Bosch SMV2ITX16E User Manual Download Page 42

Page: 42 / 60

Troubleshooting

Fault

Cause

troubleshooting

Display for water supply

lights up

Check the water connection for

leaks.

10.

Restore the power supply.

11.

Switch the appliance on.

Wastewater hose is blocked

or kinked.

Reposition the wastewater hose

without kinks.

Remove residues.

Siphon connection is still

sealed.

▶

Check the connection to the siphon

and open if necessary.

Cover of the wastewater

pump is loose.

▶

Secure the cover of the "Wastewa-

ter pump "

→

Page 52

so it clicks

into position.

Display "Check water sup-

ply" flashes

A technical fault is present.

Press .

Unplug the appliance or switch off

the fuse.

Wait at least 2 minutes.

Insert the mains plug of the appli-

ance in a socket or switch on the

fuse.

Switch the appliance on.

If the problem occurs again:

‒

Press ⁠.

‒

Turn off the water tap.

‒

Pull out the mains plug.

‒

Contact "Customer Service"

→

Page 53

and give the er-

ror code.

Displays flash

Appliance door is not closed

properly.

▶

Close the appliance door.

‒

Arrange the tableware so

that no parts project beyond

the basket and prevent the

appliance door from closing

properly.

Washing results

Fault

Cause

troubleshooting

Tableware is not dry.

No rinse aid used or dosage

set too low.

Add "Rinse aid"

→

Page 25

Set the amount of rinse aid to be

dispensed.

→

"Setting the amount of rinse aid",

Page 25

Summary of Contents for SMV2ITX16E

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMV2ITX16E en User manual ...

Page 2: ...20 Cutlery basket 21 Etagere 21 Basket heights 21 Before using for the first time 22 Performing the initial configura tion 22 Water softening system 22 Overview of water hardness set tings 22 Setting the water softening sys tem 23 Special salt 23 Switching off the water softening system 24 Regeneration of the water softening system 24 Rinse aid system 25 Rinse aid 25 Setting the amount of rinse ai...

Page 3: ... arms 40 Troubleshooting 41 Error code Fault display Sig nal 41 Washing results 42 Home Connect problem 49 Information on display panel 49 Malfunctions 49 Mechanical damage 50 Noise 51 Clean wastewater pump 52 Transportation storage and disposal 52 Removing the appliance 52 Protect appliance from frost 53 Transporting the appliance 53 Disposing of old appliance 53 Customer Service 53 Product numbe...

Page 4: ...he information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be...

Page 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Page 6: ...e or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use...

Page 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Page 8: ...a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 53 Repairs to the appliance should only be carried out by trained specialist staff Incorrect repairs...

Page 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Page 10: ... slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance ...

Page 11: ...er a hob Do not install the dishwasher near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used...

Page 12: ...of them separ ately Information about current disposal methods are available from your specialist dealer or local authority Saving energy If you follow these instructions your appliance will use less electricity and less water Use the Eco 50 programme The Eco 50 programme is en ergy efficient and environmentally friendly Programmes Page 18 If you do not have much tableware to wash use the addition...

Page 13: ...s If you subsequently install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is securely connected to ad jacent cabinets 1 Follow the safety instructions Page 4 2 Follow the instructions for elec trical connection Page 14 3 Check the Scope of supply and the condition of the appliance ...

Page 14: ...rinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the appliance to the electricity supply Notes Follow the Safety instructions Page 5 Connect the appliance to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply...

Page 15: ...i l i a r i s i n g y o u r s e l f w i t h y o u r a p p l i a n c e Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 54 The data you need for Customer Service Page 53 1 Depending on the appliance specifications ...

Page 16: ...ut of the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery shelf1 Cutlery shelf Page 21 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 40 10 Filter system Filter system Page 39 11 Cutlery basket Cutlery basket P...

Page 17: ...ows the cur rent cycle of the appliance e g washing 6 Timer programming Setting timer programming Page 31 7 Remote Start Remote Start Page 36 8 button If you press for approx 3 seconds you can open the basic settings 9 Start button Starting the programme Page 31 10 Programme buttons and additional functions Programmes Page 18 Additional functions Page 19 11 Door opener1 Opening the appliance door ...

Page 18: ...influen cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying A...

Page 19: ...mber E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Favourite You can save a combination of a pro gramme and an additional function to the button You can save the programme via the Home Connect app The pre rinse program is saved to this button at the factory Pre rinse is suitable for all types of tableware The tableware undergoes in...

Page 20: ...suitable for drying plastic parts There is a slight in crease in energy con sumption and the run time is extended F e a t u r e s Features F e a t u r e s You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups and glasses in the top basket Bottom basket Arrange pans and plates in the...

Page 21: ...d space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Basket heights Set the baskets at the right height Appliance height 81 5 cm with cutlery basket Setting Top basket Bottom basket 1 max ø 22 cm 31 cm 2 max ø 24 5 cm 27 5 cm 3 max ø 27 cm 25 cm ...

Page 22: ... aid to be dispensed Page 25 Tip You can change these settings and other Basic settings Page 33 at any time W a t e r s o f t e n i n g s y s t e m Water softening system W a t e r s o f t e n i n g s y s t e m Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing results you can treat the water with specia...

Page 23: ...alt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa ter hardness the higher the water hardness the greater the amount of special salt required ATTENTION Detergent may damage the water softening system...

Page 24: ...erview of water hardness set tings Page 22 4 To save the settings press for 3 seconds a The water softening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obtain fault free function of the water softening system the appli ance performs regeneration of the water softening system at regular in tervals Regeneration of the wa...

Page 25: ...pilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Press 2 To open the appliance settings press for 3 seconds a flashes in the display 3 Press repeatedly until flashes 4 Press repeatedly unt...

Page 26: ...tely Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tabs are suitable for all cleaning functions and do not need to be measured out With sho...

Page 27: ...ed automatically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand washing up liquid Hand washing up liquid can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine residue on table ware may present a risk to health I...

Page 28: ...ecified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dis...

Page 29: ...cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programm...

Page 30: ...leware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean if necessary Cleaning and se...

Page 31: ... To activate timer programming press Note To deactivate timer program ming press repeatedly until none of the displays 3h 6h or 9h light up Starting the programme Press a The programme has ended when no indicators on the controls light up Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the p...

Page 32: ... the appliance door a All displays light up a As soon as the displays are off the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 11 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the programme con...

Page 33: ... Switch Extra Dry on or off for each operation For a better drying result the temperature in the final rinse is increased This may increase the running time slightly Note Please take care with del icate tableware Setting Extra Dry Page 34 Tone volume Scale with 4 levels Adjustment of tone volume Setting signal volume Page 34 Wi Fi On Off 1 Switch the wireless network connection on or off Set Wi Fi...

Page 34: ... display 3 Press repeatedly until and flash in the display 4 Press repeatedly until the LEDs show the right value If LED A Page 16 is not lit the wireless network connection is switched off If LED A Page 16 is lit the wireless network connection is switched on 5 To save the settings press for 3 seconds Activating Remote Start 1 Press 2 To open the appliance settings press for 3 seconds a flashes i...

Page 35: ...lease note the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 Home Connect quick start Connect your appliance to a mobile device quickly and easily Installing app 1 Install the Home Connect app on your mobile device 2 Start the app and set up access for Home Connect The Home Connect app g...

Page 36: ...cs is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com Software update You can use this function to update the software of your appliance e g for optimisation troubleshooting or safety relevant updati...

Page 37: ... i n g To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use detergents containing chlorine 1 Remove any coarse soiling in the interior with a damp cloth 2 Add detergent to the detergent dis penser 3 Select the programm...

Page 38: ...out tableware if the indicator for Machine Care lights up on the control panel or if ad vised to do so by the display The in dicator will go out after you have run Machine Care If your appliance does not have a reminder function we re commend performing Machine Care every 2 months Running Machine Care Run the Machine Care programme if the indicator for Machine Care lights up on the control panel o...

Page 39: ...er 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements...

Page 40: ...cale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into positio...

Page 41: ...amaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Error code Fault display Signal Fault Cause troubleshooting Display for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the water tap Water tap is jammed or furred up Turn on the water tap The filters in the w...

Page 42: ...s present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 53 and give the er ror code Displays flash Appliance door is not closed properly Close the appl...

Page 43: ...with a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2 Only remove tableware 30 minutes after the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tablewar...

Page 44: ...ray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 40 Filters are soiled Clean the filters Cleaning filters Page 39 Filters are inserted incor rectly and or not engaged 1 Insert the filters properly Filter system Page 39 2 Engage the filters Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 18 Tableware has been pre cleaned too int...

Page 45: ...and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 26 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive pro gramme Programmes Page 18 Position tableware at an angle Arrange tableware Page 29 Use rinse aid Rins...

Page 46: ...ture is too low Select a programme with a higher washing temperature Programmes Page 18 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 26 and follow the manufac turer s instructions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of ...

Page 47: ... the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Programmes Page 18 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of f...

Page 48: ...ent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispens...

Page 49: ... on display panel Fault Cause troubleshooting Special salt refill indicator lights up Insufficient special salt Add Special salt Page 23 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse ...

Page 50: ...e appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 32 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing against inner door and pre venting appliance door f...

Page 51: ...hooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Dis...

Page 52: ... remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket T r a n s p o r t a t i o n s t o r a g e a n d d i s p o s a l Transportation storage and disposal T r a n s p o r t a t i o n s t o r a g e a n d d i s p o s a l You c...

Page 53: ...d by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance ...

Page 54: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Page 55: ...t database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software T...

Page 56: ... 56 Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

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Page 60: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001485917 9001485917 000...

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