Bosch SMS6HAW00X User Manual Download

Page: 46 / 64

Troubleshooting

Fault

Cause

Troubleshooting

E:90-01 will light up altern-
ately.

Mains voltage is too low.

This is not a fault on the appliance.

Contact an electrician.

Have the mains voltage and elec-
trical installation checked by an
electrician.

E:92-40 will light up altern-
ately.

Filters are soiled or blocked.

▶

Clean the filters.

→

"Cleaning filters", Page 42

A different error code ap-
pears in the display window.
E:01-00 to E:90-10

A technical fault is present.

Press .

Unplug the appliance or switch off
the fuse.

Wait at least 2 minutes.

Insert the mains plug of the appli-
ance in a socket or switch on the
fuse.

Switch the appliance on.

If the problem occurs again:

‒

Press ⁠.

‒

Turn off the water tap.

‒

Pull out the mains plug.

‒

Contact "Customer Service"

→

Page 59

and give the er-

ror code.

Washing results

Fault

Cause

Troubleshooting

Tableware is not dry.

No rinse aid used or dosage
set too low.

Add "Rinse aid"

→

Page 29

Set the amount of rinse aid to be
dispensed.

→

"Setting the amount of rinse aid",

Page 29

Programme or programme
option has no drying phase,
or the drying phase is too
brief.

▶

"Select a programme with drying,
e.g. intensive, strong or ECO pro-
gramme."

→

Page 19

Some option buttons decrease the
drying result, e.g varioSpeed.

Summary of Contents for SMS6HAW00X

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS6HAW00X en User manual ...

Page 2: ...ation for test institutes 20 Favourite 21 Additional functions 21 Features 22 Top basket 22 Bottom basket 23 Cutlery basket 23 Etagere 24 Folding prongs 24 Knife shelf 24 Baking sheet spray head 25 Extra Clean Zone 25 Basket heights 26 Before using for the first time 26 Performing the initial configura tion 26 Water softening system 27 Overview of water hardness set tings 27 Setting the water soft...

Page 3: ...tub 41 Cleaning products 41 Tips on appliance care 41 Filter system 42 Cleaning spray arms 43 Troubleshooting 44 Appliance safety 44 Error code Fault display Sig nal 44 Washing results 46 Home Connect problem 53 Information on display panel 53 Malfunctions 53 Mechanical damage 55 Noise 55 Clean wastewater pump 57 Transportation storage and disposal 57 Removing the appliance 57 Protect appliance fr...

Page 4: ...inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chil dren unless they are being supervised Keep children under the age of 8 years away from the appliance and power cable Witho...

Page 5: ...liance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is n...

Page 6: ...rections for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause ex plosions Never add solvents to the interior of the appliance Highly caustic alkaline or highly acidic cl...

Page 7: ...y splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of tipping Overfilling the Baskets may cause the appliance to tip up Never overfill the Baskets with free standing appliances WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense h...

Page 8: ... by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Risk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep pack...

Page 9: ...and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of detergents and rinse aid WARNING Risk of injury Children may...

Page 10: ...l damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 50 kPa 0 5 bar and...

Page 11: ...and makes it more difficult to open the appliance door You can activate or deactivate the door lock WARNING Risk of suffocation Children may become trapped in the appliance and thus suffocate Activate the door lock and close the appliance door Opening appliance door Page 34 Activating the door lock Note The door lock remains activ ated until it is deactivated manually 1 Open the appliance door 2 P...

Page 12: ...l is high the rinsing water is drained off and replaced with fresh water If the soiling level is lower the rinsing wa ter is used in the next wash cycle so reducing water consumption by 3 6 litres In the automatic programmes the temperature and run time are ad ditionally adjusted to the level of soil ing Sensors The sensors adjust the programme sequence and strength in the auto matic programmes de...

Page 13: ...ou subsequently install your dishwasher as a free standing appli ance you must stop it from tipping over e g by screwing it to the wall or installing it under a continuous work top that is securely connected to ad jacent cabinets 1 Follow the safety instructions Page 4 2 Follow the instructions for elec trical connection Page 14 3 Check the Scope of supply and the condition of the appliance 4 Cons...

Page 14: ...ing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connecting the appliance to the electricity supply Notes Please follow the Safety instruc tions Page 5 Connect the appliance to alternat ing current only in the range of 110 V and 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating...

Page 15: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 59 The data you need for Customer Service Page 59 1 Depending on the appliance specifications ...

Page 16: ...detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 22 8 Cutlery shelf1 Cutlery shelf Page 24 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 43 10 Filter system Filter system Page 42 11 Cutlery basket Cutlery basket Pag...

Page 17: ...mme the remaining running time or the basic settings You can change the basic set tings via the display and the setting buttons Changing basic settings Page 39 5 Timer programming and setting but tons Setting timer programming Page 35 Changing basic settings Page 39 6 Remote Start Remote Start Page 40 7 Start button Starting the programme Page 35 8 Programme buttons and additional functions Progra...

Page 18: ...icator Rinse aid system Adding rinse aid Page 29 12 Water supply display Display for water supply 13 Special salt refill indicator Water softening system Adding special salt Page 28 14 Door handle1 Open the appliance door Page 34 1 Depending on the appliance specifications ...

Page 19: ...e may result in deviations Programme Use Programme sequence Additional func tions Auto 35 45 C Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics glasses and stemware in the stemware basket Level of soiling Removing lightly adher ing fresh food remnants Sensor controlled Optimised by sensors de pending on the soiling of the washing water ExtraDry IntensiveZone SpeedPerf...

Page 20: ...oving lightly adher ing fresh food remnants Particularly gentle Pre Rinse Cleaning 40 C Intermediate rinse Final rinse 60 C Dry ExtraDry IntensiveZone SpeedPerfect Additional functions Page 21 Express 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and glasses Level of soiling Removing lightly adher ing fresh food remnants Time optimised Cleaning 45 C Intermediate...

Page 21: ...e selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connect app or reset your appliance back to the factory settings Overview of basic settings Page 37 Additional functions Additional functions Additional functions You can find an overview of the addi tional functions that can be ...

Page 22: ...ease in energy con sumption and the run time is extended Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups glasses and small items of tableware in the top basket a Knife shelf 1 You can adjust the height of the top basket to make room for larger items ...

Page 23: ...o position 6 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 1 Depending on the appliance specifications ...

Page 24: ...olding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Knife shelf Use the shelf for knives and long items of cutlery ...

Page 25: ...asket 2 Insert the baking sheet spray head in the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it from the appliance 1 Turn the baking sheet spray head anticlockwise and remove from the holder 2 Insert the top basket in the appli ance Extra Clean Zone Use the Extra Clean ...

Page 26: ...baskets at the right height Appliance height 81 5 cm with cutlery basket Level Top basket Bottom basket 1 max ø 22 cm 30 cm 31 cm Page 23 2 max ø 24 5 cm 27 5 cm 3 max ø 27 cm 25 cm Before using for the first time Before using for the first time Before using for the first time Performing the initial config uration On initial start up or after a reset to the factory settings you will need to make s...

Page 27: ...verview of water hardness settings You can find an overview of the water hardness values that can be selected here You can find out how hard your water is from your local water company or by using a water hardness tester Water hardness E Hardness range mmol l Setting value 0 8 Soft 0 1 1 H 00 9 10 Soft 1 2 1 4 H 01 11 12 Medium 1 5 1 8 H 02 13 15 Medium 1 9 2 1 H 03 16 20 Medium 2 2 2 9 H 04 21 26...

Page 28: ...to the dispenser for special salt immediately before the pro gramme starts 1 Unscrew the lid of the dispenser for special salt and remove 2 On initial start up Fill the dispenser right up with water 3 Note Only use special salt for dishwashers Do not use salt tablets Do not use table salt Add the special salt to the dis penser Fill the dispenser right up with spe cial salt The water in the dis pen...

Page 29: ...catch on the lid of the dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of r...

Page 30: ...e 29 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tabs are suitable for all cleaning functions and do not need to be measured o...

Page 31: ...ed automatically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand washing up liquid Hand washing up liquid can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine residue on table ware may present a risk to health I...

Page 32: ...rgent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets...

Page 33: ...in the dishwasher with alu minium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programme has ended take glass ware and cutlery out of...

Page 34: ...lecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on...

Page 35: ...o 24 hours 1 Press or a 00h 01m appears on the display 2 Use or to set the re quired start time for the pro gramme 3 Press a This activates time preselection Tip To deactivate timer program ming press or repeatedly until 00h 00m appears in the dis play Starting the programme Press a The programme has ended when the display shows 00h 00m Notes If you want to add more tableware while the appliance i...

Page 36: ...liance switches off 2 Press to resume the pro gramme Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switc...

Page 37: ...id Page 29 Switch the rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 12 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot wa...

Page 38: ...on tones off Wi Fi Cn 00 Cn 00 Cn 01 Switch the wireless network connec tion on or off Level Cn 00 switches the wireless network connection off The basic setting Wi Fi is only avail able once the appliance is connec ted to the Home Connect app Home Connect Page 39 Remote Start rc 01 rc 00 rc 02 Activate or deactivate Remote Start Page 40 The following settings are possible With the setting rc 00 t...

Page 39: ...on the availability of Home Connect services in your coun try You can find information about this at www home connect com To be able to use Home Connect you must first set up the connection to the WLAN home network Wi Fi1 and to the Home Connect app Connecting the appliance to WLAN home network Wi Fi Page 40 The Home Connect app guides you through the entire login process Fol low the instructions ...

Page 40: ...ing Remote Start When you have selected rc 01 in the basic settings of this function ac tivate the function on your appliance Requirements The appliance is connected to your WLAN home network The appliance is connected to the Home Connect app rc 01 is selected in the Basic settings Page 38 of this func tion A programme is selected Press If you open the appliance door the function is automatically ...

Page 41: ...etrieved in the Home Connect app Cleaning and servicing Cleaning and servicing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use detergents containing chlorine 1 Remove any coarse soiling in t...

Page 42: ... from the dishwashing cycle 1 2 3 1 Micro filter 2 Fine filter 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether an...

Page 43: ...he arrow mark ings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert th...

Page 44: ...easily Childproof lock is activated Open the appliance door Page 34 Error code Fault display Signal Fault Cause Troubleshooting E 20 60 lights up alternately Appliance has detected cal cified heating element 1 Descale the appliance 2 Operate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Custo...

Page 45: ...ce on E 34 00 will light up altern ately Water is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 59 E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 57 Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 57 so it clicks into position E 61 03 will light u...

Page 46: ... fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 59 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page...

Page 47: ...the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutl...

Page 48: ...f the sensors Sensors Page 12 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an a...

Page 49: ...se rinse aid Rinse aid Page 29 Set the water softening system higher Wipeable or water soluble coatings are present inside the appliance or on the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 30 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening syste...

Page 50: ...tions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on sta...

Page 51: ...aned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Removable streaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower ...

Page 52: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Page 53: ...etect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 29 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 29 Refill indicator for rinse aid does not ...

Page 54: ... Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 36 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing agai...

Page 55: ...osed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabin ets or the worktop Lid on the detergent dis penser cannot be closed Detergent dispenser or lid are blocked by sticky ...

Page 56: ...g or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware se curely ...

Page 57: ...d remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find...

Page 58: ...e water tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out Disposing of old appliance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock o...

Page 59: ... the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A ...

Page 60: ...er äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing your request will be charged to you This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance Declaration of Conformity Declaration of Conformity Declaration of Conformity Robert Bosch Hausgeräte GmbH hereby declares that...

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Page 64: ... also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001689266 9001689266 020315 650 A1 en BSH Hausgeräte...

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