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0 276 001 USPen | (1.9.14)

Bosch eBike Systems

Troubleshooting

On-board Computer Intuvia

Error Code Indicator

The components of the eBike system are continuously and 

automatically monitored. When an error is detected, the re-

spective error code is indicated in text indicator 

d

.

To return to the standard indicator, press any button on the 

on-board computer 

3

 or on the operating unit 

10

.

Depending on the type of error, the drive unit is automati-

cally shut off, if required. Continued travel without assis-

tance from the drive unit is possible at any time. However, 

have the eBike checked before attempting new trips.

f

Troubleshooting actions may be performed by the 

owner except those explicitly noted as “Contact your 

Bosch eBike dealer”. 

Code Cause

Corrective Action

410

One or more buttons of the on-board com-

puter are blocked.

Check if any buttons are blocked, e.g., by dirt or debris. Clean the 

buttons, if required.

414

Operating unit connection problem

Have connections and contacts checked.

418

One or more buttons of the operating unit 

are blocked.

Check if any buttons are blocked, e.g., by dirt or debris. Clean the 

buttons, if required.

422

Drive unit connection problem

Have connections and contacts checked.

423

EBike battery pack connection problem

Have connections and contacts checked.

424

Communications error among the compo-

nents

Have connections and contacts checked.

426

Internal time-out error

Restart the system. If the problem persists, contact your Bosch 

eBike dealer.

430

Internal battery pack of on-board computer 

empty

Charge on-board computer (in holder or via USB port).

440

Internal error in the drive unit

Restart the system. If the problem persists, contact your Bosch 

eBike dealer.

450

Internal software error

Restart the system. If the problem persists, contact your Bosch 

eBike dealer.

490

Internal error in the on-board computer

Have the on-board computer checked.

500

Internal error in the drive unit

Restart the system. If the problem persists, contact your Bosch 

eBike dealer.

502

Bike lighting error

Check the light and the associated wiring. Restart the system. If the 

problem persists, contact your Bosch eBike dealer. Do not ride in 

the dark without lights.

503

Error of the speed sensor

Restart the system. If the problem persists, contact your Bosch 

eBike dealer.

510

Internal sensor error

Restart the system. If the problem persists, contact your Bosch 

eBike dealer.

511

Internal error in the drive unit

Restart the system. If the problem persists, contact your Bosch 

eBike dealer.

530

Battery pack error

Switch off the eBike, remove the eBike battery pack and reinsert 

the eBike battery pack. Restart the system. If the problem persists, 

contact your Bosch eBike dealer.

531

Configuration error

Restart the system. If the problem persists, contact your Bosch 

eBike dealer.

Summary of Contents for Drive System

Page 1: ......

Page 2: ...omputer Operating Unit Drive Unit 6 Component View Battery Pack PowerPack 7 Component View Charger 8 Warning Labels 9 Operating your Bosch Drive System 10 Getting Ready to Ride 10 Safe Start Up Procedure 10 Operation 11 Maintenance Cleaning 15 Storing 16 Bosch Drive System Components 17 DriveUnit On board Computer Intuvia 17 Lithium Ion Battery Pack PowerPack 21 Charger 26 Troubleshooting 30 Batte...

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Page 4: ...View Standard Bosch Drive System Components Allrepresentationsofbikecomponents withtheexception of the eBike components are schematic and can deviate from your eBike 3 On board computerIntuvia 9 Drive unit 10 Operating unit A8 Standard battery pack PowerPack C1 Battery charger 9 A8 3 10 C1 ...

Page 5: ... Rack Type Bosch Drive System Components Allrepresentationsofbikecomponents withtheexception of the eBike components are schematic and can deviate from your eBike 3 On board computerIntuvia 9 Drive unit 10 Operating unit A2 Rack type battery pack PowerPack 3 10 9 A2 ...

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Page 13: ... op erating unit To change the basic settings press the On Off button 5 next to the indicator to decrease the value or scroll down or the light button 2 next to the indicator to in crease the value or scroll up When the on board computer is inserted in holder 4 you can also change the values with the button 12 or the button 13 on the operating unit To exit the function and store a changed setting ...

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Page 16: ...ol indicator A3 lights up recharge the battery pack again to approx 60 Note When the battery pack is stored discharged empty for longer periods it can become damaged despite the low self dischargingfeature andthebatterypackcapacitymay be strongly reduced It is not recommended to have the battery pack connected permanently to the charger Storage Conditions Store the battery pack in a dry well venti...

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Page 30: ...mmunications error among the compo nents Have connections and contacts checked 426 Internal time out error Restart the system If the problem persists contact your Bosch eBike dealer 430 Internal battery pack of on board computer empty Charge on board computer in holder or via USB port 440 Internal error in the drive unit Restart the system If the problem persists contact your Bosch eBike dealer 45...

Page 31: ... off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature Restart the system If the problem persists contact your Bosch eBike dealer 605 Battery pack temperature error while charging Unplugthechargerfromthebatterypack Allowthebatterypackto cool If the problem persists contact your Bosch eBike dealer 606 External battery pack error Check the wiring...

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