Bosch SMI6ZCS49E Information For Use Download Page 54

Page: 54 / 64

Troubleshooting

Home Connect problem

Fault

Cause

Troubleshooting

Connection to home net-
work is not established.

WLAN on router is not act-
ive.

▶

Check the wireless network con-
nection of your router.

WLAN display is flashing.

Connection to home net-
work is not available.

▶

Activate the wireless network con-
nection on your router.

Home Connect cannot be
implemented correctly.

Home Connect set incor-
rectly.

▶

Please consult the documents sup-
plied for Home Connect.

Technical fault is present.

▶

Please consult the information
about support in the documents
supplied for Home Connect.

Information on display panel

Fault

Cause

Troubleshooting

Special salt refill indicator
lights up.

Insufficient special salt.

▶

Add "Special salt"

→

Page 26

Sensor does not detect spe-
cial salt tablets.

▶

Do not use special salt tablets.

Refill indicator for special
salt does not light up.

Water softening system is
switched off.

▶

Setting the water softening system

Refill indicator for rinse aid
lights up.

Insufficient rinse aid.

Add "Rinse aid"

→

Page 28

Set the amount of rinse aid to be
dispensed.

→

"Setting the amount of rinse aid",

Page 28

Refill indicator for rinse aid
does not light up.

Rinse aid system is switched
off.

▶

Set the amount of rinse aid to be
dispensed.

Malfunctions

Fault

Cause

Troubleshooting

Water is left in the appliance
at the end of the pro-
gramme.

Filter system or area under
the filters is blocked.

Clean the "Filters"

→

Page 42

Clean the "Wastewater pump"

→

Page 58

Programme has not yet
ended.

▶

Wait until the programme ends or
cancel the programme with

Reset

▶

→

"Terminate programme",

Page 35

Appliance cannot be
switched on or operated.

Software update is taking
place.

▶

Wait until the software update has
finished.

Summary of Contents for SMI6ZCS49E

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMI6ZCS49E en Information for Use ...

Page 2: ...es 21 Top basket 21 Bottom basket 22 Cutlery drawer 22 Etagere 23 Folding prongs 23 Extra Clean Zone 23 Basket heights 24 Before using for the first time 25 Performing the initial configura tion 25 Water softening system 25 Overview of water hardness set tings 25 Setting the water softening sys tem 26 Special salt 26 Switching off the water softening system 27 Regeneration of the water softening s...

Page 3: ... 41 Filter system 42 Cleaning spray arms 43 Troubleshooting 45 Error code Fault display Sig nal 45 Washing results 47 Home Connect problem 54 Information on display panel 54 Malfunctions 54 Mechanical damage 56 Noise 56 Clean wastewater pump 58 Transportation storage and disposal 58 Removing the appliance 58 Protect appliance from frost 58 Transporting the appliance 59 Disposing of old appliance 5...

Page 4: ...ppliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chil dre...

Page 5: ...t possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contain...

Page 6: ...at the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on p...

Page 7: ...d utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of ...

Page 8: ...e or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call customer services Page 59 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced w...

Page 9: ...that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and r...

Page 10: ...em to leak Check that there is a distance of at least 5 cm between the appli ance and the water pipe The pipes supplied for the drinking water and waste water connec tions are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine...

Page 11: ...Page 11 Zeolith drying The appliance features a Zeolith con tainer Zeolith drying lets you save energy Zeolite is a mineral that can store moisture and heat energy and then release them again During dishwashing heat energy is used to heat up the washing water and dry the mineral During the drying phase moisture from the interior of the dishwasher is stored in the mineral and heat energy is release...

Page 12: ...nection Installation and connec tion Installation and connection To ensure proper operation connect the appliance to the power and water supply correctly Observe the spe cified criteria and the installation in structions Scope of supply After unpacking all parts check for any damage in transit and complete ness of the delivery If you have any complaints contact the dealer who sold you the appli an...

Page 13: ...e is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged Drinking water connection Connect your appliance to a drinking water connection Installing the drinking water connection Note If you are replacing the appliance you must use a new water supply hose 1 Consult the installation instructions supplied for the st...

Page 14: ... your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 2 1 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating plate with E number and FD number Page 60 The data you need for Customer Service Page 59 1 Depending on the appliance specifications ...

Page 15: ...er Page 22 9 EmotionLight Interior lighting of the appliance Overview of basic settings Page 36 10 Cutlery shelf1 Cutlery shelf Page 23 11 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 43 12 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith dryi...

Page 16: ...mme the remaining running time or the basic settings You can change the basic set tings via the display and the setting buttons Changing basic settings Page 38 5 Timer programming and setting but tons Setting timer programming Page 34 Changing basic settings Page 38 6 Remote Start Remote Start Page 39 7 Start button Starting the programme Page 34 8 Programme buttons and additional functions Progra...

Page 17: ... indicator Rinse aid system Adding rinse aid Page 28 12 Water supply display Display for water supply 13 Special salt refill indicator Water softening system Adding special salt Page 26 14 Door handle1 Open the appliance door 1 Depending on the appliance specifications ...

Page 18: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 50 C Dry All Additional fun...

Page 19: ...ExtraDry IntensiveZone SpeedPerfect Additional functions Page 20 Express 60 Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 60 C Intermediate rinse Final rinse 50 C Dry All Additional functions Page 20 Express 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and glasse...

Page 20: ... You can use the Home Connect app to download additional pro grammes and save them to the button 1 Save Favourite on the appliance 1 Press 2 Press the right programme button Programmes Page 18 3 Press the button for the relevant additional function Additional functions Page 20 4 Press for 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the ad...

Page 21: ... parts There is a slight in crease in energy con sumption and the run time is extended Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups glasses and small items of tableware in the top basket You can adjust the height of the top basket to make room for...

Page 22: ...he levers a The basket clicks into position 6 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery drawer Arrange cutlery in the cutlery drawer Arrange cutlery with the points and sharp edges downwards ...

Page 23: ... bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Extra Clean Zone Use the Extra Clean Zone in the top basket to clean soiled tableware thor oughly e g muesli bowls Selecting Extra Clean Zone Note Consumption will i...

Page 24: ...e Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that the mounts are in the correct position a The Extra Clean Zone audibly clicks into position 6 Push in the top basket Basket heights Set the baskets at the right height Appliance height 81 5 cm with cutlery drawer Level Top basket Bottom ba...

Page 25: ...e recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 36 at any time Water softening system Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing results you can...

Page 26: ...efill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The consumption of special salt depends on the water hardness The higher the water hard ness the greater the consumption of special salt ATTENTION Detergent may damage the water softening system Only fill the dispenser of the wa ter softening system with special dishwasher salt Special sa...

Page 27: ...tening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obtain fault free function of the water softening system the appli ance performs regeneration of the water softening system at regular in tervals Regeneration of the water softening system takes place before the end of the main rinse cycle in all pro grammes It will in...

Page 28: ...e the amount of rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press repeatedly until the display shows the value set at the factory r 05 4 Press or repeatedly until the right amount of rinse aid has been set A low setting adds less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse...

Page 29: ...ammes Page 18 tabs sometimes do not dissolve entirely and leave residues of detergent This may im pair the cleaning effect Detergent Description Powder deter gent Powder detergent is re commended for shorter Programmes Page 18 The dosage can be adjus ted to the level of soiling Liquid detergent Liquid detergent works faster and is recommen ded for shorter Pro grammes Page 18 without PreRinse Somet...

Page 30: ... taining chlorine Chlorine residue on table ware may present a risk to health Information on detergents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect may be restricted here Set the rinse aid and the water so...

Page 31: ... detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet collecting tray Tip If you use powder detergent and ...

Page 32: ...in the dishwasher with alu minium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programme has ended take glass ware and cutlery out of...

Page 33: ...ARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean...

Page 34: ...tedly until 00h 00m appears in the dis play Starting the programme Press a The programme has ended when the display shows 00h 00m Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tablet You can only change a pro gramme when running if you can cel it Terminate programme...

Page 35: ...programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle th...

Page 36: ...id Page 28 Switch the rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 12 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot wa...

Page 37: ... is switched on With the setting SP 00 the last programme selected is set by de fault when the appliance is switched on With the setting SP 01 the Eco 50 programme is set by default when the appliance is switched on Tone volume SL 02 1 SL 00 SL 03 Adjustment of tone volume Level SL 00 switches the signal tone off Button volume bL 02 1 bL 00 bL 03 Set the button volume during opera tion Level bL 00...

Page 38: ...s 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press repeatedly until the display shows the required set ting 4 Press or repeatedly until the display shows the right value You can change several settings 5 To save the settings press for 3 seconds Home Connect Home Connect Home Connect This appliance is network capable Connect your applianc...

Page 39: ...nce receives signals from the WLAN home network Wi Fi at its installation location The appliance door is closed 1 With the help of the Home Connect app scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend...

Page 40: ...ect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares ...

Page 41: ...ned with ma chine care products and machine cleaners is the right programme for the care of your appliance Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www bosch home com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of D...

Page 42: ...one Page 23 function 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance in terior 5 Press 6 Pre...

Page 43: ... fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 ...

Page 44: ...ray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 45: ...the wa ter softening system 1 E 21 30 will light up altern ately Intake opening of Zeolith container is covered by items of tableware Re arrange the tableware in the ap pliance so the Intake opening of the Zeolith container Page 14 is no longer obstructed E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 31 00 will li...

Page 46: ... ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 59 E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 58 Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 58 so it clicks into position E 61 03 will light up altern ately Water is not drained Wastewater hose is blocked or ...

Page 47: ... fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 59 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page...

Page 48: ...the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutl...

Page 49: ... intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not se...

Page 50: ...substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 29 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening system cor rectly In most cases you will need to in crease the setting 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the specia...

Page 51: ...chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on stainless steel table ware The formation of films is due to substances contained in vegetabl...

Page 52: ...aned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 12 Removable streaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower ...

Page 53: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Page 54: ...etect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 28 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Refill indicator for rinse aid does not ...

Page 55: ... Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 35 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing agai...

Page 56: ...osed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabin ets or the worktop Lid on the detergent dis penser cannot be closed Detergent dispenser or lid are blocked by sticky ...

Page 57: ...g or rattling noise With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware se curely ...

Page 58: ...impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal Removing the appliance 1 Disconnect the appli...

Page 59: ... longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal methods are available from your specialist dealer or local authority This appliance is labelled in ac cordance with European Direct ive 2012 19 EU concerning used electrical and electronic appliances waste electrical a...

Page 60: ...ed with Aqua Stop according to our instructions this also in cludes correctly fitting the Aqua Stop extension genuine access ory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your appliance is fitted with Aqua Stop you can in principle leave your appliance unattended during operation and the tap turned on afterwards The tap only needs ...

Page 61: ...id for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance Declaration of Conformity Declaration of Conformity Declaration of Conformity BSH Hausgeräte GmbH hereby de clares that the appliance with Home Connect functionality conforms to the basic requirements and other relev ant provisions of Directive 2014 53 EU A detailed RED D...

Page 62: ...en Declaration of Conformity 62 AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Page 63: ......

Page 64: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001561826 9001561826 020413 650 A1 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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