Bosch rexroth MCL, Project Planning Manual

Page: 197 / 206

15 Service and support
Our worldwide service network provides an optimized and efficient support.
Our experts offer you advice and assistance should you have any queries.
You can contact us 24/7.
Service Germany Our technology-oriented Competence Center in Lohr, Germany, is responsi‐
ble for all your service-related queries for electric drive and controls.
Contact the Service Hotline and Service Helpdesk under:
Phone: +49 9352 40 5060
Fax: +49 9352 18 4941
E-mail: service.svc@boschrexroth.de
Internet: http://www.boschrexroth.com
Additional information on service, repair (e.g. delivery addresses) and training
can be found on our internet sites.
Service worldwide Outside Germany, please contact your local service office first. For hotline
numbers, refer to the sales office addresses on the internet.
Preparing information To be able to help you more quickly and efficiently, please have the following
information ready:
●
Detailed description of malfunction and circumstances
● Type plate specifications of the affected products, in particular type co‐
des and serial numbers
● Your contact data (phone and fax number as well as your e-mail ad‐
dress)
MCL Ironless Linear Motors 189/197
Service and support
R911330592_Edition 06 Bosch Rexroth AG