en
Troubleshooting
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18
Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
18.1 Malfunctions
Fault
Cause & Troubleshooting
The appliance is not working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Appliance is not heating; the
colon flashes in the display.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and back on again.
2.
Deactivate demo mode within five minutes by changing the basic setting
to .
The appliance door cannot be
opened; lights up in the dis-
play.
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
The appliance door cannot be
opened; lights up in the dis-
play.
The cleaning function locks the appliance door.
▶
Allow the appliance to cool down until goes out in the display.
"Pyrolytic self-cleaning ", Page 17
The time flashes in the display.
There has been a power cut.
▶
Reset the time.
"Setting the time on the clock", Page 12
The time does not appear in the
display when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
lights up in the display and no
settings can be made on the ap-
pliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
flashes in the display and the
appliance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the display.
The maximum cooking time has been reached. To prevent an unwanted per-
manent operation, the appliance automatically stops heating after several hours
if the settings are unchanged.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:
To prevent the appliance from switching off when you do not want it to,
e.g. for an extremely long preparation time, set a cooking time.
"Time-setting options", Page 11
A message with appears in the
display, e.g.
-
.
Electronics fault
1.
Press the button.
‒
If required, reset the time.
a
If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. Quote the ex-
act error message and the E no. of your appliance.
