Washing à Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Washing machine door lights up The washing machine door can be opened flashes When the programme has started The washing machine door is not closed properly Tap r lights up Tap not turned on no water pressure r flashes Water pressure too low may increase the programme duration Ch...

Page 12: ...separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 13 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soapy water...

Page 13: ... or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information Pa...

Page 14: ...is lower than the selected temperature If you would like to set a particular washing temperature use the programme with out the EcoPerfect F setting or if necessary set a higher temperature The SpeedPerfect setting is suitable as a short pro gramme for lightly soiled laundry Max 8 kg 5 kg Ž 90 C 1600 rpm EcoPerfect F SpeedPerfect Easy Iron p Water Plus Z Synthetics Synthetic or blended fabrics Syn...

Page 15: ...washing wool Max 2 kg Ž 40 C 800 rpm Drain For the rinsing water e g after the setting Rinse Stop no final spin cycle Rinse Spin Extra rinse spin with speed that can be selected Note The Water Plus Z button is set by default for this pro gramme If you require a spin cycle only press the button to de activate the function 1600 rpm Easy Iron p Super 15 min Extra short programme of approx 15 minutes ...

Page 16: ...h fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max 1 kg Ž 40 C 800 rpm EcoPerfect F SpeedPerfect Water Plus Z Outdoor Membrane coated weatherproof or outdoor clothing and water resistant fabrics Notes Use special detergent suitable for machine washing add the correct dosage to compartment II in accordance with the manufactu...

Page 17: ...he programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Duvet Machine washable items stuffed with synthetic fibres such as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the it...

Page 18: ...ramme that has been selected Ready in ñ Before starting the programme you can preselect the programme end Ready in time in hourly increments h hour up to a maximum of 24 hours To do this 1 Select a programme The programme duration is displayed for the selected programme e g 2 30 hours minutes 2 Press the Ready in ñ button repeatedly until the required number of hours is displayed Note The setting ...

Page 19: ...reased Water Plus Z Higher water level and additional rinse cycle for particularly sensitive skin and or for areas with very soft water 1 Operating the appliance Operatingtheappliance Preparing the washing machine Note The washing machine must be correctly installed and connected From Page 33 1 Connect the mains plug 2 Turn on the tap 3 Open the door 4 Check that the drum is completely drained Dra...

Page 20: ... rubber seal and close the door The A button indicator lamp flashes and the programme settings appear in the display panel Measure and add detergent and care products Caution Damage to the appliance Cleaning agents and agents for pre treating laundry e g stain removers prewash sprays etc may cause damage if they come into contact with the surfaces of the washing machine Do not allow these agents t...

Page 21: ...lt settings for this washing cycle To do this repeatedly press the corresponding button until the required setting is displayed Note Pressing and holding the button automatically runs through the set values to the end Then press the button once more and you can then change the setting values again The settings are activated without needing to be confirmed The settings are not saved after switching...

Page 22: ...amme selector was turned or a button was pressed Note The childproof lock remains active even once the washing machine has been switched off Before selecting the next programme deactivate the childproof lock Adding laundry After starting the programme you can add or remove laundry if necessary Press the A button to do this The A button indicator lamp flashes and the machine checks whether it is po...

Page 23: ...qua Stop models Notes Do not leave any items of laundry in the drum They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Wipe the rubber seal dry Leave the door and detergent drawer open so that any residual water can evaporate Page 25 Always wait until the programme ends as the appliance could still be locked Then ...

Page 24: ... exit and save the settings press the button The appliance is switched off The selected settings will take effect the next time the washing machine is switched on H Sensors SensorsAutomatic load sensing Depending on the type of fabric and load the automatic load sensing function optimally adjusts the water consumption and programme duration in each programme Unbalanced load detection system The au...

Page 25: ...nally run a wash using the Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not clean with a water jet Drum Use chlorine free cleaning agents do not use steel wool If there are odours in the washing machine or to clean the drum run the Cottons 90 C programme without la...

Page 26: ... the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the drain hose out of the retainer Remove the sealing cap and pour the water out into a suitable container Replace the sealing cap and place the drain hose back in the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain...

Page 27: ...t reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the A button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the tap Clean the filter with a small brush 2 For standard and Aqua Secure models clea...

Page 28: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 29: ...the base trough the appliance is leaking Turn off the tap Call cus tomer services Page 31 E The childproof lock is activated deactivate it Page 22 Å lights up Too must foam has been detected and an additional rinse cycle has been activated Add less detergent to the next washing cycle with the same load Other displays Switch off the appliance wait for five seconds and then switch it on again If the...

Page 30: ...e has been switched on Page 22 The length of the pro gramme changes during the wash cycle Not a fault the programme sequence is optimised for the specific washing process This may change the length of the programme shown in the display panel Residual water in the care product compart ment i Not a fault the effect of the care product is not affected Clean the insert if necessary Page 25 Odours in t...

Page 31: ...ork while the appliance is run ning Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent resi due on the laundry Some phosphate free detergents contain water insoluble residue Select Rinse or brush the laundry after washing P appears in the dis play panel when the cycle is paused The water level is too ...

Page 32: ...k 30 C 2 kg 0 19kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 40 l _ h Programme Approximate information on the residual moisture WAW32 WAW28 WAW24 WAW20 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons 44 48 53 62 Synthetics 40 40 40 40 Delicate Silk 30 30 30 30 Wool 45 45 45 45 Program setting for testing and energy labelling in accordance with European standard 60456 2005 with cold water 15 C...

Page 33: ...e Never use a damaged machine If you have any complaints contact the dealer from whom you purchased the appliance or our customer services Page 31 In addition a hose clamp 24 40 mm diameter available from specialist dealers is required to connect the water drain hose to a siphon Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for o...

Page 34: ...ter supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it...

Page 35: ...nsport locks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep...

Page 36: ...hing machine using cold mains water Do not connect the machine to the mixer tap of an unpressurised hot water boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not kink or squash the water supply hose Do not alter shorten cut through the water supply hose otherwise its strength is no longer guaranteed Only tig...

Page 37: ... of scalding if you come into contact with hot water e g when draining hot water into a washbasin Do not reach into the hot water Caution Water damage If the drain hose slips out of the washbasin or the connection point during draining due to high water pressure any escaping water may cause water damage Secure the drain hose so that it cannot slip out Caution Damage to the appliance fabrics If the...

Page 38: ... may result in loud noises vibrations and machine movement 1 Loosen the lock nuts using a WAF17 spanner by turning it in a clockwise direction 2 Check the alignment of the washing machine with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 The lock nuts on all four appliance feet must be screwed ti...

Page 39: ...urces Grounding Instructions Warning Danger of death Improper connection of the ground may result in electric shock Have the appliance checked by a qualified technician or licensed electrician if you are in doubt as to whether the washing machine has been properly grounded This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by p...

Page 40: ... II 6 Pour standard detergent into compartment II Note To prevent foaming only use half of the amount of detergent recommended by the detergent manufacturer Do not use detergents designed for woollens or delicates 7 Close the detergent drawer 8 Press the A button 9 Switch off the appliance at the end of the programme Your washing machine is now ready to use Transportation E g when moving house Pre...

Page 41: ...due to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genui...

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Page 44: ...001061774 9502 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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