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Security Escort

Troubleshooting transponders, points, receivers, and alert units | en

93

Robert Bosch (SEA) Pte Ltd

Training Manual

2017.08 | V2.18.1.0 | DOC

7

Troubleshooting transponders, points, receivers, and

alert units

7.1

Common errors

1.

Wrong type of cable. You must use twisted pair cable. Common errors are that twisted
pairs are not used or separate wires from more than one pair is used.

2.

Check to see if + and – are reversed or if TX and RX are reversed.

3.

The correct connections from the SE485 to the transponder are: RX+ to TX+ and RX- to
TX-.

4.

The cable should be straight through to your computer serial port connector. Do not use
a null modem cable or a cable marked for printer use.

5.

Switch set in the wrong position.

6.

DIP switch settings incorrect.

7.

Power Jumper not on.

8.

ON/OFF switch not ON.

9.

Wrong point address.

10. Forgot to put on the tamper spring.

7.2

Built-in troubleshooting aids

7.2.1

Receiver

Jumpers

There are two groups of jumpers on the EA102A-304 receiver. The first group contains jumpers
P1 through P3. The second contains jumpers P4 through P8. The function of each jumper is
indicated in the table below:

Jumper

Operation with Jumper in Place

«
...
91
92
93
94
95
...
»

Summary of Contents for Security Escort SE2000 Series

Page 1: ...Security Escort SE2000 Series en Training Manual ...

Page 2: ......

Page 3: ... 10 EA120 alert unit 20 3 Equipment estimation location accuracy and receiver location 22 3 1 Location accuracy 22 3 2 Pre bid equipment estimation 23 3 2 1 Initial equipment estimate 23 3 3 Pre construction coverage verification survey 25 3 3 1 Verify each potential receiver location 25 3 3 2 Indoor receiver installation 26 3 3 3 Outdoor receiver installation 27 4 System wiring 29 4 1 General gui...

Page 4: ...are 58 5 4 1 Software installation procedure 58 5 4 2 Image files 66 6 Central Console computer setup and programming 68 6 1 Transponder comm port setup 68 6 2 Remote comm port setup dialog 68 6 3 Remote setup dialog 70 6 4 Transponder Database 73 6 4 1 Transponder information sheet 74 6 4 2 Transponder Database dialog 77 6 4 3 Creating a new transponder entry 80 6 4 4 Modifying existing transpond...

Page 5: ... 2 Edit Schedule Times dialog 140 7 11 3 View Alarm Groups dialog 141 7 11 4 Alarm Groups dialog 142 7 11 5 Alarm Group State dialog 143 7 11 6 Current Check in Status dialog 144 7 12 Exporting importing and merging the Subscriber Database 145 7 12 1 dat file format 146 7 12 2 Exporting the Subscriber Database 151 7 12 3 Importing the Subscriber Database 152 7 12 4 Merging the Subscriber Database ...

Page 6: ...2 History filter 196 8 3 3 Popup trouble filter 199 8 3 4 Transponder parameter change 204 8 3 5 Transponder data view 206 8 3 6 Receiver configuration 207 8 3 7 Receiver test 211 8 3 8 Network status 213 8 3 9 System status 215 8 3 10 Pager setup 216 8 3 11 Send pager message 218 8 3 12 Email Setup 219 8 4 Print history screen 222 8 4 1 Print file dialog 222 8 5 Network menu 223 8 5 1 System Dire...

Page 7: ...esting under maximum abuse conditions from 20 F to 120 F Supervised system communication Low battery user and system operator notification Archived retrieval of system activity Patented technology Post alarm transmitter tracking System wide backup power feature 1 3 System applications Student Safety Officer Tracking Guard Tour Employee Faculty Security VIP Protection Executive Protection Man Down ...

Page 8: ...res ensure system integrity and the comfort that when assistance is needed help is just a click away User Self Test Assures you that your transmitter is working Battery condition sent with every transmission Each test verifies system integrity Logs each test performed for easy access and reporting Can be performed indoors and outdoors Ensures user acceptance and peace of mind Asset Tracking Locati...

Page 9: ...ut the protected area and detect the radio transmissions from transmitters Alert units are siren strobe units activated in the event of an alarm Transponders are devices that control groups of receivers and alert units connected to them by wire Each transponder relays alarm and test signals from its receivers to the Central Console In addition the transponder tests for device and wiring faults and...

Page 10: ... outdoor receiver EA120 Electronics for indoor and outdoor alert unit SE485 Interface between transponder and Central Console SE2 transmitters Man down lanyard supervisory and duress transmitter SE3401 Point tracking transmitter SE88 Personal watch Pendant transmitter Enclosures and Housings AE3 Large enclosure 51 5 cm x 37 5 cm 20 25 in x 14 75 in AE1 Small enclosure 36 8 cm x 31 8 cm 14 5 in x 1...

Page 11: ...m and to provide rapid diagnosis of system problems usually with only one person being required The system software also continually monitors the status of each transponder to ensure it is functioning correctly Versions There are several versions of the software available The number of users the system will support defines each version The following table lists the available models and the number ...

Page 12: ...d History A complete chronological history of all system actions tests and alarms is recorded Operators File of those authorized to use the Security Escort system Subscriber Complete record of all subscriber data and current status low battery and last test date and time Transponders System configuration containing all installed equipment and system interrelationships Other Specifications Temperat...

Page 13: ... s location Testing The test mode allows a subscriber to test their transmitter anywhere in the protected area When the user is indoors in sight of an indoor receiver or outdoors in sight of a strobe pressing the buttons in sequence performs a test If the test is successful a small green light will flash on the indoor receiver or the strobe will flash briefly There will be no response at all if th...

Page 14: ...e types of alarms are as follows Manual duress alarm An alarm can be initiated by pressing the large button on the transmitter Man down alarm The transmitter will transmit an alarm to the Central Console if it is tipped 60 from upright Lanyard pull A cord connected to the pin inserted in the base of the transmitter can be looped around a utility belt and if the pin is removed from the transmitter ...

Page 15: ...on a map along with a picture of the asset and any other necessary information Installation The SE3401 can be configured to monitor magnetic or dry external contacts When mounted with an external magnet the SE3401 is mounted on the asset and the magnet is mounted on an opposite surface such as a wall When mounted with external contacts the SE3401 can be mounted anywhere on the asset and connects t...

Page 16: ... transmitter Features Supervised Sensor Loop monitors any dry contact device Internal Reed Switch used with magnet Supervisory Signal Every 65 Minutes Complete Status including Battery and Tamper Sent with Every Transmission Compatible with all DS RF TechTM Receivers 304 MHz Factory Programmed Transmitter ID for Quick and Simple Transmitter Enrollment Installer or user Replaceable Lithium Battery ...

Page 17: ...l information such as a medical condition or disability Auto Tracking Feature During an alarm the Transmitter automatically resends the alarm signal every few seconds constantly updating the Central Console of the user s location Testing The Test Mode allows a user to test his or her Transmitter anywhere in the protected area When the user is indoors in sight of an Indoor Receiver or outdoors in s...

Page 18: ...elp signal to be received The coverage area of the device will vary from one location to another It is important for you to know the effective range of your device The SEFD1 is designed to detect falls that meet certain criteria It may not detect every fall especially slight falls that are generally not disabling The SEFD1 Fall Detector device may also generate a fall alarm when you have not falle...

Page 19: ...ounted on the sides of buildings and on light posts Outdoor Receivers do not have the visible red and green LED s Outdoors the strobe lights connected to the Alert Units flash to acknowledge a successful test Function During an Alarm In the event of an alarm the Receivers detect an alarm signal from a Transmitter and send this information to the Transponder The Transponder forwards this informatio...

Page 20: ...rs communicate on the data bus with individual Multiplex devices by issuing commands which contain the Receiver or Alert Unit s Multiplex Address Setup and Testing Each Transponder and the devices connected to it are set up and can be tested remotely from the Central Console Also each Transponder reports any problems such as low battery immediately upon detecting them Function During an Alarm When...

Page 21: ... the Outdoor Receiver enclosure depending on the application The Strobe Siren units are always mounted in outdoor locations Function The Alert Unit has backup battery power in addition to AC power The Alert Unit Driver contains a microprocessor that communicates with the Transponder for Strobe and Siren commands status reports and trouble indications The troubles monitored are Tamper Loss of AC Po...

Page 22: ...tch a responding individual to an area without additional delay to their response to that duress call Figure 3 1 System Block Diagram The Security Escort system uses radio frequency RF for alarm transmissions This is significant because it prevents normal construction from blocking the signal and helps to eliminate dead spots where the alarm could not be heard The fact that RF energy passes throug...

Page 23: ...m 80 ft between receivers for standard construction In multi floor applications the receivers on each floor must be placed directly above the receivers on the floor below this is required for proper floor to floor location For example to determine the number of receivers required to protect a building of standard construction of 60 m x 30 m 200 ft x 100 ft and four floors 1 To determine the number...

Page 24: ...ceivers if the buildings are 90 m 300 ft or less apart If the buildings are more than 90 m 300 ft apart the outside receivers should be evenly spaced between the buildings Make sure the standard 90 m 300 ft spacing is not exceeded For spacing outside adjacent to a covered building start the 90 m 300 ft spacing at the building wall Allowance for special coverage requirements For purposes of the bid...

Page 25: ...he bid is accepted and before construction begins It is done to determine the location of each receiver Each receiver location should be checked using a standard receiver in the test mode 3 3 1 Verify each potential receiver location Using a receiver in receiver spacing mode Receiver spacing mode is enabled with jumper P5 in place jumper P4 removed on a receiver see the EA102 Receiver Installation...

Page 26: ...temporarily placed receivers Verify that the location accuracy is acceptable at all points of concern If not acceptable move the receivers update the receiver location in the Transponder Database and retest Do not test outside of the last receiver in any direction as this gives incorrect locations Repeat this test in all areas of different construction and concern at the site 3 3 2 Indoor receiver...

Page 27: ...e two heights but not above the ceiling level of the lower floor 3 3 3 Outdoor receiver installation Outdoor receivers must be mounted in a evenly spaced grid no more than 90 m 300 ft apart Outdoor receivers must be mounted 3 m 10 ft above the ground Receivers must not be mounted within 30 cm 1 ft of any metal object including fences metal walls and walls with wire mesh If a receiver is mounted on...

Page 28: ...f the protected area with or without a fence at the boundary The receivers in the building should be placed at the recommended 25 m 80 ft spacing The receivers at the boundary of the protected area near the building should be spaced about the same as those in the building approximating the same grid as used in the building The building is adjacent to a large protected outdoor area that extends for...

Page 29: ...onder Transformer 1 1 5 mm 16 AWG 2 15 m 50 ft Standard lamp cord Alert Unit 2 1 2 mm 18 AWG 4 900 m 3000 ft per bus Solid not twisted not shielded Receiver 2 1 2 mm 18 AWG 4 900 m 3000 ft per bus Solid not twisted not shielded SE485 3 0 5 mm 24 AWG 4 wire 2 twisted pair See Transponder SE485 Wiring table IMPORTANT Must be twisted pair not shielded CAT5 cable preferred Siren Strobe 4 1 2 mm 18 AWG...

Page 30: ...sponder SE485 Wiring Table 4 1 2 Observe established standards Install cable according to local code requirements In the USA refer to the National Electrical Code Standards located in Chapter 8 Article 800 of the National Electrical Code and applicable local and regional codes 4 2 Component wiring guidelines 4 2 1 General wiring diagram Figure 4 1 General Wiring Diagram ...

Page 31: ...Security Escort System wiring en 31 Robert Bosch SEA Pte Ltd Training Manual 2017 08 V2 18 1 0 DOC ...

Page 32: ...der Number Transponder Location Transformer for Transponder Location Breaker Panel Location Breaker Number Siren Strobe Output To Keyswitch Monitoring To Bus 0 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 1 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 2 Locations Point 0 Point 1 ...

Page 33: ... V2 18 1 0 DOC Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 3 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 4 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 5 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 ...

Page 34: ... 18 1 0 DOC Training Manual Robert Bosch SEA Pte Ltd Point 6 Point 7 Bus 6 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 7 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Location of Splices ...

Page 35: ...d Acid Battery Multiplex Buses 8 multiplex drivers each capable of driving 8 Receivers or Alert Units for a combined total of 64 Receivers and Alert Units per transponder Comm Interface Selectable SE485 or RS 232 Keyswitch Input 47k EOL resistor supervised loop Compatibility ROM version 4 00 or greater version shipped with this unit is compatible with 304 equipment e g EA102A 304 Version 4 00 or g...

Page 36: ...run individual daisy chain from device to device or a combination of both T tapping is okay The recommended cable is 4 conductor 22 AWG 0 8 mm 4 3 5 Set the address Every transponder in the system must have its own address Set the address on the transponder using the dip switches in the upper right corner See figure below Figure 4 2 Transponder ...

Page 37: ... 18 1 0 DOC Figure 4 3 Wiring The figure below shows how to set the dip switches for each possible address Figure 4 4 Dip switch settings 4 4 EA102A 304 receiver 4 4 1 Specifications Enclosure Available in indoor and weatherproof outdoor enclosure Temperature Range 40 to 149 F 40 to 65 C ...

Page 38: ...rt 24 m 80 ft spacing a building with steel reinforced concrete may require reduced spacing It is very important to maintain a consistent spacing as this will ensure optimum signal locating The more receivers that can detect a transmitted signal the more accurate the locating will be Mounting height Receivers should be mounted 1 5 to 1 8 m 5 to 6 ft from the floor Maintain a consistent mounting he...

Page 39: ...aves could result in inaccurate signal locating Be especially careful around metal roofs as these can block the signal Select a mounting location that provides a clear line of sight of the protected area is away from metallic objects such as chain link fences and electrical transformers If coverage is required near such items testing should be performed near these items to determine the potential ...

Page 40: ...oor enclosure Remove jumpers P4 P5 P6 and P7 for normal operation Test mode The module goes into test mode when jumper P4 is in place jumper P5 removed In this mode all test and alarm receptions will be sounded Notice The sounder and LEDs jumpers P1 P2 and P3 must also be enabled to operate the test mode Each receiver should be tested using the following method test only one receiver at a time 1 E...

Page 41: ...ount the first receiver 2 Take the second receiver and a transmitter a distance away from the first receiver 3 Activate the transmitter 4 If receiver 1 sounds the test beeps receiver 2 is within range Repeat this test until receiver 1 no longer sounds the test beeps Move back to the last location where receiver 1 received the test beeps This location marks the maximum spacing between receivers Mou...

Page 42: ...ort 2017 08 V2 18 1 0 DOC Training Manual Robert Bosch SEA Pte Ltd 4 4 6 Drilling templates Use the following templates for mounting the AE101 outdoor enclosure Remember to remove jumpers P1 P2 and P3 prior to installing the receiver ...

Page 43: ...e Ltd Training Manual 2017 08 V2 18 1 0 DOC Figure 4 7 Drilling Template for AE101 Outdoor Enclosure Bottom Entry 4 5 EA120B alert unit 4 5 1 Specifications Electronics EA120B Enclosures Indoor AE1 9 H x 7 W x 1 75 D Outdoor AE101 14 75 H x 12 75 W x 3 5 D ...

Page 44: ...unit is a driver for output modules such as Security Escort s E28000B horn strobe The unit should be mounted indoors however an outdoor enclosure is available The horn strobe should always be mounted outdoors The alert unit gets its main power for horn strobe activation from the 18 V AC transformer and its backup power from a battery however the multiplex bus will continue to supply the transponde...

Page 45: ... own address Set the address on the alert unit using the address switch Use only address numbers 0 through 7 Do NOT use address numbers 8 and 9 4 6 Moxa interface 4 6 1 Introduction The Moxa interface is used between the RS 232 signal bus of the Security Escort transponder and the Ethernet connection of the Local Area Network LAN in order to communicate with the Security Escort Central Console 4 6...

Page 46: ...on setting up the Moxa device is based on the recommended model NPort 5150 firmware version 3 4 Build 11080114 The pinouts of male DB9 serial port of Moxa NPort 5150 are as follows Figure 4 8 Moxa NPort 5150 Male DB9 Pin Number RS 232 RS 422 RS 485 4W RS 485 2W 1 DCD TXD A 2 RxD TXD B 3 TxD RXD B Data B 4 DTR RXD A Data A 5 GND GND GND 6 DSR 7 RTS 8 CTS 9 Notice Third party user interfaces are sub...

Page 47: ... Port alias field it must be empty Set the Baud Rate field as 9600 the Data Bits field as 8 the Stop Bits field as 1 the Parity field as None the Flow Control field as None the FIFO field as Enable and the Interface field as RS 232 5 Click the Submit button to make the changes and restart the Moxa device 6 Go to Operating Settings Port 1 It is recommended depending on the setup environment to ente...

Page 48: ...o the Moxa device 4 7 Lantronix interface 4 7 1 Introduction The Lantronix interface is used between the RS 232 signal bus of the Security Escort transponder and the Ethernet connection of the Local Area Network LAN in order to communicate with the Security Escort Central Console 4 7 2 Specifications Recommended Model UDS1100 Dimensions 90 mm 3 5 in x 64 mm 2 5 in x 23 mm 0 9 in Power Use the incl...

Page 49: ...p the Lantronix device is based on the recommended model UDS1100 The pinouts of female DB25 serial port of Lantronix are as follows Figure 4 9 Lantronix UDS1100 Female DB25 Pin Number RS 232 Signals 1 Chassis Ground 2 Transmit Data 3 Receive Data 4 Request to Send 5 Clear to Send 6 Data Set Ready 7 Signal Ground 8 Carrier Detect 9 10 11 Receive Clock Out 12 13 14 15 Transmit Clock In 16 17 Receive...

Page 50: ...1 Connect UDS1100 to the Ethernet network 2 Set up and configure the IP address of the Lantronix device There are several methods to configure the IP address Refer to the Lantronix User Guides on steps to configure the IP address Connect the Lantronix device to the Ethernet network 3 From a computer on the Ethernet network login to the Lantronix device using the web browser interface with the defa...

Page 51: ...et for the transponder in the Transponder Database of the Security Escort software 7 Click the OK button to apply the settings 8 The connecting cable is a modified male DB9 to male DB25 serial cable Only 3 wires are compulsory for the modification of DB9 to DB25 cable as illustrated in the table below RS232 Pin Assignment DB9 Pin Male DB25 Pin Male Pin Pin 2 2 3 3 5 7 Tab 4 3 Wiring Required pins ...

Page 52: ...us RS 232 of the Security Escort Central Console 4 8 2 Specifications Dimensions 135 mm 5 375 in x 85 mm 3 031 in x 30 mm 1 187 in Power Use the included 120 V AC adaptor to 9 V DC 300 mA or power from the transponder Recommended Cable 2 twisted pair 4 conductor 22 AWG 0 8 mm Compatibility EA500B transponder EA501B transponder 4 8 3 Installation and operation notes Remove the cover by removing the...

Page 53: ...ddress For the Security Escort system to maintain operation the SE485 must be powered at all times Use the 9 V adaptor provided plugged into an uninterrupted power supply UPS The SE485 may also be powered from the transponder s 9 V output connected to the 9 V DC input wiring connectors Up to four SE485s can be included in an installation If using multiple SE485s use the connector cable provided 4 ...

Page 54: ...nk located at the transponders and for the ProxLink at the Central Console computer Select one ProxLink for your Central Console computer The serial number located on a silver tag on the bottom of the ProxLink of this ProxLink must be entered in the Destination Serial Number and Serial Filter location on all ProxLink Radios connected to the transponders 1 Attach the PC to the ProxLink using the Pr...

Page 55: ...Menu is displayed configure a ProxLink parameter by selecting a menu option and pressing the Enter key This will either display a prompt or a sub menu After finishing with a sub menu press the Esc key to return to the previous menu 5 After you have finished configuring the ProxLink type L Enter then type Y to place the unit in operating mode Configuration should look as follows in Main Menu D Disp...

Page 56: ...curity Escort 2017 08 V2 18 1 0 DOC Training Manual Robert Bosch SEA Pte Ltd 1 ProxLink radio module configuration for the transponders 3 These numbers must match 2 ProxLink radio module configuration for the central station ...

Page 57: ... on bus 0 will function If an alarm also includes other receivers reporting that alarm will be ignored Therefore actual Security Escort operation can be demonstrated using up to 4 receivers Also a demo system can be used to directly connect to transponders using the actual Transponder Database from the system to perform all functions except subscriber alarms This is desirable to allow a laptop to ...

Page 58: ...ect the Compact Disc X double click the INSTALLER directory Double click the SETUP EXE icon X is the letter of the CD ROM drive 2 Go to Start Programs Windows Explorer In Windows Explorer select the Compact Disc X and double click the INSTALLER directory Double click the SETUP EXE icon 3 Click Start Run Type X INSTALLER SETUP EXE in the Open textbox and click the OK button X is the drive letter fo...

Page 59: ...Ltd Training Manual 2017 08 V2 18 1 0 DOC Figure 5 2 Exit Setup Dialog Otherwise click the Next button The License Agreement dialog appears Figure 5 3 License Agreement Dialog Click the Yes button to accept the License Agreement The Readme Information dialog appears ...

Page 60: ...alog Read the entire file before proceeding use the scroll bar on the right side to see the portion not currently displayed Once done click the Next button The Choose Destination Location dialog appears Select the location on the hard disk drive to install the Security Escort program Typically the default location would be ideal C ESCORT ...

Page 61: ...If you wishes to install the program in a different location click the Browse button and the Choose Folder dialog to appears Select the desired folder and click the OK button You will return to the Choose Destination Folder dialog Figure 5 6 Choose Folder Dialog Click the Next button on the Choose Destination Folder dialog The Setup Type dialog appears ...

Page 62: ...llations it replaces the databases and maps with the demo databases and maps Compact Only installs the application files This selection can be used to update an existing installation It does not write over the databases and map files This selection cannot be used for new installations because it does not contain all required components the installer for the software key databases and maps Custom T...

Page 63: ...ure 5 8 Select Program Folder Dialog We are set to install the program Click the Next button The installation starts displaying the progress status Figure 5 9 Installation Progress Dialog Once installation has completed the Installation Complete dialog appears Click the Finish button to finish the installation ...

Page 64: ...hat the Security Escort program be configured to automatically start To auto start the program place a shortcut to ESC32 EXE the Security Escort program typically located in C ESCORT in the following path C ProgramData Microsoft Windows Start Menu Programs Startup Security Escort Turning on Microsoft NET Framework feature After installing the Security Escort software you need to turn on the NET fe...

Page 65: ...trol Panel Click the Turn Windows features on or off link on the left of the window The Windows Features dialog appears Look for the Microsoft NET Framework 3 5 1 entry and ensure that the related checkboxes are selected Figure 5 12 Windows Features Dialog Click the OK button to turn on the Microsoft NET Framework feature ...

Page 66: ...e is at least 800 by 600 pixels covering the entire Windows screen The Security Escort software auto scrolls the map therefore it is not a problem if the map is larger than the screen The map should not be too large There should be enough area of the map on the screen when an alarm is shown so there is no question where in the facility the alarm is located from a quick review of the map A good rul...

Page 67: ... en 67 Robert Bosch SEA Pte Ltd Training Manual 2017 08 V2 18 1 0 DOC Assign the desired map number to an area or point in the Transponder Database Assign the map for a fixed location transmitter in the Subscriber Database Advanced dialog ...

Page 68: ...ations to the transponder will be carried Carrier Det If checked verify that the communications port is not in use before communicating Only to be used on half duplex links where Carrier Detect indicates that the link is in use This setting is normally unchecked and rarely used No CTS If checked do not monitor the Clear to Send before communicating This setting is normally checked Mon Power If che...

Page 69: ... system has only a single computer this setting should be set to none Modem Port This port typically connects to the modem for remote access and pager dial out If set in the Remote Setup dialog use this port without a modem for direct connection to a computer that is always on line System Serial 1 2 This is a general purpose serial port Its function is set up in the Remote Setup dialog COM The act...

Page 70: ...odem set the baud rate to 57600 or 115200 The default setting is 9600 baud CR LF Appends carriage return and line feed characters at the end of each string transmitted default Only functions with the system serial ports ignored on the network and modem ports CR Only Appends a carriage return character at the end of each string transmitted Only functions with the system serial ports ignored on the ...

Page 71: ...nswer after the programmed number of rings plus 2 Slave computer answers Allows the Slave computer to answer a remote access after the programmed number of rings If the Slave does not answer the Master answers after the programmed number of rings plus 2 Generally it is better to have the Master computer answer remote access calls Direct connect port The modem port is not connected to a modem This ...

Page 72: ...tems are specifically designed to work together Local Service Pages If selected system will send service pages via the local port Local Security Pages If selected system will send security pages via the local port All Local Pages If selected system will send both service and security pages via the local port Serial Output restore This string is transmitted on any system serial port programmed for ...

Page 73: ...transponder receiver and alert unit It describes the basic structure of the installation including all device names locations types multiplex addresses etc This information is used by the Central Console to generate Alarm and Test displays on the Console and in determining which alert units are to be activated Access to the Transponder Database is from the File menu on the main menu bar The follow...

Page 74: ...n sheet Transponder Number Transponder Location Transformer for Transponder Location Breaker Panel Location Breaker Number Siren Strobe Output To Keyswitch Monitoring To Bus 0 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 1 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 2 Locations Point 0 Point 1 ...

Page 75: ...g Manual 2017 08 V2 18 1 0 DOC Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 3 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 4 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 5 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 ...

Page 76: ...scort 2017 08 V2 18 1 0 DOC Training Manual Robert Bosch SEA Pte Ltd Point 6 Point 7 Bus 6 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Bus 7 Locations Point 0 Point 1 Point 2 Point 3 Point 4 Point 5 Point 6 Point 7 Location of Splices ...

Page 77: ... alert units are to be activated Figure 6 4 Find Transponder s Database Dialog Access the Transponder Database from the File menu on the main menu bar The following table describes the elements of the Find Transponder s Database Record dialog Type This field indicates the type of transponder record that you are currently viewing Currently there is only one type of transponder available Name This d...

Page 78: ...nsole is using to communicate with the transponder IP Address If the Comm Mode is TCP IP this field will appear in the dialog window This field indicates the IP address assigned to the transponder Port No If the Comm Mode is TCP IP this field will appear in the dialog window This field indicates which Central Console communications port will be used to communicate with this transponder Comm Port I...

Page 79: ...ponder is killed its data is permanently deleted and cannot be recovered Delete Point Clicking this button deletes the currently displayed point from the current transponder s database record If the point is deleted its data is permanently deleted and cannot be recovered Copy Clicking this button copies the currently displayed transponder s database record into a new transponder record This allows...

Page 80: ...he Transponder Database The multiplex address shown in the Transponder Database and the multiplex address set on the device circuit board must agree The Transponder Setup dialog is used to verify multiplex address settings Notice It is a good idea to create an entry in the Transponder Database for each transponder in the system before entering the data for each device so that all transponders appe...

Page 81: ...into trouble open Trouble Response Text This is the text that will be shown in the trouble dialog as the response test The actions the responding individual should take Show Points If selected the lower section of the Transponder Database dialog will show the point s receiver virtual receiver or alert unit s database values Show Areas If selected the lower section of the Transponder Database dialo...

Page 82: ...lf must correspond with the Point Number assigned in the Transponder Database There is a one to one relationship between the Point Number and the combination of Multiplex Point Address Bus Number pair For example a device programmed with Multiplex Point Address location 3 on Bus Number 5 would correspond to the Point Number 29 Clicking the button to the right of the Point Number text box opens a d...

Page 83: ...ype allow the user to quickly advance the device selection by one location either one Point location or or one Bus number Bus or Bus This is useful when a task requires proceeding from device to device as during system setup or check out The button is used to display all devices to facilitate quick selection of a particular device It is most useful when diagnosing a problem with a particular devic...

Page 84: ...number can be keyed into the Point text box or click the button to display the receiver selection table Click the receiver number on the selection table dialog to populate the Point Number in the Point text box Similarly any alert unit whose strobe unit is to be activated in the event of a Test transmission from a transmitter can be assigned using the drop down lists of Test field Figure 6 10 Assi...

Page 85: ...l receivers that must be on the same transponder Only if both of the referenced receivers receive an alarm transmission then the Virtual receiver will be added to the alarm as if was a physical receiver that heard the alarm at the average receive level of the 2 referenced receivers Both the referenced receivers are configured in the Receiver 1 and Receiver 2 fields These are the two receivers on t...

Page 86: ...e changed if there are known location accuracy problems in the area of this receiver Settings of 50 to 99 desensitize the receiver to 50 to 99 of the actual received signal strength Settings of 1 to 49 increase the sensitivity to 101 to 149 of the actual received signal strength Try changing the sensitivity of receivers one at a time while testing the alarm location response For example if alarms ...

Page 87: ...on top of the first point The polygon can have up to nineteen sides and no two lines of the polygon may cross each other If you try to create more than nineteen sides the computer automatically closes the polygon with the nineteenth side When the polygon is closed it can be crosshatched to make it more visible After the polygon is complete double click the left mouse button to return to the Edit T...

Page 88: ...If changes were made the dialog below gives you another chance to save the changes by clicking the Yes button 6 4 6 Alarm area setup In the Transponder Database under the File menu select the transponder where the alarm area is to be programmed in Click the Edit Data button followed by Show areas radio button and select the desired area Figure 6 13 Transponder Area Edit Dialog ...

Page 89: ...ed to an area or the alarm location is not within a defined area then only the default pager group will be paged Floor Determines the floor number that this area is defined for The areas on floors above and below this one may be defined differently In order for an area to be selected when an alarm is received the location determined by the Central Console must be located within the defined area an...

Page 90: ...lem between the Central Console and the transponder refer to Troubleshooting reference page 97 of this manual and locate the problem 3 Check the Stress test checkbox This tests the communications reliability by causing the Central Console software to send a continuous stream of messages to the selected transponder The values in the Successful Incoming Messages and Total Outgoing Messages fields sh...

Page 91: ...each receiver connected to the selected transponder A zero means that a receiver is programmed in the database and is communicating with the transponder If the number 1 appears at a point location the receiver is programmed in the database but not communicating to the transponder refer to Troubleshooting reference page 97 of this manual and locate the problem If an X appears on the grid at a point...

Page 92: ...ting with all the receivers and the Receivers Database records are correct back up the database files to the hard drive if any changes were made Select the menu Utilities Backup and make sure it is pointed to the hard drive Click the Backup button It is also wise to back up each database to a USB flash drive Mark the USB flash drive label with the databases and backup date ...

Page 93: ...rom the SE485 to the transponder are RX to TX and RX to TX 4 The cable should be straight through to your computer serial port connector Do not use a null modem cable or a cable marked for printer use 5 Switch set in the wrong position 6 DIP switch settings incorrect 7 Power Jumper not on 8 ON OFF switch not ON 9 Wrong point address 10 Forgot to put on the tamper spring 7 2 Built in troubleshootin...

Page 94: ...e by placing the jumper P4 across both pins jumper P5 removed The red LED will turn ON and stay ON during the test This indicates that power is properly connected and the receiver is in test mode If the red LED does not come on check the POWER and POWER wiring to this receiver Also verify the corresponding transponder bus enable jumper is in place and the transponder is on and powered The green LE...

Page 95: ...ED which is located in the lower right corner of the transponder circuit board the diagnostic LEDs are located in the top right corner of the transponder board Generally the LEDs indicate the unit s status and signal system events Each LED and its function is indicated below Figure 7 1 EA500 Diagnostic LEDs Figure 7 2 EA501 Diagnostics LEDs LED Function AC Power Lower right corner of the transpond...

Page 96: ...d flash soon after indicating that this transponder is returning an acknowledgement CRC Error This LED comes on every time a message is received containing errors whether or not it was addressed to this transponder The LED remains on until the next message addressed to this transponder is received without error The most common cause for this LED to turn on is wiring errors Verify that the SE485 TX...

Page 97: ...ection On the EA501 the communications failure LED flashes at this rate If a Bus LED is flashing for a bus that is not enabled it can be reset in the Central Console s Transponder Data View dialog by selecting this transponder and clicking the Clear EE button There are two special displays on the Bus LEDs All the Bus LEDs go out and for 2 sec a single LED is on Walking down the display from bus 0 ...

Page 98: ... Use VOM to test cable for short open or ground Repair or replace cable Also check for pair reversed Wrong cable between SE485 and computer Cable should be a straight through cable to your computer serial port connection Do not use null modem cable or cable marked for printer Bad SE485 Module Replace SE485 Module Using third party RS 485 interface Due to changes made for transient protection trans...

Page 99: ...pond with your transponder data base setting RS 232 SE485 switch position Check slide switch on transponder to make sure it is in the SE485 position SE485 wiring on transponder Check to make sure transmit from transponder goes to receive of SE485 and receive from transponder goes to transmit on SE485 RX to TX RX to TX Close lightning hit Power down transponder and restart If this does not work rep...

Page 100: ...ProxLink and plug back in to re start ProxLink SE485 Module Check wiring between SE485 and computer and SE485 at ProxLink Radio Module Transmit should be going to receive and receive should be going to transmit RX to TX RX to TX Cable from SE485 Cable from SE485 to computer must be straight through 25 pin to 25 pin or 25 pin to 9 pin depending on your serial port on the back of the computer Do not...

Page 101: ...Radio Module 3 Check power to ProxLink Make sure radio power LED is lit 4 Check antenna connection to ProxLink Radio Module 5 Check programming for ProxLink Radio Module 6 Radio out of range or not in line of sight of central console antenna 7 Ice on antenna 8 If antenna is remote from ProxLink use RG8U cable to prevent dB loss 9 Replace ProxLink Radio Module SE485 10 Check power to ProxLink to SE...

Page 102: ...ard 9 pin female to 9 pin male cable Cable from Lantronix device to transponder Must use modified 25 pin male to 9 pin male cable Refer to the Lantronix wiring notes Moxa Lantronix device might not be running Unplug power to Moxa Lantronix device and plug back in to restart Moxa Lantronix device Cable from Moxa Lantronix device to Ethernet network Check Ethernet cable between Moxa Lantronix device...

Page 103: ...s not present or lower than 9 V check wiring BUS to BUS for possible ground short or open No power to receiver Check power for 10 5 V DC to 13 5 V DC If lower than 10 V DC or no voltage present check wiring PWR to PWR on power side of receiver repair or replace cable Close lightning hit Power down transponder AC and battery for 30 sec then turn power back on If bus failure does not clear probable ...

Page 104: ...lace cable Defective receiver If power is present on BUS and PWR and rotary switch is set to correct address replace receiver Single receiver intermittently not responding Receiver is located past the 900 m 3000 ft maximum cable run Re engineer location or reroute cable to be under 900 m 3000 ft Moisture on circuit board Seal housing where moisture is entering enclosure Replace receiver until the ...

Page 105: ...o receiver Receiver is mounted over 900 m 3000 ft from transponder Reconfigure the bus run to make sure receiver is within 900 m 3000 ft of the transponder Bad splice to receiver Check all splices to make sure cables are tight and not loose causing high resistance open Defective receiver If power is present on BUS and PWR between 7 5 VDC and 10 5 VDC on bus and 10 5 VDC and 13 5 VDC on power repla...

Page 106: ...Remove the cover check jumper to right of sounder above red LED and make sure jumper P1 is ON Run Silent is turned on in the Central Console software At the Central Console select menu Setup Transponder Parameter dialog and un check the Run Silent checkbox Bad receiver If the sounder still does not operate after performing the steps above replace the receiver Tab 7 8 EA102 receiver issues 7 4 Rece...

Page 107: ...button next to the point number A bus and point grid will appear showing the programmed receivers Click on the lowest point number button If the first receiver is point 0 click on the 0 button or if the first receiver is point 1 click on the 1 button The point number will be automatically entered Click the Put this receiver in setup mode button The red and green LEDs will light for the selected re...

Page 108: ...re will then turn off the LEDs on the tested receiver The receiver with the next higher point number will be automatically selected and its red and green LEDs will light Proceed to that receiver and perform the same operation with an alarm on the maintenance transmitter until the operation of all receivers has been confirmed and all receivers are working and in their proper location on that transp...

Page 109: ... of the Security Escort system is to dispatch a responding individual to an area that will not add additional delay to their response to that duress call Therefore the computed location should be considered to be in error only when it would add unacceptable additional time to the alarm response While testing it is helpful to see which receivers are involved in the alarm response and the relative r...

Page 110: ...u File Maintenance Alarm Database Scroll through the alarm list to find the alarm that matches the time of your first transmission This is the maintenance alarm that you marked as 1 on your map 6 Confirm that the actual location from the map matches the reported location 7 If the actual location differs from the reported location draw an arrow on the map from the actual location to the reported lo...

Page 111: ...layout adding extra receivers in any area of the grid will distort the response in adjacent areas and floors While it may seem to fix the problem area typically it will create more problems in adjacent areas The exception is when an area is shielded by something such as wire mesh in the walls that prevent the RF transmitted signal from passing through Therefore additional receivers may have to be ...

Page 112: ...arting with version 2 03 and higher of the Security Escort software the five different location algorithms can individually limit how close other receivers must be to the level of the receiver hearing the alarm the best before they will be included in the alarm Classic original Security Escort algorithm Linear Low pull Medium pull and Strong pull each have a separate setting By adjusting this sett...

Page 113: ... checked the Central Console periodically issues a command via the transponders to each receiver to activate its on board transmitter The Central Console then compares the signals received from neighboring receivers to the results of earlier buddy checks thus identifying receivers which appear to have changed sensitivity Day month format Checking this checkbox causes all dates to be presented in d...

Page 114: ...o diagnose communications problems with the modem Monitor supervisions Monitor supervision alarms Display maintenance alarm Normally when a maintenance alarm is received from a maintenance transmitter the red LED on all receivers hearing the transmission will flash for 5 seconds If this checkbox is checked the receiver with the loudest reception level will turn on both the red and green LED for 5 ...

Page 115: ...ouble dialog pops up Normally this checkbox is checked Control room output to siren If checked whenever there is an unacknowledged alarm the siren output on the control room output indicated below will operate Control room output to strobe If checked whenever there is an unacknowledged alarm the strobe output on the control room output indicated below will operate Control room output to spare If c...

Page 116: ...the system yet To assign the control room output select the transponder it is connected to and its Point Number Map scale This value changes the scale that the maps are presented with It is not intended for normal operation but is typically used for testing to allow more of the map to be seen The setting may range from 30 to 400 The Enable Algorithm Tweaks checkbox must be checked for this to be d...

Page 117: ...re better than higher settings Change this setting if there are known problems with the location using the Medium Algorithm The Enable Algorithm Tweaks checckbox must be checked for this to be displayed Strong depth This setting controls the involvement of receivers in the alarm location calculation only when the Strong Algorithm is being used The setting can range from 0 to 6 default is 2 When se...

Page 118: ...ify deactivated options Some options in the Security Preferences dialog require numerical values To change the current values click the text box containing the values then type in a new value Clicking the Save button saves the modifications and exits the Security Preferences dialog Click the Cancel button to save the changes made so far to discard the changes or to remain in the Security Preferenc...

Page 119: ...shown on the alarm screen If this checkbox is checked and the alarm is determined to be within a predefined area then only the area text will be displayed any receiver location text will be suppressed Typically this checkbox should be checked Output includes subscriber ID If this checkbox is checked then any time the system prints or displays text for an alarm or test the subscriber s ID number wi...

Page 120: ... height build hair and eye color data will be displayed on the alarm screen No receiver icons If this checkbox is checked then individual receiver icons will not be shown on the alarm map display Typically this checkbox would be checked Show tests on the map If this checkbox is checked tests from subscriber s transmitter will be displayed on the normal map screen as OK or FAIL icons signifying a s...

Page 121: ...ny man down alarm if man down alarm is received immediately after restore and before jitter time expire This setting will not be used in normal system Auto Reset Comm Ports X hours This value controls the time that all the comm ports in the system will be automatically reset after configured duration This setting is used only if any communication failure is observed and should not be used unnecess...

Page 122: ...ust be within from a receiver before the system will recognize the test and create the guard tour entry If the guard is too far away from the receiver that receiver s green light will not be displayed so the guard knows that they must move closer to the receiver for the test to register Guard tour minutes This setting controls the time spacing in minutes for entries of the guard s current location...

Page 123: ...ubscriber Database are entered here The system alphabetizes the Subscriber Database entries by last name When a title is entered after the last name the entry is alphabetized incorrectly by title Entering the titles prevents this problem The labels for the four Information label in the Subscriber Database are also changeable here 7 9 System Labels dialog The alarm type definitions are customized t...

Page 124: ...abel Dialog 7 10 Subscriber Database A subscriber is anyone who has been issued a Security Escort transmitter This database includes all transmitters assigned in the system whether they are protecting people or things The Subscriber Database is very similar to the Operator Database the method by which the names and other information are stored is virtually identical ...

Page 125: ...ransmitter has its own unique code which identifies the subscriber during tests and alarms and the subscriber s classification commuter resident faculty staff and so on Reset Clicking the Reset button clears the number of Total Tests count Clear Clicking the Clear button removes the Low Battery indication This should only be done after the transmitter battery is replaced or a new transmitter is is...

Page 126: ... to print on the report printer in the indicated sort order Cancel Clicking the Cancel button aborts the print dialog and returns to the previous screen 7 10 2 Edit Subscriber Database record When editing a subscriber s file or creating a new file the following information must be entered to complete the file subscriber name subscriber identification number and transmitter identification code The ...

Page 127: ... Robert Bosch SEA Pte Ltd Training Manual 2017 08 V2 18 1 0 DOC Figure 7 11 Edit Subscriber s Database Record Transmitter Transmitter Type Click the drop down list to select the type of transmitter that is assigned to the subscriber Currently only the standard transmitter is supported ...

Page 128: ... down list The condition is displayed on the alarm screen If a handicap is selected the Notes field will not show on the alarm screen Disabled There is an option to disable an individual subscriber s transmitter in such a way that it does not produce an alarm message on the Central Console This can be used to halt a subscriber s misuse of the system Disabling or enabling a subscriber is accomplish...

Page 129: ...entry in the Transmitter ID field and then perform a test with the transmitter to be assigned to this subscriber The new Transmitter ID displays in the New ID field The new Transmitter ID must be manually entered into the Transmitter ID field or use the mouse to highlight the existing Transmitter ID and press and hold the Shift key and press the Insert key This transfers the new Transmitter ID to ...

Page 130: ...he database Cancel Clicking the Cancel button allows you to abort and cancel all changes to the database A confirmation dialog box appears asking for confirmation to save changes before closing Click the Yes button to save the changes No button to abort the changes or Cancel button to return to the Edit Subscriber dialog 7 10 3 Additional subscriber information The Information button is used to en...

Page 131: ...mage field is the name of file of this subscriber s image For example if the subscriber s image is stored in a file with the name Image1 jpg enter Image1 in this textbox You should have a minimum of a 1 MB video card memory to display the subscriber s images To get the best color displayed on your LCD monitor make sure to set it to True Color 32 bit Open Screen Resolution by clicking the Start but...

Page 132: ...ures Dialog The Edit Subscriber s Advanced Features dialog is used to set up special transmitters that monitor fixed locations subscriber pager access parameters for point transmitters the virtual fence for a wandering alarm the alarm group for arming of the transmitter and check in requirements for this transmitter Phone number This phone number is dialed to send a pager message to this subscribe...

Page 133: ...ledgement transmitter Fixed location transmitter This section is to be used only when this transmitter is mounted in a fixed location it does not move When this transmitter transmits and alarm it will always be reported at the programmed location Floor level This is the floor level where this alarm is to be located for a fixed location transmitter Map X Position This is the X coordinate of the map...

Page 134: ...e set to Point type Trouble on shorted loop If selected a shorted loop on this transmitter will cause a trouble report to be displayed For this option to be enabled the transmitter s class must be set to Point type Alarm when armed Trouble when disarmed on shorted loop If selected and the alarm group where this transmitter is assigned to is armed then a shorted loop on this transmitter will cause ...

Page 135: ...s For the wandering alarm to work the supervision period must also be programmed for this transmitter Then specific transmitters are marked in the subscriber database to be constrained within a specific fenced area defined by this option If the transmitters leave their defined area the system will report this as a Wandering alarm and continue to monitor and track the location of the transmitter un...

Page 136: ...hecked on to make sure they are not in need of assistance as this may be a life treating situation A printed report may also be generated If the transmitter is not a point type then the transmitter can generate alarms and therefore a test transmission will be used for the check in If the transmitter is a point type then any non trouble transmission will serve as a check in One of the 10 schedules ...

Page 137: ...system If you do not desire this individual to have pager support leave the phone number password and pager ID fields all blank If the pager information is entered above this individual may be assigned to 2 paging groups Each group will accept 8 members maximum Remember it takes time to communicate with a paging service therefore only add members to a group if they need to be there otherwise you m...

Page 138: ...acters per page pages per call affect all pages of the indicated type local and dial up These fields must be set to the lowest setting for any of the routes that may be used Remember that dial up pages may be routed to different paging companies and they may have different restrictions 7 11 Schedules dialog This selection informs management of the ten time of day day of week schedules and holidays...

Page 139: ...k in Click on the schedule for the check in schedule highlighting it Then check this checkbox to set the selected schedule as the check in schedule Both the arm time and disarm time must be programmed for every day the check ins must take place The arm time is the start of the check in schedule and it must occur before the disarm time that marks the end of the check in schedule for that day Edit S...

Page 140: ...e you can graphically select a date Remove Clicking this button removes the selected date from the Holiday dates list box Add Clicking this button adds the date shown to the Holiday dates list box 7 11 2 Edit Schedule Times dialog This dialog allows the arming and disarming times to be programmed for each of the days of the week All times are expressed in 24 hour time 00 00 to 23 59 Each schedule ...

Page 141: ...e Arm Time to the Disarm Time The schedule is off disarmed from the Disarm Time to the end of the day Arm Time This is the time that the schedule becomes active on or armed for the selected day of the week Times are expressed in 24 hour time 00 00 to 23 59 Disarm Time This is the time that the schedule goes off disarmed for the selected day of the week Times are expressed in 24 hour time 00 00 to ...

Page 142: ...of the 99 alarm groups Any number of point type transmitters can be assigned to an alarm group in the Subscriber Database s Advanced dialog However each transmitter can only be assigned to one alarm group An alarm group can be manually armed and disarmed or assigned to a schedule to automatically arm and disarm the alarm group Figure 7 20 Alarm Groups Dialog Alarm group name Enter a descriptive na...

Page 143: ...ed by the indicated schedule When the schedule is active on or armed the alarm group will be armed When the schedule is off disarmed the alarm group will be disarmed Any number of alarm groups may be assigned to the same schedule First Clicking this button takes you to alarm group 1 Previous Clicking this button takes you to the next lower alarm group from the one currently displayed It will not w...

Page 144: ...e dialog was presented automatically at the arm time of an alarm group s automatic schedule because they were not restored or there was an alarm while the alarm group was on then you are required to enter your password to acknowledge the dialog and remove it from this computer s and all other computer workstations screens 7 11 6 Current Check in Status dialog This dialog displays a list of subscri...

Page 145: ... if it was selected from the menu However if the dialog appeared automatically at the end of the check in period because some subscribers failed to check in you must enter your password to acknowledge the dialog and remove it from this computer s and all other computer workstations screens 7 12 Exporting importing and merging the Subscriber Database The following sections describe the steps to exp...

Page 146: ...ta field has no data just store the terminating tab character for that field The total number of characters in all the fields of a record must be 255 characters or less including the tab and carriage return characters Data fields in required order Excel Column Restrictions Subscriber Name A This field may be up to 30 characters This field may contain any printable ASCII character except the Subscr...

Page 147: ...This field may contain only numeric comma and the dash ASCII characters Away Address 1 J This field may be up to 30 characters This field may contain any printable ASCII character except the Away Address 2 K This field may be up to 30 characters This field may contain any printable ASCII character except the Away City L This field may be up to 20 characters This field may contain any printable ASC...

Page 148: ...Acknowledgement This field should contain only numeric ASCII characters Handicapped Type W 0 No handicap 1 Blind 2 Deaf 3 Handicapped 4 Wheel chair This field should contain only numeric ASCII characters Transmitter ID X This field may be up to 9 characters This field should contain only numeric ASCII characters Away Name Y This field may be up to 30 characters This field may contain any printable...

Page 149: ...Floor 25 34 Floor 26 35 Floor 27 36 Floor 28 37 Floor 29 38 Floor 30 39 Floor 31 40 Floor 32 41 Floor 33 42 Floor 34 43 Floor 35 44 Floor 36 45 Floor 37 46 Floor 38 47 Floor 39 48 Floor 40 49 Floor 41 50 Floor 42 51 Floor 43 52 Floor 44 53 Floor 45 54 Floor 46 55 Floor 47 56 Floor 48 57 Floor 49 58 Floor 50 59 Floor 51 60 Floor 52 61 Floor 53 62 Floor 54 63 Floor 55 64 Floor 56 65 Floor 57 66 Floo...

Page 150: ...ield may contain only numeric ASCII characters Fixed Location Text AS This field may be up to 254 characters This field may contain any printable ASCII character except the Magnetic Reed Text AT This field may be up to 30 characters This field may contain any printable ASCII character except the Shorted Loop Text AU This field may be up to 30 characters This field may contain any printable ASCII c...

Page 151: ...mitter BK 0 For future use only IsMandown Enabled BL 0 For future use only IsLanyard Enabled BM 0 For future use only IsSupervision Enabled BN This field may contain only numeric ASCII characters If Supervision Duration is None value is 0 If Supervision Duration is set value is 1 Also see Supervision Interval column AM AutoTrack Duration BO 5 For future use only MandownBuzzer Duration BP 0 For fut...

Page 152: ...ions Therefore it is recommended to perform a database backup prior to starting the task Upon completion of the task verify the updated data before the new database is placed in service If there are problems restore the Subscriber Database from the backup Notice Important Proceeding with the import operation will delete all existing records in Subscriber Database The record entries in import file ...

Page 153: ...ars asking for the location of the import file Navigate to the import file and click the Open button Figure 7 26 Import Confirmation Dialog Be patient as it may take a while and watch for the disk activity to stop If the data is imported successfully a pop up confirmation message appears If the data is not imported successfully a pop up error message appears The error message will indicate the lik...

Page 154: ... limit in the menu About About If this limit is reached during the merge a pop up message appears to inform the user The Data Merge button is only visible to users or operators who are assigned the minimum security level of Install After preparing the merge file start the Security Escort software Go to menu File Subscriber Database dialog and click the Data Merge button A pop up dialog appears ask...

Page 155: ...enu item The Folder Options window appears Click the View tab Under the Advanced settings tree look for the Hide extensions for known file types option Ensure that the checkbox is selected For Windows 10 open File Explorer This PC From the menu bar click View menu item to view the ribbon menu Ensure that the checkbox of the File name extensions option is not selected Figure 7 28 Find Transponder s...

Page 156: ... is blank if IP Connected is 0 RS232 This field should contain a valid IP address if IP Connected is 1 TCP IP Port Number G This field is blank if IP Connected is 0 RS232 This field should contain only numeric ASCII characters 1 65535 Comm Port Index H This field used only if IP Connected is 0 RS232 0 A 1 B 2 C 3 D 4 E 5 F 6 G 7 H 8 I 9 J 10 K 11 L Ignore Communications Failure I This field is 0 i...

Page 157: ... 17 26 Floor 18 27 Floor 19 28 Floor 20 29 Floor 21 30 Floor 22 31 Floor 23 32 Floor 24 33 Floor 25 34 Floor 26 35 Floor 27 36 Floor 28 37 Floor 29 38 Floor 30 39 Floor 31 40 Floor 32 41 Floor 33 42 Floor 34 43 Floor 35 44 Floor 36 45 Floor 37 46 Floor 38 47 Floor 39 48 Floor 40 49 Floor 41 50 Floor 42 51 Floor 43 52 Floor 44 53 Floor 45 54 Floor 46 55 Floor 47 56 Floor 48 57 Floor 49 58 Floor 50 ...

Page 158: ...t unit If this is not configured this field is 0 This field should contain only numeric ASCII characters Alert Unit 3 Point W This field contains the alert unit point number If this is not configured this field is 1 This field should contain only numeric ASCII characters Alert Unit Test X This field contains the Transponder ID of the alert unit If this is not configured this field is 0 This field ...

Page 159: ...or 17 26 Floor 18 27 Floor 19 28 Floor 20 29 Floor 21 30 Floor 22 31 Floor 23 32 Floor 24 33 Floor 25 34 Floor 26 35 Floor 27 36 Floor 28 37 Floor 29 38 Floor 30 39 Floor 31 40 Floor 32 41 Floor 33 42 Floor 34 43 Floor 35 44 Floor 36 45 Floor 37 46 Floor 38 47 Floor 39 48 Floor 40 49 Floor 41 50 Floor 42 51 Floor 43 52 Floor 44 53 Floor 45 54 Floor 46 55 Floor 47 56 Floor 48 57 Floor 49 58 Floor 5...

Page 160: ...rt unit If this is not configured this field is 0 This field should contain only numeric ASCII characters Alert Unit 3 Point AN This field contains the alert unit point number If this is not configured this field is 1 This field should contain only numeric ASCII characters Alert Unit Test AO This field contains the Transponder ID of the alert unit If this is not configured this field is 0 This fie...

Page 161: ...xcel Column Restrictions Point Number 63 AOS This field must be 63 the point number This field should contain only numeric ASCII characters Point Type AOT 0 receiver 1 Alert unit 2 Virtual 7 None This field should contain only numeric ASCII characters Algorithm Number AOU 0 Default 1 Classic 2 Linear 3 Low 4 Medium 5 Strong This field should contain only numeric ASCII characters ...

Page 162: ...loor 46 55 Floor 47 56 Floor 48 57 Floor 49 58 Floor 50 59 Floor 51 60 Floor 52 61 Floor 53 62 Floor 54 63 Floor 55 64 Floor 56 65 Floor 57 66 Floor 58 67 Floor 59 68 Floor 60 69 Floor 61 70 Floor 62 71 Floor 63 72 Floor 64 73 Floor 65 74 Floor 66 75 Floor 67 76 Floor 68 77 Floor 69 78 Floor 70 79 Floor 71 80 Floor 72 81 Floor 73 82 Floor 74 83 Floor 75 84 Floor 76 85 Floor 77 86 Floor 78 87 Floor...

Page 163: ... Test APC This field contains the Transponder ID of the alert unit If this is not configured this field is 0 This field should contain only numeric ASCII characters Alert Unit Test Point APD This field contains the alert unit point number If this is not configured this field is 1 This field should contain only numeric ASCII characters Point Location Text APE This field may be up to 100 characters ...

Page 164: ...dress 255 Rx_LocationText 1st Floor by South Exit Door MapXPosition 430 MapYPosition 479 SensitivityAdjust 0 BitmapNumber 0 Receiver Address 1 PointType 0 AlgoNumber 0 AlarmIcon 9 TS_TrpID 255 TS_MUXAddress 255 Rx_LocationText 1st Floor Center of Main Lobby MapXPosition 429 MapYPosition 215 SensitivityAdjust 0 BitmapNumber 0 Receivers Areas Area AreaID 0 FloorIcon 9 PagerGroupA 0 BitmapNumber 0 Lo...

Page 165: ...ield should contain only numeric ASCII characters Name Name of the transponder This field may be up to 24 characters This field may contain any printable ASCII character except the IsIPConnected 0 if transponder is connected via RS232 1 if transponder is connected via TCP IP This field should contain only numeric ASCII characters IPAddress The value is blank if IsIPConnected is 0 RS232 The value s...

Page 166: ...oor 57 66 Floor 58 67 Floor 59 68 Floor 60 69 Floor 61 70 Floor 62 71 Floor 63 72 Floor 64 73 Floor 65 74 Floor 66 75 Floor 67 76 Floor 68 77 Floor 69 78 Floor 70 79 Floor 71 80 Floor 72 81 Floor 73 82 Floor 74 83 Floor 75 84 Floor 76 85 Floor 77 86 Floor 78 87 Floor 79 88 Floor 80 89 Floor 81 90 Floor 82 91 Floor 83 92 Floor 84 93 Floor 85 94 Floor 86 95 Floor 87 96 Floor 88 97 Floor 89 98 Floor ...

Page 167: ...or 48 57 Floor 49 58 Floor 50 59 Floor 51 60 Floor 52 61 Floor 53 62 Floor 54 63 Floor 55 64 Floor 56 65 Floor 57 66 Floor 58 67 Floor 59 68 Floor 60 69 Floor 61 70 Floor 62 71 Floor 63 72 Floor 64 73 Floor 65 74 Floor 66 75 Floor 67 76 Floor 68 77 Floor 69 78 Floor 70 79 Floor 71 80 Floor 72 81 Floor 73 82 Floor 74 83 Floor 75 84 Floor 76 85 Floor 77 86 Floor 78 87 Floor 79 88 Floor 80 89 Floor 8...

Page 168: ...ate point Y of the area This field should contain only numeric ASCII characters 7 13 3 Exporting the Transponder Database This section describes the information required to export data from the Transponder Database Only users or operators who are assigned the minimum security level of Install is able to view the Transponder Database Go to menu File Transponder Database dialog and click the Export ...

Page 169: ...erations Therefore it is recommended to perform a database backup prior to starting the task Upon completion of the task verify the updated data before the new database is placed in service If there are problems restore the Transponder Database from the backup Notice Important Proceeding with the import operation will delete all existing records in Transponder Database The record entries in import...

Page 170: ...rwise click the Yes button to continue A popup dialog appears asking for the file to be used for the import process Navigate the folders select the file and click the Open button accordingly Figure 7 31 Import Confirmation Dialog Be patient as it may take a while and watch for the disk activity to stop If the data is imported successfully a pop up confirmation message appears If the data is not im...

Page 171: ...s edited via the Edit Data button the password is represented by a number of asterisks for security reasons 7 14 1 Edit Operator Database record When adding a new operator or editing the data for an existing operator the Edit Operator Record dialog appears Certain information fields must be completed to produce a valid record The password the authority level and the name must be entered All the ot...

Page 172: ...number selected 7 14 2 Authority levels An important consideration when creating a new operator file is the assignment of authority level The authority level determines which functions an operator can perform on the system Installing company representatives need access to almost every command in the Security Escort software the key operator for the Security department usually requires access to al...

Page 173: ...ach authority level has the ability to perform all of the functions of the authorities shown above it 7 15 Reports Database The Security Escort software contains a report generating feature that encourages prompt uniform reporting of incidents A sample of the alarm report dialog is shown in the figure below The system software automatically captures the alarm data displayed on the alarm screen and...

Page 174: ...port can be filled out immediately after the alarm is reset However if the report is not completed a reminder prompt appears on the screen every 5 min for 30 min before the end of the shift The time at which the prompt is to display is also set in the Edit Security Preferences dialog All of the common database commands are available in the Reports Database with the following additional commands 7 ...

Page 175: ...orts Database A part of the alarm report record is a copy of the alarm screen that is displayed at the time of the incident Clicking the Map button reconstructs the screen as it appeared to the dispatcher Figure 7 37 Active Alarm Map 7 15 3 Edit data Select the appropriate problem type and then enter the name of the officer who responded to the alarm Finish with a description of the problem and th...

Page 176: ...eleted the data can not be recovered 7 15 5 Locate Key This button works similarly to the Locate Key button in the Operator and Subscriber Database Entering the Subscriber Name Transmitter ID Subscriber ID Subscriber Class problem type or a specific time and date can locate a specific report Figure 7 39 Locate Alarm Database Record As in the Operator and Subscriber Database the subscriber records ...

Page 177: ...take over the operation automatically or manually Once the master computer is back online slave computer will hand over the control to the master computer If both the master and slave computers are not available the system is not operational Devices will take control by themselves Notice In the event where the master computer is unavailable and the slave computer takes control of the devices alarm...

Page 178: ...e control of devices will switch to the slave computer automatically 3 Master computer not responding The slave computer will send heart beat messages to the master computer every second The master computer will acknowledge each heart beat messages to the slave computer If the slave computer did not receive 6 continuous heart beat acknowledgements from the master computer the slave computer will c...

Page 179: ...nce alarm database Maintenance transmitters when activated in the Test or Alarm mode generate a series of multiple data packets like subscriber transmitters However a special code in each packet identifies the transmitter as a Maintenance Transmitter The receiver responds to a maintenance Alarm or Test transmission in the same way it responds to a subscriber Alarm or Test unless the receiver has b...

Page 180: ...undancy is adequate 8 1 3 Transmitter Change The Transmitter Change command on the File menu is used when it is necessary to change a subscriber s transmitter Selecting Transmitter Change opens the Locate Subscriber s Database Record dialog The subscriber s record in the Subscriber Database can be quickly found by entering the Subscriber Name Subscriber ID current Transmitter ID Address Items Phon...

Page 181: ... Then click the Find button Notice Be absolutely certain that the correct record is displayed before entering the new Transmitter ID Identification Code Changing the wrong subscriber s record makes two records ineffective the correct subscriber will be misidentified and the subscriber whose record was incorrectly altered will be disabled If possible perform a test with the subscriber s old transmi...

Page 182: ...w transmitter The new transmitter identification code will be automatically populated into the New transmitter ID field Figure 8 6 Save Subscriber s Database Record after Change of Transmitter ID Manually enter the New transmitter ID into the Transmitter ID field or use the mouse to highlight the old Transmitter ID value press and hold the Shift key and tap the Insert key Then click the Save butto...

Page 183: ... process for saving the information in the databases to backup files Warning To prevent the accidental loss the databases should be backed up at least once a week to multiple backups At least one of these backup copies should be kept in a different location from the central console s location Weekly backups are recommended to permit data recovery if the computer memory should become corrupted If t...

Page 184: ...urance against database problems multiple backups to different disks should be made frequently At least one backup copy should be stored in a different location from this system remember to keep this copy current Operators This is the database of all of the individuals with passwords to operate the system software and acknowledge alarms Subscriber This database contains all of transmitters assigne...

Page 185: ... occurred since the last backup are lost when a database is restored Therefore restore only those databases with a problem Backups should be made whenever significant changes are made to any database Notice If the Security Escort system is configured to share the database you will need to exit the Security Escort program on all slave and workstation computers The master computer will not be able t...

Page 186: ...ive Restore the backup files in the Security Escort Slave Database path See the System Directories and Network Address dialog Local Escort drive Restore the backup files in the save sub directory as the Security Escort System components are stored on this computer typically C ESCORT Other Restore drive Restore the backup files in the Other Backup Restore path assigned in the System Directories and...

Page 187: ...tes the restore has been completed The previous database file has been renamed with an OLD extension and saved in the Escort sub directory Only the most recent database of each type is retained 8 2 3 Print Export System Reports This dialog allows the system reports to be printed on demand scheduled for printing each night at midnight or weekly on Sunday at midnight To print a report select the lef...

Page 188: ...ions recently This could indicate a problem with the receiver s ability to hear alarms and test transmissions Daily trouble report Report of all the troubles currently being reported by transponders receivers and alert units Guard tour report Report of the guard tours collected within the last day This selection does not generate a printed report However the Midnight report and Sunday only checkbo...

Page 189: ...g report is selected Other reports must not be selected Clicking this button exports the Not testing report in a csv file format Save Clicking this button saves the current configuration of selected reports and closes the dialog box The reports that are selected previously are now marked as selected when you open the dialog box again subsequently Cancel Clicking this button closes the dialog box w...

Page 190: ... by pressing the ellipsis button Clicking the Export button saves the report to the specified file Clicking the Cancel button cancels the report generation and exits from the dialog window 8 2 5 Alarm Flash Reports This dialog allows the operator to view the alarm history for the last 4 8 12 or 24 hours from the current time The operator would be able to see details of the alarms from the report l...

Page 191: ...m Location Description Type duress man down lanyard and location of the alarm Problem Type The type of problem which is selected from the Reports Database when completing the alarm report Description Description of problem which is entered from the Reports Database when completing the alarm report Responding Officer Name of officer responding to the alarm which is entered from the Reports Database...

Page 192: ...l generate an error message dialog Send Email Click the button to send the report in tab delimited format dat file attached in an email with the filename as the subject header to the default Email Notification Group 00 The default Email Notification Group is configured in Setup Email Setup menu If there are no records in the Alarm Flash Report clicking the Send Email button will generate an error ...

Page 193: ... the button to refresh the Muster Report Supervision Time Time and date of the last supervision message from the transmitter Subscriber Name Name of the subscriber Transmitter ID ID of the transmitter Floor Info Information of the floor where the transmitter is located Area Nearby Receivers Area and or receiver ID nearest to the transmitter location ...

Page 194: ...o send the report in tab delimited format dat file attached in an email with the filename as the subject header to the default Email Notification Group 00 The default Email Notification Group is configured in Setup Email Setup menu If there are no records in the Muster Report clicking the Send Email button will generate an error message dialog 8 2 7 Clear screen To clear the screen of any outdated...

Page 195: ...t recent events that occurred in the system The window can list historical events and operations of the Central Console software Examples include list of any alarms and the actions taken name of person who logged into the Central Console changes to the database communication results between the devices and so on The events displayed can be selected in the History Filter dialog under the Setup Menu...

Page 196: ...e classes of events recorded for sent to specific output devices From the Select Destination group select the History screen Printer History files or System serial ports option Notice that when this selection is changed the checked items also change There is a different set of events output for each destination selected For each destination the events must be individually configured ...

Page 197: ...t cannot be disabled so they are always recorded History archive file B This option selects the events to be sent to the b_audit txt file stored in the Security Escort sub directory typically C ESCORT b_audit txt System serial port 1 This option selects the events to be sent to the system serial port 1 System serial port 1 is assigned a physical comm port in the Remote Comm Port Setup dialog and t...

Page 198: ...or a test This is the data usually too detailed to send to a printer and is used for diagnostics not normal system operation If this option is selected Test single line above would not be selected for the same output device Transmitter low battery Outputs low battery reports received from transmitters Operator activity log Outputs all other operator activity audit trail not covered by specific eve...

Page 199: ...em unchecked Modem communications Records all communications to the modem for remote communications and pager access This selection is only used for diagnosing pager communication problems Leave this item unchecked Analyze alarms This option outputs data allowing an engineer to evaluate how well the location algorithm is performing Leave this item unchecked Master computer switch Records when the ...

Page 200: ...e This dialog allows the selection of which type of troubles that will appear in pop up messages on the console screen or be sent to the service pager The troubles described below are always recorded in the Transponder current status window but may or may not produce a pop up display or pager message depending on the selections for Popup or Pager checkboxes ...

Page 201: ... it lost communications with the Central Console it assumes control of the outputs of the devices connected to it and transmits I M OK messages until it is acknowledged by the Central Console Notice If during this loss of communications an alarm transmission is received by one or more of the receivers attached to the transponder the transponder activates any alert units attached to it as well as t...

Page 202: ...ponder immediately senses and reports the actuation of its tamper switch The Central Console immediately displays a pop up alert and records the condition in the audit file Tamper reports are not delayed by the pop up trouble and pager delay Remote key activation The transponder immediately senses and reports the activation shorting of its remote key input when it is enabled in the Transponder Par...

Page 203: ... error The transponder generates this message when it commands a receiver or alert unit to activate or deactivate an output device siren strobe horn or LED and the device fails to respond correctly Bad checksum This message is generated by the transponder and sent to the Central Console whenever the transponder detects message errors in the communications between receivers and alert units Transmit...

Page 204: ... delay expires the trouble and the restore are ignored Tamper troubles are not delayed 8 3 4 Transponder parameter change This dialog allows parameters stored in the transponder s EEPROM memory to be viewed and changed Figure 8 19 Transponder Parameter Change Dialog Run silent If checked the receivers and alert units on this transponder do not sound an alarm This includes alarms received during a ...

Page 205: ...se point reports If checked alarm and test reports include average levels and packet count information This extra information is for diagnostic proposes only and is not required for system operation Since the additional data increases the system traffic load leave this item unchecked Test min level This is the minimum receive level 1 to 255 a receiver must see before the green light displays ackno...

Page 206: ...et the selected transponder to the default settings Cancel Cancel the operation and close the dialog window 8 3 5 Transponder data view This dialog is solely for engineering evaluation of the transponder only Figure 8 20 Transponder Data View Dialog RAM point info Views the RAM image of point information RAM point stat Views the RAM image of point status RAM point trouble Views the RAM image of po...

Page 207: ...urrent RAM image to the EEPROM memory on the transponder Clear EE Clears the EEPROM memory on the transponder and resets the transponder Previous Returns to the previous transponder in the system Next Advances to the next transponder in the system Cancel Cancels the operation and closes the dialog window 8 3 6 Receiver configuration Once the receiver and alert unit data for a transponder has been ...

Page 208: ... this MUX Point button to be able to proceed to the next device in the event that one receiver is not set up properly Ambient value The Ambient value shown above Auto Advance shows the current ambient level at the receiver To get an updated ambient reading select the point and click the Transmit button followed by the Ambient button Auto Advance If this checkbox is checked the Central Console auto...

Page 209: ...n the selected transponder If the output does not change click the On button followed by the Off button again On Upon clicking the button any checked outputs Horn Siren Green LED Red LED Strobe is turned on for the selected point on the selected transponder If the output does not change click the Off button followed by the On button again Antenna Normally a receiver automatically switches between ...

Page 210: ...red and green LED will be flashing On the Central Console this button changes the Abort setup for this MUX point button to be able to proceed to the next device in the event that one receiver is not set up properly The next step is using a maintenance transmitter to transmit an alarm while standing near the receiver Notice The illuminated LED indicate to the service person standing near the device...

Page 211: ...t setup for this MUX point button disappears and is replaced by Test on this MUX point SUCCESSFUL button Click this button to conclude the test on this point 8 3 7 Receiver test Use this dialog to set up and monitor four receivers and listen to one receiver transmitting with its buddy check transmitter Normally the function is for engineering evaluation of new transmitter and receiver designs but ...

Page 212: ... the test message Missed all receivers The total number of times where the test transmission was not heard by any of the designated receivers Enable Rec This checkbox must be checked for this receiver to monitor the test transmissions Point Select the point receiver on this transponder to monitor the test transmissions Hits The number of times this receiver successfully heard the test transmission...

Page 213: ... checkbox Spacing This slows the test by forcing this number of seconds between test transmissions Normally this setting is left at the default of 0 Stop test and reset counters Clicking this button stops the test and resets all values Close dialog does not stop test Clicking this button closes this dialog but does not stop the test from running Reopening the dialog displays the current progress o...

Page 214: ...stem but not yet transmitted on this serial port If displayed in yellow more than 50 of the queue was in use Buffer Overflow This is the number of times a byte was lost by the software for a serial port because the input buffer overflowed Bytes were placed into the input buffer faster than the system could process them Hardware Overrun This is the number of times a byte was lost by the hardware fo...

Page 215: ...s This value is the maximum number of troubles in the queue yet to be displayed If displayed in yellow more than 50 of the queue was in use Max Low Battery Messages This value is the maximum number of transmitters with low batteries yet to be displayed If displayed in yellow more than 50 of the queue was in use Max Test Strobe Messages This value is the maximum number of test strobes in use at one...

Page 216: ...he byte into the input buffer Buffer Overflow Count This is the number of times a byte was lost by the software for a serial port because the input buffer overflowed Bytes were placed into the input buffer faster than the system could process them Overload Level This is a measure of the amount of time peak traffic on this serial port was greater than the system s ability to handle it The system au...

Page 217: ...ny assigns this value Pager ID This is the ID that identifies the specific pager that this message is to be sent to Many times it is the last 7 digits of the phone number that you would manually dial to access this pager The paging company assigns this value Character limit This is the maximum number of characters allowed per page Typically this is set to 80 characters The Security Escort System w...

Page 218: ...al alarms will be sent to the security pager Security Pager Confm Not Reqd If checked the confirmation pager message is not sent to the security pager when the alarm is acknowledged by an acknowledgement transmitter Cancel page If alarm reset If checked the alarm page will be canceled if the alarm is reset before it can be communicated to the paging service Send page a second time 2 minute delay I...

Page 219: ...oup Stop all pages Causes all pages currently queued automatic or manual to be aborted and deleted Use with caution Pager group To send a page to all members of a group enter the pager group number here 1 to 99 Send to group Click this button to send the text entered to the indicated pager group Send to Individual Click this button to send the text entered to the individual that is selected from t...

Page 220: ...rmation If this is not checked email will not be sent out SMTP Address SMTP server address e g smtp gmail com Maximum number of characters is 74 SMTP Port Port number that the SMTP server uses for communication Generally port 25 465 or 587 is used but some may use customized port from 1 to 65535 Note Ensure that the port is not blocked on your network Enable Authentication Tick this checkbox if th...

Page 221: ...are sent to the recipients Note If unauthorized alarms are set up to display on the screen see Security Preferences section these alarms will also be sent via email to the default notification group Notification Group 01 02 03 and 04 are used to customize emails of alarms for specific subscribers See the Subscriber Database Advanced Features section for details Email Address 1 Alarm email will be ...

Page 222: ...4 Print history screen This selection will print the current data in the History Screen buffer to the report printer 8 4 1 Print file dialog Enter the name of the file to be printed or click the Browse button to open the Common Open File dialog Then click the Print button to print the file to the report printer Figure 8 29 Print File Dialog This is the standard Windows Common Open File dialog that...

Page 223: ...the network menu used to set up and monitor the TCP IP network and the computer s file paths Figure 8 31 Network Menu 8 5 1 System Directories and Network Address Dialog Use this dialog to set up the network IP addresses ports and related options File paths can also be configured Figure 8 32 System Directories and Network Address Dialog ...

Page 224: ...m will not automatically attempt to reconnect a lost connection each minute Unchecking this checkbox allows the system to automatically reconnect a lost connection In normal operation this checkbox should be unchecked Auto synchronize time If this option is checked the master computer will automatically synchronize the time on the slave and workstation computers once each night Comm fail reset If ...

Page 225: ...the same to the available client once it is connected The OPC server will send the status of the Security Escort to the OPC client The OPC sever also acknowledges and deletes alarm and trouble messages from OPC client If the connection between OPC server and Security Escort goes down the OPC server will try to reconnect with Security Escort Once the connection to the Security Escort becomes active...

Page 226: ...tore path When backing up the database to or restoring it from external disks this is the path that is used Subscriber image file path The Security Escort System software can display an image for each subscriber on the alarm screen This parameter tells the software the path where the image files are stored The default is C ESCORT IMAGES Extension The subscriber images can be in JPEG or Windows Bit...

Page 227: ...g application If displayed in yellow this value is more than 1 5 of the Successful Incoming Messages Total Outgoing Messages Total number of outgoing messages that were sent on this socket Outgoing Retried Messages Number of outgoing messages that were retried because the receiving application did not acknowledge them If displayed in yellow this value is more than 1 5 of the Total Outgoing Message...

Page 228: ...The transponder communication ports and network communication ports must also be disabled and the operator of the system must login at Installer or Installer Master authority level Demo lanyard alarm subscriber 2 For demonstration only and can t be used in a live system It causes system to display a lanyard alarm from the subscriber with transmitter ID number 2 Demo man down alarm subscriber 3 For...

Page 229: ...from a transponder Point troubles are simulated for AC loss tamper and no response Transponder troubles are simulated for remote key and remote key tamper The individual troubles can be enabled or disabled in the Popup Trouble Filter dialog The trouble delay in the Popup Trouble Filter dialog will also affect these troubles Therefore for demo purposes it should be set to 0 Demo trouble restoral Fo...

Page 230: ...t it was compiled is displayed Free Disk Space This shows the free disk space on the C drive of this computer Total Disk Space This shows the total disk space on the C drive of this computer Tick Time The amount of time spent in the time tick processor per pass Idle Time The amount of time spent In the idle time processor per pass Alarm Time The amount of time spent to process each alarm report fr...

Page 231: ... passes through the idle time processor that occurred in an hour Serial number Displays the serial number of this Security Escort System installation as read from the software key Maximum users Displays the maximum number of users that this Security Escort System installation allows This number is programmed into the software key Max transponders Displays the maximum number of transponders that th...

Page 232: ...n dll support for the screen images Lfcmp70n dll support for the screen images Ltkrn70n dll support for the screen images Ltfil70n dll support for the screen images The following files are the preferences for this workstation and are stored in the same directory as ESC32 EXE Files Description Wprefers edb the workstation preferences settings Prefersc edb Old system preferences settings This file i...

Page 233: ...db Database of the System Configuration Gprefers edb Global system preferences settingss The following sound files should be in the Windows media directory Files Description SEtroubl wav trouble sound SEalarm wav alarm sound These are sample images for demo and test The following files should be in the IMAGES directory which is a sub directory to the ESC32 EXE directory default C ESCORT IMAGES Fil...

Page 234: ...234 en Files required for Security Escort Security Escort 2017 08 V2 18 1 0 DOC Training Manual Robert Bosch SEA Pte Ltd Notes ...

Page 235: ...Security Escort Files required for Security Escort en 235 Robert Bosch SEA Pte Ltd Training Manual 2017 08 V2 18 1 0 DOC Notes ...

Page 236: ...236 en Files required for Security Escort Security Escort 2017 08 V2 18 1 0 DOC Training Manual Robert Bosch SEA Pte Ltd Notes ...

Page 237: ... CD ROM The relevant open source software or source code can also be obtained by downloading from the Bosch product catalog website 10 3 Warranties and disclaimer of warranties Software provided under other licenses has specific disclaimers of warranties These are repeated in the full license texts and apply in full to the relevant software components All software components provided under the oth...

Page 238: ...med on shorted loop 134 Alarm Zone 117 129 Alarms 198 Alert 84 Alert unit estimating number of 25 Alert units to receivers 84 Algorithm 85 All from Transponder Selected 198 All Pager Confm Not Reqd 120 Ambient 208 209 Analyze alarms 199 Answer on ring 71 answering machine 71 Answering machine override 71 Ant map 209 Antenna 209 Area definition with polygon 87 Area number 89 Area Nearby Receivers 1...

Page 239: ... 70 CR LF 70 Created 78 CTS Control 68 Current Check in Status dialog 144 Cut 87 D Daily test report 188 Daily trouble report 188 Database backup 183 Database backup and restore 198 Database errors 199 Database find level 122 Database restore 185 Databases operator editing 170 reports map 175 reports sorting 176 subscriber editing 124 Databases are not shared 224 Day month format 113 Day of the We...

Page 240: ...tter 133 Floor 89 Floor Info 193 Floor Level 84 133 Force map background erase 113 Free Disk Space 230 From Address 221 G Generate Alarm Report for the last X Hours 191 Green Led 209 Guard tour exception report 188 Guard tour level 122 Guard tour minutes 122 Guard tour report 188 H Hair Color 129 Hardware Overrun 214 216 Height 129 High speed buddy check 113 Highest 212 History archive file A 197 ...

Page 241: ...tenance alarm 114 179 Maintenance transmitter 210 use in setup mode 210 Male 129 Man down Alarm On Auto track 119 Man down delay timer X seconds 121 Man down jitter timer X seconds 121 Manual redundancy 178 Map 85 alarm 175 Map file generation 66 Map file scaling 66 Map number 133 Map scale 116 Map X position 133 Map Y position 133 Master computer 71 Master computer answers 71 Master computer swit...

Page 242: ... On 209 On armed 143 On outside tests flash strobe for X seconds 121 Only From Transponder Selected 198 Open loop alarm 134 Open loop disable 134 Open loop trouble 134 Operator activity log 198 Operator Database 170 Operator database changes 198 Optional parameter 204 Optional text 134 Other Time 231 Outdoor receiver installation 27 Outgoing Retried Messages 214 227 Output device error 203 Output ...

Page 243: ...ceiver 2 85 Receiver Buffer Max 214 227 Receiver configuration dialog 207 Receiver parameters 82 Receiver sensitivity adjust 86 Receiver test dialog 211 Receivers estimating number of 23 Receivers not heard from report 188 Red Led Strobe 209 Reed switch 134 Refresh Data 214 216 228 Remote comm port setup dialog 68 Remote computer 71 Remote Control Listening Port 225 Remote key activation 202 Remot...

Page 244: ...s 119 Spacing 213 Spare 205 Spare 2 198 State 129 Stop all pages 219 Stop test and reset counters 213 Strong depth 117 Strong pull algorithm 86 Subscriber advanced features dialog 131 Subscriber Check in report 189 Subscriber class names 122 Subscriber Database 124 131 145 151 152 153 Subscriber database changes 198 Subscriber Database editing 126 Subscriber ID 129 Subscriber image Extension 226 S...

Page 245: ...ommunication 198 Transponder data changes 198 Transponder data view 199 Transponder data view dialog 206 Transponder Database 155 168 169 Transponder Database dialog 77 Transponder ID 78 Transponder maps 199 Transponder name 77 135 Transponder parameter change dialog 204 Transponder point number 82 Transponder restriction 198 Transponder startup 202 Transponder troubles 199 Transponder Type 77 Tri...

Page 246: ...246 en Index Security Escort 2017 08 V2 18 1 0 DOC Training Manual Robert Bosch SEA Pte Ltd Z Zip 129 ...

Page 247: ......

Page 248: ...Bosch Sicherheitssysteme GmbH Robert Bosch Ring 5 85630 Grasbrunn Germany www boschsecurity com Bosch Sicherheitssysteme GmbH 2017 Robert Bosch SEA Pte Ltd 11 Bishan Street 21 573943 Singapore Singapore ...

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