en
Troubleshooting
10
3. ATTENTION!
On the burner parts, the controls and the aluminium
surfaces, the cleaning gel leads to damage.
▶
Only use the cleaning gel on the pan supports
and stainless steel surfaces.
Apply the cleaning gel to the burnt-on dirt.
4.
If necessary, let the dirt soak overnight.
10 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
10.1 Malfunctions
Fault
Cause and troubleshooting
Spark plug does not
spark.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
Spark plug is wet, or dirty due to food overflows.
▶
Dry the spark plug with a clean, dry cloth.
Knob is not in the OFF position.
▶
Turn the control knob to reset, then re-ignite.
Burner goes out
straight after being ig-
nited.
Control knob not pressed down long enough.
1.
Keep the control knob pressed down for a few seconds after ignition.
2.
Press the control knob down firmly.
Hob does not ignite
or has difficulty ignit-
ing.
Gas valve is closed or not fully open.
▶
Open the gas valve.
There is air in the gas pipeline.
▶
Turn the control knob to reset, then re-ignite, pressing and holding the control knob for a
few seconds to empty the air in the gas pipeline.
Burner incorrectly fitted.
▶
Fit the burner correctly.
Flame hole not aligned with ignition electrode.
▶
Install the burner correctly so that the flame hole is aligned with the ignition electrode.
Burner openings are blocked.
▶
Clean the burner openings.
Gas hose is pinched or kinked, causing it to become deformed.
▶
Check/replace the gas hose. Contact customer service.
→
Water in the burner.
▶
Wipe or dry the burner, then re-ignite.
Burner flame makes
a loud noise.
Burner incorrectly fitted.
▶
Fit the burner correctly.
High gas pressure.
▶
Adjust the gas valve to lower the pressure.
Flame extinguished
during use.
Thermocouple tip is dirty.
▶
Clean the thermocouple.
There has been a power cut.
▶
Connect the appliance to the power supply.
Summary of Contents for PMD83D31NX
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