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3.  Press “settings” and cycle through the screens while observing the screen for defects. 

 

a.  If nothing is displayed on the screen, press any button for at least 5 seconds to 

activate the Health Buddy. If the screen still does not activate, substitute a 
different, functioning power supply and repeat the test. If the defect is still not 
resolved, the Health Buddy cannot be serviced and must be rejected. 

b.  If the text on the screen is not clear, or if unusual dots or lines appear on the 

screen, substitute a different, functioning power supply and repeat the test. If 
the defect is not resolved, the Health Buddy cannot be serviced and must be 
rejected. 

c.  If the brightness of the screen is very low, or if the screen flickers repeatedly, 

substitute a different, functioning power supply and repeat the test. If the 
defect is not resolved, the Health Buddy cannot be serviced and must be 
rejected. 

d.  If you find no defects, the Health Buddy can be reused. 

4.  Disconnect the power supply from the Health Buddy. 

 

7.

 

Creating a Health Buddy 3 Utility Key 

A Health Buddy 3 (HB3) Utility Key is a USB flash drive that contains the HB3 Utility Key 
software on it. If you do not have an HB3 Utility Key, you need to create one so that you can 
clear the patient data and update the firmware on Health Buddy appliances. (You can also 
purchase HB3 Utility Keys by contacting Robert Bosch Healthcare Customer Support.) 

 

To create an HB3 Utility Key: 

1.  Obtain a new USB flash drive. (If you prefer to reuse an old one, it must contain at 

least 50 MB of space.) 

 

2.  Go to the Robert Bosch Healthcare website for your region: 

  Germany: 

http://www.bosch-telemedizin.de

 

  United Kingdom: 

http://www.bosch-telehealth.co.uk

 

  United States: 

http://www.bosch-telehealth.com

 

3.  Click “Downloads,” and then click “Health Buddy 3 Utility Key.” 

Summary of Contents for Health Buddy 3

Page 1: ...Health Buddy 3 Field Service Manual BOSCH Ex 2070 Medtronic v Bosch IPR2014 00488 ...

Page 2: ...dy 5 4 Cleaning and disinfecting the Health Buddy 6 5 Inspecting the Health Buddy 7 6 Testing the Health Buddy 8 7 Creating a Health Buddy 3 Utility Key 9 8 Clearing patient data from the Health Buddy 10 9 Updating the Health Buddy ROM 11 10 Packaging the Health Buddy 12 11 Storing and shipping the Health Buddy 16 ...

Page 3: ...arranty the results of any field service work that is done by the customer Before you do any field service work observe the following restrictions Do not open the plastic casing of the Health Buddy appliance Opening the plastic casing of a Health Buddy appliance voids any and all warranties Do not immerse the Health Buddy appliance in liquid Do not modify the label on the Health Buddy appliance in...

Page 4: ...2 Health Buddy part identification and part list Front of the Health Buddy appliance Back of the Health Buddy appliance Health Buddy components Note Component diagrams are for reference only ...

Page 5: ...7 Polybag 740 0110 001 F 03D 600 446 Silica Gel Pak 740 0112 001 F 03D 600 447 For some older Health Buddy units the Power Supply part number is F 03D 600 440 and the Telephone Cord part number is F 03D 600 425 Please ask when ordering 3 Retrieving the Health Buddy Health Buddy appliances that are no longer needed by disenrolled patients should be retrieved from the patient Then you can determine ...

Page 6: ...protective attire and other guidelines recommended by Standards and Recommended Practice Safe Handling and Biological Decontamination of Reusable Medical Devices in Health Care Facilities and in Nonclinical Settings ANSI AAMI ST35 2003 Follow all applicable OSHA regulations Follow all instructions and safety precautions on cleaning product labels Wear protective equipment such as gloves goggles la...

Page 7: ...ity Management Systems CMDR Sections 14 21 29 CFR 1910 1030 subpart Z Occupational Safety and Health Administration OSHA of the U S Department of Labor Public Health Notification from FDA CDC EPA and OSHA Avoiding Hazards with Using Cleaners and Disinfectants on Electronic Medical Equipment October 31 2007 5 Inspecting the Health Buddy The Health Buddy appliance and components must be inspected to...

Page 8: ...ord is twisted or has knots cuts abrasions or discoloration Connectors have missing tang or 4 pins are not intact Ethernet cable Reject the Ethernet cable if you see any of the following defects Cable is twisted or has knots cuts abrasions or discoloration Connectors have missing tang or 8 pins are not intact 6 Testing the Health Buddy Before you can transfer a Health Buddy to another patient you ...

Page 9: ...eat the test If the defect is not resolved the Health Buddy cannot be serviced and must be rejected d If you find no defects the Health Buddy can be reused 4 Disconnect the power supply from the Health Buddy 7 Creating a Health Buddy 3 Utility Key A Health Buddy 3 HB3 Utility Key is a USB flash drive that contains the HB3 Utility Key software on it If you do not have an HB3 Utility Key you need to...

Page 10: ...n If you do not have an HB3 Utility Key a USB flash drive that contains the HB3 Utility Key software on it you need to create one See Creating a Health Buddy 3 Utility Key Procedure To clear the previous patient s PHI from a Health Buddy 1 Power up the Health Buddy by plugging one end of the power supply into an electrical outlet and the other end into the back of the Health Buddy 2 Plug the HB3 U...

Page 11: ... co uk United States http www bosch telehealth com b Click Downloads click Health Buddy 3 Utility Key and then click HB3 ROM Update Utility Installer Page 2 Power up the Health Buddy by plugging one end of the power supply into an electrical outlet and the other end into the back of the Health Buddy After displaying the logo screen the Health Buddy will display the message Your Health Buddy has ex...

Page 12: ...h Buddy The Health Buddy will tell you if the Update ROM program is successfully completed The text in the picture below might not exactly match what you see The term firmware means the same as ROM 4 When the ROM Update program is completed unplug the Health Buddy from the power supply and remove the HB3 Utility Key from the Health Buddy The ROM of the Health Buddy is now updated to the latest ver...

Page 13: ...To package the Health Buddy 1 Assemble the packaging carton 2 If the serial number label is present on the packaging carton remove it ...

Page 14: ...e power supply in the rectangular opening and place the telephone cord and Ethernet cable in the smaller rectangular slot 5 Place the Instructions for Use Manual IFU in the slot between the foam packaging insert and the side of the packaging carton that is adjacent to the diagram The front cover of the IFU should be facing the foam packaging insert ...

Page 15: ...ppliance and then place the appliance face up in the packaging insert 7 Close the side of the packaging carton that has the hole that matches the shape of the Health Buddy appliance 8 Close the other side of the packaging carton ensuring that the handle can be grasped through the slot made for it in the packaging carton ...

Page 16: ...h Buddy Store the Health Buddy in a cool dry location Keep the Health Buddy out of direct sunlight and away from heat Ship the Health Buddy only in the packaging carton and in accordance with the instructions provided in this document ...

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