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Troubleshooting

18

Troubleshooting

Troubleshooting

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist
staff.

Only use genuine spare parts when repairing the appliance.

If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.

Malfunctions

Fault

Cause

troubleshooting

The appliance is not work-
ing.
No displays light up.

The mains plug has not been
inserted properly.

Check whether the mains plug for
the power cord is fully inserted into
the socket.

Fuse has been tripped.

Check the fuses.

The power has failed.

Check whether the power is on.

The LED lighting does not
work.
Do not remove the lamp
cover.

Different causes are pos-
sible.

Call the after-sales service. 

→ 

"Customer Service", Page 21

The refrigeration unit is
switching on more fre-
quently and for longer.

The appliance door was
opened frequently.

Do not open appliance door unne-
cessarily.

The ventilation openings are
covered up.

Remove any obstructions from in
front of the ventilation openings.

The base of the refrigerator
compartment is wet.

The condensation channel
or drainage hole are
blocked.

"Clean the condensation channel
and the drainage hole." 

→ 

Page 17

Information on display panel

Fault

Cause

troubleshooting

 or   appears in the temper-

ature display.

The electronics have detec-
ted a fault.

Call the after-sales service. 

→ 

"Customer Service", Page 21

 appears in the temperat-

ure display.

The button lock is switched
on.

"Switch off the button lock."

→ 

Page 13

Summary of Contents for KUW21 Series

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Wine storage compartment KUW21 en User manual ...

Page 2: ...13 Operating tips 13 Switching off the appliance 13 Setting the temperature 13 Button lock childproof lock 13 Additional functions 13 Interior lighting 13 Presentation mode 14 Alarm 14 Door alarm 14 Temperature alarm 14 Wine storage compartment 14 Arranging the maximum number of standard bottles 14 Tips for storing wine 15 Drinking temperatures 15 Defrosting 16 Defrosting in the wine storage compa...

Page 3: ...e Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For storing wine In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 2000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by...

Page 4: ...lternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolati...

Page 5: ...rips or portable power supply units may overheat and cause a fire Do not place portable multiple socket strips or power sup ply units on the back of the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or ...

Page 6: ...s within the appliance may cause a fire e g heaters or electric ice makers Do not operate electrical devices within the appliance WARNING Risk of injury Injury to the eyes caused by escaping flammable refrigerant and hazardous gases Do not damage the tubes of the refrigerant circuit or the in sulation Damaged appliance Follow the safety instructions if your appliance is damaged WARNING Risk of ele...

Page 7: ... of this appliance is damaged it must be replaced by the manufacturer the manufacturer s Customer Service or a similarly qualified person in order to prevent any risk WARNING Risk of fire If the tubes are damaged flammable refrigerant and harmful gases may escape and ignite Keep naked flames and ignition sources away from the ap pliance Ventilate the room Switch off the appliance Page 13 Unplug th...

Page 8: ...s properly Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled Sort the individual components by type and dispose of them separ ately Information about current disposal methods are available from your specialist dealer or local authority Saving energy If you follow these instructions your appliance will use less power Selecting the installation locat...

Page 9: ... appliance in accordance with the enclosed installation in structions 3 Prepare the appliance for first use Page 10 4 Electrically connect the appli ance Page 10 Criteria for the installation location Follow these instructions when in stalling your appliance WARNING Risk of explosion If the appliance is in a space that is too small a leak in the refrigeration circuit may result in a flammable mix ...

Page 10: ...irst time 1 Remove the informative material 2 Remove the protective foil and transit bolts e g remove the ad hesive strips and carton 3 Clean the appliance for the first time Page 16 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection data of the appli ance can be found on the rating plate Appliance Fig 1 4 Pa...

Page 11: ...nce Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 1 1 Interior lighting 2 Controls 3 Bottle shelf 4 Rating plate ...

Page 12: ...or lighting on or off 4 switches the appliance on or off Features Features Features Here you can see an overview of the features of your appliance and their use The features of your appliance de pend on the model Bottle shelf Store bottles securely on the bottle shelf ATTENTION If you exceed the maximum load bearing capacity this may damage the bottle trays and holders Do not exceed the maximum we...

Page 13: ...te If you press and hold for a longer time the temperature value changes continuously Button lock childproof lock The button lock prevents the appli ance from being operated accident ally or incorrectly while running Switching on the button lock Press and hold at the same time for three seconds a The temperature displays show and for three seconds then the temperature that was previously set is di...

Page 14: ...mperature alarm switches on If the temperature in a wine storage compartment lies more than 2 C be low the set temperature for an exten ded period a warning signal sounds and flashes in the corresponding temperature display If the temperature in a wine storage compartment lies more than 5 C above the set temperature for an ex tended period a warning signal sounds and flashes in the corres ponding ...

Page 15: ... out of the appliance four to five hours before consuming Serve white wine immediately after taking it out of the appliance Sparkling wine and champagne should be chilled in the refrigerator for a short while before drinking Always store wine a little cooler than its ideal serving temperature as the wine warms up as soon as it is poured into the glass Drinking temperatures The correct serving temp...

Page 16: ...sconnect the appliance from the power supply Unplug the appliance from the mains or switch off the circuit breaker in the fuse box 3 Remove all fittings from the appli ance Page 17 Cleaning the appliance Clean the appliance as specified to ensure that it is not damaged by in correct cleaning or unsuitable clean ing products WARNING Risk of electric shock An ingress of moisture can cause an electri...

Page 17: ...on channel and drainage hole to ensure that the condensation can drain Carefully clean the condensation channel and the drainage hole e g using a moistened cotton bud Removing the fittings If you want to clean the fittings thor oughly remove these from your ap pliance Removing the bottle shelf Slightly lift the rear of the bottle tray and remove it ...

Page 18: ...he power cord is fully inserted into the socket Fuse has been tripped Check the fuses The power has failed Check whether the power is on The LED lighting does not work Do not remove the lamp cover Different causes are pos sible Call the after sales service Customer Service Page 21 The refrigeration unit is switching on more fre quently and for longer The appliance door was opened frequently Do not...

Page 19: ...oubleshooting The temperature differs greatly from the setting Different causes are pos sible 1 Switch off the appliance Page 13 2 Switch the appliance back on after five minutes Page 13 If the temperature is too warm check the temperature again after a couple of hours If the temperature is too cold check the temperature again on the following day Noise Fault Cause troubleshooting Appliance has a ...

Page 20: ...pliance has an un pleasant smell Different causes are pos sible 1 Prepare the appliance for clean ing Page 16 2 Clean the appliance Page 16 3 Clean all of the bottles and check whether the bottle cap is tight 4 After 24 hours check whether odours are still forming ...

Page 21: ...liance in an en vironmentally friendly manner This appliance is labelled in ac cordance with European Direct ive 2012 19 EU concerning used electrical and electronic appliances waste electrical and electronic equipment WEEE The guideline determines the framework for the return and re cycling of used appliances as applicable throughout the EU Customer Service Customer Service Customer Service If yo...

Page 22: ...duct number E Nr and the production number FD of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr and production number FD You can find the product number E Nr and the production number FD on the appliance s rating plate Appliance Fig 1 4 Page 11 Make a note of your appliance s de tails and the Cu...

Page 23: ......

Page 24: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001581604 9001581604 ...

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