Bosch MIC IP starlight 7000i User Manual Download Page 74

Page: 74 / 86

en | Troubleshooting

AUTODOME IP starlight 7000i

2020-07 | v0.7 |

User Manual

Bosch Security Systems

Problem

Questions to Ask/Actions to Resolve the Problem

If OK, then:

–

Check that the maximum Ethernet cable distance has not been exceeded.

If OK, then:

–

Restore all camera settings via the Settings menu.

Background is too
bright to see subject

–

Turn on backlight compensation via the Settings menu (or by using 20 Aux
ON/OFF).

Video is rolling, noisy
or distorted

–

Check the frequency.
- From the

SETTINGS

page, click

Advanced Mode

- Click

Camera

, and then click

Installer Menu

- In the

Base frame rate

field, choose either 25 ips or 30 ips.

–

Check the integrity of all connectors and splices of the Ethernet cable.

If OK, then:

–

Contact Bosch Technical Support.

Loss of Privacy when
using Privacy Mask

–

Web browsers, BVC or BVMS
–

Press the

FindHome

key on the Special Functions menu in order to

align the mask back to the original position.

–

Intuikey (when keyboard is connected to BVC or BVMS
–

Issue a

SetScene 110

command in order to align the mask back to the

original position.

No Network
Connection

–

Check all network connections.
–

Ensure that the maximum distance between any two Ethernet
connections is 100 m (328 ft) or less.

If OK, then:

–

If you are behind a firewall, ensure that the Video Transmission mode is set
to UDP.
–

Access the Settings Web page for the IP-enabled device.

–

Expand the Service Settings link, then click Network.

–

Select UDP from the Video Transmission drop-down list. Then click Set.

12.1

Physical reset button

Each camera has a hardware reset button. You may need to press the reset button to reset the
camera to factory defaults if you encounter the following circumstances:
–

You can power up the camera but cannot log on to the camera using the web browser.

–

The camera doesn’t start up, or fails to power up via PoE.

–

The camera cannot search an IP address.

–

The camera’s firmware crashed.

–

You forgot the password to access the camera.

–

The image becomes frozen.

–

You cannot update the firmware.

–

The camera disconnects from the network at random and needs a reboot.

–

The camera no longer finds pre-positions (preset positions).

–

You cannot configure the camera using the web browser.

–

The camera has no video out.

Summary of Contents for MIC IP starlight 7000i

Page 1: ...AUTODOME IP starlight 7000i NDP 7512 Z30 NDP 7512 Z30C NDP 7512 Z30CT NDP 7512 Z 30K en User Manual ...

Page 2: ......

Page 3: ...aller Menu 19 5 1 1 Positioning 20 5 2 Scene Mode 23 5 2 1 Picture Settings 24 5 2 2 Enhance 25 5 2 3 Scene Mode Scheduler 27 5 3 Encoder Profile 27 5 4 Encoder Streams 30 5 5 Encoder Statistics 31 5 6 Encoder Regions 31 5 7 Privacy Masks 32 5 8 Lens Settings 33 5 9 PTZ Settings 34 5 10 Pre positions and Tours 36 5 11 Pre position settings 37 5 12 Pre position mapping 38 5 13 Sectors 39 5 14 Misce...

Page 4: ...8 4 Advanced 56 8 5 Network Management 58 8 6 Multicast 58 8 7 Accounts 59 8 8 IPv4 Filter 60 9 Service 61 9 1 Maintenance 61 9 2 Licenses 61 9 3 Certificates 62 9 4 Logging 62 9 5 Diagnostics 62 9 6 System Overview 62 10 Operation via the browser 63 10 1 Live page 63 10 1 1 Connection 63 10 1 2 PTZ 63 10 1 3 Pre positions 63 10 1 4 AUX Control 65 10 1 5 Intelligent Tracking 65 10 1 6 Special Func...

Page 5: ...ng stream 68 10 2 2 Searching for recorded video 68 10 2 3 Exporting recorded video 68 10 2 4 Controlling playback 68 10 3 Dashboard 68 11 Using your AUTODOME camera 70 11 1 Using Intelligent Tracking 70 11 2 Recommended Use of Your Camera 72 12 Troubleshooting 73 12 1 Physical reset button 74 13 Status Codes 76 14 AUX Commands 81 15 Support 83 ...

Page 6: ...nager to find the IP address Download the software from http downloadstore boschsecurity com 1 Start the Web browser 2 Enter the IP address of the unit as the URL 3 During initial installation confirm any security questions that appear Note If you cannot connect the unit may have reached its maximum number of connections Depending on the device and network configuration each unit can have up to 50...

Page 7: ...ecure it with an initial password Note After you set the initial password a lock icon appears next to the device name in the Devices list in Configuration Manager You can also launch the device webpage directly In the device webpage an initial password page appears displaying input fields and a password strength gauge Enter the user name service and a password in the appropriate fields Refer to th...

Page 8: ...y the live video stream and control the unit 2 2 Playback The Playback page is used for playing back recorded sequences 2 3 Configuration The Configuration page is used to configure the unit and the application interface Making Changes Each configuration screen shows the current settings You can change the settings by entering new values or by selecting a predefined value from a list field Not eve...

Page 9: ... Manual 2020 07 v0 7 2 4 Dashboard The Dashboard page is used to display detailed information about the device The Dashboard is only visible in the application bar if the Show Dashboard option is enabled by a service level user in the Configuration Web Interface Appearance page ...

Page 10: ...the left of the mode if the mode is set If the mode is not set the phrase No certificate installed appears to the right of the mode name Password This field indicates if a password is set for the camera Certificate A check mark in this check box indicates that at least one certificate is loaded onto the camera If no certificates are loaded then No certificate installed appears to the right of the ...

Page 11: ...to use Note Use a maximum of 19 characters Do no use special characters Confirm password In each case enter the new password a second time to eliminate typing mistakes Notice A new password is only saved when you click the Set button You should therefore click the Set button immediately after entering and confirming a password 3 3 Date Time Date format Select the required date format from the drop...

Page 12: ...n receive the time signal from time server using various time server protocols and then use it to set the internal clock The unit polls the time signal automatically once every minute Enter the IP address of a time server here You can choose to have the DHCP server give a time server date by selecting the Overwrite by DHCP option Time server type Select the protocol that is supported by the select...

Page 13: ... video indicator an icon that pulses on the OSD to show that the video stream is live Select Off to hide the Live video indicator Alarm mode stamping Select On to display a text message overlay in the image in the event of an alarm It can be displayed at a position of your choice that you can then specify using the Custom option Or it can be set to Off for no overlay information 1 Select the desir...

Page 14: ...is and zoom level on the OSD Refer to the section Lens Settings to configure these settings The fields Position XY and 0 255 appear 1 In the field Position XY specify the exact position The default is 10 2 In the field 0 255 enter the position range The default is 176 Select Off to hide the region from view Transparent background Check this box to make transparent the stamp background on the image...

Page 15: ...GB T 28181 national standard H 264 elementary stream Select this checkbox to select or to enable the H 264 elementary stream Registration timeout Enter a value in milliseconds for the registration timeout The default is 3600 Heartbeat timeout Enter the value in seconds for the heartbeat timeout The default is 15 Server ID Enter the ID of the server Server IP address Enter the server IP address Ser...

Page 16: ... Notice If you want to use the original image again delete the entries in the fields Company logo and Device logo Show VCA metadata When video content analysis VCA is activated additional information is displayed in the live video stream With the MOTION analysis type for example the sensor fields in which motion is recorded are marked with yellow rectangles Using Essential Video Analytics or Intel...

Page 17: ...e page Options are Small Medium Large 720p 1080p and Best possible default JPEG interval You can specify the interval at which the individual images should be generated for the M JPEG image on the Live page JPEG quality You can specify the quality at which the JPEG images appear on the Live page 4 2 LIVE Functions On this page you can adapt the functions on the LIVE page to your requirements You c...

Page 18: ...nces can only be saved if this icon is visible I frames only stream Here you can specify whether the LIVE page displays a viewing tab for an I frame only stream Show Pre positions Here you can specify whether the section Pre positions of the Live page displays a drop down box with the list of scenes set in the section Camera Pre positions and Tours of the Configuration page Show AUX Control Here y...

Page 19: ...r so that there can be a higher frame rate for example 30 fps for a camera that might be restricted to 25 fps Orientation Reverses the image 180º ideal when mounting upside down Set the orientation to Normal default or Inverted Caution The camera disables the Privacy Mask function if the orientation is set to Inverted SC settings Click the Default button to restore all camera settings to their ori...

Page 20: ...provided by the camera itself The focal length is provided if the camera has a built in lens Select the appropriate mounting position of the camera Options that appear depend on the type of camera Height m The height describes the vertical distance from the camera to the ground plane of the captured image Typically the elevation of the mounted camera above the ground Enter the height in meters of ...

Page 21: ...hat the camera may have As an alternative select the Calculate check box to obtain values based on the calibration elements that are marked on the image Focal length mm Enter the focal length manually or click the refresh icon to obtain values that are provided by any sensors that the camera may have As an alternative select the Calculate check box to obtain values based on the calibration element...

Page 22: ...amera is below the horizon Notice If the distance to the camera geolocation is not relevant it is enough to determine height and focal length in relation to each other This allows a simple calibration by marking 2 3 persons each with a vertical line and setting their size 1 80 m 71 in for all is sufficient Use at least one person in the front and one person in the background of the image for best ...

Page 23: ... from the drop down menu Standard This mode is optimized for most standard scenes both indoor and outdoor Sensitivity boost This mode provides maximum sensitivity in low light scenes by using longer exposure times resulting in bright images even in extreme low light Fast movement This mode is used for monitoring fast moving objects like cars in traffic scenes Motion artifacts are minimized and the...

Page 24: ...e fields Sodium red level and Sodium blue level appear only when the value in the field White balance is Sodium lamp auto or Sodium lamp Saturation Select the percentage of light or color in the video image The range of options is from 60 to 200 the default is 100 Color hue Select the degree of color in the video image The range of options is from 14 to 14 the default is 0 Exposure and gain contro...

Page 25: ...c range and Backlight compensation at the same time When High dynamic range is On Backlight compensation is Off Backlight compensation does not work in Fixed shutter mode Day night Night mode Selects night mode B W to enhance lighting in low light scenes Select from the following options Monochrome Forces the camera to stay in Nigh Mode and transmit monochrome images Color The camera does not swit...

Page 26: ...e appropriate sharpness mode Options are Manual and Auto Sharpness level This field is active when Sharpness mode is set to Manual Adjust the level of sharpness of the video image from 1 to 15 using the slider Adjustments to the Sharpness level appear on the OSD Gamma correction This function lets you adjust the image contrast in the original scene to make it lighter or darker Contrast lets you ge...

Page 27: ...op down box 2 Select the mode you wish to use during the night from Unmarked range drop down box 3 Use the two slider buttons to set the Time ranges 5 3 Encoder Profile For the video signal encoding you can select a code algorithm and you can change the presets for the profiles You can adapt the video data transmission to the operating environment for example network structure bandwidth data load ...

Page 28: ...ate limitations are critical Profile 8 3G Optimized Ideal for encoding on a 3G uplink where bit rate limitations are critical If required enter a new name for the profile Bit rate optimization The bit rate optimization defines the optimization strength These must be combined with the appropriate scene mode The Bit rate optimization and Maximum bit rate work in a quality driven mode The encoder gen...

Page 29: ...quire for the group of pictures depending on whether you place greater priority on having the lowest possible delay IP frames only or using as little bandwidth as possible Options are IP IBP and IBBP I frame distance Use the slider to set the distance between I frames to Auto or to between 3 and 255 An entry of 3 means that every third image is an I frame The lower the number the more I frames are...

Page 30: ...Background delta QP Select the appropriate encoding quality level for a background region defined in Encoder Regions The lower the QP value the higher the encoding quality Object delta QP Select the appropriate encoding quality level for an object region defined in Encoder Regions The lower the QP value the higher the encoding quality Default Click Default to return the profile to the factory defa...

Page 31: ... other streams Active profile Each stream shows its active profile When you click the name the Encoder Profile stream number profile number window appears Refer to the chapter Encoder Profile page 27 for details Video resolution Select the desired resolution for the video image Note Each stream can have its full resolution Encoding interval The Encoding interval slider determines the interval at w...

Page 32: ...cene in which case the default is Pre position 1 or the custom name for the preposition Note If you have not yet defined any prepositions scenes refer to Prepositions and Tours 6 If required select another region and repeat the steps 7 To remove a region select the area and click the waste bin icon 8 Click Set to apply the region settings 5 7 Privacy Masks Note The sequence of fields in the GUI ma...

Page 33: ...dual Privacy mask zone To hide all privacy masks click the check box Disable masks Note You can disable masks individually by deselecting the check box Disable masks Mask enlargement Select this check box to enlarge all masks automatically while the camera is in motion Zoom threshold Click this check box to select the current zoom position at which the mask will appear as the camera zooms in or be...

Page 34: ...the process Select On to enable this feature Select Off to disable this feature 5 9 PTZ Settings Auto pan speed Continuously pans the camera at a speed between right and left limit settings Type a value between 1 and 60 expressed in degrees inclusive The default setting is 30 Inactivity Selects the time period the dome must be not controlled until the inactivity event will be executed Off default ...

Page 35: ...a to the left pan limit and click the button The camera will not move past this limit when in Auto Pan Between Limits mode AUX 2 ON Auto pan right limit Sets the right Auto Pan limit of the camera Use the preview window to move the camera to the right pan limit and click the button The camera will not move past this limit when in Auto Pan Between Limits mode AUX 2 ON Tilt up limit Sets the upper t...

Page 36: ...g box appears with the message Overwrite North point To confirm click OK To cancel click Cancel Click the Clear button to reset the North point to factory defaults A dialog box appears with the message Reset North point to factory defaults To confirm click OK To cancel click Cancel Alternative home position Click Set to set the alternative home position for the camera Click Clear to clear the alte...

Page 37: ... the dwell time in seconds or minutes for the Standard pre position tour Custom pre position tour Select the dwell time in seconds or minutes for the Custom pre position tour 5 11 Pre position settings Pre position Select the number of the pre position for which to save specific settings Name Change the name of the pre position if needed Click Set to save the new name Automatic exposure Select the...

Page 38: ...t auto pan Gamma mode off Start auto pan with limit Gamma mode smart 1 Stop auto pan Gamma mode smart 2 Start custom tour Gamma mode smart 3 Stop custom tour IR focus correction on Start tour IR focus correction off Stop tour OSD feedback on Start playback A OSD feedback off Stop playback A IR mode on Start playback B IR mode off Stop playback B IR mode auto Compass on Visible light on Compass off...

Page 39: ...he video data and so increase the network load The audio data is encoded according to the selected format and requires additional bandwidth If you do not want any audio data to be transmitted select Off Input volume Set the input volume using the slide Values range from 0 to 119 Line Out Set the line output gain using the slider Values range from 0 to 115 Recording format Select a format for audio...

Page 40: ...Managed by Video Recording Manager software box is only an indicator it cannot be changed here If the Managed by Video Recording Manager software box is checked you are not able to configure any further recording settings on this page 6 2 2 Recording media Select a media tab to connect to the available storage media iSCSI Media To use an iSCSI system as the storage medium a connection to the desir...

Page 41: ...t selected 6 2 4 Formatting storage media All recordings on a storage medium can be deleted at any time Check the recordings before deleting and back up important sequences on the computer s hard drive 1 Click a storage medium in the Managed storage media list to select it 2 Click Edit below the list 3 Click Format in the new window to delete all recordings in the storage medium 4 Click OK to clos...

Page 42: ...ect what is to be included in the recordings Audio If audio is not enabled Off is shown Click on Off and the page is redirected to the Audio section Metadata Standard recording Select the mode for standard recordings Continuous the recording proceeds continuously If the maximum recording capacity is reached older recordings are overwritten automatically Pre alarm recording takes place in the pre a...

Page 43: ...th dates that fall on varying weekdays Weekdays Assign as many time periods in 15 minute intervals as needed for any day of the week Move the mouse cursor over the table the time is displayed 1 Click the profile to be assigned in the Time periods box 2 Click a field in the table and while holding down the left mouse button drag the cursor across all of the fields to be assigned to the selected pro...

Page 44: ...mera You will see an animated graphic while recording is taking place 6 6 Recording Status Details of the recording status are displayed here for information These settings cannot be changed 6 7 Recording Statistics Recording Identifies the current recording profile 1 or 2 Zoom Identifies the current zoom factor of the camera 1x 2x 4x or 8x Averaging period Select the appropriate averaging period ...

Page 45: ...er the interval in seconds at which the images are sent to an FTP server Enter zero for no images to be sent The following field may or may not appear depending on your camera Target Select the target account for JPEG posting Face detection When face recognition is available selected images of the face can be sent to a target account Target Select the target account for JPEG posting ...

Page 46: ...h number enter the corresponding IP address for the desired remote station Destination password If the remote station is password protected enter the password here Only ten passwords can be defined here Define a general password if more than ten connections are required The unit connects to all remote stations protected by the same general password To define a general password 1 Select 10 in the N...

Page 47: ...mage is set for the selected video output select a decoder to display the alarm image The decoder selected determines the position in the split image SSL encryption SSL encryption protects data used for establishing a connection such as the password By selecting On only encrypted ports are available for the Remote port parameter SSL encryption must be activated and configured on both sides of a co...

Page 48: ...cessary click the button Default to return all settings to their default values A dialog box appears with the message Configuration of the video content analysis VCA will be reset to factory defaults The changes will be lost Click OK to continue Click OK to acknowledge the message or click Cancel Scenario Scenarios are applications with pre defined settings that are adapted to specific use cases A...

Page 49: ...red before this time interval elapses the alarm is not triggered This avoids false alarms triggered by short term changes for example cleaning activities in the direct field of vision of the camera Global change You can set how large the global change in the video image must be for an alarm to be triggered This setting is independent of the sensor fields selected under Select Area Set a high value...

Page 50: ...tonal ranges mel scale Check or uncheck the boxes below the graphic to include or exclude individual ranges Threshold Set up the threshold on the basis of the signal visible in the graphic You can set the threshold using the slide control or alternately you can move the white line directly in the graphic using the mouse Sensitivity You can use this setting to adapt the sensitivity to the sound env...

Page 51: ...for alarm e mails here The maximum address length is 49 characters Sender address Enter a unique name for the e mail sender for example the location of the device This will make it easier to identify the origin of the e mail Note The name must include at least two character groups separated by a blank for example Parking Garage in order for the system to generate an email from that name as in From...

Page 52: ...e state Select Open if you want the relay to operate as an NO contact or select Closed if the relay is to operate as an NC contact Operating mode Select an operating mode for the relay For example if you want an alarm activated lamp to stay on after the alarm ends select Bistable If you wish an alarm activated siren to sound for ten seconds for example select 10 s Select the event that triggers th...

Page 53: ...tputs include a physical alarm output an AUX command or a preposition scene Select the appropriate option in the field Input a physical alarm connection Video analytics MOTION If you select this option then an alarm will begin when IVA or motion detection is activated Connection If you select this option then an alarm will begin when an attempt is made to access the camera s IP address Time If you...

Page 54: ...desired IP address for the camera The IP address must be valid for the network Subnet mask Enter the appropriate subnet mask for the set IP address Gateway address For the device to establish a connection to a remote location in a different subnet enter the IP address of the gateway here Otherwise this field can remain empty 0 0 0 0 IP V6 address IP address Enter the desired IP address for the cam...

Page 55: ... encryption for media data video audio metadata on the Encryption page Minimum TLS version Select the version for minimum Transport Layer Security TLS Allow HTTP basic authentication Select On if you want to allow HTTP basic authentication This is a less secure authentication option where passwords are transmitted in clear text This option should only be used if the network and system are otherwis...

Page 56: ...nge frequently are not provided in the Domain Name System It is a good idea to force the registration when you are setting up the device for the first time Only use this function when necessary and no more than once a day to avoid the possibility of being blocked by the service provider To transfer the IP address of the camera click the Register button Status The status of the DynDNS function is d...

Page 57: ... that the RADIUS server is to use for identifying the camera Password Enter the password that is stored in the RADIUS server NTCIP Specifies a set of rules and protocols for organizing describing and exchanging transportation management information between transportation management applications and transportation equipment such that they interoperate with each other Select a port for NTCIP as well...

Page 58: ...ps are to be sent 1 Click Select A list is opened 2 Click the checkboxes to select the required traps All the checked traps will be sent 3 Click Set to accept the selection UPnP Select On to activate UPnP communication Select Off to deactivate it When the Universal Plug and Play UPnP function is activated the unit responds to requests from the network and is automatically registered on the request...

Page 59: ...the network With a 0 0 0 0 setting the encoder for the stream operates in multi unicast mode copying of data stream in device The camera supports multi unicast connections for up to five simultaneously connected receivers Duplication of data places a heavy demand on the CPU and can lead to impairment of the image quality under certain circumstances Port Enter the port address for the stream here S...

Page 60: ...st the images on the server To browse for the correct path click the Browse button to the right Maximum bit rate Enter the maximum bit rate for the JPEG images in kbps Encryption Tick the box to use a secure FTP over TLS connection 8 8 IPv4 Filter Use this setting to configure a filter that allows or blocks network traffic that matches a specified address or protocol IP Address 1 2 Enter the IPv4 ...

Page 61: ...wer to the unit during a factory default or a firmware update Wait at least two minutes for the default process to complete If the unit appears to be frozen after two minutes then reboot the unit Refer to Troubleshooting for more details Progress The progress bar displays the progress of the firmware upload Note Once the progress bar reaches 100 a reset page may appear If this page appears allow t...

Page 62: ...l Select the level of event for which to display log entries or to log Number of displayed entries Select the number of entries to display Enable software sealing Select this check box to enable software protection that prevents users from adjusting camera settings This function also protects the camera from unauthorized access 9 5 Diagnostics Accesses the Built in Self Test BIST The BIST displays...

Page 63: ...on that you want to move the camera Zoom Click the button to zoom in Click the button to zoom out A snap to area or snap to zoom function allows you to select a different area of the video image to which to zoom the camera Hold the Ctrl key and use your mouse to draw a box rectangle over the video to define the area to which to zoom When you release the Ctrl key the camera zooms to the defined pos...

Page 64: ...0 7 User Manual Bosch Security Systems Note If the pre position is already stored a dialog box displays the message Overwrite current pre position Click OK to overwrite or click Cancel to cancel the operation Click to display the selected pre position in the video image ...

Page 65: ...r Click If Click is selected use the mouse to click on an object to track it 10 1 6 Special Functions Scan 360 Click this button to start a continuous 360 pan To stop the continuous pan click a directional control in the View Control tab Autopan Click this button to pan the camera between user defined limits Tour A Tour B Click one of these buttons to start the continuous playback of a recorded gu...

Page 66: ... icon to view the selected stream in full screen mode press Esc on the keyboard to return to the normal viewing window 10 1 11 Audio communication Audio can be sent and received via the Live page if the unit and the computer support audio 1 Press and hold the F12 key on the keyboard to send an audio signal to the unit 2 Release the key to stop sending audio All connected users receive audio signal...

Page 67: ...mark set on the media item is valid The color of the check mark changes according to the video authentication method that has been selected Watermark invalid Indicates that the watermark is not valid Motion alarm Indicates that a motion alarm has occurred Storage discovery Indicates that recorded video is being retrieved 10 1 14 IP Address of Connected Devices To the left of the status icons in th...

Page 68: ...ensed speed 4 In the Location drop down box select a target 5 Click Export to save the video track Note The target server address is set on the Network Accounts page 10 2 4 Controlling playback The time bar below the video image allows quick orientation The time interval associated with the sequence is displayed in the bar in gray Arrows indicate the position of the image currently being played ba...

Page 69: ...curity Systems User Manual 2020 07 v0 7 Connection Status Services You can also download a JSON file with information about the device 1 At the bottom of the page locate the Export button 2 Click the Export button 3 Select a location in your hard drive to store the file ...

Page 70: ...nt Tracking to track a detected object A rule that triggers an IVA event must be set The following standard tasks can be set Object in field Crossing Line Loitering Condition change Following route Entering field and Leaving field Refer to the IVA 5 60 Operation Manual for specific information A user manually selects an object in the live image area to track The Intelligent Tracking feature allows...

Page 71: ...de you must enable IVA by selecting either IVA number or IVA number Flow in the field Analysis type of the page VCA from the page Configuration select Alarm VCA Refer to the current Operation Manual for IVA Intelligent Video Analysis for specific information If the option Show VCA metadata is selected in Live functions from the page Configuration select Web Interface Live functions the live view w...

Page 72: ...72 en Using your AUTODOME camera AUTODOME IP starlight 7000i 2020 07 v0 7 User Manual Bosch Security Systems 11 2 Recommended Use of Your Camera ...

Page 73: ... Set the synchronization mode to INT NTSC Model power frequency in LL mode 60 Hz No video Check that the mains power to the power supply is on Check to see if you have a web page If you do not then you may have the wrong IP address Use Configuration Manager to identify the correct IP address If OK then Check that there is 24 V output from the transformer If OK then Check the integrity of all wires...

Page 74: ...nd in order to align the mask back to the original position No Network Connection Check all network connections Ensure that the maximum distance between any two Ethernet connections is 100 m 328 ft or less If OK then If you are behind a firewall ensure that the Video Transmission mode is set to UDP Access the Settings Web page for the IP enabled device Expand the Service Settings link then click N...

Page 75: ...e camera using the web browser Note You can use Configuration Manager to identify the IP address 4 Find the hardware reset button on the camera Refer to the figure below to find the reset button for your camera model 5 Push and hold the reset button for more than 8 seconds The red LED indicator on the PCBA board will come on to show that the hardware reset started Note You can also use a conductiv...

Page 76: ...a 5 When operating using redundant power sources the camerais detecting insufficient voltage being provided by the external High PoE power source 1 Verify that the High PoE power source midspan or switch can provide 95 W of output power 2 Verify that the network cable is not longer than 100 m maximum 3 If using the 95W High PoE Midspan NPD 9501A verify that both LEDs are green If not refer to the ...

Page 77: ...nd then evaluate operational performance If the camera does not operate as expected contact the nearest Bosch Security Systems Service Center 10 Camera is detecting high humidity level inside housing The integrity of the housing seal may be compromised 1 Inspect the window for any cracks or obvious damage around the edge of the window 2 Verify the integrity tightness of the external fasteners Tigh...

Page 78: ... the subchapter Using the Wiper Washer Bosch AUX Pre position Commands in the User Manual for details on configuring washer functions 15 Attempt was made to move to a pre position that is mapped to an alternate function so it is no longer associated with a location 1 Select configure a different pre position number for the desired location 2 Re configure the pre position assignment so that this nu...

Page 79: ...the electrical connections between the power source and the camera 20 Camera is configured to use the Hard Pan Limits HPL feature and it has been powered up with pan position in the forbidden zone Temporarily remove one of the hard pan limits as described in PTZ Settings page 34 pan the camera out of the forbidden zone and then restore the hard pan limit Reboot the camera by powering the camera of...

Page 80: ... User Manual Bosch Security Systems Caution If you choose not to use a switch or midspan with the appropriate Power Sourcing Equipment PSE chip then the camera will not recognize the PoE as compliant and the camera firmware may disable some or all functionality ...

Page 81: ...k A continuous 51 On Off Playback A single 52 On Off Playback B continuous 53 On Off Playback B single 57 On Off Night mode IR Filter In Out 60 On Off On Screen Display OSD 61 On Off Preset Sector Titles Camera Block Overlay VDSK not required 65 Off Alarm Acknowledge Acknowledges alarm events rules or deactivates physical outputs 67 On Off IR Focus Correction 78 On Off Intelligent Tracking 80 On O...

Page 82: ...t Hard Pan Limit 122 On Off Right Hard Pan Limit 123 On Off Clear Hard Pan Limits 606 On Off Power Mode 700 On Off Proportional speed control adjustment Aux On entered repeatedly cycles through increasing speeds Super Slow Slow Medium and Fast Aux Off decreases speeds through the same settings 804 On Off Mask Calibration Procedure 908 Increase Privacy Mask Size while moving 1 256 Set Pre position ...

Page 83: ...Bosch Security and Safety Systems offers support in these areas Apps Tools Building Information Modeling Commissioning Warranty Troubleshooting Repair Exchange Product Security Bosch Building Technologies Academy Visit the Bosch Building Technologies Academy website and have access to training courses video tutorials and documents https www boschsecurity com xc en support training ...

Page 84: ...84 Support AUTODOME IP starlight 7000i 2020 07 v0 7 User Manual Bosch Security Systems ...

Page 85: ......

Page 86: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven Netherlands www boschsecurity com Bosch Security Systems B V 2020 ...

Search results

Summary of Contents for MIC IP starlight 7000i

Reviews:

Related manuals for MIC IP starlight 7000i

Brands by name

Popular brands

Bosch MIC IP starlight 7000i, User Manual

Search results

Summary of Contents for MIC IP starlight 7000i

Reviews:

Related manuals for MIC IP starlight 7000i

Brands by name

Popular brands