Fault diagnosis
2017-05-22 / DIS 113_58300000186503_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 37 of 85
Fault
Possible cause
Troubleshooting
Outer tub not fitted correctly
► Check installation position of outer tub
► Insert springs into the correct suspensions
Type of textiles
► Select suitable wash programme.
► Pay attention to the load of the drum
-
Select crease protection function: a lower speed during the spin interval and longer
fluffing at the end of the programme will reduce creasing.
Creased laundry
Washing was not taken out of the appli-
ance as soon as the programme ended.
► Preferably take washing out of the appliance as soon as the programme ends.
Damaged washing / foreign objects
Due to foreign objects
Foreign objects in outer tub or drum.
Seal defective.
Sharp-edged burrs on / in the drum.
► Check outer tub and drum for foreign objects, e.g. paper clips, bra underwires.
► Check seal and replace if required.
► Advise customer:
Wash underwear in a washing net
► Check drum with a nylon stocking.