Customer Service
en
33
15.15 Test dishes
These overviews have been produced for test institutes to facilitate appliance testing in accordance with EN
60350-1:2013 or IEC 60350-1:2011 and EN 60705:2012, IEC 60705:2010.
Recommended settings for test dishes
Food
Accessory
Height
Type of heating
Temperature in
°C
Cooking time in
min.
Broccoli (steam
distribution)
Perf un-
perforated
2 + 1
100
7-9
Broccoli (steam
supply)
Perf un-
perforated
2 + 1
100
7-9
Peas (maximum
load)
1
Perf un-
perforated
2 + 1
100
5-12
1
Spread out 2.0 kg peas evenly in the container.
16 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
16.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
17 Installation instructions
Observe this information when installing the appliance.
17.1 General installation instructions
Follow these instructions before you start with
the installation of the appliance.
¡
The safe operation of this appliance can
only be guaranteed if it has been installed
to a professional standard in accordance
with these installation instructions. The in-
staller shall be liable for damages incurred
as a result of incorrect installation.
¡
Check the appliance for damage after un-
packing it. Do not connect the appliance if
it has been damaged in transit.
¡
Before starting up the appliance, remove
any packaging material and adhesive film
from the cooking compartment and the
door.
¡
Proceed in accordance with the installation
sheets for installing accessories.
¡
Fitted units must be heat-resistant up to
95 °C, and adjacent unit fronts up to
70 °C.
