en
Home Connect
20
10.3 Installing updates for the
Home Connect software
The appliance searches for updates
to the Home Connect software at reg-
ular intervals.
Note:
If updates are available, the
temperature display (freezer compart-
ment) shows
.
To cancel the update and reset the
temperature display (freezer compart-
ment) to the set temperature, press
any touch field.
1.
Press and hold
for
15 seconds.
a
The temperature display (freezer
compartment) shows
.
2.
Press
repeatedly until the
temperature display (freezer com-
partment) shows
and the tem-
perature display (refrigerator com-
partment) shows .
3.
Press
.
a
The temperature display (refriger-
ator compartment) shows an anim-
ation.
a
The update is installed.
a
The control panel is locked during
the installation.
a
If the installation is successful, the
temperature display (refrigerator
compartment) shows
.
4.
If the temperature indicator (refri-
gerator compartment) shows ,
the appliance was unable to install
the update.
‒
Repeat the process at a later
point.
5.
If the update cannot be completed
after several attempts, contact cus-
tomer service →
10.4 Resetting Home Connect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the Home Connect settings.
1.
Press and hold
for
15 seconds.
a
The temperature display (freezer
compartment) shows
.
2.
Press
repeatedly until the
temperature display (freezer com-
partment) shows and the tem-
perature display (refrigerator com-
partment) shows .
3.
Press
.
a
The temperature display (refriger-
ator compartment) shows an anim-
ation for approximately 15
seconds.
a
The temperature display (refriger-
ator compartment) shows
.
a
The Home Connect settings have
been reset.
10.5 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the Home Con-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip:
For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com
