Customer service
en-us
47
17.3 Transporting the
appliance
To avoid damage to the appli-
ance, empty it before transporting.
Note: Always transport the dish-
washer upright to prevent residual
water getting into the machine's
controls and damaging the appli-
ance.
1.
Remove dishware from the ap-
pliance.
2.
Secure loose parts.
3.
4.
Select the program with the
highest temperature.
5.
6.
To drain the appliance, termi-
nate the wash cycle after ap-
prox. 4 minutes.
7.
Switch off the appliance.
8.
Turn off the water faucet.
9.
To empty the residual water out
of the appliance, detach the
supply hose and let the water
drain out.
17.4 Disposal of your old
appliance
Environmentally sound disposal
allows valuable raw materials to
be recycled.
WARNING
Avoid a risk of entrapment upon
disposal.
▶
Unplug the appliance from the
power outlet.
▶
Cut the power cord and remove
the door upon discarding the
appliance.
▶
Check your local area for large
appliance recycling programs.
Customer service
18 Customer service
Customer service
If you have any questions, are un-
able to eliminate an issue in the
appliance yourself, or the appli-
ance needs to be repaired, please
contact our Customer Service.
We will work to find an appropri-
ate solution for you thereby avoid-
ing unnecessary visits by a ser-
vice provider.
With any warranty repair, we will
make sure your appliance is re-
paired by a trained authorized ser-
vice provider using genuine re-
placement parts. We use only
genuine replacement parts for all
repairs.
Detailed information on the war-
ranty period and terms of warranty
can be found in the Statement of
Limited Product Warranty, from
your retailer, or on our website.
If you contact the Customer Ser-
vice, you will require the model
number (E-Nr.), the production
number (FD) and the consecutive
numbering (Z-Nr.) of your appli-
ance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-
support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/
get-support
www.bosch-home.ca/en/service/
cleaners-and-accessories
For assistance with connecting to
Home Connect™, you can also
view instructions here:
www.home-connect.com/us/en/
help-support/set-up
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