Troubleshooting NL
Malfunction
Cause
Troubleshooting
Device hangs in a
program or cuts out.
Power and/or water supply
is interrupted.
1.
Check the power supply.
2.
Check the water supply.
Upper basket presses against
▶
Check that the rear wall of
the inner door and prevents
the device is being pressed
by a socket or an
unassembled hose holder.
proper closing of the
appliance door.
▶
Arrange the crockery in such a way that
no crockery parts protrude over
the crockery basket and prevent
the appliance door from closing
properly.
Mechanical damage
Malfunction
Cause
Troubleshooting
Appliance door cannot
be closed.
The door lock has
tripped.
▶
Close the appliance door with more
power.
Door blocked due to an
installation error.
▶
Check whether the device is correctly
is built-in.
The appliance door, door panel
or attachments must not strike
adjacent cupboards and the
worktop when closing.
The lid of the detergent
dispenser cannot be
closed.
Detergent dispenser or
lid are blocked by build-
up of detergent residue.
▶
Remove the detergent residue.
Sounds
Malfunction
Cause
Troubleshooting
Clapping noises from the
filling valves.
Depending on the house
installation. No device error
present. Operation of the
device is not adversely
affected.
▶
The problem can only be solved via the household
installation are rectified.
Knocking or rattling sound.
Spray arm hits the
crockery.
▶
Arrange the crockery in such a way that the
do not hit the spray arms against
the dishes.
Water jets make direct
contact with the rinse aid
container when the load is
low.
▶
Distribute the dishes evenly
tig.
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