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Troubleshooting

44

Fault

Cause

Troubleshooting

Excessive formation of foam
occurs.

Detergent or appliance care
product used causes excess-
ive foaming.

Change the brand of detergent.

Information on display panel

Fault

Cause

Troubleshooting

Special salt refill indicator
lights up.

Insufficient special salt.

Add "Special salt" 

→ 

Page 21

.

Sensor does not detect spe-
cial salt tablets.

Do not use special salt tablets.

Refill indicator for special
salt does not light up.

Water softening system is
switched off.

Setting the water softening system

Refill indicator for rinse aid
lights up.

Insufficient rinse aid.

1.

Add "Rinse aid" 

→ 

Page 23

.

2.

Set the amount of rinse aid to be
dispensed. 

→ 

"Setting the amount of rinse aid",

Page 24

Refill indicator for rinse aid
does not light up.

Rinse aid system is switched
off.

Set the amount of rinse aid to be
dispensed.

Malfunctions

Fault

Cause

Troubleshooting

Water is left in the appliance
at the end of the pro-
gramme.

Filter system or area under
the filters is blocked.

1.

Clean the "Filters" 

→ 

Page 34

.

2.

Clean the "Wastewater pump"

→ 

Page 47

.

Programme has not yet
ended.

Wait until the programme ends or
cancel the programme with 

Reset

.

→ 

"Terminate programme",

Page 30

Appliance cannot be
switched on or operated.

Appliance functions have
failed.

1.

Pull out the mains plug or switch off
the fuse.

2.

Wait at least 2 minutes.

3.

Connect the appliance to the power
supply.

4.

Switch the appliance on.

Appliance does not start.

The mains fuse has tripped.

Check the relevant fuse.

Mains cable is not inserted.

1.

Check whether the socket works.

2.

Check whether the mains cable is
properly inserted in the socket and
on the rear of the appliance.

Summary of Contents for SGV2ITX16E

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SGV2ITX16E en Information for Use ...

Page 2: ...ery basket 20 Etagere 20 Before using for the first time 20 Performing the initial configura tion 20 Water softening system 20 Overview of water hardness set tings 21 Setting the water softening sys tem 21 Special salt 21 Switching off the water softening system 22 Regeneration of the water softening system 23 Rinse aid system 23 Rinse aid 23 Setting the amount of rinse aid 24 Switching the rinse ...

Page 3: ...ults 37 Information on display panel 44 Malfunctions 44 Mechanical damage 46 Noise 46 Clean wastewater pump 47 Transportation storage and disposal 47 Removing the appliance 47 Protect appliance from frost 48 Transporting the appliance 48 Disposing of old appliance 48 Customer Service 48 Product number E Nr produc tion number FD and consecut ive numbering Z Nr 49 AQUA STOP guarantee 49 Technical sp...

Page 4: ...ppliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chil dre...

Page 5: ...t possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contain...

Page 6: ...at the side Covers are available from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on p...

Page 7: ...d utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of ...

Page 8: ...d only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Risk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it an...

Page 9: ...door and cabinet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain r...

Page 10: ...em to leak Check that there is a distance of at least 5 cm between the appli ance and the water pipe The pipes supplied for the drinking water and waste water connec tions are not affected here Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine...

Page 11: ...o wash use the additional Half Load function 1 The programme will adjust to a lower load and consumption will be reduced Additional functions Page 18 AquaSensor The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing w...

Page 12: ...quired 5 Make the appliance level using the height adjustable feet Make sure that the appliance is standing on the floor securely 6 Install the drainage connection Page 12 7 Install the drinking water connec tion Page 12 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drain...

Page 13: ...ent only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted prope...

Page 14: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 49 The data you need for Customer Service Page 48 1 Depending on the appliance specifications ...

Page 15: ...detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 19 8 Cutlery shelf1 Cutlery shelf Page 20 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 35 10 Filter system Filter system Page 34 11 Cutlery basket Cutlery basket Pag...

Page 16: ...ay shows the cur rent cycle of the appliance e g washing 6 Timer programming1 Setting timer programming Page 29 7 button If you press for approx 3 seconds you can open the basic settings 8 Start button Starting the programme Page 29 9 Programme buttons and additional functions Programmes Programmes Page 17 Additional functions Additional functions Page 18 10 Door handle1 Open the appliance door 11...

Page 17: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Dry All Additional fun...

Page 18: ...liances com The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Additional functions Additional functions Additional functions You can find an overview of the addi tional functions that can be selected here Different additional functions which can be found on the control panel of your appliance are available depending ...

Page 19: ...view of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups glasses and small items of tableware in the top basket Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 1 Depending on the appliance s...

Page 20: ...d and connected Page 11 1 Add special salt Page 21 2 Add rinse aid Page 23 3 Switch on the appliance Page 29 4 Setting the water softening sys tem Page 21 5 Set the amount of rinse aid to be dispensed Page 24 6 Add detergent Page 24 7 Start the Programme with the highest cleaning temperature without tableware To remove any marks from water or other residues we recommend you operate the appliance w...

Page 21: ...ftening system Switching off the water softening system Page 22 Setting the water softening system Set the water hardness on your appli ance 1 Determine the water hardness and the appropriate setting value Overview of water hardness set tings Page 21 2 Press 3 To open the appliance settings press for 3 seconds a is flashing on the display 4 Press repeatedly until the right water hardness has been ...

Page 22: ... dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when using com bined detergents with salt replace ment substances you can switch the indicator off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness is max 26 E and you are using combined deter ...

Page 23: ... system after x rinse cycles 5 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 9 20 E Rinse aid system Rinse aid system Ri...

Page 24: ...ion of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the appliance settings press for 3 seconds a is flashing on the display 3 Press repeatedly until flashes 4 Press repeatedly until no LED Page 15 lights up level 0 5 To save the settings press for 3 seconds a The rinse aid system is switched off and the rinse aid refill indi...

Page 25: ...ter washing and drying results and to avoid damage to the appli ance please additionally use Spe cial salt Page 21 and Rinse aid Page 23 Combined detergent Besides conventional separate deter gents a number of products are available with additional functions These products contain not only de tergent but also rinse aid and salt re placement substances 3in1 and depending on the combination 4in1 5in...

Page 26: ...ents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding det...

Page 27: ...age to glass and table ware Only put glasses and china in the dishwasher if it is marked as dish washer safe by the manufacturer Avoid damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from coppe...

Page 28: ...specifications Page 49 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food from tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better t...

Page 29: ...u do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the programme button re peatedly until the right programme has been selected Programmes Page 17 a The programme is set and the LED flashes Setting additional functions You can s...

Page 30: ...off after 4 seconds Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Open the appliance door carefully 2 Press a The programme is saved and the appliance switches off 3 Press to ...

Page 31: ...re in the final rinse is increased This may increase the running time slightly Note Please take care with del icate tableware Setting Extra Dry Page 31 Tone volume Scale with 4 levels Adjustment of tone volume Setting signal volume Page 32 Factory setting Reset Restore changed settings to the factory settings The settings for initial start up must be configured Restoring factory settings Page 32 1...

Page 32: ... the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use detergents containing chlorine 1 Remove any coarse soiling in the interior with a damp cloth 2 Add detergent to the detergent dis penser 3 Select the programme with the highest temperature Programmes Page 17 4 Start the programme without tableware Page 29 Cleaning products Only use s...

Page 33: ...y here Run Machine Care without tableware if the indicator for Machine Care lights up on the control panel or if ad vised to do so by the display The in dicator will go out after you have run Machine Care If your appliance does not have a reminder function we re commend performing Machine Care every 2 months Running Machine Care Notes Run the Machine Care programme without any tableware in the dis...

Page 34: ... 2 Fine filter 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the fil...

Page 35: ...he arrow mark ings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert th...

Page 36: ... be replaced with a special connection cable which is available from the manufacturer or his Customer Service Error code Fault display Signal Fault Cause Troubleshooting Display for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the water tap Water tap is jammed or furred up Turn on the water tap The filters in the water con necti...

Page 37: ...s present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 48 and give the er ror code Displays flash Appliance door is not closed properly Close the appl...

Page 38: ...with a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2 Only remove tableware 30 minutes after the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tablewar...

Page 39: ...ray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 35 Filters are soiled Clean the filters Cleaning filters Page 34 Filters are inserted incor rectly and or not engaged 1 Insert the filters properly Filter system Page 34 2 Engage the filters Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 17 Tableware has been pre cleaned too int...

Page 40: ...and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 24 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive pro gramme Programmes Page 17 Position tableware at an angle Arrange tableware Page 28 Use rinse aid Rins...

Page 41: ...ture is too low Select a programme with a higher washing temperature Programmes Page 17 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 24 and follow the manufac turer s instructions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of ...

Page 42: ... the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Programmes Page 17 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of f...

Page 43: ...ent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispens...

Page 44: ... indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Malfunctions Fault Cause Troubleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 34 2 Clean the Wastewater pump Page 47 Programme has not yet ended Wait until the programme ends or can...

Page 45: ...ce is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly All LEDs lit up or flashing Electronics have detected a fault 1 Press the main switch button for ap prox 4 seconds Controls Page 15 The appliance is reset and restar ted 2 If the problem occurs again Switch...

Page 46: ...r lid are blocked by sticky deter gent residue Remove detergent residue Noise Fault Cause Troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray...

Page 47: ...d remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find...

Page 48: ...y recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in ...

Page 49: ...r the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A...

Page 50: ...cess the applicable li cence information via your Home Connect app Profile Legal information Licence Information 2 You can download the licence in formation on the brand product web site Please search on the product website for your appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81...

Page 51: ......

Page 52: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001663274 9001663274 020407 642 E5 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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