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Troubleshooting

 en

29

9.

Put the door cover in position and push down on it

 until you hear it click into place.

10.

Close the appliance door.

Note: 

Do not use the cooking compartment again until

the door panes have been correctly fitted.

22  Troubleshooting

You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.

22.1 Malfunctions

Fault

Cause and troubleshooting

The appliance is not working.

The circuit breaker is faulty.

Check the circuit breaker in the fuse box.

There has been a power cut.

Check whether the lighting in your kitchen or other appliances are working.

"Sprache Deutsch" appears in
the display.

There has been a power cut.

Implement the settings for the initial configuration.
– Language
– Clock

The operation does not start or is
interrupted.

Different causes are possible.

Check any notifications that appear in the display. 

→ 

"Displaying information", Page 13

Malfunction

Call the after-sales service. 

→ 

"Customer Service", Page 31

Appliance does not heat up.

Demo mode is activated in the basic settings;   appears in the display.

1.

Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and back on again.

2.

Deactivate demo mode within three minutes in the 

→ 

"Basic settings", Page 19

.

There has been a power cut.

Open and close the appliance door once after a power failure.

a

The appliance is checked and is ready to use.

The time is not displayed when
the appliance is switched off.

Basic setting has been changed.

Change the basic setting for the time display. 

→ 

"Basic settings", Page 19

Summary of Contents for HBG6764.6M

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Oven HBG6764 6M en User manual and installation instructions ...

Page 2: ...tion instructions Only a licensed professional may connect ap pliances without plugs Damage caused by in correct connection is not covered under the warranty Only use this appliance To prepare meals and drinks In private households and in enclosed spaces in a domestic environment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children ag...

Page 3: ...er into the cooking compart ment when the cooking compartment is hot WARNING Risk of injury Scratched glass in the appliance door may develop into a crack Do not use any harsh or abrasive cleaners or sharp metal scrapers to clean the glass on the oven door as they may scratch the surface The hinges on the appliance door move when the door is opened and closed which could trap your fingers Keep you...

Page 4: ...s remove the worst of the food residues and remnants from the cooking compart ment and accessories The outside of the appliance gets very hot when the cleaning function is in progress Never hang combustible objects e g tea towels on the door handle Leave the front of the appliance clear Keep children at a safe distance If the door seal is damaged a large amount of heat is generated around the door...

Page 5: ...too much on the baking tray If possible use the deeper universal pan Using oven cleaner in a hot cooking compartment damages the enamel Never use oven cleaner in the cooking compartment when it is still warm Remove all food remnants from the cooking com partment and the appliance door before you next heat up the appliance If the seal is very dirty the appliance door will no longer close properly d...

Page 6: ...move any accessories that are not being used from the cooking compartment Accessories that are not being used do not need to be heated Allow frozen food to defrost before cooking This will save the energy that would otherwise be required to defrost it ...

Page 7: ...ponding field The text fields change depending on the selection 4 Control ring The control ring can be turned infinitely in either direction Press down lightly on the control ring and move it in the direction you require 5 Display The display shows the current setting values or notification texts 4 2 Buttons Use the buttons on the left and right hand side of the control panel to switch your device...

Page 8: ...the display ring disappears every second Temperature display The heating line and the residual heat indicator show you the temperature in the cooking compartment Due to thermal inertia the temperature that is displayed may differ slightly from the actual temperature inside the cooking compartment Heating line Once operation has started the white line below the temperature turns red as the cooking ...

Page 9: ...3 the appliance reduces the temperature to ap prox 275 C or grill setting 1 after approx 40 minutes Symbol Type of heating Temperature range What it s used for and how it works Possible additional options 4D hot air 30 275 C Bake and roast on one or more levels The fan distributes the heat from the ring shaped heating element in the back wall evenly around the cooking compartment Top bottom heatin...

Page 10: ... of meat in un covered cookware The heat is emitted evenly from above and below at a low tem perature Bottom heating 30 250 C Final baking or cooking food in a bain marie Heat is emitted from below Defrosting 30 60 C Gently defrost frozen food Keeping food warm 60 100 C Keep cooked food warm Plate warming 30 70 C Plate warming 6 Accessories Use original accessories These have been made espe cially...

Page 11: ... so that its edge is behind the lug on the pull out rail Note The pull out rails lock in place when they are fully pulled out Gently push the pull out rails back into the cooking compartment 4 Push the accessory all the way in making sure that it does not touch the appliance door Note Take any accessories that you will not be using out of the cooking compartment while the appliance is in operation...

Page 12: ...e the appliance is heating a Once the time has elapsed an audible signal sounds and the display shows the time as zero 6 Press to switch the appliance off 7 Once the appliance has cooled down clean the smooth surfaces in the cooking compartment with soapy water and a dish cloth 8 Clean the accessories thoroughly using soapy water and a dish cloth or soft brush 8 Basic operation 8 1 Switching on th...

Page 13: ...arning automatically 1 Press a If available information is displayed for a few seconds 2 Use the control ring to scroll through longer pas sages of text 9 Rapid heating To save time you can shorten the preheating time for set temperatures of 100 C and higher You can use rapid heating for the following types of heating 4D hot air Top bottom heating 9 1 Setting rapid heating To ensure an even cookin...

Page 14: ...down a When the time has elapsed a signal sounds The time shown in the display is zero 4 When the cooking time has elapsed To stop the signal early press any touch field To set another cooking time press Cooking time and use the control ring to set the time To continue without setting a cooking time press to start When the food is ready press to switch the appliance off Changing the cooking time Y...

Page 15: ... side Thick pieces of meat Insert the meat probe diagonally into the meat from above pushing it in as far as possible Poultry Insert the meat probe into the thickest part of the breast pushing it in as far as possible The meat probe can be inser ted horizontally or vertically depending on the size and shape of the poultry Turn the poultry and place it on the wire rack breast side down Fish When co...

Page 16: ...ou can use the control ring to change the core temperature directly 2 To change the cooking compartment temperature press Temperature and use the control ring to change the cooking compartment temperature Changing the type of heating When you change the type of heating the other set tings will also be reset 1 Press to pause operation 2 Press Types of heating 3 Press the type of heating that you wa...

Page 17: ...eset The display shows the type of heat ing You can adjust the preset temperature and the cooking time Meat probe You can use the meat probe for several dishes If the meat probe is plugged in only the dishes that are possible with the meat probe are available for selec tion For each dish you receive recommended settings for type of heating temperature and core temperature You can adjust the temper...

Page 18: ...nce controls the settings auto matically For some dishes you can also delay the end time Setting the end time Page 14 7 In order to get information about the accessory and shelf position press Tip 8 Press to start Note During operation with the baking sensor do not open the appliance door The baking result would no longer be correct and the baking sensor mode is terminated a The appliance starts t...

Page 19: ...e control ring to scroll though the se lection list a The temperature is highlighted in white 2 Use the control ring to set the temperature 3 Press Cooking time 4 Use the control ring to set the cooking time The end time cannot be delayed 5 Press to start the operation a The appliance starts to heat and the time starts to count down 6 Once the cooking time has elapsed an audible sig nal sounds The...

Page 20: ...gs and monitor its operating status The Home Connect services are not available in every country The availability of the Home Connect function depends on the availability of Home Connect services in your country You can find information about this at www home connect com The Home Connect app guides you through the entire login process Follow the instructions in the Home Con nect app to configure t...

Page 21: ...pdate function e g for the purposes of op timisation troubleshooting or security updates To do this you must be a registered Home Con nect user have installed the app on your mobile device and be connected to the Home Connect server As soon as a software update is available you will be informed via the Home Connect app and will be able to start the software update via the app Once the update has b...

Page 22: ...ing sponges Do not use any special cleaners for cleaning the ap pliance while it is hot Using oven cleaner in a hot cooking compartment damages the enamel Never use oven cleaner in the cooking compartment when it is still warm Remove all food remnants from the cooking com partment and the appliance door before you next heat up the appliance New sponge cloths contain residues from production Wash n...

Page 23: ...You can remove residues with lemon juice Glass cover for the oven light Hot soapy water Use oven cleaner to remove very heavy soiling Rails Hot soapy water Soak any heavily soiled areas and use a brush or steel wool Note To clean thoroughly detach the rails Rails Page 25 Pull out system Hot soapy water Use a brush to remove very heavy soiling Clean the pull out rails while they are pushed in so th...

Page 24: ... with the appliance and that are enamelled e g the universal pan or the baking tray Wire racks are not suitable for the cleaning function and will become discoloured 4 Remove any objects from the cooking compartment The cooking compartment must be empty except for the accessory that is also being cleaned 18 2 Setting the cleaning function Ventilate the kitchen while the cleaning function is run ni...

Page 25: ...r Do not use distilled water 3 Select the Types of heating operating mode 4 Set the bottom heating type of heating 5 Use the control ring to set the temperature to 80 C 6 Press Cooking time 7 Use the control ring to set the cooking time to four minutes 8 Press to start a The appliance starts to heat and the cooking time counts down a When the time has elapsed a signal sounds The time shown in the ...

Page 26: ... door WARNING Risk of injury Components inside the appliance door may have sharp edges Wear protective gloves The hinges on the appliance door move when the door is opened and closed which could trap your fingers Keep your hands away from the hinges 1 Open the appliance door fully and push in the direc tion of the appliance 2 WARNING Risk of injury When the hinges are not secured they can snap shu...

Page 27: ...rect opening Slide the appliance door straight onto the two hinges Slide the appliance door on as far as it will go 2 Using both hands press down on the left and right of the door cover from above to check whether the appliance has been pushed in as far as it will go 3 Open the appliance door fully and push in the direc tion of the appliance 4 Close the locking levers on the left and right hand hi...

Page 28: ...1 Clean the appliance door Suitable cleaning agents Page 22 12 Dry the door panes and refit them 21 4 Fitting the door panes WARNING Risk of injury The hinges on the appliance door move when the door is opened and closed which could trap your fingers Keep your hands away from the hinges Components inside the appliance door may have sharp edges Wear protective gloves 1 Turn the intermediate pane un...

Page 29: ... appliance is not working The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working Sprache Deutsch appears in the display There has been a power cut Implement the settings for the initial configuration Language Clock The operation does not start or is interrupted Different causes ar...

Page 30: ...l ring in the dishwasher HomeConnect is not working cor rectly Different causes are possible Go to www home connect com The interior lighting does not work The halogen lamp is defective Change the oven light bulb Replacing the oven light bulb Page 31 Maximum operating time reached To prevent an unwanted permanent operation the appliance automatically stops heating after several hours if the settin...

Page 31: ... positioned correctly 5 Depending on the appliance model the glass cover may have a sealing ring Put the sealing ring in posi tion 6 Screw the glass cover on 7 Take the tea towel out of the cooking compartment 8 Connect the appliance to the power supply 23 Disposal Find out here how to dispose of old appliances cor rectly 23 1 Disposing of old appliance Valuable raw materials can be reused by recy...

Page 32: ... compartment is hot any water in side it will create steam The change in temperature may cause damage Never pour water into the cooking compartment when it is still hot Never place cookware containing water on the cooking compartment floor Shelf positions If you are using the 4D hot air heating function you can choose between shelf positions 1 2 3 and 4 Baking on one level Shelf position Tall bake...

Page 33: ...e food to be grilled directly onto the wire rack To catch any liquids that drip down place the uni versal pan into the cooking compartment at least one level below the wire rack Notes The grill element switches on and off continuously This is normal The grill setting that you use determ ines how frequently this occurs Smoke may be produced when grilling 25 4 Cooking frozen products Do not use heav...

Page 34: ...k tray 3 190 210 30 40 Tarte flambée Universal pan 3 260 280 1 10 15 Bake savoury cooked ingredi ents Ovenproof dish 2 200 220 30 50 Potato gratin raw ingredients 4 cm deep Ovenproof dish 2 160 190 50 70 Chicken 1 kg unstuffed Wire rack 2 200 220 60 70 Small chicken portions 250 g each Wire rack 3 220 230 30 35 Goose unstuffed 3 kg Wire rack 2 160 180 120 150 Joint of pork without rind e g neck 1 ...

Page 35: ...partment and cookware for approx 15 minutes 4 Sear the meat on all sides on the hob at a very high heat 5 Immediately place the meat into the pre warmed cookware in the cooking compartment To ensure that the climate in the cooking compart ment remains constant keep the cooking compart ment door closed during slow cooking 6 After slow cooking remove the meat from the cook ing compartment Recommende...

Page 36: ...ime will not necessarily be ready at the same time Shelf positions when baking on 2 levels Universal pan Shelf position 3 Baking tray Shelf position 1 Baking tins dishes on the wire rack First wire rack Shelf position 3 Second wire rack Shelf position 1 Shelf positions when baking on 3 levels Baking tray Shelf position 5 Universal pan Shelf position 3 Baking tray Shelf position 1 Hot water sponge ...

Page 37: ...d as a result of incorrect installation Do not use the door handle for the trans port or installation Check the appliance for damage after un packing it Do not connect the appliance if it has been damaged in transit Before starting up the appliance remove any packaging material and adhesive film from the cooking compartment and the door Proceed in accordance with the installation sheets for instal...

Page 38: ...nnot support the weight of the appliance Do not carry or hold the appliance by the door handle 26 2 Appliance dimensions You will find the dimensions of the appliance here 26 3 Installation below a worktop Observe the installation dimensions and the installation instructions when installing below a worktop To ventilate the appliance the intermediate floor must have a ventilation cut out The workto...

Page 39: ...using the power cable provided The power cable must be plugged in at the rear of the appliance until you hear a clicking sound A 3 m power cable can be obtained from the after sales service The power cable must only be replaced with a cable from the original manufacturer This is available from after sales service Contact protection must be ensured during the in stallation Electrically connect the ...

Page 40: ...lace Note The gap between the worktop and the appliance must not be closed by additional battens Thermal insulation strips must not be fitted to the side panels of the surround unit 26 9 Removing the appliance 1 Disconnect the appliance from the power supply 2 Undo the fastening screws 3 Lift the appliance slightly and pull it out completely ...

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Page 44: ...rvice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service directory 9001638626 9001638626 ...

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