en
Disposal
16
Fault
Cause and troubleshooting
Food takes longer
than usual to heat up.
The microwave power setting is set too low.
▶
Set a higher microwave power setting. →
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
▶
Turn or stir the food from time to time during cooking.
Turntable grates or
grinds.
There is dirt or foreign objects in the area of the turntable drive.
▶
Clean the roller ring and recess in the cooking compartment.
Microwave mode is
cancelled.
Appliance has a fault.
▶
If this fault recurs, call the after-sales service.
The appliance is not
in operation. A cook-
ing time is shown in
the display.
The settings area has been activated accidentally.
▶
Press
.
was not pressed after the setting was implemented.
▶
Press
or delete the setting by pressing
.
Three zeros flash on
the display.
There has been a power cut.
▶
Reset the time.
→
"Initial configuration", Page 8
An is shown on the
display.
Demo mode is activated.
The message ap-
pears on the display.
Fault in the automatic door opening system.
1.
Switch off the appliance.
2.
Wait for 10 minutes.
3.
Switch the appliance on again.
▶
If this fault recurs, call the after-sales service.
14 Disposal
Find out here how to dispose of old appliances cor-
rectly.
14.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
▶
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
15 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
This product contains light sources from energy effi-
ciency class G. These light sources are available as a
spare part and should only be replaced by trained spe-
cialist staff.
15.1 Product number (E-Nr.) and
production number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
