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Washing machine

WAU28PHXES

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User manual and assembly

instructions

Summary of Contents for WAU28PHXES

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAU28PHXES en User manual and assembly instructions ...

Page 2: ...g cycle 34 Laundry 35 Preparing the laundry 35 Sorting laundry 36 Degrees of soiling 36 Care symbols on the care labels 36 Detergents and care products 37 Detergent recommendation 37 Detergent dosage 38 Basic operation 38 Switching on the appliance 38 Setting a programme 39 Adjusting the programme set tings 39 Saving the programme settings 39 Loading laundry 39 Adding detergent and care product 40...

Page 3: ...drawer 49 Descaling 51 Cleaning the drain pump 51 Cleaning the water outlet hose at the siphon 53 Clean the water inlet filters 54 Troubleshooting 56 Error code Fault display Sig nal 56 Malfunctions 58 Noise 61 Problem with results 62 Home Connect problem 64 Leakage 64 Odours 64 Emergency release 65 Transportation storage and disposal 65 Removing the appliance 65 Inserting the transit bolts 65 Usi...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ... elements such as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max...

Page 12: ...ogramme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 38 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low tem...

Page 13: ...eriod the appliance switches off automatically Installation and connection Installation and connec tion Installation and connection You can find out where and how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance 1 Remove any packaging and pro tective covers completely from the appliance 2 Check the applianc...

Page 14: ...ashing machine 2 Accompanying documents 3 Water inlet hose 4 Cover caps Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...ay leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 34 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitch...

Page 16: ...onnection 16 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Page 17: ...sure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash basin Fix and secure the wa ter outlet hose with an elbow Page 34 D...

Page 18: ...al damage Page 11 sec tions to ensure that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so h...

Page 19: ...urself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 51 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 ...

Page 20: ... Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 3 1 1 2 1 Programmes Page 28 2 Programme selector Page 38 3 Buttons Page 25 and display Page 22 Operating logic Some areas of the display respond to touch You can activate settings by pressing the buttons The activated settings are highlighted br...

Page 21: ...ange or deac tivate the activated settings by re peatedly pressing on the relevant buttons on the display ATTENTION Pressing on the display with force may cause damage Do not apply heavy pressure on the display Do not press on the display using pointed or sharp objects 1 2 ...

Page 22: ...e end has been set and the remaining number of hours is displayed Buttons Page 25 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg Pretreatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of programme Programme status 1 2 3 Extra Rinse Additional rinse cycles are activated Buttons Page 26 Energy consumption Energy c...

Page 23: ...ntelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 42 liquid detergent Dispenser for liquid de tergent or fabric softener Lights up The intelligent dosing system for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level Intelligent ...

Page 24: ...The appliance has detected too much foam Error code Fault display Signal Page 56 Door Lights up The door is locked and cannot be opened Flashes The door is not closed properly Off The door is unlocked and can be opened Tap No water pressure Error code Fault display Signal Page 56 The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully Error code Fault displ...

Page 25: ... dosage Intelligent dosing system Page 42 i DOS Activate Deactivate Dispenser contents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or liquid detergent Press the button for approx 3 seconds to specify the contents of the dispenser or set the basic dosage Intelligent dosing system Page 42 Finish in 1 24 hours Set the programme end...

Page 26: ...anted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 41 Basic Settings Basic settings Change the basic settings for the appliance Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Note If the intelligent dosing system is activated the dete...

Page 27: ...tivate or deactivate the reduced creasing pro gramme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line Memory Saving Setting Press the button for approx 3 seconds to save your customised program settings Saving the programme settings Page 39 If you briefly press the button...

Page 28: ...Speed i DOS i DOS Algodón Al godão Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate Speed If Speed is activated the maximum load capacity is re duced to 5 kg 9 90 1400 Algod color Al god cor Cot tons Colour Wash hard wearing items made from cotton linen or blended fabrics Energy saving program...

Page 29: ...sible energy efficiency the op timum washing temperature for this programme was saved The washing temperature is activated and cannot be changed 9 1400 Sintéticos Easy Care Wash items made from synthetic or blended fabrics 4 60 1200 Mix Mixed Fabrics Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 Delicado Seda Delicate Silk Wash deli...

Page 30: ...e drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Rinse Rinses and then spins the laundry and then drains the water 1400 Spin Drain Spins and drains the water If you only want to drain the water ac tivate The laundry is not spun 1400 Programas app App Programs Select additional programmes dir ectly via the Home Connect app A description of the p...

Page 31: ...c or blended fabrics Gentle laundry care The degree of soiling and the type of fabric are automatically detected The washing process is adapted 3 5 30 1000 Limp tambor Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use wash...

Page 32: ...ramme at 60 C or higher for a long time Camisas Blusas Shirts Wash non iron shirts and blouses made from cotton linen synthetic fibres or blended fabrics Tip In order to avoid creasing in your laundry you can activate The laundry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet so that they drip dry Use the Delicad...

Page 33: ...0 min Super Quick 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed The maximum load is reduced to 2 kg 4 40 1200 1 Programme setting ...

Page 34: ...longer hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read th...

Page 35: ...irst wash cycle or press to switch off the appliance Basic operation Page 38 Laundry Laundry Laundry You can wash all items that the man ufacturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in yo...

Page 36: ...ashing Type of fabric and fibre type Whites Colours Wash new coloured items separately the first time you wash them Soiling Page 36 Care symbols on the care la bels Page 36 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stain...

Page 37: ...hich have developed a top layer or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergen...

Page 38: ...s refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the actual load capacity The quantity of de tergen...

Page 39: ...e has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Note The setting is saved if you ac tivate or deactivate the intelligent dosing system Saving the programme set tings You can save your individual pro gramme settings as favourites Requirements A programme has been set The programme settings have been adjusted Press and hold for approx ...

Page 40: ... detergent drawer 2 Pour in detergent Detergent drawer Page 20 3 If required add the care product 4 Push in the detergent drawer Starting the programme Note If you want to change the time until the programme ends set the Ready in time first Press a The drum rotates and load detec tion takes place This can take up to 2 minutes after which water enters the drum a The display shows either the pro gra...

Page 41: ...Switching off the appliance 1 Turn off the tap 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the door and detergent drawer open so that residual water can evaporate Childproof lock Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the controls Activating the childproof lock Press and hold 3s for approx 3 seconds a The controls...

Page 42: ...ergent and care products Page 37 If you change the liquid detergent or fabric softener empty and clean the dispenser beforehand Cleaning the detergent drawer Page 49 If you want to use both dispensers for liquid detergent adjust the contents of the dispenser Page 42 Requirement flashes 1 Pull out the detergent drawer 2 Open the dispenser lid 3 Pour liquid detergent and fabric softener into the rel...

Page 43: ...m Connecting the appliance to a WLAN home network Wi Fi with WPS function Page 43 Connecting the appliance to a WLAN home network Wi Fi without WPS function Page 44 The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to configure the settings Tips Please consult the documents sup plied by Home Connect Please also follow the instruction...

Page 44: ...nce to a WLAN home network Wi Fi without WPS function If your router does not have a WPS function you can connect the appli ance to your WLAN home network Wi Fi manually The appliance quickly sets up its own Wi Fi network You can connect a mobile device to the WLAN network and transfer the network information for the WLAN home network Wi Fi to your appli ance Requirement The Home Connect app is op...

Page 45: ... display shows APP 2 Press a The appliance connects to the Home Connect app 3 Once your appliance is displayed in the Home Connect app carry out the last steps in the Home Connect app a If the display shows con the appli ance is connected to the Home Connect app Activating Wi Fi on the appli ance Note When Wi Fi is activated the en ergy consumption increases in com parison to the values specified ...

Page 46: ...t the following types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factor...

Page 47: ...Home Connect en 47 HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

Page 48: ...ssed Automatic switch off 4 ON OFF Activate or deactivate the Automatic switch off function for the appliance Save energy and conserve resources Page 12 Note If Wi Fi is activated the appliance will not switch itself off automatically Drum cleaning re minder ON OFF Activate or deactivate the reminder to clean the drum Display brightness 1 low 2 medium 3 high 4 very high Set the display brightness ...

Page 49: ...er open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum Run the Limp tambor pro gramme without laundry Add washing powder Cleaning the detergent drawer If you change detergent or the deter gent drawer is dirty clean ...

Page 50: ... Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them 10 Clean the inside of the detergent drawer housing 11 Push in the detergent drawer ...

Page 51: ...ump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Turn off the water tap 2 Switch off the device 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remov...

Page 52: ...e read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The drain pump is empty Page 51 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert th...

Page 53: ...n the appliance 4 Pour 1 litre of water into the manual dosing compartment 5 Start the programme Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the ...

Page 54: ...s plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Cleaning the filt...

Page 55: ... inlet hose is empty Emptying the water inlet hose Page 54 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 56: ...turer s Customer Service or a similarly qualified person in order to prevent any risk Error code Fault display Signal Fault Cause troubleshooting The display goes out and flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jam...

Page 57: ...ves better during the spin cycle E 10 10 The water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water in flow Page 54 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The detergent drawer has not been pushed in as far as it can go Push the deter...

Page 58: ...o high Start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme flashes Door is not closed 1 Close the door 2 Press to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 67 Malfunctions Fault Cause troubleshooting The appliance is not work ing The mains ...

Page 59: ...r appears again call our after sales service Customer Service Page 67 Note You can start the washing pro gramme if you deactivate the intelli gent dosing system and dose manu ally Buttons Page 25 The door cannot be opened is activated Continue the programme by select ing or and pressing The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 40 Water level ...

Page 60: ...ed items of laundry distribute themselves better during the spin cycle The programme duration changes during the wash cycle The programme operation is optimised electronically This may change the pro gramme duration Not a fault no action required The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading...

Page 61: ...with the same load i DOS i DOS cannot be actuated Intelligent dosing is not in tended for this programme Not a fault no action required Programme progress does not allow intelligent dosing No remedial action possible Noise Fault Cause troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Longer whirring noise be fore the...

Page 62: ...aundry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the programme is activated Select the programmes that are suitable for the type of fabric Programmes Page 28 The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible...

Page 63: ...er 4 Refill the dispenser Filling the dispenser Page 42 Basic dosage is not correctly adjusted If intelligent dosing is activated re duce the basic dosage Page 43 Insufficient cleaning Basic dosage is not correctly adjusted If intelligent dosing is activated ad just the basic dosage Page 43 correctly Detergent or care products have congealed in dis pensers of the intelligent dosing system 1 Check ...

Page 64: ...ing the appliance to a WLAN home network Wi Fi without WPS function Page 44 Leakage Fault Cause troubleshooting Water is leaking out at the water inlet hose Water inlet hose is not cor rectly securely connected 1 Connect the water supply hose cor rectly Connecting the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Repl...

Page 65: ...e and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 54 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump ...

Page 66: ... the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the powe...

Page 67: ...ary or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of...

Page 68: ...ois ture 1 Eco 40 602 9 0 3 37 1 250 61 0 50 1400 50 Eco 40 602 4 5 2 52 0 610 45 0 36 1400 50 Eco 40 602 2 5 2 30 0 180 30 0 24 1400 54 Algodón Al godão 20 C 9 0 3 28 0 370 90 0 23 1400 52 Algodón Al godão 40 C 9 0 3 28 1 350 90 0 45 1400 52 Algodón Al godão 60 C 9 0 3 28 1 450 90 0 55 1400 52 Algodón Al godão 40 C 9 0 3 58 1 400 102 0 45 1400 52 Sintéticos 40 C 4 0 2 28 0 780 61 0 44 1200 27 Mix...

Page 69: ...50 cm Length of the power cord 160 cm Max draining height 100 cm 1 Depending on the appliance specifications This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to...

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Page 72: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001497498 9001497498 ...

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